Staff Product Designer, Borrow Origination
Sofi job in San Francisco, CA
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Team
The Borrow design team at SoFi crafts seamless, intuitive experiences across our lending products, helping members borrow with confidence and realize their ambitions.
Borrowing can feel overwhelming and complex. As product designers, our role is to reduce friction, increase clarity, and build trust in high‑stakes, decision‑heavy moments. We shape the future of loan origination by delivering new features and improving current experiences that help members understand options, qualify, and get to "yes" faster.
The lending journey has two key milestones: applying for a loan and, once funded, paying on time. This role focuses on the first milestone - from product education and discovery through pre‑qualification, application, verification, and offer selection.
The Role
As a Staff Product Designer on the Borrow Origination team, you will help shape the future of personal finance by designing member‑first experiences. In this role, you will:
* Use a design‑thinking process to establish and execute vision for team initiatives.
* Challenge the status quo, push innovation, and inspire teams toward a unified outcome
* Look holistically at members' end to end user journeys and develop a strategic vision on how to educate, guide them to the right lending product for their goals.
* Use data, research, and experimentation to drive design decisions; partner on A/B tests and define success metrics (e.g., completion rate, time‑to‑yes, drop-off reduction, error rate, NPS).
* Lead end‑to‑end design for origination flows-from top‑of‑funnel education and pre‑qualification to verification, document upload, and offer selection-across web and mobile platforms.
* Reduce friction and ambiguity throughout the application process.
* Enable personalized discovery experiences that create cross-ecosystem value within SoFi.
* Translate complex requirements (risk, legal, compliance, credit policy) into simple, trustworthy interactions and clear, inclusive content.
* Collaborate closely with Product Managers, Engineers, Researchers, and Content Designers across multiple product areas to deliver seamless experiences that transform members' financial situation.
* Create systems, not just screens-define patterns for progressive disclosure, validation states, help surfaces, and decision moments; contribute to and advocate for high-quality, consistent design system adoption.
* Prototype at the right fidelity to align stakeholders and validate value early; run usability tests and synthesize insights into actionable design iterations.
* Tell a compelling story-craft artifacts that communicate rationale, trade‑offs, and impact to drive alignment and accelerate decision-making.
* Collaborate with our design system (Pacific) to leverage and improve templates and components.
* Contribute to scaling design best practices across the company and within the Design org.
Qualifications and experience
* 8+ years in product design/UX with a portfolio showcasing complex, high‑stakes flows and measurable outcomes.
* Strong written and verbal communication; able to articulate strategy and process and lead cross‑functional alignment.
* Experience partnering with Product/Engineering/Data to define product strategy and experimentation plans.
* Fluency in using metrics to inform design and measure success.
* Experience facilitating design sprints or similar frameworks to align stakeholders around business and member needs.
* Expertise with modern design/prototyping tools (Figma; Adobe Creative Suite as needed).
* Strong command of mobile and web UX best practices (iOS, Android, responsive web).
* Ability to translate research, member needs, and product data into clear design decisions.
* Experience presenting to senior leadership and advocating for member needs within business and technology constraints.
* Experience setting and managing design priorities through planning and execution.
* Passion for team building and shaping a healthy design culture.
Even better
* Experience in personal finance, lending/credit, identity/KYC, or other regulated domains.
* A passion for turning complexity into usable, beautiful experiences.
* Experience working with remote, distributed teams.
* Exposure to both B2C and B2B or operator/agent tooling environments.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
Pay range: $144,000.00 - $247,500.00
Payment frequency: Annual
This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Auto-ApplySenior Fraud Data Analyst
SoFi job in San Francisco, CA
The role
We are searching for a passionate Senior Fraud Risk Analyst who is highly self-motivated, analytical, with a decent understanding on account level registration and account takeover fraud strategies. This role will work on fraud strategies at different stages during customer journey, implement rules focusing on entity level risks to help our platform to realize a safer, more transparent and secure environment. This role will work collaboratively with various stakeholders to ensure strategy performances while maintaining a smooth customer experience.
By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.
What you'll do:
The fraud prevention analyst will help SoFi develop better data driven fraud decisioning by:
Utilize advanced SQL and Python skills to analyze complex datasets and develop robust fraud risk detection strategies
Architect and maintain efficient data structures to support scalable fraud analytics and reporting frameworks
Collaborate effectively with cross-functional stakeholders, translating technical insights into strategic business recommendations
Apply foundational statistical concepts, including false positive rate analysis, to optimize fraud detection accuracy
Analyze various types of signals such as login level, entity level data to enhance risk modeling and identify fraudulent activity patterns
Demonstrate strong ownership and project management capabilities to deliver precise, timely, and impactful results
What you'll need:
BA/BS in Statistics, Information Systems, Mathematics, Data Science, or related fields, or equivalent work experience
3-8 years of work experience in Risk Analytics Fields, with exposure to account authentication (2FA, MFA, OTP) and/or risk-decisioning procedures
Strong expertise in analyzing large datasets using SQL/Python and other statistical analysis packages to drive strategies to balance Member experiences and loss prevention
Highly motivated Fraud Strategy background with ambition to drive change, eager to learn, and able to work collaboratively in a complex and fluid environment
Auto-ApplyExecutive Assistant
San Francisco, CA job
About First Round
First Round is a venture capital firm that works with founders exclusively at the earliest stages of company building, often when all they have is an “imagine if.” We fill in where we can until the team is filled out, tackling crucial early hiring and equipping those who are great at building product with the skills to sell it, too. By getting the foundational firsts right, we increase the odds of finding extreme product-market fit. Our founders' “imagine ifs” have turned into companies like Notion, Roblox, Uber, and Square.
We're searching for an operationally sharp Executive Assistant to support First Round Partners, helping amplify their impact and freeing up their time for the highest leverage work.
Your core role as an Executive Assistant will include:
Own complex calendar management and scheduling across time zones, both internal and external
Prepare partner's meeting materials, itineraries, and daily agenda briefing
Book travel, including itineraries and all related logistics
Prepare and submit expense reports accurately and on-time
Organize in-person meetings and events, including making restaurant reservations and securing other venues as needed
Review and support with inbound communications on LinkedIn and email
Curate, purchase, and send thoughtful gifts for founders and other relationships
You could be a great Executive Assistant at First Round if:
You sweat the details. You triple-check names, times, logistics - nothing slips through the cracks.
You're an execution machine. Tasks get done thoughtfully and proactively with minimal oversight.
You're service-oriented. You take pride in creating seamless experiences - whether for your team or our external stakeholders.
You can navigate ambiguity. You're resourceful when priorities shift and can pivot without missing a beat.
You work well around high performers. You keep professionalism and diplomacy top of mind, especially in high-stakes founder contexts.
You're discreet and dependable. You'll be handling sensitive information with poise and confidentiality.
You're highly responsive and move fast. You're comfortable with urgency, and your team knows they can rely on you to keep things moving at pace.
You work when the work needs to get done. This role is not a 9-to-5 job-it demands flexibility, responsiveness, and a willingness to put in time when needed, including nights and weekends.
This role is based in San Francisco with Tuesday, Wednesday, and Thursday required in office.
Our Values
At First Round, we value resourcefulness, team-play, excellence and hustle. To give you a sense of what our team is all about, check out our values that guide our work:
Try harder for founders. They're our customers - LPs are our shareholders. Going above and beyond for our founders is what we do. We strive to be a founder's most valuable investor. We respond to their emails in hours, not days. We build candidate pipelines, unprompted. We arrange meal deliveries when they become a new parent. Simply put, we go above and beyond to earn that right to be their first call every time there's a bump in the road.
Give your unvarnished opinions and unwavering support. We strive to be kind, not nice. One of the most (counterintuitively) compassionate things you can do is to offer your unvarnished opinion - along with your unwavering support. That willingness to risk a fleeting moment of discomfort in exchange for someone else's growth is long-term kindness.
Treat the little things like big things. Everything can always be made better. We're all about the carefully crafted, the nitty-gritty, and the bespoke. Whether it's hand cutting each nameplate, or debating the optimal shape of the dinner table, no detail is too small to sweat.
