Software support representative full time jobs

- 53 jobs

Compliance and Data Support Analyst
Nebraska Public Power District 4.8
Columbus, OH
Compliance and Data Support Analyst to fill the position of Technical, Systems, or Senior Systems Analyst Salary Range - Technical Analyst - $6,288.00 -$7,860.00 Systems Analyst - $7,979.00 - $10,173.00 Senior Systems Analyst - $9,155.00 - $11,673.00 Location - Columbus (preferred), Kearney, Doniphan, or York, Nebraska; This is not a remote position and will be required to report to the designated office on a daily basis. Employment Type: Full-time Posting Date: 9/26/2025 Closing Date: 10/26/2025 Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us! By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other. Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of. Get to know us more here Position Summary NPPD is seeking a detail-orientated and motivated individual to join our team with a focus on data support and compliance. This role is ideal for someone with foundational database knowledge and a strong interest in data integrity, process documentation, and regulatory compliance, particularly NERC CIP standards. The day-to-day operations will support compliance documentation, data tracking, and reporting processes that adhere to critical infrastructure protection requirements. This will include a variety of traditional Information Technologies (IT), and Operations Technologies (OT) systems that support and protect the electrical grid. It will also include working with personnel from various groups including generation, substations, telecommunications, physical security & cybersecurity. Education, Training and Experience Technical Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field (OR) Associate degree and a minimum of three (3) years technical IT experience, including specific experience as listed below (OR) High school diploma/GED and a minimum of five (5) years technical IT experience, including specific experience as listed below. Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below. Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below. Experience Ability to work independently and in cooperation with others on multiple activities with flexibility to manage competing demands and changing priorities. Excellent communication, interpersonal, and organization skills. Excellent analytical problem-solving skills. Must be customer-service oriented and adaptable to ongoing change. Preferred Technical Skills and Supported Products Ideal candidates will have experience with some or all of the following: Process Support -Follow standard operating procedures (SOPs) for data handling and compliance workflows. -Assist in updating SOPs and training materials as needed. Database Maintenance -Input, update, and maintain records in internal databases (e.g., SQL, Access, Excel-based systems). -Perform routine data quality checks and resolve discrepancies. Reporting & Documentation -Generate basic reports using queries or templates. -Maintain logs, checklists, and compliance documentation. Compliance Monitoring -Assist in tracking and documenting compliance with internal policies and external regulations. -Support audits by preparing reports and gathering documentation. Collaboration -Work closely with internal staff to ensure data accuracy and regulatory alignment. -Participate in team meetings and contribute to continuous improvement discussions. -Maintaining OT Cybersecurity best practices and documentation. Other Skills -Cybersecurity asset and vendor risk assessments. -Systems administration of Windows, endpoint protection, and logging. Licenses and/or Certifications Security Clearance: Incumbent may be required to satisfy any existing and future District security clearance or background check requirements for access to key NPPD locations and/or supporting sensitive business applications. Obtain and maintain intermediate to advanced technical certification aligned with key business system platform(s) used at the District (for example, SAP, Microsoft Certifications, and Security related best practices) as applicable. Essential Duties & Responsibilities Technical Analyst: Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices. Evaluate, create, document, and test complex system-related interfaces and integration. Maintains efficient and effective management of vendor contract service relationships pertaining to technical services. Provide 24/7 system support, as needed. Systems Analyst: In addition to being proficient in all duties of the Technical Analyst, the Systems Analyst will also be responsible for the following duties: Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams. Lead the development and implementation of training and communications plans/materials. Essential Duties & Responsibilities Senior Systems Analyst: In addition to being proficient in all duties of the Technical and Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties: Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service. Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives. Accountable for other duties as assigned. Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview. Technical Analyst - Pay Grade - 12 Monthly Typical Pay Grade Starting Salary Range: $6,288.00 - $7,860.00 Systems Analyst - Pay Grade - 14 Monthly Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00 Senior Systems Analyst - Pay Grade - 15 Monthly Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00 Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview. Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District. Nebraska Public Power District is an Equal Opportunity Employer
$6.3k-7.9k monthly 60d+ ago
C2E Support Lead
Govcio
Columbus, OH
