Dispatcher jobs at Sodexo Management, Inc.

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Senior/Principal Emergency Management Communications Center Duty Officer - Incident Coordinator, Onsite
Sandia Corporation 4.6
Albuquerque, NM jobs
About Sandia Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs: * Challenging work with amazing impact that contributes to security, peace, and freedom worldwide * Extraordinary co-workers * Some of the best tools, equipment, and research facilities in the world * Career advancement and enrichment opportunities * Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home) * Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance* World-changing technologies. Life-changing careers. Learn more about Sandia at: ********************* * These benefits vary by job classification. What Your Job Will Be Like Are you a passionate emergency management professional looking for your next great opportunity? If so, we want you to join our team! We are seeking an experienced emergency management professionals to assist in the implementation and sustainment of the 24/7 Emergency Management Operations Communication Center (EMCC) for the Laboratory. As an Emergency Management Duty Officer, you will be the Laboratory's primary point of contact for incident notification and reporting and coordination of emergency and non-emergency activities and ensures the implementation of appropriate emergency plans, procedures, and checklists in accordance with Federal laws, DOE orders and other related DOE directives and guidance. The EMCC Duty Officer is responsible for making time urgent decisions to include categorization and classification of operational emergencies, initial protective actions, making time-constrained internal and external emergency notifications, assessing actual or potential impacts from severe weather, and assessing the need to activate the Emergency Response Organization (ERO). Our primary mission is to protect life, property, and environment through the implementation and sustainment of a comprehensive emergency management system. On any given day, you may be called on to: * Coordinate and support emergency and non-emergency activities with the Kirtland Fire Emergency Services (KFES), local, State, and federal agencies to include DOE/NNSA Headquarters Watch Office, Sandia Emergency Operations Center (when activated), and other Laboratory personnel and organizations, as applicable. * Support KFES incident command and other agencies during emergency incidents using subject matter expertise to provide guidance of SNL emergency processes, site-specific hazards and operations, and SNL management and operations structure Receive, document, and assess incoming emergency and non-emergency high-stress calls and coordinate response actions to resolve the situation or incident. * Interpret plans, procedures, checklists, and other reference materials during emergencies and nonemergency high stress incidents. * Make time-urgent categorization and classification decisions of operational emergencies and implementation of immediate and follow-on protective actions. * Perform time-constrained internal and external emergency notifications to contractor and federal leadership and other partners, and local, State, and federal agencies to include DOE/NNSA Headquarters Watch Office. * Activate the SNL Emergency Response Organization as needed or requested. * Assist in the preparation, review, and approval of functional organization implementing and supporting plans, procedures and checklists. * Prepare detailed situational reports for emergencies and non-emergency significant events to ensure situational awareness across a broad set of partners, to include senior contractor and federal leadership. * Assist in developing and conducting drills and exercises and participate as a controller or evaluator, as assigned. * Ensure operational readiness of assigned emergency facilities, equipment, and systems, and other materials needed for incident management and coordination activities. * Other applicable duties as assigned. This position requires the availability to work various shifts, including on-call shifts, rotating shifts, weekends, holidays and overtime to meet staffing requirements. Due to the nature of the work, the selected applicant must be able to work onsite. Salary Range $85,100 - $164,100 * Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential. Qualifications We Require * A bachelor's degree in emergency management, public safety or related field, plus eight (8) or more years of related experience, or equivalent combination of education and experience. * Experience in the following: * Incident Command System principles, concepts, and terminology for incident management and coordination activities during emergency or non-emergency incidents. * Development, preparation, publication, and implementation of emergency response plans, procedures, reports, and related documentation in accordance with Local, State, and Federal guidelines. * Performing incident notification and reporting requirements for a broad range of stakeholders. * Ability to obtain and maintain a DOE Q-level security clearance. Qualifications We Desire * Master's degree in emergency management or related field, plus four (4) or more years of related experience. * Certified Emergency Manager (CEM) credentials. * Experience in the following: * Developing and implementing emergency management programs in accordance with DOE Order 151.1D, Comprehensive Emergency Management System. * Making decision related to categorization and classification of operational emergencies and protective actions. * Working in a 24/7 command center environment in a Duty Officer/Watch Officer role; or experience working in an