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Top 50 Social Services Case Manager Skills

Below we've compiled a list of the most important skills for a Social Services Case Manager. We ranked the top skills based on the percentage of Social Services Case Manager resumes they appeared on. For example, 19.7% of Social Services Case Manager resumes contained Child Abuse as a skill. Let's find out what skills a Social Services Case Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Social Services Case Manager

1. Child Abuse
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high Demand
Here's how Child Abuse is used in Social Services Case Manager jobs:
  • Provided education and awareness information to command leaders regarding serious child abuse and spouse maltreatment during case staffing.
  • Performed intake duties of receiving and documenting child abuse/neglect reports.
  • Investigate allegations of child abuse/neglect.
  • Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
  • Investigate and assess child abuse and neglect to ensure the safety of children within their homes.
  • Promoted and protected the welfare of children by supporting state and federal child abuse prevention programs.
  • Responded to allegations of child abuse through investigations, diversions, or ongoing services.
  • Interviewed adults and children regarding sensitive issues regarding various types of child abuse.
  • Investigate child abuse or neglect cases and take authorized protective action when necessary,
  • Gathered information and filed reports to court system for child abuses cases.
  • Investigated and assessed possible child abuse and neglect for assigned caseload.
  • Investigate and intervene in cases of child abuse or neglect.
  • Maintained equipment and inventory records for child abuse cases.
  • Investigated child abuse/neglect cases in the Emergency Intake Unit.
  • Assessed allegations of child abuse, neglect and exploitation.
  • Handled over 200 child abuse cases within the county
  • Investigate allegations of child abuse and neglect.
  • Conducted investigations of child abuse and neglect for Lowndes and Echols counties, facilitated foster home placement when indicated.
  • Investigate cases involving child abuse and neglect * Refer families for services * Completed social histories * Complete telephone intakes
  • Job Duties Investigate child abuse allegations Interview alleged victims and perpetrators Collaborate with law enforcement and testify in hearings prepare court documents

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5 Child Abuse Jobs

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2. Social Workers
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high Demand
Here's how Social Workers is used in Social Services Case Manager jobs:
  • Worked closely with government representation on military installations, assisted with child abuse investigations when referred by social workers.
  • Participated in meetings between parents, faculty, psychiatrists, and social workers to develop individualized academic plans for student.
  • Coordinated counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers.
  • Provided operational leadership, guidance & direction to the case managers, social workers and multidisciplinary team.
  • Established and maintained communication with teachers, school officials, and social workers.
  • Trained and mentored fellow social workers.
  • Case discussion within interdisciplinary teams as supervisors of social work unit or psychologists, social workers and psychosocial technicians.
  • Coordinated with social workers and family to institute behavioral plan to decrease likelihod of future incidents.
  • Facilitated "Accredited Case Manager" status for all RN case managers and social workers.

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2 Social Workers Jobs

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3. Court Hearings
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high Demand
Here's how Court Hearings is used in Social Services Case Manager jobs:
  • Facilitated monthly meetings, court hearings and panel/judicial reviews.
  • Testified in court hearings as required, recommending extension, transfer, or return of custody and parental rights as appropriate.
  • Attend court hearings, complete documentation of my children and families on my case loads within a timely manner.
  • Advocated at the state and local level by attending court hearings, drafting petitions for court.
  • Attend court hearings and take detail notes to ensure that Case Plan goals are met.
  • Prepared Court documents regarding court hearings of adoption, foster care and protective service cases.
  • Represented the agency in court hearings, testifying to risk assessments completed and to deprivation.
  • Attended all court hearings and reported case status to the juvenile court.
  • Testified in court hearings regarding my recommendations on custodial and parental rights.
  • Appear to all court hearings and testify according to written court reports.
  • Attend court hearings, panel, supervised visits and other meetings.
  • Attended Juvenile Court hearings to learn the proceedings of various cases
  • Prepared for and attended court hearings within allotted time frames.
  • Prepared for, attended, and testified in court hearings.
  • Provided testimony in court hearings on behalf of the agency.
  • Attended school functions and court hearings as needed.
  • Testified in court hearings if required.
  • Demonstrated excellent record maintenance and documentation; testified in court hearings Scheduled and facilitated Family Team Meetings.
  • Participated in multi-disciplinary team meetings, family team meetings, various court hearings, and panel review hearings.
  • Testified at Juvenile Court hearings regarding best placement for children in DFCS custody.

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4. Financial Assistance
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high Demand
Here's how Financial Assistance is used in Social Services Case Manager jobs:
  • Conducted intake interviews, processed emergency assistance application for financial assistance with medical treatment or hospital stays.
  • Collaborate with community agencies to request required services, including mentoring, extracurricular activities and financial assistance.
  • Interviewed clients and collected demographic information to determined eligibility for financial assistance.
  • Prepared budgets for families to verify qualifications for financial assistance.
  • Interviewed clients to determined eligibility for financial assistance.
  • Approved and coordinated financial assistance for a wide variety of needs and provided budget counseling services.
  • Case Managed needy families with Emergency Financial Assistance Grants and agency funding.
  • Offer referrals for education, training or financial assistance.

