Director, Client Partnerships, SHRM Business (Strategic Growth & Client Acquisit
SHRM job in Alexandria, VA or remote
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: position summary,work environment,business development,management,teamwork,strategy,performance,education,experience,knowledge,skills,physical requirements
Salary
$100,000.00 - $120,000.00 base
Overview:
The Director, Client Partnerships, SHRM Business (DCP) is focused on initiating and growing the adoption of SHRM products and solutions through business relationships with current and potential large employers (i.e., key business leaders and HR executives in multinational corporations and large national companies). This role develops new prospects and leverages existing relationships to increase sales penetration of SHRM's products and services through mapping the organizations needs with offerings that aid HR executives in addressing workplace challenges.
Work Environment Fully Remote Position:
* This position is fully remote and requires a reliable high-speed internet connection and a suitable workspace free from distractions. Employees must be available during standard business hours and adhere to company policies for virtual communication, collaboration, and data security. Occasional travel for team meetings or company events may be required.
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Responsibilities:
* Drive new business development and sales growth through a portfolio of existing and prospective corporate accounts, with a focus on large enterprise organizations.
* Cultivate and strengthen strategic relationships with CHROs and senior HR executives to align SHRM's solutions with organizational needs.
* Conduct in-depth client research to gain business insights, identify pain points, and provide tailored, data-informed solutions to address client challenges.
* Leverage the full suite of SHRM offerings, including membership, certification, education, events, and thought leadership, to build customized proposals that maximize value and impact for the client.
* Create compelling sales presentations and communication materials that effectively convey SHRM's value proposition and promote solution adoption.
* Collaborate cross-functionally with internal stakeholders across product development, marketing, and leadership to influence go-to-market strategies and enhance solution alignment.
* Manage the full sales lifecycle, including pipeline development, client engagement, proposal development, contract negotiation, and pricing, ensuring fair market value while preserving SHRM's financial integrity.
* Ensure high client satisfaction through proactive account management and ongoing engagement that fosters long-term strategic partnerships.
* Maintain and exceed annual revenue targets (quota), with quarterly performance benchmarks tied to compensation.
* Position SHRM as a trusted advisor and thought leader by incorporating organizational research, workforce insights, and HR trends into client conversations and strategic recommendations.
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Requirements: Education:
* Germane degree and non-degree credentials or other verifications of skills and competencies will be considered.
Experience:
* At least ten (10) years of professional experience in business development, client relationship management, and account growth.
* Experience driving sales of HR-related programs or services (or equivalent products/services) at the executive level using consultative sales techniques.
* Successful past performance in business development (developing customer relationships, account strategies, developing a qualified pipeline to ensure forecast accuracy, and capturing large scale deals).
* Demonstrates agility and flexibility responding to issues and developing solutions.
* Operating within systems, salesforce, powerpoint, excel, etc. (high proficiency)
* Outreaching and prospecting efforts
Knowledge, Skills & Abilities
* Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.
* Interprets internal or external issues and recommends solutions/best practices
* Solves complex problems; takes a broad perspective to identify solutions.
* Exemplary communication skills, both written and oral.
* Strong executive presence, with the ability to connect quickly on significant business topics.
* Strong account management and business development skills.
* Ability to gain a thorough understanding of SHRM products and services to collaborate closely with internal stakeholders who have delivery responsibility for SHRM offerings and to bundle these offerings in creative ways to meet client requirements.
* Strong sense of accountability for achieving results.
* Ability to negotiate large-scale deals.
* Ability to understand and communicate concepts quickly and accurately.
* Accomplished skills in developing proposals and client presentations.
* Strong attention to detail.
* Self-start; Resourcefulness; self-motivated.
* Disciplined, agile.
Physical Requirements This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $100,000.00 - $120,000.00 base with a commission plan. This range is an estimate and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and sales incentives.
Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
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Senior Vice President, Products
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: summary,job description,work environment,performance,leadership,strategy,education & experience,proficiency,skills,leadership attributes,physical requirements
Salary
$220,000 to $308,000 per year
Overview:
The Senior Vice President, Products is accountable for defining and executing SHRM's product strategy to deliver innovative, relevant, and high-value solutions for HR professionals globally. The SVP oversees the full product lifecycle including pre-product development, ideation, design, launch, optimization, and retirement, ensuring offerings are audience-centric, market-responsive, and financially sustainable.
This role leads SHRM's HR Professional Solutions Product team, which includes membership, certification, professional development, individual consumer items and new product incubation. The role partners closely with the Member and Customer Experience team to ensure seamless delivery and alignment across all member and customer touchpoints. The SVP is responsible for building, leading, and developing a high-performing team that drives operational excellence and advances SHRM's strategic and financial goals, while strengthening SHRM's role as the trusted global authority on all things work, workers, and the workplace.
Work Environment:
Hybrid Position (3 Days In-Office, 2 Days Remote):
* This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00AM - 9:00AM and concluding between 5:00PM - 6:00PM.
* Travel: 0 - 10%
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Responsibilities:
* Define and implement a product strategy consistent with SHRM's mission and growth objectives, ensuring offerings are credible, relevant, and audience centric.
* Oversee the end-to-end product lifecycle, including optimization of current products, extension of product offerings, new product development, incubation, and development.
* Lead audience-centered product development (inside out and outside-in), ensuring solutions resonate with HR professionals at every career stage.
* Drive operational excellence, with centralized processes, scalable operations, and clear performance metrics.
* Foster a culture of innovation and continuous improvement, balancing creativity with disciplined execution.
* Partner across SHRM to ensure seamless delivery lifecycle of member and customer experiences, from B2C to B2B and vice versa.
* Provide executive leadership and mentorship to product teams, building organizational capability and succession strength.
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Requirements:
* Bachelor's degree required; advanced degree (MBA or related) preferred.
* 15+ years of business and product leadership, with association or professional services experience preferred and a strong understanding of the evolving world of work.
* Deep understanding of the HR ecosystem and ability to anticipate evolving workforce needs.
* Experience leading both consumer (B2C) and enterprise (B2B) product portfolios.
* Strong financial acumen, with proven track record of driving financial results and experience managing product P&L and driving margin improvement.
Knowledge, Skills, and Abilities
* Proven success in translating business insights into high-impact product strategies. Experience from the world of work preferred.
* Demonstrated ability to scale operations while enhancing customer/member experience.
* Exceptional leadership, communication, and executive presence with the ability to influence at the highest levels internally and externally.
* Strong strategic and operational skills, with the ability to balance innovation with disciplined execution.
* Ability to integrate audience strategies, product development, operations, and insights into a cohesive product function.
Leadership Attributes
* Strategic Innovator: Anticipates trends and develops solutions that advance the HR profession.
* Trusted Authority: Strengthens SHRM's credibility and global impact.
* Disciplined Operator: Delivers efficiency, scalability, and financial results.
* Transformational Leader: Builds a high-performing, unified product organization.
Physical Requirements:
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $220,000 to $308,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Entity of type com.vizirecruiter.common.domain.model.Label with id: 3102 Entity of type com.vizirecruiter.common.domain.model.Label with id: 387 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 21483 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
Client Services Representative - Mid Shift (11:00am - 8:00pm)
Remote job
Are you energized by helping people solve real problems? Do you thrive on delivering exceptional service in a fast-paced, global environment? As a Client Services Representative (CSR) at CFA Institute, you will be on the front lines of our Global Contact Center, serving candidates, members, and prospective applicants from around the world. Your empathy, agility, and problem-solving skills will directly shape the experience of individuals pursuing one of the most respected credentials in finance.
This mid-shift role (11am-8pm ET) offers a unique opportunity to support our global audience during high-demand hours while growing your career in a mission-driven organization. CSRs gain broad organizational knowledge-an excellent foundation for future advancement across CFA Institute.
What You'll Do
Serve as the first point of contact for global candidates and members, providing accurate, empathetic support across voice, chat, and written channels.
Act as a brand ambassador, personalizing each interaction and striving for first-contact resolution.
Troubleshoot technical, functional, and administrative issues related to CFA Institute portals, registrations, and vendor platforms.
Handle sensitive information with professionalism and strict adherence to data-security protocols.
Collaborate with colleagues in IT, Credentialing, Marketing, and other teams to drive continuous improvement.
Maintain strong performance across customer satisfaction, productivity, quality assurance, and service metrics.
Demonstrate cultural competency and inclusivity in every interaction with our global community.
What You'll BringMinimum Qualifications
Proven success delivering frontline customer service resolving real-time issues for a diverse customer base.
Experience in a fast-paced contact center or office environment with phone- and email-based service.
Strong organizational skills and the ability to manage multiple priorities independently.
Excellent verbal and written communication skills with a professional, diplomatic tone.
Detail-oriented, tech-savvy, and eager to learn new systems and tools.
Fluency in English (additional languages a plus).
Must reside within a commutable distance to Charlottesville, VA (required for in-office training and monthly hybrid workdays).
Preferred Qualifications
Experience with Salesforce Service Cloud or similar customer service/case management platforms.
Why Join Us?
Working at CFA Institute means being part of a global mission that advances the highest standards of ethics, education, and professional excellence in the investment profession. You'll enjoy:
A culture that values empathy, learning, collaboration, and putting clients first.
An environment where CSRs gain broad institutional understanding-an ideal foundation for career progression into roles across Operations, Credentialing, Member Services, IT partnerships, and more.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range: $50,000-$55,000 annually
Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits.