Emergency Operations Center environment. * Advance knowledge of the Laboratory's mission, programs, capabilities, and unique hazards. * Advance knowledge of the National Response Framework, National Preparedness Goals, National Incident Management System, and the Incident Command System. * Writing skills and experience that demonstrates incident and procedural research, planning and outlining, editing, revising, spelling and grammar, and document organization. * Must be able to demonstrate effective oral, analytical, written, and communications skills. * Ability to consistently organize, prioritize, and follow through to completion on multiple tasks in a fast-paced environment. About Our Team The Emergency Management organization is responsible for protecting the workforce, public, property, and the environment from all-hazards through the implementation of all phases of emergency management: preparedness, response, recovery, and mitigation. Additionally, the Emergency Management program is comprised of an integrated team of emergency management and public safety professionals dedicated to protecting life, property, environment, and Sandia's reputation. The Emergency Management organization and its partners prepare for emergencies through the development of comprehensive emergency plans and procedures and conducting training and drills. The program is validated through performance-based exercises to demonstrate emergency response capabilities and by conducting programmatic assessments as part of readiness assurance. Sandia's Emergency Management program is based on the National Incident Management System, a framework that provides shared vocabulary, systems and processes that guide how personnel work together during incidents or disasters. Emergency Management staff coordinates and collaborates with local, state, federal, and tribal governments, as well as nonprofit and private sectors for emergency preparedness and response through mutual aid agreements and other preparedness initiatives and activities. Posting Duration This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time. Security Clearance Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. EEO All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law. NNSA Requirements for MedPEDs If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs. If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date. Apply for Job * Careers * Sign In * New User
$52k-69k yearly est. 2d ago
Service Desk Dispatcher
Teamlogic It 3.5
Germantown, WI jobs
Responsive recruiter Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure. With more than 300 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple - we work with you the way we'd want someone to work with us. TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries, and we're proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT. Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests are handled efficiently and effectively. As the first point of contact for incoming support tickets, the Dispatcher is responsible for prioritizing, assigning, and scheduling technical resources to address client needs. The role requires strong organizational skills, excellent communication, and a customer-focused approach to ensure timely resolution of IT support issues. This role is ideal for candidates with experience in IT service coordination, dispatching, or customer service within a Managed Service Provider (MSP) environment. Responsibilities Service Request & Dispatch Management Serve as the primary point of contact for all client service requests. Gather detailed information from clients to classify tickets as incidents or service requests and assign appropriate priority levels. Assign, schedule, and dispatch tickets to engineers based on urgency, technical complexity, and contractual service level agreements (SLAs). Continuously monitor open service requests, ensuring prompt follow-ups and resolution. Escalate service requests that cannot be scheduled within agreed service levels. Resource Coordination Schedule and manage internal and field technical resources using Autotask PSA. Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed. Track technician availability and ensure proper allocation of resources. Support onsite service work by coordinating and scheduling customer appointments[KG3] [PR4] . Client Communication & Customer Service Keep clients informed of ticket progress, status changes, and expected resolution timelines. Ensure quick turnaround of service requests while maintaining excellent customer service. Address and escalate customer concerns appropriately to ensure resolution. Improve client service perception and satisfaction through proactive communication and follow-ups. Service Desk Operations & Reporting Ensure accurate logging of all service requests in the ticketing system. Monitor and ensure engineers enter time and documentation accurately in Autotask PSA. Generate and distribute service level performance reports to management. Maintain accurate records of service requests, dispatch activities, and resolution statuses. Flexible work from home options available. Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
$34k-40k yearly est. Auto-Apply 60d+ ago
Part-time Field Service Dispatcher
Reynolds and Reynolds Company 4.3
College Station, TX jobs
