Software support representative full time jobs - 57 jobs
Software Support Specialist
Reynolds and Reynolds Company 4.3
Dayton, OH
":"Our SoftwareSupport Specialists interact with both internal and external customers to deliver a high level of technical support. In this role, you will serve as the single point of ownership for computer software issues and are responsible for assuring customer satisfaction.
You will also have the opportunity to increase your knowledge through various certifications.
We have several entry-level positions for those who enjoy helping others and are passionate about technology!","job_category":"Entry Level","job_state":"OH","job_title":"SoftwareSupport Specialist","date":"2026-01-05","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Bachelor's degree or equivalent technical experience preferred~^~Ability to think critically, analytically, and problem solve~^~Excellent customer service skills~^~Exceptional written and verbal communication skills~^~Ability to work in a team environment","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$69k-87k yearly est. 35d ago
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Field Technical Support Representative for Page Wide Press
HP 4.9
Ohio
Description -
Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry.
Job Summary
This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision.
Responsibilities
Responsible for maintaining and servicing HP Commercial Web Printing Press.
Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met.
Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures.
Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems.
Provide direct post-sales systems technical support to end users and HP Authorized Service Providers.
Solve technical problems on assigned hardware and software platforms.
Use proactive monitoring procedures/tools to identify problem-prevention opportunities.
Must be able to travel at least 50% of the time
Must have experience with Hardware Support of Printers, preferably commercial printers.
Education & Experience Recommended
• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field.
Knowledge & Skills
Knowledge of corporate organization, job, and policies.
Advanced knowledge of operating systems and software.
Experience with printer hardware support
Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills.
Ability to develop Customer relationships.
Ability to perform while under high-pressure situations.
Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge.
Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work.
Must have mechanical, and electrical experience and skillset
Commercial digital printing experience is preferred
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
15 days paid time off (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Services
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
50%
Relocation -
No
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
$45.8k-65.5k yearly Auto-Apply 60d+ ago
Site Support Analyst
General Motors 4.6
Toledo, OH
The Role General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world. The organization plays a crucial role in GM's overall vision of Zero Crashes, Zero Emissions, and Zero Congestion.
In your role as a manufacturing Site Support Analyst, you will help our manufacturing partners meet daily production targets. In addition, you will ensure that safety and quality standards are met. While working in an action-oriented environment, you will gain a variety of experiences every day. Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas.
What You'll Do
* Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents.
* Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets).
* The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary.
* Position requires working at heights, elevated platforms, and climbing ladders.
* Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions
* Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems.
* Support the incident management process to coordinate issue resolution
* Support the label printing process at locations where IT has responsibility.
* Complete assigned IT project tasks (Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution).
* Work with our Business Partners to ensure their IT needs are met.
* Interact with all levels of the workforce from hourly union production workers up to plant executive leadership.
Your Skills & Abilities (Required Qualifications)
* 3+ years of experience supporting end-user devices/networks in Information Technology.
* Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.
* Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar).
* Ability to support Windows PCs and peripherals.
* Knowledge of client hardware use, repair, and replacement.
* Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills.
* Demonstrate initiative beyond the assigned work to improve output and/or assist others.
What Will Give You A Competitive Edge (Preferred Qualifications)
* Knowledge of Client Operating Systems (Windows 10, Windows 11).
* A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint).
* Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals.
* Basic understanding of Active Directory management.
* Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$103k-132k yearly est. Auto-Apply 8d ago
Site Support Analyst
GM 2.9
Toledo, OH
The Role General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world. The organization plays a crucial role in GM's overall vision of Zero Crashes, Zero Emissions, and Zero Congestion.
In your role as a manufacturing Site Support Analyst, you will help our manufacturing partners meet daily production targets. In addition, you will ensure that safety and quality standards are met. While working in an action-oriented environment, you will gain a variety of experiences every day. Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas.
What You'll Do
Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents.
Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets).
The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary.
Position requires working at heights, elevated platforms, and climbing ladders.
Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions
Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems.
Support the incident management process to coordinate issue resolution
Support the label printing process at locations where IT has responsibility.
Complete assigned IT project tasks
(Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution
).
Work with our Business Partners to ensure their IT needs are met.
Interact with all levels of the workforce from hourly union production workers up to plant executive leadership.
Your Skills & Abilities (Required Qualifications)
3-7 years of experience supporting end-user devices/networks in Information Technology.
Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.
Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar).
Ability to support Windows PCs and peripherals.
Knowledge of client hardware use, repair, and replacement.
Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills.
Demonstrate initiative beyond the assigned work to improve output and/or assist others.
What Will Give You A Competitive Edge (Preferred Qualifications)
Knowledge of Client Operating Systems (Windows 10, Windows 11).
A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint).
Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals.
Basic understanding of Active Directory management.
Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$71k-120k yearly est. Auto-Apply 9d ago
Mine Support
Cargill 4.7
Cleveland, OH
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Type: Full time
Shift: 3rd shift
Compensation: $32.70/ hr
Benefits Information:
Medical, Dental, Vision, and Prescription
Drug Insurance
Health and Wellness Incentives
Paid Vacation and Holidays
401(k) with Cargill matching contributions
Flexible Spending Accounts (FSAs)
Short-Term Disability and Life Insurance
Employee Assistance Program (EAP)
Tuition Reimbursement
Employee Discounts
Principal Accountabilities:
Provide Operation support in and around the shaft elevator, feeders, conveyors, shaft walkways, openings and screens to ensure the buildup and overflow of salt product is continually removed and the area kept clean of buildup and remains operations
Servicing, inspecting and operating various mobile support equipment including various forklifts, trucks, tractors, and bobcats as well as support the production panels in any way needed
Performing routine tasks to ensure functional operation and reliability of assets
Understanding and adhering to all safety policies and procedures
Maintaining a safe and clean work environment
Other duties as assigned
Required Qualifications:
Must be eligible to work in the United States without visa sponsorship
Must be 18 years or older
Ability to understand and communicate in English (verbal/written)
Ability to perform physical job duties which may include bending, lifting up to 50lbs., kneeling, climbing, crawling, and twisting, with or without reasonable accommodation
Ability to work in varied indoor and outdoor conditions which may include heat, cold, dust, loud noise, etc., with the use of Personal Protective Equipment (PPE)
Ability to work in elevated areas (4 feet and above)
Ability to work overtime including weekends, holidays, or different shifts with advance notice
High school diploma/GED or a minimum of two years equivalent work experience
Ability to work underground in a mining environment
Ability to get a routine background check and Alcohol Tobacco and Firearm (ATF) "Explosives Possessor" background check: To ensure a safe working environment for all employees, we will conduct a criminal background check.
Ability to complete annual physical and D/A test
Ability to work under oxygen for up to 30 minutes and meet fit test requirements
Preferred Qualifications:
Basic computers skills
Prior experience in production related work\
Heavy construction experience and/ or commercial construction experience
Previous mining experience
Considered candidates will receive a phone call from a (952) area code. Please note that this position does not include relocation reimbursement.
Equal Opportunity Employer, including Disability/Vet.
Cargill highly encourages vaccinations but does not mandate at this time. Upon hire, you will be asked to provide your vaccination status, and if unvaccinated or if you choose not to disclose, you would be expected to follow Cargill's safety protocols for unvaccinated employees (i.e., mask mandates, and social distancing)
Equal Opportunity Employer, including Disability/Vet
$32.7 hourly 51d ago
Technical consultant to support Manufacturing
Motocol
Cincinnati, OH
We are searching for a candidate with solid .Net exp, Need exp on Proficy, Proficy is Tool of GE, so candidate must have previously worked directly or indirectly with GE. Qualifications Must Have:- Work flow, PFMD, .Net, C#, SQL Server. Hands on knowledge in P
roficy
application along with set up and deployment
· Minimum 6 plus years of programing / coding experience in VB.Net , SQL Server, SQL Server T-SQL, Microsoft .NET Framework, any ETL technologies like Web Methods
· Experience in supporting any manufacturing application, Technical understanding of the ISA-S95 standard will be a huge plus.
· Responsible for production support and executing small development requirements.
· Very good understanding of implementation life cycle and must have worked as a lead consultants for the modules listed.
· Good functional experience who can understand the business requirements and solution them.
· Should be able to contribute to business discussions to analyze the requirements and brainstorm the solutions.
· Must have experience in creating all the technical project deliverables.
· Must have very good oral and written communication skills
You must be able to positively answer these questions:
Have you worked on R12 end to end implementation project before (2-3 projects)? At least 1 end to end implementation experience is required.
Have you worked on modules listed in the job description (above) ?
Have you worked on the deliverables for the implementation project from the previous projects?
Additional Information
All your information will be kept confidential according to EEO guidelines.
Full Time Position
Salary:- 110 K + Benefits
Visa status- GC/Citizen/EAD
Location: Cincinnati OH NO remote work
$49k-74k yearly est. 1d ago
Technology Support Lead - Mainframe
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210697520 JobSchedule: Full time JobShift: Variable : Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally.
Job responsibilities
* Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
* Execute policies and procedures that ensure operational stability and availability
* Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
* Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
* Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
* Host and participate in bridge calls and communicate effectively to large group of individuals at all levels.
* Administer, troubleshooting Mainframe related components.
* Work in large, collaborative teams to achieve organizational goals.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* 10+ experience in operating and managing the operations of IBM z-Series environments
* Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management
* Understanding of infrastructure architecture including servers, storage, network, database, and application components.
* Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS
* Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades.
* Demonstrated understanding of security standards including a working knowledge of SSH protocol.
* Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere
* Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues.
* Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7.
* Demonstrated expertise in Incident/Problem/Change management process and procedures.
* Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents.
Preferred qualifications, capabilities, and skills
* Working knowledge in one or more general purpose programming languages and/or automation scripting
* Practical experience with python development
* Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work.
* Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language)
* Conversant with Netcool support in a large-scale environment.
* Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.
