SoFi jobs in New York, NY

The role: SoFi is seeking a Manager to join our Capital Markets team. In this role, you will be the point person working with a cross-functional internal team of capital markets, treasury, investor relations, legal and IT team members together with external constituencies including broker-dealers, investors and rating agencies to execute Capital Markets' transactions. What you'll do: Manage the asset-backed securitization and whole loan sale process across SoFi Products, including (but not limited to) selecting and optimizing loan pools, preparing and reviewing marketing materials, managing internal reporting needs, and additional quantitative and qualitative analyses and content delivery for a variety of audiences. In partnership with internal and external counsel, review and negotiate transactional terms through to execution. Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing and finance. Assist with the content preparation, communication, correspondence, and due diligence processes for external stakeholders including investors, lenders, rating agencies, data systems providers, law firms, trustees, custodians, and accounting firms. Other ad hoc support as needed requested relating to whole loan sales, asset backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company. What you'll need: 8+ years of relevant experience desired, primarily in capital markets and ABS execution Experience with retail tokenization, a plus BS/BA in business, finance, accounting, economics or similar technical field Excellent work ethic and willingness to contribute broadly to achieve team and company objectives Strong verbal and written communication as well as technical and organizational skills Strong analytical skills with attention to detail Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint) Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc. Previous experience with asset-backed securitization data sets a plus: Bloomberg, Intex, DV01, etc.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Team The Borrow design team at SoFi crafts seamless, intuitive experiences across our lending products, helping members borrow with confidence and realize their ambitions. Borrowing can feel overwhelming and complex. As product designers, our role is to reduce friction, increase clarity, and build trust in high‑stakes, decision‑heavy moments. We shape the future of loan origination by delivering new features and improving current experiences that help members understand options, qualify, and get to "yes" faster. The lending journey has two key milestones: applying for a loan and, once funded, paying on time. This role focuses on the first milestone - from product education and discovery through pre‑qualification, application, verification, and offer selection. The Role As a Staff Product Designer on the Borrow Origination team, you will help shape the future of personal finance by designing member‑first experiences. In this role, you will: * Use a design‑thinking process to establish and execute vision for team initiatives. * Challenge the status quo, push innovation, and inspire teams toward a unified outcome * Look holistically at members' end to end user journeys and develop a strategic vision on how to educate, guide them to the right lending product for their goals. * Use data, research, and experimentation to drive design decisions; partner on A/B tests and define success metrics (e.g., completion rate, time‑to‑yes, drop-off reduction, error rate, NPS). * Lead end‑to‑end design for origination flows-from top‑of‑funnel education and pre‑qualification to verification, document upload, and offer selection-across web and mobile platforms. * Reduce friction and ambiguity throughout the application process. * Enable personalized discovery experiences that create cross-ecosystem value within SoFi. * Translate complex requirements (risk, legal, compliance, credit policy) into simple, trustworthy interactions and clear, inclusive content. * Collaborate closely with Product Managers, Engineers, Researchers, and Content Designers across multiple product areas to deliver seamless experiences that transform members' financial situation. * Create systems, not just screens-define patterns for progressive disclosure, validation states, help surfaces, and decision moments; contribute to and advocate for high-quality, consistent design system adoption. * Prototype at the right fidelity to align stakeholders and validate value early; run usability tests and synthesize insights into actionable design iterations. * Tell a compelling story-craft artifacts that communicate rationale, trade‑offs, and impact to drive alignment and accelerate decision-making. * Collaborate with our design system (Pacific) to leverage and improve templates and components. * Contribute to scaling design best practices across the company and within the Design org. Qualifications and experience * 8+ years in product design/UX with a portfolio showcasing complex, high‑stakes flows and measurable outcomes. * Strong written and verbal communication; able to articulate strategy and process and lead cross‑functional alignment. * Experience partnering with Product/Engineering/Data to define product strategy and experimentation plans. * Fluency in using metrics to inform design and measure success. * Experience facilitating design sprints or similar frameworks to align stakeholders around business and member needs. * Expertise with modern design/prototyping tools (Figma; Adobe Creative Suite as needed). * Strong command of mobile and web UX best practices (iOS, Android, responsive web). * Ability to translate research, member needs, and product data into clear design decisions. * Experience presenting to senior leadership and advocating for member needs within business and technology constraints. * Experience setting and managing design priorities through planning and execution. * Passion for team building and shaping a healthy design culture. Even better * Experience in personal finance, lending/credit, identity/KYC, or other regulated domains. * A passion for turning complexity into usable, beautiful experiences. * Experience working with remote, distributed teams. * Exposure to both B2C and B2B or operator/agent tooling environments. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $144,000.00 - $247,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

The role We are seeking a Senior Pricing Associate to join our to join our Pricing team in the Lending Organization, with focus on our Personal Loans (PL) business. This is an exciting role for someone to make a direct impact on the revenue of SoFi. As a Pricing Product Leader with an analytics skillset, you will be responsible for leading cross-functional teams to develop, launch, and scale pricing initiatives that meet the needs of our customers. You will combine a strong understanding of business strategy, market dynamics, and product development with advanced data analysis to drive performance, optimize product features, and maximize customer impact. You will work closely with various stakeholders, including engineering, marketing, and leadership, to deliver products that create value for the business. What you'll do: Data-Driven Decision Making: Utilize advanced analytics to monitor product performance, identify opportunities, and make data-backed decisions that improve the product and user experience. Stakeholder Collaboration: Work closely with cross-functional teams (engineering, design, marketing, sales) to ensure the successful delivery of products from concept to launch. Market Research & Insights: Conduct market research and competitive analysis to identify emerging trends, customer needs, and gaps in the market. KPIs & Metrics: Define key performance indicators (KPIs) and metrics for tracking product success, and drive improvements based on these insights. Customer-Centric Focus: Ensure that products meet customer expectations and are positioned to deliver maximum value and satisfaction. Leadership: Lead product development initiatives, mentor team members, and communicate effectively with senior leadership to drive business outcomes. Continuous Improvement: Analyze product feedback, usage data, and performance metrics to drive continuous product iterations and improvements. What you'll need: B.S. or M.S. in Computer Science, Statistics, Operations Research, Engineering, Mathematics or a related quantitative field is required for this position. M.B.A preferred, not required. 5+ years of industrial experience working in the area of pricing, financial services, consulting, and/or credit risk strategies Proven track record of end-to-end experience in utilizing and laying strategic framework for model development, testing, implementation and performance tracking in the financial services industry Exceptional programming skills in Python and SQL Strong knowledge of Tableau and experience building production-level dashboards Ability to work in a dynamic, cross-functional environment, with strong attention to detail Effective communication skills and ability to explain complex concepts in simple terms Strong relationship building and collaborative skills Excels in a fast moving environment with outstanding stakeholder management abilities Exceptional problem-solving skills

BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN THE OPPORTUNITY The VP Fund Finance, Client Manager will be a key member of our fast-growing Fund Finance practice responsible for owning aspects of client management, retention, and expansion for our Venture Capital and Private Equity fund borrowers. In this role, the Client Manager will help manage a portfolio of loans and work with our fund managers and their finance staffs to monitor these credits (largely capital call lines). In this role, the client manager will work closely with our originations and customer support teams to optimize the overall client experience and generate new credit and revenue opportunities from these relationships. The Client Manager will also act as a conduit to other parts of the Bank to ensure all of the non-loan related banking products and services are delivered in an efficient manner. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates. HOW YOU'LL MAKE A DIFFERENCE Proactively monitor performance and compliance, as well as negotiating and closing any necessary loan amendments. Anticipate and lead deal processes for new loans to existing clients, including deal negotiation, underwriting, credit committee presentations/approvals, diligence, and legal document review. Cross collaborate effectively and concurrently with key constituents including legal counsel, credit/risk management teams, and operational teams. Provide a high quality customer experience through pro-actively anticipating customer needs, building rapport and trust with key client constituents, and through promptly addressing requests. Communicate with client and or supervisor to anticipate potential loan issues or questions and formulate creative resolutions. Prepare reports and summaries to keep management informed on portfolio performance, as required. Provide guidance for and mentoring of junior level team members assisting in the underwriting and compliance processes. Prepare and deliver employee performance evaluations, goal planning, and counseling, if required. Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. Performs other duties and projects as assigned. WHAT YOU'LL BRING Required: Proven track record of maintaining commercial relationships. Strong negotiation and communication skills with the ability to close deals. Proficient in financial statement analysis. Proficiency in legal document review and negotiation. Ability to thrive working independently but also a team player. Extreme attention to detail. Strong communication skills. Bachelor's degree in Finance, Accounting or related field. Preferred: 3+ years of client relationship or portfolio management experience, ideally in a lending/credit environment. Ability to travel 1-2 days per quarter when/if necessary. Proficient in Microsoft Office, especially Excel. CPA, CFA or MBA. HOW WE'LL SUPPORT YOU Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting. Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off. Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more. SALARY RANGE The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

The role We are looking for a Credit Risk Manager/Staff Data Scientist to join our Loss Forecasting and Risk Analytics Team within Sofi's Credit team. This team member will work in the team that is responsible for forecasting losses across various SoFi lending products, including Personal Loans, Student Loan Refinances and Private Student Loans. The Staff Data Scientist will contribute to the performance analysis of SoFi lending products using empirical measurements, develop quantitative and machine learning models to forecast losses and provide insights into the drivers for losses. She/He will also collaborate with the Business Unit, Finance, Accounting, Credit, and Independent Risk Management groups. This position requires knowledge of data analytics and modeling using Python and machine learning/analytical packages, as well as strong problem-solving and communication skills. The ideal candidate will have expertise in analyzing large datasets and developing models using Python, SQL, and other statistical analysis packages to get to the truth behind the data. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry-leading leadership team. What you'll do: Develop loss projections for SoFi's lending products, including Personal Loans, Student Loan Refinances, and Private Student Loans. Draw strategic insights from data using statistical analysis tools to inform decisions and support SoFi's overarching strategic goals relative to loss prevention and profit optimization. Bring new ways of thinking, data sources, technologies, and capabilities to SoFi. Develop stress testing framework using macroeconomic data to provide insights into the business and enable the company to plan proactively for economic downturns. Improve forecasting accuracy and productivity. Ensure good documentation and control of forecasting methodologies and procedures. Explore external credit data to identify trends in the market and industry. Work with Business Units, Operations, Product, Capital Markets, Finance, Accounting, and Risk partners to ensure correct loss expectations and trends of losses are communicated effectively and executed appropriately. Be inspired by dynamic leaders and our rapidly growing business. We are recruiting the best, brightest, and most passionately quantitative team members. What you'll need: 7+ years of related experience with a Master's or PhD degree Proven advanced analytical and technical skills in conducting sophisticated data analysis and building loss forecasting models and projections Business acumen and work experience in the consumer lending business (loans or credit cards) Proficient in Python, SQL & Tableau Strong communication and presentation skills. Demonstrated ability to synthesize and communicate analysis to business partners and senior management High motivation to drive results, eager to learn, and able to work collaboratively in a fluid environment Prior experience in credit loss forecasting is a must Nice to have: Experience using credit bureau sandbox data Experience in developing credit risk strategies

The role: SoFi is seeking an attorney with strong experience in consumer finance and banking regulation to support SoFi Bank's deposit and cash management products, as well as certain member-facing programs. The role will focus on advising SoFi Checking and Savings, SoFi Money, and Samsung Money by SoFi, along with SoFi's Pay in 4 and Global Remittance Transfer products. The attorney will also support SoFi's premium membership program, SoFi Plus, as well as the SoFi's Rewards and Referral programs and SoFi's AI-enabled Support Chat. The ideal candidate brings a deep understanding of deposit operations, consumer protection laws, and bank regulatory requirements and can translate those rules into clear, actionable guidance for business, product, and engineering partners. What you'll do: Provide day-to-day legal advice for SoFi Bank's deposit and cash management products, including SoFi Checking and Savings, SoFi Money, and Samsung Money by SoFi. Counsel teams on product design, disclosures, and operations involving deposit and cash management accounts. Review and approve marketing, UX flows, and customer communications to ensure compliance with advertising and disclosure obligations. Advise on interest rate, funds availability, and deposit insurance requirements under Regulation DD, Regulation CC, and FDIC rules. Collaborate with compliance and risk teams on UDAAP, privacy, BSA/AML, and sanctions considerations. Support SoFi's Pay in 4 and Global Remittance Transfer products, including regulatory analysis under Regulation E and related CFPB requirements. Provide guidance for SoFi Plus, SoFi Rewards, and SoFi Referral programs, including offer structures and disclosure compliance. Support development of SoFi's AI-enabled Support Chat, with attention to consumer protection and privacy laws. Monitor and interpret regulatory developments affecting deposits, BNPL, and remittance products, and communicate implications to stakeholders. Draft and negotiate related commercial contracts and coordinate with external partners and regulators as needed. What you'll need: You should be an intellectually curious self-starter with strong written and oral communication skills JD from an accredited law school Member of the applicable bar 4 to 6 years of experience in consumer financial services and banking regulation, including experience with a major law firm and/or in-house counsel experience with a major financial institution. Detailed knowledge of key consumer banking regulations, including: Regulation DD (Truth in Savings Act); Regulation E (Electronic Funds Transfers); Regulation CC (Funds Availability); UDAAP (Unfair, Deceptive, or Abusive Acts or Practices); FDIC deposit insurance and signage rules; Bank Secrecy Act / AML / OFAC; Regulation P and the Gramm-Leach-Bliley Act (Privacy); NACHA rules and card network requirements relevant to debit activity; and familiarity with remittance transfer rules under Regulation E, Subpart B. Strong written and verbal communication skills and the ability to advise across technical and non-technical teams. A practical, business-minded approach to balancing legal risk and innovation in a dynamic fintech environment.