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Top Software Applications Specialist Skills

Below we've compiled a list of the most important skills for a Software Applications Specialist. We ranked the top skills based on the percentage of Software Applications Specialist resumes they appeared on. For example, 20.9% of Software Applications Specialist resumes contained Technical Support as a skill. Let's find out what skills a Software Applications Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Software Applications Specialist resumes in 2020. Read below to see the full list.

1. Technical Support

high Demand
Here's how Technical Support is used in Software Applications Specialist jobs:
  • Provided technical support to clients on all software issues or connectivity issues.
  • Provided advanced technical support to 37 campuses impacting 35,000 end-users District-wide.
  • Managed, configured, conducted go-lives and provided technical support throughout project lifecycle.
  • Established and maintained critical interface with internal customers and technical support.
  • Provided level one technical support for incoming Helpdesk calls.
  • Managed application accountability within 30 days for support from end users after implementation before turning over to Technical Support Team.

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2. SQL

high Demand
Here's how SQL is used in Software Applications Specialist jobs:
  • Developed SQL views for use in the Reporting Application.
  • Performed extensive data analysis across all telecommunication companies and hypothetical model construction using Excel, Java scripts and SQL database queries.
  • Developed application for automation of processing of electronic records for preservation and access using ColdFusion and a MySQL database.
  • Implemented custom scheduled SQL Server Reporting Services reports that are generated nightly and e-mailed to company officers and managers.
  • Guided development of non-ADP applications closely involving external customers, and crafted SQL Server applications in support.
  • Updated legacy products to improve performance largely through optimized SQL queries and modifications to Delphi applications.

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3. Desk Support

high Demand
Here's how Desk Support is used in Software Applications Specialist jobs:
  • Worked as project coordinator and provided level 2 remote help desk support for proprietary vendor management applications.
  • Provided computer help desk support via telephone communications with end-users.
  • Served as technical/help-desk support for Fixed Income, Equities, International Banking, Asset Management, Research and Back office divisions.
  • Provided desktop and help desk support, restored and recovered file servers, and maintained MS Exchange Mail Accounts.
  • Developed job aids and provided appropriate help desk support to customers by telephone, email, and desk-side coaching.
  • Supervised technical staff responsible for application development, LAN administration, and help desk support for the Division.

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4. POS

high Demand
Here's how POS is used in Software Applications Specialist jobs:
  • Promoted to senior level position due to superior performance and company dedication.
  • Provided dedicated 24/7 support through product sale, product implementation, user training, and post-sale support.
  • Supervised the POS Technical Support tech for the Amusements and Entertainment division.
  • Proposed and launched a company wide job task and PC skills analysis.
  • Composed and processed department memos and letters.
  • Proposed short term data dictionary strategy, and led effort to conduct code walkthroughs of reporting programs.

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5. Software Applications

high Demand
Here's how Software Applications is used in Software Applications Specialist jobs:
  • Provided technical support for Mass Spectrometer and HPLC-related software applications, operating systems and related computer problems.
  • Managed additional software applications, assisted office manager in recruiting, training.
  • Preformed regular maintenance on local area network and software applications.
  • Supported Finance and Human Resource Departments on software applications.
  • Designed and developed custom software applications for Windows and the Web.
  • Supported various software applications and ASP based tools used.
  • Managed license deployment and support of Citrix desktop software applications.

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6. Application Development

high Demand
Here's how Application Development is used in Software Applications Specialist jobs:
  • Performed application development and support for North American Distribution Organization.
  • Identified telecommunications client needs and authored proposals for custom application development as part of business development team.
  • Worked directly with end-users to elicit solution requirements for application development.
  • Assisted with the development of IT departmental application development standards.
  • Led application development, enhancement meetings and coordinated testing schedule to meet implementation deadlines.
  • Provided application development, database, and architecture support on multiple projects.