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5 Financial Assistance Jobs

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5. Community Resources
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high Demand
Here's how Community Resources is used in Social Services Case Manager jobs:
  • Monitored and supervised children placed in a foster care setting and developed case plans with families that effectively utilized community resources.
  • Developed case plans that effectively utilize community resources to meet needs of individual custodial client.
  • Maintained active knowledge of community resources and initiated referrals as needed.
  • Referred clients to community resources and other organizations.
  • Connected family and children with community resources.
  • Organize community resources, such as housing, employment, transportation, and child care assistance.
  • Collaborated with community resources to effectively place at risk youth in a safe, nurturing environment.
  • Advised clients on community resources, made referrals and devised realistic treatment plans for clients.
  • Transported clients to and from appointments, food banks and other needed community resources.
  • Connected families to community resources to assist them in reducing risk and safety.
  • Collaborated with law enforcement and community resources to meet the needs of clients.
  • Provided in depth case management and community resources to both children and parents.
  • Advised and counseled more than 50 varied agency consumers regarding community resources.
  • Referred clients to community resources to meet individual needs.
  • Ensured that clients where referred to appropriate community resources.
  • Provided community resources to help families in need.
  • Inform clients of available community resources.
  • Collect and analyze evidence collected Provide community resources to clients.
  • Developed case plans with families integrating community resources to ensure that children's safety and identified needs were met.
  • Case management of high case load - Attended legal proceedings in Juvenile court - Linked clients with various community resources

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18 Community Resources Jobs

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6. Crisis Intervention
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high Demand
Here's how Crisis Intervention is used in Social Services Case Manager jobs:
  • Provided appropriate crisis intervention services for immediate needs and assessed continuing needs.
  • Conducted crisis assessments and implemented crisis intervention services and support to clients.
  • Facilitated emergency coverage and crisis intervention support to foster care placements.
  • Provided crisis intervention and advocated on behalf of consumer needs.
  • Provide crisis intervention using Nonviolent Crisis Intervention training.
  • Provided crisis intervention and informal family therapy.
  • Represented Family Support Services (FSS) and Family Crisis Intervention Program (FCIP) in Robertson County Juvenile Court.
  • Develop case plans, annual reviews, emergency coverage and crisis intervention support along with documentation needed in each case.
  • Provided case management and crisis intervention to Public Assistance Recipients in need of alcohol and/or substance abuse treatment.
  • Provided confidential and immediate crisis intervention to ensure the safety of spouses and children at risk of abuse.
  • Provide short-term counseling and crisis intervention both on and off site.
  • Provided appropriate crisis intervention services for the immediate needs of children.
  • Provided crisis intervention, case planning and ongoing services to clients.
  • Provided crisis intervention as well as case management to clients.
  • Assist physician in crisis intervention and refer out as needed.
  • Provided crisis intervention for cases of abuse and neglect.
  • Utilized brief crisis interventions to prevent abuse and neglect.
  • Coordinated crisis intervention for military families experiencing severe problems centered on psychosocial and social problems.
  • Investigate Child Abuse and Neglect after hours / Be on call Assist in the treatment, team planning and crisis intervention.
  • Provide crisis intervention, aggressive and supportive counseling to strengthen clients ability to make appropriate life decisions.

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9 Crisis Intervention Jobs

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7. Law Enforcement
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high Demand
Here's how Law Enforcement is used in Social Services Case Manager jobs:
  • Accepted individual into protective services custody from law enforcement representatives following local protocol.
  • Investigated all assigned cases in collaboration with law enforcement and school counselors.
  • Worked with the Hart Law Enforcement Officers; Harmony House for forensic interviews as well as within the Juvenile Court System.
  • Collaborated with local law enforcement to ensure the safety and well-being of families and children in Fulton County area.
  • Assessed safety of children and collaborated with law enforcement officials to make decisions regarding placement outside of the home.
  • Collaborate with law enforcement when the child is found by the courts to be at risk in the home.
  • Collaborate with county courts and law enforcement in the event children need to be removed from unsafe situations.
  • Worked closely with local law enforcement agencies to locate, remove, and protect children at risk.
  • Collaborated with law enforcement officials and school personnel to ensure safety of children in the community.
  • Respond to complaints from law enforcement agencies, schools, day care centers and others.
  • Assessed level of risk to children with interviews and communication with law enforcement.
  • Worked with law enforcement and court to make sure children were removed safely.
  • Cooperated with Law Enforcement in removing a child to ensure their safety.
  • Partner with Law Enforcement personnel on abuse allegation cases as needed.
  • Work closely with law enforcement, schools and health agencies.
  • Colaborated with court, law enforcement and Community providers.
  • Investigate and intervene in care of child abuse or neglect Respond to complaints from law enforcement, agencies, schools etc.
  • Network with local law enforcement, school, healthcare, and medical officials to ensure safety and well-being of children.
  • Collaborated with Law Enforcement in deprivation cases Provided testimony in court cases concerning issues of child maltreatment and abuse.
  • Coordinated and worked closely with city/county law enforcement and the Tift County Judicial Circuit.