Make speed a habit. Whatever you're building, remember that now is better than two weeks from now. We're fans of starting small and iterating quickly. No matter what we're launching, you'll likely hear this question in a meeting: “How soon can we get something out there?”
Invent and wander. Never stop experimenting. The best ideas are born out of experimentation. Our flagship programs have always come from our penchant for going out on a limb and approaching problems with a different perspective.
Build wider doorways and longer tables. We're in the business of backing people and betting on their ideas - no matter where they come from. While talent is evenly distributed, opportunity is not. First Round is dedicated to building a diverse and inclusive workspace and we encourage people from underrepresented groups to apply!
Auto-ApplySVP, Managing Director, Banker
Menlo Park, CA job
**BANC OF CALIFORNIA AND YOUR CAREER** Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through BancEdge. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN
**THE OPPORTUNITY**
The SVP, Managing Director will be an integral senior contributor on the life sciences venture banking originations team with key responsibilities including originating, structuring, negotiating and executing lending opportunities to early stage private and public companies in the healthcare industry. Specific sectors of coverage include biotechnology, medical devices, healthcare services, specialty pharmaceuticals and digital health. The SVP, Managing Director will be responsible to deliver on budgeted financial performance for deposits, loan commitments, loan outstandings and cross sales of related banking products and services, all while ensuring strong credit quality of the portfolio. The individual will have significant market visibility and will be expected to self-generate leads by calling on venture capital firms, venture backed life science companies and other key contacts within the entrepreneurial ecosystem (CEOs, CFOs, Attorneys, Accountants, etc.). The SVP, Managing Director will be expected to identify, negotiate and present to senior credit committee all aspects of a lending opportunity with the ability to lead a new deal from origination to closing. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
**HOW YOU'LL MAKE A DIFFERENCE**
+ Grow deposits, loan commitments, loan outstandings and non-interest income to deliver on budgeted performance for tracked KPI metrics
+ Collaborate with the portfolio team to actively manage the credit risk of the life sciences portfolio
+ Self-generate and identify high quality referrals that align with the credit and business profile of the Bank
+ Drive market presence and brand awareness through networking and hosting marketing events with key constituents within the life sciences venture community
+ Lead all aspects of deal sourcing, structuring, negotiating, underwriting, internal credit approvals, documentation and closing without assistance or further counsel
+ Collaborate within a small team environment
+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type.
+ Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
+ Performs other duties and projects as assigned
**WHAT YOU'LL BRING**
+ Bachelor's degree required or equivalent work experience
+ 12+ years of venture banking and/or financial services experience
+ Creative and strategic thinker with excellent problem solving and organizational skills
+ Ability to exhibit professionalism and a positive attitude under pressure
+ Ability to work independently yet collaborate cross-functionally in a team environment
+ Superior oral and written communication skills
+ Ability to handle multiple priorities, projects and relationships simultaneously
+ Proven success in managing client accounts
+ High School diploma or equivalent required
**HOW WE'LL SUPPORT YOU**
+ **Financial Security:** You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting.
+ **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
+ **Building & Supporting Your Family:** Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
+ **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off.
+ **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
**SALARY RANGE**
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
Events Coordinator
San Francisco, CA job
About First Round
First Round is a venture capital firm that works with founders exclusively at the earliest stages of company building, often when all they have is an “imagine if.” We fill in where we can until the team is filled out, tackling crucial early hiring and equipping those who are great at building product with the skills to sell it, too. By getting the foundational firsts right, we increase the odds of finding extreme product-market fit. Our founders' “imagine ifs” have turned into companies like Notion, Roblox, Uber, and Square.
About Program Operations at First Round
The First Round Program Operations team is responsible for executing seamless, thoughtful and memorable experiences, programs, and events that continue to build and strengthen our vibrant and dynamic startup community.
First Round has, and will continue to create, a diverse range of programs and events that support that community of founders, operators, and investors. Programs like Angel Track and Product Market Fit Method provide essential resources and networking opportunities for investors and nascent founders. And events like our CEO Dinners, Founder Retreats and Lead-Sharing Parties help First Round founders strengthen their networks, learn from each other and reach their goals. In return, our communities drive massive value for First Round and for one another in countless ways, including supporting our founders, helping our companies scale, and learning more about specific industries from experts in our network.
The Program Operations team provides event design, planning and coordination services across all of these different types of programs and events that service our diverse community.
To help further this impact, we're on the lookout for an extremely detail-oriented self-starter to join us as Events Coordinator to deliver excellent experiences to our community.
About the Events Coordinator RoleYour core role as Events Coordinator will include:
Driving cross functional event teams (event sponsor, event hosts, etc) to ensure all tasks are on track and events are setup for success.
Managing the end to end event design, planning, budgeting, logistics and on-site coordination of experiences at our SF office and occasional offsite events.
Attending on average 2-3 First Round events and dinners weekly, and guaranteeing each event is executed to our standards.
Communicating seamlessly with external event attendees and external vendors to ensure that events run smoothly.
Experience Requirements:
1-3 years of progressive event coordination experience.
Experience successfully managing at least 4-5 events (or the equivalent) at any given time.
Nice to Haves:
A short-list of vendors of all kinds in the Bay area.
Experience doing events and programs in the startup ecosystem.
This role is based in San Francisco with a minimum of Tuesday, Wednesday, and Thursday required in office.
You could be a great Events Coordinator at First Round if:
You're obsessed with the little things. We're looking for someone who would immediately notice if a tablecloth is uneven or the fonts on a menu printout don't match. You care about getting the little things right and believe it's the small details that make or break an event. You're someone who leaves no stone unturned and is constantly thinking one step ahead of any event planning or execution moment.
You have extreme ownership and work with an unusual sense of urgency and autonomy. People have told you that you're amazing at getting sh*t done, and you work with a ton of urgency. You don't have to be told what to do, you always just figure it out.
You are the most organized person you know. Sometimes, we have five events going on in one week. We're looking for someone who is able to understand the needs of each stakeholder and attendee, as well as project manage what needs to be done for each event - from booking venues and chefs, to collecting the dietary restrictions of each guest, to managing event invites and follow-up reminders. You are great at context switching between different types of events or modes of work (planning vs execution). This doesn't drain you, but rather you find it motivating and exciting.
You're great at cross-functional leadership and can work across a spectrum of stakeholders. You won't manage anyone in this role, but you will be bringing together multiple stakeholders to ensure event tasks are on track. You know how to adapt your style depending on the audience, and have a presence and the ability to earn respect from each of your collaborators. When tasks are overdue or decisions haven't been made, you're proactive and are comfortable pushing where you need to push and holding people accountable who don't report to you.
You're service-oriented and flexible. You're the right fit for this role if you are service-oriented and are motivated to jump in and help, even in moments when you aren't asked to. That could be filling up waters, helping servers bring food to guests, or re-printing a nametag for a guest who forgot to RSVP.
You're incredibly creative and not afraid to push the boundaries. Part of this role is to help bring new ideas and energy to the events that we host! We want you to be creative and think outside the box to help us innovate and execute on our strategy.
You're a people person and love bringing communities together. Planning events and getting people together is a passion of yours. In your free time, you might be the person who's pulling friends together for a party or intimate gathering, or the one folks consult about their weddings or birthday parties. You may even be a Partiful super user! We would love if you brought the same energy to our team.
Our Values
At First Round, we value resourcefulness, team-play, excellence and hustle. To give you a sense of what our team is all about, check out our values that guide our work:
Try harder for founders. They're our customers - LPs are our shareholders. Going above and beyond for our founders is what we do. We strive to be a founder's most valuable investor. We respond to their emails in hours, not days. We build candidate pipelines, unprompted. We arrange meal deliveries when they become a new parent. Simply put, we go above and beyond to earn that right to be their first call every time there's a bump in the road.
Give your unvarnished opinions and unwavering support. We strive to be kind, not nice. One of the most (counterintuitively) compassionate things you can do is to offer your unvarnished opinion - along with your unwavering support. That willingness to risk a fleeting moment of discomfort in exchange for someone else's growth is long-term kindness.
