Senior Staff Lifecycle Marketing Manager
Director of analytics job at SoFi
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
We're hiring a Senior Staff Lifecycle Marketing Manager to lead from the front on a highly visible, hyper-growth product vertical responsible for a significant share of business unit revenue.
This is not a conventional CRM role - you'll set the vision, build new systems, and steer cross-functional partners and stakeholders across Product Marketing, EPD, Operations, Sales, Data Science and Executive Leadership through ambiguity and accelerated growth.
Your job isn't just to manage campaigns - it's to wrangle complexity, push creative boundaries, and deliver outsize impact in a business environment that moves fast and expects even faster results. You'll partner directly with senior stakeholders to define aggressive yet meaningful goals and help shape the future trajectory of one of our company's most promising verticals.
What you'll do:
* Influence: Earn trust from senior stakeholders through confident perspective, clear communication, and consistent delivery.
* Advocate: Champion the resourcing, tooling, and prioritization required to unlock the team's full growth potential.
* Architect: Design big-picture lifecycle infrastructure that aligns strategic goals with technical and operational constraints at a system level.
* Navigate: Lead execution through complex, constraint-heavy environments by surfacing bottlenecks, influencing priorities, and proactively managing risk.
* Translate: Turn executive direction into clear, actionable lifecycle programs, articulating trade-offs, dependencies, and measurable outcomes.
* Motivate: Inspire your team with a bold, forward-looking vision that drives innovation while staying grounded in business impact.
* Collaborate: Work cross-functionally with Product Marketing, EPD, Sales, Operations, and Data Science to embed lifecycle logic across the customer experience
* Mentor: Uplevel lifecycle maturity across the org by coaching beyond your team and shaping how lifecycle strategy is applied at scale.
* Communicate: Deliver strategic insights and program updates with clarity and confidence, especially to VP and C-suite stakeholders.
* Establish: Build and scale a rigorous culture of testing, iteration, and insight-driven lifecycle evolution.
What you'll need:
* Bachelor's Degree, ideally in Business, Finance, Marketing, or a technical field (or equivalent)
* 12+ years of lifecycle marketing, CRM, or growth experience in B2C digital products; fintech, subscription, or behavioral-change domains are strongly preferred.
* Scale: demonstrated experience delivering hyper-scale growth (3-10x YoY).
* Team Leadership: experience leading a senior-level team (at least 2).
* Background in organizational change or helping teams adopt new ways of working, particularly during hyper-growth or post-reorg phases.
* A proven track record of bringing focus and stability to ambiguous, fast-changing, or high-pressure environments, in a matrixed or global organization.
* Ownership Scope: experience owning at least $100M+ in annual revenue and/or 60% of the business' revenue.
* Deep expertise in lifecycle infrastructure and architecture: journeys, triggers, experiments, personalization, and user segmentation at scale.
* Fluent in martech and data: Braze, Amplitude, SQL database architecture
* Strong EQ and influence: ability to foresee and guide organizational change, not just adapt to it.
* A history of stepping into informal leadership roles outside your core remit - shaping culture, onboarding others, or leading cross-functional initiatives.
* Past role as a thought leader or internal evangelist for lifecycle or growth marketing - influencing strategy beyond team boundaries.
* A builder's mindset with executive presence - equally comfortable creating new frameworks and confidently aligning cross-functional leaders around them
Nice to have:
* Master's degree in business administration, finance or technical field
* Background in fintech, behavioral economics, or industries requiring high trust and regulatory consideration.
* Passion for personal finance, economic empowerment, or mission-driven tech products.
* Familiarity with predictive or AI-driven journey orchestration, dynamic content systems, or real-time personalization.
* Proficiency in querying and interpreting data using SQL, Looker, or similar tools beyond standard dashboards.
* Demonstrated ability to scale lifecycle programs globally or across multiple product surfaces (e.g., web, mobile, in-product).
* Exposure to pricing, monetization, or revenue strategy work in collaboration with product or finance teams.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
Pay range: $128,000.00 - $220,000.00
Payment frequency: Annual
This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Auto-ApplyHead Of Data & Analytics
New York, NY jobs
We are partnering with a leading financial services organization to hire a Data & Analytics leader to oversee enterprise data capabilities supporting various business functions within a large Group Benefits business.
Responsibilities
Lead enterprise data & analytics teams supporting sales-led business functions
Own and modernize broker and sales data platforms
Partner with senior stakeholders to turn commercial priorities into data solutions
Drive cloud-based data modernization, reporting, and analytics capabilities
Lead and develop a globally distributed team
Requirements
Senior data & analytics leadership experience in Group Benefits / Insurance
Strong background with broker and sales data (performance, compensation, reporting)
Experience modernizing data platforms in cloud environments
Familiarity with Salesforce or commercial data ecosystems
Proven ability to influence business outcomes through data
Comfortable operating in complex, enterprise, global environments
Director, Decision Science Analytics - Life Company Annuity and Health
San Antonio, TX jobs
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking a talented Director, Decision Science Analytics to lead a team within the Life Company Data and Analytics Team. The Life Company Data and Analytics Team develops exciting and innovative Analytics, Data, Reporting, and Artificial Intelligence capabilities in support of the USAA Life Company strategy. This people leader role will lead a team of analysts responsible for Analytics, Reporting, Dashboarding and Data Ad hoc for the Annuity and Health lines of business. This leader will work closely with our Life Company and other USAA business partners to develop forward-thinking and art-of-the-possible solutions to meet our member and business needs. Additionally, this people leader will ensure that the team continuously advances their data acumen and analytical skills for the future.
As a Director, Decision Science Analytics, you will lead and develop a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX campus. Relocation assistance is not available for this position.
What you'll do:
As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches.
Develops team reputation as highly skilled experts in decision science support.
Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations.
Monitors, understands, and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs.
Understands the business direction, environment, and strategies, to set the analytic direction and builds strategy to execute the approach that will influence business and drive change.
Leads the effort and/or partners with enterprise analytics teams to build USAA core analytics capabilities and processes.
Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making.
Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge.
Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework).
Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience in a decision support analytic function OR advanced degree in relevant discipline, 6 years of experience in a decision support analytic function.
3 years of direct team lead or management experience.
Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels.
Modernizes knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
3 or more years of experience formally leading a team of Decision Science Analysts and Business Intelligence Analysts
Working knowledge of Annuity and Health products
Knowledge of data and analytical capabilities available across USAA Association
Advanced degree in in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline
Compensation range: The salary range for this position is: $164,780 - $296,610
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector of Business Operations
New York, NY jobs
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Director of Product Management
San Jose, CA jobs
Director of Product, Fraud and Risk
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
We're looking for a Director of Product to lead the fraud and risk function for our consumer products. This is a high-impact IC role today, responsible for architecting the systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.