GovCIO is currently hiring for C2E Support Lead to oversee the management of all C2E customer projects. This position will be located in Radford VA, and will be a remote position. **Responsibilities** Under direct supervision of Services Management Division Chief, oversees the management of a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers who implement, manage, and administer all Common Cloud Environment (C2E) customer projects within the AWS/Azure cloud environments. Reviews all Service Level Agreements (SLA), Addendums, and cost estimates prepared for customer projects. Serves as the principal point of representation and liaison with C2E customers on operational matters and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise **Qualifications** High School with 8 - 12 years (or commensurate experience) Required Skills and Experience + Clearance Required:Secret + 5+ years experience in Computer Science, Information Systems, Engineering, Business, related scientific or technical discipline. + Program Management Professional (PMP) Certification or DAWIA Level III in Program Management. + Ability to relate to customers in a professional manner. + Strong verbal and written communication skills. + 5+ years of experience effectively managing multiple large-scale projects. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in a technical/business discipline or equivalent years of experience managing application development projects. \#pdaltss **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $125,000.00 - USD $175,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************* **Location** _US-Remote_ **ID** _2025-6777_ **Category** _Cyber Security Services_ **Position Type** _Full-Time_
$125k-175k yearly 60d+ ago
Release Customs Analyst
Livingston International 4.7
Amherst, OH
Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want. Job Type: Full Time Location: NY Amherst - US083 JOB SUMMARY Reporting to the Manager, Service Delivery (Production Supervisor - in some US locations), this position is responsible for the timely processing, rating (some locations) and release of all client shipments (some 24/7 operations) in accordance with Livingston's operating procedures and service standards, ensuring commitment time is met to earn the clients' complete satisfaction. KEY DUTIES & RESPONSIBILITIES * Ensure accurate and timely processing of shipments which could include all modes of transportation. * Create customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients' shipments, in a one-step process for both high and low value shipments. * Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate. * Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code * Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment. * Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates). * Ensure that all LI,I SOP's, ESPs (Exceptions to Standard Procedures) and business rules are adhered to following special client instructions, notes and alerts. Identifies those that have become outdated or ineffective, making recommendations for change. * Identify ESPs and SOPs to improve efficiencies to enhance client service and improve day to day Client Service team operations. * Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) in a professional manner via phone or email in non-Air/Sea locations. * Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager / Manager, Release Operations in compliance with Customs requirements Livingston standards. * Escalate two-step release requirements, authorization or release issue resolution to the Client Import Analyst, Release Import Analyst or Supervisor in the US or the Customs Specialist supporting Release Operations in Canada, for escalation authorization or issue resolution. * Update, approve and release information for billing as required. (Canada only) * When applicable, assist in billing and data entry (ASR - automated systems rating) where required. * Participate fully with other team members in the day-to-day operation of Release Operations. * Endeavor to utilize and take advantage of system automation tools that are available to support release processing. * Perform other related duties as assigned by management. * Adhere to established policies and procedures. KNOWLEDGE & SKILLS * Excellent oral and written communication and organizational skills * Client Service oriented -- interpersonal skills with internal/external clients and coworkers * Ability to handle large volumes and meet tight deadlines * Attention to detail; organization, completeness and accuracy * Good analytical skills with problem-solving ability * Ability to make decisions and recommendations within authorized limitations * Excellent time management skills * Ability to present a professional image. * Knowledge of Word and Excel software. * Office equipment/machinery used: Personal computer and common business machines/software WORK EXPERIENCE - MINIMUM REQUIRED No experience required EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education CERTIFICATIONS DESCRIPTION Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained. Successful completion of the CCS examination is a mandatory requirement for further advancement. COMPETENCIES Business Acumen and Straight Talk Customer First Focus Inclusion and Collaboration Leading and Developing Agility Accountability All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application. Nearest Major Market: Buffalo
$25k-34k yearly est. 12d ago
Integrations Support Analyst
Tekion 4.2
Cincinnati, OH
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Summary The Integration Analyst plays a key role in implementing and supporting OEM/Vendor integrations during the DMS & CRM launch phases. The successful candidate will work cross- functionally with external clients, internal stakeholders, implementation analysts, and technical teams to ensure integration solutions follow process and achieve 100% enablement goals. Roles & Responsibilities Work with external client partners to complete needed requirements for integration enablement while tracking progress and success of implementation completion. Work with external integration partners as needed to deploy integration process using appropriate APIs, FTPs, enablement tools, and communication preferences. Monitor and troubleshoot integration processes, proactively identifying and resolving issues to ensure data accuracy and team performance. Collaborate with business and technical teams to gather requirements, define processes, and establish best practices for integration. Maintain and update integration documentation, including process steps, enablement documents, and other setups. Support ongoing implementations and updates to integration platforms and related systems collaborating with teams as needed. Participate in project planning activities, providing timeline estimates and risk assessments for integration tasks as needed. Provide training and support to end-users and implementation staff on existing and new integration processes. Qualifications & Educational Requirements Associate's degree in Computer Science, Information Systems, or software/automotive related field, or equivalent work experience. 