":"$15. 00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK Field Service Dispatch is responsible for dispatching Reynolds and Reynolds Field Service Technicians to customer sites when system problems occur. They handle a high volume of calls from customers, technicians, and other Reynolds and Reynolds personnel who are reporting hardware problems with customer-owned equipment. FSD also takes parts and supplies orders for all our companies. In addition, FSD handles data entry for our new KeyTrak customers. This part-time position will also have ongoing departmental projects that include scanning and filing of important customer paperwork, auditing of parts and equipment orders and other duties as assigned. ","job_category":"Administrative and Clerical","job_state":"TX","job_title":"Part-time Field Service Dispatcher","date":"2025-12-11","zip":"77840","position_type":"Part-Time","salary_max":"0","salary_min":"0","requirements":"Basic PC skills a plus~^~Good communication and organizational skills~^~Bilingual a plus~^~Must be able to work some weekends and be on a rotation~^~Must be able to work at least 1. 5 years (2 years preferred)","training":"","benefits":"At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
$15 hourly 6d ago
Dispatch Coordinator
Retail Technology Group Inc. 3.1
Murphy, MO jobs
Retail Technology Group is a leader in the Point of Sale Industry providing end-to-end technology solutions for a vast number of major retailers. At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer's needs for over 20+ years. Our goal is to provide clients a “single point of sale” as they pursue solutions to meet the challenges faced in delivering technologies that are ever evolving within our industry. Dispatch Coordinators are responsible for all aspects of processing and assigning work orders to technicians in the field. Dispatch Coordinators provide support for field technicians and are responsible for managing and updating open work orders, and relay information accurately to Field Technicians and Field Managers. Access multiple software platforms to locate qualified technicians for onsite tech support Communicate status and changes to customers and managers Act as the primary escalation point for dispatch related issues Manage field tech ETAs Ensure all issues are resolved and resolution notes are comprehensive Coordinate return visits for incomplete jobs Submit part orders and ensure work orders are updated to reflect orders Manage incoming calls from techs and customers Qualifications Minimum two years of experience with Call Center Proficiency using Microsoft products Time management skills Professional phone skills Outgoing personality; high energy; flexible Positive attitude and desire to work hard while having fun on a team Ability to perform well under pressure in a fast-paced environment Working Conditions Dispatch Coordinators work in an indoor open cubicle/office environment Dispatch Coordinators should be able to work seated at a desk and operate a keyboard and mouse. Dispatch Coordinators work remotely and must follow Company Remote Work Policy. Minimal lifting up to 25 pounds. At RTG, our customer focused approach and strong commitment to Service Excellence has enabled us to be a leader in offering advanced product and support services that are tailored to meet our customer's needs. If you are a great communicator, possess a positive attitude, and thrive in a team environment, apply today!
$32k-39k yearly est. Auto-Apply 60d+ ago
Service Dispatcher
Stark Tech 4.1
Ballston Spa, NY jobs
Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: * Paid Time Off & Holidays * 401(k) with employer match * Medical/Dental/Vision insurance * Health Savings Account (HSA) and Flexible Spending Account (FSA) * HSA employer contribution * Life and Disability insurance * Wellness Program (participation incentives) * Employee Assistance Program * Competitive pay * Career development The Service Dispatcher is responsible for the appropriate scheduling of service technicians to scheduled maintenance visits, emergency down units and quoted repair work. This includes understanding customer equipment and preferences, technician abilities and the geographic and timing constraints to be as efficient and impactful with precious service technician time. What are we looking for * HS Diploma (required)/Associate Degree (preferred). * 2 years' experience in Parts and/or field repair/maintenance service required. * Mechanical aptitude a plus. * Be highly motivated and an independent thinker. * Must be able to thrive in a fast-paced, demanding setting. * Ability to multi-task, work under pressure and meet deadlines required. * Operating knowledge of Microsoft office software, field service management software, CRM software. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.
$29k-36k yearly est. 17d ago
Service Dispatcher
Stark Tech 4.1
Saratoga Springs, NY jobs
Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: * Paid Time Off & Holidays * 401(k) with employer match * Medical/Dental/Vision insurance * Health Savings Account (HSA) and Flexible Spending Account (FSA) * HSA employer contribution * Life and Disability insurance * Wellness Program (participation incentives) * Employee Assistance Program * Competitive pay * Career development The Service Dispatcher is responsible for the appropriate scheduling of service technicians to scheduled maintenance visits, emergency down units and quoted repair work. This includes understanding customer equipment and preferences, technician abilities and the geographic and timing constraints to be as efficient and impactful with precious service technician time. What are we looking for * HS Diploma (required)/Associate Degree (preferred). * 2 years' experience in Parts and/or field repair/maintenance service required. * Mechanical aptitude a plus. * Be highly motivated and an independent thinker. * Must be able to thrive in a fast-paced, demanding setting. * Ability to multi-task, work under pressure and meet deadlines required. * Operating knowledge of Microsoft office software, field service management software, CRM software. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.
