FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.

Software Applications Specialist

This job has expired and is no longer available.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Software Applications Specialist

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Software Applications Specialist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $87,000

    Average Salary

What Does A Software Applications Specialist Do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Duties

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from non-business customers. They may walk customers through basic steps in re-establishing an Internet connection or troubleshooting household IT products such as a Wi-Fi router.

Show More

Show Less

How To Become A Software Applications Specialist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

Show More

Show Less

Do you work as a Software Applications Specialist?

Send To A Friend

Software Applications Specialist Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Do you work as a Software Applications Specialist?

Help others decide if this is a good career for them

Average Length of Employment
Software Trainer 2.7 years
Software Installer 2.4 years
Top Careers Before Software Applications Specialist
Consultant 3.9%
Internship 3.9%
Top Careers After Software Applications Specialist
Consultant 5.6%
Volunteer 3.3%

Do you work as a Software Applications Specialist?

Average Yearly Salary
$87,000
Show Salaries
$56,000
Min 10%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$136,000
Max 90%
Best Paying Company
Apple
Highest Paying City
Cupertino, CA
Highest Paying State
Washington
Avg Experience Level
3.2 years
How much does a Software Applications Specialist make at top companies?
The national average salary for a Software Applications Specialist in the United States is $87,738 per year or $42 per hour. Those in the bottom 10 percent make under $56,000 a year, and the top 10 percent make over $136,000.

Real Software Applications Specialist Salaries

Job Title Company Location Start Date Salary
Software Applications Specialist Open Text, Inc. Gaithersburg, MD Aug 28, 2016 $128,464
Software Applications Specialist-Hummingbird Document and Records Management Open Text, Inc. Gaithersburg, MD Apr 10, 2016 $128,464
Software Applications Specialist-Cordys Business Process Management Open Text, Inc. Gaithersburg, MD May 10, 2016 $121,701
Software Applications Specialist Open Text, Inc. Tallahassee, FL Aug 28, 2013 $115,000
Senior Software Applications Specialist Open Text, Inc. Chicago, IL Jul 15, 2014 $102,588
Senior Software Applications Specialist Open Text, Inc. Chicago, IL Apr 10, 2013 $100,000
Genesys Software Applications Specialist Accenture LLP Dimondale, MI May 01, 2012 $95,000
Genesys Software Applications Specialist Actium Consulting Inc. Dimondale, MI Nov 01, 2012 $95,000
Senior Software Applications Specialist Open Text, Inc. Chicago, IL Apr 10, 2013 $88,400
Senior Software Applications Specialist Open Text, Inc. Lincolnshire, IL Apr 05, 2010 $85,000
Senior Software Applications Specialist Open Text, Inc. Lincolnshire, IL Apr 10, 2010 $85,000
Senior Software Applications Specialist Open Text, Inc. Lincolnshire, IL Nov 10, 2011 $82,000
Senior Software Applications Specialist Open Text, Inc. Lincolnshire, IL Apr 10, 2010 $82,000
Senior Software Applications Specialist Open Text, Inc. Lincolnshire, IL Apr 05, 2010 $82,000
S/W Applications Electronic Data Systems, LLC (Eds, Hp Enterprise S Rancho Cordova, CA May 04, 2011 $81,952 -
$109,000
Software Applications Specialist Fluor Enterprises, Inc. Aliso Viejo, CA Sep 28, 2013 $79,830
Software Applications Specialist Ilantus Technologies Pvt. Ltd. Minneapolis, MN Sep 29, 2014 $79,602
Software Application Specialist Apple Inc. Cupertino, CA Oct 01, 2011 $77,000
Software Application Specialist Children's Hospital Corporation Boston, MA May 19, 2016 $71,749
Software Applications Specialist Ilantus Technologies Pvt. Ltd. Minneapolis, MN Dec 08, 2014 $71,261
Software Applications Cypress Semiconductor Corporation San Diego, CA Jan 02, 2008 $71,157
Software Applications Specialist Open Text, Inc. Lincolnshire, IL Apr 05, 2010 $70,000
Software Applications Specialist Open Text, Inc. Lincolnshire, IL Apr 10, 2010 $70,000
Software Applications Specialist AGFA Corporation Wilmington, MA Oct 01, 2010 $65,867
Associate Software Applications Specialist Fluor Enterprises, Inc. Aliso Viejo, CA Nov 07, 2010 $64,000
Software Applications Specialist Ilantus Technologies Pvt. Ltd. Boulder, CO Oct 28, 2013 $61,589
Software Applications Specialist Ilantus Technologies Pvt. Ltd. Broomfield, CO Aug 19, 2013 $61,589

No Results

To get more results, try adjusting your search by changing your filters.