You'll own the strategy and the execution, bringing clarity to complex fraud and risk challenges. You'll align partners around the right signals and defenses, and personally driving the roadmap that materially reduces losses. As the business grows, this function will expand, and this leader will play a critical role in shaping how the team and capabilities scale.
The ideal candidate brings systems-level thinking, hands-on rigor, and the ability to operate at director-level altitude while still executing with precision in a fast-moving fintech environment.
Essential Job Duties & Responsibilities:
Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience.
Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.
Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.
Required Skills, Knowledge & Abilities:
10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.
Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.
High-signal communication: clear, structured, authoritative.
$230,000 - $260,000 a year
In addition to the above salary, this role may be eligible for a bonus and equity.
Director of Product Management
Fremont, CA jobs
Director of Product, Fraud and Risk
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
We're looking for a Director of Product to lead the fraud and risk function for our consumer products. This is a high-impact IC role today, responsible for architecting the systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.
You'll own the strategy and the execution, bringing clarity to complex fraud and risk challenges. You'll align partners around the right signals and defenses, and personally driving the roadmap that materially reduces losses. As the business grows, this function will expand, and this leader will play a critical role in shaping how the team and capabilities scale.
The ideal candidate brings systems-level thinking, hands-on rigor, and the ability to operate at director-level altitude while still executing with precision in a fast-moving fintech environment.
Essential Job Duties & Responsibilities:
Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience.
Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.
Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.
Required Skills, Knowledge & Abilities:
10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.
Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.
High-signal communication: clear, structured, authoritative.
$230,000 - $260,000 a year
In addition to the above salary, this role may be eligible for a bonus and equity.
Director of Product Management
Santa Rosa, CA jobs
Director of Product, Fraud and Risk
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
We're looking for a Director of Product to lead the fraud and risk function for our consumer products. This is a high-impact IC role today, responsible for architecting the systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.
You'll own the strategy and the execution, bringing clarity to complex fraud and risk challenges. You'll align partners around the right signals and defenses, and personally driving the roadmap that materially reduces losses. As the business grows, this function will expand, and this leader will play a critical role in shaping how the team and capabilities scale.
The ideal candidate brings systems-level thinking, hands-on rigor, and the ability to operate at director-level altitude while still executing with precision in a fast-moving fintech environment.
Essential Job Duties & Responsibilities:
Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience.
Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.
Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.
Required Skills, Knowledge & Abilities:
10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.
Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.
High-signal communication: clear, structured, authoritative.
$230,000 - $260,000 a year
In addition to the above salary, this role may be eligible for a bonus and equity.
Director, Brand Marketing
San Antonio, TX jobs
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Director, Brand Marketing, you will develop marketing plans and strategies that promote the brands' products and services in a way that elevates the brand. You will help build the brand and raise brand awareness through innovative, multichannel, and cross functional marketing campaigns. Review market research and competitive intelligence projects and results to identify and articulate customer, competitor and industry trends which impact possible new branding opportunities and directions. Compile, analyze, and interpret data for in-market campaigns to make strategic and tactical recommendations or in the moment adjustments to help deliver against brand business / marketing objectives.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is available for this position.
What you'll do:
Responsible for leading a team that is facilitating all interaction points between Business Partners and Marketing for marketing, sales and service activities.
Manages collaborative working relationships with Business Partners and Marketing.
Integrates cross-functional collaboration and innovations by supplying knowledge between Business Partners and Marketing.
Provides status updates on marketing, sales and service activities to key stakeholders.
Measure and report performance of all marketing campaigns and assess ROI and KPIs.
Lead integrated team in the development of multi-channel creative campaigns to motivate audience to “take action".
May provide additional support, including performance analysis and communications, to key stakeholders, including Senior leadership.
Monitor market trends, research consumer markets and competitors' activities that help support development of marketing strategies.
Responsible for leading and guiding team in managing assigned Marketing budget(s).
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 or more years of progressive related experience required.
3 or more years of direct team lead or management experience required.
Subject-matter-expert understanding of the marketing function/discipline and demonstrated application of knowledge, skills and abilities.
What sets you apart:
10 or more years of brand and/or lifecycle marketing experience, including leadership at the enterprise or portfolio level
External experience from a scaled, consumer-centric organization (financial services, fintech, insurance, or loyalty-driven brands preferred)
Experience driving onboarding, loyalty, and rewards strategies that improve engagement and retention
Strong brand strategist with the ability to translate brand promise into clear product and experience narratives
Deep expertise in customer/member lifecycle marketing and data-informed decision making
Experience operating in complex, regulated environments
Demonstrated ability to build and elevate marketing capabilities, teams, and ways of working across strategy, creative and channel (media and owned)
Strong cross-functional leader able to influence product, digital, analytics, and compliance partners
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $127,310 - $243,340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector of Land-Use Planning & Permitting
Miami, FL jobs
Concord Crest Real Estate is a real estate land-use advisory, entitlement and permit expediting consulting company based in Miami, Florida. Concord Crest Real Estate is a partnership between national real estate investment and development firm, Concord Wilshire, and Crest Real Estate, the top land-use advisory and permit expediting firm in Greater Los Angeles.
Collectively, with over 50 years of experience and more than $22 billion in developed and acquired assets, Concord Crest provides fee-based real estate land-use advisory, entitlement and permit expediting services to developers, lenders, investors and property owners.
Utilizing backgrounds in real estate development, architecture, engineering, and urban planning, Concord Crest provides real estate land-use services for all types of real estate development from Palm Beach to Miami Beach, including single-family dwellings, multi-family, commercial offices, retail, and hospitality.
Summary:
Concord Crest is seeking a full-time, experienced Director of Land-Use Planning with a minimum of 6 years of experience in Miami, Broward, and Palm Beach Counties. Offering competitive salaries, comprehensive health benefits, and bonuses, Concord Crest provides a dynamic work environment for real estate professionals who can manage and execute projects with minimal supervision.
Job Responsibilities:
Hybrid role - Miami office
Ensuring project designs and developments are compliant with South Florida city and county codes
Zoning and Building code research and evaluation; permit expediting; preparation of case filings, including findings; project strategy leadership; public hearing presentations and neighbor coordination.
Client and Municipality relationship management
Managing a team of Permit Expeditors and Plan Check Project Managers
Directing the development of projects, including: obtaining project entitlements and CUP's; preparing project development budgets, schedules, and contracts; selecting and directing project teams, including the design and engineering; negotiating agency development agreements and ensuring compliance with terms; and preparing timely reports to owners and investors to ensure a successful completion of the project to meet financial and schedule objectives.