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7. Hardware

high Demand
Here's how Hardware is used in Software Applications Specialist jobs:
  • Performed planning of technology related hardware upgrades, monitor the performance and diagnose problems associated with college software/hardware.
  • Implemented and installed hardware/software at multiple resort properties.
  • Researched and recommended hardware and software for clients.
  • Demonstrated software and hardware to potential customers at IBMs Melville, Forrest Hills, and Manhattan offices.
  • Offered technical consultation in the purchasing of computer hardware and peripherals including installation and customizing of MS operating systems and applications.
  • Procured computer parts supplies and materials for the purpose of ensuring the availability of items commonly required to repair computer hardware

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8. Software Support

high Demand
Here's how Software Support is used in Software Applications Specialist jobs:
  • Reduced monthly software support bill by thousands of dollars.
  • Provided sole computer management hardware and software support.
  • Provided mission critical application software support.
  • Provided end-user software support and training to customers creating commercial publications.
  • Provided insurance software support for customers.
  • Provided escalated Customer systems OS and application software support

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9. User Training

high Demand
Here's how User Training is used in Software Applications Specialist jobs:
  • Facilitated user acceptance testing, user training and assisted with coordination of production implementation.
  • Developed system documentation and user manuals and provided user training.
  • Provided Training to BOBJ - Business Users, team members and created end-user training material and documentation.
  • Developed and maintained user training, technical, and system documentation.

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10. Training Materials

high Demand
Here's how Training Materials is used in Software Applications Specialist jobs:
  • Created training materials that range in scope from job aides, i.e.
  • Developed training materials and trained over 80 individuals on the Cerner Powerworks PM system.
  • Developed and delivered all training materials for SAP Product Costing/Profitability Analysis, General Ledger, and Cost Center Management implementations.
  • Directed training seminars to end users and system administrators, including development of training materials customized to each individual project.
  • Provided technical support, developed training materials and provided information regarding client needs to development, engineering and marketing.
  • Designed and executed a strategy for integration of training materials for future product generations.

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Jobs With Trending Skills

11. XML

high Demand
Here's how XML is used in Software Applications Specialist jobs:
  • Leveraged XML technologies for Committee hearing schedules and roll call votes to promote ease of information transfer and open government initiatives.
  • Introduced XML technologies to the Senate legislative systems infrastructure.
  • Performed on-site training for clients and prospects and worked with account managers to develop custom presentation layers using XML and XSLT.
  • Designed and implemented strategic integration strategies with clients between the Duck Creek platform and their existing legacy systems using XML.
  • Designed and developed various interfaces, classes to construct the business logic using C#, ADO.NET and XML.
  • Transferred and cleaned customer data using XML, SQL, and proprietary web application.

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12. User Interface

average Demand
Here's how User Interface is used in Software Applications Specialist jobs:
  • Worked primarily on graphical user interface code development for converting satellite communication simulator displays into newly designed user interface displays.
  • Developed a custom graphical user interface using Java to replace and vastly improve native Oracle Identity Management Suite Interfaces.
  • Implemented numerous changes to user interface including trainer payment tracking and adjunct course listing resulting in increased user productivity.
  • Designed neural networks and user interfaces for innovative solutions to diverse business problems.
  • Designed a sophisticated Graphical User Interface that introduced several new paradigms simplifying the process of creating animations.
  • Suggested effective processes for improvement of operations and functionality of voice user interface applications.

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13. Software Issues

average Demand
Here's how Software Issues is used in Software Applications Specialist jobs:
  • Developed internal and external software-specific documentation by recording and submitting new solutions to successfully resolved technical cases relating to software issues.
  • Provided technical support on-site and remotely for broadcasting software issues.
  • Participated in team discussions were we analyzed problematic software issues.
  • Collaborated with technical support to successfully resolve customer software issues.
  • Implemented day-to-day client updates and communications regarding software issues.
  • Supported Field Engineers with Advanced /Engineering level Support for Hardware and Software issues within Managed Print Services Systems.