$74k-90k yearly est. Auto-Apply 14d ago
Analyst, EHR Support
Signature Health 4.5
Kirtland, OH
Full-time Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support
SCOPE OF ROLE
Reporting to the Senior Manager, EHR Operations and Clinical Informatics, the Analyst, EHR Support will be a key participant in the support and maintenance of Signature Health's EHR system, Epic. The Analyst, EHR Support will support end users through helpdesk calls and tickets, communicate and test upgrades, implementations, initiatives, and changes, and train staff and patients on Epic and MyChart workflows. The Analyst, EHR Support will understand the complexities of Epic and EHR systems, provide quality customer service to end users and patients, learn and teach Signature Health workflows, and complete upgrade and maintenance tasks. The Analyst, EHR Support will contribute to a positive learning environment that encourages employee and end user engagement.
HOW YOU'LL SUCCEED
Create EHR training materials and plans for new process and functionalities and update and maintain accuracy of EHR training materials as clinical processes and system features change.
Test and communicate EHR updates and enhancements, develop and document new workflows, prepare training materials, and work on projects as request by the EHR leadership team.
Respond to helpdesk calls and tickets in a timely manner while providing great customer service and following through to ensure an adequate resolution to the problem or request.
Provide formal and informal implementation guidance, project management support, integration, and change management support tasks in a dynamic and interpersonal setting.
Complete system maintenance, build, and access tasks as needed.
Communicate EHR system changes and outages when appropriate to Signature Health staff.
Provide formal and informal EHR training to new and established staff members.
Provide formal and informal MyChart patient portal training to patients.
Partner with other departments and vendors as needed to troubleshoot technical issues that arise or to collaborate on projects.
Support third party applications that are ancillary to the EHR and the delivery of services like patient messaging, telehealth, e-prescribing, inventory management, etc.
Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
High School Diploma or equivalent required. Bachelor's degree preferred.
1-3+ years' experience working with an EHR system required; EPIC experience preferred.
Demonstrated experience working with employees hands-on, coaching, and training.
Strong presentation skills, including the ability to structure and present technical information in a logical sequence using clear, understandable terminology and examples.
Demonstrated ability to collaborate with all functional business groups.
WORKING CONDITIONS
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
$42k-52k yearly est. 8d ago
FHA Mortgage Origination Representative
Contact Government Services, LLC
Columbus, OH
FHA Mortgage Origination RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client's requests.- Follow standard operating procedures for various topics, systems, and contact channels.- Document all of your contacts in a database- Keep up to date on FHA mortgage processes and procedures
Qualifications:- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.- Excellent time management skills and dependability.- Strong verbal and written communication skills.- High School diploma or GED.- At least two years working with FHA loans (
e.g.
loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans (
e.g.
FHA, USDA, VA)- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation.
Ideally, you will also have:- Contact Center experience (omnichannel).- Bilingual (Spanish/English), verbal and written.- FHA knowledge/experience Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Phone: *****************Email: *******************
$29k-49k yearly est. Auto-Apply 30d ago
Waste Water Application Specialist
Tidal Vision
Avon Lake, OH
JOB TITLE: Waste Water Application Specialist
REPORTS TO: Director of Tidal Clear™
STATUS: Full time, exempt
SALARY RANGE: $125,000-$140,000/year based on interview outcome and qualifications
BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays
About Tidal Vision:
We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.
About Tidal Vision's Unique Work Culture:
Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization.
Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.
JOB SUMMARY:
The Waste Water Application Specialist will provide routine to complex field support for our water treatment solutions at customer sites and remotely. This position will be responsible for understanding customers' needs, determining the proper solution, and delivering configured products and systems that meet the customer's needs. The technical application specialist will have extensive conversations with end users and suppliers, to determine what success looks like for them and ultimately what value we can add for them. This role will work very closely with R&D/product development departments. This role will also be responsible for educating our sales team, our customers and other application specialists about the gained knowledge.
Essential Job Functions:
Determine customer's needs and priorities (carbon footprint, dosing, product price, transport cost, sludge use/disposal...) and show the value our products can bring to them and/or their customers.
Travel to customer sites to provide product testing/troubleshooting and training on how to use our products effectively.
Respond to on-demand technical services.
Work closely with sales and R&D to provide insight into and training on applications/dosage rates and new service opportunities.
Act as an internal escalation point for advanced customer related issues, for wastewater.
Primary resource for product and application questions received by Customer Service.
Produce case studies for internal and external use (white papers) based on the results of your own work and your collaboration with sales and the R&D department.
Support the divisional sales team in responses to customer's requests and developing project solutions.
The technical application specialist will gather data to assist with product development, marketing, and commercial strategy for specific products.
Responsible for learning and understanding all of the products available to our customers to understand technology and benefits to recommend the best product for customer applications.
Responsible for educating our sales team, our customers and other application specialists about our products and how to use them efficiently. Share knowledge and findings with the different teams and maintain high levels of communication and collaboration.
Collaborate with the operations team, plant managers, and all laboratory personnel, as well as business leaders.
Attend conferences and present our products and technology.
Travel 50-60%.
Qualifications:
5 years water treatment experience (industrial process water, Industrial wastewater, municipal potable water, municipal wastewater, surface water) or specialty chemical industry experience.
Working knowledge of equipment and chemistry used in the water treatment.
Highly analytical and able to translate findings from customer interactions into actionable steps to increase business development.