2+ years of experience in software integration, data integration, or related automotive IT role. Working knowledge of various automotive software applications. Strong analytical, problem-solving, communication, and critical thinking skills. Ability to manage multiple priorities and work well under pressure. Excellent verbal and written communication skills and ability to relay information accurately and concisely Preferred Skills Knowledge of cloud integration and SaaS environments. Experience with software platforms (e.g., CRMs, Figma, Confluence, Jira, Postman, etc.). Some familiarity with APIs, XML, JSON, and data transformation techniques a plus. Experience with ERP, CRM, or other enterprise business applications. OEM or 3rd party automotive experience Working Conditions Full-time, Mon-Fri, On-site in West Chester office Occasional on-call or after-hours support may be required. Collaboration with cross-functional teams in multiple time zones. Sponsorship Please note that visa sponsorship is not available for this position. Perks and Benefits Competitive compensation and generous stock options 100% employer-paid top-of-the-line medical, dental and vision coverage Great benefits including unlimited PTO, parental leave and free snacks and beverages The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper Work on the latest and coolest technologies - everything is home-grown and built ground-up A dynamic work environment with a strong sense of community and collaboration The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy Exciting opportunities for career growth and development Current Tekion Employees - Please apply via Greenhouse Internal Job Board Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
$68k-116k yearly est. Auto-Apply 2d ago
Field Technical Support Representative for Page Wide Press
HP Inc. 4.9
Ohio
Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities * Responsible for maintaining and servicing HP Commercial Web Printing Press. * Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. * Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. * Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. * Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. * Solve technical problems on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify problem-prevention opportunities. * Must be able to travel at least 50% of the time * Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills * Knowledge of corporate organization, job, and policies. * Advanced knowledge of operating systems and software. * Experience with printer hardware support * Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. * Ability to develop Customer relationships. * Ability to perform while under high-pressure situations. * Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. * Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. * Must have mechanical, and electrical experience and skillset * Commercial digital printing experience is preferred Cross-Org Skills * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 13 paid holidays * 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
$45.8k-65.5k yearly 36d ago
SAP- Technology Support Lead NAMR
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210688245 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $118,750.00-$160,000.00 Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Corporate Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on SAPFI, SAPFINAPPS, SAPBW. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Drive long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Lead in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Lead core production activities for multiple applications to improve overall delivery of operations and support capabilities for JPMC business partners. * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * 7+ years of experience or equivalent expertise in supporting SAP applications, specifically SAPFI, SAPFINAPPS, and SAPBW. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX experience. * 3+ years of experience working with Control-M. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud * Proficient in observability and monitoring tools and techniques * Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Excellent oral and written communication skills, with the ability to communicate at all levels of management. Preferred qualifications, capabilities, and skills * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Quick learner, adaptable, and able to operate under pressure during critical support periods. * High level of analytical skills in an IT environment and ability to lead a team.
$118.8k-160k yearly Auto-Apply 8d ago
Technical consultant to support Manufacturing
Motocol
Cincinnati, OH
We are searching for a candidate with solid .Net exp, Need exp on Proficy, Proficy is Tool of GE, so candidate must have previously worked directly or indirectly with GE. Qualifications Must Have:- Work flow, PFMD, .Net, C#, SQL Server. Hands on knowledge in P roficy application along with set up and deployment · Minimum 6 plus years of programing / coding experience in VB.Net , SQL Server, SQL Server T-SQL, Microsoft .NET Framework, any ETL technologies like Web Methods · Experience in supporting any manufacturing application, Technical understanding of the ISA-S95 standard will be a huge plus. · Responsible for production support and executing small development requirements. · Very good understanding of implementation life cycle and must have worked as a lead consultants for the modules listed. · Good functional experience who can understand the business requirements and solution them. · Should be able to contribute to business discussions to analyze the requirements and brainstorm the solutions. · Must have experience in creating all the technical project deliverables. · Must have very good oral and written communication skills You must be able to positively answer these questions: Have you worked on R12 end to end implementation project before (2-3 projects)? At least 1 end to end implementation experience is required. Have you worked on modules listed in the job description (above) ? Have you worked on the deliverables for the implementation project from the previous projects? Additional Information All your information will be kept confidential according to EEO guidelines. Full Time Position Salary:- 110 K + Benefits Visa status- GC/Citizen/EAD Location: Cincinnati OH NO remote work
$49k-74k yearly est. 2h ago
Product Support SME
LMI 3.9
Wright-Patterson Air Force Base, OH
