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Social work case manager resume examples from 2025

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Updated March 26, 2025
7 min read
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How to write a social work case manager resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in social work case manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some social work case manager interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical social work case manager skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some social work case manager interviews.

Here are example skills to include in your “Area of Expertise” on a social work case manager resume:

  • Social Work
  • Patients
  • Social Services
  • Discharge Planning
  • Acute Care
  • Patient Care
  • Psychosocial Assessments
  • Home Health
  • MSW
  • Support Services
  • Rehabilitation
  • Substance Abuse
  • Community Agencies
  • Utilization Review
  • Mental Health
  • Service Delivery
  • Foster Care
  • Emotional Support
  • Financial Assistance
  • Child Abuse
  • Team Work
  • Medical Care
  • Community Resources
  • Crisis Intervention
  • Community Services
  • Group Therapy
  • SNF
  • Domestic Violence
  • Family Therapy
  • Mental Illness

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write social work case manager experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are examples from great social work case manager resumes:

Work history example #1

Case Manager Internship

VITAS Healthcare

  • Started as Case Manager with case load of members to manage hospice care.
  • Composed email correspondences to Management/Database/Finance Teams as needed to process patient requests in compliance with HIPAA.
  • Screened all admissions for medical necessity using Interqual Clinical criteria.
  • Maintained open communication with third party programs that were involved in clients care.
  • Provided daily reviews to healthcare insurance providers detailing the patientsaaa care and plan for stay.

Work history example #2

Substance Abuse Counselor

Strategies for Wealth

  • Completed all required FFT assessments and input into CSS electronic databases.
  • Collaborated with residents to establish personalized treatment plan for each individual.
  • Administered risk/needs assessment to offenders using motivational interviewing techniques.
  • Facilitated individual and family counseling sessions and coordinated local area aftercare services for the behavior disordered resident youths.
  • Collaborated with other professionals on the case, DCFS/Probation/Mental Health.

Work history example #3

Social Work Case Manager

UnitedHealth Group

  • Managed multiple international emergency medical evacuations, coordination of care, medical record transfers and billing.
  • Facilitated daily communication with physicians and hospitals staff.
  • Recommended for a promotion to management prior to the economic downturn and consequent disbandment of the team.
  • Supervised social work interns for their secondary assignments as part of their MSW requirements.
  • Conducted home visits to interview patients and families for intakes, completed assessment documentation with MSW supervision.

Work history example #4

Corps Member

City Year

  • Conducted consistent daily small group literacy sessions through Wireless Generation.
  • Mentored and provided English language arts and mathematics remediation services to fourth grade students with learning disabilities and Autism.
  • Provided structured tutoring for a focus group of fifteen 9th grade students in English and Mathematics.
  • Provided tutoring support in mathematics for 15 third, fourth and fifth grade students.
  • Provided one-on-one and small group tutoring during and after school in English and mathematics to elementary school English language learners.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Doctoral Degree in nursing

Miami Dade College, Miami, FL

1994 - 1997

Bachelor's Degree in social work

University of Southern California, Los Angeles, CA

2011 - 2014

Highlight your social work case manager certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your social work case manager resume:

  1. Certification in Forensic Social Work (CFSW)
  2. Certified Case Manager (ACM)
  3. Certified Nurse Assistant (CNA)
  4. Certified Master Forensic Social Worker (CMFSW)
  5. Certified Integrated Solid Waste Management - Technical Associate (MSW)
  6. Child Development Associate (CDA)
  7. Certified School Social Work Specialist (C-SSWS)
  8. National Certified Counselor (NCC)

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