Requirements Manager jobs at Sodexo Management, Inc. - 1979 jobs

**Role Number:** 200*********** Apple is seeking a highly motivated and experienced Wi-Fi Quality Engineering Manager to join our growing wireless team. You will lead a talented group of engineers focused on delivering world-class Wi-Fi performance and reliability across Apple's product ecosystem. This role demands technical depth, leadership, and a passion for innovation in a fast-paced, dynamic environment. **Description** Responsibilities include: Lead the Wi-Fi QE team; managing test strategy and execution across Apple's wireless platforms. Define and implement comprehensive test plans for Wi-Fi features including performance, roaming, coexistence, and user experience under real-world conditions. Develop scalable automation infrastructure to enable rapid validation and continuous integration. Drive issue triage, root cause analysis, and resolution in collaboration with cross-functional engineering teams. Deliver timely and clear quality reports to senior leadership, highlighting trends, risks, and corrective actions. Foster a team culture that emphasizes technical excellence, ownership, and continuous improvement. **Minimum Qualifications** + Deep technical knowledge of Wi-Fi standards and protocols, including 802.11 a/b/g/n/ac/ax, Wi-Fi 6/6E/7, and core networking technologies (DHCP, DNS, TCP/IP). + Proven expertise in Wi-Fi feature validation, interoperability testing, and regulatory compliance across global markets. + Strong background in SQA methodologies and practices, including test planning, test case development, execution, and defect tracking. + Proficiency in Python with experience building and maintaining automated test frameworks for large-scale wireless testing. + Prior people management experience, with a track record of mentoring engineers, driving accountability, and building high-performing teams. **Preferred Qualifications** + Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field. + 8+ years of experience in wireless quality engineering, including 1+ year in a technical leadership or management role. + Strong communication and collaboration skills to work cross-functionally with hardware, firmware, software, and system integration teams. + Demonstrated ability to thrive in a fast-paced environment, managing multiple priorities while delivering high-quality results. + Excellent analytical and debugging skills, with a data-driven approach to problem solving. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .

Pegasus Tech Ventures is looking for an experienced sponsorship expert to manage sponsorship for the Startup World Cup (SWC) platform. Startup World Cup (*********************** is a series of global startup conferences and competitions, consisting of 100+ regional startup competitions around the world, leading up to the Grand Finale in Silicon Valley. The first half of the finale will be conference style sessions, featuring prominent industry expert guest speakers. Then, top startups from each regional event will fly out to the USA to compete for a $1,000,000 prize. Many of the regional events are partnered with established technology/startup conferences in each country. The ideal candidate will be responsible for leading and organizing regional events with partner events, and implementing an effective marketing strategy to propel brand growth. You will work cross-functionally to understand marketing needs, and act as a platform brand ambassador to external sources. Key Responsibilities The Manager will be responsible for two primary functions: Capital Raising and Sponsor Servicing/Delivery. I. Sponsorship Sales & Capital Raising Strategy & Prospecting: Develop and execute a comprehensive global sponsorship strategy targeting large multinational corporations, financial institutions, technology leaders, investors and service providers Outbound Sales & Pitching: Conduct aggressive outbound sales activities to identify and qualify high-potential sponsors whose strategic goals align with the SWC platform. Proposal Development: Create compelling, customized sponsorship proposals and pitch decks tailored to specific corporate objectives (e.g., brand awareness, executive networking, corporate innovation, deal flow access). Negotiation & Closing: Lead negotiation and contract finalization processes to close sponsorship deals, achieving regional targets. II. Sponsor Servicing & Delivery Relationship Management: Serve as the primary point of contact for committed sponsors, nurturing long-term relationships and ensuring a high level of satisfaction. Asset Delivery & Fulfillment: Oversee the flawless execution and delivery of all contracted sponsorship assets, including on-site branding and signage, executive speaking slots, etc. for the regional events & at the Grand Finale Logistics Coordination: Work closely with our executive team to manage sponsor needs, production schedules, and logistical requirements before, during, and after the event. Post-Event Reporting: Prepare comprehensive ROI and recap reports for sponsors, documenting the fulfillment of entitlements, brand impressions, and measurable value delivered to secure renewals for the following year. Required Qualifications & Experience Experience: Minimum of 3+ years of successful experience in sponsorship sales, business development, corporate partnerships, or fundraising, preferably within the events, media, technology, or finance sectors. Revenue Track Record: Proven track record of meeting or exceeding high-value revenue targets (demonstrable history of closing deals over six figures is essential). Networking & Presentation Skills: Exceptional communication, negotiation, and presentation skills with the ability to engage confidently with C-level executives and corporate decision-makers globally. Project Management: Excellent organizational and project management abilities, capable of overseeing complex timelines and multiple deliverables for several clients simultaneously. Industry Knowledge: Familiarity with the venture capital, startup, and corporate innovation ecosystems. *Travel to some regional events may be required.

