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Become A Social Work Case Manager

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Working As A Social Work Case Manager

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $38,280

    Average Salary

What Does A Social Work Case Manager Do

A Social Work Case Manager counsels groups or individuals in dealing with chronic illness, loss of a loved one, or substance abuse. They evaluate the needs of each individual client and maintain detailed records of their progress in the healing process.

How To Become A Social Work Case Manager

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Social Work Case Manager jobs

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Real Social Work Case Manager Salaries

Job Title Company Location Start Date Salary
Social Worker/Case Manager Korean Community Services of Metropolitan Ny Inc. NY Jul 01, 2014 $50,818
Social Work Specialist/Social Work Case Manager Oregon Health & Science University Portland, OR Jul 01, 2010 $50,005
Social Worker/Transitional Care Case Manager Curry Senior Center San Francisco, CA Jul 10, 2013 $47,000
Social Work Case Manager Our Planet Management Institute Ltd Malverne, NY Aug 09, 2016 $45,914
Social Work Case Manager Cobble Hill Health Center, Inc. New York, NY Sep 12, 2014 $41,469
Social Worker, Full Case Manager His House, Inc. Miami Gardens, FL Apr 29, 2011 $40,110
Social Work Case Manager Sana Health, Inc. Trenton, MI Sep 26, 2010 $38,000
Social Work Case Manager Sana Health, Inc. Trenton, MI Sep 30, 2010 $38,000
Social Worker-Case Manager Mary's Center for Maternal and Child Care, Inc. Washington, DC May 19, 2014 $36,000
Social Worker-Case Manager Mary's Center for Maternal and Child Care, Inc. Washington, DC May 19, 2013 $36,000
Social Worker-Case Manager Mary's Center for Maternal and Child Care, Inc. Washington, DC May 19, 2012 $36,000
Social Worker-Case Manager Mary's Center for Maternal and Child Care, Inc. Washington, DC Jun 01, 2011 $36,000
Social Worker Case Manager Mary's Center for Maternal and Child Care, Inc. Washington, DC May 20, 2011 $36,000
Social Worker/Case Manager Marys Center for Maternal and Child Care, Inc. Washington, DC Jun 01, 2012 $35,000
Social Worker/Case Manager Mary's Center for Maternal and Child Care, Inc. Washington, DC Feb 01, 2010 $32,000

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Top Skills for A Social Work Case Manager

DischargePlanningPsychosocialAssessmentsCrisisInterventionMentalHealthServicesTreatmentPlansChildAbuseFinancialAssistanceCarePlansSocialWorkersSubstanceAbuseHealthCareProfessionalsEmergencySocialServiceAgenciesCommunityAgenciesHospiceMedicalRecordsServicePlansDurableMedicalEquipmentPatientCareMentalIllness

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Top Social Work Case Manager Skills

  1. Discharge Planning
  2. Psychosocial Assessments
  3. Crisis Intervention
You can check out examples of real life uses of top skills on resumes here:
  • Provided consultation to medical professionals with a focus on social services and discharge planning.
  • Provided comprehensive psychosocial assessments and referrals to community resources.
  • Provided supportive counseling, problem resolutions, and developed crisis intervention sessions.
  • Participate in the Admission Review process of students who have a history of having participated in mental health services.
  • Implemented treatment plans, discharge plans and monitored administration of medications.

Top Social Work Case Manager Employers

Social Work Case Manager Videos

Life as a Case Manager

Pros And Cons Of Being A Social Worker

Social Services Case Manager--Carlos Romero

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