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14. Troubleshoot

average Demand
Here's how Troubleshoot is used in Software Applications Specialist jobs:
  • Coordinated recovery and troubleshooting between customer contacts and advanced technical support groups.
  • Assisted in troubleshooting and problem-solving with customers.
  • Worked the help desk troubleshooting technical problems with the Adobe applications for architects, engineers and designers.
  • Provided technical and troubleshooting support for inbound call center using Sales Force application.
  • Identified, troubleshoot, and resolved a wide range of technical computer-related problems.
  • Documented troubleshooting resolution into ticketing system

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15. Windows

average Demand
Here's how Windows is used in Software Applications Specialist jobs:
  • Provided application software and desktop support specializing on Microsoft Windows Operating Systems, Microsoft Office Suite and WesCorp in-house developed applications.
  • Ported the UI for the core Catalog Management application from a Windows-based to a Web-based UI.
  • Worked on Install shield 13, Admin Studio 13 to create .msi packages to deploy on to windows 7 64bit workstations.
  • Developed user Windows-based applications, reports, SQL, and email messages based on platform technology requirements and customized client applications.
  • Installed and configured Oracle Identity Manager and integrated it with Oracle Internet Directory in a Windows server environment.
  • Installed, configured, and upgraded all company-wide Windows based workstations which greatly improved overall productivity.

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16. PCS

average Demand
Here's how PCS is used in Software Applications Specialist jobs:
  • Repaired/diagnosed problems with defective or returned PCs.
  • Provided first-line, technical support for all PCs in the public technology center at the Main Library in addition to previous duties
  • Purchased PCs, peripherals, and software to support New York and New Jersey offices; allocated expenditures to user departments.
  • Performed client setup of systems running in a mixed environment consisting of Windows 95/NT, Sun SPARC stations and Macintosh PowerPCs.
  • Installed Win 95, NT Server, and Workstation on classroom and staff PCs along with various applications as needed.
  • Led the patch/upgrade process of all campus Windows and Macintosh PCs (offices and public labs) for Y2K preparation.

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17. Unix

average Demand
Here's how Unix is used in Software Applications Specialist jobs:
  • Developed and managed Unix based configuration management systems to maintain software assets.
  • Provided Unix operating system and application support for Electrical Engineering and Computer Science students and faculty.
  • Supported client-server and web-based applications in UNIX environment.
  • Supported 10 developers and held DBA administration role for Oracle/UNIX/mainframe student registration system.
  • Fixed automobile dealer communication systems using networking settings and Unix commands.
  • Monitored and analyzed SUN, a UNIX base Mini System to ensure that it was up and running for the customers.

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18. Staff Members

average Demand
Here's how Staff Members is used in Software Applications Specialist jobs:
  • Presented the Microsoft Office and Google Apps Workshops to staff members, and actively addressed all questions and concerns.

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19. QA

average Demand
Here's how QA is used in Software Applications Specialist jobs:
  • Performed all unit testing on software as well as occasional QA of the customization.
  • Maintained and monitored production/Beta/QA/Development CICS environments on an IBM Mainframe system for a retail/EDI software development team.
  • Provided information and data for vendor analysis, monitored and supported QA process through implementation process.
  • Implemented QA processes with application developers ensuring high quality unit and integration testing.
  • Led QA/QI initiatives by monitoring/managing/launching processes to ensure compliance standards met.
  • Assisted QA and Development teams with testing new functionality and software upgrades/enhancements.

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20. Html

average Demand
Here's how Html is used in Software Applications Specialist jobs:
  • Used HTML, Dreamweaver, Photoshop, Fireworks, and Flash for various Internet site enhancements.
  • Designed, tested and implemented interactive web-based application using PS/SQL, HTML, and Java Scripts for interfacing with Oracle Database.
  • Designed, created, tested and implemented, the web pages approved by the organization using the HTML Language.
  • Served as Team Leader on the SAS Scans team, duties involved training and development of SAS/SASWEB/HTML UNIX-based applications.
  • Created a new online catering store for CPS parents using HTML scripts and tested the site for accuracy.
  • Provided full creative direction for HTML coding, graphic design, page layout and site maintenance.