Treat the little things like big things. Everything can always be made better. We're all about the carefully crafted, the nitty-gritty, and the bespoke. Whether it's hand cutting each nameplate, or debating the optimal shape of the dinner table, no detail is too small to sweat.
Make speed a habit. Whatever you're building, remember that now is better than two weeks from now. We're fans of starting small and iterating quickly. No matter what we're launching, you'll likely hear this question in a meeting: “How soon can we get something out there?”
Invent and wander. Never stop experimenting. The best ideas are born out of experimentation. Our flagship programs have always come from our penchant for going out on a limb and approaching problems with a different perspective.
Build wider doorways and longer tables. We're in the business of backing people and betting on their ideas - no matter where they come from. While talent is evenly distributed, opportunity is not. First Round is dedicated to building a diverse and inclusive workspace and we encourage people from underrepresented groups to apply!
Auto-ApplyStaff Business Operations Communications, Technology
SoFi job in San Francisco, CA
*Onsite 1-3x per week
About the Role:
We are seeking an experienced strategic business operations lead to elevate our
internal employee communications
and culture within the Technology organization of SoFi, a fast-growing FinTech company reshaping the future of financial services. This is a high-impact role where you will lead operational and communication programs that enable Technology organization employees to do great work, drive alignment with our mission, and foster a collaborative, innovative culture.
As a trusted partner to senior leadership, you will craft and deliver compelling narratives that bring our strategy to life, navigate periods of rapid change, and help our geographically distributed teams feel connected and informed.
Key Responsibilities:
Develop and execute internal communications strategies that support business goals, strengthen Technology organization culture, increase employee awareness and reflect our SoFi brand and values.
Partner with the CTO & Tech Leadership team to create authentic, transparent communications, including town halls, leadership updates, and other weekly communications for the Technology organization.
Partner with a wide range of Tech leaders to author & create high-quality, engaging content in a wide range of formats (Slack, video, presentations, intranet, newsletters, etc.) tailored to the pace of work at SoFi.
Leverage the right tools and technology to ensure communications are timely, accessible, and aligned with employee needs.
Track the effectiveness of internal communications efforts, and continuously improve based on data and employee feedback.
Build strong relationships across Biz Ops, People, Legal & Compliance, Marketing, and Ops to align internal messaging horizontally across organizations.
Required Skills & Experience:
7+ years of internal, engineering, or technology communications or biz ops experience for a fast-paced company
Exceptional storytelling, writing, and editing skills - able to convey complex information simply and clearly, even when not fully familiar with the details of the content
Strong executive presence with experience advising senior leaders on communication strategy.
Deep understanding of fostering employee engagement and satisfaction
Strong skills in architecting and delivering best practice approaches to change management.
Familiarity with internal communications tools and platforms (Slack, Confluence, Jira, etc.).
Excellent project management skills, with the ability to juggle multiple initiatives in a high-growth, fast-paced environment.
High level of adaptability, discretion, and emotional intelligence.
Preferred Qualifications:
Bachelor's degree in Communications, Public Relations, Journalism, English, Business, or a related field; Master's degree is a plus.
Experience working in a FinTech, Financial Services, or highly-regulated environment.
Experience in scaling internal communications during a high-growth phase.
Experience communicating to both technical and non-technical audiences.
Auto-ApplyStaff Technical Program Manager, Fraud
SoFi job in San Francisco, CA
Hybrid in office 1-2x per week
The role:
SoFi is seeking a Staff Technical Program Manager to drive large-scale programs across our Fraud Risk Program & Operations organization. In this role, you will lead complex, cross-functional initiatives spanning fraud detection, risk decisioning, dispute operations, case-management platforms, and operational workflows. You will partner closely with engineering, product, compliance, operations, and data teams to define strategy, align roadmaps, and deliver high-impact capabilities that protect our members and strengthen SoFi's risk posture.
This is a role for a seasoned technical program leader who thrives in fast-moving environments, understands the intersection of fraud, risk, and operations, and can bring structure, clarity, and execution rigor to ambiguous problem spaces. You'll be accountable for orchestrating multi-team delivery, driving operational excellence, and scaling the systems and processes that power SoFi's fraud-fighting ecosystem.
What you'll do:
Lead delivery of fraud decisioning capabilities across core risk platforms, machine-learning models, and upstream/downstream product integrations.
Drive anti-money laundering and transaction-monitoring initiatives, including rules, alerts, investigator workflows, and coordination with external technology partners.
Manage third-party risk, identity, and compliance integrations, ensuring readiness, performance, and alignment with internal standards and controls.
Own cross-team technical dependency management, aligning APIs, data flows, and sequencing across Engineering, Product, Risk, Compliance, and Operations.
Align Fraud and AML roadmaps with enterprise priorities, regulatory expectations, and operational requirements across multiple business units.
Partner with engineering leadership to remove blockers, clarify requirements, mitigate risks, and accelerate execution for multi-quarter programs.
Represent Fraud and AML in cross-functional reviews, audits, regulatory interactions, and enterprise planning forums.
Use analytical tools and data platforms to validate data flows, troubleshoot issues, and inform prioritization and decision-making.
Define and drive KPIs that measure platform health, risk outcomes, operational efficiency, and program execution quality.
Lead post-release and post-incident reviews, turning insights into improved processes, controls, and platform resilience.
What you'll need:
BS Degree in computer science or equivalent experience
5+ years of technical program management experience
Proven track record of leading complex, multi-year fintech projects from inception to delivery.
Strong technical background, with experience in financial technologies, APIs, cloud infrastructure, and regulatory environments.
Excellent communication and interpersonal skills, with the ability to influence without authority.
Experience working in a high-growth, fast-paced startup or corporate fintech environment
Auto-ApplyStaff ServiceNow Engineer
SoFi job in San Francisco, CA
This is a full-time role that is hybrid from our San Francisco or Seattle Office
We're seeking a Staff ServiceNow Engineer who thrives in a fast-paced environment and enjoys solving complex challenges with elegant technology solutions. In this role, you will develop and enhance key components of our ServiceNow platform-including Employee Center Pro experiences, Now Assist AI capabilities, and automation across our enterprise workflows.
You'll collaborate with cross-functional teams to refine requirements, architect durable solutions, and elevate engineering standards through peer reviews and mentorship. This is an opportunity to influence platform strategy, contribute to innovation, and deliver high-impact capabilities that support our growing organization.
What you'll do:
Design and Develop Solutions: Build, enhance, and maintain scalable solutions within the ServiceNow platform with focus on ITAM (HAM Pro, SAM Pro) , CMDB, Employee Center Pro and Now Assist following ServiceNow's best practices and development standards.
Own the Technical Delivery: Lead the full lifecycle of solution development, from requirements analysis and technical design to configuration, scripting, testing, and production deployment.
Collaborate Across Teams: Work closely with business stakeholders, product owners, and architects to understand needs, refine requirements, and translate them into scalable, maintainable ServiceNow solutions.
Enhance Employee Experience: Configure and customize Employee Center Pro, including content taxonomy, audience targeting, user experience enhancements, and service journeys.
Leverage AI/ML Capabilities: Implement and optimize Now Assist features such as generative AI experiences, virtual agent improvements, and intelligent recommendations to elevate platform usability.
Ensure Data Accuracy and CMDB Health: Drive CMDB data model governance, enforce relationship and dependency rules, and maintain alignment with the Common Service Data Model (CSDM).
Integrate Systems and Automate Workflows: Design and implement integrations between ServiceNow and external systems (e.g., procurement, cloud platforms, monitoring tools) using IntegrationHub, REST, and APIs.
Perform Peer Reviews: Conduct and participate in code and configuration reviews, ensuring adherence to coding standards, maintainability, and platform performance.
Champion Platform Quality: Establish and uphold development, testing, and release management best practices in collaboration with platform owners and governance teams.
Provide Technical Updates and Guidance: Communicate technical progress, design decisions, and risks to project stakeholders and leadership in a clear and structured manner.