Developing partnership arrangements between municipal agencies, stakeholders, tenants, and landowners by representing the Company's interests in forging these partnerships and negotiating the essential agreements using Company policy and guidelines, and conducting the necessary presentations and meetings with municipal agencies, including planning commissions, public hearings, neighborhood groups, and civic organizations to obtain support for the projects.
Overseeing the preparation of Environmental Impact Reports and presentations to city review boards and city councils.
Selecting the most effective project team (architects, structural and MEP engineers, FLS consultant, communications consultant, etc., if and when required), directing the design development and coordination of the consultants at the appropriate phases, and ensuring that the design intent meets the project's financial, leasing, and operational objectives.
Researching new and updated municipal programs and regulations as it relates to the development project; review of development proposals and site plans for conformance with codes, plans, and regulations; collect, collate, and prepare reports on development projects, including land use, census information, tax base data, comp set data, and occupancy rates; evaluating re-zoning, ordinance amendments, site plans, special use permits, variances and other land-use submittals for developments; liaison between Company and community groups, government agencies, HOAs and elected officials; coordinate and oversee community review of public and private development projects; provides information to the public regarding developments.
Ensuring the project schedule is met.
Creating and updating the development analyses.
Preparing reports (narratives, updates, and comments on the development and financial status of the development) for Company review, and conducting presentations of projects for the Company.
Qualifications:
Bachelor's or Master's degree in Urban Planning, Civil Engineering, Architecture, or related field.
Land-use and permit expediting experience working on discretionary entitlements for 6 years each
Knowledge of Miami-Dade, Broward, and Palm Beach building codes and permitting process - experience of 2 years each.
Extensive client contacts and relationships with local and national architects, developers, land use attorneys, engineers, planners, and/or land owners, as well as local jurisdictional staff.
Experienced in due diligence matters in acquisition and development, including physical review, surveys, site plans, architectural drawings, and zoning ordinance review.
Experienced in predevelopment efforts, including zoning approvals, plat map preparation oversight, approvals, and schedules.
Knowledge of the principles and practices of urban planning, research, and data collection
Excellent ability to communicate with any number of municipal departments, government agencies, and the general public.
Creative problem-solving skills to research, analyze, and solve.
Ability to multitask and manage/lead a team.
Highly motivated, organized, diligent, detail-oriented, and hard-working leader.
Benefits:
Health and Vision
401(k)
PTO
Compensation:
$130,000-160,000 per year (DOE)
Director of AI & Intelligent Document Processing
Remote
Description AmeriSave is transforming consumer lending by building intelligent systems that simplify access to mortgages, home equity loans, and personal loans. As we expand our digital capabilities, we're investing in advanced AI to automate and optimize every step of the customer journey.Role Overview: We're hiring a Director of AI & Intelligent Document Processing to lead the strategy and execution of our document-to-data transformation initiatives. This leader will architect scalable systems using OCR, NLP, LLMs (including Gemini, OpenAI, Claude), and Intelligent Document Processing (IDP) platforms.Beyond building today's solutions, this role is responsible for evaluating emerging technologies, identifying what's best now and what's next, and continuously improving our document intelligence capabilities to stay ahead of the curve.Responsibilities:
Architect and lead development of AI-powered document processing pipelines.
Evaluate and integrate IDP platforms (e.g., Klippa, Rossum, Docsumo, Nanonets).
Build scalable APIs and services for document ingestion, classification, and structured data extraction.
Stay on the cutting edge of AI advancements-especially in LLMs like Gemini-and assess their applicability to AmeriSave's workflows.
Collaborate with product, data science, and operations to optimize downstream analytics and decisioning.
Drive innovation in post-OCR structuring (tables, formulas, handwriting recognition).
Ensure systems meet regulatory, privacy, and security standards.
Mentor engineers and foster a culture of experimentation, ownership, and excellence.
Required Skills & Experience:
8+ years in software engineering, with 3+ years in a leadership role.
Deep expertise in OCR (Tesseract, Google Vision, AWS Textract), NLP (spa Cy, HuggingFace), and LLMs (Gemini, OpenAI, Claude).
Proven experience integrating IDP platforms into enterprise workflows.
Strong understanding of document formats: PDFs, scanned images, structured forms.
Experience with Python, Java, or Node.js; cloud-native architecture.
Familiarity with RAG pipelines, vector databases, and semantic search.
Passion for evaluating new technologies and driving continuous improvement.
Excellent communication and stakeholder management skills.
Bonus Points:
Experience with BytePro LOS and Asterisk telephony systems.
Knowledge of mortgage compliance frameworks such as HMDA, TRID, RESPA, and ECOA.
Experience in fintech, lending, or mortgage tech.
Contributions to open-source document AI projects.
Familiarity with compliance workflows (e.g., KYC, income verification).
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation: The annual salary for this position generally ranges between $150,000 - $300,000. Benefits: · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
Auto-ApplyAD - Present Customer Analytics
Wilmington, DE jobs
We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics team. Analyzing and Marketing to Present Customers (PCs) is an essential pillar of OneMain's growth strategy. With over 2.5MM active customers, there are numerous opportunities to better understand their interests, motivations, and financial needs, and turn those insights into profitable marketing strategies. This individual will manage a team of two data-centric analysts, while partnering with the rest of the organization to develop and execute new strategies.
This role requires deep expertise in customer analytics, a strong customer-centric mindset, and cross-functional leadership skills. A successful candidate will have experience analyzing the drivers of customer engagement and loyalty, building cross-sell/upsell strategies, and partnering with channel owners to continuously improve communication with existing customers.
Collaborating with various partners, the role will also have responsibilities for strategy development and implementation, reporting/insight generation, and ad-hoc analyses spanning all aspects of the current customer lifecycle.
In the Role
Own and develop all aspects of Present Customer (PC) and Marketing reporting. Present insights on PC trends to various stakeholders
Partner with Present customer channel marketing teams to develop and drive loan renewal strategies.
Monitor PC loan renewal performance trends and comparisons to Plan.
Develop analytical tools and frameworks to drive test design and post-test analytics, supported by statistical significance calculations, KPI dashboards and data visualization tools.
Partner with Data Science to influence the development of new models to help improve PC performance and cross-sell conversion rates.
Partner with other members of the Marketing Analytics team, as well as with Finance and Risk to provide input to forecasts and budgets, and to prioritize initiatives based on ROI targets.
Partner with the Card team to develop and analyze product cross-sell strategies. Be a stakeholder on a team that advances OneMain's strategic agenda to become a multiproduct company.
Manage a team of high-performing analysts.
Requirements
Bachelor's Degree in a quantitative discipline, such as Engineering, Statistics, Economics, Data Analytics or Computer Science. MBA or Masters with a focus on Marketing or related fields, or an equivalent combination of education and professional experience is strongly preferred.