Exceptional interpersonal skills. Able to communicate effectively with all teams in the organization while putting the customer first.
A technical degree is preferred but not required for hiring.
Licensing & Special Requirements:
Driver's license and proof of insurance required by time of hire.
The incumbent is subject to a background check.Travel (50-60% within given territory).
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Most of the work is performed at customer sites. This may include but is not limited to; wastewater treatment plants, processing areas, manufacturing sites, production sites, and more. Incumbent must be able to follow all safety standards at all sites and be able to stand, bend, sit, walk, for long periods of time. When not at customer sites, work can be completed remotely, in an office setting.
Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$125k-140k yearly 60d+ ago
Customs Analyst
Mobis North America 4.2
Toledo, OH
Full-time Description
MOBIS produces and supplies a wide variety of automotive components to customers, including component modules (chassis, cockpit, and front-end module), core system, eco-friendly, and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamps, ICS/electronics, and software development solutions that consider the safety and convenience of our customers as well as the future.
Purpose:
Under general supervision, monitors all customs activity for compliance, accuracy, and cost avoidance to prevent any delays that can affect production, and ensure the overall success of Mobis North America's importation activities.
Essential Duties & Responsibilities:
Monitor and analyze import data daily to ensure accurate valuation, HTS classification, and free trade status for U.S. CBP filings.
Communicate with suppliers, customs brokers, U.S. CBP, and internal teams to gather documentation and ensure timely border clearance.
Prepare and present updates and monthly metrics to management.
Review and process customs broker invoices, CBP duties/fees, and supplier debits.
Manage accounts payable/receivable related to customs activities.
Maintain and improve internal controls and compliance processes.
Generate customs certificates for MOBIS parts as needed.
Collaborate with brokers and consultants to ensure accurate HTS classifications.
Identify duty recovery opportunities under USMCA and other trade agreements.
Participate in customs-related projects (e.g., value reconciliation, export compliance).
Stay updated on legislation affecting import/export activities.
Maintain organized records and documentation.
Review and update work instructions and workflows.
Perform other duties as assigned.
Additional Requirements:
In addition to the responsibilities mentioned above, tasks relating to the following area will be assigned as required.
Be a team player.
Have great attention to detail.
Strong verbal and written communication skills.
Be reliable (with a reliable mode of transportation).
Strong work ethic.
Must have proven multitasking and organizational skills.
Service-oriented mindset.
Good Computer Skills
MS Office
Requirements
Education & Experience:
Bachelor's degree required.
General knowledge of logistics and customs preferred.
Strong interpersonal and communication skills.
Bilingual (English/Spanish or other) preferred.
Willingness to travel to Highland Park, MI as needed.
Preferred Skills:
Experience with SAP and Paylocity.
Background in process improvement.
Advanced Excel skills and experience with large datasets.
Physical Demands:
Prolonged periods of sitting and computer use.
Ability to lift up to 15 lbs.
Must be able to navigate all departments within the facility.
Expected Hours of Work:
A typical work week is 40 hours.
Working hours for employees are typically day starting 8:00 AM to 5:00 PM
Work Environment:
Office work is normally performed in a typical interior work environment, which does not subject the employee to any unpleasant elements.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ADA DISCLAIMER:
Mobis North America is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: MTCA_*************
EEO STATEMENT:
Mobis North America is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Mobis North America will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Mobis North America legal duty to furnish information.
$34k-48k yearly est. 60d+ ago
Network Representative West Park (Cleveland)
Chenmed
Cleveland, OH
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Network Representative is responsible for the establishment of a Coordinated Provider List (CPL) to provide specialty care services to our patients within specific geographic regions. This individual will report to and work with the Network Director to develop the CPL and serve as the local relationship builder with those providers. This individual will use database systems to manage provider data and produce reports and analysis for the Center, Specialty, MED COE and HCT leaders to support improved medical costs and specialty care utilization. This individual will work closely with and consider feedback from those leaders as they develop the local CPLs. The Network Representative will also serve a key educational role for our PCPs. This individual will meet with the PCPs in their geographic regions in groups and also during 1:1 meetings to gain their feedback about the CPL while educating them about these providers while highlighting medical cost opportunities in their panel of patients.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Has direct accountability for total medical cost and quality of care external to ChenMed within the region.
+ Builds, refines, and manages a tiered network of coordinated external specialists and facilities to form a Coordinated Provider List (CPL) for those specialties outside of HCT and Specialty Care. Local relationship builder with all providers and payor partners in the CPL.
+ Identifies areas to improve provider service levels and quality. Leads a quarterly meeting National Specialty Directors and Network Director to review pattern, trends, and opportunities within the CPL.
+ Responsible for meeting with high volume community specialist at least monthly to give them feedback on their referring trends and practice patterns as it relates to part B & D.
+ Attends center meetings such as Transforming Care Meetings for to gain feedback about the CPL and educate PCPs about medical cost opportunities.
+ Meets with individual PCPs regularly (usually monthly or more frequently as needed to support business need) to gain feedback about the CPL and provide targeted education about medical cost opportunities (A/B/D).
+ Collaborates with Center Dyads to analyze, identify opportunities and support improvement initiatives within referrals including workflow, productivity, leakage and consult tracking.