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212 Law Enforcement Jobs

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8. Protective Services Referrals
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high Demand
Here's how Protective Services Referrals is used in Social Services Case Manager jobs:
  • Performed initial investigation of protective services referrals to determine the appropriateness of protective services intervention.
  • Performed initial investigation of protective services referrals of critical situations within prescribed time frames.
  • Perform initial investigation of protective services referrals to determine if protective services are necessary.
  • Conduct effective investigation and risk assessment of Child Protective Services referrals.
  • Conducted investigations of protective services referrals to identify possible abuse.
  • Performed initial investigation of protective services referrals.

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9. Mental Health Services
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high Demand
Here's how Mental Health Services is used in Social Services Case Manager jobs:
  • Consulted with psychiatrists, physicians, clinical therapists and staff members to ensure cooperative treatment planning in community mental health services.
  • Monitored their mental health and coordinated them getting the medical and mental health services prescribed and needed.
  • Established and administered a countywide interagency communication network of criminal justice, social work, and mental health services.
  • Case Manager Northwest Mental Health Services, Inc., Seattle-Tacoma metropolitan area, [ ] 4.

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1 Mental Health Services Jobs

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10. Crime Victims
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high Demand
11. Treatment Plans
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high Demand
Here's how Treatment Plans is used in Social Services Case Manager jobs:
  • Developed and implemented treatment plans with an interdisciplinary treatment team.
  • Provided community based case management services and developed treatment plans.
  • Develop individualized treatment plans, referrals and educational guidance.
  • Conducted assessments and developed treatment plans for family/caseload.
  • Developed and implemented individualized treatment plans.
  • Assist staff with completing treatment plans for Medicaid authorization, none Medicaid and other fees.
  • Develop client treatment plans based on research, clinical experience, and client histories.
  • Complete treatment plans and serve as member of CET/MRWP team as assigned.
  • Develop individual treatment plans for students called IEP meet educations goals and objectives
  • Modify treatment plans to comply with changes in clients' status
  • Develop behavior focused treatment plans for the parent and child.
  • Formatted and implemented initial and master treatment plans.
  • Assess progress of families working on treatment plans.
  • Prepare long and short treatment plans.
  • Design treatment plans for clients.
  • Worked with mental healthcare professionals and outside agencies in development, implementation, and evaluation of clients' treatment plans.
  • Targeted Hispanic and Deaf communities Developed case plans, treatment plans and risk assessments for Hispanic and Deaf families.
  • Interview consumers to complete psychosocial assessment, treatment plans and discharge summaries.
  • Conducted psychosocial assessments and implement evidence based treatment plans for all consumers.
  • Formulated treatment plans and completed progress notes and other required documentation for clinical records using "best practice" guidelines.

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73 Treatment Plans Jobs

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12. Child Custody
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high Demand
Here's how Child Custody is used in Social Services Case Manager jobs:
  • Developed parent care plans for regaining child custody.

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13. Dfcs
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high Demand
Here's how Dfcs is used in Social Services Case Manager jobs:
  • Handled petitions to Juvenile Court to place children in legal custody of DFCS (Division of Family and Children Services).
  • Performed a variety of administrative duties designed to insure a safe and secure environment for all youth entering DFCS care.
  • Coordinated home inspections and conducted evaluations to ensure clients' needs were met in accordance with DFCS guidelines.
  • Coordinated home inspections and conducts evaluations to ensure client's needs are met within DFCS guidelines.
  • Act as a liaison in court for children that are in the custody of DFCS.
  • Assisted parents with the completion of the case plan as developed by themselves and DFCS.
  • Coordinated with DFCS staff and attorneys as well as coordinated with Families in Conferences.
  • Assisted DFCS Attorney (SAAG) with court orders and attend court hearings.
  • Filed and maintains necessary reports with DFCS state office and probate court.
  • Represented DFCS in court cases involving children in foster care.
  • Expedite paperwork to avoid long-term placement in DFCS custody.
  • Maintained case documentation according to contract and DFCS standards.
  • Served as liaison between DFCS and community partners.
  • Testified in juvenile court on behalf of DFCS.
  • Served as a court-appointed case manager with the purpose of being a liaison between Murray DFCS and Judge Connie Blaylock.
  • Frequent contact with collaterals/providers that DFCS utilizes to ensure that services placed in the home continue to be addressed.
  • Facilitate Family Team Meetings to address issues that involved the family with Crisp County and Dooly County DFCS.
  • Conducted case management services for children and adolescents placed by Gwinnett DFCS with Foster Families.
  • Collaborate with Community Partners to provide resources for families outside DFCS ie job placement.
  • Provided services for children and families presently involved with Gwinnett DFCS.