5+ years of analytical experience in digital/marketing space
2+ years of experience managing analysts; proven ability to build and incentivize high-performing analytical teams.
Advanced Excel skills required; proficiency with SQL required, SAS and/or Python a plus.
Experience leveraging digital marketing and data visualization tools.
Strong cross-functional communication and influencing skills, including experience presenting to and getting buy-in on strategy from senior executives.
Lending or consumer finance industry experience preferred.
Location: (hybrid) Wilmington, DE or Baltimore, MD
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Target base salary range is $130,000 - $180,000, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Auto-ApplyManager, Marketing Analytics
Wilmington, DE jobs
OneMain is currently seeking a dynamic and experienced Manager of Marketing Analytics to develop data-driven investment decisions to grow our largest marketing channel-Digital Marketing. This role demands expertise in analytics, a deep understanding of campaign P&Ls, channel attributions, and customer-centric design.
The ideal candidate will have a strong background in data analytics, digital channels, marketing unit economics, and performance management, with a passion for delivering actionable insights that support marketing objectives.
**The Role**
In this role, you will lead, develop, and design multi-channel frameworks and monthly processes to choose investments that are either the best from a CPL standpoint or need investments for strategic reasons. You will partner closely with various channel teams to build strategies to improve impressions, increase click-throughs, perform competitive market research, and optimize marketing spend. Additionally, you will routinely communicate and collaborate with several disciplines, including Finance, Credit & Pricing, Originations, Product, and Technology.
**Responsibilities:**
+ Develop thorough data-driven analyses, insights, and recommendations across all digital channels. Influence leadership and drive action plans with end-to-end ownership.
+ Identify and capitalize on growth opportunities within the digital channels to drive customer acquisition and revenue.
+ Drive improvements in our ability to detect changes, explain business performances/variances, and set monthly/annual targets through new analytical frameworks and techniques.
+ Effectively communicate with senior leadership, summarizing complex trends and insights into simplified coherent messages.
+ Manage multiple competing projects, setting clear expectations, and adhering to deadlines.
**Qualifications**
+ Bachelor's Degree (Master's degree preferred) in a quantitative discipline, such as Economics, Business Analytics, Engineering, Statistics, Data Science, or Computer Science.
+ 5+ years of experience in complex, data-driven problem-solving.
+ Strong SQL and/or Python skills. Hands-on experience working on complex structured and unstructured datasets involving several joins; experience with MS Office, Excel, and PowerPoint; experience with one of BI or data visualization platforms a plus (PowerBI, Tableau).
+ Prior experience with media mix modeling, multi-touch attributions, and digital channel strategies.
+ Innovative and capable of developing a highly analytical approach to solving problems; strong data and insights intuition, intellectual curiosity.
+ Ability to work independently, make sound, fact-based recommendations, and think strategically.
+ Exceptional communication and interpersonal skills, with the ability to effectively interact with senior executives.
+ Customer-focused mindset with a passion for delivering innovative marketing solutions.
+ Experience with various data mining and statistical methods is a plus (sampling, hypothesis testing, time series analysis, decision trees, residual modeling).
**Who We Are**
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
+ Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
+ Up to 4% matching 401(k)
+ Employee Stock Purchase Plan (10% share discount)
+ Tuition reimbursement
+ Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
+ Paid sick leave as determined by state or local ordinance, prorated based on start date
+ Paid holidays (7 days per year, based on start date)
+ Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.
Manager, Marketing Analytics
Wilmington, DE jobs
OneMain is currently seeking a dynamic and experienced Manager of Marketing Analytics to develop data-driven investment decisions to grow our largest marketing channel-Digital Marketing. This role demands expertise in analytics, a deep understanding of campaign P&Ls, channel attributions, and customer-centric design.
The ideal candidate will have a strong background in data analytics, digital channels, marketing unit economics, and performance management, with a passion for delivering actionable insights that support marketing objectives.
The Role
In this role, you will lead, develop, and design multi-channel frameworks and monthly processes to choose investments that are either the best from a CPL standpoint or need investments for strategic reasons. You will partner closely with various channel teams to build strategies to improve impressions, increase click-throughs, perform competitive market research, and optimize marketing spend. Additionally, you will routinely communicate and collaborate with several disciplines, including Finance, Credit & Pricing, Originations, Product, and Technology.
Responsibilities:
Develop thorough data-driven analyses, insights, and recommendations across all digital channels. Influence leadership and drive action plans with end-to-end ownership.
Identify and capitalize on growth opportunities within the digital channels to drive customer acquisition and revenue.
Drive improvements in our ability to detect changes, explain business performances/variances, and set monthly/annual targets through new analytical frameworks and techniques.
Effectively communicate with senior leadership, summarizing complex trends and insights into simplified coherent messages.
Manage multiple competing projects, setting clear expectations, and adhering to deadlines.
Qualifications
Bachelor's Degree (Master's degree preferred) in a quantitative discipline, such as Economics, Business Analytics, Engineering, Statistics, Data Science, or Computer Science.
5+ years of experience in complex, data-driven problem-solving.
Strong SQL and/or Python skills. Hands-on experience working on complex structured and unstructured datasets involving several joins; experience with MS Office, Excel, and PowerPoint; experience with one of BI or data visualization platforms a plus (PowerBI, Tableau).
Prior experience with media mix modeling, multi-touch attributions, and digital channel strategies.
Innovative and capable of developing a highly analytical approach to solving problems; strong data and insights intuition, intellectual curiosity.
Ability to work independently, make sound, fact-based recommendations, and think strategically.
Exceptional communication and interpersonal skills, with the ability to effectively interact with senior executives.
Customer-focused mindset with a passion for delivering innovative marketing solutions.
Experience with various data mining and statistical methods is a plus (sampling, hypothesis testing, time series analysis, decision trees, residual modeling).
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Auto-ApplyCIB Marketing Analytics
Plano, TX jobs
JobID: 210679310 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $104,500.00-$150,000.00 Are you passionate about transforming data into actionable insights that drive business growth? Join our dynamic team in CIB Marketing Analytics, where you'll be the digital marketing analytics expert supporting Payments, Global Banking, and Markets and Securities Services GTM activations and marketing initiatives.
Job Responsibilities:
* Dive deep into web analytics and user journey analysis on jpmorgan.com to understand customer behavior and optimize conversion paths.
* Map user journeys, analyze engagement metrics (bounce rate, time on site, scroll depth), and pinpoint opportunities for site and campaign improvement.
* Manage Adobe Analytics data pipelines to Databricks and utilize platforms like ContentSquare and 6sense for rich visitor-level insights.