See More Salaries

How Would You Rate The Salary Of a Software Applications Specialist?

Have you worked as a Software Applications Specialist? Help other job seekers by rating your experience as a Software Applications Specialist.

Top Skills for A Software Applications Specialist

  1. Hardware Issues
  2. Technical Support
  3. SQL
You can check out examples of real life uses of top skills on resumes here:
  • Assist end-user on software or hardware issues.
  • Provide technical support to customers regarding problems with implementation, operation, and process follow of the software and their operations.
  • Support and train other developers in SQL server 2005, 2008 R2 and BIDS (Visual Studio) as needed.
  • Provided technical support for Mass Spectrometer and HPLC-related software applications, operating systems and related computer problems.
  • Coordinated recovery and troubleshooting between customer contacts and advanced technical support groups.

Rank:

Average Salary:

Embed On Your Website

Top 10 Best States for Software Applications Specialists

  1. Minnesota
  2. North Dakota
  3. Wyoming
  4. District of Columbia
  5. Colorado
  6. Utah
  7. Alaska
  8. Oregon
  9. Washington
  10. Delaware
  • (614 jobs)
  • (79 jobs)
  • (47 jobs)
  • (418 jobs)
  • (535 jobs)
  • (261 jobs)
  • (80 jobs)
  • (283 jobs)
  • (510 jobs)
  • (92 jobs)

Software Applications Specialist Demographics

Gender

Male

59.7%

Female

33.0%

Unknown

7.4%
Ethnicity

White

61.6%

Hispanic or Latino

12.4%

Asian

11.5%

Black or African American

11.1%

Unknown

3.4%
Show More
Foreign Languages Spoken

Mandarin

25.0%

Portuguese

12.5%

Chinese

12.5%

French

12.5%

Spanish

12.5%

Korean

12.5%

Italian

12.5%
Show More

Software Applications Specialist Education

Schools

University of Phoenix

11.6%

Boise State University

7.0%

Southern New Hampshire University

7.0%

Northwest Missouri State University

4.7%

Grand Valley State University

4.7%

Dutchess Community College

4.7%

University of Wisconsin - Milwaukee

4.7%

Pennsylvania State University

4.7%

Georgia State University

4.7%

University of Houston

4.7%

Northern Maine Community College

4.7%

Lamar University

4.7%

Austin Community College

4.7%

Florida International University

4.7%

Southwest Tennessee Community College

4.7%

Northern Arizona University

4.7%

Bowling Green State University

4.7%

Colorado State University

4.7%

University of Connecticut

2.3%

University of Alabama

2.3%
Show More
Majors

Business

22.1%

Computer Information Systems

15.6%

Computer Science

13.9%

Marketing

4.1%

Management

3.3%

Mechanical Engineering

3.3%

Graphic Design

3.3%

Accounting

3.3%

Information Technology

3.3%

Geography

3.3%

Psychology

2.5%

Political Science

2.5%

Management Information Systems

2.5%

Finance

2.5%

Photography

2.5%

Health Care Administration

2.5%

Mathematics And Computer Science

2.5%

Information Systems

2.5%

General Studies

2.5%

Project Management

2.5%
Show More
Degrees

Bachelors

48.4%

Other

17.0%

Masters

14.3%

Associate

10.4%

Certificate

8.2%

License

0.5%

Diploma

0.5%

Doctorate

0.5%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

How Would You Rate Working As a Software Applications Specialist?

Are you working as a Software Applications Specialist? Help us rate Software Applications Specialist as a Career.

Top Software Applications Specialist Employers

Show More

Jobs From Top Software Applications Specialist Employers

Related To Your Recently Viewed Content