+ Coordinates utilization of CPL with Care Coordinators and Referral Managers: develops plans to reduce referral leakage.
+ Maintains knowledge of medical trends, cost drivers and cost saving opportunities.
+ Support communication and collaboration with health plans at the city/area and regional level.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Advanced-level business acuity
+ Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques, and methods
+ Advanced skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position
+ Ability and willingness to travel locally, regionally and/or nationally up to 80% of the time; flexible to work evening, weekends and/or holidays as needed
+ Team-oriented with the ability to work extremely well with patients, colleagues, physicians, and other personnel in a professional and courteous manner
+ Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
+ Spoken and written fluency in English
+ This job requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ BA/BS degree in Healthcare or related field is required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
+ A minimum of 3-5 years' work experience in Healthcare or related field is required
+ Healthcare experience within the Medicare HMO population is a plus
+ A valid, active driver's license in State of employment is required; position may require travel within the market
+ Prior experience working in a Medicare Managed Care environment preferred
**PAY RANGE:**
$59,251 - $84,643 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
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We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Hybrid
$59.3k-84.6k yearly 7d ago
Senior Care Support Specialist (LPN)
Steadfast Health
Cleveland, OH
Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care. Recognizing that traditional treatment methods often fall short of reaching patients when they're most in need, Steadfast is relentlessly focused on making low-barrier, high quality care accessible to all. We know that the journey to recovery is unique for every individual, and our patient-centered approach ensures we meet patients where they are, providing evidence-based therapies with unwavering support in a compassionate environment that fosters healing and growth. We are growing rapidly and building a dedicated team of professionals who are committed to fulfilling our mission - join us!
About the role
At Steadfast Health, our Care Support Specialists are essential members of the care team, where your voice matters and your work makes a difference every day. We offer a predictable weekday schedule, no weekends or late nights, and an inclusive, supportive workplace where respect is the standard. You'll join team huddles, contribute to patient care planning, and receive paid training in trauma-informed care. With opportunities to cross-train and grow into leadership or other clinical roles, you can build a career here, not just a job. And because we value our frontline teams, we celebrate your contributions through ongoing recognition programs.
As a Senior CSS you will not only provide critical support in ensuring the smooth operation of our clinical services but will also take on additional responsibilities related to mentoring and training junior team members. The Senior CSS will play a leadership role in maintaining the highest standards of patient care, workflow efficiency, and team development.
While core duties include patient intake, scheduling, data entry, and supporting daily clinical operations, this position also requires the ability to train and mentor Care Support Specialists (CSSs) in best practices, system usage, and patient interaction techniques. As a senior team member, you will help cultivate a culture of continuous learning and compassionate care within the CSS team.
Some of the Benefits:
Comprehensive medical, dental, and vision insurance for you and your family.
401(k) match up to 5% to help you invest in your future.
100% employer-paid short-term and long-term disability insurance, plus employer-sponsored life insurance for added peace of mind.
Generous PTO, floating paid holidays, and paid volunteer days
Access to Earned Wages: Access up to 50% of your earned wages before payday, giving you flexibility and financial peace of mind.
Re-Fuel Days: Take four paid days each year to recharge - for mental health, rest, or continuing education.
Employee Assistance Program (EAP): Free, confidential access to therapy sessions, legal guidance, financial resources, and health coaching.
Stable, Balanced Schedule: Full-time weekday hours - no late nights, weekends, or unpredictable shifts - so you can focus on your patients and your life outside of work.
Team Connection: Inclusion in daily huddles, care coordination, and a supportive interdisciplinary team that values your clinical voice and perspective.
Growth Opportunities: Cross-training and advancement pathways to Senior CSS and other clinical roles, with an annual CEU stipend, and training in trauma-informed and addiction-focused care.
Supportive Culture: A collaborative team that listens to and uplifts frontline voices, fostering belonging and trust in every interaction.
Responsibilities
Serve as the first point of contact for patients, offering professional, empathetic communication that fosters trust and comfort.
Provide administrative support to ensure the smooth operation of clinical services, including managing patient intake, scheduling, and data entry.
Train and mentor junior CSS team members, providing guidance on administrative workflows, patient engagement, and operational efficiency.
Address patient concerns and challenges with understanding and unconditional positive regard, supporting and empowering patients throughout their treatment journey.
Collect and accurately document patient details, medical history, and consent forms, ensuring accurate data entry into the Electronic Health Record (EHR) system.
Verify patient insurance coverage, assist with pre-authorizations, and ensure proper documentation for billing.
Ensure all patient records are complete, accurate, and up-to-date in the EHR system, including treatment plans and test results, while maintaining confidentiality.
Collaborate with clinical and administrative staff to ensure timely and efficient patient care, addressing needs and concerns as they arise.
Adhere strictly to HIPAA regulations, maintaining the confidentiality of all patient-related information.
Assist in onboarding and training new CSS hires, fostering an environment of knowledge-sharing and professional growth.
Identify and recommend process improvements to enhance patient care and administrative efficiency.
Background
Active LPN License
Minimum of 2 years of administrative experience in a healthcare setting, ideally in behavioral health or SUD care.