* Build and maintain ThoughtSpot dashboards for executive stakeholders, and create custom metrics, segments, and dimensions in Adobe Analytics.
* Lead Claravine implementation to standardize campaign tracking across all business lines.
* Conduct thorough QA for new pages and campaigns, validating tracking codes, data layer implementations, and CTA naming conventions before launch.
* Analyze paid media performance across social, programmatic, search, and display channels.
* Deliver executive-ready reports, dashboards, and strategic recommendations to guide future marketing investments.
* Partner with web development teams across Global Banking, Markets and Securities Services, and Payments to define analytics requirements.
* Work cross-functionally with social media, paid media, content, and email marketing teams to deliver quarterly insights and recommendations to senior leadership.
Required qualifications, capabilities and skills-
* 3-5 years' experience with Adobe Analytics (workspace analysis, segments, calculated metrics, API integrations), SQL for data extraction and analysis, and dashboard creation using Tableau or similar visualization tools.
* Familiarity with marketing analytics platforms such as ContentSquare and ThoughtSpot, web debugging tools, and data engineering concepts (ETL, data quality management).
* Demonstrated ability to analyze digital marketing campaigns across paid social, programmatic, search, display, and email channels.
* Skilled in user journey mapping, conversion optimization, and website A/B testing.
* Proficient with key marketing metrics (CTR, CPL, CPC, CPM, ROAS, engagement, bounce rate, time on site) and marketing technology stacks (tag management, attribution tools, CDPs).
* Expert at translating complex data into clear, actionable insights for executive audiences.
* Strong presentation and reporting skills, with the ability to manage multiple projects simultaneously.
* Self-motivated, collaborative, growth-oriented, detail-focused, adaptable, and an excellent communicator.
* Experience with Content Square, Claravine, Python, cookie consent/privacy regulations (GDPR, CCPA), Databricks or Spark, and marketing automation platforms such as Marketo or Salesforce Marketing Cloud.
Preferred qualifications, capabilities and skills:
* Experience in financial services or B2B marketing is preferred.
Auto-ApplySenior Marketing Analytics Manager
San Francisco, CA jobs
Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for:
As the Senior Marketing Analytics Manager, you will lead the evolution of Circle's marketing analytics function from manual reporting to scalable, self-serve, AI-powered insights - delivering trusted, actionable insights that drive decision-making across the organization. In this hands-on, individual contributor role, you will leverage AI and predictive models to surface forward-looking insights and learning loops, while ensuring clean, enriched data to support accurate reporting and segmentation. In this role, you'll work cross-functionally with channel leads, Revenue Analytics, and Data Science to ensure alignment on KPIs and consistent data usage. You'll play a critical role in shaping how marketing performance is understood and acted on at Circle - driving a culture of data fluency, accountability, and continuous improvement.
What you'll work on:
Establish clear links between marketing activity, team OKRs, and business outcomes, ensuring reporting frameworks support accountability and decision-making.
Partner closely with channel, project, and campaign owners to define success metrics,align performance measurement with strategic goals, and build out automated reporting.
Lead the development and scaling of self-serve dashboards and AI-powered analytics, including predictive models and prompt-generated reporting.
Translate marketing goals into actionable data strategies that align with revenue and customer outcomes.
Collaborate with Revenue Analytics, Data Science, and our centralized AI team to ensure consistency and accuracy across reporting systems.
Proactively drive improvements in marketing attribution models to better assess influence on pipeline and revenue.
Drive improvements in measuring marketing effectiveness at the brand awareness level, including sentiment, search trends, and competitive insights.
Maintain high standards of data hygiene and leverage enrichment tools to create complete profiles of target accounts and inbound leads.
Mentor analytics specialists and collaborators, fostering a culture of experimentation and continuous improvement.
What you'll bring to Circle:
Core Requirements:
10+ years of experience in marketing analytics, business intelligence, or revenue operations.
Deep expertise in marketing attribution, campaign performance measurement, and funnel analytics.
Strong SQL skills with the ability to independently query, manipulate, and analyze large datasets.
Ability to translate complex data into strategic recommendations for non-technical stakeholders.
Strong proficiency in data and BI tools such as Snowflake, Superset, Bigquery, and Tableau or Looker.
Experience with marketing tools including Google Analytics, Hubspot, and Webflow.
Preferred Requirements:
Experience deploying AI tools for analytics use cases such as predictive modeling or prompt-based reporting.
Proficiency in Python for advanced data manipulation, modeling, or automation workflows.
Familiarity with brand awareness metrics, sentiment analysis, and competitive intelligence tracking.
Background in B2B or fintech environments with multi-touch marketing strategies.
Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $160,000 - $207,500
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to
accommodations@circle.com
for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
#LI-Remote
Auto-ApplyAD - Present Customer Analytics
New York, NY jobs
We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics team. Analyzing and Marketing to Present Customers (PCs) is an essential pillar of OneMain's growth strategy. With over 2.5MM active customers, there are numerous opportunities to better understand their interests, motivations, and financial needs, and turn those insights into profitable marketing strategies. This individual will manage a team of two data-centric analysts, while partnering with the rest of the organization to develop and execute new strategies.
This role requires deep expertise in customer analytics, a strong customer-centric mindset, and cross-functional leadership skills. A successful candidate will have experience analyzing the drivers of customer engagement and loyalty, building cross-sell/upsell strategies, and partnering with channel owners to continuously improve communication with existing customers.
Collaborating with various partners, the role will also have responsibilities for strategy development and implementation, reporting/insight generation, and ad-hoc analyses spanning all aspects of the current customer lifecycle.
**In the Role**
+ Own and develop all aspects of Present Customer (PC) and Marketing reporting. Present insights on PC trends to various stakeholders
+ Partner with Present customer channel marketing teams to develop and drive loan renewal strategies.
+ Monitor PC loan renewal performance trends and comparisons to Plan.
+ Develop analytical tools and frameworks to drive test design and post-test analytics, supported by statistical significance calculations, KPI dashboards and data visualization tools.
+ Partner with Data Science to influence the development of new models to help improve PC performance and cross-sell conversion rates.
+ Partner with other members of the Marketing Analytics team, as well as with Finance and Risk to provide input to forecasts and budgets, and to prioritize initiatives based on ROI targets.
+ Partner with the Card team to develop and analyze product cross-sell strategies. Be a stakeholder on a team that advances OneMain's strategic agenda to become a multiproduct company.
+ Manage a team of high-performing analysts.
**Requirements**
+ Bachelor's Degree in a quantitative discipline, such as Engineering, Statistics, Economics, Data Analytics or Computer Science. MBA or Masters with a focus on Marketing or related fields, or an equivalent combination of education and professional experience is strongly preferred.