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role The Staff IAM Engineer, Non-Human Identity is responsible for securing and managing all non-human identities including service accounts, application identities, machine credentials, APIs, bots, and workloads across on-prem, cloud, and crypto infrastructure. This role ensures that automated and machine-based identities follow the same governance, lifecycle, and least-privilege principles as human users. You will design systems that enable secure authentication, secrets management, and access provisioning for automated services, APIs, and DevOps pipelines. This role directly protects sensitive financial data, crypto custody environments, and transaction systems from privilege misuse, credential leakage, and insider or supply chain threats. What You'll Do Identity Architecture & Engineering * Design, implement, and maintain a Non-Human Identity (NHI) framework governing all service accounts, API tokens, certificates, and machine credentials. * Implement centralized secrets management using tools such as HashiCorp Vault or AWS Secrets Manager, * Build integrations with CI/CD pipelines and cloud services (AWS, GCP, Azure) to enforce automated credential rotation and JIT provisioning. * Define and implement tagging, ownership, and classification models for non-human identities. * Develop scalable onboarding processes for applications, workloads, and bots that require secure authentication. Lifecycle Management & Governance * Develop automated workflows for creation, rotation, deactivation, and certification of service accounts and API keys. * Partner with developers and DevOps to transition hard-coded credentials to secure vaults. * Establish policies for key rotation frequency, credential expiration, and certificate renewal. * Integrate NHI lifecycle into IAM governance tools (Okta). * Support quarterly access reviews and certification campaigns for non-human identities. Automation & Integration * Build automation using APIs, Python, PowerShell, or Terraform to manage credentials and monitor access. * Integrate non-human identity telemetry into SIEM/SOAR platforms for anomaly detection. * Implement visibility dashboards to track total NHI inventory, owners, last use, and compliance status. * Deploy Just-in-Time (JIT) credential provisioning for ephemeral workloads and containers (Kubernetes, Lambda, ECS, etc.). Security & Risk Management * Enforce least privilege and zero-trust principles for machine access. * Monitor for unused or excessive service accounts and remediate over-permissioned credentials. * Support incident response teams with forensics on compromised API keys or tokens. * Define detection logic for credential misuse or non-standard access patterns. * Partner with Application Security to integrate secure NHI handling into SDLC. Compliance & Audit * Maintain audit trails for credential issuance, usage, and rotation events. * Produce compliance reports for SOX, SOC 2, PCI DSS, FFIEC, and crypto-custody audits. * Collaborate with internal audit and compliance teams to validate NHI control effectiveness. * Document architecture, data flows, SOPs, and exception processes for NHI management. Innovation & Continuous Improvement * Evaluate emerging NHI management solutions (e.g., SPIFFE/SPIRE, workload identity federation, cloud-native secrets stores). * Lead proof-of-concepts to modernize credentialless or short-lived identity methods. * Advocate for security automation and the reduction of static credentials across the enterprise. What You'll Need Education & Experience * Bachelor's degree in Computer Science, Cybersecurity, or related discipline. * 3-6 years of experience in IAM, DevSecOps, or Security Engineering roles. * Hands-on experience with non-human identity or secrets management tools * Familiarity with cloud IAM concepts (AWS IAM Roles, Azure Managed Identities, GCP Service Accounts). * Experience integrating IAM or secrets systems with CI/CD pipelines and DevOps tools. Technical Skills * Proficiency in automation and scripting (Python, PowerShell, or Bash). * Strong understanding of authentication standards (OIDC, OAuth 2.0, SAML, JWT). * Knowledge of API security, key rotation policies, and service-to-service authentication. * Familiarity with container and workload identities (Kubernetes, ECS, Lambda). * Understanding of Zero Trust, machine identity, and certificate lifecycle management. Preferred Certifications * HashiCorp Certified Vault Associate * AWS Certified Security - Specialty * Okta Certified Professional or Administrator * (ISC)² Certified Identity and Access Manager (CIAM) or CISSP Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $144,000.00 - $247,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

The Role This role is critical to SoFi's evolution as we scale past $50B in assets and navigate heightened prudential standards. The Director will serve to support the primary regulatory interface for all technology and cybersecurity matters, requiring both deep banking regulatory expertise and broad technical knowledge across our full technology estate. The role requires someone who has previously held similar regulatory liaison responsibilities at a complex financial institution and can build credibility with regulators, auditors, and internal technology leaders. The role requires someone who has successfully navigated and delivered on heightened prudential standards requirements at a large, complex financial institution As the Director, Technology and Cyber Exam and Audit Management, you will be responsible for leading and coordinating regulatory inquiries, responses and interactions for technology and cyber functions at SoFi. This role will report to the Head of Technology and InfoSec Business Controls. You will coordinate interactions, prepare responses, and provide accurate and valid information. You will also act as the central technology liaison with Internal Audit, managing comprehensive audit engagements and coordinating remediation efforts across technology domains. What You'll Do Serve as the primary liaison with regulatory bodies on Technology and Cyber, managing examination processes, inquiry responses, and ongoing regulatory communications through effective partnership with technology, cybersecurity, risk, and business stakeholders across a complex matrixed organization. Orchestrate preparation for regulatory assessments by coordinating with subject matter experts, reviewing documentation, and ensuring timely submission of required materials. Proactively monitor regulatory developments and adapt organizational strategies accordingly. Lead Technology and Cyber Risk assessments, including but not limited to technology infrastructure, application development lifecycle, IT operations, and Data Loss Prevention, recommend mitigation strategies, and collaborate with internal partners to assign ownership, advise on solutions, and drive to closure. Oversee audit readiness across diverse technology domains including: cloud infrastructure, SDLC practices, API governance, and cybersecurity controls Act as the central Technology and Cyber liaison with Internal Audit functions, facilitating comprehensive audit engagements and control assessments through strong cross-functional relationships and credibility with second and third lines of defense . Foster cohesion and alignment across Technology functions, Information Security, Data Governance, and Insider Threat Programs, ensuring integrated risk management approaches and coordinated responses to regulatory expectations across these interconnected domains Lead preparation for internal audit reviews by leading a team, validating control documentation, and ensuring audit readiness across Technology and Cyber teams. Manage the complete audit lifecycle from scoping through remediation, coordinating management responses to audit findings and overseeing timely implementation of corrective action plans with accountability for results. Collaborate closely with audit teams to provide technical expertise during control testing while maintaining independence and objectivity in audit processes. Work with team members to ensure risks and processes are properly documented and corresponding controls are designed effectively to address external and internal requirements Demonstrate a deep sense of curiosity and willingness to learn and run after problems What You'll Need 10+ years of progressive technology and cybersecurity risk/audit experience within banking or financial services institutions, with at least 5 years at institutions