How to Become a Software Support Representative
What is a Software Support Representative
There is more than meets the eye when it comes to being a Software Support Representative. For example, did you know that they make an average of $24.32 an hour? That's $50,589 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
What Does a Software Support Representative Do
There are certain skills that many Software Support Representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Customer-service skills, Listening skills and Problem-solving skills.
How To Become a Software Support Representative
If you're interested in becoming a Software Support Representative, one of the first things to consider is how much education you need. We've determined that 70.0% of Software Support Representatives have a bachelor's degree. In terms of higher education levels, we found that 6.6% of Software Support Representatives have master's degrees. Even though most Software Support Representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Software Support Representative. When we researched the most common majors for a Software Support Representative, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Software Support Representative resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Software Support Representative. In fact, many Software Support Representative jobs require experience in a role such as Customer Service Representative. Meanwhile, many Software Support Representatives also have previous career experience in roles such as Sales Associate or Sales Representative.
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And if you’re looking for a job, here are the five top employers hiring now:
Software Support Representative Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of Technical Support Specialist you might progress to a role such as Systems Administrator eventually. Later on in your career, you could end up with the title Information Technology Manager.
Software Support Representative Jobs You Might Like
What is the right job for my career path?
Tell us your goals and we'll match you with the rights job to get there.
Average Salary for a Software Support Representative
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Choose From 10+ Customizable Software Support Representative Resume templates
Zippia allows you to choose from different easy-to-use Software Support Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Software Support Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Find the best Software Support Representative job for you
Software Support Representative Jobs You Might Like
- High Paying Software Support Representative Jobs - $78K and Up
- Entry Level Software Support Representative Jobs
- Part Time Software Support Representative Jobs
- Actively Hiring
- No Degree Software Support Representative Jobs
Top Colleges for Software Support Representatives
1. Stanford University
Stanford, CA • Private
2. University of Pennsylvania
Philadelphia, PA • Private
3. Northwestern University
Evanston, IL • Private
4. Maine Maritime Academy
Castine, ME • Private
5. University of Southern California
Los Angeles, CA • Private
6. California State University - Bakersfield
Bakersfield, CA • Private
7. SUNY at Binghamton
Vestal, NY • Private
8. Villanova University
Villanova, PA • Private
9. San Diego State University
San Diego, CA • Private
10. Bentley University
Waltham, MA • Private
Find the best Software Support Representative job for you
Software Support Representative Jobs You Might Like
- High Paying Software Support Representative Jobs - $78K and Up
- Entry Level Software Support Representative Jobs
- Part Time Software Support Representative Jobs
- Actively Hiring
- No Degree Software Support Representative Jobs
Online Courses For Software Support Representative That You May Like
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Top Skills For a Software Support Representative
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 23.6% of Software Support Representatives listed Technical Support on their resume, but soft skills such as Customer-service skills and Listening skills are important as well.