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14. Medicaid
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high Demand
Here's how Medicaid is used in Social Services Case Manager jobs:
  • Assist individuals with developing and maintaining relationships with community supports Assist individuals with linkage to Medicaid and Social Security Benefits
  • Completed and processed all Medicaid/Medicare and third party insurance applications for patients and residents in need of public assistance.
  • Determined eligibility benefits based for cash assistance, day care, Medicaid and Supplemental Nutrition Assistance Programs.
  • Completed Medicaid applications and Medicaid re-determinations applications for clients to maintain eligibility.
  • Completed Medicaid/Medicare financial paperwork and billed Medicaid for services.
  • Handled the accounts payable for MEDICAID services for foster children to ensure that there was no misuse or misappropriation of funds.
  • Requested Medicaid waivers, applied for supplemental security income benefits, foster care Medicaid, and other services per regulations.
  • Provided assistance to PAC Waiver-enrolled clients to develop individualized care plans within the scope of services indicated by Medicaid.
  • Assisted patient and family with financial and legal needs including Medicaid application, guardianship, and advanced directives.
  • Involved in quality management and risk management processes to ensure compliance with Georgia Medicaid was met.
  • Assist clients and families with Social Security, Medicaid and PAAD applications.
  • Assisted families in getting food stamps, Medicaid, and TANF.
  • Inspect Medicare and Medicaid rights quarterly with individuals as needed.
  • Completed Medicaid & Medicare paperwork for clients in stated custody.
  • Bill Medicaid for services rendered for children.
  • Follow and abide by the guidelines of Medicaid
  • Completed utilization reviews to ensure compliance with Medicaid and licensure.
  • Assisted in acquiring Medicaid and Recertifications.
  • Assisted multi-national clients obtain Medicaid, food stamps, and other welfare benefits and services.
  • contract with DHS) * Processed Medicaid and Food Stamp Applications to determine eligibility for assistance.

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483 Medicaid Jobs

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15. Substance Abuse
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average Demand
Here's how Substance Abuse is used in Social Services Case Manager jobs:
  • Conducted substance abuse assessments, individual and family counseling sessions, substance abuse education seminar, relapse prevention groups
  • Participated in initial interviews and orientation with prospective clients referred by DHS assesses the substance abuse needs of potential clients.
  • Linked clients to resources including: low-cost housing, substance abuse treatment, emergency shelters, and counseling referrals.
  • Arranged for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
  • Provide clients with resources to assist with Substance abuse, housing, education and other needs.
  • Interact with families and individuals to asses need and find appropriate programs such substance abuse counseling.
  • Provided resource referrals for medical, mental health, substance abuse, family counseling, etc.
  • Supplied crisis intervention and substance abuse services to patients in the community.
  • Linked clients to resources in the community to, Counseling, Substance Abuse
  • Coordinated monthly group meetings for teens addicted to substance abuse.
  • Maintained services for parents dealing with substance abuse.
  • Provided counseling and education to substance abuse clients.
  • Maintain caseload and documentation on cases assigned Working with cases that include domestic violence, child maltreatment, substance abusers/victims
  • Worked with families with mental helath issues, substance abuse issues, victims of domestic violence etc.

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16 Substance Abuse Jobs

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16. Juvenile Offenders
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average Demand
17. CPS
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average Demand
Here's how CPS is used in Social Services Case Manager jobs:
  • Performed initial contacts of CPS investigations to determine intervention services.
  • Assigned cases to CPS Case Workers evaluated performance for quality assurance purposes and managed staff development training.
  • Worked within the CPS Investigations Unit and managed a caseload of 15 or more cases a month.
  • Attend case staffing's with CPS workers, investigators, law enforcement, and lawyers.
  • Assessed & entered CPS referrals and assigned to assessors for investigation or family support track.
  • Investigate CPS referrals and provide family support to a caseload of approximately 25-40 families.
  • Completed CPS Investigative Training and Keys to understanding Child Welfare Health and Safety Training.
  • Trained and certified in Investigations, CPS, Foster Care, and Placement Intake
  • Attend court hearings related to child protective services (CPS) assessments.
  • Assisted in determining appropriate time frames and assignments of CPS referrals.
  • Testified in court proceedings associated with CPS investigations when needed.
  • Served as lead Child Protective Services (CPS) Investigator.
  • Case management experience in Child Protective Services (CPS).
  • Trained new employees in the completion of CPS investigation.
  • Provided case management to 20-30 CPS ongoing families.
  • Supervised and established on-call duties for CPS Staff.
  • Assisted CPS investigations with Hispanic cases.
  • Completed DFCS Social Services Supervisor training classes and manage swing & second shift Intake/CPS hotline.
  • Performed initial CPS investigations * Worked within the legal system.
  • Handle both CPS cases as well as Foster Care Cases.

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4 CPS Jobs

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18. Support Services
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average Demand
Here's how Support Services is used in Social Services Case Manager jobs:
  • Referred families to contracted providers and community resources for support services.
  • Facilitated family reunification through community, medical and family support services.
  • Provided numerous support services and innovative programs to troubled families.
  • Reviewed provider coordination of treatment and support services for consumer.
  • Provide HIV education, linkage to medical care, ensure treatment adherence, and other support services.
  • Assisted in the coordination of all mental health support services provided by the team.
  • Experienced with referring residents to support services, and community resources as needed.
  • Provided counseling and support services to families served by Child Protective Services.
  • Provide support services to families so that they can safely stay together.
  • Referred and linked families to support services within the community.
  • Provide counseling and support services to children and parents.
  • Assisted living and memory care unit support services.