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. This role will support USAF acquisition logistics digital transformation utilizing cutting-edge technologies as well as streamlining and accelerating logistics processes using Agile methodologies. This client-facing position is full-time at Wright-Patterson AFB, OH working in a Sensitive Compartmented Information Facility (SCIF). This position cannot be worked remotely. Responsibilities Position Expectations: Perform all required responsibilities and duties in accordance with LMI policies Actively engage in your role, make informed decisions, be accountable for all outcomes, and be a positive influence and LMI ambassador Deliver exceptional service to internal and external clients, partners, and teammates Contribute to the programs and initiatives designed to advance company strategic priorities Advise and assist the Product Support Manager and his staff in developing and managing effective and affordable product support solutions across the weapon system's lifecycle to achieve outcomes that meet warfighters' needs by optimizing performance and minimizing total ownership costs Collaborate across various disciplines to ensure the operational readiness and cybersecurity of IT systems, in alignment with the overall product support strategy Travel in support of mission-critical tasks occasionally Duties: Advise and assist Product Support Manager and his staff in: Developing and implementing a comprehensive Product Support Strategy (PSS) within the Life Cycle Sustainment Plan (LCSP) Ensuring the LCSP is informed by appropriate Product Support analysis planning including predictive analysis and modeling tools to improve material availability and reliability, and reduce operational and sustainment costs Conducting Business Case Analysis (BCA) to validate the PSS and LCSP Developing and implementing Product Support arrangements (PSAs) ensuring they are designed to achieve desired performance outcomes Adjusting performance requirements and resource allocations across Product Support Integrators (PSI) and Product Support Providers (PSP) as necessary to optimize implementation of the PSS Reviewing Product Support arrangements to ensure consistency with the overall PSS Providing weapon system Product Support Subject Matter Expertise (SME) to the PSM Coordinating with the Lead System Engineer and other stakeholders to leverage enterprise opportunities, predict performance outcomes, and manage risks effectively Ensuring all sustainment requirements are included in Performance Work Statements (PWS) and Quality Assurance Surveillance Plans (QASP) Additional duties as assigned Qualifications Required Education, Experience, & Skills: Bachelor's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field Minimum of 20 years of experience in Product Support management, logistics, or related fields within the Department of Defense (DoD) Strong knowledge of DoD acquisition processes, including DoDD 5000.01, DoDI 5000.02, and DoDI 5000.91 Proven experience conducting market research, performing risk assessments, and developing/implementing comprehensive Product Support strategies Extensive experience in planning and/or implementing the 12 Integrated Product Support elements Strong leadership, analytical, organizational, and problem-solving skills Demonstrated ability to use MS Office Suite to include Word, PowerPoint, and Excel Superior communication skills, both oral and written High energy, enthusiasm, tact, and ability to effectively interact with senior Military, government and industry executives Ability to create and foster a cooperative work environment Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities Must be available for occasional travel Applicants must hold a current U.S. Government Top Secret clearance at minimum Preferred Education, Experience, & Skills: Master's degree in Business Administration, Engineering, Logistics, Supply Chain Management, or related field 25+ years of experience in Product Support management, logistics, or related fields within the USAF Certification in Acquisition Logistics or related professional certifications Extensive experience working with PSMs, PSIs, and PSPs in the USAF environment Familiarity with Supply Chain Risk Management (SCRM) and Product Support life cycle management tools Experience in developing and executing strategies to maximize competition and small business participation within Product Support arrangements. Strong leadership skills with a proven ability to influence and work collaboratively with senior stakeholders and drive organizational change. Targeted Salary Range: $130,000 - $160,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1
$48k-79k yearly est. Auto-Apply 33d ago
Aftermarket Support Representative - Parts
Crown Equipment Corporation 4.8
New Bremen, OH
: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. **Aftermarket Support Representative - Parts** **Responsibilities** + Provide solutions via phone and e-mail to inquiries regarding parts and distribution to Company Dealer Network. + Utilize multiple software programs to resolve inquires. + Work on special field/market research projects, ncluding Aftermarket Business Development. + Train and educate branches in software use as well as general education of the parts ordering and distribution process. + Assist in maintaining the non-oem truck resource of parts and service manuals. + Support the development of a comprehensive knowledge base covering parts and technical documentation. **Qualifications** + High School graduate or equivalent + 2-4 years related experience + Must have valid driving privileges **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
$32k-36k yearly est. 8d ago
Centralized Scheduling Representative
University Otolaryngologists
Columbus, OH
Full-time Description We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients. Essential Functions: Professionally greet all patients. Register all new patients. Update all established patient demographics. Accurately enter all insurance information Schedule patient appointments for consultations, medical procedures, and follow-up visits. Process all incoming consultation requests-1st and 2nd calls to patients and return paperwork to the requesting physician office. Indexing of consultation requests and external office records. Professionally handle patient complaints. Follow all policies and protocols of the Central Scheduling Manager, Clinical Manager, and Billing Director. If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life PM20 Requirements Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable. Excellent oral and written communication skills required. Knowledge of GE-athena Practice management software beneficial but not required. Knowledge of Microsoft Office software beneficial but not required. Ability to operate a computer and basic office equipment required. Ability to operate a multi-line telephone system. Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers. Must be well organized and detail oriented. Work hours: Full Time | Monday-Friday |7:30am-4:30pm with occasional overtime
