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Become A Social Work Administrator

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Working As A Social Work Administrator

  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $77,000

    Average Salary

What Does A Social Work Administrator Do

Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.

Duties

Social and community service managers typically do the following:

  • Work with members of the community and other stakeholders to identify necessary programs and services
  • Oversee administrative aspects of programs to meet the objectives of the stakeholders
  • Establish methods to gather information about the impact of their programs
  • Analyze data to determine the effectiveness of programs
  • Suggest and implement improvements to programs and services
  • Develop and manage budgets for programs and organizations
  • Plan and manage outreach activities to advocate for increased awareness of programs
  • Write proposals for social services funding

Social and community service managers work for a variety of social and human service organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Other such organizations focus on helping people with particular challenges, such as mental health needs, the presence of chronic hunger, and long-term unemployment.

Social and community service managers are often expected to show that their programs and services are effective. They collect statistics and other information to evaluate the impact that programs have in their community or on their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify areas that need improvement for programs to be more effective, such as providing mentorship and assessments for their staff.

Although the specific job duties of social and community service managers may vary with the size of the organization, most managers must recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients.

In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.

In small organizations, social and community managers often have many roles. They represent the organization to the public through speaking engagements or in community-wide committees; they oversee programs and execute their implementations; they spend time on administrative tasks, such as managing budgets; and they also help with raising funds and meeting with potential donors.

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How To Become A Social Work Administrator

Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.

Education

A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.  

Work Experience

Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.

Important Qualities

Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.

Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.

Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.

Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.

Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.

Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.

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Social Work Administrator Career Paths

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Top Skills for A Social Work Administrator

  1. Data Entry
  2. Social Workers
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Performed data entry and worked with several technology systems.
  • Managed a dorm with an average of thirty youth, and a staff of nine Youth Specialist and two Social Workers.
  • Served as liaison to database development company for customer service contract.
  • Prepared invoices, tabled stock, created excel spreadsheets, and took phone calls
  • Prepare Medicare notice of non-coverage letters and forward to appropriate personnel.

Social Work Administrator Demographics

Gender

Female

61.1%

Male

24.1%

Unknown

14.8%
Ethnicity

White

58.9%

Hispanic or Latino

17.8%

Black or African American

11.3%

Asian

7.4%

Unknown

4.5%
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Foreign Languages Spoken

Spanish

52.2%

French

10.9%

Portuguese

4.3%

Mandarin

3.3%

German

3.3%

Japanese

3.3%

Arabic

3.3%

Hindi

2.2%

Armenian

2.2%

Russian

2.2%

Italian

2.2%

Urdu

2.2%

Somali

1.1%

Dutch

1.1%

Korean

1.1%

Ukrainian

1.1%

Malay

1.1%

Croatian

1.1%

Tamil

1.1%

Cantonese

1.1%
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Social Work Administrator Education

Schools

University of Phoenix

17.2%

Kean University

8.6%

Walden University

6.0%

New York University

5.2%

Arizona State University

5.2%

Barry University

5.2%

Florida State University

5.2%

Marywood University

5.2%

Howard University

4.3%

University of Alabama

3.4%

Wayne State University

3.4%

University of Cincinnati

3.4%

Montgomery College

3.4%

The Academy

3.4%

University of Texas at Arlington

3.4%

John Jay College of Criminal Justice of the City University of New York

3.4%

William Paterson University of New Jersey

3.4%

Fordham University

3.4%

University of Maryland - Baltimore

3.4%

University of Kentucky

3.4%
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Majors

Social Work

20.3%

Business

18.9%

Psychology

7.4%

Criminal Justice

6.4%

Health Care Administration

5.2%

Medical Assisting Services

5.0%

Communication

4.7%

Accounting

3.9%

Nursing

3.4%

Mental Health Counseling

2.8%

English

2.8%

Computer Science

2.5%

Education

2.5%

Management

2.3%

Political Science

2.2%

Counseling Psychology

2.2%

Sociology

1.9%

Marketing

1.9%

Graphic Design

1.9%

Biology

1.7%
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Degrees

Bachelors

36.2%

Other

23.0%

Masters

22.7%

Associate

8.7%

Certificate

3.8%

Doctorate

2.8%

Diploma

2.5%

License

0.3%
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