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210 Support Services Jobs

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19. Service Plans
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average Demand
Here's how Service Plans is used in Social Services Case Manager jobs:
  • Determine eligibility and develop Individual Service Plans to assist with obtaining housing options and employment.
  • Recruited, registered and developed service plans for children/parents.
  • Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
  • Developed appropriate treatment/service plans with clients as the means for implementing appropriate services and creating effective alliances with clients.
  • Documented all patient information including service plans, family assessments, safety assessments, case plans and progress notes.
  • Created individualized service plans to meet the needs of clients and ensure all goals and services have been met.
  • Case management duties including extensive documentation, drafting service plans, reviewing case progress and determining case closure.
  • Engage birth families, foster families and services providers in meeting goals of family and child service plans.
  • Worked with Adult Protective Services developing service plans with client input, providing consistent casework contact.
  • Participated in interdisciplinary team meeting to devise and review a patient's service plans.
  • Assessed and developed service plans for consumers on issues relating to child abuse prevention.
  • Develop service plans, and coordinate additional family support services and make referrals.
  • Composed service plans that focused on specific needs of families.
  • Developed and review service plans in consultation with clients.
  • Create and implement individual service plans.
  • Reassessed service plans every 6 months.
  • Developed Family Service Plans to summarize needs identified.
  • Developed family service plans Monitored and documented progress
  • Collaborated with hospital social workers, external agency representatives, HUD personnel to assess client needs and develop effective service plans.
  • Provide a combination of case management, counseling, rehabilitation, support services and develope service plans.

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20. Placement Resources
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average Demand
Here's how Placement Resources is used in Social Services Case Manager jobs:
  • Provide adoption and placement resources for consumers in circumstances of substantiated maltreatment.
  • Investigated child abuse and neglect, provide follow-up, and placement resources in cases of abuse, neglect, and exploitation.
  • Identified and secured placement resources for children for who out of home placement becomes necessary through the Foster Care program.
  • Identified, evaluated, and secured placement resources for children in need of out of home placement.
  • Identified and secured placement resources for children in the foster care system within specified time frame.
  • Assisted placement resources in fulfilling the case plan by coordinating service in accordance with established procedure.
  • Provided foster care and placement resources in cases of abuse, neglect, and exploitation.
  • Identify placement resources for children to prevent them from entering the foster care system.
  • Identified placement resources for children within the foster care system.
  • Investigated placement resources in cases of abuse and neglect.

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21. Permanent Stable Families
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Here's how Permanent Stable Families is used in Social Services Case Manager jobs:
  • Serve as a case manager for children in foster care and ensure that the children are placed in permanent stable families.

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22. Risk Assessments
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average Demand
Here's how Risk Assessments is used in Social Services Case Manager jobs:
  • Interviewed and evaluated clients including conducting safety and risk assessments.
  • Conduct effective investigations and risk assessments in order to evaluate risk of child abuse and neglect.
  • Prepared detailed case documentation, case histories, needs and risk assessments and court reports.
  • Conducted field investigations & risk assessments based from Child Protection Service referrals.
  • Provide ongoing safety and risk assessments as per social services policy.
  • Completed interviews, unannounced site visits, risk assessments.
  • Completed risk assessments on families referred to DFCS.
  • Conduct child safety and risk assessments * Evaluate, coordinate, and ensure necessary services and/or treatment..

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307 Risk Assessments Jobs

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23. Appropriate Referrals
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average Demand
Here's how Appropriate Referrals is used in Social Services Case Manager jobs:
  • Established and maintained effective working relationships and collaborative partnerships to provide appropriate referrals and ensure continuity of care.
  • Provided services to customers by making appropriate referrals to collateral resources.
  • Coordinated appropriate referrals to promote client self-sufficiency.
  • Make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.
  • Evaluated clients and their family dynamics in home environments; made appropriate referrals to community agencies.
  • Make appropriate referrals for supportive services with agency and other agencies.
  • Make appropriate referrals to state and local agencies.
  • Attend court hearings for child's well-being Work with service providers and make appropriate referrals for families in need of services.

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24. Family Preservation
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average Demand
Here's how Family Preservation is used in Social Services Case Manager jobs:
  • Utilized family preservation to ultimately maintain a family structure or assist with reunification.
  • Monitor Child Protective Services cases that are substantiated for Family Preservation Services.
  • Maintained Family Preservation case records within policy standards.
  • Managed a case load for the Foster Care, Family Preservation, Family Support and Investigations Cases.
  • Transferred cases for further assessment to Family Preservation Services or foster care placement, if needed.
  • Worked in the Family Preservation Unit with a goal of preventing child abuse/neglect and Foster Care.
  • Provided ongoing family preservation services to clients that have an open child protective services case.
  • Managed a case load of approximately 20-25 cases in Family Preservation and Foster Care.
  • Worked as a Family Preservation Case Manager and monitor the clients monthly.
  • Worked with families with ongoing cases in the Family Preservation unit.
  • Managed a case load of 16 cases in Family Preservation.
  • Complete treatment plans for family preservation cases.
  • Performed troubleshooting duties full time for understaffed Georgia agencies in Family Preservation.