Meta is looking for a Program Manager to join the Cross-Meta Security Delivery Management team. The Security Delivery Management team is responsible for scaling and sustaining long-term initiatives in service of our mission - to protect the company, our community, and its data while empowering safe innovation. As a delivery manager on this function, you will lead portfolios and workstreams driving security goals across Meta. The Security Delivery Manager will be a key partner in helping to ensure Meta has premier security delivery capabilities so we can understand and mitigate threats to our users today and prepare for those tomorrow. Specifically, this Security Delivery Manager will focus on: (1) Advanced persistent threat (APT) detection and mitigation and (2) Protection of critical intellectual property and proprietary technologies. Minimum Qualifications Bachelor's degree in a directly related field, or equivalent practical experience 12+ years of experience in program management 5+ years of experience in cybersecurity or intelligence, with demonstrated expertise in protecting critical intellectual property and proprietary technologies from advanced threat actors Ability to obtain and maintain U.S. government security clearance In-depth experience of one or more project and/or product management methodologies (for example: agile, PMI, product execution) Track record of making risk based decisions using data to understand trends and support decision making Track record of consistently working under your own initiative, demonstrating experience of resourcefulness and pivoting in changing situations, being detail-oriented and a proactive problem solver, and delivering results at a large scale Experience influencing and driving alignment amongst a wide stakeholder base, including: executive leaders, peers, technical, and non-technical stakeholders across roles across the company Demonstrate subject matter experience of understanding of the supported domain, design measurement methodology, and conduct through analysis of the problem space Preferred Qualifications Cybersecurity certifications, e.g., Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP) Product Development related project management certifications, e.g., Certified Scrum Master (CSM) Experience understanding proprietary in-house built systems, information security, corporate systems (e.g., ServiceNow, Salesforce, Workday), and driving complex projects with process and technology changes Experience managing projects related to cybersecurity and information security operations, including projects on improving and demonstrating the maturity of repeatable operations (i.e. compliance issue remediation, process maturity enhancements, developing runbooks to run repeatable processes , etc.) Track record of building cybersecurity / information security programs that stand up to rigor of external legal and regulatory compliance with eye toward developing efficiencies (e.g. reduced overhead, increased speed to execute, automation features, etc) Responsibilities Evaluate existing and future problem spaces through a comprehensive Meta lens, auditing similar problems in multiple places, to ensure Security solution development is universal and deduplicated Build playbooks and process channels to help security scale across Meta and the multiple ever-expanding dimensions with minimal friction for partner teams Connect dots by understanding/auditing where people are solving the similar problems in multiple different places and deduping Drive standardized frameworks for identifying and closing gaps for new products, regulation, external audits and compliance, third parties, internal tools, etc Develop Meta-wide playbooks for steady state delivery of security services, including operational measurement Scale playbooks by constantly driving efficiencies (e.g. reduce overhead, increase speed to execute, automate using AI) Responsible for managing multiple Security portfolios and workstreams using Agile best practices. This includes planning, coordinating with cross-functional teams, tracking status and reporting, communicating to the project team and key stakeholders, and creating the appropriate documentation Drive the planning and facilitation of table top exercises to validate crisis management protocols and enhance team preparedness Lead executive-level briefings, presenting key findings, recommendations, and strategic updates to leadership Build close relationships with other highly cross-functional teams within Meta including, but not limited to Legal, HR, Physical Security, Policy, and Engineering Select appropriate security metrics to measure the success of the portfolio and analyze data to identify trends and patterns About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

A leading digital transformation company is looking for an Engagement Manager to drive digital transformation programs. The role involves leading presales efforts, overseeing delivery teams, and maintaining strategic client relationships. With a focus on customer experience and technical oversight, candidates should have 10+ years in retail or B2B commerce, expertise in Agile methodologies, and a strong executive presence. This position offers a competitive salary ranging from $150,000 to $200,000 and a comprehensive benefits package. #J-18808-Ljbffr

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems has an opening for a Manager Manufacturing Systems Engineering 3 This leadership role is located in Palmdale, CA but can be located in San Diego, CA or El Segundo, CA with travel expectations. The Manager Manufacturing Systems Engineering 3 will have the responsibility of providing organizational and technical leadership and direction across the Autonomous Collaborative Platform (ACP) portfolio. This position involves leading production approaches for intelligent manufacturing, flexible facilities, and low‑cost high‑rate manufacturing, which will include the following responsibilities: Key Responsibilities Drive the evolution of production facilities with integrated digital thread, artificial intelligence, automation, and flexible configurations. Lead evaluation and implementation of enabling production technologies, including but not limited to composites fabrication, assembly, automation, inspection, direct part manufacturing, LO technologies, as well as digital capabilities. Work with consultants, strategic partners, universities and technical consortiums to evaluate developing technologies/approaches for manufacturing air vehicles affordably and in high quantity. Provide guidance regarding design concepts, TRL/MRL maturity, and specification requirements to best utilize resources and develop affordable manufacturing solutions. Collaborate with all ACP teams to influence product definition and assembly strategy implementing Design for Manufacturing, or “designing what we build.” Includes pushing for additive manufacturing, unitized composites, other emerging lower cost processes. Solve technical challenges with creative solutions in fast‑paced, resource‑limited manufacturing environments. Develop and refine manufacturing strategies for low‑cost high‑rate production for air vehicles, with a critical focus on safety, efficiency, cost, and quality at scale. Understand and integrate novel tooling, fabrication, and assembly solutions for production. Champion modular, flexible tooling and lean, highly repeatable or adaptable production processes. Design production layouts/production factory to support flexible cell‑based or continuous flow manufacturing. Collaborate with other emerging programs to evaluate multiple ACP product line potentially mixed with other product lines. Create detailed ramp‑up plans including labor, equipment, facilities, and supplier readiness. Develop full understanding of capital investment requirements and timing. Develop manufacturing processes and digital strategies that provide detailed intuitive work instructions to mechanics in their work environment, reducing needs for training and ability to rapidly respond to production surge requirements. Develop hiring, staffing and training plan associated with the new techniques and integrate within operations functions and locations. Establish and lead a strategic vision for scalable, cost‑effective production aligned with business goals for rapid implementation. Develop comprehensive production solutions encompassing business development, digital thread, and data. Evaluate alternatives, create and execute roadmaps, and conduct gap analyses. Champion deployment and adoption of low‑cost high‑rate manufacturing across global production, engineering, and operations teams. Monitor industry trends, competitor advancements, and global manufacturing capabilities to build and maintain technological and cost advantage. We offer flexible work arrangements, 9/80 work schedule with every other Friday off, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. We are looking for self‑motivated, proactive, and goal‑oriented people to help us grow our services and become even better at what we do. Our leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: Upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: Holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: Operating as OneNG and removing barriers for our teams. We pioneer: Setting a vision that shapes the future and inspires others. Basic Qualifications Must have a Bachelor's Degree (STEM) AND 8 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production OR a Master's Degree (STEM) AND 6 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production. Minimum 6 years of experience leading the performance of tasks on schedule, at cost and achieving all requirements as either a project lead, integrated program team lead or manufacturing manager. Minimum 6 years of demonstrated success leading teams and/or organizations to achieve goals. Must have an active DoD Secret security clearance (US Citizenship required) as well as the ability to obtain and maintain Program Special Access. Ability to travel 20‑35% of the time. Preferred Qualifications Experience working with Integrated Product Teams (IPTs), cross‑functional stakeholders, and various customers such as Air Force and Navy. Prior experience operating in a dynamic environment of early development, low‑rate initial production and transition to high delivery rates. Prior experience working in low‑cost high‑rate manufacturing environments, whether automotive or aerospace, is highly desired. Proposal experience, and experience in other early phases of program lifecycle. Strong background in technology research portfolio management and demonstrated advancement of TRL / MRL and familiarity with DoD MRL Deskbook and Manufacturing Readiness Assessment (MRA) process. Excellent risk identification and mitigation skillsets in the development of aerospace technologies. Experience in “Design for Manufacturing” methodologies. Experience developing flexible factories and driving rapid technology implementation. Experience developing and deploying artificial intelligence tools for production environments. Experience developing and deploying digital thread/twin, or other data integration and prescriptive tools. Experience developing and deploying automation. Experience with composites unitization, bonded composite assemblies and determinant assembly techniques. Primary Level Salary Range $187,000.00 - $280,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, company paid holidays and paid time off (PTO) for vacation and/or personal business. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. #J-18808-Ljbffr

CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, national defense, and scientific discovery, supporting multiple programs across the universe. With us, you'll discover a culture of curiosity and collaboration that will have you Defining Possible from the day you start. Our space systems connect and protect millions of people on earth every day, now and for the future. Explore your future and launch your career today. Expand your horizons, advance your career, and contribute to a secure future for generations. Northrop Grumman\'s Space Sector invites you to bring your pioneering spirit to our collaborative teams. Northrop Grumman\'s Chief Information & Digital Office (CIDO) is seeking an experienced Digital Engineering & Digital Manufacturing Deployment Lead to work with a dynamic team that provides IT/digital leadership and direction with an emphasized focus on the Eastern Region Engineering and Manufacturing & Operations organizations which supports all Engineering, Manufacturing, Integration & Test, Production Engineering and Operations, and Facilities. This position will be located in our Dulles VA facility. We will consider candidates that could be located in our Linthicum MD or McLean VA facilities as well (with regular travel to our Dulles VA campus). Role and Impact Coordinate all aspects of implementing innovative information technology (IT) solutions that deliver value and enable Engineering and Manufacturing & Operations partnerships for greater efficiency. Lead IT strategic planning and IT implementations, as well as coordinate with other Space sector CIDO Operations teammates supporting day-to-day IT activity across the supported functions. Work closely with other Functions and Shared Services teams, including Engineering SEIT/Vehicle/Software/Electronics, Physical Security, InfoSec/Cyber Security, Infrastructure Services, IT Operations and Application services, etc. to securely deploy, maintain and optimize IT services that enable all Eastern Region Engineering and Manufacturing & Operations. Interact with members of the Eastern Regional Engineering and Manufacturing & Operations organization to optimize IT strategies in support of the organization\'s goals and objectives. Provide leadership over IT & digital activities supporting a portfolio of various networks, including strategy development, budget and cost management, proposal development, product and service acquisition and delivery to ensure timely, cost-effective deliveries and high level of customer satisfaction. Coordinate with project teams and resource managers to ensure delivery of requirements are met, changes are documented, and systems are developed, integrated, tested and deployed. Resolve competing demands related to project scope, schedule, cost, customer satisfaction, and quality and ensure compliance with organizational processes and procedures. Apprise CIDO management of status, customer satisfaction, and risks that might affect program performance to ensure team success. As a leader with integrity, you ensure ethical conduct, balanced results, and partner satisfaction. You respect and nurture growth, fostering a culture of excellence. Skilled in building collaborative teams and customer trust, you communicate well, champion excellence, and embrace change. If this job description reads like it was written specifically for you, consider joining our team! Basic Qualifications Bachelor's degree in a STEM (Science, Technology, Engineering, Mathematics) related field with 7+ years of relevant professional experience in support of Software Development, Information Technology, or Engineering and Manufacturing - OR - Master's degree with 5+ years of relevant professional experience in support of Software Development, Information Technology, or Engineering and Manufacturing. Proven ability to provide strategic direction regarding IT products, processes, applications and technology. Experience managing cross functional teams, leading projects, budgets and schedules. Excellent interpersonal and communication skills (written, oral, and presentation). Ability to travel up to 10%. Requires an active U.S. Government DoD Top-Secret security clearance at time of application, current and within scope. Willingness to obtain a Polygraph as a condition of continued employment. Preferred Qualifications Active Top-Secret/Sensitive Compartmented Information (SCI) clearance at time of application. Experience with IT Program Management in a dynamic environment. Experience managing COTS software portfolios. Experience in Project or Program Management with the ability to support multiple projects concurrently based on priority and criticality. Experience with Key Northrop Grumman standard engineering and manufacturing toolsets (e.g. Cameo for MBSE, Augment Reality for Shop Floor, Dashboarding/Data Analytics Tools such as Tableau, Mechanical CAD like NX and/or CREO, etc.). What Sets You Apart Experience successfully collaborating and team building across multiple domains. Demonstrated ability to independently prioritize, plan, and execute work tasks in a rapidly changing, fast-paced environment while maintaining high quality results. Curious about all the exciting developments with the Northrop Grumman Space Sector? Click the link below: ************************************* Primary Level Salary Range: $139,800.00 - $219,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate\'s experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. #J-18808-Ljbffr