$29k-49k yearly est. 60d+ ago
FHA Mortgage Origination Representative
Contact Government Services, LLC
Columbus, OH
FHA Mortgage Origination RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client's requests.- Follow standard operating procedures for various topics, systems, and contact channels.- Document all of your contacts in a database- Keep up to date on FHA mortgage processes and procedures Qualifications:- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.- Excellent time management skills and dependability.- Strong verbal and written communication skills.- High School diploma or GED.- At least two years working with FHA loans ( e.g. loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans ( e.g. FHA, USDA, VA)- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation. Ideally, you will also have:- Contact Center experience (omnichannel).- Bilingual (Spanish/English), verbal and written.- FHA knowledge/experience Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: *******************
$29k-49k yearly est. Auto-Apply 16d ago
Technical Support Representatives
Opportunities To
Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We are currently seeking energetic TECHNICAL SUPPORT REPRESENTATIVES who are passionate about customer service and skilled in turning technical expertise into sales opportunities. We offer both full-time and part-time availability between the hours of 9 AM and midnight Monday-Saturday and 11 AM to 9 PM Sundays at our Corporate Office Contact Center, with openings for bilingual Spanish-speaking representatives as well. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. Join our high-spirited team with contests, parties, and more! Plus, receive top-tier training to enhance your skills and grow your career. Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you! MAJOR RESPONSIBILITIES Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. Maintain a general understanding of current consumer electronic devices and technology. Identify customers' needs, clarify information, qualify issues, and offer solutions. Personalize support to improve customer satisfaction. Accurately document all customer contacts and enter them into the appropriate database. Develop and maintain effective working relationships to ensure teamwork. Meet personal/team goals. Flexibility to work some during the weekends is highly desirable. EDUCATION & EXPERIENCE: High School diploma with one year related experience in a customer service or related role preferred. Skilled at listening and problem-solving. Strong verbal and written communication Bi-lingual Spanish-speaking candidates are encouraged to apply. Proficient typing skills are needed. Able to multitask while setting priorities. Adjust and adapt to unique customer types. Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates Benefit Coverage for Regular Full-Time Associates Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
$30k-40k yearly est. 60d+ ago
Senior Care Support Specialist (LPN)
Steadfast Health
Cleveland, OH
Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care. Recognizing that traditional treatment methods often fall short of reaching patients when they're most in need, Steadfast is relentlessly focused on making low-barrier, high quality care accessible to all. We know that the journey to recovery is unique for every individual, and our patient-centered approach ensures we meet patients where they are, providing evidence-based therapies with unwavering support in a compassionate environment that fosters healing and growth. We are growing rapidly and building a dedicated team of professionals who are committed to fulfilling our mission - join us! About the role At Steadfast Health, our Care Support Specialists are essential members of the care team, where your voice matters and your work makes a difference every day. We offer a predictable weekday schedule, no weekends or late nights, and an inclusive, supportive workplace where respect is the standard. You'll join team huddles, contribute to patient care planning, and receive paid training in trauma-informed care. With opportunities to cross-train and grow into leadership or other clinical roles, you can build a career here, not just a job. And because we value our frontline teams, we celebrate your contributions through ongoing recognition programs. As a Senior CSS you will not only provide critical support in ensuring the smooth operation of our clinical services but will also take on additional responsibilities related to mentoring and training junior team members. The Senior CSS will play a leadership role in maintaining the highest standards of patient care, workflow efficiency, and team development. While core duties include patient intake, scheduling, data entry, and supporting daily clinical operations, this position also requires the ability to train and mentor Care Support Specialists (CSSs) in best practices, system usage, and patient interaction techniques. As a senior team member, you will help cultivate a culture of continuous learning and compassionate care within the CSS team. Some of the Benefits: Comprehensive medical, dental, and vision insurance for you and your family. 401(k) match up to 5% to help you invest in your future. 