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25. Phone Interviews
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6 Phone Interviews Jobs

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26. Customer Service
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average Demand
Here's how Customer Service is used in Social Services Case Manager jobs:
  • Provide excellent customer service in extreme circumstances.
  • Trained and managed administrative staff throughout three offices regarding proposals, new business development, and customer service activities.
  • Served as customer service agent answering telephone calls, provided clerical support, screening, interviewing customers / clients.
  • Provide customer service and referrals for resources to help families in crisis situations.
  • Provide exceptional customer service to all clients without bias or judgment
  • Provided customer services to all clients.
  • provided teamwork, customer service, and organizational commitment; implemented and developed case plans for families.
  • Offer client best customer service.

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845 Customer Service Jobs

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27. Collateral Contacts
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average Demand
Here's how Collateral Contacts is used in Social Services Case Manager jobs:
  • Gathered information via telephone, collateral contacts, face-to-face contacts with clients and community in accordance with established procedures.
  • Conducted assessments, developed adult case plans, supervised through home/collateral contacts.
  • Determined risk of individuals by gathering information with contact with clients by telephone, collateral contacts, and face-to-face contact.
  • Interviewed alleged child victims, alleged perpetrators, witnesses, and collateral contacts to assess the safety of children.
  • Implement court orders to parents, relatives, foster parents and other collateral contacts.
  • Complete documentation of visits with parents, children, and collateral contacts.
  • Make collateral contacts with providers for updates on family progress.

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28. Parental Rights
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Here's how Parental Rights is used in Social Services Case Manager jobs:
  • Testify in court and make recommendations for reunification, non-reunification, termination of parental rights and permanency.
  • Researched and prepared status reports regarding reunification, termination of parental rights or other permanency plans.
  • Submitted paperwork for termination of parental rights and located potential adoptive families.
  • Provided court testimony to relay the case status, extend custody and make recommendations for termination of parental rights or adoption.
  • Terminated parental rights on parents who failed to cooperate with case plan during the foster care stage.
  • Filed paperwork for legal guardianship and/or termination of parental rights so that children could be legally adopted.
  • Assisted Department attorneys and CASA in recommendations for placement or termination of parental rights.
  • Supervised youth cases nationwide by preparing termination of parental rights cases in court.
  • Created adoptive studies for children whose parental rights were terminated and/or surrendered.
  • Speak with parents who chose to surrender their parental rights.
  • Staff to terminate parental rights and testify at court.
  • Worked a termination of parental rights and placement caseload.

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29. Domestic Violence
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average Demand
Here's how Domestic Violence is used in Social Services Case Manager jobs:
  • Provide social service assistance for women and children housed in shelter environment due to domestic violence and crisis situations.
  • Screened perpetrators and abused spouses and evaluated their needs, regarding domestic violence reports.
  • Completed required Social Services Supervisory, Case Management and Domestic Violence certification trainings.

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2 Domestic Violence Jobs

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30. Safety Plans
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low Demand
Here's how Safety Plans is used in Social Services Case Manager jobs:
  • Developed comprehensive safety plans, family assessments and case plans that focused on families strengths and weaknesses.
  • Participate in the development and implementation of family safety plans, ensuring they are carried out.
  • Completed safety plans with families to include prevention strategies And reduce further maltreatment to the children.
  • Created safety plans, conducted home evaluations, filed Medicaid forms and complaints to juvenile court.
  • Developed safety plans in order to protect children from future risk of abuse and neglect.
  • Assessed needs of clients and developed safety plans to meet immediate needs.
  • Develop safety plans and case plans for clients.
  • Prepared safety plans with families when needed.
  • Prepare safety plans for families.
  • Implement and monitor safety plans and individual service plans (isp)

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3 Safety Plans Jobs

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31. Medical Appointments
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low Demand
Here's how Medical Appointments is used in Social Services Case Manager jobs:
  • Transported children to medical appointments when necessary.
  • Complete monthly home and school visits as well as attend medical appointments; and created in depth documentation of each visit.
  • Transport foster children to various locations to include medical appointments, placements, court, visitation, etc.
  • Contacted medical staff regarding client's compliance with medical appointments and their medical treatment plan.
  • Assist parents and client with obtaining referrals for prior authorization to make medical appointments.
  • Assist with transportation services to medical appointments.
  • Coordinate with clients' medical appointments.

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32. Child Care
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low Demand
Here's how Child Care is used in Social Services Case Manager jobs:
  • Demonstrated excellent public relations skills while providing clients with information regarding child care policy and eligibility.
  • Handled special investigations involving Child Care provider entities, school employees, etc.
  • Authorize payments for clothing, glasses, car repair and child care.
  • Monitored school attendance, finalized child care and other supportive services.
  • Arrange child care for participant's children under 13 years old.
  • Post adoption searches and process child care invoices.

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33. Patient Care
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low Demand
Here's how Patient Care is used in Social Services Case Manager jobs:
  • Provided all discharge planning for the Transition Care Unit and Coordinated the Patient Care Plan meetings there.
  • Participate in multidisciplinary team meetings for the purpose of effective care plans and continuity of patient care.