Support Continuous Improvement: Identify opportunities to optimize processes, automate manual workflows, and enhance ServiceNow usability and performance.
Mentor and Lead by Example: Support junior developers through technical guidance, documentation, and promoting a culture of engineering excellence.
What you'll need:
7+ years of hands-on experience designing, developing, and maintaining Servicenow solutions in enterprise-scale environments.
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
Strong proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, UI Policies, and IntegrationHub for advanced automation and system integration.
Deep understanding of HAM Pro, SAM Pro,CMDB modules, including lifecycle management, discovery, reconciliation, and compliance.
Strong experience configuring Employee Center Pro including content creation, portal configuration, taxonomy design, search optimization, and UX enhancements.
Working knowledge of Now Assist, generative AI capabilities, conversational experiences, and AI-driven automation within the ServiceNow platform.
Proven ability to write clean, modular, and maintainable code aligned with ServiceNow's technical and security best practices.
Skilled in engaging with business partners, product owners, and architects to align technical solutions with strategic goals.
Experience in peer code reviews, test planning, debugging, and performance tuning to ensure solution reliability and scalability.
Expertise in Common Service Data Model (CSDM) and its application within CMDB governance and data quality frameworks.
Strong background working in Agile/Scrum environments, managing backlogs, and delivering iterative platform enhancements.
Ability to convey complex technical concepts to both technical and non-technical stakeholders; excellent documentation and presentation skills.
Passion for staying current on ServiceNow platform updates, new features, and emerging ServiceNow trends.
ServiceNow Certified System Administrator (CSA) preferred.
Nice to have:
ServiceNow Certified Application Developer
Certified Implementation Specialist (CIS) in ITAM or CMDB
Auto-ApplyInvestor
San Francisco, CA job
About First Round
First Round is a venture capital firm that works with founders exclusively at the earliest stages of company building, often when all they have is an “imagine if.” We fill in where we can until the team is filled out, tackling crucial early hiring and equipping those who are great at building product with the skills to sell it, too. By getting the foundational firsts right, we increase the odds of finding extreme product-market fit. Our founders' “imagine ifs” have turned into companies like Notion, Roblox, Uber, and Square.
We're searching for an Investor to work alongside Todd Jackson. You'll connect with world-class builders today, help us find the next generation of iconic founders, and bring them into the First Round community. This role is based in San Francisco with Tuesday, Wednesday, and Thursday required in-office.
Your core role as an Investor will include:
Build relationships with founders everywhere they are - at events, meetups, and across the startup ecosystem.
Conduct in-depth diligence on companies under serious consideration for investment.
Contribute to research efforts and help craft thoughtful, data-driven investment memos.
Support the execution of PMF Method, our intensive four-day program designed for early-stage B2B founders.
You could be a great Investor at First Round if:
You have a technical foundation. Whether through a CS degree, engineering experience at a startup, or building something of your own.
You excel at building relationships. Others find you approachable, authentic, and easy to connect with.
You're reliable and hyper-organized. No matter how full your calendar or inbox gets, you don't drop balls or leave people hanging.
You're curious by nature. You dive deep into how things work and constantly explore new ideas, products, and markets.
You do whatever it takes to get the job done. When the work requires speed, late nights, or weekend effort, you step up without hesitation.
We know this isn't your traditional investor role! We're open to people with diverse skills, stories, and journeys.
Our Values
At First Round, we value resourcefulness, team-play, excellence and hustle. To give you a sense of what our team is all about, check out our values that guide our work:
Try harder for founders. They're our customers - LPs are our shareholders. Going above and beyond for our founders is what we do. We strive to be a founder's most valuable investor. We respond to their emails in hours, not days. We build candidate pipelines, unprompted. We arrange meal deliveries when they become a new parent. Simply put, we go above and beyond to earn that right to be their first call every time there's a bump in the road.
Give your unvarnished opinions and unwavering support. We strive to be kind, not nice. One of the most (counterintuitively) compassionate things you can do is to offer your unvarnished opinion - along with your unwavering support. That willingness to risk a fleeting moment of discomfort in exchange for someone else's growth is long-term kindness.
Treat the little things like big things. Everything can always be made better. We're all about the carefully crafted, the nitty-gritty, and the bespoke. Whether it's hand cutting each nameplate, or debating the optimal shape of the dinner table, no detail is too small to sweat.
Make speed a habit. Whatever you're building, remember that now is better than two weeks from now. We're fans of starting small and iterating quickly. No matter what we're launching, you'll likely hear this question in a meeting: “How soon can we get something out there?”
Invent and wander. Never stop experimenting. The best ideas are born out of experimentation. Our flagship programs have always come from our penchant for going out on a limb and approaching problems with a different perspective.
Build wider doorways and longer tables. We're in the business of backing people and betting on their ideas - no matter where they come from. While talent is evenly distributed, opportunity is not. First Round is dedicated to building a diverse and inclusive workspace and we encourage people from underrepresented groups to apply!
Auto-ApplyChief of Staff to Liz Wessel
San Francisco, CA job
About First Round
First Round is a venture capital firm that works with founders exclusively at the earliest stages of company building, often when all they have is an “imagine if.” We fill in where we can until the team is filled out, tackling crucial early hiring and equipping those who are great at building product with the skills to sell it, too. By getting the foundational firsts right, we increase the odds of finding extreme product-market fit. Our founders' “imagine ifs” have turned into companies like Notion, Roblox, Uber, and Square.
We're looking to add a Chief of Staff to our team who will work directly with Partner Liz Wessel as her trusted right hand in person in San Francisco.
Chiefs of Staff at First Round supercharge our investment team by creating and managing processes behind-the-scenes that deliver world-class services and experiences to entrepreneurs. They engage across all functions of First Round, including reviewing new investment opportunities, special projects, partner branding/marketing, portfolio engagement, and management of administrative staff. This position is a balance between strategy and sharp execution.
Your Responsibilities Will Include:
Managing and tracking new investment opportunities
Managing and tracking relationships and communication within the First Round community and partner networks
Conducting research and investment diligence
Initiating and leading special projects (building internal products and programs, research deep dives, etc.)
Drafting, managing, editing and processing all kinds of communication (including emails)
Managing partner projects and events
This position is not:
A 9-5 job. We work when founders need us to work with/for them - which often means late nights and weekends.
An investing role. You will not be investing, but you will be joining most pitches that your partner is leading/on.
For people who have investing experience at another VC firm. We're looking for people who have no VC experience.
A partner-track role. Instead, it is an ideal opportunity to get involved with helping incredible founders and to learn from the best of the best.
Expected to source companies or to be directly entrepreneur-facing. Rather, you will work with Liz to help review, analyze and prioritize existing deal flow and support our portfolio in a mostly behind-the-scenes way.
This is a unique opportunity in which individuals from many backgrounds could excel. Here are just a few examples of profiles we think could be great:
An operations guru with startup experience who thrives keeping the trains running on time with little oversight.
An aspiring entrepreneur who wants a rare window into the VC and fundraising side of the business.
A business generalist with a passion for technology and a penchant for learning new things fast.
A software engineer who wants to move into the business or operations side of things
You Might Be a Great Fit If:
You're fascinated by technology and how today's entrepreneurs are shaping the future. You don't necessarily need deep knowledge of the venture capital industry, but you should be excited about the field and eager to learn the business quickly.
You're curious and intuitive - a creative and unconventional thinker, yet also highly analytical and logical. You're a strong writer and pride yourself on thoughtful, succinct and eloquent communication. You know the right questions to ask, as well as when to listen and learn. You have the polish and presence to regularly interact with seasoned CEOs, founders and entrepreneurs.
You are extremely detail-oriented, run a tight ship, and want to create an A+ experience for those you work with. Nothing is too small and you love to go above and beyond what others expect of you. You resonate with the quote “Sometimes magic is just someone spending more time on something than anyone else might reasonably expect.”
Most importantly, you are a fast learner and laser focused on execution with the drive to get things done. You're deeply organized, detail oriented and reliable above all else.
You have at least 3-5 years of full-time working experience.