Strong organizational skills and attention to detail, with experience in managing scheduling, data entry, and patient records.
Exceptional interpersonal and communication skills, with the ability to interact with patients in a compassionate, non-judgmental, and patient-centered manner.
Demonstrated ability to mentor and train colleagues, with a commitment to professional development.
Ability to manage sensitive or challenging situations with professionalism, patience, and empathy, ensuring all patients feel supported and valued.
Comfort with digital tools and systems, including medical office software and EHR platforms (e.g., Athenahealth), with the ability to quickly learn new technologies.
Experience with insurance verification and billing practices.
Passionate about Steadfast Health's mission to provide low-barrier, non-punitive, harm-reductionist SUD care.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of sitting at a desk and working on a computer, including frequent data entry into the Electronic Health Record (EHR) system.
Must be able to lift up to 20 pounds occasionally (e.g., moving files, office supplies, or small medical equipment).
Manual dexterity and hand-eye coordination required for handling paperwork, operating office equipment, and performing basic medical assistant tasks.
Ability to hear and communicate clearly with patients and staff in a busy clinical environment, both in person and by phone.
Visual acuity required for reading medical records, completing data entry, and verifying patient information.
Ability to navigate and move within clinic spaces, including exam rooms, offices, and common areas.
Ability to respond promptly to emergency situations, which may require rapid mobility and physical intervention in support of patient safety.
This is a full-time, W2 position offering an hourly rate of $23-$28, commensurate with experience.
Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. EST, with one hour of breaks each day.
Investors & Partners
Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.
$23-28 hourly Auto-Apply 32d ago
Peer Recovery Supporter
New Horizons Mental Health Services 3.8
Lancaster, OH
For over 50 years, New Horizons Mental Health Services, a non-profit behavioral health agency, has worked to improve the health and wellbeing of individuals, families, and the community through our services.
We are currently seeking full-time Peer Recovery Supporters in Lancaster, Ohio.
POSITION DESCRIPTION:
Support Function- Provides on-going engagement and interaction and support to clients, using their own lived experience with substance abuse and/or mental health recovery to assist, engage, and encourage participants with SMD, while working as an equal with the participant to empower and motivate through their own personal recovery.
Encourage hope and optimism and ideas/feedback to facilitate recovery. Support engagement of clients in services by tracking missed appointments, looking up appointments, completing outreach letters, transfer and closing forms, updating demographic and other information.
Direct Peer Support Services- Provide linkage, coordination, monitoring and outreach functions and perform documentation requirements, in the community with clients and over the phone. Serve as role model demonstrating techniques in recovery, including coping skills, problem solving, and decision making.
Additional duties as assigned.
What do we offer you?
A competitive salary, and the opportunity to work with a talented team of mental health professionals. Robust benefits, including:
· No production requirement!
· Medical
· Company paid Dental and Vision Insurance
· Company paid Life Insurance policy
· Over 3 weeks of PTO in first year
· 10 paid holidays, including your birthday
· 5 days of professional leave per year
· 403b Retirement Plan
· Generous Employer Match for Retirement Plan
· Employee Assistance Plan
· CEU/CME Reimbursement
· Eligibility for Federal Student Loan Forgiveness (PSLF)
· Paid Liability Insurance Coverage
Requirements
QUALIFICATIONS:
Ohio Peer Recovery Supporter Certification required. Ohio driver's license, proof of automobile liability insurance (minimum $100,000), at least 21 years of age, and high school degree or equivalent also required. Must exhibit a desire and ability to work with the mental health consumer population. Willingness to disclose own lived experience of recovery. Demonstrates good organizational skills. Exhibits respect, compassion, warmth, caring and friendliness; non-judgmental of varying cultural beliefs, ability to set limits, confront behaviors and redirect.
Salary Description Starting at $17.00
$25k-33k yearly est. 60d+ ago
Peer Recovery Supporter
Family Life Counseling 3.4
Norwalk, OH
The Peer Recovery Supporter's role is to support others in recovery from a substance use disorder. They will serve as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Peer Recovery Supporter must demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships.
Detailed job duties include:
Identifying and creating goals and developing recovery plans with the skills, strengths, supports and resources to aid them in achieving their goals
Using ongoing individual and group support information to learn how to identify and calm negative self-talk and fear based thinking
Supporting individuals in their vocational choices
Obtaining and maintaining safe and affordable housing of their choosing
Obtaining services that suit that individual's recovery needs by providing names of staff, community resources and groups that may be useful.
Helping to identify and connect with natural supports
Developing empowerment skills and combating stigma through self-advocacy
Family friendly, flexible hours. Clinician is able to designate their own schedule.
Hours of office operation are:
9am-7pm Monday through Thursday
9am-5pm on Fridays.
Closed Saturday and Sunday
Full or part time hours available.
$32k-41k yearly est. Auto-Apply 60d+ ago
Peer Recovery Supporter
Greater Cincinnati Behavioral Health Services 3.6
Batavia, OH
GCBHS has an immediate full-time opening for a Peer Recovery Supporter . This position provides engagement, recovery support services, education, resources and guidance to individuals who are currently experiencing issues with addictions and substance use disorder in Batavia, OH .