All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals.
#LI-ML1 #LI-HYBRID #LI-REMOTE
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like:
Comprehensive health coverage for you and your family
Generous leave and time off
Competitive retirement plans
Flexible work options
Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
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Auto-ApplySenior Program Associate, Events
Remote or Washington, DC job
ABOUT US
The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.
PHILOSOPHY AND SOCIETY INITIAVTIVE
The Philosophy & Society Initiative is dedicated to reigniting a national tradition of public philosophy. Through publications, events, and original research we seek to stimulate the appetite for reflection about our largest and most haunting issues of societal purpose What is justice? What is a good life? What is society for?
ABOUT THIS ROLE
The Aspen Institute s Philosophy and Society Program seeks a Senior Program Associate, Events, to coordinate and implement the Program s expanding portfolio of salons, convenings, and public events. The Senior Associate will take day-to-day responsibility for event logistics both in Washington, DC and in other locations across the country ensuring that each gathering runs smoothly and reflects the Program s intellectual and civic mission. This is a strong early-career role for someone with event operations experience who is ready to manage more complex projects with increasing independence.
This role reports directly to the Director. The salary range for this role is $75,000 - $80,000. In accordance with our Reimagining Work policy, the Senior Program Assciate should be willing to be in-person with colleagues a minimum of 40% of the time while having the flexibility to work remotely for the balance.
WHAT YOU WILL DO
Event Coordination & Execution: Coordinate planning and execution of the Program s major events, including Philosophy Salons, Happy Hours, the R&D Lab convenings, and occasional national gatherings. Manage logistics from start to finish, including scheduling, registration, catering, AV, and travel arrangements.
Operational Support: Direct venue research, vendor coordination, and contract processing. Track event-related timelines and maintain checklists to ensure smooth delivery.
Budget Tracking: Support event budgeting by tracking expenses, processing invoices, and maintaining accurate records.
Agenda & Speaker Preparation: Draft event agendas, prepare briefing materials, and coordinate communications with speakers and participants.
On-Site Support: Serve as point-of-contact during events, handling logistics and participant needs to ensure a high-quality experience.
Expansion Support: Execute the Program s efforts to expand salons and convenings beyond DC, supporting outreach and adaptation to new communities.
Grant & Deliverable Alignment: Document event outcomes for grant reporting, ensuring activities are recorded and reported accurately.
Broader Program Support: Assist in the initiative s media and publication creation and output including editorial support for print, podcast, video, and other formats. Support for and participation in team editorial meetings.
Flexibility: Contribute to broader Program activities including publications or general operations.
Any other duties as assigned.
WHAT YOU WILL NEED TO THRIVE
Bachelor s degree required; concentration in event management, communications, political science, philosophy, or related field preferred.
3 - 5 years of professional experience in event planning, program coordination, or nonprofit project management. Experience supporting multi-city events preferred but not required.
Strong organizational and time-management skills, with ability to balance multiple priorities.
Demonstrated success coordinating event logistics, including vendor communications and participant support.
Excellent written and verbal communication skills.
A collaborative spirit with initiative to solve problems and anticipate needs.
Interest in the intersection of philosophy and public life.
Willingness to travel and work evenings or weekends as events require.
HOW TO APPLY
Please complete an application, including a cover letter and resume.
ADDITIONAL INFORMATION
The Aspen Institute offers a generous benefits package including health, dental, vision, and prescription benefits, retirement benefits, and paid leave.
The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.
If you would like to request a reasonable accommodation regarding the accessibility of our website, a modification or adjustment of the job application or interview process due to a disability, contact **************************** or call **************.
Aspen Leadership Seminars Growth Team Intern
Remote or Washington, DC job
ABOUT US The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.
ASPEN LEADERSHIP SEMINARS DEPARTMENT
The Aspen Leadership Seminars Department delivers leadership development seminars using the applied humanities for individuals, external partners, and clients. The guiding principle of all Seminars programs is the belief that the problems we face in society are moral, not technical. As such, we must all take the time and the space to engage with the ideas & ideals that have built our society, dive into leadership challenges, explore the enduring questions around ethical and effective leadership and refine the values that guide leadership to become more self-aware, self-correcting, and ultimately self-fulfilling individuals. The Seminars Department responsible for delivering the Institutes signature Aspen Executive Seminar on Leadership, Values, and the Good Society. The team also works with organizations to deliver custom Aspen Leadership Seminars designed to answer their unique needs.
The Growth Team is an interdisciplinary team within the Seminars department of business development, marketing and communications, and community engagement professionals. Working together, the team focuses on raising awareness & educating, forming & nurturing relationships, and creating & capitalizing on opportunities to establish Aspen Leadership Seminars as the recognized, respected, and sought-after purveyor of leadership development seminar programing in the leadership development and executive education market.
ABOUT THIS ROLE
The Aspen Leadership Seminars Growth Team Intern will help the Growth Team grow awareness of, enrollment in, and overall impact of our seminar products and programs. The ideal candidate will have a collaborative spirit, a willingness to work across teams to both strategize and execute projects to strategy.
This position reports directly to the Director, working alongside the members of the Seminars and Growth team. The salary range for this position is $18-20/hr. In accordance with our Reimagining Work policy, the Growth Team Intern should be willing to be in-person with colleagues a minimum of 40% of the time while having the flexibility to work remotely for the balance.
WHAT YOU WILL LEARN
* Gain understanding and experience working on business development, communications, marketing, event planning, and execution.
* Opportunity to work with partners.
* Acquire deeper knowledge of the professional development ecosystem.
WHAT YOU WILL DO
Growth Team
* Catalogue and organize participant data from Aspen Leadership Seminars (Salesforce) in service to business development, marketing, and community engagement objectives.
* Customer Database Updates and Maintenance
* Testimonial process update & management.
* Program inbox monitoring & management.
* Industry trends and landscape monitoring.
Business Development
* Enterprise Account planning (ongoing).
* LinkedIn content & writing.
Community Engagement
* Email building in Marketing Cloud.
* Event drive to attend management.
* Zoom seminar management.
* Project timeline creation.
* Event venue research.
Marketing & Communications
* Market & competitor research.
* Assist on quarterly marketing newsletter.
* Assist on content creation.
* Social media monitoring & management.
WHAT YOU WILL NED TO THRIVE
* Must be current enrolled in college or recently graduated college (within one semester from graduation).
* Technical experience and familiarity with social media (LinkedIn & Instagram specifically), Project management software, and Zoom, CRM management experience a plus.
* Excellent copywriting and proofing abilities
* An inquisitive mind and a love of learning with an appreciation for the humanities and their role in society.
* Strong interest in the work and mission of the Aspen Institute generally and the Seminars department specifically.
* Experience working with others from different cultures and backgrounds and an unwavering commitment to advance diversity, equity and inclusion.
TO APPLY
Applications without a cover letter will not be considered for the position.
ADDITIONAL INFORMATION
The Aspen Institute offers a generous benefits package including health, dental, vision, and prescription benefits, retirement benefits, and paid leave.
The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.
The Aspen Institute welcomes individuals with disabilities to participate in its programs, including the interview process. If you would like to request accommodations or have questions about accessibility, please email **************************** or call ************ in advance of your visit. Requests for ASL or CART services should be made at least two weeks in advance when possible. We will make every effort to fulfill requests, subject to availability.
Senior Coordinator, Advertising Operations
SHRM job in Alexandria, VA or remote
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: position summary,position details,work environment,maintain records,advertising,analysis,reporting,education,experience,skills,knowledge,certification,physical requirements
Hourly
$60,000 to $70,000 per year
Overview: The Senior Coordinator, Advertising Operations position serves as the liaison for our outside sales team and communicates with the team on a regular basis to ensure advertising for all SHRM Brand Partners products are processed correctly. This activity includes entering client orders within our system of record, providing up-to-date reporting on available ad inventory to the sales staff, QA all advertisements to ensure they meet approved guidelines and submission requirements, ensure correct billing processes, and provide internal stakeholders with reports on digital ad performance.
The Sr. Coordinator will partner with our Advertising Sales & Strategy teams to lead and support the development of thoughtful, results-driven programs for our advertisers. They will have a strong understanding of digital and audio advertising platforms, tools, and products to help create compelling media offerings. The Sr. Coordinator will collaborate directly with SHRM's advertising clients and serve as a key partner to internal sales and operational teams.
Work Environment
Hybrid Position (3 Days In-Office, 2 Days Remote):
* This position follows a hybrid work schedule, requiring in-office presence [three days per week] and remote work [two days per week]. Core work hours will be designated by the department. The office environment includes a standard workstation setup with collaborative spaces, while remote work requires a reliable high-speed internet connection and a suitable home workspace. Employees must maintain availability during standard business hours and adhere to company policies for both in-office and remote work.
Travel: 0 - 10%
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Responsibilities:
* Enter and track all advertising and sponsorship orders for SHRM Brand Partners products. Proactively prepare, review and distribute inventory reports and guaranteed position spreadsheets to sales and production teams. Maintain records of advertiser insertion orders and materials.
* Manage ad creative placements within SHRM e-newsletters; generate proofs for client review as requested; manage real time ad calendar and inventory reservations. Coordinate house ads and collaborate on priority placement amongst internal departments.
* Liaise with Sales, Strategic Planning, Ad Sales Finance, Commercial Ops, and Marketing to ensure sold schedules run.