Our Values
At First Round, we value resourcefulness, team-play, excellence and hustle. To give you a sense of what our team is all about, check out our values that guide our work:
Try harder for founders. They're our customers - LPs are our shareholders. Going above and beyond for our founders is what we do. We strive to be a founder's most valuable investor. We respond to their emails in hours, not days. We build candidate pipelines, unprompted. We arrange meal deliveries when they become a new parent. Simply put, we go above and beyond to earn that right to be their first call every time there's a bump in the road.
Give your unvarnished opinions and unwavering support. We strive to be kind, not nice. One of the most (counterintuitively) compassionate things you can do is to offer your unvarnished opinion - along with your unwavering support. That willingness to risk a fleeting moment of discomfort in exchange for someone else's growth is long-term kindness.
Treat the little things like big things. Everything can always be made better. We're all about the carefully crafted, the nitty-gritty, and the bespoke. Whether it's hand cutting each nameplate, or debating the optimal shape of the dinner table, no detail is too small to sweat.
Make speed a habit. Whatever you're building, remember that now is better than two weeks from now. We're fans of starting small and iterating quickly. No matter what we're launching, you'll likely hear this question in a meeting: “How soon can we get something out there?”
Invent and wander. Never stop experimenting. The best ideas are born out of experimentation. Our flagship programs have always come from our penchant for going out on a limb and approaching problems with a different perspective.
Build wider doorways and longer tables. We're in the business of backing people and betting on their ideas - no matter where they come from. While talent is evenly distributed, opportunity is not. First Round is dedicated to building a diverse and inclusive workspace and we encourage people from underrepresented groups to apply!
Auto-ApplyIT Asset Management & CMDB ServiceNow Admin
SoFi job in San Francisco, CA
The Role:
At SoFi, we are redefining the way financial services power human potential and we know that great technology management is at the heart of that mission. We are building a world-class IT Asset Management (ITAM) program on ServiceNow and are seeking a highly skilled ITAM & CMDB Admin to configure, maintain and support the ServiceNow SAM, HAM, APM and CMDB modules and support day to day operations.
In this critical role, you will be a ServiceNow ITAM subject matter expert who has configured, maintained and monitored HAM Pro, SAM Pro, CMDB and APM modules in complex enterprise environments and can support the establishment and maturation of the ITAM function. You will bring deep expertise in ServiceNow and its integration with systems of records for asset lifecycle and CMDB. You will collaborate with internal teams across technology, cybersecurity, governance, and the business to support a best-in-class ITAM ecosystem that ensures compliance, optimizes costs, and supports SoFi's dynamic growth.
This is your opportunity to leave your mark on a high-visibility, high-impact function in one of fintech's most innovative environments.
What You'll Do
Design and Maintenance: Design, implement, and maintain the CMDB data model, ensuring it aligns with the business's IT infrastructure and the Common Service Data Model (CSDM).
Data Integrity and Governance: Develop and enforce governance policies to ensure the accuracy, completeness, and health of CMDB data. This includes defining data standards, managing relationship mappings between Configuration Items (CIs), and resolving data conflicts.
CMDB Discovery: Configure and manage ServiceNow Discovery to automatically populate the CMDB with CI data.
Integrations: Configure and maintain integrations with external systems to ensure the CMDB and ITAM data are always current and accurate
Cloud Asset Management: Integrate with cloud platforms like AWS, Azure, and Google Cloud to track and manage cloud-based assets.
Reporting and Dashboards: Create and maintain CMDB health dashboards and reports to provide actionable insights for IT and business stakeholders.
Asset/CI Lifecycle Automation: Automate the entire asset lifecycle, from procurement and deployment to maintenance and decommissioning, using ServiceNow workflows.
Asset Reconciliation: Define processes and implement automation for asset reconciliation
Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro): Design, configure and maintain the modules and provide guidance and training to fully leverage their functionality.
Development efforts: Define requirements, collaborate with the ServiceNow developers, validate the results and production implementation of forms, business rules, automation, workflows and custom integrations.
What You Bring
Minimum 5 years of SME experience in ServiceNow HAM Pro, SAM Pro, CMDB and APM modules
Background in Financial services or regulated industries strongly preferred
Deep understanding of ITAM best practices, hardware lifecycle management, and compliance frameworks.
Deep knowledge of the Common Service Data Model (CSDM)
ServiceNow Administrator certification (or equivalent ITAM certifications)
Analytical expertise paired with a data-driven approach to problem-solving.
A passion for continuous improvement and automation of manual tasks.
Expertise and experience in building a highly complete and accurate CMDB
Exceptional communication, negotiation, and stakeholder management skills across technical and non-technical audiences.
Experience in ServiceNow development is a plus.
Bachelor's degree in Information Technology, Business Administration, or a closely related field.
Auto-ApplyClient Happiness Associate, Support & Sales
Oakland, CA job
The Client Happiness Associate, Conversion & Sales will report into the Origination Leadership team.
As the Client Happiness Associate, Support & Sales, you will:
Take a proactive approach via multiple channels (phone, emails, SMS, etc) in initiating contact with potential clients, employing engaging communication and tailored strategies to effectively address their needs and guide them through the decision-making process towards conversion.
Work closely with clients to navigate any obstacles in the process, demonstrating problem-solving skills and a commitment to achieving conversion goals.
Utilize CRM software and other tools to track customer interactions and manage leads effectively.
Regularly review and assess personal performance against conversion targets, seeking feedback and employing self-directed strategies for continuous improvement in client engagement and conversion outcomes while achieving a high-quality standard of service.
Assist in handling inbound calls related to Client Happiness Origination, demonstrating adaptability and a commitment to excellent service when needed.
About You:
2-3 years of relevant sales and or customer success experience in relationship or consultative sales.
Strong communication and interpersonal skills.
Results-driven mindset with a focus on achieving and exceeding targets.
Passion for helping customers, delivering exceptional customer service, and building long-term client relationships.
Even Better:
Ability to work effectively in a dynamic environment and adapt to changing priorities.
Familiarity with CRM software such as Zendesk, or similar tools, is preferred to effectively track customer interactions, update information, and manage leads.
Experience in the student lending, banking, or financial aid space.
Where:
This role will be based in the US.
#LI-AM
Auto-ApplyAssociate or Senior Associate - AI
San Francisco, CA job
Bessemer Venture Partners is a global venture firm that partners with audacious founders building enduring and transformative businesses. With more than 145 IPOs and 300 portfolio companies across AI, health, consumer, enterprise, and frontier tech, Bessemer supports founders and CEOs from their early days through every stage of growth. Bessemer's global portfolio includes Anthropic, Perplexity, Abridge, Canva, Pinterest, Shopify, Twilio, Yelp, LinkedIn, PagerDuty, Discord, Fal AI, Stubhub, and Toast and has $20 billion of assets under management.
The Role:
We are hiring an investment associate to focus on the rapidly evolving AI ecosystem. As a “full stack” investor, you will be responsible for engaging across the investment lifecycle. Responsibilities include:
Thesis development - create and refine investment roadmaps to guide firm strategy, stay updated on industry developments.
Sourcing - identify and build relationships with promising founders, teams, and startups. Embed yourself in the ecosystem.
Due diligence - lead financial analysis and diligence on customers, products, technology, teams, and markets.
Investment recommendations - form judgements and present analyses and opinions to help drive investment decisions.
Portfolio Support - assist portfolio companies with introductions, strategy, hiring, resources, and more. Attend board meetings.
This role will report to Talia Goldberg. You will work closely with her, but also receive mentorship from other senior partners and team members at Bessemer. We will invest heavily in your development and growth.
We are looking for someone with an exceptional work ethic that is entrepreneurial, curious, resourceful, and competitive. The right candidate will be able to take full ownership of programs and initiatives when necessary, but also willing to tackle any task, no matter how big or small, and pursue unconventional ideas.
Ideal start date: Q1 2026 (flexible).
Location: San Francisco, CA
About You:
AI native: constantly using and experimenting with cutting edge products, technologies and models.
