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Become A Software Specialist

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Working As A Software Specialist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $68,286

    Average Salary

What Does A Software Specialist Do At Touchstone Energy

* The NISC Professional Services division is looking to fill a position:
* Configuring the SwitchTalk2 application
* SwitchTalk2 is NISC's auto-provisioning application, which provides provisioning and auditing capabilities from NISC to various switches, television head ends, access software, and other third party software applications.
* Learn more about Switchtalk2
* This position will work with the member/customer to effectively implement the applications.
* This includes working with a project manager to manage project timelines, communicating with internal and external individuals of project expectations, and configuring the application via creating or modifying the necessary interface code and applications options.
* It also includes analyzing the data from the member/customer’s current system to ensure that it is properly converted into the NISC software.
* Essential Functions:
* Performs basic research, design and development of software systems.
* Researches, analyzes, and resolves basic to moderately complex software maintenance.
* Provides superior customer support to internal and external customers in all encounters.
* Conduct implementation analysis
* Identify gaps in features and functionality in software and oversee resolution
* Follows all established software implementation methodologies and procedures
* Performs quality testing as it relates to system integration dependent on the tasks assigned
* Prepare and complete implementation documents
* Utilizes all implementation best practices and artifacts for all implementation projects.
* Assists customers in all aspects of implementation including troubleshooting, training, and on-going support.
* Reviews and prioritizes assigned change requests

What Does A Software Specialist Do At University of Rochester

* Utilizing knowledge of application servers, information systems, and maintain support and troubleshooting of the Scheduling System for specified units and departments within the University of Rochester Medical Center (URMC) and its affiliates.
* Specific Responsibilities:
* Under the general direction of the Associate Director Nursing Informatics – Nursing Practice, conforming to URMC policies but retaining latitude for independent judgment and initiative to provide the following services:
* Support, maintain, and troubleshoot scheduling software application to meet the needs and requirements of the clinical constituency, as guided by senior management.
* Perform implementation services for each nursing practice unit/department of defined staff scheduling system
* Analyze and gather unit/department data, schedule and train staff, coordinate implementation tasks, coordinate project meetings, ensure technical requirements are met for each unit/department, and ensure project timelines are met.
* Creation of queries on as needed basis for internal and external customers
* Collaborate with secondary support for existing nursing practice databases.
* Consults with units/departments to determine data preparation needs
* Analyzes operational challenges and offers solutions and suggestions to optimize efficiencies and promote best scheduling methods.
* Perform various other duties as needed

What Does A Software Specialist Do At Robert Half

* Using e.g. bullet points, identify the detailed aspects and specific responsibilities of the role.
* Upgrades.
* Perform all aspects of upgrading a customer's oncology information system (OIS), including: determining if a customer site is ready for an upgrade, planning for the upgrade, implementing new OIS software and testing after upgrade to ensure full functionality.
* Communication.
* Explain the process, resources and steps necessary to complete a successful upgrade.
* Answer questions, provide expertise and keep the customer informed throughout the upgrade process.
* Documentation.
* Thoroughly document all upgrade steps following quality, regulatory and safety policies.
* Customer Satisfaction.
* Ensure highly satisfied customers by taking responsibility for the successful completion of the OIS upgrade.
* Technology doesn't change the world.
* People do.
* As a technology staffing firm, we can't think of a more fitting mantra.
* We're extreme believers in technology and the incredible things it can do.
* But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
* Leader among IT staffing agencies
* The intersection of technology and people — it's where we live.
* Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies.
* Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
* We understand not only the art of matching people, but also the science of technology.
* We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job.
* And our network of industry connections and strategic partners remains unmatched.
* Apply for this job now or contact our branch office at 888
* to learn more about this position.
* All applicants applying for U
* S. job openings must be authorized to work in the United States.
* All applicants applying for Canadian job openings must be authorized to work in Canada.
* Robert Half Technology.
* An Equal Opportunity Employer M/F/Disability/Veterans.
* By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
* Req ID:
* Functional Role:
* Systems Administrator
* Country:
* State:
* GA
* City:
* Atlanta
* Postal Code:
* Compensation:* $35.00 to $38
* per hour

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How To Become A Software Specialist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.


Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.


Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.


Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Software Specialist jobs

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Software Specialist Career Paths

Software Specialist
Systems Administrator Information Technology Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Software Consultant Senior Software Engineer
Chief Technology Officer
11 Yearsyrs
Software Developer Information Technology Consultant Senior System Administrator
Data Center Manager
9 Yearsyrs
Technical Support Specialist Systems Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Network Engineer Information Technology Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Project Manager Program Manager General Manager
Director Of Sales
10 Yearsyrs
Information Technology Manager Technical Services Manager
Director Of Technology And Services
11 Yearsyrs
Network Engineer Network Administrator
Information Systems Manager
6 Yearsyrs
Technical Support Specialist Network Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Systems Analyst Systems Administrator
Information Technology Manager
8 Yearsyrs
Software Developer Systems Analyst Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Business Analyst Program Manager Marketing Manager
Marketing Director
7 Yearsyrs
Business Analyst Product Manager
Marketing Manager
6 Yearsyrs
Senior Software Engineer Project Leader Business Analyst
Product Manager
7 Yearsyrs
Systems Administrator Information Technology Consultant Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Senior Software Engineer Senior Consultant Project Manager
Senior Project Manager
12 Yearsyrs
Systems Analyst Systems Engineer
Senior Software Engineer
6 Yearsyrs
Information Technology Manager Business Development Manager Solution Specialist
Solutions Manager
8 Yearsyrs
Software Consultant Project Manager Senior Manager
Vice President Of Information Technology
12 Yearsyrs
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Software Specialist Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Carrier