* Maintain program analytics reporting on e-Newsletters - updating newsletter dashboard. Produce and manage ad hoc projects and reporting for sales team - including weekly updates on top performing creative, trends in response rates on individual newsletters and ad positions.
* Project manage website inventory requests. Work with internet ops personnel and outside vendors to research and implement custom advertising solutions. Work directly with external ad ops team to ensure ads are properly targeted on shrm.org and QA ad materials.
* Track, monitor and report on competitive analysis and market trends to assist sales team.
* Prepare reports on a quarterly and on demand basis summarizing all advertising activity and performance metrics associated with each media channel. Proactively distribute reports to sales team to assist in the overall sales process. Work with VP to prepare - on annual basis - reports to be utilized in budgeting process.
* Other duties as assigned.
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Requirements:
Education:
* Associates degree or an equivalent combination of education, training and/or experience.
Experience:
* At least three (3) years of experience with digital and traditional advertising - managing order entry, tracking creative and project management experience. Experience can be with publisher, client organization, ad agency
* Working knowledge of NetSuite and Marketo a plus.
* Strong Microsoft Office skills (Word, Outlook, Excel, PowerPoint) as well as the ability to develop analytical reporting
Knowledge, Skills & Abilities
* Strict attention to detail and the ability to meet established deadlines.
* Motivated self-starter and quick learner.
* Ability to work collaboratively with clients and internal stakeholders to provide insights, create campaigns and deliver on pre-established deadlines.
* Excellent communication skills both with external clients as well as internal stakeholders.
* Strong ability to communicate end-to-end planning process and share that knowledge with the larger team.
* Possess strong interpersonal and organizational skills, ability to multi-task and handle projects independently, as well as part of a team.
Certifications
* IAB Certification Preferred.
Physical Requirements
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $60,000 to $70,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives
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Senior Security Engineer
Charlottesville, VA job
CFA Institute is seeking a hands-on Senior Security Engineer to design, build, and harden the systems that protect our global enterprise. In this role, you'll partner with Site Reliability Engineering, IT, and business teams to embed security into our platforms and products-improving detection, prevention, and response while ensuring compliance with industry standards. This position sits within Strategic Operations (reporting to the Senior Director, Global Support Services and aligned to the CISO organization) and may be based in approved U.S. jurisdictions with flexible work arrangements.
Please note: CFA Institute will not provide work authorization or visa sponsorship for this position (including student or temporary worker visas).
What You'll Do
Engineer & Architect Defenses: Design, implement, and maintain secure infrastructure, applications, and services; automate controls to strengthen detection, prevention, and response.
Advance Cyber Hygiene: Lead system hardening, identity management, and patch governance; build guardrails with SRE across CI/CD pipelines, cloud platforms, and enterprise systems; ensure adherence to internal policies and external frameworks.
Respond & Evolve: Support proactive monitoring, logging, and threat detection; participate in incident response, root-cause analysis, forensics, and corrective actions; evaluate and implement emerging technologies to boost threat intelligence and detection capabilities.
Advise & Enable: Serve as a trusted SME to cross-functional partners; guide secure design during tech adoption and transformation; contribute to training and awareness that fosters a culture of resilience.
What You'll BringMinimum Qualifications
Bachelor's degree in Computer Science, Information Security, or related field (or equivalent combination of education and experience).
5-7+ years in security engineering, infrastructure security, or related roles.
Depth in at least two areas such as cloud security (AWS/Azure/GCP), application security, network security, endpoint protection, or identity and access management.
Hands-on experience with SIEM, IDS/IPS, vulnerability management, and security automation tools.
Scripting proficiency (Python, PowerShell, Bash, etc.).
Working knowledge of NIST, ISO 27001, CIS Benchmarks, and OWASP.
Preferred Qualifications
Professional certifications such as CISSP, OSCP, GIAC, or CCSP.
Why Join Us?
Impact that matters: Your engineering decisions directly protect the integrity of our systems and the trust of a global community.
Collaborative culture: Work closely with SRE, IT, and product partners to embed security at every layer-while mentoring others and elevating cyber hygiene across the enterprise.
Growth mindset: Bring curiosity and courage to experiment, learn, and continuously improve in a supportive environment aligned to our leadership capabilities of being strategic, authentic, accountable, agile, and growth-oriented.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range: $135,000 - $155,000
Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits.
All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals.
#LI-ML1
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like:
Comprehensive health coverage for you and your family
Generous leave and time off
Competitive retirement plans
Flexible work options
Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
Our application is not compatible with Internet Explorer (IE). We recommend using Chrome.
Auto-ApplyLead, Journey Strategist Prospect Funnel
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: summary,job description,work environment,marketing,teamwork,leadership,quality assurance,analysis,education,experience,certification,knowledge,skills,physical requirements
Salary
$100,000 to $115,000 per year
Overview:
The Lead, Journey Strategist Prospect Funnel oversees the build, execution, and optimization of multi-channel marketing journeys within the Adobe Engine, ensuring that every automation and campaign reflects SHRM's lifecycle strategy and brand standards.
Reporting to the Manager, Growth Journeys, this role serves as the lead builder, QA owner, and workflow coordinator for campaign deployment within Adobe Journey Optimizer (AJO). The Lead works cross-functionally to transform creative and audience strategy into deployable, data-driven journeys that deliver personalized and compliant member, customer, and client experiences.
This position collaborates closely with Marketing Operations, Business Intelligence (BI), Performance Marketing, and Digital Experience to ensure every campaign deployment is accurate, timely, and insight informed. The Lead mentors and guides the Senior Specialists, Growth Journeys in campaign execution, maintaining high standards of performance, precision, and collaboration across the team.
Work Environment
Hybrid Schedule (3 Days In-Office / 2 Days Remote):
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
Travel: Occasional 0-10%
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Responsibilities:
* Oversee the end-to-end build, testing, and deployment of marketing journeys and campaigns in Adobe Journey Optimizer (AJO), ensuring flawless execution and audience alignment.
* Translate journey and campaign requirements from strategy briefs into executable workflows, including triggers, segmentation, suppression, and personalization logic.
* Collaborate with the Manager, Growth Journeys, and Marketing Operations to ensure data connections, consent settings, and audience configurations function as intended.
* Partner with BI and Analytics teams to ensure data definitions, audience attributes, and tracking align with measurement frameworks.
* Coordinate campaign production timelines, workload assignments, and prioritization across multiple business lines to ensure deadlines are met.
* Lead QA and pre-deployment review processes, testing logic, data mapping, and rendering across channels to ensure error-free execution.
* Develop and maintain reusable templates, snippets, and automation modules that standardize execution and accelerate build times.
* Serve as the primary AJO subject matter expert for campaign setup, testing, and troubleshooting.
* Provide direction and technical guidance to Senior Specialists, ensuring accuracy, consistency, and adherence to compliance and governance standards.
* Collaborate with Digital Experience and Creative teams to ensure design assets and copy are optimized for automation, accessibility, and engagement.
* Support campaign optimization by analyzing delivery metrics, engagement trends, and performance reports to identify improvement opportunities.
* Partner with Marketing Operations to maintain naming conventions, data cleanliness, and platform hygiene across all deployments.
* Document build processes, workflow diagrams, and testing outcomes to maintain transparency and operational continuity.
* Assist with new capability testing, such as dynamic content, predictive segmentation, and AI-assisted personalization in Adobe Journey Optimizer.
* Train and onboard new team members and cross-functional partners in campaign operations best practices.
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Requirements:
Education
* Bachelor's degree in marketing, Communications, or a related field, or equivalent experience.
Experience
* Five (5) or more years of experience in marketing automation or campaign deployment across B2B and/or B2C audiences.
* Hands-on experience with Adobe Journey Optimizer, Marketo, or a comparable enterprise marketing automation platform.
* Proven track record building and executing data-driven campaigns with complex segmentation, triggers, and personalization.
* Experience collaborating with cross-functional partners in Creative, BI, Operations, and Analytics teams.
* Familiarity with HTML/CSS for email builds, QA, and troubleshooting preferred.
Certifications
* Adobe Journey Optimizer certification or comparable marketing automation certification preferred.
Knowledge, Skills & Abilities
* Strong technical proficiency in Adobe Journey Optimizer or similar automation platforms.
* Understanding of marketing data flows, segmentation logic, and CRM integrations.
* Expertise in email build, testing, and deployment best practices, including deliverability, accessibility, and compliance.
* Ability to translate journey maps, campaign briefs, and audience requirements into functional automation workflows.
* Highly detail-oriented, with strong commitment to quality assurance and accuracy under tight deadlines.
* Familiarity with AI and dynamic content capabilities to enhance personalization and engagement.
* Strong collaboration skills, with the ability to partner effectively with BI, Marketing Operations, and Performance Marketing.
* Excellent organizational and prioritization skills, balancing multiple campaigns across audiences and channels.
* Strong written and verbal communication skills; able to convey technical details clearly to non-technical partners.
* Problem-solving mindset with an ability to troubleshoot technical or data issues efficiently.
* Commitment to continuous learning, process documentation, and operational excellence.
Physical Requirements
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $100,000 to $115,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.
Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 580 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
Senior Director, Security Operations Center
Charlottesville, VA job
CFA Institute is seeking a hands-on, outcomes-driven Senior Director to lead our global Security Operations Center (SOC). In this role, you will set the strategic vision for detection and response, build and mentor a high-performing global team, and ensure resilient, real-time defense of our systems, data, and infrastructure. If you thrive on leading from the front-rolling up your sleeves to solve complex incidents while coaching others to excellence-this is your opportunity to make a global impact at scale.