subject to heightened prudential standards (≥$50B assets), including demonstrated success implementing and sustaining enhanced control frameworks and risk management programs Bachelors' Degrees in Computer Science, Systems Engineering, Information Technology or equivalent technical experience Experience working with large Fed-regulated Bank Holding Companies and leading regulatory interactions Proven track record building and maintaining trusted advisor relationships directly interfacing with banking regulators and audit teams, with demonstrated success as primary regulatory contact managing on-site examinations through proactive, transparent, responsive communication and ability to articulate complex technical matters to non-technical audiences Experience with driving risk management scale and implementing risk programs that adhere to regulatory Heightened Standards Deep expertise across both technology operations and cybersecurity domains, with demonstrated ability to assess risks and controls across infrastructure, applications, development practices, and security Subject matter expert on information security and technology risk management, across the full technology stack, with understanding of IT control policies and experience managing compliance attestations including GLBA, PCI-DSS, SOC 2, and SOX Experience orchestrating cross-domain risk and governance programs across Information Security, Data Governance, Insider Threat, and Technology, with ability to identify interdependencies and drive integrated approaches to regulatory compliance and risk management Demonstrated expertise in data security, risk management & controls, security governance, and analytical thinking Excellent command of cyber and operations risk management processes, principles, architectural requirements, engineering threats and vulnerabilities, including incident response methodologies Experience working in an Agile development environment Flexible and adaptable; able to work through ambiguous situations to create clear systems and processes in an evolving regulatory environment Exceptional partnership capabilities and able to thrive in a matrixed organization where success depends on a high degree of cross-functional collaboration; ability to build strong relationships within the team, with executives, and with cross-functional partners across the company Excellent communication skills (verbal, written, and visual); ability to communicate technology and security concepts to both technical and non-technical partners

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the Role SoFi's Corporate Applications team builds the automation, AI-driven workflows, and SaaS platform capabilities that help employees work smarter, faster, and more securely. As we scale our automation ecosystem and modernize our enterprise application portfolio, we are seeking a Manager, Automation Engineering to lead and develop a growing technical team while remaining hands-on with high-impact automation and integration projects. In this role, you will guide a team of system engineers and platform administrators, drive roadmap execution, define automation and SaaS governance standards, and deliver intelligent workflows that support SoFi's operational growth. You will work across a diverse SaaS ecosystem-including ServiceNow, Atlassian, Okta, Google Workspace, Slack, Zoom, and cloud platforms such as GCP and AWS-to architect scalable automations and ensure our SaaS platforms are stable, secure, and optimized. This is a working manager role: you will actively contribute to complex engineering efforts while building a high-performing team, aligning work to organizational strategy, and partnering with leaders across IT, Security, GRC, Procurement, and other business units. What You'll Do Team & People Leadership * Manage and develop a team of six technical contributors, including Senior Automation Engineers, Automation Engineers, and Platform Administrators. * Provide mentorship, coaching, career development, and performance feedback to foster a high-performing, accountable engineering culture. * Own team staffing, onboarding, and skill progression as the automation and SaaS platforms evolve. * Lead team rituals including sprint planning, prioritization, standups, and retrospectives. Technical & Program Leadership * Oversee the design, development, and delivery of automation solutions across ServiceNow, Atlassian, Okta, Google Workspace, Slack, Zoom, GCP, AWS, and other enterprise SaaS platforms. * Remain hands-on for complex workflows, integrations, and AI-driven automations requiring senior-level architectural or engineering expertise. * Build AI-driven chatbots and intelligent task agents using platforms such as ChatGPT, Moveworks, and Now Assist. * Architect Agentic AI workflows that orchestrate LLM-based decision-making with enterprise systems and automation tools like Workato, Flow Designer, and Zapier. * Define technical standards for reusability, security, accessibility, RBAC enforcement, and configuration consistency across automation initiatives. SaaS Governance & Platform Stability * Establish and own governance frameworks for the ~15 SaaS platforms managed by the Corporate Applications team. * Ensure consistent RBAC, service account management, license optimization, and system configuration across platforms. * Lead stabilization efforts, configuration audits, and cleanup initiatives to reduce drift and improve reliability. * Improve and standardize the SaaS application onboarding experience, ensuring new apps enter the environment with scalable, secure configurations and predictable integrations. Cross-Functional Leadership & Stakeholder Partnership * Serve as the primary point of contact for automation and platform engineering needs across IT, Security, GRC, Legal, Procurement, and business stakeholders. * Partner with leadership to define the automation roadmap, influence investment decisions, and ensure platform strategy aligns with organizational goals. * Lead intake, prioritization, and communication processes for automation and SaaS workflow initiatives. * Represent the team in operational reviews, architecture discussions, governance meetings, and senior leadership updates. Operational Excellence & Measurement * Define and monitor KPIs for automation efficiency, platform stability, adoption, and ROI. * Ensure the team meets delivery expectations, documentation standards, and operational SLAs. * Implement and maintain system health monitoring, alerting, and automated governance routines. * Continually refine processes, tools, and frameworks to drive scalable, predictable delivery across the team. What You'll Need * 7+ years of experience in automation engineering, SaaS platform operations, enterprise integrations, or related technical fields. * 2+ years of experience leading or managing technical contributors in an engineering or platform operations environment. * Deep experience with automation and integration platforms such as Workato, Flow Designer, Zapier, or Moveworks. * Strong hands-on experience with ServiceNow, Atlassian, Okta, SaaS administration, and workflow automation. * Experience delivering LLM-powered workflows, chatbots, intelligent routing, and conversational automation. * Advanced proficiency with REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python). * Familiarity with cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS). * Strong understanding of RBAC, identity lifecycle, least-privilege access models, and secure automation design. * Ability to lead multi-stream technical work, influence cross-functional decision-making, and communicate complex topics with clarity. * Ability to balance hands-on engineering with people leadership responsibilities in a working-manager role. Nice to Have * Experience with Agentic AI frameworks (LangChain, AutoGen, Workato Copilot). * Experience contributing to or building an Automation Center of Excellence. * Experience with CI/CD pipelines, version-controlled automation assets, or Infrastructure-as-Code. * Background in SaaS license management or data-driven optimization. * Experience modernizing SaaS admin processes and governance models. Why You'll Love Working Here At SoFi, you'll help shape the future of enterprise automation, AI-driven workflows, and SaaS platform operations. You'll lead a talented team, work with modern tools and cloud technologies, and deliver meaningful improvements that enable employees company-wide. We value innovation, inclusivity, ownership, and continuous improvement-and we empower our engineering leaders to build impactful, scalable systems that help our teams and our members thrive. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $108,800.00 - $204,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