$29k-36k yearly est. 17d ago
Dispatcher 2nd Shift
Monster 4.7
Lakeland, FL jobs
Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: In the exhilarating role of Dispatcher at Monster Energy, you'll be at the heart of our dynamic operations, fueling efficiency and precision. Imagine orchestrating the daily schedules and devising strategic routes for our commercial driver team, all aimed at ensuring timely and impactful deliveries. Your role will involve documenting vital routine maintenance, meticulously maintaining driver records, and capturing critical route data. Uphold the Monster Energy standard by ensuring compliance with our company policies and championing the enforcement of safe driving habits. This position is your chance to power our operations with the same energy and excitement that define our iconic lifestyle brands! The impact you'll make: Schedule customer delivery appointments, production shuttling, and any other moves to support the business needs. Use the proper channels for all scheduling. Support communication with all drivers throughout the day as you route them to successfully executing the routes. Communication must be performed in a manner that is not distracting to the drivers. Daily audit of drivers Hours of Service, Dash Cam Events, and Daily Vehicle Inspection Reports. Any defects must be corrected in a timely manner. Support driver needs in the event of a vehicle break down. Use of our Telematics systems to keep track of driver locations. Keep current locations saved for mapping, reporting, and routing features. Update fleet and driver information as needed. Maintain on time frequency of our equipment maintenance intervals. Usage of our providers software is highly recommended. Perform random inspections of tractor/trailers to ensure cleanliness. Communicate daily of how the routing progresses to leadership. Ask for assistance and support whenever required. All safety sensitive incidents must be reported to management and HR. Who you are: Prefer a Bachelor's Degree in the field of Fleet Management, Transportation Management, Logistics, or related field of study or equivalent experience, back ground. Additional Experience Desired: Between 1-3 years of experience in dispatch or fleet management Additional Experience Desired: Between 1-3 years of experience in mapping tools, communication systems Computer Skills Desired: Microsoft Office, Teams, Excel, Telematics, Outlook, and Reporting. Monster Energy provides competitive total compensation. This position has an annual estimated salary of $22.00 -$29.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$22-29 hourly 33d ago
Dispatch Coordinator
Aston Carter 3.7
Alexandria, VA jobs
We are seeking a diligent and customer-focused Dispatch Coordinator to join our team. This role involves coordinating service technicians according to the schedule, ensuring customer satisfaction, and maintaining efficient service operations. Responsibilities + Schedule and monitor service technicians according to the planned schedule. + Answer and manage incoming service calls, making necessary adjustments to technicians' schedules. + Resolve customer issues promptly and courteously to maintain customer satisfaction. + Investigate customer concerns and route them to the appropriate staff. + Match the type of service required with technicians' abilities, location, and call duration to maximize productivity and accuracy. + Coordinate and verify weekend and on-call assignments for technicians. + Collaborate effectively with team members to ensure smooth operations. Essential Skills + 1 year of dispatching or service coordinating experience. + Excellent customer service and support skills. + Strong verbal and written communication skills. + Ability to handle customer issues and provide quick solutions. + Strong organizational skills for managing multiple tasks. Additional Skills & Qualifications + Experience with ServiceTitan software is a significant advantage. + Basic knowledge of HVAC, electrical, or plumbing systems is a plus. + High school diploma required. + Reliable transportation is a must. + Screening for attendance and reliability is essential. + Preference for candidates looking for a long-term position. Work Environment This position is based on-site in Alexandria, with parking available. The work schedule is Monday to Friday with an 8-hour shift, and one Saturday shift every two months from 8 am to 4 pm. The company culture fosters a family feel, with a team of 3-5, and includes monthly breakfasts, raffles, and giveaways for meeting metrics. The environment is metrics-heavy, emphasizing productivity and team collaboration. Job Type & Location This is a Contract to Hire position based out of Alexandria, VA. Pay and Benefits The pay range for this position is $23.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Alexandria,VA. Application Deadline This position is anticipated to close on Dec 18, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$23-26 hourly 13d ago
Delivery Service Dispatcher
Aston Carter 3.7
Stuart, FL jobs
