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Job outlook for software support managers in the United States
Are software support manager jobs in demand?
Software support manager job and salary trends over time
Software support manager jobs over time
Software support manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 1,851 | 0.00% |
| 2020 | 1,744 | 0.00% |
| 2019 | 1,655 | 0.00% |
| 2018 | 1,493 | 0.00% |
| 2017 | 1,395 | 0.00% |
Average software support manager salary over time
Software support manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $104,045 | $50.02 | +3.3% |
| 2024 | $100,747 | $48.44 | +2.7% |
| 2023 | $98,111 | $47.17 | +2.4% |
| 2022 | $95,832 | $46.07 | +2.5% |
| 2021 | $93,478 | $44.94 | +3.2% |
Software support manager jobs by state
Most common states for software support managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Nebraska | 1,920,076 | 813 | 42% |
| 2 | South Dakota | 869,666 | 322 | 37% |
| 3 | Kansas | 2,913,123 | 1,006 | 35% |
| 4 | District of Columbia | 693,972 | 193 | 28% |
| 5 | Missouri | 6,113,532 | 1,669 | 27% |
| 6 | Arkansas | 3,004,279 | 817 | 27% |
| 7 | Washington | 7,405,743 | 1,853 | 25% |
| 8 | Kentucky | 4,454,189 | 956 | 21% |
| 9 | South Carolina | 5,024,369 | 957 | 19% |
| 10 | Illinois | 12,802,023 | 2,174 | 17% |
| 11 | Oklahoma | 3,930,864 | 668 | 17% |
| 12 | Wisconsin | 5,795,483 | 948 | 16% |
| 13 | Mississippi | 2,984,100 | 479 | 16% |
| 14 | Georgia | 10,429,379 | 1,615 | 15% |
| 15 | California | 39,536,653 | 5,713 | 14% |
| 16 | Louisiana | 4,684,333 | 677 | 14% |
| 17 | New Mexico | 2,088,070 | 302 | 14% |
| 18 | Michigan | 9,962,311 | 1,252 | 13% |
| 19 | Nevada | 2,998,039 | 342 | 11% |
| 20 | Rhode Island | 1,059,639 | 116 | 11% |
Most common cities for software support managers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Monterey | 1 | 4% | $139,086 |
| 2 | Los Gatos | 1 | 3% | $140,265 |
| 3 | Marlborough | 1 | 3% | $109,290 |
| 4 | Ann Arbor | 1 | 1% | $103,939 |
| 5 | Boca Raton | 1 | 1% | $71,808 |
| 6 | Boulder | 1 | 1% | $93,741 |
| 7 | Carlsbad | 1 | 1% | $120,449 |
| 8 | Fairfield | 1 | 1% | $141,088 |
| 9 | Flagstaff | 1 | 1% | $102,121 |
| 10 | Huntsville | 1 | 1% | $81,319 |
| 11 | Lancaster | 1 | 1% | $128,017 |
| 12 | Little Rock | 1 | 1% | $88,117 |
| 13 | Mountain View | 1 | 1% | $140,574 |
| 14 | Pasadena | 1 | 1% | $125,216 |
| 15 | Baltimore | 1 | 0% | $93,070 |
| 16 | Fremont | 1 | 0% | $140,541 |
| 17 | Los Angeles | 1 | 0% | $125,079 |
| 18 | San Bernardino | 1 | 0% | $123,456 |
Software Support Manager job outlook: Expert opinions
Our panel of software support manager experts
University of Missouri
Loyola University Chicago
What skills stand out on Software Support Manager resumes?
Dale Musser Ph.D.: -Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.
What type of skills will young Software Support Managers need?
Peter Dordal Ph.D.: I'm leaving off software developers, and answering about our Information Technology graduates.
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.