100% employer-paid short-term and long-term disability insurance, plus employer-sponsored life insurance for added peace of mind. Generous PTO, floating paid holidays, and paid volunteer days Access to Earned Wages: Access up to 50% of your earned wages before payday, giving you flexibility and financial peace of mind. Re-Fuel Days: Take four paid days each year to recharge - for mental health, rest, or continuing education. Employee Assistance Program (EAP): Free, confidential access to therapy sessions, legal guidance, financial resources, and health coaching. Stable, Balanced Schedule: Full-time weekday hours - no late nights, weekends, or unpredictable shifts - so you can focus on your patients and your life outside of work. Team Connection: Inclusion in daily huddles, care coordination, and a supportive interdisciplinary team that values your clinical voice and perspective. Growth Opportunities: Cross-training and advancement pathways to Senior CSS and other clinical roles, with an annual CEU stipend, and training in trauma-informed and addiction-focused care. Supportive Culture: A collaborative team that listens to and uplifts frontline voices, fostering belonging and trust in every interaction. Responsibilities Serve as the first point of contact for patients, offering professional, empathetic communication that fosters trust and comfort. Provide administrative support to ensure the smooth operation of clinical services, including managing patient intake, scheduling, and data entry. Train and mentor junior CSS team members, providing guidance on administrative workflows, patient engagement, and operational efficiency. Address patient concerns and challenges with understanding and unconditional positive regard, supporting and empowering patients throughout their treatment journey. Collect and accurately document patient details, medical history, and consent forms, ensuring accurate data entry into the Electronic Health Record (EHR) system. Verify patient insurance coverage, assist with pre-authorizations, and ensure proper documentation for billing. Ensure all patient records are complete, accurate, and up-to-date in the EHR system, including treatment plans and test results, while maintaining confidentiality. Collaborate with clinical and administrative staff to ensure timely and efficient patient care, addressing needs and concerns as they arise. Adhere strictly to HIPAA regulations, maintaining the confidentiality of all patient-related information. Assist in onboarding and training new CSS hires, fostering an environment of knowledge-sharing and professional growth. Identify and recommend process improvements to enhance patient care and administrative efficiency. Background Active LPN License Minimum of 2 years of administrative experience in a healthcare setting, ideally in behavioral health or SUD care. Strong organizational skills and attention to detail, with experience in managing scheduling, data entry, and patient records. Exceptional interpersonal and communication skills, with the ability to interact with patients in a compassionate, non-judgmental, and patient-centered manner. Demonstrated ability to mentor and train colleagues, with a commitment to professional development. Ability to manage sensitive or challenging situations with professionalism, patience, and empathy, ensuring all patients feel supported and valued. Comfort with digital tools and systems, including medical office software and EHR platforms (e.g., Athenahealth), with the ability to quickly learn new technologies. Experience with insurance verification and billing practices. Passionate about Steadfast Health's mission to provide low-barrier, non-punitive, harm-reductionist SUD care. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer, including frequent data entry into the Electronic Health Record (EHR) system. Must be able to lift up to 20 pounds occasionally (e.g., moving files, office supplies, or small medical equipment). Manual dexterity and hand-eye coordination required for handling paperwork, operating office equipment, and performing basic medical assistant tasks. Ability to hear and communicate clearly with patients and staff in a busy clinical environment, both in person and by phone. Visual acuity required for reading medical records, completing data entry, and verifying patient information. Ability to navigate and move within clinic spaces, including exam rooms, offices, and common areas. Ability to respond promptly to emergency situations, which may require rapid mobility and physical intervention in support of patient safety. This is a full-time, W2 position offering an hourly rate of $23-$28, commensurate with experience. Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. CST, with one hour of breaks each day. Investors & Partners Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.
$23-28 hourly Auto-Apply 33d ago
Product Support Sales Representative | Toledo, OH
Miami Industrial Trucks 3.9
Holland, OH
Job Title: Product Support Sales Representative Department: Sales / Aftermarket Support Reports To: Sales Manager Employment Type: Full-Time As a Product Support Sales Representative (PSSR), you will be responsible for driving aftermarket sales and providing exceptional support to customers who operate material handling equipment, primarily forklifts. Your role is critical in maintaining customer satisfaction, promoting parts and service solutions, and ensuring the longevity and performance of customer fleets. Key Responsibilities: Develop and maintain strong relationships with existing and prospective customers. Promote and sell parts, service contracts, maintenance programs, and other aftermarket solutions. Conduct regular customer visits to assess equipment condition and identify support opportunities. Collaborate with service technicians and internal teams to ensure timely and effective service delivery. Prepare quotes, follow up on proposals, and close sales to meet or exceed targets. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM tools. Stay informed about product updates, industry trends, and competitor offerings. Support warranty claims and coordinate with service departments for resolution. Educate customers on proper equipment care, safety practices, and available support programs. Qualifications: Proven experience in sales, preferably in industrial equipment, automotive, or material handling sectors. Strong understanding of mechanical systems and forklift operations is a plus. Excellent communication, negotiation, and customer service skills. Self-motivated with the ability to work independently and manage a territory. Proficiency in Microsoft Office and CRM software. Valid driver's license and willingness to travel locally. Benefits: Competitive base salary plus commission Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Ongoing training and professional development Required Qualifications: High school diploma or GED required; Associate's or Bachelor's degree in Business, Industrial Technology, or related field preferred. Minimum 2 years of experience in sales, customer service, or technical support-preferably in material handling, industrial equipment, or automotive sectors. Strong communication and interpersonal skills with a customer-first mindset. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM platforms (e.g., Salesforce). Valid driver's license and clean driving record; ability to travel locally within assigned territory. Strong organizational and time management skills with the ability to work independently.
