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Become A Software Account Manager

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Working As A Software Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $86,000

    Average Salary

What Does A Software Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Software Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Software Account Manager Jobs

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Do you work as a Software Account Manager?

Help others decide if this is a good career for them

Average Length of Employment
Account Manager 2.9 years
Top Careers Before Software Account Manager
Owner 3.6%
Accountant 3.6%
Top Careers After Software Account Manager
Consultant 5.0%
Manager 3.4%
Co-Owner 2.2%

Do you work as a Software Account Manager?

Average Yearly Salary
$86,000
View Detailed Salary Report
$51,000
Min 10%
$86,000
Median 50%
$86,000
Median 50%
$86,000
Median 50%
$86,000
Median 50%
$86,000
Median 50%
$86,000
Median 50%
$86,000
Median 50%
$143,000
Max 90%
Best Paying Company
Thomson Reuters
Highest Paying City
New York, NY
Highest Paying State
Maine
Avg Experience Level
3.0 years
How much does a Software Account Manager make at top companies?
The national average salary for a Software Account Manager in the United States is $86,421 per year or $42 per hour. Those in the bottom 10 percent make under $51,000 a year, and the top 10 percent make over $143,000.

How Would You Rate The Salary Of a Software Account Manager?

Have you worked as a Software Account Manager? Help other job seekers by rating your experience as a Software Account Manager.

Top Skills for A Software Account Manager

  1. Customer Service
  2. New Accounts
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Researched and established contact with potential clients, maintaining strong relationships by providing outstanding customer service and technical support.
  • Monitored all new accounts day to day and worked with partners to uncover other potential groups/locations to generate new clients.
  • Full responsibility for the preparation, presentation and analysis of accounts and financial statements.
  • Worked closely with Rockwell engineers during the software development and integration phases, in the OH-58 lab.
  • Represented, and sold across, entire IBM software portfolio, leading team of 15 brand specialists and technical resources.

Software Account Manager Demographics

Gender

Male

51.4%

Female

39.8%

Unknown

8.8%
Ethnicity

White

61.2%

Hispanic or Latino

14.6%

Black or African American

12.0%

Asian

7.9%

Unknown

4.3%
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Foreign Languages Spoken

Spanish

60.0%

Mandarin

20.0%

Chinese

20.0%

Software Account Manager Education

Schools

University of Phoenix

13.6%

University of Texas at Austin

13.6%

Texas State University

6.8%

University of Georgia

6.8%

Georgia State University

5.1%

Missouri State University

5.1%

Florida State University

5.1%

Washington University in Saint Louis

3.4%

Saint Joseph's University

3.4%

Arizona State University

3.4%

San Jose State University

3.4%

University of Washington

3.4%

Edinboro University of Pennsylvania

3.4%

University of California - Santa Cruz

3.4%

Barry University

3.4%

Saint John's University - New York

3.4%

State University of New York Albany

3.4%

University of West Florida

3.4%

Indiana University Bloomington

3.4%

Boise State University

3.4%
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Majors

Business

23.9%

Marketing

11.9%

Finance

6.8%

Computer Science

6.8%

Communication

6.3%

Management

5.1%

Accounting

5.1%

Political Science

4.0%

Economics

4.0%

Psychology

3.4%

English

3.4%

Education

3.4%

Electrical Engineering

2.8%

Biology

2.3%

Information Technology

2.3%

Computer Information Systems

2.3%

Photography

1.7%

Computer Networking

1.7%

Liberal Arts

1.7%

Management Information Systems

1.1%
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Degrees

Bachelors

57.7%

Masters

19.5%

Other

12.6%

Associate

4.5%

Certificate

2.4%

Doctorate

2.0%

Diploma

1.2%
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