Professional experience: Ideally 2-4+ years of relevant professional experience in an operating role at a startup, as a founder, scientist, technologist, or investor. Backgrounds with a PhD are also welcome and encouraged to apply.
Technical experience: ideally degree(s) or self-taught expertise in computer science, mathematics, machine learning, engineering, or related. Exceptions will be considered for exceptional candidates.
Independent thinker, fast learner
Great at connecting with founders
Self-driven, proactive doer
Commercial mindset, love thinking about businesses and technology
Based in the Bay Area, in office 3 to 4+ days per week
No prior investing experience required.
Compensation & benefits
Base Salary Range: $175,000-$225,000 per year, based on experience and qualifications.
Annual Performance Bonus
Opportunity to participate in the firm's shadow carry structure and share in the long-term success of our investments.
Opportunity to co-invest directly alongside the firm without fees
Competitive health benefits, retirement plan, insurance, and wellness benefits, including family planning support
How to Apply
Please complete your application via Greenhouse. Applicants will be reviewed on a rolling basis, but those that apply first will have priority consideration.
Our Commitment to Our Values
We are dedicated to maintaining a workplace rooted in curiosity, empowerment, collaboration, intellectual honesty, and ongoing learning and mentorship. We welcome applicants from all backgrounds and strive to create an environment where every team member is valued and supported to do their best work.
Bessemer Venture Partners is proud to be an equal opportunity employer committed to creating an environment where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Auto-ApplyVP, Banker, Tech Venture Banking
Menlo Park, CA job
BANC OF CALIFORNIA AND YOUR CAREER
Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN
THE OPPORTUNITY
The Vice President, Banker is primarily accountable for developing new client relationships in a specified region or business vertical, but will also support existing client needs as appropriate. The VP Banker will have the ability to sell most products offered by the Venture Banking group and know when to call upon their specialist support experts for added help. They will help with the training of staff within their territory and will work with the team to reach budgeted financial goals. The Banker will work to market the Venture Banking group in local markets and develop relationships with local venture capital firms and venture backed technology or life science companies. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU'LL MAKE A DIFFERENCE
Play an integral part in overall team and individual origination activities to appropriately grow on balance sheet deposits, loan commitments, loan outstandings, and non-interest income, all while effectively managing the credit risk of both new and recently boarded credits
Leverage an ever-developing personal network of venture capital and entrepreneurial ecosystem contacts to self-generate new loan clients and effectively handle warm leads
Analyze, underwrite and review key credit documents and present transactions to loan committee
Manage documentation, negotiating terms, and closing credit requests
Adhere to all corporate compliance and regulatory needs including but not limited to all compliance training, Reg B, NOD, CDD, etc.
Assist in developing less experienced bankers and analysts in your area of influence
Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
Performs other duties and projects as assigned.
WHAT YOU'LL BRING
Bachelor's degree or equivalent work experience
Minimum of 8 years of relevant banking and/or financial services experience
Creative and strategic thinker with excellent problem solving and organizational skills;
Ability to exhibit professionalism and a positive attitude under pressure;
Ability to work independently yet collaborate cross-functionally in a team environment;
Superior oral and written communication skills;
Ability to handle multiple priorities, projects and relationships simultaneously;
Proven success in managing large client accounts.
Systems and Software Used: Microsoft Office - EXCEL, Word, PowerPoint, Outlook
Role requires sitting or standing in front of a computer monitor for prolonged periods in a fixed neck position.
Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.
Light work that may include moving objects up to 20 pounds.
HOW WE'LL SUPPORT YOU
Financial Security: You will be eligible to participate in a 401k plan in which the Bank will match 100% of the first 4% of your contributions, which is immediately vested.
Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGE
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
Director of AI SRE & DevOps, AI.x
San Francisco, CA job
Your Opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do.
Schwab's AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the core platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As a Senior Engineer on AI.x, you will play a key role in bringing these priorities to life by designing and delivering innovative AI solutions.
This role is an opportunity to join a high-profile team shaping Schwab's future with AI, to build solutions that matter to millions of clients, and to grow your career in one of the most exciting areas of technology today.
As the Director of AI SRE & DevOps you will lead infrastructure and reliability efforts for cutting-edge GenAI applications that enhance the client experience and create business value. You will work closely with architects, engineers, and business leaders to ensure scalability, reliability and security of solutions that build towards Schwab's enterprise strategy. You will focus on production availability but also lead the strategy for building reliable applications that use LLMs, early in the development process. You will ensure that the systems we build are robust, reliable, and well-monitored, implementing best practices for observability and operational excellence to maintain high performance and uptime for mission-critical AI applications. Above all, you will bring curiosity, creativity, and technical depth to help shape the next generation of AI at Schwab.
Responsibilities
* Define and execute the strategic roadmap for reliability, observability and automation across AI platforms
* Collaborate with AI Engineering, Product, and Security teams to ensure seamless integration of DevOps and SRE practices into the development lifecycle
* Champion reliability, monitoring, observability, and operational best practices for AI systems and data pipelines.
* Collaborate with cross-functional teams to align solutions with enterprise strategy and technical standards.
* Lead and mentor a high-performing SRE team, fostering strong practices and continuous learning.
* Implement and maintain monitoring, alerting, and incident response frameworks to ensure system health and reliability.
* Establish and manage Service Level Objectives, error budgets and incident response runbooks.
* Implement observability frameworks for real-time monitoring of AI services, including metrics, logs, and traces.
* Champion automation across provisioning, deployment, and monitoring to reduce manual intervention and improve developer velocity
* Coach development teams on CI/CD and Infrastructure as Code best practices to ensure that all systems are robust, scalable and reliable.
* Own the process for releasing software to production, working with internal stakeholders to champion frequent and low-risk changes to maintain high availability and quality.
What you have
Required Qualifications
* 10+ years of software engineering experience, with 5+ years as a hands-on DevOps or SRE leader in startups and/or large organizations.
* Bachelor's degree in Computer Science or related field, or equivalent experience.
* 7+ years building complex products from scratch, running them in production, and ensuring operational reliability.
* 5+ years working with containers and cloud-native applications, operationalizing them in the public cloud with infrastructure as code and CI/CD pipelines.
* 3+ years of experience leading SRE teams in high-availability hybrid-cloud environments.
* Strong people management skills, including hiring, mentoring, performance management and career development.
Preferred Qualifications
* Strong computer science fundamentals and experience across the tech stack.
* Experience with proprietary or open-source LLMs (e.g., Gemini, Claude, OpenAI), deploying LLM-powered applications to production and maintaining availability.
* Strong written and verbal communication skills to clearly convey ideas and feedback.
* Technical leadership and supporting teams' technical growth through code reviews and guidance.
* Strong understanding of observability, incident management and reliability engineering principles.
* Mindset of continuous learning and improvement, adept at both giving and receiving feedback.
* Ability to troubleshoot complex problems with ambiguous or incomplete data in distributed systems.
* Curiosity about new technologies and processes, proactively sharing knowledge and seeking improvement.
* Experience with Terraform and Google Cloud Platform preferred but not required.
* Master's or advanced degree in Computer Science or related field.
* In addition to the salary range, this role is eligible for bonus or incentive opportunities.
Auto-ApplySenior Analyst, IT SOX PMO
SoFi job in San Francisco, CA
The role:
The Sarbanes-Oxley (SOX) Program Management Office (PMO) at SoFi, is part of the Controllership and is responsible for ensuring the company has the necessary internal control and assessment elements in place to meet the SOX requirements. The PMO facilitates risk assessment and scoping to determine project scope of each reporting year, and prepares the internal control assessment plan and accompanying timelines, scheduling and process walkthroughs. From the walkthroughs, the team oversees the updating of control descriptions and process flowcharts, and oversees the formalization and remediation of current and prior-year control deficiencies. The SOX PMO meets with external auditors as necessary to provide status updates and remediation efforts of ongoing work. The SOX PMO manages the SOC1 audits and associated reporting executed by our service auditors. Additionally, the SOX PMO team partners with the business to provide internal control over financial reporting associated with emerging areas/products, mergers and acquisitions and conducts SOX Readiness assessments, inclusive of creating the Risk and Control matrices and flowcharts.