$32k-51k yearly est. 60d+ ago
Patient Payment Support Representative
Medical Service Company 4.2
Bedford, OH
At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays This is a Hybrid role with Tuesday, Wednesday and Thursday's in office. Reports To: Billing Manager Responsibilities and Duties: Responds to patient phone calls, walk in patients at the branch, and/or interdepartmental inquiries regarding insurance and/or private pay billing. Verifies pertinent billing information with patients relating to physical/email address, phone number, emergency contact information, primary care physician, and insurance information. Manages patient billing inquires received from the Patient Hub. Addresses billing service issues as identified through patient satisfaction surveys. Reviews declined credit/debit card transactions, ACH returns, expired credit/debit cards, and payment plan exceptions. Places delinquent accounts on financial holds and review requests for removal of holds. Follows up on patient invoices undeliverable due to invalid physical or email address. Replies to patient information requests from our contracted collection agency. Communicates problems and concerns to the Billing Manager that may lead to inaccurate or untimely completion of reimbursement. All other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalence. Experience/Knowledge/Skills/Physical Requirements: • Minimum of one year of billing experience in healthcare, preferably in DME. • Ability to interpret explanation of benefits and understand healthcare reimbursement terminology. • Excellent communication and customer relation skills. • Excellent interpersonal and organizational skills (a team player). • Experience with Brightree billing system a plus. • Normal office/clerical motor skills in addition to extensive computer and telephone experience. ***Starting no less than $15.00/hr
$15 hourly 60d+ ago
Peer Recovery Supporter
Family Life Counseling 3.4
Norwalk, OH
The Peer Recovery Supporter's role is to support others in recovery from a substance use disorder. They will serve as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Peer Recovery Supporter must demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships. Detailed job duties include: Identifying and creating goals and developing recovery plans with the skills, strengths, supports and resources to aid them in achieving their goals Using ongoing individual and group support information to learn how to identify and calm negative self-talk and fear based thinking Supporting individuals in their vocational choices Obtaining and maintaining safe and affordable housing of their choosing Obtaining services that suit that individual's recovery needs by providing names of staff, community resources and groups that may be useful. Helping to identify and connect with natural supports Developing empowerment skills and combating stigma through self-advocacy Family friendly, flexible hours. Clinician is able to designate their own schedule. Hours of office operation are: 9am-7pm Monday through Thursday 9am-5pm on Fridays. Closed Saturday and Sunday Full or part time hours available.
$32k-41k yearly est. Auto-Apply 60d+ ago
Transmission Construction Representative-Transmission Line & Substation
Think Power Solutions
Athens, OH
Transmission Construction Representative - $5K Sign-On Bonus - Electric Utilities - Transmission Line & Substation We are looking for a highly skilled and knowledgeable Transmission Construction Representative to oversee contractor performance and ensure compliance with contract terms for construction projects related to the owner's electric transmission system. This role will involve ensuring work is completed safely, on schedule, and design specifications, across a range of projects, from simple upgrades to the construction of new substations. Ensure contractors adhere to all contract requirements while performing construction on the electric transmission system. Monitor the safe completion of work, ensuring alignment with design specifications and safety standards. Manage a wide scope of projects, including substation upgrades and the construction of new substations. Proactively identify potential issues that could impact project success, such as design flaws, material shortages, contractor performance, access challenges, and customer concerns. Assist in resolving issues to maintain project timelines, quality, and safety standards. Apply expert knowledge of line, substation, and civil construction requirements, with a broad understanding of other transmission and distribution areas. Interpret engineering drawings and provide guidance for their application in construction. Ensure compliance with Owner construction standards and safety terms. Perform all duties independently, while demonstrating leadership and a high level of expertise. Mentor and train lower-level Transmission Construction Representatives (TCR), sharing best practices and ensuring the application of correct methods and processes. The successful candidate will demonstrate excellent problem-solving, communication, and leadership skills, making them an invaluable asset to our team and ensuring the smooth, compliant execution of key construction projects. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. · The employee may be required to stand; reach with hands and arms, stoop and kneel · The employee may be subject to rough terrain and inclement weather · The employee may be required to sit or stand for long periods of time · The employee may be required to lift, carry, push, pull or move up to 50 pounds · The employee may be required to travel · The employee is frequently exposed to outside weather conditions including wet and/or humid conditions · This position may require working more than 40 hours per week Requirements Requirements Associate's degree in construction management or engineering is a plus 6+ years of relevant transmission line and substation work experience required Experience working in the utility industry is highly preferred Compliance management experience is a plus Proficient at using a computer, iPad and Microsoft Office products Good communication skills, both verbal and written Must have a valid driver's license Must currently be eligible to work in the United States without sponsorship About Think Power Solutions Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992. Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products. Benefits · 401(k) with 3.5% company match · 100% employer paid employee-only medical plan · 100% company paid basic life insurance · 100% company-paid long-term disability · Optional vision and dental insurance · Optional short-term disability · 6 company-paid holidays · 10 days PTO · 5 days paid family leave · 6-weeks maternity leave paid at 100% · 1-week paternity leave paid at 100% · Infertility benefits up to $10,000 · Adoption assistance up to $5,000 Note to Recruiters, Placement Agencies, and Similar Organizations Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly. EEO Statement Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.