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21. Test Plans

average Demand
Here's how Test Plans is used in Software Applications Specialist jobs:
  • Developed test plans to ensure that client installations worked properly with product features and that new software enhancements worked as expected.
  • Developed and updated test plans Provided technical/software phone support to the sales field and manufacturing facilities.
  • Reviewed and approved Authorizations and Test Plans created by other Developers.
  • Created test plans for software defects with black box, regression, UAT, load, and stress testing.
  • Created and managed test plans, test cases, configured test cases and associate test scripts.
  • Developed training material, Test case, functional test plans and Application notes.

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22. DB2

average Demand
Here's how DB2 is used in Software Applications Specialist jobs:
  • Designed DB2 reporting tables and taught users how to use a Windows report writer.
  • Participated in a complex project to add Levels of Sensitivity (security) using COBOL, IMS, DB2 and CICS.
  • Involved in Call Center System (VB/CICS/COBOLII/DB2) development cycle to allow the clients access employee DB2 database through VB application.
  • Served as a Developer for mainframe COBOL / IMS / DB2 production system with both batch and online components.
  • Maintained inventory control of the Media delivery environments and performed environment certifications using DB2 SQL queries and JCL.
  • Coded new COBOL / DB2 programs, and modified existing programs for reporting conversion data.

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23. UAT

low Demand
Here's how UAT is used in Software Applications Specialist jobs:
  • Researched, evaluated and recommended the upgrade of an existing electronic health record and patient management system to current version.
  • Conducted system tests and evaluations to determine client work flows and procedures.
  • Identified, evaluated, and solved end-user workstation problems.

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24. ERP

low Demand
Here's how ERP is used in Software Applications Specialist jobs:
  • Supervised team overseeing an enterprise wide e-learning system during the selection and customization process; designed training solutions to enhance system.
  • Assisted in resolution of defects at corporate and store level within Enterprise Management Configuration by identifying defects and providing solutions.
  • Presented research and interpretation of contract analysis and market dynamics that were essential to formulating a company-wide contract strategy.
  • Managed a broad array of organizational change management initiatives across 40 hospitals for an enterprise-class revenue cycle software implementation.
  • Created conceptual and detail design for integration of claim notes from legacy application to new enterprise claim management application.
  • Designed, documented and supported enterprise systems for Corporate Travel, leading developers and technicians through development, test and implementation.

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25. Information Technology

low Demand
Here's how Information Technology is used in Software Applications Specialist jobs:
  • Worked with Information Technology and Biomedical Departments to establish network requirements for the application server and the gateway interface server installation.
  • Audited PBGC information technology (IT) systems for compliance with Department of Interior requirements and security certification configuration agreements.
  • Consulted with English Department faculty, assisting in the development and implementation of Information Technology in the curriculum.
  • Advised corporate management on numerous matters relevant to Information Technology and strategies to enhance and sustain corporate effectiveness.
  • Served on faculty-led Committee on Information Technology - provided input to help shape future campus-wide technology initiatives.
  • Conducted dozens of reviews enabling senior managers to improve utilization of people and information technology resources.

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26. Proprietary Software

low Demand
Here's how Proprietary Software is used in Software Applications Specialist jobs:
  • Developed technical training materials for proprietary software systems and applications.
  • Provided customer technical support for PlanSoft's proprietary software via telephone or electronically.
  • Tested a variety of proprietary software packages and applications.
  • Setup/installed computers/networks with THEOS operating system and proprietary software.
  • Debugged and tested proprietary software.
  • Provided software support and system analysis for clients utilizing proprietary software in the form of research and support call center.