The role: Business Operations enables our business to scale faster and operate more efficiently. We are seeking a Director of Business Operations to support our Independent Risk Management (IRM) function. You will report to the Head of Risk Strategy and Operations and be responsible for the day-to-day operations of the broader (IRM) organization which includes Risk and Compliance. This role will be a trusted partner for the Chief Risk Officer and the extended leadership team, and is your opportunity to showcase a breadth of strengths across strategy, analysis, project management, problem-solving, performance management, program leadership, cross-functional project management, and more. What you'll do: Partner with Risk leadership to translate risk strategy into operational plans, KPIs, and success metrics Coordinate cross-functional committees, steering groups, and reporting cycles to ensure consistent alignment on risk priorities. Support the development and maintenance of risk governance frameworks, including policies, standards, and operating procedures. Map, refine, and optimize end-to-end risk processes and controls to ensure the organization is well managed (e.g., incident management, issue remediation, control testing, model governance). Oversee a control testing function for Independent Risk Management, ensuring that controls are well designed and performing as intended across the organization Manage workforce planning, budgeting, and capacity forecasts for the Independent Risk Management function. Ensure efficient workflows and handoffs across Risk, Compliance, Audit, Technology and Business units. Champion continuous improvement (Lean/Six Sigma principles, automation, tooling enhancement). Assume complete ownership of projects and initiatives, thoughtfully managing business case, scope, dependencies, resources, and milestones Provide direct support for the CRO and Risk/Compliance Leadership teams on key business management deliverables including but not limited to budgeting and people strategy. Engage with enterprise Business Operations counterparts in other business units and functions on production and delivery of company-wide standardized processes such as quarterly planning and board deck preparation Support exam and regulatory execution for Independent Risk Management deliverables. What you'll need: 12+ years of experience leading cross-functional teams that combines strategic thinking with tactical execution, Passion to learn, responsibly grow our business, and support our mission of helping members get their money right Previous experience managing business control (RCSA) and/or control testing frameworks Ability to break down challenges/opportunities, build a strategy, write an action plan, identify resources, and project-manage to completion Tell a compelling story - use data to drive strategy, execution, and optimization High emotional intelligence to build relationships across all levels, departments, and personality types to lead without direct reporting lines Track record of performance in a high growth, dynamic environment Bias toward action, strong analytical skills, and solid business judgment Eagerness to roll up your sleeves to get things done (even the unglamorous things) Expert communication and presentation skills and the confidence to articulate, present and debate your recommendations with anyone Ability to balance and prioritize multiple work streams for different stakeholders Nice to have: Experience in management consulting, investment banking and/or business operations Experience in Fintech MBA

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Sales and Support Operations Analyst will be responsible for maintaining the Standard Operating Procedures (SOPs) performed by the In-School Campus Relationship Team (CRT), reporting for the In-School Campus Relationship Team, trend and root cause analysis, supporting the In-School Sales Team through the drafting of Request for Proposals (RFPs), maintaining the RFP library, updating third-party marketing sites and performing competitive research as well as executing the controls tied to the SOPs. As an extension of the sales team, you'll be providing direct support to our schools through your work with both the Sales and Campus Relationship Teams. What you'll do: * Maintain and update Campus Relationship Team SOPs as required to align with changes in processes * Perform daily reporting to inform and share insights with management team regarding the performance of the program utilizing Tableau, Salesforce, and Genesys * Share insights with In-School Loan management regarding the root causes of school inquiries, concerns and complaints, trend identification, advocating on our schools' behalf to improve our products, operations and policies * Execute controls on a scheduled basis ensuring evidence is maintained and trackable * Laser-focus on detail, ensuring the correct information is always provided to schools, the team, and in RFPs * Deliver timely, accurate and actionable information to SoFi Teams as appropriate * Improve upon and refine sales and customer service knowledge and techniques through ongoing training * Maintain RFP library in Google Sheets or other tool(s) as necessary * Attend weekly sales meetings to ensure alignment with product changes for both CRT and RFPs * Participate in recording of team meeting minutes and follow up from weekly sales meetings * Draft RFPs for Sales Team and manage workflow and reporting for RFPs in flight * Maintain changes to third-party marketing sites including pricing and program differentiation * Perform competitive research and analysis and share results with management * Maintain slide library for frequently used slides * Support Sales Support/Administration team members as required What you'll need: * Minimum of 3+ years of experience within the consumer lending or higher education finance industry * Knowledge of the financial aid process, FAFSA and other key terminology required to service school customers * Demonstrated aptitude for understanding, building, and maintaining process and executing on controls * Strong verbal and written communication skills * Ability to build positive working relationships with SoFi team members * Ability to exhibit grace under pressure, while successfully navigating complex work assignments/situations efficiently and effectively * Resourceful by nature, able to exhibit strong critical thinking skills and the ability to apply them * Ability to meet critical deadlines in a dynamic, rapidly changing environment * Self-motivated, resourceful, productive on teams as well as independent work * Able to move between projects / duties quickly and efficiently with excellent organizational and time management skills * Bachelors degree required Nice to have: * Advanced computer skills with solid proficiency in Google Office Suite * Working knowledge with Tableau, Salesforce, and Genesys Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $86,400.00 - $162,000.00 Payment frequency: Annual This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Sarbanes-Oxley (SOX) Program Management Office (PMO) at SoFi, is part of the Controllership and is responsible for ensuring the company has the necessary internal control and assessment elements in place to meet the SOX requirements. The PMO facilitates risk assessment and scoping to determine project scope of each reporting year, and prepares the internal control assessment plan and accompanying timelines, scheduling and process walkthroughs. From the walkthroughs, the team oversees the updating of control descriptions and process flowcharts, and oversees the formalization and remediation of current and prior-year control deficiencies. The SOX PMO meets with external auditors as necessary to provide status updates and remediation efforts of ongoing work. The SOX PMO manages the SOC1 audits and associated reporting executed by our service auditors. Additionally, the SOX PMO team partners with the business to provide internal control over financial reporting associated with emerging areas/products, mergers and acquisitions and conducts SOX Readiness assessments, inclusive of creating the Risk and Control matrices and flowcharts. The Senior Analyst, IT SOX PMO responsibilities include, but are not limited to, supporting the Technology and Engineering, Product & Design (IT/EPD) related components of SoFi's Corporate SOX Program, and assisting the Senior Manager, IT SOX PMO as an advisor to the lines of business across SoFi Technologies and its subsidiaries. SoFi's fast pace of growth provides career development (e.g., work directly with senior and executive management) and learning opportunities (e.g., new system implementations) considering the role's enterprise-wide exposure. The Senior Analyst, IT SOX PMO will report to the Senior Manager, IT SOX PMO, and will work with a mix of direct, indirect, and external team members to manage and execute the program. The Senior Analyst, IT SOX PMO will work closely with Technology and Finance Liaisons to ensure that Internal Controls Over Financial Reporting (ICFR) for SoFi Technologies and its subsidiaries, are appropriately designed and are operating effectively, SOX compliant control documentation is maintained and any deficiencies identified are assessed for severity, remediated, and reported to the appropriate