$29k-50k yearly est. 42d ago
Peer Supporter
Choices Careers 3.7
Dayton, OH
The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses (8 a.m. to 8 p.m. face to face, 8 p.m. to 8 a.m. telephonic) for individuals experiencing an emotional, behavioral, and/or mental health crisis in Preble and Montgomery Ohio Counties. The peer supporter is a full-time position (40 hours/week) operating during scheduled shifts. The peer supporter functions as a role model who may be certified in one of three different categories including a peer recovery supporter, a youth peer supporter, or a family peer supporter. The peer recovery supporter is an individual with direct lived experience who has self-identified as being in recovery from a mental health or substance use disorder. The youth peer supporter is an individual who self-identifies as having lived experience with the behavioral health care system and other child or youth serving systems. The family youth supporter is an individual who has self-identified as the caregiver of a person with behavioral health challenges who has successfully navigated service systems for at least one year on behalf of the person. The peer supporter exhibits competency in navigating systems as well as use of coping skills; serves as a consumer advocate, provides consumer information and peer support for consumers in outpatient and inpatient settings. The peer supporter operates from a strengths-based perspective, collaborating with Choices' Crisis Team, clinical leadership, and fellow responders. The peer supporter performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process. Essential Duties and Responsibilities Can articulate the mission, vision and services provided by Choices and the Mobile Response Team and partners. Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders. Can participate in shifts based on a fire house model. Responds to crisis referrals in person within 60 minutes. Work with individuals for 42 days post crisis to provide stabilizing connections to the community and peer support. Adheres to the policies and protocols established by Choices for the Mobile Response Program. Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners. Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns. Participates in at least one hour of supervision weekly with direct supervisor. Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals. Ensures collection of all necessary service data. Completes required documentation on a timely basis. Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service. Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team. Qualifications High School Diploma or GED. Some college preferred If peer recovery supporter, 2 years participation in recovery and abstinence from drugs or alcohol. Also must be at least 18 years of age. If youth peer supporter, must be at least 18 but less than 30 years of age. If family peer supporter, must be at least 21 years of age. Must be willing/able to become certified with the Ohio Department of Mental Health and Addiction Services within 30 days of employment. Geographically located to assure a 60-minute response to an immediate need. Prior experience with mental health crisis response preferred. Strong communication and writing skills. Bi-lingual skills (Spanish) a plus. Familiarity with Systems of Care values and principles. Highly organized, and effectively manages multiple priorities simultaneously. Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes. Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media. Enthusiastic about advancing system change within the community. Valid driver's license. Operational smart phone. Ability to work shifts that include evenings, holidays, and weekends. Attests to having read and understood the code of ethics at initial certification and every certification renewal thereafter. Hourly rate: $19.23/hour ($40,000 annually) Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program
$40k yearly 60d+ ago
Office Support Representative - Full Time
National Interstate Corporation 4.4
Richfield, OH
National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (****************** National Interstate is looking for a Administrative Operations Representative to join their team. This individual will work out of the Richfield, Ohio office. Essential Job Functions and Responsibilities Performs a variety of routine administrative operational tasks including one or more of the following: Participates in scanning documents and fulfilling print orders and document assembly requests. Prepares and distributes incoming mail and processes outgoing mail. Coordinates the procurement and organization of supplies. Assists with scheduling and coordinating meetings and events. May coordinate with catering services and set up and disassemble food service stations. Welcomes and directs visitors to the office building. Answers, routes, and screens incoming calls. Inputs or loads data into a system. Learns to audit records for quality, accuracy and maintainability. May assist with or coordinate special projects, assisting with the planning and execution. May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests. Performs other duties as assigned. Job Requirements Education: High School Diploma or equivalent.Scope of Job/Qualifications: Possesses organizational abilities to manage multiple tasks efficiently. High attention to detail related to communications, scheduling, and recordkeeping. Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively. Develops working knowledge of department operations, policies, and procedures. Excellent interpersonal and communication skills. Demonstrates interpersonal and communication skills. Proven ability to handle confidential information with discretion. Company: NIIC National Interstate Insurance Company Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
$32k-37k yearly est. Auto-Apply 32d ago
Full Time Evening - Support
Marks Cleaning Service
Medina, OH
Job Skills / Requirements About Mark's Cleaning We are seeking reliable, hardworking people to join our growing team. We provide supplies, excellent training, and growth opportunities. Apply today! Full Time Cleaner Job Details Location: Medina Monday - Friday 4:30pm to 1:00am (finish time may vary) Salary: $16/hour Job Type: Full Time Number of hires: 1 (Hiring Immediately) Job Description As a Full Time Cleaner, you'll be doing a number of duties to assure we're living out our mission. You'll be responsible for cleaning, training and overseeing the service at our various customers' buildings. This is a great opportunity to utilize your experience in the commercial cleaning industry. Work Schedule Monday thru Friday Weekends as needed Must come to home office daily Custodial Cleaning duties include (but are not limited to): Training Employees Sweeping / Mopping Dusting Vacuuming Emptying Trash General Cleaning Stocking Supplies Disinfecting Occasionally inspecting buildings Occasionally delivering supplies Benefits Competitive pay Paid Time Off Medical / Dental Insurance Great Company Culture and Work Environment Opportunity to Work Independently or in a Team Company Discount Program Room for growth within the company Qualifications: Valid drivers license and clean driving record reliable transportation attention to detail able to work weekends Good time management skills Work Location: Varied locations Work Remotely: No Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days This is a Full-Time position 1st Shift, 2nd Shift. Number of Openings for this position: 1
$16 hourly 13d ago

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