Engagement Manager - Digital Transformation Travel: 25-40% (U.S. client sites) Reports to: Director, Professional Services About SkillNet SkillNet Solutions is a global leader in digital transformation, specializing in customer experience (CX), unified commerce, and enterprise-scale eCommerce. We help mid-market and enterprise organizations modernize operations, strengthen agility, and unlock measurable growth across digital and physical retail channels. Our consulting‑led approach delivers both strategic guidance and hands‑on solution delivery across complex technology ecosystems. The Opportunity The Engagement Manager (EM) is a senior strategic leader who drives commercial success, solution vision, and delivery excellence for large‑scale digital transformation programs. Acting as a trusted advisor and executive‑facing guide, you lead clients from the earliest presales conversations through successful go‑live. This role blends strategy, solutioning, and hands‑on program leadership-ideal for someone with deep retail/digital expertise, strong executive presence, and a passion for solving complex problems. What you will do: Presales Leadership & Commercial Growth Lead end‑to‑end presales efforts, including discovery, solution framing, and executive‑ready presentations. Drive commercial outcomes tied to: Prospect‑to‑client conversion Account profitability and margin performance Add‑on revenue and account expansion Develop and refine SOWs that balance client needs with delivery feasibility and financial targets. Represent SkillNet's value proposition with clarity, confidence, and consultative insight. Executive Advisory & Client Strategy: Serve as the executive sponsor for major engagements, cultivating deep, trust‑based relationships with C‑suite leaders. Deliver strategic recommendations using structured thinking, creativity, and domain expertise. Lead high‑impact workshops spanning CX strategy, customer journey mapping, technical requirements, and digital growth roadmaps. Maintain strong client satisfaction and long‑term account health (CSAT/NPS). Delivery Leadership & Technical Oversight: Oversee multi‑phase, multi‑workstream digital transformation programs (eCommerce, PIM, OMS, CX, etc.). Ensure on‑time, on‑budget, and on‑scope delivery while guiding cross‑functional delivery teams. Act as the bridge between business stakeholders and technical teams, translating complex concepts into actionable guidance. Partner with Solution Architects to identify risks early, resolve blockers, and maintain program momentum. Team Leadership & Methodology Governance: Lead matrixed teams of architects, engineers, and analysts with a focus on accountability and excellence. Tailor Agile/Scrum/Kanban or hybrid delivery models to fit client maturity and operating environments. Continuously optimize delivery processes to enhance efficiency, predictability, and client value. What you bring Exceptional executive presence and the ability to influence and advise C‑level leaders. Proven success in presales‑driven consulting roles, including ownership of SOWs, commercial KPIs, and conversion outcomes. Expertise in Agile, Scrum, Kanban, and DevOps methodologies with the ability to tailor frameworks to client contexts. 10+ years of experience in retail or B2B commerce with deep understanding of domain‑specific challenges. Strong technical foundation (e.g., enterprise/solution architecture) enabling credible engagement with technical teams. Hands‑on experience with modern commerce ecosystems (Shopify, SAP Commerce, Kibo, Spryker, commercetools, PIM, OMS, digital marketing/growth). Strong financial acumen including P&L ownership, budget management, and financial modeling. Comfortable working in highly ambiguous environments Bachelor's degree required; MBA preferred. Work and Benefits Snapshot SkillNet is committed to equitable, market‑competitive compensation. Total compensation for this role ranges from $150,000 - $200,000, based on experience and expertise. We offer a comprehensive benefits package including: Generous Medical, Dental, and Vision coverage Health spending accounts Long Term Disability 401(k) participation Flexible schedules PTO Learning & Development programs Company‑provided equipment for full‑time U.S.-based remote employees Offers are contingent upon successful completion of reference checks. Equal Opportunity Statement SkillNet Solutions is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, protected veteran status, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any characteristic protected by law. About us At SkillNet, we're passionate engineers, and creative thinkers dedicated to making modern commerce work for everyone. Since 1996, we've partnered with global names like Disney, lululemon athletica, and PayPal‑helping them dream bigger and deliver smarter, seamless experiences for their customers. What drives us? Transforming commerce is about more than technology‑ it's about people. We're the team that global brands turn to when they want to reimagine how enterprise and retail work in a fast‑moving digital atmosphere. By blending AI, cloud, and cutting‑edge SaaS, we help businesses anticipate the next shift and create a unified journey across B2B, B2C and B2B2C. With over 63 countries in our portfolio and a diverse, collaborative culture spanning three continents, SkillNet is always pushing boundaries (and having fun doing it!). We believe great ideas come from everywhere, so we're all about sharing knowledge, challenging the status quo, and celebrating our wins together. Ready to join a team that loves what they do and is shaping the future of commence? Let's engineer what comes next together! Our team is entirely remote and we're hiring! Take a look at our openings! ************************************* #J-18808-Ljbffr