  • Italian

  • Turkish

  • Vietnamese

  • Japanese

  • Cheyenne

  • Hebrew

  • Urdu

  • Polish

  • Korean

  • Arabic

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Software Specialist

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Software Specialist Education

Software Specialist

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Real Software Specialist Salaries

Job Title Company Location Start Date Salary
Geoscience HPC Software Specialist Total E&P USA, Inc. Houston, TX Jun 29, 2016 $113,000
Settlement Software Specialist (Operations Engineering) Two Sigma Solutions, LLC Houston, TX Aug 23, 2016 $113,000
Image Processing Software Specialist Graphics Microsystems, Inc. Rockwall, TX Jun 24, 2015 $112,500
International Money Transmitter Software Specialist Bancomer Transfer Services, Inc. Houston, TX Oct 11, 2015 $110,926
International Money Transmitter Software Specialist Bancomer Transfer Services, Inc. Houston, TX Jan 02, 2016 $110,926
Software Specialist Lead American Express Travel Related Services Company, Inc. New York, NY Jul 18, 2016 $105,000
Specialist-Digital Controls and Embedded Software Eaton Corporation Raleigh, NC Jan 07, 2015 $102,627 -
Specialist-Digital Controls and Embedded Software Eaton Corporation Raleigh, NC Jan 12, 2015 $102,627 -
Specialist-Instrument Qualification & Software Validation Bayer Healthcare Pharmaceuticals, Inc. Berkeley, CA Jul 12, 2015 $100,000
Software Specialist Majesco Morristown, NJ Mar 31, 2016 $100,000
Software Specialist American Express Travel Related Services Company, Inc. Saint Petersburg, FL May 11, 2015 $100,000
Hybrid Telematics Software Specialist Efficient Drivetrains, Inc. Milpitas, CA Jan 09, 2016 $98,342
Software Specialist Developer (Middleware) Bob Evans Farms, LLC New Albany, OH Aug 28, 2015 $97,718
Functional Software Specialist Trax USA Corp. Miramar, FL Jun 19, 2015 $96,325
Software Specialist Digility Inc. Bridgewater, NJ Sep 17, 2016 $86,070
Specialist Software (Software Developer)) Synechron, Inc. Nashville, TN Sep 20, 2015 $85,516
Software Specialist Majesco Software and Solutions, Inc. McMinnville, OR Jun 04, 2016 $85,000
Software Specialist Majesco Software and Solutions, Inc. Springfield, NJ Dec 09, 2016 $85,000
Software Specialist Majesco Software and Solutions, Inc. Morristown, NJ Sep 19, 2016 $83,173
Software Specialist Majesco Software and Solutions, Inc. Baltimore, MD Jan 18, 2016 $83,000
Software Specialist Majesco Maple Grove, MN Feb 06, 2016 $82,866
Software Specialist Majesco Software and Solutions, Inc. Morristown, NJ Sep 14, 2016 $82,769
Software Specialist Majesco Software and Solutions, Inc. Edison, NJ Mar 02, 2015 $79,102
Software Specialist Majesco Software and Solutions, Inc. Edison, NJ Sep 02, 2015 $79,102
Software Specialist Majesco Software and Solutions, Inc. New York, NY Mar 16, 2015 $78,828
Software Specialist Majesco Software and Solutions, Inc. Morristown, NJ Sep 07, 2015 $78,811
Software Specialist Cover-All Systems, Inc. Morristown, NJ Sep 09, 2016 $78,811
Software Specialist Majesco Morristown, NJ Oct 09, 2016 $78,811
Software Specialist Majesco Software and Solutions, Inc. Morristown, NJ Dec 10, 2015 $78,811
Software Specialist Majesco Software and Solutions, Inc. Morristown, NJ Oct 09, 2016 $78,811

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Top Skills for A Software Specialist


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Top Software Specialist Skills

  1. Hardware
  2. Database
  3. Pl/Sql
You can check out examples of real life uses of top skills on resumes here:
  • Performed computer support to include hardware, networking, administration, and software in the Kansas City and St. Louis locations.
  • Created stored procedures to implement business logic at the database level.
  • Created PL/SQL stored procedures by using bulk bind for inserting, updating data in process tables.
  • Imported and customized the production web for all web parts, InfoPath forms, web services, custom layouts etc.
  • Uploaded user data from server, pushed user applications to each PC.

Top Software Specialist Employers

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Software Specialist Videos

A Day in The Life - Applications Engineer