The Senior Analyst, IT SOX PMO responsibilities include, but are not limited to, supporting the Technology and Engineering, Product & Design (IT/EPD) related components of SoFi's Corporate SOX Program, and assisting the Senior Manager, IT SOX PMO as an advisor to the lines of business across SoFi Technologies and its subsidiaries. SoFi's fast pace of growth provides career development (e.g., work directly with senior and executive management) and learning opportunities (e.g., new system implementations) considering the role's enterprise-wide exposure.
The Senior Analyst, IT SOX PMO will report to the Senior Manager, IT SOX PMO, and will work with a mix of direct, indirect, and external team members to manage and execute the program. The Senior Analyst, IT SOX PMO will work closely with Technology and Finance Liaisons to ensure that Internal Controls Over Financial Reporting (ICFR) for SoFi Technologies and its subsidiaries, are appropriately designed and are operating effectively, SOX compliant control documentation is maintained and any deficiencies identified are assessed for severity, remediated, and reported to the appropriate governance authorities. In addition, the Senior Analyst, IT SOX PMO will be involved in special projects including implementations related to new systems and new accounting standards while assessing the impact on the company's ICFR. The Senior Analyst, IT SOX PMO, will also assist with the execution of the company's system and organization control (SOC) reporting program objectives.
What you'll do:
Work closely with the Senior Manager, IT SOX PMO, and the Business Process (BP) SOX PMO team in completing the annual SOX scoping and risk assessment (with a quarterly refresh), as well as support the annual Fraud Risk Assessment project, to ensure compliance with COSO standards and appropriate scoping and coverage of the SOX Program.
Assist with the SOX 404 and 302 Certification process for Technology-related areas
Coordinate with the lines of business teams, facilitate controls walkthroughs and testing, and lead deficiency evaluations/reporting and monitor remediation activities.
Identify opportunities to improve the SOX program by becoming more efficient and effective through optimization and automation.
Monitor IT SOX testing with the identification and documentation of IT SOX Controls in coordination with the SOX PMO BP team.
Assist the business in enhancing documentation, inclusive of the Risk and Control Matrix and accompanying process flowcharts.
Support evaluation of ICFR deficiencies and monitor remediation activities in order to conclude on the effectiveness of ICFR.
Work directly with SoFi's external auditors to ensure the SOX Program meets their requirements in terms of scope, timing and approach; be a key contact for the external auditors related to Technology SOX matters.
Partner with different members of the SOX PMO team in the execution of special projects impacting the SOX program, including but not limited to new systems implementations.
Assist with oversight and execution of the company's SOC 1 Report assessments across the lines of business.
Work closely with the SOC 1 auditors to oversee SoFi's SOC 1 audit and reporting program.
Partner with the SOX Testing Team to ensure workpapers meet the quality, consistency, risk management and adherence to the Corporate SOX Policy.
Advise the team as a Subject Matter Expert on Technology SOX controls (e.g., ITGCs, ITACs, SOC 1), COSO compliance, ICFR best practices, and the continuous enhancement of PMO's workflow processes.
Build internal reputation as a management consultant and internal controls expert by building and maintaining ongoing relationships with the various lines of business included in the company's SOX process.
Responsibilities also include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance 2) adhering to company policies and procedures, 3) completing required training.
What you'll need:
Education: Completed Bachelor's Degree in Accounting, Information Systems Management, Finance
5 or more years of IT SOX related experience (with 2 or more years in a supervisory role). Should have in-depth knowledge focused on IT SOX, IT general controls (ITGCs), IT application controls (ITACs), ICFR, COSO Framework, and baseline understanding of business risks and controls.
CISA certification or equivalent (e.g., CPA/CIA or other relevant certification), required
Practical and deep knowledge of SOX and COSO
Driven by Excellence - you are driven by our SoFi mission and our passion for member and client success which means you relentlessly pursue excellence; you do not tolerate mediocrity and you work intensely to achieve your goals
High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards, especially in handling confidential information.
Apply knowledge and skills to resolve a wide range of issues in creative ways
Excel at failing fast to learn, iterate and innovate
Ability to independently navigate within an ambiguous environment with minimal instruction and limited oversight on routine work and projects
Use data to get to the truth and make principle-based decisions
Ability to prioritize workloads and ensure deadlines are consistently met, and to adapt to shifting priorities and communicate such modifications to partners
Strong project management skills and organizing ability with experience proactively running after and solving problems of diverse and complex scope
Builds trust with cross-functional stakeholders by taking time to understand their needs and tailoring solutions
Sets ambitious goals based on problems that need to be solved and holds yourself accountable
Embodies the SoFi Way: a founder, problem solver and partner in everything you do
Nice to have:
Public Accounting Firm IT Audit experience is strongly preferred
Working knowledge of US GAAP
Prefer FinTech, banking and/or financial services experience primarily focused on SOX or IT enterprise-wide risk management and ICFR controls consulting
Auto-ApplySenior AI Engineer, AI.x
San Francisco, CA job
Your Opportunity At Schwab, your career is more than a job-it's an opportunity to impact the lives of millions. Innovation and creative problem solving thrive here, as we challenge conventional approaches and prioritize collaboration. We value in-person teamwork, so this role is based on-site at our San Francisco office.
As part of Schwab's AI Strategy & Transformation team (AI.x), you'll join the central hub for Artificial Intelligence across the company. AI.x brings together product, engineering, strategy, and risk specialists to set enterprise AI vision, invest in transformative opportunities, and accelerate delivery organization-wide. Our team builds the scalable core platform for AI and explores next-generation GenAI initiatives that redefine client experiences.
We're seeking a Senior AI Engineer who will design and deliver cutting-edge GenAI applications, enhancing the client journey and driving tangible business value. You'll collaborate closely with architects, engineers, and business leaders to align solutions with Schwab's strategic goals, and mentor junior team members-cultivating best engineering practices and a culture of continuous learning.
In this pivotal role, you'll not only advance technical standards and solve complex challenges, but also lead rapid iterations from concept to production. You will bring curiosity, creativity, and technical depth to help shape the next era of AI at Schwab, with a special emphasis on site reliability, monitoring, observability, and operations. You'll ensure that the systems you build are robust, reliable, and well-monitored, implementing best practices for observability and operational excellence to maintain high performance and uptime for mission-critical AI applications.
* Design, build, and deliver GenAI applications that elevate client experience and generate business impact.
* Champion reliability, monitoring, observability, and operational best practices for AI systems and data pipelines.
* Collaborate with cross-functional teams to align solutions with enterprise strategy and technical standards.
* Mentor and coach junior engineers, fostering strong practices and continuous learning.
* Lead by example in solving complex technical challenges and driving rapid iteration from concept to deployment.
* Implement and maintain monitoring, alerting, and incident response frameworks to ensure system health and reliability.
* Advance engineering standards, focusing on operational excellence and quality across all deliverables.
What you have
Required Qualifications
* 8+ years of software development experience, with 4+ years as a hands-on senior engineer in startups and/or large organizations.
* Bachelor's degree in Computer Science or related field.
* 5+ years building complex products from scratch, running them in production, and ensuring operational reliability.
* 3+ years building applications leveraging AI models for measurable business impact.
* 3+ years developing applications and data pipelines interfacing with large datasets.
* 3+ years working with containers and cloud-native applications, operationalizing them in the public cloud with infrastructure as code.
Preferred Qualifications
* Strong computer science fundamentals and experience across the tech stack.
* Experience with proprietary or open-source LLMs (e.g., Gemini, Claude, OpenAI) and deploying LLM-powered applications to production.
* Commitment to quality-driving high standards and writing tests at all levels.
* Experience writing and running evaluations for quality and consistency in LLM-generated output.
* Strong written and verbal communication skills to clearly convey ideas and feedback.
* Mentoring junior engineers and supporting their technical growth through code reviews and guidance.
* Mindset of continuous learning and improvement.
* Ability to solve complex problems with ambiguous or incomplete data in distributed systems.
* Demonstrated business domain knowledge relevant to previous products.