The Delivery Service Dispatcher will focus on generating cases for billing disputes and service of CO2 tanks. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires accuracy, attention to detail, and strong communication skills. Training includes three weeks of classroom instruction followed by one week of hands-on training with supervisor. Skills Customer service, Dispatch, Microsoft office, Logistics, Clerical, Order entry Top Skills Details Customer service,Dispatch,Microsoft office,Logistics Additional Skills & Qualifications Excellent communication and interpersonal skills Ability to work weekends and flexible schedules Basic computer literacy and ability to learn new systems quickly Strong organizational skills and attention to detail Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Stuart, FL. Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Stuart,FL. Application Deadline This position is anticipated to close on Dec 28, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$17-17 hourly 2d ago
MSP Service Dispatcher
Teamlogic It 3.5
San Diego, CA jobs
Benefits: Opportunity for advancement Paid time off Training & development About Us TeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team culture. As we expand, we're seeking a detail-oriented, customer-focused Service Dispatcher to join our dynamic team. Your Role As our Service Dispatcher, you'll be the central point of contact for our service operations. You'll manage incoming support requests, coordinate technician schedules, and ensure our clients receive prompt, effective service. Your efforts will be crucial in maintaining our service level agreements (SLAs) and ensuring seamless service delivery. Key Responsibilities Receive, triage, and assign service tickets via phone, email, and PSA system. Prioritize tickets based on urgency, impact, and client SLAs. Schedule and dispatch technicians for remote and onsite support. Monitor ticket progress, ensuring timely follow-ups and resolutions. Communicate with clients regarding ticket status, scheduling, and updates. Collaborate with service managers to optimize technician workloads. Escalate unresolved or high-priority issues to appropriate technical teams. Maintain accurate documentation of service requests and technician activities. What You Bring Strong organizational and multitasking abilities. Ability to remain calm under pressure and manage competing priorities. Excellent verbal and written communication skills. Team-oriented mindset and ability to thrive in a fast-paced environment. Reliability and punctuality. Basic understanding of IT services and terminology. Eagerness to learn and grow professionally. Why Join TeamLogic IT Point Loma? Competitive salary Paid time off and holidays Professional development and training opportunities Supportive, team-first culture How to Apply Please submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to connecting with you! Compensation: $26.00 per hour Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
$26 hourly Auto-Apply 32d ago
Dispatch Coordinator | IT & Telecom
Technology Partner 4.4
Atlanta, GA jobs
Dispatch Coordinator - IT & Telecom | Atlanta, GA $55K - $60K Annually Excellent Benefits Opportunity for Advancement! An industry leading IT/Telecom Managed Services company is seeking to hire an experienced Dispatch Coordinator in Atlanta, GA. Hiring client has a successful track record of sustained YOY growth, a progressive and collaborative work culture and opportunity for advancement! Ideal candidate would have 3+ years of experience in dispatch or coordination of service and installation of IT/Telecom, Low-Voltage or related technology solutions. Responsibilities & Skills: Create job work orders Document and communicate scope of work for service and installation Communicate and coordinate schedule with clients, contractors and third party stakeholders Coordinate and schedule internal technicians and third party subcontractors Work with project management and technical support teams for successful outcomes Provide subcontractors with quality of work feedback Close jobs and invoice customers Follow-up on vendor payment inquires Highly skilled in time management Proficient in detail-oriented communication Professional customer service skills Experience in ConnectWise platform a plus *On-boarding process includes background check
$55k-60k yearly 60d ago
Customer Service / Dispatcher
UBEO Business Services 3.8
Ansted, WV jobs
Job Description Purpose The primary responsibility of this position is to deliver the best customer experience with their needs, to prioritize calls, dispatch information accordingly and support team members with additional tasks. Responsibilities Take incoming customer requests for service and supplies and inputs data into E-Auto Prioritizes calls and dispatch information to the appropriate technician in designated area Schedules service calls and preventative maintenance for technicians based on priority, location, and type of equipment Process auto replenishment orders for supplies for specific customers Audit and process delivery schedules daily for next day delivery/removal of equipment Perform technical assistance and call avoidance routines to expedite service response and prevent unnecessary service calls when possible Additional duties as assigned Job Related Dimensions Strong communication skills - both verbal and written Working knowledge of MS Office to include Word, Excel and Outlook Data entry skills with an attention to detail Must reflect the highest priority emphasis on customer service and satisfaction Requires the ability to multi-task in a fast-paced environment Qualifications HS Diploma or GED Physical Demands & Work Environment Ability to sit at desk for prolonged periods of time. Ability to talk on the phone and work with various computer tools and applications. Ability to type and compose written communication in various forms. Ability to lift 20+lbs on occasion. Powered by JazzHR l3HjIzfoQN
$29k-35k yearly est. 14d ago
Communications Operator/Technician Principal