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27. Active Directory

low Demand
Here's how Active Directory is used in Software Applications Specialist jobs:
  • Performed User computer migrations to Active Directory.
  • Provided assistance in developing and administering Windows Active Directory (AD), including Group Policy Objects (GPO).
  • Used Active Directory to attach computer's to the Domain's and assign printer's to the print server.
  • Created, removed and maintained computers and user profiles using Microsoft Active Directory on a domain controller server.
  • Created profiles for new hires in Active Directory and other software along with setting up computers.
  • Created accounts in Active Directory for new users as well as assigning rights and creating policies.

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28. Software Updates

low Demand
Here's how Software Updates is used in Software Applications Specialist jobs:
  • Scheduled and performed remote software updates and completed regression testing to ensure proper software installation.
  • Helped test and improve software updates and participate in new software development.
  • Assisted clients in the install of software updates.

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29. Different Versions

low Demand
Here's how Different Versions is used in Software Applications Specialist jobs:
  • Worked as part of a team of 3 to configure and upgrade different versions of software applications.

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30. EMR

low Demand
Here's how EMR is used in Software Applications Specialist jobs:
  • Provided clinical training on proprietary EMR application in a facility setting.
  • Provided on-site support during EMR implementations.
  • Participated in support-based system-wide Cut Over procedures from previous homegrown systems, IDX software, and paper-based practices to Epic EMR.
  • Worked with customers and developers in the planning, design, build, testing, and deployment of the EMR.
  • Demonstrated the value the EMR system will provide the staff in their jobs and make the experience positive for them.
  • Assisted with the implementation of hospital s $10 million electronic medical records (EMR) system during inpatient go-live.

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31. Implementation Projects

low Demand
Here's how Implementation Projects is used in Software Applications Specialist jobs:
  • Partnered with Accounting Controllers to manage system implementation projects, leading them to actively manage and accurately capture their activities.
  • Managed software implementation projects and necessary resources to ensure a smooth transition with multiple clients simultaneously.
  • Coordinated with other service vendors for the completion of construction/implementation projects.
  • Managed & coordinated all aspects of customer implementation projects.
  • Managed client-facing ACA implementation projects.
  • Directed team members on multiple benefit systems implementation projects to ensure projects were completed on time and on budget.

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32. Sharepoint

low Demand
Here's how Sharepoint is used in Software Applications Specialist jobs:
  • Contributed to Internal SharePoint Portal regarding resolutions or add additional documentation to address the software product.
  • Designed/administered/trained on new features of SharePoint to expedite transition.
  • Collaborated with developers gather data documents migrating documentation in SharePoint.
  • Implemented and designed corporate intranet using SharePoint 2007.
  • Developed and deployed SharePoint Features.
  • Assisted in the development of internal FAQ system for automated support, using SharePoint.

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33. Customer Requirements

low Demand
Here's how Customer Requirements is used in Software Applications Specialist jobs:
  • Initiated contact with directors of nursing and executives at client facilities to assess customer requirements.
  • Consulted with Project Management regarding operational considerations and configuration of systems to support customer requirements.
  • Performed application testing/QA and customer requirements analysis to support ongoing enhancement development of the product.
  • Implemented and maintained the accuracy of all relevant services based upon customer requirements.
  • Addressed customer inquiries by implementing prompt solutions developed in accordance with customer requirements.
  • Assessed customer requirements and outlined project parameters to meet project and client necessities.

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34. Software Tools

low Demand
Here's how Software Tools is used in Software Applications Specialist jobs:
  • Provided training for staff members in the areas of support skills, component delivery and the use of software tools.

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35. Database

low Demand
Here's how Database is used in Software Applications Specialist jobs:
  • Developed interface and process to update property assessment database directly from data supplied by financing companies.
  • Performed technological researching assignments for Teachers and Administrators accessing several databases and teaching resources.
  • Logged every trouble call, enter information into customer service database (Remedy), and maintained database.
  • Managed SQL Server databases for clients needing upgrading, restoring, backing up, or problem solving.
  • Designed databases programs using Microsoft Access, FoxPro and Clipper * Issued contracts to outside programmers.
  • Installed and maintained accounting software, D3 databases (Linux server) and automation procedures.
  • Developed strategies for data acquisitions, archives recover, and implementation of a database.
  • Created MS Access database for Instrument Index.
  • Designed reliable and scalable SQL databases.