Please note: CFA Institute does not provide work authorization or visa sponsorship for this position (including student or temporary worker visas).
What You'll Do
Set the SOC strategy: Define and execute a multi-year roadmap aligned to business goals; measure and report outcomes.
Lead a global team: Manage, mentor, and grow security analysts, engineers, and incident responders to deliver 24x7 capabilities.
Own detection & response: Oversee continuous monitoring of networks, systems, and applications; triage, contain, eradicate, and recover from threats in real time.
Mature incident readiness: Develop, maintain, and drill IR plans, playbooks, and runbooks; coordinate cross-functional war rooms.
Elevate resilience: Drive threat hunting, digital forensics, and post-incident reviews to strengthen controls and reduce MTTD/MTTR.
Assure compliance & risk management: Align practices to global regulations and frameworks; partner with stakeholders to assess risk and implement mitigations.
Continuously improve: Lead vulnerability assessments and pen tests; track remediation to closure.
Innovate the stack: Evaluate and adopt modern tooling, automation, and intelligence sources (e.g., MITRE ATT&CK-mapped detections) to stay ahead of adversaries.
Executive communication: Translate technical risk into business terms and present clear updates to senior leadership and the board as needed.
What You'll BringMinimum Qualifications
Bachelor's degree in cybersecurity, computer science, information technology, or related field.
10-15+ years in cybersecurity operations with 5+ years leading SOC/IR teams.
Proven expertise in SOC management, incident response, digital forensics, and enterprise monitoring.
Demonstrated command of security frameworks and methodologies (e.g., NIST, MITRE ATT&CK).
Excellent judgment under pressure with strong analytical, problem-solving, and decision-making skills.
Inclusive people leader: coaches, mentors, and builds high-performing, diverse teams across time zones.
Exceptional communication skills for both technical and non-technical audiences.
Willingness to operate as a hands-on leader.
Preferred Qualifications
Professional certifications such as CISSP, CISM, CEH, or equivalent.
Experience orchestrating complex, cross-functional incident responses and executive-level briefings.
Background establishing SOC metrics, SLAs/SLOs, and reporting aligned to business risk.
Track record implementing automation, threat intelligence fusion, and continuous improvement programs.
Why Join Us?
Global mission & impact: Protect the integrity of a premier global organization that sets the standard for the investment profession.
Build at scale: Lead and modernize a global SOC with executive sponsorship and the autonomy to innovate.
People-first culture: Join a values-driven, learning-oriented organization that invests in your growth.
Competitive rewards: Strong compensation, annual incentives eligibility, 12% employer retirement contribution, and comprehensive medical benefits.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range: $190,000 - $230,000
Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits.
All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals.
#LI-ML1
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like:
Comprehensive health coverage for you and your family
Generous leave and time off
Competitive retirement plans
Flexible work options
Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
Our application is not compatible with Internet Explorer (IE). We recommend using Chrome.
Auto-ApplyLead, Journey Strategist Member Lifecycle
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: summary,job description,work environment,teamwork,document,develop,marketing,quality assurance,leadership,assist,knowledge,experience,proficiency,education,skills,physical requirements
Salary
$100,000 to $115,000 per year
Overview:
The Lead, Journey Strategist Member Lifecycle oversees the build, execution, and optimization of multi-channel marketing journeys within the Adobe Engine, ensuring that every automation and campaign reflects SHRM's lifecycle strategy and brand standards.
Reporting to the Manager, Growth Journeys, this role serves as the lead builder, QA owner, and workflow coordinator for campaign deployment within Adobe Journey Optimizer (AJO). The Lead works cross-functionally to transform creative and audience strategy into deployable, data-driven journeys that deliver personalized and compliant member, customer, and client experiences.
This position collaborates closely with Marketing Operations, Business Intelligence (BI), Performance Marketing, and Digital Experience to ensure every campaign deployment is accurate, timely, and insight informed. The Lead mentors and guides the Senior Specialists, Growth Journeys in campaign execution, maintaining high standards of performance, precision, and collaboration across the team.
Work Environment:
Hybrid Schedule (3 Days In-Office / 2 Days Remote):
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
Travel: Occasional 0-10%.
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Responsibilities:
* Oversee the end-to-end build, testing, and deployment of marketing journeys and campaigns in Adobe Journey Optimizer (AJO), ensuring flawless execution and audience alignment.
* Translate journey and campaign requirements from strategy briefs into executable workflows, including triggers, segmentation, suppression, and personalization logic.
* Collaborate with the Manager, Growth Journeys, and Marketing Operations to ensure data connections, consent settings, and audience configurations function as intended.
* Partner with BI and Analytics teams to ensure data definitions, audience attributes, and tracking align with measurement frameworks.
* Coordinate campaign production timelines, workload assignments, and prioritization across multiple business lines to ensure deadlines are met.
* Lead QA and pre-deployment review processes, testing logic, data mapping, and rendering across channels to ensure error-free execution.
* Develop and maintain reusable templates, snippets, and automation modules that standardize execution and accelerate build times.
* Serve as the primary AJO subject matter expert for campaign setup, testing, and troubleshooting.
* Provide direction and technical guidance to Senior Specialists, ensuring accuracy, consistency, and adherence to compliance and governance standards.
* Collaborate with Digital Experience and Creative teams to ensure design assets and copy are optimized for automation, accessibility, and engagement.
* Support campaign optimization by analyzing delivery metrics, engagement trends, and performance reports to identify improvement opportunities.
* Partner with Marketing Operations to maintain naming conventions, data cleanliness, and platform hygiene across all deployments.
* Document build processes, workflow diagrams, and testing outcomes to maintain transparency and operational continuity.
* Assist with new capability testing, such as dynamic content, predictive segmentation, and AI-assisted personalization in Adobe Journey Optimizer.
* Train and onboard new team members and cross-functional partners in campaign operations best practices.
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Requirements:
Education:
* Bachelor's degree in marketing, Communications, or a related field, or equivalent experience.
Experience:
* Five (5) or more years of experience in marketing automation or campaign deployment across B2B and/or B2C audiences.
* Hands-on experience with Adobe Journey Optimizer, Marketo, or a comparable enterprise marketing automation platform.
* Proven track record building and executing data-driven campaigns with complex segmentation, triggers, and personalization.
* Experience collaborating with cross-functional partners in Creative, BI, Operations, and Analytics teams.
* Familiarity with HTML/CSS for email builds, QA, and troubleshooting preferred.
Certifications:
* Adobe Journey Optimizer certification or comparable marketing automation certification preferred.
Knowledge, Skills & Abilities:
* Strong technical proficiency in Adobe Journey Optimizer or similar automation platforms.
* Understanding of marketing data flows, segmentation logic, and CRM integrations.
* Expertise in email build, testing, and deployment best practices, including deliverability, accessibility, and compliance.
* Ability to translate journey maps, campaign briefs, and audience requirements into functional automation workflows.
* Highly detail-oriented, with strong commitment to quality assurance and accuracy under tight deadlines.
* Familiarity with AI and dynamic content capabilities to enhance personalization and engagement.
* Strong collaboration skills, with the ability to partner effectively with BI, Marketing Operations, and Performance Marketing.
* Excellent organizational and prioritization skills, balancing multiple campaigns across audiences and channels.
* Strong written and verbal communication skills; able to convey technical details clearly to non-technical partners.
* Problem-solving mindset with an ability to troubleshoot technical or data issues efficiently.
* Commitment to continuous learning, process documentation, and operational excellence.
Physical Requirements:
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $100,000 to $115,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 387 Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
Senior Specialist, Campaign Deployment
SHRM job in Alexandria, VA or remote
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: summary,job description,work environment,technical,teamwork,quality assurance,marketing,leadership,document,knowledge,experience,education,skills,physical requirements
Salary
$85,000 to $95,000 per year
Overview:
The Senior Specialist, Campaign Deployment is responsible for the hands-on build, testing, and deployment of SHRM's automated marketing journeys and campaigns within the Adobe Engine.
Reporting to the Lead, Journey & Campaign Development, this role executes audience-centric programs in Adobe Journey Optimizer (AJO) that deliver personalized, compliant, and measurable engagement across SHRM's B2B and B2C audiences. The Senior Specialist ensures campaigns are built with precision and consistency-translating strategic briefs and audience logic into technically sound, high-performing executions.
This position partners closely with Marketing Operations, Business Intelligence (BI), Performance Marketing, and Digital Experience teams to ensure all campaign and journey builds align with data flows, automation rules, and brand standards.
Work Environment:
Hybrid Schedule (3 Days In-Office / 2 Days Remote):
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
OR
Fully Remote:
Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m.
Travel: Occasional 0-10%.
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Responsibilities:
* Build, test, and deploy automated journeys and multi-channel campaigns within Adobe Journey Optimizer (AJO), ensuring each activation meets design specifications, audience logic, and compliance standards.
* Partner with the Lead, Journey & Campaign Development, and Marketing Operations to ensure correct data sources, schema connections, and attribute mappings are used for targeting and reporting.
* Conduct detailed QA and troubleshooting across audience lists, logic paths, and rendering tests to ensure flawless execution and deliverability.
* Collaborate with BI and Analytics teams to validate data accuracy, tagging, and tracking before and after campaign deployment.