Applied Research Solutions 3.4
Bedford, MA jobs
ARS is seeking a Principal Communications Operator/Technician located at Hanscom AFB, in Bedford, MA. Why Work with us? Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers. Minimum Education/Experience Requirements: + Must be a US citizen. + Must have a minimum of a top-secret security clearance. + Experience with electronic and network principles, information assurance, telephony, copper and fiber-optic transmission principles, cryptographic techniques, network system installation practices, project and circuit diagram interpretation, test equipment, special tools, and management practices. + Must have knowledge of electricity and radio theory, including transistors, solid-state components, and digital techniques applying to ground RF communications and related equipment maintenance; and interpretation of management information data, technical orders, blueprints, wiring diagrams, and schematic drawings. + Network+ and Security+ certifications are highly desirable. CCNA and CISSP certifications are desirable. + Degree (BA/BS) and 10 years of experience in the respective technical/professional discipline being performed... + or an AA/AS degree and 15 years of experience in the respective technical/professional discipline being performed. The Day to Day: + Advise and support activities for installing, maintaining, repairing, overhauling, deploying, and modifying cyberspace systems and equipment platforms, to include voice, data, video client devices, network infrastructure systems, radio, satellite, intrusion detection, space systems, telemetry, microwave, and cryptographic. + Ensure cyber and communication equipment and components meet installation practices, technical orders, and accepted commercial installation specifications. + Apply communications security program expertise to include physical, cryptographic, transmission, and emission security. + Support communication system implementation and project installation, and ensures architecture, configuration, and integration conformity. + Serve as advisor for facility design, platform IT programs installation, minor construction planning, and coordinates with base communications systems as necessary. + Determine adequacy and correctness of project packages and amendments for installation and integration of communication systems. + Conduct site and equipment surveys and validates equipment systems interface. + Other duties as assigned. Required Job Experience: Experience with evaluating operational readiness of communications equipment, network devices, sensors, intrusion detection, and related support equipment, to include: troubleshooting and repairing standard voice, data, and video network infrastructure systems, IP detection systems and cryptographic equipment; maintaining, testing, troubleshooting, and repairing voice and network systems equipment and circuits utilizing tools and test equipment; sustaining, troubleshooting, and repairing standard radio frequency wireless, line-of-sight, beyond line-of-sight, wideband, and ground-based satellite and encryption transmission devices in a fixed and deployed environment; and establishing cyber tactics, techniques, and procedures. Should also have experience coordinating request for service orders, reviewing, recommending, and implementing changes to communications-computer systems installations records (CSIR), technical data, engineering drawings, and equipment wiring diagrams, and updating and verifying entries on cyber system, facility, maintenance, and inspection records. The expected annual salary range: $172k - $187k. Salary is dependent upon the role and associated responsibilities, candidate's experience, and qualifications to include education/training, and key skills. All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. _This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities._ _This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans._ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$35k-45k yearly est. 60d+ ago
Communications Operator/Technician Principal
Applied Research Solutions 3.4
Bedford, MA jobs
ARS is seeking a Principal Communications Operator/Technician located at Hanscom AFB, in Bedford, MA. Why Work with us? Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers. Minimum Education/Experience Requirements: Must be a US citizen. Must have a minimum of a top-secret security clearance. Experience with electronic and network principles, information assurance, telephony, copper and fiber-optic transmission principles, cryptographic techniques, network system installation practices, project and circuit diagram interpretation, test equipment, special tools, and management practices. Must have knowledge of electricity and radio theory, including transistors, solid-state components, and digital techniques applying to ground RF communications and related equipment maintenance; and interpretation of management information data, technical orders, blueprints, wiring diagrams, and schematic drawings. Network+ and Security+ certifications are highly desirable. CCNA and CISSP certifications are desirable. Degree (BA/BS) and 10 years of experience in the respective technical/professional discipline being performed... or an AA/AS degree and 15 years of experience in the respective technical/professional discipline being performed. The Day to Day: Advise and support activities for installing, maintaining, repairing, overhauling, deploying, and modifying cyberspace systems and equipment platforms, to include voice, data, video