There are more people involved in running a software company than just engineers and coders. Once a product is built, it needs to get into the customer's hands, and its uses need to be publicized. A software account manager is one of those people helping connect customers with a software product by managing customer accounts.
The software account manager's daily duties include whatever it takes to find new customers and keep existing ones happy. They can cold-call potential clients and convince them to switch to their company's products. Or, they can provide technical support to existing customers in order to help them use the software properly.
Software account managers need to know a lot about sales and business in order to find a market niche for their company. That is why many have bachelor's degrees in business. They also need practical experience in customer support as well as some technical background in order to explain their software product to customers. They are compensated for their expertise with an average salary of $120,375 a year.
There is more than meets the eye when it comes to being a Software Account Manager. For example, did you know that they make an average of $50.86 an hour? That's $105,798 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
There are certain skills that many Software Account Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Communication skills and Customer-service skills.
If you're interested in becoming a Software Account Manager, one of the first things to consider is how much education you need. We've determined that 76.7% of Software Account Managers have a bachelor's degree. In terms of higher education levels, we found that 9.0% of Software Account Managers have master's degrees. Even though most Software Account Managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Software Account Manager. When we researched the most common majors for a Software Account Manager, we found that they most commonly earn Bachelor's Degree degrees or Master's Degree degrees. Other degrees that we often see on Software Account Manager resumes include Associate Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Software Account Manager. In fact, many Software Account Manager jobs require experience in a role such as Account Executive. Meanwhile, many Software Account Managers also have previous career experience in roles such as Account Manager or Sales Representative.