governance authorities. In addition, the Senior Analyst, IT SOX PMO will be involved in special projects including implementations related to new systems and new accounting standards while assessing the impact on the company's ICFR. The Senior Analyst, IT SOX PMO, will also assist with the execution of the company's system and organization control (SOC) reporting program objectives. What you'll do: * Work closely with the Senior Manager, IT SOX PMO, and the Business Process (BP) SOX PMO team in completing the annual SOX scoping and risk assessment (with a quarterly refresh), as well as support the annual Fraud Risk Assessment project, to ensure compliance with COSO standards and appropriate scoping and coverage of the SOX Program. * Assist with the SOX 404 and 302 Certification process for Technology-related areas * Coordinate with the lines of business teams, facilitate controls walkthroughs and testing, and lead deficiency evaluations/reporting and monitor remediation activities. * Identify opportunities to improve the SOX program by becoming more efficient and effective through optimization and automation. * Monitor IT SOX testing with the identification and documentation of IT SOX Controls in coordination with the SOX PMO BP team. * Assist the business in enhancing documentation, inclusive of the Risk and Control Matrix and accompanying process flowcharts. * Support evaluation of ICFR deficiencies and monitor remediation activities in order to conclude on the effectiveness of ICFR. * Work directly with SoFi's external auditors to ensure the SOX Program meets their requirements in terms of scope, timing and approach; be a key contact for the external auditors related to Technology SOX matters. * Partner with different members of the SOX PMO team in the execution of special projects impacting the SOX program, including but not limited to new systems implementations. * Assist with oversight and execution of the company's SOC 1 Report assessments across the lines of business. * Work closely with the SOC 1 auditors to oversee SoFi's SOC 1 audit and reporting program. * Partner with the SOX Testing Team to ensure workpapers meet the quality, consistency, risk management and adherence to the Corporate SOX Policy. * Advise the team as a Subject Matter Expert on Technology SOX controls (e.g., ITGCs, ITACs, SOC 1), COSO compliance, ICFR best practices, and the continuous enhancement of PMO's workflow processes. * Build internal reputation as a management consultant and internal controls expert by building and maintaining ongoing relationships with the various lines of business included in the company's SOX process. * Responsibilities also include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance 2) adhering to company policies and procedures, 3) completing required training. What you'll need: * Education: Completed Bachelor's Degree in Accounting, Information Systems Management, Finance * 5 or more years of IT SOX related experience (with 2 or more years in a supervisory role). Should have in-depth knowledge focused on IT SOX, IT general controls (ITGCs), IT application controls (ITACs), ICFR, COSO Framework, and baseline understanding of business risks and controls. * CISA certification or equivalent (e.g., CPA/CIA or other relevant certification), required * Practical and deep knowledge of SOX and COSO * Driven by Excellence - you are driven by our SoFi mission and our passion for member and client success which means you relentlessly pursue excellence; you do not tolerate mediocrity and you work intensely to achieve your goals * High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards, especially in handling confidential information. * Apply knowledge and skills to resolve a wide range of issues in creative ways * Excel at failing fast to learn, iterate and innovate * Ability to independently navigate within an ambiguous environment with minimal instruction and limited oversight on routine work and projects * Use data to get to the truth and make principle-based decisions * Ability to prioritize workloads and ensure deadlines are consistently met, and to adapt to shifting priorities and communicate such modifications to partners * Strong project management skills and organizing ability with experience proactively running after and solving problems of diverse and complex scope * Builds trust with cross-functional stakeholders by taking time to understand their needs and tailoring solutions * Sets ambitious goals based on problems that need to be solved and holds yourself accountable * Embodies the SoFi Way: a founder, problem solver and partner in everything you do Nice to have: * Public Accounting Firm IT Audit experience is strongly preferred * Working knowledge of US GAAP * Prefer FinTech, banking and/or financial services experience primarily focused on SOX or IT enterprise-wide risk management and ICFR controls consulting Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $99,200.00 - $186,000.00 Payment frequency: Annual This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

The role We are seeking a Manager, Data Science to join our Lending Business Insights and Data Science team. This leader will partner closely with SoFi's Product, Engineering, and Finance teams to optimize our application funnels through experimentation, understand product usage across member segments, and enable data driven strategic decision making. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership and drive for delivery, and is a good mentor and co-worker. We pride ourselves on a philosophy of continuous learning, and you should likewise be committed to furthering growth and providing mentorship for your team members. What You'll Do Build and lead a great data science team to deliver the best consumer financial products on the market Apply your expertise in quantitative analysis, data science, and the presentation of data to see beyond the numbers and understand how our users interact with our products or SoFi Platforms Partner with Business, Product, Engineering, and Finance teams to solve problems and identify trends and opportunities Inform, influence, support, and execute our product decisions Build/maintain reports, dashboards, and metrics to monitor the performance of our products Manage the development of data marts, gather requirements, organize sources, and support product launches while keeping the team accountable and impactful What you'll need: Bachelor's Degree in Computer Science, Math, Physics, Engineering, or related quantitative field. 2+ years of experience in managing other team members in a formal or informal capacity 5+ years of experience doing quantitative analysis at a technology company, consulting, investment banking, or product management including experience with SQL or other programming languages 5+ years of experience with applied statistics or experimentation (i.e. A/B testing) in an industry setting Experience initiating and drive projects to completion with minimal guidance Experience communicating and representing results of analysis to senior leadership Understanding of statistical analysis, experience with packages, such as Python, R Experience with cloud-based platforms, such as AWS, Snowflake Experience with building data visualizations with Tableau, Looker or other BI tools

The Role As the Fraud Risk Management Lead for our crypto business, you will be responsible for building, implementing and managing all fraud strategies for Crypto including onboarding, money movement and wallet strategies. You will be a key member of the leadership team for the crypto business as well as the Fraud Risk Management Center of Excellence. This role reports directly to the consumer banking products head of fraud. What you'll do: Develop and implement robust fraud strategies to control application fraud, money movement fraud, account takeovers, scams and other fraud risks present for the new crypto offering Develop analytical metrics and instrumentation to proactively identify and quantify risks and provide timely risk assessment Lead investigations into suspected fraudulent activities, collaborating with internal and external stakeholders as needed Establish and maintain a strong fraud risk management framework, including policies, procedures, and controls. Ensure compliance with relevant regulations and industry standards related to fraud prevention. Analyze fraud trends and patterns to identify emerging risks and inform proactive mitigation strategies. Qualifications Experience: 8+ years of experience in fraud risk management, financial crime investigations, or a related field. Experience managing risk or fraud within the crypto space is strongly preferred. Experience with industry standard fraud mitigation tools, including crypto-specific on-chain analytics. Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data and identify patterns. Technical Skills: Proficiency in data analysis tools and techniques, including SQL, Python, or R. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly articulate findings and recommendations.