Join our mission to help individuals with behavioral health disorders live healthy and productive lives.
Why Work at GCBHS?
GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families
Top Workplace every year since 2010
Paid Time Off and Sick Time
Flexible work schedules
Comprehensive health insurance
403(b) Retirement with Match
Position Responsibilities:
Participates in face-to-face outreach efforts to individuals struggling with substance use, including those experiencing homelessness in Clermont County (includes making contact with individuals on the streets, in parks, soup kitchens, shelters, health care facilities etc).
Works closely with community partners to help coordinate services for clients, especially services applicable to individuals experiencing homelessness.
Assesses individuals for substance use disorders and associated basic needs.
Assists clients in accessing community resources i.e.: housing, treatment services, applicable benefits, job placement, etc. as determined by client assessment.
Provides resource, treatment & sober support information to individuals interested in recovery.
Provides recovery education and support to persons with substance use disorder.
In collaboration with community partners, connects and engages with individuals who have had recent contact with the emergency response system related to overdose and substance abuse issues.
Assists with implementation of individual client recovery plans.
Position Requirements:
High school graduate or GED.
Ohio Peer Recovery Supporter Certification required or ability to obtain within 90 days.
Lived experience of substance use disorder and active in maintaining recovery for a minimum of twelve months.
Knowledge of substance use disorder system, mental health system, and healthcare strongly desired. Individual must have demonstrated ability to respectfully motivate other consumers to act on their own behalf and to participate in activities.
Drug test required prior to start.
Position requires regular driving of the employee's personal vehicle. Valid driver's license, vehicle, and insurable driving record required.
We have been named a Top Workplace in Greater Cincinnati and Northern Kentucky for 10 years in a row!Please visit our website ************* to learn more about GCBHS. #LifeChanging
$28k-35k yearly est. Auto-Apply 8d ago
Transmission Construction Representative-Transmission Line & Substation
Think Power Solutions LLC
Athens, OH
Job DescriptionDescription:
Transmission Construction Representative - $5K Sign-On Bonus - Electric Utilities - Transmission Line & Substation
We are looking for a highly skilled and knowledgeable Transmission Construction Representative to oversee contractor performance and ensure compliance with contract terms for construction projects related to the owner's electric transmission system. This role will involve ensuring work is completed safely, on schedule, and design specifications, across a range of projects, from simple upgrades to the construction of new substations.
Ensure contractors adhere to all contract requirements while performing construction on the electric transmission system.
Monitor the safe completion of work, ensuring alignment with design specifications and safety standards.
Manage a wide scope of projects, including substation upgrades and the construction of new substations.
Proactively identify potential issues that could impact project success, such as design flaws, material shortages, contractor performance, access challenges, and customer concerns.
Assist in resolving issues to maintain project timelines, quality, and safety standards.
Apply expert knowledge of line, substation, and civil construction requirements, with a broad understanding of other transmission and distribution areas.
Interpret engineering drawings and provide guidance for their application in construction.
Ensure compliance with Owner construction standards and safety terms.
Perform all duties independently, while demonstrating leadership and a high level of expertise.
Mentor and train lower-level Transmission Construction Representatives (TCR), sharing best practices and ensuring the application of correct methods and processes.
The successful candidate will demonstrate excellent problem-solving, communication, and leadership skills, making them an invaluable asset to our team and ensuring the smooth, compliant execution of key construction projects.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
· The employee may be required to stand; reach with hands and arms, stoop and kneel
· The employee may be subject to rough terrain and inclement weather
· The employee may be required to sit or stand for long periods of time
· The employee may be required to lift, carry, push, pull or move up to 50 pounds
· The employee may be required to travel
· The employee is frequently exposed to outside weather conditions including wet and/or humid conditions
· This position may require working more than 40 hours per week
Requirements:
Requirements
Associate's degree in construction management or engineering is a plus
6+ years of relevant transmission line and substation work experience required
Experience working in the utility industry is highly preferred
Compliance management experience is a plus
Proficient at using a computer, iPad and Microsoft Office products
Good communication skills, both verbal and written
Must have a valid driver's license
Must currently be eligible to work in the United States without sponsorship
About Think Power Solutions
Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992.
Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products.
Benefits
· 401(k) with 3.5% company match
· 100% employer paid employee-only medical plan
· 100% company paid basic life insurance
· 100% company-paid long-term disability
· Optional vision and dental insurance
· Optional short-term disability
· 6 company-paid holidays
· 10 days PTO
· 5 days paid family leave
· 6-weeks maternity leave paid at 100%
· 1-week paternity leave paid at 100%
· Infertility benefits up to $10,000
· Adoption assistance up to $5,000
Note to Recruiters, Placement Agencies, and Similar Organizations
Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly.
EEO Statement
Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.