+ 5+ years of analytical experience in digital/marketing space
+ 2+ years of experience managing analysts; proven ability to build and incentivize high-performing analytical teams.
+ Advanced Excel skills required; proficiency with SQL required, SAS and/or Python a plus.
+ Experience leveraging digital marketing and data visualization tools.
+ Strong cross-functional communication and influencing skills, including experience presenting to and getting buy-in on strategy from senior executives.
+ Lending or consumer finance industry experience preferred.
**Location:** (hybrid) Wilmington, DE or Baltimore, MD
**Who we Are**
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
+ Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
+ Up to 4% matching 401(k)
+ Employee Stock Purchase Plan (10% share discount)
+ Tuition reimbursement
+ Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
+ Paid sick leave as determined by state or local ordinance, prorated based on start date
+ Paid holidays (7 days per year, based on start date)
+ Paid volunteer time (3 days per year, prorated based on start date)
Target base salary range is $130,000 - $180,000, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.
Director of Data and Artificial Intelligence
Barnstable Town, MA jobs
We are seeking a visionary and strategic Director of Data and AI to establish and lead our organization's dedicated data and artificial intelligence function. This is a transformational leadership opportunity to continue to build our data and AI capabilities, driving innovation and competitive advantage across our banking operations. Reporting directly to the Chief Information Officer, this role will be responsible for developing our data ecosystem, implementing AI solutions and establishing the organizational capabilities needed to become a data-driven financial institution.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
Strategic Leadership & Vision
Develop and execute a comprehensive data and AI strategy aligned with the bank's business objectives and regulatory environment
Build and champion a data-driven culture across the organization, serving as a thought leader and change agent
Establish governance frameworks, policies, and standards for data management, data quality, and AI ethics
Partner with executive leadership to identify high-value opportunities for data and AI to drive business outcomes
Define and communicate the strategic roadmap for data infrastructure, analytics capabilities, and AI implementation
Data Ecosystem Development
Design and implement a scalable, secure data architecture that supports analytics, AI/ML, and business intelligence needs
Establish data governance frameworks including data quality standards, metadata management, and data lineage
Implement master data management (MDM) and data integration strategies across disparate banking systems
Develop data lake/lakehouse and data warehouse solutions optimized for both operational and analytical workloads
Create policies and processes for data access, security, privacy, and regulatory compliance (GDPR, CCPA, GLBA, etc.)
Build data cataloging and discovery capabilities to democratize access to trusted data assets
AI & Advanced Analytics
Identify, prioritize, and implement AI and machine learning use cases that deliver measurable business value
Develop responsible AI frameworks addressing ethics, bias mitigation, explainability, and model risk management
Establish MLOps practices for model development, deployment, monitoring, and lifecycle management
Create predictive and prescriptive analytics capabilities for risk management, fraud detection, customer insights, and operational efficiency
Evaluate and implement generative AI solutions while ensuring appropriate controls and risk mitigation
Build experimentation frameworks and proof-of-concept capabilities for emerging technologies
Team Building & Leadership
Build, develop, and mentor a high-performing team of data engineers, data analysts, data scientists, and AI specialists
Establish clear roles, responsibilities, and career pathways for data and AI professionals
Foster a culture of innovation, continuous learning, and technical excellence within the team
Develop partnerships with universities, technology vendors, and industry organizations to access talent and insights
Create training programs to upskill staff across the organization on data literacy and AI fundamentals
Stakeholder Management & Collaboration
Partner with business unit leaders to understand needs and translate them into data and AI solutions
Collaborate with IT, cybersecurity, compliance, and risk management to ensure integrated approaches
Manage relationships with technology vendors, consultants, and strategic partners
Present regular updates to executive leadership and board committees on data and AI initiatives
Serve as the primary liaison with regulators on data management and AI-related matters
Technology & Infrastructure
Select, implement, and manage modern data platforms, tools, and technologies
Ensure data infrastructure scalability, reliability, security, and cost-effectiveness
Establish cloud data strategies and hybrid architecture approaches as appropriate
Implement real-time data processing capabilities and streaming analytics where needed
Oversee API development for data access and integration with internal and external systems
QUALIFICATIONS:
EDUCATION, CERTIFICATIONS:
Bachelor's degree in Computer Science, Data Science, Statistics, Engineering, or related field required; Master's degree or MBA preferred
KNOWLEDGE, SKILLS & ABILITIES:
10+ years of progressive experience in data management, analytics, or AI/ML roles required
5+ years in leadership positions with demonstrated team-building experience required
Prior experience in financial services, banking, or highly regulated industries strongly preferred
Track record of successfully establishing data or analytics functions from inception
Technical Expertise
Deep understanding of modern data architecture patterns (data lakes, lakehouses, data mesh, etc.)
Strong knowledge of data governance, data quality management, and master data management
Expertise in AI/ML technologies, including supervised/unsupervised learning, NLP, and generative AI
Proficiency with cloud platforms (AWS, Azure, GCP) and their data/AI services
Familiarity with data engineering tools, ETL/ELT processes, and DataOps/MLOps practices
Understanding of data visualization, business intelligence, and analytics tools
Business & Leadership Skills
Strategic thinking with ability to translate business needs into technical solutions
Exceptional communication skills with ability to explain complex concepts to non-technical stakeholders
Proven change management capabilities in driving organizational transformation
Strong project management skills with experience managing multiple initiatives simultaneously
Financial acumen including budget management, ROI analysis, and business case development
Industry Knowledge
Understanding of banking operations, products, and customer lifecycle
Knowledge of financial services regulations (BSA/AML, KYC, GDPR, Fair Lending, etc.)
Familiarity with model risk management and regulatory expectations for AI in banking
Awareness of industry trends in fintech, open banking, and digital transformation
Must have cyber security awareness to protect the digital environment, the Bank, and customers.
Director of Data Science & Artificial Intelligence (AI)
Washington, DC jobs
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
In this compelling leadership position, you will plan and direct business unit operations and the work of a team who produce insights, new product or change recommendations, process improvement or automation, and predictive modeling to drive the success of strategy implementation. You will ensure team members are knowledgeable in data mining and data analysis methods, adept with large data processing techniques and computational programing capabilities, have practical problem-solving skills, and possess the ability to articulate solutions to non-technical consumers or partners. As the director, you will develop partnerships across the data engineering and data management teams, and external or created data sources to apply data mining techniques in preparation for analysis or use of enterprise data assets.
*THE IMPACT YOU WILL MAKE*
The *Director of Data Science & Artificial Intelligence (AI)*role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
* Lead a team of data scientist and AI developers, inspire innovation and development of advanced AI solutions from inception to production.