* Coordinate with Creative and Content teams to implement copy, design, and assets optimized for automation and dynamic personalization.
* Leverage AJO's dynamic content and decisioning capabilities to tailor experiences based on behavioral signals and audience engagement patterns.
* Ensure compliance with privacy and communication regulations (GDPR, CAN-SPAM, CCPA), adhering to consent and frequency management best practices.
* Document build processes, logic decisions, and testing results in alignment with Adobe Engine governance standards.
* Support campaign performance reporting by pulling key metrics and delivery data, highlighting trends and opportunities for improvement.
* Participate in post-launch reviews with the Lead and Manager, Growth Journeys, identifying lessons learned and optimization opportunities.
* Contribute to building reusable templates, snippets, and workflow libraries that improve efficiency and ensure consistency across campaigns.
* Partner with Performance Marketing and Demand Generation teams to integrate nurture and acquisition programs into the broader lifecycle ecosystem.
* Stay current on Adobe platform enhancements, automation trends, and email marketing best practices to continuously improve execution quality.
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Requirements:
Education:
* Bachelor's degree in marketing, Communications, or related field, or equivalent experience.
Experience:
* Three (3) or more years of experience in marketing automation or digital campaign deployment, preferably within an enterprise platform (Adobe Journey Optimizer, Marketo, Salesforce Marketing Cloud, or similar).
* Proven success building and testing campaigns with complex segmentation, dynamic content, and personalization logic.
* Experience collaborating with Marketing Operations, BI, and Creative teams to execute data-driven campaigns.
* Working knowledge of HTML/CSS for email build and troubleshooting preferred.
Certifications:
* Adobe Journey Optimizer certification or other Adobe Experience Cloud credential preferred.
Knowledge, Skills & Abilities:
* Hands-on proficiency in Adobe Journey Optimizer or equivalent marketing automation platforms.
* Solid understanding of audience segmentation, campaign logic, and personalization workflows.
* Detail-oriented mindset with a strong commitment to accuracy, compliance, and QA.
* Familiarity with data mapping, tagging, and analytics validation processes.
* Experience managing creative assets and dynamic content blocks within automation platforms.
* Basic understanding of AI and predictive decisioning features in marketing tools.
* Strong collaboration skills and ability to work cross-functionally with data, creative, and strategy partners.
* Exceptional organizational skills with the ability to manage multiple campaign builds simultaneously.
* Effective communicator who can translate technical details into clear, actionable updates.
* Continuous learner eager to explore new automation capabilities and marketing technologies.
Physical Requirements:
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $85,000 to $95,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
Multimedia Specialist, Generative Video
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: summary,job description,work environment,creative & production leadership,collaboration & coaching,quality & performance,procedure,technical,education & experience,skills,physical requirements
Salary
$70,000 to $82,000 per year
Overview:
The Generative Multimedia video creator & producer is the AI-enabled visual storyteller at the heart of the Content Marketing Team - responsible for concepting, producing, and editing compelling video content that brings brand stories, events, and research insights to life.
This role merges creative production with AI-powered innovation: developing smart, scalable workflows that accelerate editing, repurposing, and quality control. You'll lead by example in both creation and systems-building - setting new standards for how human creativity and generative AI tools work together to tell powerful stories.
Traditional video and audio editing experience using the Adobe Creative Suite is also required. Familiarity with, and a high comfort level in operating different camera types and audio equipment is a necessity for this position.
Work Environment:
Hybrid Schedule (3 Days In-Office / 2 Days Remote):
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
Travel: Occasional 0-10%.
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Responsibilities:
Creative & Production Leadership
* Shoot and edit short- and long-form video content for activations, events, and social channels.
* Collaborate with producers, designers, and modular content creators to align visuals with the brand narrative and campaign goals.
* Capture footage on-site (events, interviews, field shoots) and manage remote video creation workflows.
* Maintain a consistent brand aesthetic across all motion content, ensuring storytelling excellence.
* Travel to events up to 10%.
AI-Enhanced Workflow & Automation
* Evaluate, adopt, and operationalize generative AI tools (e.g., Descript, Adobe Firefly, CapCut, Canva) for video editing, captioning, voice-over, and short-form content generation.
* Create Standard Operating Procedures (SOPs) that document how AI tools are integrated into the creative workflow - from raw footage to final cut.
* Develop and enforce Service Level Agreements (SLAs) for content turnaround, ensuring efficiency, consistency, and brand quality across creators and contractors. Specifically, how to add approved branding to videos created by Pillar 3 Content Creators.
* Continuously test new technologies to improve editing speed, visual polish, and multi-channel optimization.
Collaboration & Coaching
* Partner closely with the Producers pillar to scope, prioritize, and schedule projects.
* Work with the Modular Content Creators to supply optimized video clips and assets for social, newsletters, and digital campaigns.
* Train and mentor other creators on AI-assisted editing workflows and version control.
* Work alongside freelance editors and AI-enabled production partners.
Quality & Performance
* Own quality control for video deliverables - including framing, sound, lighting, captions, and pacing.
* Develop and maintain a video content playbook outlining standards, tools, templates, and platform specifications.
* Track performance of published videos and identify learnings to refine creative direction.
* Ensure all content complies with brand guidelines, accessibility standards, and copyright policies.
* Other relevant duties as assigned.
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Requirements:
EDUCATION:
* Bachelor's degree in marketing, Communications, or a related field, or equivalent experience.
EXPERIENCE:
* 3-6+ years in video production, digital storytelling, or multimedia content creation.
* Demonstrated experience using AI-powered video tools and editing software (Adobe Premiere Pro, After Effects, CapCut, Sora, Descript, Adobe Creative Suite, Firefly, etc.). Published samples of such videos will be required during the interview process.
* Strong technical skills in post-production.
* Proven ability to manage multiple projects, from concept to final cut, in a fast-paced environment with multiple competing deadlines and stakeholders.
* Exceptional attention to detail and creative instincts for pacing, tone, and visual narrative across 8 audiences.
* Experience building or maintaining SOPs, templates, and style systems for creative workflows.
* Collaborative, tech-savvy, and energized by experimentation and change.
Physical Requirements:
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $70,000 to $82,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Entity of type com.vizirecruiter.common.domain.model.Label with id: 3102 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
Summer 2026 General Internship Application
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: job description,work environment,human resources,government & media affairs,product development,marketing,thought leadership,business intelligence,accounting & finance,experience,skills,physical requirements
Hourly
$20.00 per hour / Graduate - $23.00 per hour
Overview:
SHRM's paid, cohort-based summer internship program enables students to participate in valuable real-world work experience through various tailored assignments within their areas of interest and fields of study. Students will develop and demonstrate their skills and abilities by contributing to meaningful and purposeful projects and tasks. Additionally, SHRM interns participate in professional development programs and activities to prepare for a future career in their desired field.
General Information:
* Pay: Undergraduate - $20.00 per hour / Graduate - $23.00 per hour
* Internship Length: 10 Weeks / June 2, 2026 - August 6, 2026
Work Environment:
* SHRM does operate under a hybrid work schedule and will require you to be in SHRM's headquarters in Alexandria, VA on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays will be working remotely.
* Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.
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Responsibilities:
* Human Resources intern will provide support in and be exposed to a variety of HR functions including, but not limited to talent acquisition, talent management, employee relations and engagement, inclusion, job evaluation, compensation management, benefits administration, investigations, workplace policy development, organizational learning, and talent development.
* Government & Media Affairs intern will work on special projects as needed within the Offices of the CEO, Chief of Staff, and Media Affairs team.
* Product Development intern will assist in developing and delivering ongoing learning experiences through conference events, instructor-led programs, and an eLearning library. In addition to these premier resources that offer HR professionals a continued opportunity for growth, the intern could also conduct research and analyze data to gain knowledge of global market segments.
* Marketing intern will assist in the day-to-day tasks related to membership, advertising, social media, content-based marketing plans, digital promotions, B2C Marketing, and projects aimed at increasing the exposure of the SHRM brand. The intern will also facilitate creative design requests, in-print and digital advertising, email campaigns, and website monitoring.
* Thought Leadership intern will support research and thought leadership projects by programming surveys, analyzing data, conducting literature reviews, and synthesizing market and competitive intelligence for internal use. They will also help manage project schedules, collaborate on study design, and ensure deliverables are completed accurately and on time.
* Business Intelligence intern will support business intelligence projects by collecting, cleaning, and organizing data, while helping build and maintain data models and predictive analytics used for forecasting. They will also contribute to visualization development, participate in analytics discussions, and document key processes to ensure clarity and consistency across BI initiatives.
* Accounting & Finance intern will support accounting and finance projects by tracking budgets, organizing financial materials, managing timelines, and ensuring deliverables remain on schedule. They will also assist with content development, process creation, and division-specific tasks to keep all project materials aligned with company standards and smoothly executed.
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Requirements:
* 0-3 years of relevant work experience.
* Strong communication and analytical skills.
* High levels of commitment and initiative.
* Ability to successfully work in a team.
* Ability and willingness to follow directions.
* Professional demeanor.
* Ability to maintain confidentiality and exercise good judgment.
* Proficiency in Microsoft Office and other commonly used communication and collaboration platforms.
* Ability to exercise tact and maintain highly confidential and sensitive information.
* Demonstrate analytical and critical thinking skills.
Physical Requirements:
* Must be able to perform essential duties satisfactorily with reasonable accommodations.
* Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribe, view a computer terminal; extensive reading.