White Glove Onboarding & B2B Integration Delivery Lead We're seeking an experienced and hands-on professional with experience in B2B/EDI projects and shape future of our White Glove Onboarding Practice. You'll play a pivotal role in ensuring customers experience smooth onboarding, seamless integrations, and outstanding delivery quality across our PartnerLinQ platform. This is a high-visibility role for someone who thrives at the intersection of technology, customer experience, and delivery excellence. Key Responsibilities Manage, and scale PartnerLinQ's White Glove Onboarding Practice to deliver world-class customer experiences. Lead B2B/EDI integration projects-from onboarding, requirements to testing and production go-live. Collaborate closely with Engineering, Product, and the Global Response Team (GRT) to optimize onboarding workflows. Oversee and coordinate EDI VAN setup and connectivity, including AS2, SFTP, VAN mailbox configurations, and partner communication protocols. Coordinate with partner networks, VAN providers, and managed service teams to ensure seamless connectivity and data exchange. Define and manage KPIs for onboarding speed, integration success rate, and customer satisfaction. Develop onboarding frameworks, templates, and best practices that drive delivery consistency and scalability. Mentor and coordinate global teams (onshore/offshore) ensuring operational excellence and timely project delivery. Serve as a trusted escalation point and advisor for customers during onboarding and delivery. What You'll Bring 4-6 years' experience in B2B/EDI integration, customer onboarding, or professional services within SaaS or supply-chain technology. Deep expertise in EDI standards (X12, EDIFACT) and integration protocols (AS2, SFTP, APIs and VAN connectivity.). Proven success managing enterprise-scale EDI/B2B projects Strong leadership, communication, and stakeholder-management skills. Experience leading distributed delivery teams and working in global, fast-paced environments. Bachelor's degree in Computer Science, Information Systems, or equivalent. About PartnerLinQ PartnerLinQ is a next-generation SaaS platform transforming global supply-chain connectivity, visibility, and decision intelligence. Our mission is to simplify and accelerate how enterprises connect, transact, and collaborate with their trading partners. Why PartnerLinQ Be the driver of a flagship onboarding practice in a rapidly scaling SaaS company. Collaborate with global teams shaping the future of supply-chain integration. Competitive compensation, performance incentives, and full benefits. Exposure to cutting-edge Azure, AI, and automation technologies. A culture that values innovation, ownership, and customer success.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate, and drive projects to successful completion, while exceeding customer expectation. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities Leading and managing complex cloud migration and implementation projects Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes Distilling customer needs into clear technical requirements and map them to business outcomes Decomposing complex technical problems into actionable, deliverable solutions Contributing to technical documentation and define documentation standards About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. Work/Life Balance - We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience 5+ years experience in cloud computing. Experience in project management of technical programs 5+ years of customer‑facing, large scale implementation consulting experience across multiple cross‑functional teams, as well as 5+ years of hands‑on experience with enterprise‑level IT projects that followed documented methodologies such as Agile and used project management tool sets (Confluence, Jira, etc) and source code management products. Current, active US Government Security Clearance of TS/SCI with Polygraph. Preferred Qualifications AWS experience preferred Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate Strong understanding of AWS services, architectures, and best practices Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers Experience supporting National Security mission systems, and the ability to represent AWS within the customer's environment, driving discussions with senior personnel regarding trade‑offs, best‑practice, project management, and risk mitigation. Hold at least one active project management certification, understand the value proposition of the public cloud and has delivered cloud engagements, presented to C‑level executives and technical subject‑matter experts, balanced multiple stakeholders, and managed projects with 10+ resources, 6+ months, or $250k+ in contract value. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site. #J-18808-Ljbffr

Full-Time; Bay Area, CA with occasional travel requirements; Part of the Fundraising team, reporting to the CEO; Must be based and qualified to work in the United States. [Estimated salary: $70,000] & this Opportunity Technovation is the world's largest AI accelerator for girls and women, and the largest women-in-tech network globally. We empower young people and women across 120+ countries to become AI innovators, entrepreneurs, and leaders. In 2026, we are significantly expanding our event footprint - from intimate alumnae gatherings to major convenings with global AI leaders - to deepen community engagement and cultivate donor and partner relationships. We are seeking a highly organized, detail-focused Events & Audience Engagement Manager to plan, execute, and support a robust calendar of high-impact events. This role is equal parts event logistics (venues, run-of-show, contractors, materials), operational planning, and audience cultivation - ensuring the right people are invited, prepared, and inspired to participate. The goal of this role is to build and maintain events that drive connection, belonging, and generosity across our global ecosystem. From managing Eventbrite pages to shaping guest lists, coordinating speakers, and hitting attendance targets, this role will make sure each event is seamless, strategic, and well-attended. Core responsibilities Event Logistics & Production (50%) Lead end-to-end logistics for 10-15 annual events (virtual + in-person). Source and manage venues (in partnership with funding partners), catering, AV, photography, livestream, décor. Manage contracts, vendor negotiations, timelines, and safety considerations. Build detailed run-of-show documents and coordinate event-day execution. Set up and manage Eventbrite/registration systems, confirmation flows, and reminders. Audience Cultivation & Attendance Growth (25%) Build thoughtful guest lists for each event in partnership with fundraising, program and leadership teams Ensure that the right people - funders, partners, alumnae, community members - are invited and motivated to attend. Coordinate invite sequencing, reminders, and personalized outreach. Partner with Marketing to ensure timely email communications and social promotion. Track registrations, monitor attendance risk, and adjust outreach to hit targets. Steward relationships with speakers, panelists, and VIP attendees to ensure a premium experience. Event Planning & Project Management (25%) Develop an event calendar with content focus, milestones and deliverables in collaboration with relevant team members Conduct pre-event planning meetings with Fundraising, Marketing, Programs. Prepare and distribute planning documents: briefing notes, speaker prep, scripts. Anticipate operational needs - signage, name badges, seating, volunteer roles, AV needs. Manage travel logistics for speakers, VIP guests, and staff when needed. Support event content flow (presentations, demos, mission moments). Success Metrics This role will be measured on: Strength of audience cultivation (warm leads generated, donor engagement moments created). Attendance targets met or exceeded for every event. Quality of event logistics and execution, measured through post-event surveys and staff review. Ideal Candidate Skills 5+ years in event planning, event operations, community engagement, or similar logistical roles. Proven ability to execute complex, multi-stakeholder events at high quality. Strong project management skills; able to run multiple events concurrently. Experience with AI tools, Eventbrite, Google Suite, Zoom Events, CRMs, and project management tools. Experience in audience engagement, ensuring people show up - via smart outreach and follow-through. Excellent written and verbal communication; polished with VIPs and senior leaders. Calm under pressure, anticipatory, and extremely detail-oriented. Note: Removed emphasis formatting for accessibility. To Apply Please apply at this link . Please be ready to provide your LinkedIn, along with completing a screening task. #J-18808-Ljbffr