* Drive advancements in AI, while shaping the future of AI in mortgage industry and supporting the company's mission.
* Ensure collaboration with product and/or business owners, data engineers, and platform teams to align team objectives and group strategy.
* Oversee the application of AI and data science techniques from disciplines, such as computer science, computational science and methods, statistics, econometrics, data optimization, and data visualization. Ensure statistical modeling capabilities meet the group's strategic needs.
* Direct and execute the deployment of AI capabilities, Generative AI solutions, recommender systems, predictive analytic capabilities to enhance the delivery of business applications and support the integration of data and statistical models or algorithms.
* Apply innovative practices in data science and AI research and testing to product development, deployment, and maintenance.
* Direct the design of modeling applications to resolve complex or unusual business problems.
* Ensure the team communicates complex ideas and solutions effectively to division leadership through data visualizations, technical documentation, and non-technical presentation materials.
*THE EXPERIENCE YOU BRING TO THE TEAM*
*Minimum Required Experiences*
* 8 years of relevant experience in AI, data science, or related fields, with a proven track delivering solutions to production
* Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals.
* Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action.
* A spirit of scientific discovery, driven by a passion for innovation to deliver results, balanced with a deep understanding of risks and ethical considerations.
* Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development.
* In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services.
* Bachelor's degree in computer science, Math, Statistics, engineering, physics or related field or equivalent experience
*Desired Experiences*
* Master degree or PhD in computer science, Math, Statistics, engineering, physics or related field is preferred
* Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the Financial or professional services sectors.
* Profound understanding of AI and advanced analytics technologies, coupled with the ability to evaluate their feasibility.
* Ideally, 10+ years of experience in Machine Learning, delivering complex prototyping solutions to production.
* Extensive proven, hands-on experience in data science. Expert-level experience with Natural Language Processing (NLP), Natural Language Understanding (NLU) and Natural Language Generation (NLG).
* Extensive experience with advanced data analysis and statistical methods such as regression, hypothesis testing, ANOVA, time-series analysis, statistical process control, are preferred
* Practical applications of machine learning techniques such as Clustering, Logistic Regression, CART, Random Forests, SVM or Neural Networks.
* Expert-level knowledge of deep learning frameworks such as TensorFlow, PyTorch, and other open sources libraries / APIs or similar. Strong technical and problem-solving skills and evidence of continuous learning in the analytics field
* Breadth and depth of knowledge in the application of statistical and/or digital methods to solve business problems
* Proficiency with Python and basic libraries for machine learning. Ability to visualize & synthesize results. Full stack experience building GenAI solutions; Large language models, language transformers (BERT, RoBERTa) data prep & vectorization, embedding/chunking, prompting, search/summary/RAG/finetuning.
* Experience with deep learning (e.g., CNN, RNN, LSTM) methods.
* Experience building NLP and NLG tools and a wide range of LLMs (Llama, Claude, OpenAI, etc.), LoRA, LangChain, RAG, LLM Fine Tuning and PEFT are preferred.
* Demonstrated skills with Jupyter Notebook, AWS Sagemaker, or Domino Datalab or comparable environments
* Passion for solving complex data problems and generating cross-functional solutions in a fast-paced environment
*Tools*
* Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets.
* Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment.
* Expertise in popular machine learning algorithms and libraries such as TensorFlow, PyTorch, and Keras.
* Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data.
* Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development.
* In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services.
* Experience with database management and querying tools, including traditional SQL databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Elastic Search).
* Familiarity with Amazon Bedrock, AmazonQ, or Google Vertex or Microsoft AI services is prefered
* Familiarity with DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions.
* Understanding of MLOps principles to streamline the machine learning lifecycle from experimentation to production.
* Knowledge of security protocols and compliance standards relevant to data privacy and AI
*Target Pay Range: * $196,000.00 - $264,000.00 a year
*Internal Job Title: *Enterprise Modeling and Analytics - Data Science - Director
*#LI-JM1 *
Qualifications
Education:
Bachelor's Level Degree (Required), Master's Level Degree
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here .
Requisition compensation:
196000
to
264000
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_*********************.
Director of Data Science & Artificial Intelligence (AI)
Washington, DC jobs
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
In this compelling leadership position, you will plan and direct business unit operations and the work of a team who produce insights, new product or change recommendations, process improvement or automation, and predictive modeling to drive the success of strategy implementation. You will ensure team members are knowledgeable in data mining and data analysis methods, adept with large data processing techniques and computational programing capabilities, have practical problem-solving skills, and possess the ability to articulate solutions to non-technical consumers or partners. As the director, you will develop partnerships across the data engineering and data management teams, and external or created data sources to apply data mining techniques in preparation for analysis or use of enterprise data assets.
THE IMPACT YOU WILL MAKE
The Director of Data Science & Artificial Intelligence (AI) role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
* Lead a team of data scientist and AI developers, inspire innovation and development of advanced AI solutions from inception to production.
* Drive advancements in AI, while shaping the future of AI in mortgage industry and supporting the company's mission.
* Ensure collaboration with product and/or business owners, data engineers, and platform teams to align team objectives and group strategy.
* Oversee the application of AI and data science techniques from disciplines, such as computer science, computational science and methods, statistics, econometrics, data optimization, and data visualization. Ensure statistical modeling capabilities meet the group's strategic needs.
* Direct and execute the deployment of AI capabilities, Generative AI solutions, recommender systems, predictive analytic capabilities to enhance the delivery of business applications and support the integration of data and statistical models or algorithms.
* Apply innovative practices in data science and AI research and testing to product development, deployment, and maintenance.
* Direct the design of modeling applications to resolve complex or unusual business problems.
* Ensure the team communicates complex ideas and solutions effectively to division leadership through data visualizations, technical documentation, and non-technical presentation materials.
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
* 8 years of relevant experience in AI, data science, or related fields, with a proven track delivering solutions to production
* Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals.
* Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action.
* A spirit of scientific discovery, driven by a passion for innovation to deliver results, balanced with a deep understanding of risks and ethical considerations.
* Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development.
* In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services.
* Bachelor's degree in computer science, Math, Statistics, engineering, physics or related field or equivalent experience
Desired Experiences
* Master degree or PhD in computer science, Math, Statistics, engineering, physics or related field is preferred
* Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the Financial or professional services sectors.
* Profound understanding of AI and advanced analytics technologies, coupled with the ability to evaluate their feasibility.
* Ideally, 10+ years of experience in Machine Learning, delivering complex prototyping solutions to production.
* Extensive proven, hands-on experience in data science. Expert-level experience with Natural Language Processing (NLP), Natural Language Understanding (NLU) and Natural Language Generation (NLG).