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Lead Designer, Content Creative Team
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: summary,job description,work environment,teamwork,design,technical,quality assurance,develop,review,experience,skills,physical requirements
Salary
$100,000 to $115,000 per year
Overview:
The multimodal Creative Designer is the creative force behind how our brand looks, feels, and moves across every format - digital, social, video, event, and emerging platforms. This role blends visual design, motion design, and experience thinking to bring data, insights, and ideas to life through dynamic, audience-first storytelling.
A master of cross-medium creativity, the Designer doesn't just design assets - they design experiences. From static to motion, from human to AI-generated, this role ensures that every visual expression of the brand is cohesive, compelling, and innovative.
Work Environment:
Hybrid Schedule (3 Days In-Office / 2 Days Remote):
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
Travel: Occasional 0-10%.
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Responsibilities:
Cross-Channel Visual Design:
* Concept, design and produce high-quality visual assets across digital, print and social channels, and provide creative assets and design direction for videos - ensuring consistent application of brand identity and tone.
* Create adaptable design templates that allow content to be modular and easily repurposed by the broader marketing team.
* Collaborate with producers, video creators, and modular content teams to translate research and data insights into visual storytelling.
* Develop graphics, infographics, and presentation visuals that simplify complex ideas for executive, HR, and public audiences.
Motion, Interactive, and Emerging Media:
* Design short-form motion graphics, animated explainers, and social motion templates optimized for engagement.
* Collaborate with the Video Creator & Producer to integrate animated overlays, transitions, and typographic motion for video storytelling.
* Experiment with multimodal design formats - AR, generative visuals, interactive presentations, and AI-generated imagery - to elevate content experience.
* Prototype and test new visual formats for emerging platforms (YouTube Shorts, LinkedIn carousels, Maglr or other digital publication formats, interactive PDFs, immersive event screens).
AI, Brand & Experience Leadership:
* Integrate generative AI tools (e.g., iStock, Shutterstock, Midjourney, DALL·E, Firefly, Runway, Leonardo.ai) into design workflows for ideation, mood boards, and asset generation.
* Maintain and evolve the visual identity to ensure it reflects brand evolution and campaign needs.
* Ensure accessibility, inclusivity, and clarity in all visual design work.
* Review branding suggestions and provide feedback, as presented by SHRM Agency of Record and other vendors.
* Collaborate cross-functionally with the Modular Content and Producer pillars to maintain consistency across every content touchpoint.
* Build creative templates, toolkits, and modular assets for the broader content and communications teams to use.
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Requirements:
* 5-7+ years of professional design experience across digital, motion, and brand storytelling.
* Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator, After Effects), Figma, and generative design tools (Firefly, Google, iStock, Shutterstock, Midjourney, Runway, etc.).
* Portfolio demonstrating cross-format design - static, motion, data visualization, and experiential work.
* Strong conceptual thinker with the ability to turn abstract ideas into tangible visuals that inspire and inform.
* Understanding of accessibility standards, responsive design, and digital platform specs.
* Experience collaborating in cross-functional, fast-paced marketing environments.
* Curiosity and technical fluency to continuously explore emerging creative technologies.
Physical Requirements:
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $100,000 to $115,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
VP, Quality Engineering
Charlottesville, VA job
The VP, Quality Engineering (QE) is accountable for transforming and institutionalizing Quality Engineering across the entire Technology organization. You will oversee the development, execution, and continuous evolution of enterprise-wide QE strategy, frameworks, governance, and operating models.
The VP, QE ensures the function delivers measurable quality outcomes, operational excellence, and strategic impact for CFA Institute's global technology portfolio. This role carries enterprise-level responsibility to rebuild the QE function (presently largely outsourced), establish scalable internal capabilities, and embed modern QE practices into all stages of the software development lifecycle.
This position may be based in eligible jurisdictions in the United States and reports to the Head Application Development. It is eligible for flexible working arrangements including remote/hybrid
What You'll Do
Architect and execute a multi-year transformation roadmap to rebuild the internal Quality Engineering capability, reducing reliance on outsourced testing and establishing a modern, scalable QE organization.
Create and institutionalize an enterprise QE strategy, governance framework, and operating model aligned with organizational policy, business priorities, and technology strategy.
Lead best-practice adoption in automation engineering, quality management, continuous testing, shift-left/shift-right practices, and quality observability.
Work closely with Engineering, Product Management, Architecture, Security, and Operations to embed QE practices across all functional areas and delivery models (Agile, SAFe, hybrid).
Shape policies, principles, and quality standards that impact enterprise-wide technology delivery, ensuring alignment with risk, compliance, and organizational objectives.
Interpret organizational policies into tailored QE procedures, practices, and measurable performance criteria.
Build a strong internal QE talent pipeline through workforce planning, role design, coaching, and professional development.
Ensure effective planning and execution of QE operational plans across portfolios, programs, and large-scale initiatives. Oversee departmental budgeting, forecasting, and resource planning, ensuring alignment with portfolio demand and organizational priorities.
Monitor organizational QE performance, including maturity, automation coverage, efficiency, and quality outcomes; report insights and risks to senior management. Establish and maintain enterprise dashboards, metrics, benchmarks, and KPIs (e.g., defect density, cycle time, coverage levels, operational impacts).
Evaluate and select modern testing and automation technologies, platforms, and toolchains to support continuous integration and delivery ecosystems. Drive adoption of AI-assisted testing, model-based testing, and emerging technologies.
Define technical standards and architectures for automation frameworks, test data management, and quality tooling.
Manage strategic vendor relationships and optimize the mix of internal and external resources.
What We're Looking For
Bachelor's degree in computer science or related discipline
Minimum of 10 years of experience in Information Technology with at least five years of demonstrated experience in leading testing and QE teams.
Deep expertise with industry automated testing tools.
Experience in developing testing strategy, plans and test cases. Experience with end to end (E2E) testing, systems and integrated testing.
Experience working in and across both agile and waterfall Software Development Life Cycles (SDLC) including SCRUM, and Scaled Agile Framework (SAFe)
Strong knowledge and experience with build management tools, software configuration management systems and/or source code version control systems, technical architectures, and testing software and automation
Ability to create new and unique ideas and an entrepreneurial spirit a plus
Experience in project management, with skills necessary to interpret what is needed for the success of a project and to create appropriate schedules for timely delivery
Very high level of organizational and time management skills, including flexibility in competently juggling competing priorities and changing expectations
Must demonstrate outstanding judgment and mature business skills with the ability to establish a strong rapport with senior management
Willingness to ask questions rather than just follow directions is required.
Must demonstrate good judgment and mature business skills
Strong cross-functional partnership skills and ability to assess and evaluate priorities, including information gathered from multiple sources.
Fluency in English required, global cultural orientation and working experience preferred.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position: Expected salary range: $175,000 - $250,000 per year. All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a 401(k) or pension plan, and a comprehensive medical benefits package.
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like:
Comprehensive health coverage for you and your family
Generous leave and time off
Competitive retirement plans
Flexible work options
Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
Our application is not compatible with Internet Explorer (IE). We recommend using Chrome.
Auto-ApplySenior Specialist, Marketing Performance & Insights
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: summary,job description,work environment,strategy,review,performance,knowledge,education & experience,skills
Salary
$80,000 to $100,000 per year
Overview:
The Senior Specialist, Marketing Performance & Insights helps SHRM understand what's driving results across our marketing efforts and where we can make improvements. This role brings clarity to how campaigns, channels, and audiences are performing, ensuring teams have the information they need to make confident decisions.
Working closely with SHRM's Business Intelligence team-and collaborating daily with Growth, Martech, Content, and Channel owners-the Senior Specialist turns performance trends into simple, actionable insights that strengthen acquisition, engagement, and retention. The focus is on clarity, partnership, and supporting data-informed marketing strategies without heavy technical jargon.
Work Environment:
Hybrid Position (3 Days In-Office, 2 Days Remote):
* This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00AM - 9:00AM and concluding between 5:00PM - 6:00PM.
Travel: 0 - 10%.
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Responsibilities:
* Develop and maintain clear, easy-to-understand marketing performance summaries that highlight key trends.
* Track results across the full marketing journey-from first touch through conversion and renewal-to identify opportunities to refine strategy and execution.
* Partner with channel and campaign teams to review performance, understand what's working, and recommend practical improvements.
* Collaborate closely with the Business Intelligence team to align metrics, share learnings, and ensure consistent visibility across the organization.
* Support quarterly business reviews and executive updates through summaries, visuals, and storytelling that connect marketing activity to outcomes.
* Work with Martech and Automation teams to ensure tools, tracking, and processes support accurate reporting and meaningful insights.
* Provide proactive recommendations to strengthen segmentation, testing, creative optimization, and audience journeys.
* Help define, refine, and maintain KPIs, benchmarks, and scorecards that guide SHRM's marketing investment and strategic priorities.
* Stay aware of evolving measurement approaches and bring forward new ways to make performance more transparent and actionable.
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Requirements:
Education & Experience Requirements
* Bachelor's degree in Marketing, Communications, Business, or a related field.
* 4-6 years of experience in marketing performance, insights, reporting, or campaign analysis.
* Experience using marketing or reporting platforms (e.g., Adobe Analytics/CJA, Power BI, Tableau) to support decision-making.
* Demonstrated ability to turn performance trends into clear insights and practical recommendations that influence marketing strategy.