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482 Patient Care Jobs

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34. Appropriate Action
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low Demand
Here's how Appropriate Action is used in Social Services Case Manager jobs:
  • Prepared comprehensive reports and records of investigative findings which support or refute allegations and to recommend appropriate action.
  • Investigated home conditions and determined the level of risk and took appropriate actions to protect children from harmful environments.
  • Determined risk levels and took appropriate action through follow-up intervention, assessment, and referrals for services.
  • Assess level of risk and safety of each situation, and take appropriate actions.
  • Ascertained the risk level on a case-by-case basis and recommended appropriate action.
  • Assessed need for out-of-home placements and/or child removals and take appropriate action.
  • Determine level of risk and take appropriate action to protect children.
  • Determined the level of risk and took appropriate action.
  • Court advocacy Determine the level of risk for children and take appropriate action with legal assistance.

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4 Appropriate Action Jobs

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35. On-Call Scheduling
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low Demand
Here's how On-Call Scheduling is used in Social Services Case Manager jobs:
  • Take part in being available for on-call scheduling.
  • Make self readily available for on-call scheduling.
  • Remain available for on-call scheduling.

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36. Accurate Records
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low Demand
Here's how Accurate Records is used in Social Services Case Manager jobs:
  • Maintained accurate records to document case management activities and related authorization.
  • Maintained accurate records and reports regarding the patients' histories and progress, services provided, and other required information.
  • Maintain accurate records to document case management activities in the mandated time frame.
  • Maintained accurate records foster children and ensured they received the appropriate services.
  • Maintained accurate records to meet federal and state mandates and timeframes.

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23 Accurate Records Jobs

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37. State-Wide Travel
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low Demand
Here's how State-Wide Travel is used in Social Services Case Manager jobs:
  • Completed on-call scheduling and engaged in required state-wide travel.
  • Engaged in required state-wide travel for case management and training purposes.
  • Engage in required state-wide travel.
  • Assess the child's safety, permanency and well-being monthly by face-to face contact Engages in required state-wide travel.

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38. Family Plans
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low Demand
Here's how Family Plans is used in Social Services Case Manager jobs:
  • Developed family plans with clients, family members and multidisciplinary team members.
  • Conducted extensive case management including field visits and developing family plans.
  • Worked with a team in order to write family plans and goals to help families' progress towards case closure.
  • Maintain a case record for each child and develop family plans in an effort for the family to be reunited.
  • Help families establish family plans in ongoing services that will allow families to close their case with DFCS.
  • Develop and review family plans while performing follow-up care for families with an open Child Protection Case.
  • Developed, observed and modified adult and child Family Plans by using the Family Centered Model.
  • Create Family Plans with goals that address the specific needs of the family and child.
  • Assisted families with Safety or Family Plans to reduce current or future risk.
  • Develop family plans for clients, record family & individual interviews.
  • Coordinate with other agencies and professionals in completion of Family Plans.

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40. Data Entry
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low Demand
Here's how Data Entry is used in Social Services Case Manager jobs:
  • Maintained administrative records, completed data entry, reported findings, and recommended adjustments and solutions.
  • Process verification and documentation of required information, data entry.
  • Conducted data entry and data reconciliation between the Disaster Information System (DIS) and TAAG.

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351 Data Entry Jobs

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41. County Departments
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low Demand
2 County Departments Jobs

No jobs at selected location

42. Monthly Reports
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low Demand
Here's how Monthly Reports is used in Social Services Case Manager jobs:
  • Maintained required documentation and efficiently completed monthly reports for clients' progression.
  • Provided monthly reports and extensive documentation to support family decisions.
  • Manage and maintain case documentation for as many as 20 case files and generate monthly reports.
  • Keep daily records of transportation miles and clients and produce monthly reports of transportation services provided.
  • Complete and submit monthly reports to the Social Services Manager, Staff Attorney And Education Director.
  • Documented and provided monthly reports of case activity to ensure compliance with state and federal guidelines.
  • Prepared and completed weekly and monthly reports of activities, services and school performance.
  • Documented, updated, filed and generated monthly reports for Medicaid billing.
  • Case Manager produced monthly reports keeping track of all children placement.
  • Prepared required monthly reports as well as court reports.
  • Submit monthly Reports off all incoming and outgoing disbursements.
  • Maintained records, documentation, and monthly reports.
  • Prepare monthly reports, documentation and court reports.
  • Complete and submit monthly reports.
  • Compiled monthly reports and case narratives that outlined daily investigative procedures, case determinations, clients served and services provided.

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8 Monthly Reports Jobs

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43. Independent Living
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low Demand
Here's how Independent Living is used in Social Services Case Manager jobs:
  • Developed the curriculum for independent living skills training sessions addressing various topics.
  • Facilitated parenting, independent living and new foster parents workshops.
  • Served as the independent living coordinator who is responsible for preparing youth for living independently.
  • Compiled an Independent Living Plan tailored to each family and their specific needs.
  • Increase independent living in decent, safe, and affordable housing.

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44. Intake Assessments
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low Demand
Here's how Intake Assessments is used in Social Services Case Manager jobs:
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.

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4 Intake Assessments Jobs

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45. Educational Needs
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low Demand
Here's how Educational Needs is used in Social Services Case Manager jobs:
  • Worked with children currently in foster care and made sure all medical, psychological, and educational needs were met.
  • Formulated social services case plan according to behavioral, emotional, medical and educational needs of the family.
  • Reviewed behavioral, medical, and educational needs of each child referred for placement.
  • Reviewed behavioral, medical, and educational needs of foster children at specified intervals.
  • Referred child(ren) for assessment of behavioral, medical, and educational needs.