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' ********************************* Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe transportation is more than movement it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn't just a job it's a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world. In the role of Area Digital Delivery Manager, we will count on you to: Lead the development, growth and resources of the Digital Delivery practice for the Transportation Business Group in Southern California area to support Architecture, Engineering and Construction teams. Responsible for standardizing and growing area Digital Delivery Program to support VDC/BIM, Data Acquisition, 3D Clash Detection, 4D Construction Phasing, 5D Cost Estimation and Asset Management across various sectors within the Transportation industry. This role will work in close coordination with area Project Controls, Geospatial Information Management, and Visualization & Interactive Design teams to enhance project delivery within the area through effective use of technology related services. Work closely with National Digital Delivery Leadership to assist in development of Area BIM Standards, best practices, training, knowledge sharing networks, technology implementation and thought leadership while establishing regional presence to support growth of Digital Delivery practice within the Southern California area. Identify appropriate staffing needs through working with area leadership in building Digital Delivery team and BIM Staff to enable successful Digital Delivery of Projects. Lead Digital Delivery/BIM Management of Area Mega Projects, working along side Project Managers to develop scope and fee of Digital Delivery services, writing and enforcing BIM Execution Plans, establishing and communicating standards, protocols and best practices while working collaboratively with multi-disciplinary teams. Work with Area CAD Managers to lead team members in coordinating submittals for clients, governmental agencies, permitting agencies, etc. for reviews, approvals, and other milestones. * Lead team and establish best practices for performing thorough quality control (QA/QC) of models and sheet files for standards compliance and discipline coordination. * Ability to lead the setup, implementation and oversight of projects Common Data Environments with support of application specialists Be able to handle multiple, demanding, and complex projects in a timely manner with accurate and measurable results. Perform other duties of a similar nature and level as assigned. * #LI-JC8 Required Qualifications Technical degree or a combination of education and relevant experience A minimum of 5 years digital design (BIM element authoring) and 5 years digital delivery (model management) experience Comprehensive understanding of all discipline relations and operations of building systems Advanced skillset of 3D design software and document management infrastructure Advanced skillset of 3D Coordination tools Advanced skillset of Microsoft Office products and communication tools Familiar with industry standards and practices, along with discipline codes and specifications Familiar with basic automation and programming applications for efficiencies Familiar with 3D design software add-ins and supporting applications Familiar with content creation and management concepts Superior client service, communication, and presentation skills are essential Demonstrate strong analytical and problem-solving skills to effectively serve as a first line of technical support Excellent communication skills, attention to detail and leadership traits are essential Must have strong organizational skills to establish priorities between technical support requests and project work Must be enthusiastic, energetic, and an excellent work ethic What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package. #J-18808-Ljbffr

A leading aerospace company located in California is seeking a Manager of Manufacturing Systems Engineering. This role involves leading production approaches and developing strategies for high-rate manufacturing. Ideal candidates will have significant experience in aerospace, systems engineering, and a strong leadership background. The position offers a competitive salary ranging from $187,000 to $280,600 annually. #J-18808-Ljbffr

A technology firm in Boston is seeking a Site Reliability Engineer II to enhance the reliability of its cloud-native platforms. The ideal candidate will have over 3 years of experience in platform engineering and a solid grasp of Kubernetes and cloud services like Azure and AWS. Responsibilities include building tools that support engineering teams and improving system performance. This position follows a hybrid work model and emphasizes collaboration to foster innovation. #J-18808-Ljbffr

ABOUT TEMENOS We're passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences. We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions. Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better! THE ROLE 2/3Sentences on the position, an elevator pitch about what the role does. OPPORTUNITIES (5 activities that the successfulcandidate will be involved in)- delete this part before posting You will You will You will You will You will SKILLS You should You should You should You should You should VALUES Care about Commit to Collaborate with Challenge the Temenos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please let us know. Please make sure to read our Recruitment Privacy Policy