Knowledge, Skills & Abilities
* Strong understanding of marketing funnels, channel performance, and campaign evaluation.
* Ability to simplify complex information and communicate clearly with both technical and non-technical audiences.
* Excellent storytelling skills-able to turn trends into meaning, not jargon.
* Highly collaborative approach and ability to work cross-functionally across multiple teams and priorities.
* Strong attention to detail, reliability, and commitment to accuracy.
* Familiarity with tools such as AJO, AEM, Marketo, and other marketing platforms preferred.
The hiring range for this position is $80,000 to $100,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 3102 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143
Specialist, Accessibility & Accommodations
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: position summary,work environment,quality assurance,management,teamwork,compliance,education,experience,knowledge,skills,physical requirements
Salary
$70,000 to $82,000 per year
Overview: The Specialist, Accessibility & Accommodations Compliance, plays a key role in creating a, compliant, inclusive, and equitable environment for SHRM members and external audiences where all individuals can engage and participate without barriers at SHRM in-person and virtual events. This position serves as the primary point of contact for accessibility and accommodation requests, ensuring timely and effective solutions while providing excellent customer service. The role tracks and audits requests to ensure compliance and continuous improvement.
Work Environment
Hybrid Position (3 Days In-Office, 2 Days Remote):
* This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00AM - 9:00AM and concluding between 5:00PM - 6:00PM.
Travel: 20 - 30%
Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 Entity of type com.vizirecruiter.common.domain.model.Label with id: 63
Responsibilities:
* Respond to, track, monitor and audit accommodation requests to ensure compliance, identify trends and improve processes.
* Address accessibility concerns and inquiries, providing excellent customer service and resolving issues efficiently.
* Ensure all accessibility and accommodation requirements are compliant with federal contract obligations, serve as the primary point of contact to verify requirements are met, and provide appropriate documentation as needed.
* Maintain continuous, up-to-date knowledge of accessibility regulations and best practices.
* Coordinate accessibility measures for all external events virtual and in-person (e.g., conferences, webinars, seminars). Ensure all venues, materials, and activities meet or exceed accessibility standards.
* Collaborate with vendors and contractors to embed accessibility into all aspects of on-site event planning and execution.
* Manage the A&A Help Desk staff at applicable events responding to inquiries and fulfilling accommodation requests (ASL interpreters, CART, dietary requests, gender neutral restrooms, complimentary companion passes for unique situations, lactation rooms, wellness rooms, early entry for key sessions, accessible seating, etc.).
* Ensure delivery of webcasts and other virtual events meet accessibility and accommodations standards.
* Conduct pre-event accessibility audits and post-event assessments to identify and address gaps or opportunities for improvement.
* Maintain accurate records and reports to assess the effectiveness of accommodation and support data-driven decision-making.
* Stay informed on the latest accessibility regulations, trends, and technologies.
Entity of type com.vizirecruiter.common.domain.model.Label with id: 395 Entity of type com.vizirecruiter.common.domain.model.Label with id: 317 Entity of type com.vizirecruiter.common.domain.model.Label with id: 473 Entity of type com.vizirecruiter.common.domain.model.Label with id: 43
Requirements:
Education:
* Bachelor's degree in related fields such as Disability Studies, Human Resources, Event Management, Communication, or a related discipline (or equivalent combination of education and professional experience).
Experience:
* Minimum of 3-5 years of experience in accessibility services, accommodations coordination, or a related role.
* Experience managing accommodations for events, conferences or virtual programs is strongly preferred.
Knowledge, Skills & Abilities
* Knowledge of accessibility regulations and best practices, including the Americans with Disabilities Act (ADA), Section 508, and Web Content Accessibility Guidelines (WCAG).
* Strong communication and customer service skills, with the ability to interact professionally with individuals requesting accommodation and internal and external stakeholders.
* Attention to detail and organizational skills, with the ability to manage multiple requests and track accommodation processes effectively.
* Problem-solving and critical-thinking abilities, particularly in resolving accessibility-related challenges.
* Proficiency with accessibility tools and technology, including captioning services, assistive technologies, and virtual event accessibility solutions.
* Ability to collaborate and work cross-functionally, building strong relationships with internal teams and external vendors.
* Familiarity with event planning and logistics to ensure seamless accessibility accommodations for in-person and virtual events.
* Proficiency in MS Office products required. Familiarity with assistive technologies and tools such as screen readers, captioning software is highly desirable.
Certifications
* N/A
Physical Requirements
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $70,000 to $82,000 per year. This range is an estimate and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
Senior Specialist, Event Registration & Technology
SHRM job in Alexandria, VA or remote
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: position summary,position details,work environment,event registration,strategy,technology,analysis,management,teamwork,accessibility,accommodations,education,experience,skills,knowledge,physical requirements
Salary
$78,000 to $95,000 per year.
Overview: The Senior Specialist, Event Registration & Technology, is a key member of SHRM's Event Strategy and Experience team, responsible for the innovation, planning, and execution of SHRM's Annual Conference and specialty conference portfolio serving 1,000 to 26,000+ attendees. The Senior Specialist leads all aspects of event registration management for both in-person and virtual events, while also supporting event technology, accessibility, accommodations, and other logistics.
Driven by top-notch customer service, the Senior Specialist remains calm under pressure, thrives on auditing and analyzing data to project registration and revenue trends, and is tech-savvy with an interest in the latest event technologies. They ensure SHRM conferences set the gold standard in accessibility and accommodations. As a team player, they excel in a fast-paced environment, solve problems quickly, build relationships, and manage multiple projects and events simultaneously.
Work Environment
Hybrid Position (3 Days In-Office, 2 Days Remote):
* This position follows a hybrid work schedule, requiring in-office presence [three days per week] and remote work [two days per week]. Core work hours will be designated by the department. The office environment includes a standard workstation setup with collaborative spaces, while remote work requires a reliable high-speed internet connection and a suitable home workspace. Employees must maintain availability during standard business hours and adhere to company policies for both in-office and remote work.
Travel: 20 - 30%
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Responsibilities: Event Registration, Technology & Attendee Services Management
* Lead the end-to-end management of event registration & technology, including pre-event planning, onsite execution, space design and signage.
* Supports our event technology stack including projects such as integrating and testing virtual platforms, websites, and conference apps. Reviews projects for user experience (UX) and clarity. Must have strong interest in technology trends and solutions and previous experience project managing API integrations.
* Strategizes and collaborates with external vendors to deliver on event registration & technology including app delivery, attendee services materials (e.g. floorplans) and logistical needs.
* Participates in event registration & technology integrations and assists in project managing timelines and overall product delivery.
* Manages the creation of the event app and various assets, including timelines for creative tickets, maps, functionality, and app alerts.
* Creates, tests, and monitors policies, procedures and registration rates.
* Creates, tests, and monitors event products in NetSuite and other SaaS platforms.
* Audits and analyzes registration data and trends on a daily, weekly, monthly and as needed basis. Builds strong relationships with both internal and external stakeholders with vendors and across departments including Accounting, Customer Experience, IT, eCommerce, Business Intelligence, Enterprise and more.
* Leads and coordinates onsite attendee services team and security needs, as well as provide training and management.
* Manages, orders and assembles the onsite registration materials process from start to finish including badges, bags, lanyards, conference notebook and printed materials, SHRM and sponsor branded items.
* Collaborates with the Market Research team and across events teams to create post-event attendee surveys, analyze data and report out insights to larger events team.
* In collaboration with event programming, event engagement and partnerships team and Marketing teams, create attendee logistical email cadence including housing reminders, know before you go, event updates, app alerts, etc.
* Develops and provides reports to appropriate stakeholders for data analysis.
Accessibility & Accommodations (A&A)
* Collaborates and delivers on SHRM conference accessibility & accommodations based on an attendee's journey from start to finish.
* Manages scheduling services, logistics, staffing, and training for our A&A offerings which include but not limited to American Sign Language (ASL) and Communication Assisted Real-time Translation (CART) interpreters, other hard of hearing services, foreign language translation, mobility assistance such as scooters and wheelchairs, gender neutral restrooms, lactation and wellness rooms, reserved seating, and more.
* Through registration data collection of demographics, dietary requirements, allergies, and/or special needs, ensures all accessibility requests are met at SHRM events.
* Stays abreast of ADA policies and contributes to making SHRM conference accessibility & accommodation services are best in class.
Event Logistics
* Supports other areas of event experience delivery which may include floorplans, line management, food and beverage, transportation, freight management, budget management, and more. Performs other duties as assigned to support SHRM events.
Other Duties
* Represents SHRM guiding principles in all dealings with a specific emphasis on raising SHRM's profile within the business events industry. Other duties as assigned.
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Requirements: Education:
* Bachelor's degree in Business, Marketing Communications, Hospitality, Public Relations, or equivalent relevant work experience/training.
Experience:
* At least five to eight (5-8) years of progressively complex event registration experience in a similar work environment and role, preferably with medium to large brand(s) or organizations and conferences with 1,000 to 25,000+ attendees.
* Clear demonstration of successful project management with in-person, hybrid and virtual meetings and conferences.
Knowledge, Skills & Abilities
* Strong project management, customer service, collaboration, and time management skills.
* Consistent attention to detail, organization, and prioritization, with an ability to manage complex projects.
* Innovative, strategic, and forward thinking.
* Self-starter attitude, collaborative spirit, and ability to be flexible and move quickly in a fast-paced environment.
* Flexible and agile, can creatively problem solve under pressure.