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46. State Custody
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low Demand
Here's how State Custody is used in Social Services Case Manager jobs:
  • Provide parent-child visitation and family reunification services to families whose children are in state custody.
  • Attended court on a weekly basis to report to the Judge on the progress of children in state custody.
  • Created case plans for families to follow in an effort to regain custody of children in state custody.
  • Attend court hearings for children placed in state custody and file petition with the court.
  • Provide assistance to families in order to prevent children from coming into state custody.
  • Provided case management services for children in state custody/foster care and their families.
  • Maintained an Ongoing Caseload of youths that are placed in state custody.
  • Ensured safety and well-being of children in Georgia state custody.

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47. MDS
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low Demand
Here's how MDS is used in Social Services Case Manager jobs:
  • Implemented new assessment to improve history, documentation and care plans on residents, including MDS, PHQ-9 and MMSE.
  • Discharge planning for medically complex & ventilator patients, MDS, ULTC 100.2 & Psychotropic reviews.
  • Conduct MDS interviews as needed.
  • Complete MDS, RAPS and Care Plans.
  • Input each resident's information into the MDS system in order to be in compliance with Medicare guidelines.
  • Completed MDS 3.0, Passar forms.

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1 MDS Jobs

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48. Special Needs
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low Demand
Here's how Special Needs is used in Social Services Case Manager jobs:
  • Coordinated placements for individual with mental health and special needs with governmental organizations.
  • School program coordination, assisted in obtaining appropriate special needs services, including IEP, and 504b planning.

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5 Special Needs Jobs

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49. Monthly Basis
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low Demand
Here's how Monthly Basis is used in Social Services Case Manager jobs:
  • Maintained case records/progress notes and statistical and financial reports on a monthly basis for approximately 60 families/individuals.
  • Visited foster parents, children, and parents on monthly basis for purpose of permanency achievement and case planning.
  • Visit foster homes, relative homes, and group homes of children on a monthly basis.
  • Assessed the safety of children in foster care on a monthly basis.
  • Visit parents and other relatives of children on a monthly basis.
  • Completed home visits and one-on-one client meetings on a monthly basis.

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35 Monthly Basis Jobs

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50. Initial Investigation
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low Demand
Here's how Initial Investigation is used in Social Services Case Manager jobs:
  • Performed initial Investigation regarding neglect, physical and sexual abuse of children.

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Social Services Case Manager Jobs

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20 Most Common Skills For A Social Services Case Manager

Child Abuse

24.7%

Social Workers

9.3%

Court Hearings

7.3%

Financial Assistance

6.4%

Community Resources

6.3%

Crisis Intervention

6.0%

Law Enforcement

5.9%

Protective Services Referrals

4.5%

Mental Health Services

3.7%

Crime Victims

3.7%

Treatment Plans

3.0%

Child Custody

2.6%

Dfcs

2.5%

Medicaid

2.4%

Substance Abuse

2.4%

Juvenile Offenders

2.3%

CPS

2.1%

Support Services

1.9%

Service Plans

1.6%

Placement Resources

1.6%
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Typical Skill-Sets Required For A Social Services Case Manager

Rank Skill
1 Child Abuse 19.7%
2 Social Workers 7.4%
3 Court Hearings 5.8%
4 Financial Assistance 5.1%
5 Community Resources 5.0%
6 Crisis Intervention 4.7%
7 Law Enforcement 4.7%
8 Protective Services Referrals 3.6%
9 Mental Health Services 2.9%
10 Crime Victims 2.9%
11 Treatment Plans 2.4%
12 Child Custody 2.0%
13 Dfcs 2.0%
14 Medicaid 1.9%
15 Substance Abuse 1.9%
16 Juvenile Offenders 1.9%
17 CPS 1.7%
18 Support Services 1.5%
19 Service Plans 1.3%
20 Placement Resources 1.3%
21 Permanent Stable Families 1.1%
22 Risk Assessments 1.1%
23 Appropriate Referrals 1.0%
24 Family Preservation 1.0%
25 Phone Interviews 0.9%
26 Customer Service 0.9%
27 Collateral Contacts 0.8%
28 Parental Rights 0.8%
29 Domestic Violence 0.7%
30 Safety Plans 0.7%
31 Medical Appointments 0.7%
32 Child Care 0.7%
33 Patient Care 0.6%
34 Appropriate Action 0.6%
35 On-Call Scheduling 0.6%
36 Accurate Records 0.6%
37 State-Wide Travel 0.6%
38 Family Plans 0.6%
39 Legal System 0.6%
40 Data Entry 0.6%
41 County Departments 0.6%
42 Monthly Reports 0.6%
43 Independent Living 0.6%
44 Intake Assessments 0.6%
45 Educational Needs 0.5%
46 State Custody 0.5%
47 MDS 0.5%
48 Special Needs 0.4%
49 Monthly Basis 0.4%
50 Initial Investigation 0.4%
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4,517 Social Services Case Manager Jobs

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