* Extensive experience with advanced data analysis and statistical methods such as regression, hypothesis testing, ANOVA, time-series analysis, statistical process control, are preferred
* Practical applications of machine learning techniques such as Clustering, Logistic Regression, CART, Random Forests, SVM or Neural Networks.
* Expert-level knowledge of deep learning frameworks such as TensorFlow, PyTorch, and other open sources libraries / APIs or similar. Strong technical and problem-solving skills and evidence of continuous learning in the analytics field
* Breadth and depth of knowledge in the application of statistical and/or digital methods to solve business problems
* Proficiency with Python and basic libraries for machine learning. Ability to visualize & synthesize results. Full stack experience building GenAI solutions; Large language models, language transformers (BERT, RoBERTa) data prep & vectorization, embedding/chunking, prompting, search/summary/RAG/finetuning.
* Experience with deep learning (e.g., CNN, RNN, LSTM) methods.
* Experience building NLP and NLG tools and a wide range of LLMs (Llama, Claude, OpenAI, etc.), LoRA, LangChain, RAG, LLM Fine Tuning and PEFT are preferred.
* Demonstrated skills with Jupyter Notebook, AWS Sagemaker, or Domino Datalab or comparable environments
* Passion for solving complex data problems and generating cross-functional solutions in a fast-paced environment
Tools
* Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets.
* Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment.
* Expertise in popular machine learning algorithms and libraries such as TensorFlow, PyTorch, and Keras.
* Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data.
* Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development.
* In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services.
* Experience with database management and querying tools, including traditional SQL databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Elastic Search).
* Familiarity with Amazon Bedrock, AmazonQ, or Google Vertex or Microsoft AI services is prefered
* Familiarity with DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions.
* Understanding of MLOps principles to streamline the machine learning lifecycle from experimentation to production.
* Knowledge of security protocols and compliance standards relevant to data privacy and AI
Target Pay Range: $196,000.00 - $264,000.00 a year
Internal Job Title: Enterprise Modeling and Analytics - Data Science - Director
#LI-JM1
Qualifications
Education:
Bachelor's Level Degree (Required), Master's Level Degree
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.
Requisition compensation:
196000
to
264000
Director of Data Science & Artificial Intelligence (AI)
Washington, DC jobs
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
In this compelling leadership position, you will plan and direct business unit operations and the work of a team who produce insights, new product or change recommendations, process improvement or automation, and predictive modeling to drive the success of strategy implementation. You will ensure team members are knowledgeable in data mining and data analysis methods, adept with large data processing techniques and computational programing capabilities, have practical problem-solving skills, and possess the ability to articulate solutions to non-technical consumers or partners. As the director, you will develop partnerships across the data engineering and data management teams, and external or created data sources to apply data mining techniques in preparation for analysis or use of enterprise data assets.
THE IMPACT YOU WILL MAKE
The Director of Data Science & Artificial Intelligence (AI) role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
Lead a team of data scientist and AI developers, inspire innovation and development of advanced AI solutions from inception to production.
Drive advancements in AI, while shaping the future of AI in mortgage industry and supporting the company's mission.
Ensure collaboration with product and/or business owners, data engineers, and platform teams to align team objectives and group strategy.
Oversee the application of AI and data science techniques from disciplines, such as computer science, computational science and methods, statistics, econometrics, data optimization, and data visualization. Ensure statistical modeling capabilities meet the group's strategic needs.
Direct and execute the deployment of AI capabilities, Generative AI solutions, recommender systems, predictive analytic capabilities to enhance the delivery of business applications and support the integration of data and statistical models or algorithms.
Apply innovative practices in data science and AI research and testing to product development, deployment, and maintenance.
Direct the design of modeling applications to resolve complex or unusual business problems.
Ensure the team communicates complex ideas and solutions effectively to division leadership through data visualizations, technical documentation, and non-technical presentation materials.
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
8 years of relevant experience in AI, data science, or related fields, with a proven track delivering solutions to production
Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals.
Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action.
A spirit of scientific discovery, driven by a passion for innovation to deliver results, balanced with a deep understanding of risks and ethical considerations.
Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development.
In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services.
Bachelor's degree in computer science, Math, Statistics, engineering, physics or related field or equivalent experience
Desired Experiences
Master degree or PhD in computer science, Math, Statistics, engineering, physics or related field is preferred
Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the Financial or professional services sectors.
Profound understanding of AI and advanced analytics technologies, coupled with the ability to evaluate their feasibility.
Ideally, 10+ years of experience in Machine Learning, delivering complex prototyping solutions to production.
Extensive proven, hands-on experience in data science. Expert-level experience with Natural Language Processing (NLP), Natural Language Understanding (NLU) and Natural Language Generation (NLG).
Extensive experience with advanced data analysis and statistical methods such as regression, hypothesis testing, ANOVA, time-series analysis, statistical process control, are preferred
Practical applications of machine learning techniques such as Clustering, Logistic Regression, CART, Random Forests, SVM or Neural Networks.
Expert-level knowledge of deep learning frameworks such as TensorFlow, PyTorch, and other open sources libraries / APIs or similar. Strong technical and problem-solving skills and evidence of continuous learning in the analytics field
Breadth and depth of knowledge in the application of statistical and/or digital methods to solve business problems
Proficiency with Python and basic libraries for machine learning. Ability to visualize & synthesize results. Full stack experience building GenAI solutions; Large language models, language transformers (BERT, RoBERTa) data prep & vectorization, embedding/chunking, prompting, search/summary/RAG/finetuning.
Experience with deep learning (e.g., CNN, RNN, LSTM) methods.
Experience building NLP and NLG tools and a wide range of LLMs (Llama, Claude, OpenAI, etc.), LoRA, LangChain, RAG, LLM Fine Tuning and PEFT are preferred.
Demonstrated skills with Jupyter Notebook, AWS Sagemaker, or Domino Datalab or comparable environments
Passion for solving complex data problems and generating cross-functional solutions in a fast-paced environment
Tools
Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets.
Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment.
Expertise in popular machine learning algorithms and libraries such as TensorFlow, PyTorch, and Keras.
Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data.
Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development.
In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services.
Experience with database management and querying tools, including traditional SQL databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Elastic Search).
Familiarity with Amazon Bedrock, AmazonQ, or Google Vertex or Microsoft AI services is prefered
Familiarity with DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions.
Understanding of MLOps principles to streamline the machine learning lifecycle from experimentation to production.
Knowledge of security protocols and compliance standards relevant to data privacy and AI
Target Pay Range: $196,000.00 - $264,000.00 a year
Internal Job Title: Enterprise Modeling and Analytics - Data Science - Director
#LI-JM1
Qualifications
Education:
Bachelor's Level Degree (Required), Master's Level Degree
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.
Requisition compensation:
196000
to
264000
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