* Strong ability to build relationships with both internal and external partners.
* Clear written and verbal communication skills.
* Good judgment skills and adherence to deadlines.
* Proficiency in CRMs or other registration and financial management SaaS platforms, specifically Netsuite, RainFocus, Confluence, Microsoft Excel, Word, PowerPoint, Outlook, and Slack.
Certifications
* N/A
Physical Requirements This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $78,000 to $95,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.
Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law. Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587
Manager of Growth Strategy & Architecture
SHRM job in Alexandria, VA
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Alexandria, VA
SHRM
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don't see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here. ***************************************
keywords: position summary,work environment,leadership,teamwork,analysis,marketing,artificial intelligence,compliance,education,experience,certification,physical requirements,knowledge,skills
Salary
$100,000 to $129,000 per year
Overview:
The Manager of Growth Strategy & Architecture leads the design, deployment, and continuous optimization of SHRM's automated lifecycle programs within the Adobe Engine, translating strategic audience insights into personalized, data-driven experiences that engage, convert, and retain SHRM's audiences.
Reporting to the Senior Director, Growth & Journey Strategy, this role serves as the operational lead for journey orchestration in Adobe Journey Optimizer (AJO), turning lifecycle vision into executable, measurable programs that strengthen acquisition, retention, and cross-sell performance.
The Manager works closely with the Manager of Marketing Operations to align automation workflows, data governance, and system capabilities, ensuring that journeys run efficiently, compliantly, and at scale. This position also collaborates with Business Intelligence (BI) to inform journey design with audience analytics, behavioral data, and performance insights that drive smarter decision-making.
In addition, the role partners with Performance Marketing, Digital Experience, and Product teams to ensure end-to-end orchestration across all marketing and member touchpoints
Work Environment
Hybrid Schedule (3 Days In-Office / 2 Days Remote):
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
Travel: Occasional 0-10%
Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 Entity of type com.vizirecruiter.common.domain.model.Label with id: 63
Responsibilities:
* Lead the planning, development, and optimization of automated journeys in Adobe Journey Optimizer (AJO), ensuring campaigns are audience-led, insight-driven, and aligned to business goals.
* Collaborate with the Senior Director to translate lifecycle strategies into actionable workflows, using segmentation, triggers, and behavioral data to deliver contextual, personalized engagement.
* Partner with the Manager of Marketing Operations to ensure automation workflows, integrations, and governance processes support accurate targeting and cross-platform consistency.
* Work with the BI team to leverage behavioral, transactional, and engagement data for audience segmentation, testing, and journey optimization.
* Collaborate with BI to validate data sources, analyze performance dashboards, and apply insights to refine journey strategy and targeting. ️
* Partner with Marketing Analytics & Optimization to define journey KPIs, build reporting frameworks, and evaluate performance across engagement, conversion, and retention metrics.
* Oversee daily execution of lifecycle campaigns, including setup, logic management, suppression rules, and troubleshooting across audiences and segments.
* Coordinate with Performance Marketing to connect demand generation campaigns with downstream nurture, onboarding, and retention programs.
* Partner with Digital Experience to align website, store, and on-site personalization strategies with AJO journeys, ensuring cohesive cross-channel experiences.
* Collaborate with Product, Sales, and Customer Success to ensure lifecycle programs support member engagement, renewals, and upsell opportunities.
* Lead journey testing and optimization using A/B testing, holdout groups, and audience experiments to improve conversion and engagement rates.
* Utilize AI and predictive analytics for next-best-action modeling, timing optimization, and dynamic content personalization.
* Maintain detailed documentation of journey logic, workflows, and dependencies to ensure transparency and scalability across the Adobe Engine.
* Ensure compliance with privacy and data regulations (GDPR, CCPA, CAN-SPAM) and enforce data hygiene and consent management standards.
* Mentor and develop Journey Strategists and Campaign Deployment Specialists, fostering collaboration and operational excellence within the team.
* Contribute to Adobe Engine roadmap discussions, representing journey-related requirements, enhancements, and cross-platform opportunities.
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Requirements:
Education
* Bachelor's degree in business administration, marketing, or relevant equivalent experience in lieu of degree.
Experience
* Seven (7) or more years of experience in digital marketing, marketing automation, or lifecycle marketing, including at least three (3) years of people management experience.
* Proven success executing automated lifecycle programs within Adobe Experience Cloud or similar enterprise platforms.
* Experience collaborating with BI and analytics teams to apply data-driven insights to marketing strategy.
* Demonstrated ability to manage complex, cross-functional marketing initiatives across multiple business units or audience segments.
Certifications
* Adobe Journey Optimizer or Adobe Experience Platform certification preferred.
* Marketo, Salesforce, or related marketing automation certifications a plus.
Knowledge, Skills & Abilities
* Deep understanding of multi-channel lifecycle marketing, marketing automation, and personalization workflows.
* Strong collaboration skills, with proven ability to partner effectively with BI, Marketing Operations, Digital Experience, and Performance Marketing teams.
* Proficiency in Adobe Experience Cloud (especially AJO), CRM systems, and analytics tools.
* Analytical mindset with the ability to interpret behavioral data, identify optimization opportunities, and translate insights into execution.
* Strong technical understanding of audience segmentation, identity resolution, and data integration across marketing platforms.
* Familiarity with AI-driven engagement, predictive analytics, and next-best-action modeling.
* Excellent organizational and project management skills; able to manage multiple priorities in a fast-paced environment.
* Exceptional communication and interpersonal skills; able to collaborate across creative, technical, and analytical disciplines.
* Commitment to data integrity, governance, and continuous process improvement.
* Strong leadership and mentoring abilities, fostering accountability, curiosity, and innovation within the team.
Physical Requirements
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
* Prolonged periods of sitting at a desk and working on a computer.
* Frequent use of hands and fingers for typing, handling documents, and using office equipment.
* Occasional standing, walking, bending, and reaching.
* Ability to lift and carry up to 30 pounds as needed.
* Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
The hiring range for this position is $100,000 to $129,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 580 Entity of type com.vizirecruiter.common.domain.model.Label with id: 4587 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143
Senior Program Associate, Events
Remote or Washington, DC job
ABOUT US The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.
PHILOSOPHY AND SOCIETY INITIAVTIVE
The Philosophy & Society Initiative is dedicated to reigniting a national tradition of public philosophy. Through publications, events, and original research we seek to stimulate the appetite for reflection about our largest and most haunting issues of societal purpose What is justice? What is a good life? What is society for?
ABOUT THIS ROLE
The Aspen Institutes Philosophy and Society Program seeks a Senior Program Associate, Events, to coordinate and implement the Programs expanding portfolio of salons, convenings, and public events. The Senior Associate will take day-to-day responsibility for event logisticsboth in Washington, DC and in other locations across the countryensuring that each gathering runs smoothly and reflects the Programs intellectual and civic mission. This is a strong early-career role for someone with event operations experience who is ready to manage more complex projects with increasing independence.
This role reports directly to the Director. The salary range for this role is $75,000 - $80,000. In accordance with our Reimagining Work policy, the Senior Program Assciate should be willing to be in-person with colleagues a minimum of 40% of the time while having the flexibility to work remotely for the balance.
WHAT YOU WILL DO
* Event Coordination & Execution: Coordinate planning and execution of the Programs major events, including Philosophy Salons, Happy Hours, the R&D Lab convenings, and occasional national gatherings. Manage logistics from start to finish, including scheduling, registration, catering, AV, and travel arrangements.
* Operational Support: Direct venue research, vendor coordination, and contract processing. Track event-related timelines and maintain checklists to ensure smooth delivery.
* Budget Tracking: Support event budgeting by tracking expenses, processing invoices, and maintaining accurate records.
* Agenda & Speaker Preparation: Draft event agendas, prepare briefing materials, and coordinate communications with speakers and participants.
* On-Site Support: Serve as point-of-contact during events, handling logistics and participant needs to ensure a high-quality experience.
* Expansion Support: Execute the Programs efforts to expand salons and convenings beyond DC, supporting outreach and adaptation to new communities.
* Grant & Deliverable Alignment: Document event outcomes for grant reporting, ensuring activities are recorded and reported accurately.
* Broader Program Support: Assist in the initiatives media and publication creation and outputincluding editorial support for print, podcast, video, and other formats. Support for and participation in team editorial meetings.
* Flexibility: Contribute to broader Program activitiesincluding publications or general operations.
* Any other duties as assigned.
WHAT YOU WILL NEED TO THRIVE
* Bachelors degree required; concentration in event management, communications, political science, philosophy, or related field preferred.
* 3 - 5 years of professional experience in event planning, program coordination, or nonprofit project management. Experience supporting multi-city events preferred but not required.
* Strong organizational and time-management skills, with ability to balance multiple priorities.
* Demonstrated success coordinating event logistics, including vendor communications and participant support.
* Excellent written and verbal communication skills.
* A collaborative spirit with initiative to solve problems and anticipate needs.
* Interest in the intersection of philosophy and public life.
* Willingness to travel and work evenings or weekends as events require.
HOW TO APPLY
* Please complete an application, including a cover letter and resume.
ADDITIONAL INFORMATION
The Aspen Institute offers a generous benefits package including health, dental, vision, and prescription benefits, retirement benefits, and paid leave.
The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.
If you would like to request a reasonable accommodation regarding the accessibility of our website, a modification or adjustment of the job application or interview process due to a disability, contact **************************** or call **************.