The role We are building a new AI engineering team with the mission of bringing the value of AI to SoFi Members. This team will play a key role in supporting our member's financial journeys by developing new solutions to embed personalized financial insights into our products. The ideal candidate will have a deep understanding of artificial intelligence (AI) and machine learning (ML) systems, with a passion for building products on the cutting edge. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution. We also pride ourselves on a philosophy of continuous learning, and you should likewise be committed to furthering your own career growth as well as to providing mentorship for your fellow team members. Key responsibilities Drive technical architecture, design decisions and cross-functional discussions for the product Deliver highly available and scalable services in a production environment Lead the design, development and testing of systems Lead code and system design reviews Help translate product requirements into user stories and technical solutions Mentor other engineers, support the technical culture, and help grow the team Generate ideas for new initiatives and technologies Communicate with project leads, product managers and other software developers Consistently demonstrate extremely high levels of technical knowledge, ingenuity, and creativity.Develop and apply advanced technologies, engineering principles, theories, and concepts Broad knowledge about the design and operation of systems outside of specialty Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment Requirements Bachelor's Degree in Computer Science or related field 8+ years programming experience on a modern stack Our core stack is Java/ Kotlin/ Spring / AWS/ PostgreSQL, and we run on Kubernetes in a service oriented architecture. We are building a Python stack for AI. Experience working with new technologies in the AI stack, such as building Agents, creating MCP servers, fine tuning models, prompt engineering, and performance evaluation Experience working with applications that leverage Large Language Models (LLMs), such as integrating LLMs, designing prompts, or exploring their practical applications. You should have a strong understanding of relational databases and ORMs You should have worked on a SOA or microservice-based application Strong sense of ownership; driving a project from inception to completion Pragmatic approach towards handling tech debt versus shipping new features Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests

The role: SoFi's Senior Manager, AI Engineer is a hands-on AI engineering role in SoFi's growing independent risk organization. This is a critical, senior role responsible for setting the technical direction, driving execution, and ensuring the successful delivery of our most complex, production-level AI initiatives. This role will be instrumental in conceptualizing, prototyping and implementing best-in-class AI-based solutions to meet risk management and compliance requirements. This hands-on role will work closely with the Director of Risk Analytics, and will leverage your deep expertise to solve our hardest problems, mentor the next generation of engineers, and directly connect technical innovation to major business success. This is a crucial role for the independent risk function as we execute our mission to help more members get their money right. What you'll do: Technical & Execution Leadership: Serve as the technical authority for AI engineering Independent Risk Management projects, leading teams and initiatives from ideation through successful production deployment to meet critical stakeholder needs. Architecture and Strategy: Define the long-term technical architecture and strategy for our next-generation AI platform, particularly focusing on robust, scalable agentic frameworks and LLM deployment patterns. Thought Leadership in Agentic Systems: Drive the research, design, and implementation of cutting-edge, mission-critical agentic solutions, establishing best practices and pushing the boundaries of what our systems can achieve. Advanced LLM Orchestration: Architect and standardize the use of graph-based LLM orchestration, leveraging expert-level mastery of LangGraph to solve highly complex, multi-stage reasoning problems at scale. Deep Model Optimization: Pioneer and institutionalize advanced parameter-efficient fine-tuning (PEFT) and compression techniques to maximize model performance and minimize operational costs across the organization. Operational Excellence: Define and enforce high standards for AI operationalization, requiring mastery in designing and deploying comprehensive AI observability solutions and advanced tracing/testing frameworks that guarantee production quality, compliance, and reliability. Mentorship: Mentor senior and junior AI Engineers, elevating the overall engineering quality Cross Functional Collaboration: Coordinate with cross-functional teams to distill specific requirements, project roadmaps, and ensure accurate and on-time project deliveries AI Innovation: Stay up-to-date with the latest trends and advancements in GenAI, LLMs, and NLP, evaluating and experimenting with new techniques and tools to push the boundaries of AI innovation in the banking sector. What you'll need: Bachelor's or Master's degree in Computer Science, Data Science, AI, Machine Learning, or a related field. PhD is a plus. 8+ years software development experience, with 3+ years of hands-on experience in developing and successfully deploying production-level AI applications that have been used by real customers or internal stakeholders. Expert-level experience with LangGraph to model and orchestrate complex, stateful multi-step reasoning and control flow in LLM applications. Expert-level proficiency in developing sophisticated agentic solutions, with a portfolio demonstrating advanced use of planning, memory management, tool integration, and control flow. Deep understanding of Large Language Model (LLM) architectures, prompt engineering, retrieval-augmented generation (RAG), and advanced text generation techniques. Deep experience designing and institutionalizing AI observability solutions (e.g., LangSmith, Arize, Deepchecks) and advanced tracing and testing methodologies for LLM and agentic systems. Proven experience implementing parameter-efficient fine-tuning (PEFT) techniques (e.g., LoRA) to customize and optimize pre-trained models for specific tasks with minimal computational overhead. Experience with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes). Expert level Python is required. React is strongly preferred. Experience with large-scale data handling, including unstructured and structured data pipelines, with a strong preference for Snowflake and DynamoDB. Experience developing and integrating AI-powered APIs and microservices architecture into banking applications. Experience with vector databases and retrieval-augmented generation (RAG) techniques using systems like Elasticsearch, Pinecone, or FAISS for enhancing LLM performance. Exceptional ability to communicate complex technical concepts, drive consensus among senior technical leaders, and influence organizational AI strategy. Strong analytical and problem-solving skills with attention to detail and an ability to work with complex, large-scale systems. Strong collaboration skills, with experience working in agile, cross-functional teams. Nice to have: Familiarity with regulatory frameworks and ethical considerations in AI within the banking industry (e.g., GDPR, data privacy, model explainability). Experience in banking or financial services use cases such as conversational AI for customer service, intelligent document processing for loan applications, fraud detection, or risk analysis.

Your Opportunity At Schwab, you're empowered to make an impact on your career and the future of digital finance. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). We are seeking a visionary and technically proficient Principal Blockchain Technology Architect to lead the design, development, and implementation of blockchain-based solutions within the financial services sector. This role will be instrumental in shaping our blockchain strategy, driving innovation, and ensuring secure, scalable, and regulatory-compliant architectures that support digital assets. Key Responsibilities: * Architecture & Design: * Lead the end-to-end architecture of blockchain platforms, including consensus mechanisms, smart contract frameworks, and integration with legacy financial systems. * Design scalable and secure distributed ledger solutions tailored to financial use cases such as payments, clearing and settlement, identity management, and asset tokenization. * Technology Leadership: * Evaluate and select appropriate blockchain protocols based on business requirements. * Define technical security standards, best practices, and governance models for secure blockchain development and deployment. * Engineering & Development: * Collaborate with engineering teams to build and maintain secure blockchain infrastructure, APIs, and smart contracts. * Ensure high performance, fault tolerance, and data integrity across blockchain nodes and networks. * Security & Compliance: * Implement robust security measures including cryptographic techniques, identity and access management, and secure key storage. * Ensure compliance with financial regulations (e.g., AML/KYC, GDPR, SEC guidelines) in blockchain implementations. * Help implement holistic security measures across the cybersecurity program pertaining to the safe development and monitoring of digital assets. * Innovation & Strategy: * Stay abreast of emerging blockchain trends, technologies, and regulatory developments. * Provide strategic guidance to executive leadership on blockchain opportunities and risks. * Collaboration & Mentorship: * Work cross-functionally with product, legal, compliance, and operations teams. * Mentor junior architects and developers in blockchain principles and development practices. What you have Required Qualifications: * Bachelor's or Master's degree in Computer Science, Engineering, or related field * 10+ years