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Software specialist vs application support specialist

The differences between software specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a software specialist, becoming an application support specialist takes usually requires 1-2 years. Additionally, a software specialist has an average salary of $84,009, which is higher than the $81,820 average annual salary of an application support specialist.

The top three skills for a software specialist include C++, C # and database. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Software specialist vs application support specialist overview

Software SpecialistApplication Support Specialist
Yearly salary$84,009$81,820
Hourly rate$40.39$39.34
Growth rate21%10%
Number of jobs264,307118,322
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 63%
Average age3942
Years of experience42

What does a software specialist do?

Software Specialist designs and develops computer software and operating systems, establishing policies and protocols to ensure quality and data security. They function as a member of a company or an organization's information technology department. They also utilize their expertise by assessing and reviewing existing software, identifying its strengths and weaknesses, implementing solutions against vulnerable areas. Most of the time, a software specialist directly communicates with clients to determine their software needs and preferences, regularly coordinating to ensure client satisfaction and smooth workflow.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Software specialist vs application support specialist salary

Software specialists and application support specialists have different pay scales, as shown below.

Software SpecialistApplication Support Specialist
Average salary$84,009$81,820
Salary rangeBetween $60,000 And $115,000Between $52,000 And $127,000
Highest paying CityNew York, NYCupertino, CA
Highest paying stateNew YorkNew Jersey
Best paying companyAmerican ExpressMeta
Best paying industryTelecommunicationFinance

Differences between software specialist and application support specialist education

There are a few differences between a software specialist and an application support specialist in terms of educational background:

Software SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 63%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Software specialist vs application support specialist demographics

Here are the differences between software specialists' and application support specialists' demographics:

Software SpecialistApplication Support Specialist
Average age3942
Gender ratioMale, 67.2% Female, 32.8%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.5% American Indian and Alaska Native, 0.2%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between software specialist and application support specialist duties and responsibilities

Software specialist example responsibilities.

  • Develop Javascript code that integrates with Accela in order to automate business process.
  • Manage and design UAT tests for new software release, delegate out tasks, and report results back to QA department.
  • Analyze data sources and parameters for reports generate in PL/SQL and XML.
  • Develop and support custom applications utilizing Perl, HTML, and SQL.
  • Project lead in various projects involving java and/or web application development.
  • Complete intensive in-house training in UNIX and specialize software programs.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Software specialist vs application support specialist skills

Common software specialist skills
  • C++, 8%
  • C #, 8%
  • Database, 7%
  • Software Development, 6%
  • Java, 5%
  • Technical Support, 4%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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