Dura Digital is growing, and we need amazing talent like you to join our team of creative, innovative, and caring consulting professionals to achieve our vision to make our clients' digital future a reality. If you are passionate about helping organizations achieve their goals of digital transformation, and you dream about building a company that excels in everything it does and never stops improving, you have found the right team. You are applying to an organization that is founded on creativity, challenging technological boundaries, and providing our customers with amazing solutions. We challenge the status quo, create unforgettable experiences, and deliver innovation to ultimately realize your digital potential. With your active involvement, creativity, and support, Dura Digital will continue to achieve and surpass its goals. DELIVERY MANAGER - MICROSOFT We are seeking a dynamic and experienced Delivery Manager to oversee and drive the successful delivery of projects for our key client, Microsoft. This role is critical to managing client relationships, ensuring exceptional project outcomes, and fostering growth within the account. The ideal candidate will possess strong account management skills alongside proven expertise in delivery management, enabling them to strategically build and expand Dura Digital's presence with Microsoft. Key responsibilities Client engagement and account management: Act as the primary point of contact for Microsoft, fostering a deep partnership based on trust and consistent value delivery. Proactively identify opportunities to expand Dura Digital's services within the Microsoft account by understanding their strategic goals and challenges. Develop and execute account growth strategies, aligning Dura Digital's capabilities with client needs to drive long-term value. Gain a strong understanding of Microsoft's procurement processes, onboarding, and vendor management to ensure Dura Digital can continue to transact with Microsoft as a client without friction. Regularly present performance metrics, insights, and strategic recommendations to client stakeholders, demonstrating ROI and partnership effectiveness. Team leadership: Manage and mentor cross-functional teams, promoting a collaborative, innovative, and results-oriented environment aligned with Dura Digital's core values. Ensure teams are empowered and equipped to deliver exceptional client experiences while maintaining operational excellence. Project management: Lead the planning, execution, and delivery of digital transformation projects for Microsoft, ensuring they are completed on time, within scope, and budget. Collaborate with internal teams to define project objectives, deliverables, and success criteria, aligning closely with client needs. Quality and risk management: Implement and maintain rigorous quality control processes to ensure deliverables meet or exceed client expectations. Anticipate and mitigate risks, addressing challenges promptly to ensure project success and maintain client trust. Continuous improvement: Leverage client feedback, project retrospectives, and market trends to drive ongoing improvements in delivery processes and account management strategies. Qualifications Bachelor's degree in Business, Information Technology, or a related field. Minimum of 5 years of experience in project or delivery management within the technology sector, preferably with exposure to Microsoft technologies. Proven experience in account management and client relationship building, particularly with large-scale enterprise clients. Strong understanding of Agile methodologies and experience leading Agile teams. Exceptional communication, negotiation, and interpersonal skills, with a track record of engaging effectively with senior stakeholders. Demonstrated ability to identify, pursue, and close new opportunities within an existing account. Proficiency in project management tools and software. Complete alignment with Dura Digital's values. Why join our team We provide a competitive salary and group benefits for employees working in Canada, US, or Uruguay. We ensure extensive training is provided to help you continuously level-up. We'll provide the tools and equipment to enable you to do your best work. We constantly pursue and deliver on challenging and engaging projects. We are building an incredibly diverse and international team that you will be proud of. We continue to build on our amazing culture and would love for you to be part of it. Dura Digital is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, color, religion, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, veteran status, family care status, sex, or any other basis protected by federal, state, or local law. The estimated salary range for this position is $120,000 - $140,000 annually. Actual compensation may vary based on factors such as location, experience, and qualifications. Employees are also eligible for health, dental, and vision insurance, and paid time off.

A leading data resilience company in San Francisco is seeking a Senior Manager, Systems Engineering to lead a team supporting high-complexity service provider and MSP engagements. The role requires technical leadership, strong executive communication skills, and a strategic approach to customer engagements. Candidates should have over 8 years of experience in pre-sales systems engineering and a robust understanding of data resilience technologies. This position offers a competitive compensation package with excellent benefits. #J-18808-Ljbffr

Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle. **Please Note** This is NOT a developer role ** The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities ServiceNow Ticket Management Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support. Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems. Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations. Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager. Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service. Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence. Returns Queue Oversight Oversee the ServiceNow Returns Queue and asset record management tasks. Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity. Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database). Validate ownership status and warranty coverage before final disposition. Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints. Inventory Control and Lifecycle Tracking Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition. Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows. Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards. Continuous Improvement & Process Feedback Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities. Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms. Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures. Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities. Qualifications Required: 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules). Familiarity with ERP systems and asset tracking/inventory platforms. Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management. Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams. Experience with SLA monitoring, reporting, and issue escalation protocols. Exceptional attention to detail and process accuracy. Intermediate Excel skills for custom reporting and dashboard creation. Strong communication skills, including stakeholder updates and documentation creation. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. #LI-Remote #FutureTechJob #LI-SG1 Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Job Title: Behavior Manager Department: Behavior - 07; Foster - 05 Job Classification: Full time, exempt position Job Relationships: Reports to the Associate Director of Operations. Directly supervises Behavior Supervisor and Foster and Transfer Supervisor; indirectly supervises Behavior Coordinators, Foster and Transfer Coordinators, and departmental volunteers at multiple campuses. Working relationships include Client Services and Animal Care Teams, Veterinary Services, Volunteer and Humane Education, Management Team and other members of the organization. The Behavior Manager oversees the organization's Behavior and Foster/Transfer departments. This position trains and supervises staff and volunteers in all aspects of the behavior program and designs, creates and/or implements behavior, foster, and transfer related programs and protocols. The position supervises three (3) or more staff members directly, more indirectly, plus associated volunteers. The schedule for the position is generally Sunday through Thursday or Tuesday through Saturday with evenings, nights, weekends, on-call and holidays as required. This job regularly travels and works at all organization campuses (Greeley, Larimer, and Weld), offsite adoption locations, transfer partners (in and out of state) and worksites. Essential Duties and Responsibilities Leadership & Team Management: Hire, manage, and supervise staff and volunteers within the Behavior and Foster/Transfer departments, providing training, mentorship, and growth opportunities. Oversee staffing needs, including scheduling, payroll approval, performance reviews, disciplinary actions, and recognition. Ensure professional conduct standards, attendance, and punctuality expectations are modeled and upheld. Serve as Department Volunteer Supervisor (DVS) and participate in related meetings. Understand and perform all functions within scope; provide coverage for reports as needed. Program Development & Compliance: Develop, document, and implement standard operating procedures and protocols for Behavior/Enrichment and Foster/Transfer that are aligned with shelter capabilities, Socially Conscious Sheltering, Fear Free Practices, and PACFA regulations. Monitor and review internal protocols to ensure regulatory compliance and operational consistency. Oversee census management and inventory of shelter supplies, food, and medical necessities. Serve as the escalation point for complex or behavior-related decision-making. Behavioral Oversight: Conduct daily behavior assessments and enrichment for shelter animals; recommend outcomes including adoption, foster care, transfer, behavioral plans, or euthanasia. Lead shelter behavior rounds and respond to behavior-related inquiries from staff and the community. Provide euthanasia services, serve as a euthanasia trainer, and approve euthanasia lists. Strategic Planning & Reporting: Develop and execute department budgets, annual goals, and long-term strategic plans and growth initiatives. Provide monthly reporting and oversee data collection across departments. Community Engagement & Collaboration: Deliver community support programming that enhances public engagement and animal welfare. Develop and conduct educational programs for staff, volunteers, and the public on current best practices in animal welfare. Contribute to organizational events, marketing, and fundraising efforts. Foster positive, collaborative relationships across departments and with partner organizations. Promote teamwork and maintain strong, supportive engagement with coworkers. Stay current with evolving industry practices through ongoing education and training. Other Duties/Responsibilities Vaccinates animals as required and assists with examinations and/or treatment as needed and assigned. Cross trains in and assists other shelter departments as necessary. Actively participates in and supports management decisions and works collaboratively within the Organization. Attends and participates in relevant meetings. Work closely with the Marketing team to identify animal highlight opportunities. Responsible for annual Placement Partner recognition event. Other duties as assigned. April 2025 Qualifications Job Qualifications Education/Experience: Minimum of a Bachelor's Degree in biology, animal behavior, animal husbandry, veterinary field, or applicable field of study OR equivalent applicable professional work experience required. Animal Behavior Association certification (CTC, CPDT-KA, KPA-CTP, ACAAB) required. Shelter affiliate status with the IAABC desired. Minimum of two (2) full years hands-on companion animal training or behavior assessment experience required. Proven experience with positive reinforcement training techniques required. Minimum of one (2) full years direct staff supervision or four (4) full years of volunteer supervision (including hiring, scheduling, training, managing performance and evaluation) required. Experience hiring, training, staffing, scheduling, and evaluating staff or volunteers required. Two (2) years working with the general public in a customer/client focused position required. Animal shelter experience highly desired. Chameleon or other animal shelter software highly desired. Animal enrichment experience highly desired. Euthanasia experience a plus. Bilingual in English and Spanish reading, writing, understanding and speaking a plus and includes a wage premium. Knowledge: Common animal sheltering behavior assessment tools such as SAFER, Match-Up II, Assess-a-Pet programs or similar. Animal health, care, welfare, behavior, and enrichment. Strong animal handling skills, including knowledge of breeds, colors, and non-domestic species (e.g., exotics). Companion animal training and behavior modification methods (especially positive reinforcement training methods). Skills: Proficient in Microsoft Office and specialized software. Strong written, verbal, and public speaking skills. Excellent organization and record keeping. High emotional intelligence, integrity, and work ethic. Strong public speaking, customer service, and interpersonal communication skills. Abilities: Able to exercise good judgment when dealing with personnel, client, animal and management issues. Able to work with, and to see and hear, animals and people. Effective record keeping ability. Able to work independently and in a team setting. Able to multi-task and prioritize job duties in a fast-paced and constantly changing work environment and maintain composure in stressful and emotional work situation; Able to use sound judgment when dealing with confidential information. Proven ability to learn specialized software. Proven ability to perform euthanasia. Other: Must be at least 21 years old. Valid Colorado driver's license, insurable record, and personal auto insurance. Willing to perform euthanasia and obtain euthanasia/vaccination certification. Willing to receive rabies vaccination and periodic titer testing. Working Conditions: Work Environment: Work is primarily performed in the animal shelter setting and in the field at foster homes and placement partners. Office space is shared. Potential for exposure to zoonotic diseases; Exposure to Shelter animals including dogs, cats, small mammals, exotics such as reptiles, birds and more. Potential for exposure to dangerous and fractious animals; Exposure to high noise levels when in kennel area; Potential for animal bites and scratches while handling animals; Exposure to cleaning products; Potential exposure to various weather conditions when working outside. Exposure to clients showing a wide range of emotions including hostility. Driving a transfer van long distances out of state with overnight stays as needed. Physical Activities: Handling animals of various types and temperaments. Lifting and carrying of up to 50 pounds without assistance and heavier amounts with assistance. Potential for sitting, walking, standing on feet or driving a vehicle for 8 hours or more a day. Audibly listening to, verbally speaking to and visually seeing people and animals is required. Listening and verbally speaking on the telephone and in person; performing repetitive data entry; driving a vehicle on behalf of the Organization; bending, squatting and kneeling; walking dogs on a leash; performing physical examinations on animals; animal restraint; handling and using syringes and needles. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. NOCO Humane conducts background checks, DMV checks and requires drug testing of all employment candidates. We are an Equal Opportunity Employer. Benefits for full-time employees include options for medical and life, dental, vision and supplemental accident insurance; STD/LTD insurance; a matching 403b plan; paid time off (PTO) accrual; 9 paid holidays and more. April 2025