of experience in software architecture, with 5+ years in blockchain technologies * Deep understanding of cryptographic principles, distributed systems, and consensus algorithms * Proven experience designing and deploying blockchain solutions in financial environments * Familiarity with smart contract languages and blockchain platforms * Strong knowledge of financial services workflows and regulatory requirements * Excellent communication, leadership, and stakeholder management skills Preferred Qualifications: * Experience with DeFi protocols, digital identity, and token economics * Knowledge of cloud-native architectures and containerization (e.g., Kubernetes, Docker) In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role The Senior Manager of Identity & Access Management (IAM) leads the design, delivery, and governance of the organization's identity and access strategy, ensuring secure, scalable, and compliant access to systems across the fintech and crypto ecosystem.This role owns enterprise identity services with Okta as the core platform, supporting workforce identity, single sign-on (SSO), lifecycle management, privileged access controls, and regulatory compliance. You will manage a team of IAM engineers and IAM analysts, partner with IT, Cloud, and Security leaders, and drive modernization initiatives including Zero Trust enablement, Just-in-Time access, and automation of identity lifecycle processes. What You'll Do Strategic Leadership * Define and execute the IAM program roadmap aligned with business, security, and regulatory goals. * Serve as the primary owner of the enterprise Okta platform, ensuring optimal design, uptime, and adoption. * Establish IAM standards, policies, and KPIs to measure maturity and risk reduction. * Partner with Legal, Risk, Compliance, and Product to align IAM with regulatory frameworks (SOX, PCI DSS, GLBA, FFIEC, ISO 27001, SOC 2, and crypto custody standards). Team Leadership & Development * Lead and mentor a multidisciplinary IAM team (engineers, analysts, and contractors). * Develop talent through coaching, certifications, and technical training (Okta, SAML, OAuth, PAM, Zero Trust). * Establish and enforce operational processes for access requests, reviews, and incident response. * Foster a collaborative, outcome-driven culture between IAM, Security Engineering, and DevOps. Identity Architecture & Operations * Oversee Okta workforce and customer identity deployments, including SSO, MFA, and adaptive access. * Manage integration of Okta with HRIS for automated joiner/mover/leaver workflows. * Ensure strong identity governance: group management, entitlement controls, and access certifications. * Implement role-based access control (RBAC) and attribute-based access control (ABAC) across key systems. * Partner with application and DevOps teams to federate cloud (AWS, GCP, Azure) and SaaS applications with Okta. * Oversee lifecycle management for service accounts, API tokens, and privileged credentials. Automation, Modernization & Zero Trust * Drive automation of provisioning, deprovisioning, and access reviews using Okta Workflows, APIs, and SCIM. * Lead initiatives to reduce standing privilege and enforce Just-in-Time access models. * Integrate Okta with endpoint, network, and identity threat detection platforms. * Support rollout of passwordless authentication and phishing-resistant MFA. Governance, Risk, and Compliance * Lead user access reviews (UAR) and segregation-of-duties (SoD) enforcement processes. * Provide audit evidence for SOX, SOC2, PCI, and crypto custody attestations. * Oversee access logging, reporting, and monitoring via SIEM integrations (Splunk, Sentinel, Chronicle). * Maintain up-to-date documentation, playbooks, and architecture diagrams. Stakeholder Collaboration * Act as the IAM subject matter expert for all enterprise access-related projects. * Collaborate with Infrastructure, Cloud, and Security Engineering teams to integrate IAM into CI/CD pipelines. * Partner with business application owners to onboard new systems into Okta and maintain secure integrations. * Communicate IAM risks and metrics to executives in clear, business-relevant language. What You'll Need Education & Experience * Bachelor's degree in Computer Science, Cybersecurity, or a related field (Master's preferred). * 8-12 years of experience in Information Security or IT, with 4+ years leading IAM programs or teams. * Proven experience managing Okta (Workforce Identity Cloud) at scale. * Hands-on understanding of identity federation (SAML, OIDC, OAuth 2.0) and lifecycle management. * Experience in fintech, banking, payments, or crypto/digital asset security environments preferred. Technical Skills * Deep expertise in Okta administration, workflows, and advanced integrations. * Knowledge of SCIM, API-based provisioning, RBAC/ABAC models, and directory synchronization. * Familiarity with Azure AD, CyberArk, HashiCorp Vault, SailPoint, or StrongDM is a plus. * Scripting/automation experience (Python, PowerShell, or Terraform). * Understanding of Zero Trust frameworks and modern authentication methods (FIDO2, WebAuthn). * Experience with security logging, access certification tools, and SIEM integrations. Certifications (Preferred) * Okta Certified Professional / Okta Certified Administrator * (ISC)² CISSP or Certified Identity and Access Manager (CIAM) * CISM or CISA for governance and audit alignment Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $163,200.00 - $280,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We're hiring a Senior Staff Lifecycle Marketing Manager to lead from the front on a highly visible, hyper-growth product vertical responsible for a significant share of business unit revenue. This is not a conventional CRM role - you'll set the vision, build new systems, and steer cross-functional partners and stakeholders across Product Marketing, EPD, Operations, Sales, Data Science and Executive Leadership through ambiguity and accelerated growth. Your job isn't just to manage campaigns - it's to wrangle complexity, push creative boundaries, and deliver outsize impact in a business environment that moves fast and expects even faster results. You'll partner directly with senior stakeholders to define aggressive yet meaningful goals and help shape the future trajectory of one of our company's most promising verticals. What you'll do: * Influence: Earn trust from senior stakeholders through confident perspective, clear communication, and consistent delivery. * Advocate: Champion the resourcing, tooling, and prioritization required to unlock the team's full growth potential. * Architect: Design big-picture lifecycle infrastructure that aligns strategic goals with technical and operational constraints at a system level. * Navigate: Lead execution through complex, constraint-heavy environments by surfacing bottlenecks, influencing priorities, and proactively managing risk. * Translate: Turn executive direction into clear, actionable lifecycle programs, articulating trade-offs, dependencies, and measurable outcomes. * Motivate: Inspire your team with a bold, forward-looking vision that drives innovation while staying grounded in business impact. * Collaborate: Work cross-functionally with Product Marketing, EPD, Sales, Operations, and Data Science to embed lifecycle logic across the customer experience * Mentor: Uplevel lifecycle maturity across the org by coaching beyond your team and shaping how lifecycle strategy is applied at scale. * Communicate: Deliver strategic insights and program updates with clarity and confidence, especially to VP and C-suite stakeholders. * Establish: Build and scale a rigorous culture of testing, iteration, and insight-driven lifecycle evolution. What you'll need: * Bachelor's Degree, ideally in Business, Finance, Marketing, or a technical field (or equivalent) * 12+ years of lifecycle marketing, CRM, or growth experience in B2C digital products; fintech, subscription, or behavioral-change domains are strongly preferred. * Scale: demonstrated experience delivering hyper-scale growth (3-10x YoY). * Team Leadership: experience leading a senior-level team (at least 2). * Background in organizational change or helping teams adopt new ways of working, particularly during hyper-growth or post-reorg phases. * A proven track record of bringing focus and stability to ambiguous, fast-changing, or high-pressure environments, in a matrixed or global organization. * Ownership Scope: experience owning at least $100M+ in annual revenue and/or 60% of the business' revenue. * Deep expertise in lifecycle infrastructure and architecture: journeys, triggers, experiments, personalization, and user segmentation at scale. * Fluent in martech and data: Braze, Amplitude, SQL database architecture * Strong EQ and influence: ability to foresee and guide organizational change, not just adapt to it. * A history of stepping into informal leadership roles outside your core remit - shaping culture, onboarding others, or leading cross-functional initiatives. * Past role as a thought leader or internal evangelist for lifecycle or growth marketing - influencing strategy beyond team boundaries. * A builder's mindset with executive presence - equally comfortable creating new frameworks and confidently aligning cross-functional leaders around them Nice to have: * Master's degree in business administration, finance or technical field * Background in fintech, behavioral economics, or industries requiring high trust and regulatory consideration. * Passion for personal finance, economic empowerment, or mission-driven tech products. * Familiarity with predictive or AI-driven journey orchestration, dynamic content systems, or real-time personalization. * Proficiency in querying and interpreting data using SQL, Looker, or similar tools beyond standard dashboards. * Demonstrated ability to scale lifecycle programs globally or across multiple product surfaces (e.g., web, mobile, in-product). * Exposure to pricing, monetization, or revenue strategy work in collaboration with product or finance teams. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $128,000.00 - $220,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.