$29k-50k yearly est. 16d ago
Peer Supporter
Choices Careers 3.7
Dayton, OH
The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses (8 a.m. to 8 p.m. face to face, 8 p.m. to 8 a.m. telephonic) for individuals experiencing an emotional, behavioral, and/or mental health crisis in Preble and Montgomery Ohio Counties. The peer supporter is a full-time position (40 hours/week) operating during scheduled shifts. The peer supporter functions as a role model who may be certified in one of three different categories including a peer recovery supporter, a youth peer supporter, or a family peer supporter. The peer recovery supporter is an individual with direct lived experience who has self-identified as being in recovery from a mental health or substance use disorder. The youth peer supporter is an individual who self-identifies as having lived experience with the behavioral health care system and other child or youth serving systems. The family youth supporter is an individual who has self-identified as the caregiver of a person with behavioral health challenges who has successfully navigated service systems for at least one year on behalf of the person.
The peer supporter exhibits competency in navigating systems as well as use of coping skills; serves as a consumer advocate, provides consumer information and peer support for consumers in outpatient and inpatient settings. The peer supporter operates from a strengths-based perspective, collaborating with Choices' Crisis Team, clinical leadership, and fellow responders. The peer supporter performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process.
Essential Duties and Responsibilities
Can articulate the mission, vision and services provided by Choices and the Mobile Response Team and partners.
Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders.
Can participate in shifts based on a fire house model.
Responds to crisis referrals in person within 60 minutes.
Work with individuals for 42 days post crisis to provide stabilizing connections to the community and peer support.
Adheres to the policies and protocols established by Choices for the Mobile Response Program.
Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners.
Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns.
Participates in at least one hour of supervision weekly with direct supervisor.
Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals.
Ensures collection of all necessary service data.
Completes required documentation on a timely basis. Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team.
Qualifications
High School Diploma or GED. Some college preferred
If peer recovery supporter, 2 years participation in recovery and abstinence from drugs or alcohol. Also must be at least 18 years of age.
If youth peer supporter, must be at least 18 but less than 30 years of age.
If family peer supporter, must be at least 21 years of age.
Must be willing/able to become certified with the Ohio Department of Mental Health and Addiction Services within 30 days of employment.
Geographically located to assure a 60-minute response to an immediate need.
Prior experience with mental health crisis response preferred.
Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
Familiarity with Systems of Care values and principles.
Highly organized, and effectively manages multiple priorities simultaneously.
Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
Enthusiastic about advancing system change within the community.
Valid driver's license.
Operational smart phone.
Ability to work shifts that include evenings, holidays, and weekends.
Attests to having read and understood the code of ethics at initial certification and every certification renewal thereafter.
Hourly rate: $19.23/hour ($40,000 annually)
Benefits Include:
Medical, Dental, Vision
Employer Paid Life Insurance, Short & Long Term Disability
401k Match
Tuition Reimbursement
Paid Parental Leave
Generous PTO plan
Qualified employer for the Public Service Loan Forgiveness Program
$40k yearly 60d+ ago
Full Time Evening - MEDINA - Support
Marks Cleaning Service
Ohio
Job Skills / Requirements
About Mark's Cleaning We are seeking reliable, hardworking people to join our growing team. We provide supplies, excellent training, and growth opportunities. Apply today!
Full Time Cleaner
Job Details
Location: Medina
Monday - Friday 4:30pm to 1:00am (finish time may vary)
Salary: $16/hour
Job Type: Full Time
Number of hires: 1 (Hiring Immediately)
Job Description
As a Full Time Cleaner, you'll be doing a number of duties to assure we're living out our mission. You'll be responsible for cleaning, training and overseeing the service at our various customers' buildings. This is a great opportunity to utilize your experience in the commercial cleaning industry.
Work Schedule
Monday thru Friday
Weekends as needed
Must come to home office daily
Custodial Cleaning duties include (but are not limited to):
Training Employees
Sweeping / Mopping
Dusting
Vacuuming
Emptying Trash
General Cleaning
Stocking Supplies
Disinfecting
Occasionally inspecting buildings
Occasionally delivering supplies
Benefits
Competitive pay
Paid Time Off
Medical / Dental Insurance
Great Company Culture and Work Environment
Opportunity to Work Independently or in a Team
Company Discount Program
Room for growth within the company
Qualifications:
Valid drivers license and clean driving record
reliable transportation
attention to detail
able to work weekends
Good time management skills
Work Location: Varied locations
Work Remotely: No
Additional Information / Benefits
Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days
This is a Full-Time position 1st Shift, 2nd Shift.
Number of Openings for this position: 1
$16 hourly 12d ago
BDC Representative
Progressive Auto Group 4.5
Massillon, OH
Job Description
We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.
This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.
Responsibilities Include
Answering incoming phone calls and online inquiries
Documenting customers details and comments in our system
Scheduling appointments for our sales staff and following up with any "no show" appointments
Providing up to date product knowledge
Maintaining contact with our customers via outbound texts, phone calls and emails
Making customers aware of promotions
BDC Requirements
Maintain excellent attendance and work ethic
Great verbal communication skills
Highly organized and able to learn quickly
Proficient with Windows, internet applications, and general computer skills
Professional and personable demeanor
We Offer
401k with employer match
Paid vacation (full time only)
Health insurance (full time only)
Dental Insurance (full time only)
Very casual dress code
Hourly pay with bonus
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rix OLvW6QG
$38k-50k yearly est. 21d ago
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