* Curiosity about new technologies and processes, proactively sharing knowledge and seeking improvement.
* Experience with Python and front-end development preferred but not required.
* Master's or advanced degree in Computer Science or related field.
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
Auto-ApplyAssociate Business Operations, Technology
SoFi job in San Francisco, CA
Hybrid role based in SF office 1-3x per week
What you'll do:
Business Operations enables SoFi's teams to scale faster and operate more efficiently. We're looking for a data-driven, highly organized problem solver to join our Technology Business Operations team.
You'll partner closely with Technology, Product, and BizOps leaders to support core operating processes and strengthen how we plan, prioritize, and execute. This role is ideal for someone who brings structure to complexity, thrives in a fast-paced environment, and enjoys enabling teams to operate with clarity and impact.
What you'll do:
Support the execution and continuous improvement of core operating rhythms across the Technology organization (e.g., staff meetings, leadership meetings, quarterly reviews, all-hands).
Partner with Technology and Business Operations leaders on key management deliverables, including annual and quarterly planning, goal setting/tracking, and team-level reporting/presentations.
Coordinate with Finance and People teams on T&E budgeting, headcount planning/allocations, and capitalization processes.
Manage vendor workflows including onboarding, purchase order creation, and invoice processing.
Develop and maintain templates, tools, and lightweight processes that improve clarity, accountability, and operational efficiency across teams.
Act as a connector between Technology divisions and partner organizations (e.g., Finance, People), ensuring smooth information flow and alignment.
Support culture, engagement, and team-wide initiatives; contribute to special projects as needed.
What you'll need:
2+ years of experience in Business Operations, Program/Project Management, or team support roles.
Experience working with Technology or Engineering teams.
Demonstrated ability to support central processes within a complex or matrixed organization.
Strong operational and organizational skills - able to identify issues early, escalate appropriately, and drive toward solutions.
Excellent written and verbal communication skills; comfortable working cross-functionally.
Strong project and time management skills with the ability to handle multiple priorities.
Advanced proficiency in Google Sheets/Excel and Slides.
High attention to detail, follow-through, and a collaborative working style.
Nice to have:
Experience working in a matrixed or high-growth technology organization.
Familiarity with Jira and / or Confluence.
Background in FinTech, banking or technology business operations.
Auto-ApplySenior Lifecycle Marketing Manager
San Francisco, CA job
The Senior Lifecycle Marketing Manager position will report to the Director of Performance Marketing.
As the Senior Lifecycle Marketing Manager, you will:
Provide senior leadership and stakeholders with campaign performance reports, including data-driven recommendations for future campaign optimization and strategic plans for growing the impact of lifecycle marketing through new channels and capabilities.
Own customer journey development, including strategy, creative briefing, audience segmentation, journey pathing, campaign execution, creative testing, analytics measurement, and campaign performance readouts.
Collaborate cross-functionally with Product, Data & Analytics, Client Happiness, Creative, and Legal teams to deliver high-impact lifecycle programs.
Your Impact:
As the Senior Lifecycle Marketing Manager, you will play a strategic role in shaping the customer journey and executing lifecycle campaigns that drive deeper engagement, retention, and customer lifetime value across Earnest products.
You will be responsible for leading some of Earnest's most important initiatives, ensuring flawless campaign execution, delivering revenue and engagement growth, and driving innovation across lifecycle marketing strategies.
About You:
6+ years of experience in a business-to-consumer email marketing or lifecycle marketing role in a corporate or agency environment
4+ years of experience developing lifecycle/CRM engagement program
Proven ability to present campaign strategies, performance, and recommendations to senior leadership
Able to apply a test-and-learn mindset grounded in analytics, using statistical rigor and data visualization to identify significant results, diagnose funnel drop-offs, and prioritize next best actions
Experience developing marketing plans that balance financial objectives and customer experience goals
Expertise in audience segmentation and targeting using database and real-time event data
Strong data analysis skills and knowledge of BI tools such as Looker or Tableau
Experience with enterprise marketing automation tools - Braze preferred (others valuable: Iterable, Customer.io, Salesforce Marketing Cloud, Adobe Campaign, Eloqua, Responsys)
Even Better:
Experience with programmatic marketing scripting languages (Liquid preferred; AmpScript, GTL also valuable)
Experience building and optimizing automated campaigns and experimentation frameworks
Strong project management skills with tools such as Jira, Workfront, or Basecamp
Very strong attention to detail and strict adherence to QA processes
Where:
This role will be based in the United States
Auto-ApplyStaff Software Engineer, Data Platform
SoFi job in San Francisco, CA
SoFi is seeking an experienced and motivated Staff Software Engineer to be part of our Data Platform group within the Data Enablement division. The mission of the Data Enablement division is to activate data throughout SoFi, enabling the creation of personalized and delightful experiences for our customers.
As a Staff Software engineer, you will help achieve the vision and strategy to build foundational and critical data platform products which are highly leveraged across SoFi for analytical, reporting, AI/ML use-cases that will drive teams to perform self serve analytics, gain insights and increase data driven decisions for all of sofi products
About the Role:
This role is for a talented, enthusiastic, detail-oriented and experienced Software Engineer with a proven track record of taking on big challenges in an agile way.
You'll be at the heart of SoFi's data platform, acting as a leader and a force multiplier for critical initiatives across Semantic Layer, BI analytics, AI usecases, Operational experience enhancements expanding crucial knowledge in the team.
You'll act as a subject matter expert for data platform capabilities that can be leveraged across SoFi for analytical, reporting, ML/AI self-service use-cases.
This role requires you to live at the cross section of data and software engineering collaborating between Product, Design, and Engineering, so you'll be involved in the entire product lifecycle from ideation to building, deploying, and continuously improving.
The ideal candidate is both forward-thinking and hands-on, and has a strong sense of ownership and delivery.
You'll mentor technical team members in best practices for Snowflake, Databricks, Airflow, dbt, and AWS data services, promoting a culture of technical distinction and innovation.
Plus, you'll be working alongside a team of talented engineers.
What you'll do:
Drive technical architecture, design decisions and cross-functional discussions for the SoFi Data platform products
Lead and oversee the full SDLC, from project requirements to deployment following best practices and uphold coding standards.
Generate ideas for new initiatives and technologies, and deliver timely results in a fast-paced and sometimes ambiguous environment.
Build and optimize Operational experience for systems and processes and be part of an on-call team rotation to support the SoFi Data Platform capabilities
Collaborate with cross-functional teams to understand requirements, influence best practices upstream and down, and deliver solutions that meet business needs.
Effectively communicate complex technical concepts and trade offs mapping industry patterns and best practices to solve novel problems for technical/non-technical stakeholders verbally and in well written documentation.
Monitor project performance against defined milestones and goals.
Provide technical leadership, mentorship and strategic guidance to the team, fostering a culture of continuous learning, innovation, and excellence.
Contribute to hiring and training efforts to build a skilled and motivated engineering workforce.
What You'll Need:
A bachelor's degree in computer science, Data Science, Engineering, or a related field.
Over 10 years of hands-on experience in software/data engineering with a proven track record of successfully building data systems and platforms.
Strong programming skills ideally on a modern stack including but not limited to Python, SQL
Experience in a collaborative coding environment, refining designs together, navigating code reviews, and managing pull requests.
Broad proficiency in database platforms and significant experience with cloud data warehouse platforms such as Snowflake, and familiarity with others like Redshift, or Google BigQuery
Strong analytical and problem-solving abilities, with the capability to simplify complex issues into actionable plans with a detail-oriented approach to your work.
Thorough knowledge and passion around system design and data architecture principles
Experience with data tools like Snowflake/GitLab/AWS/Airflow/DBT /Tableau, Power BI etc
Experience in building/deploying resources using Infrastructure as Code - IaC tools (like Terraform)
Knowledge in analytics, metrics, and monitoring integrations.
Excellent communication skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
Nice to Haves:
Experience integrating Large Language Models (LLM) into products
Good understanding of AI and its usage
Experience in a highly regulated and governed sector, though the Fintech industry is advantageous.
Auto-Apply