client devices, network infrastructure systems, radio, satellite, intrusion detection, space systems, telemetry, microwave, and cryptographic. Ensure cyber and communication equipment and components meet installation practices, technical orders, and accepted commercial installation specifications. Apply communications security program expertise to include physical, cryptographic, transmission, and emission security. Support communication system implementation and project installation, and ensures architecture, configuration, and integration conformity. Serve as advisor for facility design, platform IT programs installation, minor construction planning, and coordinates with base communications systems as necessary. Determine adequacy and correctness of project packages and amendments for installation and integration of communication systems. Conduct site and equipment surveys and validates equipment systems interface. Other duties as assigned. Required Job Experience: Experience with evaluating operational readiness of communications equipment, network devices, sensors, intrusion detection, and related support equipment, to include: troubleshooting and repairing standard voice, data, and video network infrastructure systems, IP detection systems and cryptographic equipment; maintaining, testing, troubleshooting, and repairing voice and network systems equipment and circuits utilizing tools and test equipment; sustaining, troubleshooting, and repairing standard radio frequency wireless, line-of-sight, beyond line-of-sight, wideband, and ground-based satellite and encryption transmission devices in a fixed and deployed environment; and establishing cyber tactics, techniques, and procedures. Should also have experience coordinating request for service orders, reviewing, recommending, and implementing changes to communications-computer systems installations records (CSIR), technical data, engineering drawings, and equipment wiring diagrams, and updating and verifying entries on cyber system, facility, maintenance, and inspection records. The expected annual salary range: $172k - $187k. Salary is dependent upon the role and associated responsibilities, candidate's experience, and qualifications to include education/training, and key skills. All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
$35k-45k yearly est. 60d+ ago
Dispatch
J and A South Park 4.5
Pittsburgh, PA jobs
Manage incoming calls and route to proper department. Schedule service calls for customers & verify customer information. Answer customer concerns & provide quality customer service. Update customer information in database. Make follow-up calls and maintenance calls to customers. Answer customer questions in regards to products & services. Reschedule & track parts for customers.
$27k-34k yearly est. 60d+ ago
Dispatcher - Ready Mix
PRC Resources 4.6
San Antonio, TX jobs
INDUSTRY: Hydrostatic Testing, Hydrovac, Rentals CONTEXT: Our client is seeking an experienced and highly organized Dispatcher to coordinate and direct drivers to job sites throughout the San Antonio area. The ideal candidate will be familiar with the local area, possess strong communication skills, and be comfortable working in a fast-paced environment. Bilingual (English/Spanish) proficiency and strong computer skills are required. RESPONSIBILITIES: Dispatch drivers to various job sites in and around San Antonio in a timely and efficient manner. Provide clear directions and instructions to drivers. Monitor and track driver locations and job progress. Communicate with clients and field staff to ensure smooth operations. Use dispatch software and other tools to manage schedules, routes, and documentation. Resolve issues or delays promptly and professionally. Maintain accurate records of dispatch activities. QUALIFICATIONS: Proven experience dispatching drivers or working in a similar logistics/coordination role. Strong knowledge of the San Antonio area and surrounding regions. Bilingual in English and Spanish (required). Computer savvy; proficient with dispatch systems, GPS tools, and Microsoft Office Suite. Excellent communication and problem-solving skills. Ability to multitask and work under pressure.
$24k-30k yearly est. 60d+ ago
Service Dispatcher
Stark Tech 4.1
Clifton Park, NY jobs
Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: * Paid Time Off & Holidays * 401(k) with employer match * Medical/Dental/Vision insurance * Health Savings Account (HSA) and Flexible Spending Account (FSA) * HSA employer contribution * Life and Disability insurance * Wellness Program (participation incentives) * Employee Assistance Program * Competitive pay * Career development The Service Dispatcher is responsible for the appropriate scheduling of service technicians to scheduled maintenance visits, emergency down units and quoted repair work. This includes understanding customer equipment and preferences, technician abilities and the geographic and timing constraints to be as efficient and impactful with precious service technician time. What are we looking for * HS Diploma (required)/Associate Degree (preferred). * 2 years' experience in Parts and/or field repair/maintenance service required. * Mechanical aptitude a plus. * Be highly motivated and an independent thinker. * Must be able to thrive in a fast-paced, demanding setting. * Ability to multi-task, work under pressure and meet deadlines required. * Operating knowledge of Microsoft office software, field service management software, CRM software. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.