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36. JSP

low Demand
Here's how JSP is used in Software Applications Specialist jobs:
  • Internationalized site: implemented resource bundles and key/value pairs for JSP, EJB exceptions and SOAP messages.
  • Modified call center IVR JSP pages to utilize common DB components.
  • Created and worked on UI layer pages using JSPs as the presentation layer.
  • Stored collections of data in Servlets and output using JSP and JSTL.
  • Utilized an embedded HTTP server for JSP/dialer communications.

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37. ADP

low Demand
Here's how ADP is used in Software Applications Specialist jobs:
  • Negotiated favorable solutions internally and/or externally for ADP and clients while maintaining stakeholder business relationships.
  • Facilitated the timely movement of sensitive employee data into ADP human resource/benefit product.
  • Performed Business analysis of clients existing processes and provided an ADP application solution.
  • Worked within ADP s implementation methodology and timeliness using technology tools.
  • Ensured a successful transition to other ADP departments following implementations.
  • Customized and installed ADP Workforce Now Management Solutions.

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20 Most Common Skill For A Software Applications Specialist

Technical Support20.9%
SQL8.1%
Desk Support7.8%
POS7.1%
Software Applications6.2%
Application Development5.7%
Hardware5.2%
Software Support3.4%

Typical Skill-Sets Required For A Software Applications Specialist

RankSkillPercentage of ResumesPercentage
1
1
Technical Support
Technical Support
20.9%
20.9%
2
2
SQL
SQL
8.1%
8.1%
3
3
Desk Support
Desk Support
7.8%
7.8%
4
4
POS
POS
7.1%
7.1%
5
5
Software Applications
Software Applications
6.2%
6.2%
6
6
Application Development
Application Development
5.7%
5.7%
7
7
Hardware
Hardware
5.2%
5.2%
8
8
Software Support
Software Support
3.4%
3.4%
9
9
User Training
User Training
2.9%
2.9%
10
10
Training Materials
Training Materials
2.9%
2.9%
11
11
XML
XML
2.4%
2.4%
12
12
User Interface
User Interface
2.4%
2.4%
13
13
Software Issues
Software Issues
2.1%
2.1%
14
14
Troubleshoot
Troubleshoot
1.9%
1.9%
15
15
Windows
Windows
1.7%
1.7%
16
16
PCS
PCS
1.7%
1.7%
17
17
Unix
Unix
1.4%
1.4%
18
18
Staff Members
Staff Members
1.4%
1.4%
19
19
QA
QA
1.2%
1.2%
20
20
Html
Html
1.2%
1.2%
21
21
Test Plans
Test Plans
1%
1%
22
22
DB2
DB2
1%
1%
23
23
UAT
UAT
1%
1%
24
24
ERP
ERP
0.9%
0.9%
25
25
Information Technology
Information Technology
0.9%
0.9%
26
26
Proprietary Software
Proprietary Software
0.7%
0.7%
27
27
Active Directory
Active Directory
0.7%
0.7%
28
28
Software Updates
Software Updates
0.7%
0.7%
29
29
Different Versions
Different Versions
0.7%
0.7%
30
30
EMR
EMR
0.7%
0.7%
31
31
Implementation Projects
Implementation Projects
0.7%
0.7%
32
32
Sharepoint
Sharepoint
0.7%
0.7%
33
33
Customer Requirements
Customer Requirements
0.7%
0.7%
34
34
Software Tools
Software Tools
0.5%
0.5%
35
35
Database
Database
0.5%
0.5%
36
36
JSP
JSP
0.5%
0.5%
37
37
ADP
ADP
0.5%
0.5%

24,306 Software Applications Specialist Jobs

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