$29k-36k yearly est. 17d ago
Co-Op, Communications
Skillz 4.7
Las Vegas, NV jobs
About the job If you want to build, develop, and see your impact, join Skillz and level up your Career! Skillz, the first publicly-traded mobile eSports platform that hosts billions of casual mobile gaming tournaments for millions of players worldwide, is revolutionizing the gaming industry. By fostering social competition within games, the Skillz platform helps developers build multi-million dollar franchises by enabling real-money activity in their games and providing operational support while connecting players through fair, enjoyable, and meaningful competition. At Skillz, we understand the thrill of achievement and the satisfaction of overcoming challenges. Want to join a team made up of alums from Apple, Amazon, Google, Microsoft, Tesla, Twitter (X), Roblox, Zynga, Samsung, Lyft, EA, Riot, Nexon, Gameskraft, PlayStation, Unity, Scopely, Tinder, Intel, Deloitte, EY, Twitch, DraftKings, Wynn Resorts and more? Learn more to see if Skillz is the right fit for your next career move! Why Skillz Culture of Impact: Join a united team of builders, creators, innovators, and entrepreneurs driven by the desire to win. At Skillz, we create value, obsess over our product, and make a difference in the world. Comprehensive Benefits: Enjoy peace of mind with our comprehensive benefits package, which includes 100% coverage for medical, dental, and vision expenses for both you and your dependents. Additionally, take advantage of our 401K matching, equity incentives, pre-tax benefit options, and more. Wellness Support: Enhance your well-being with our array of wellness initiatives, including meditation and mental health resources, physical fitness coaching and classes, family planning assistance, health and parenting guidance, virtual therapy sessions, and more. Time off: We offer competitive paid time off (PTO) & company holidays, including a company-wide shutdown between Christmas and New Years, to help you recharge and pursue your passions. Las Vegas Headquarters: Skillz strongly believes in a five-day a week, collaborative office environment at our 36,000+ square foot headquarters. Enjoy free daily breakfast and catered lunch, snacks,a full-size gym with showers, commuter benefits, insurance, team bonding events and many more. Recognized Success: Skillz has earned recognition as one of Fast Company's Most Innovative Companies, CNBC's Disruptor 50, San Francisco Business Times' Best Places to Work, Forbes' Next Billion-Dollar Startups, and the #1 fastest-growing company in America on the Inc. 5000 list, and many more. Development Opportunities: We hold our employees to high standards while providing them with professional growth opportunities. We operate like a startup, and encourage all of our employees to collaborate and voice feedback about our product and ways we can improve as a business. We believe in never settling, and that also pertains to your growth. Responsibilities Content Creation: Writing, editing, and proofreading press releases, articles, blog posts, website content, social media posts, and other marketing materials. Developing creative content ideas aligned with company goals. Media Relations: Media monitoring, media outreach with guidance from the Head of Communications, and press kit preparation. Social Media Content: Monitoring social media conversations and responding to inquiries or comments. Contributing to the company's social media strategy. Internal Communications: Supporting internal communication efforts, such as employee newsletters, intranet updates, and town halls. Event Support: Planning and executing company events, such as conferences, webinars, and trade shows. Key Competencies Passionate about mobile gaming (a plus) and currently enrolled in a marketing or communications program. Strong communication skills with knowledge of AP style required. Previous internship experience and strong writing skills preferred. GPA of 3.5 preferred. Experience Experience writing in AP style Strong Project work in Corporate or Marketing Communications Relevant internship or entry level work preferred Total Starting Compensation including Base: 28/hour Location: Las Vegas HQ - Onsite for 5 days per week Join Skillz and Let's Redefine the Boundaries of Gaming! Together, we'll create a world where skill, passion, and innovation thrive. We look forward to having you on board! Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance. Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance .
$29k-36k yearly est. Auto-Apply 22d ago
Service Dispatcher
Stark Tech 4.1
Albany, NY jobs
Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: Paid Time Off & Holidays 401(k) with employer match Medical/Dental/Vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) HSA employer contribution Life and Disability insurance Wellness Program (participation incentives) Employee Assistance Program Competitive pay Career development The Service Dispatcher is responsible for the appropriate scheduling of service technicians to scheduled maintenance visits, emergency down units and quoted repair work. This includes understanding customer equipment and preferences, technician abilities and the geographic and timing constraints to be as efficient and impactful with precious service technician time. What are we looking for HS Diploma (required)/Associate Degree (preferred). 2 years' experience in Parts and/or field repair/maintenance service required. Mechanical aptitude a plus. Be highly motivated and an independent thinker. Must be able to thrive in a fast-paced, demanding setting. Ability to multi-task, work under pressure and meet deadlines required. Operating knowledge of Microsoft office software, field service management software, CRM software. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.
$29k-36k yearly est. 60d+ ago
PUBLIC SAFETY DISPATCHER I (Multiple Agencies)
Mobile County (Al 4.4
Mobile, AL jobs
This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$40,528 - $64,790City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Effective 10/05/24 * Effective 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
$20k-31k yearly est. 8d ago