Software support representative jobs near me - 428 jobs

JOB TITLE: Facilities Support Representative DURATION: Long term contract HOURLY RATE: $17/hr + all candidates need to live within a 2-hour radius from Bentonville, AR This is a remote role in a call center environment, focusing on inbound calls and emails from field technicians and onsite store associates regarding on-site HVAC, Lighting, and Refrigeration issues that they will help troubleshoot utilizing software, a knowledgebase, as well as internal collaboration with subject matter experts. These duties will be performed by researching work order root causes for technicians according to severity and device functionality within our process. Starting February 2nd, 2026, there is 6 weeks of training that are intended to equip the candidate with fundamental knowledge of the workflows and associated software. Proficiency will come with time in production and collaboration with subject matter experts. Training is Monday-Friday 8:00-5:00 CST. Weekly schedule is structured 4 days on 3 off platform. First contact resolution and quality adherence take priority over productivity. 13:00 AHT, about 25 calls/emails in a shift. A laptop and charger are provided. Monitors and headsets are not provided but are strongly recommended. Job Description: Desired Skills and Experience Exp. working in an environment with a high volume of inbound, outbound calls and emails. Demonstrates a fundamental level of critical thinking (diagnostics/problem solving, researching, and team working skills). There is no step-by-step guide or walkthrough. This job requires a natural solutions seeker. Excellent written and spoken communication skills Strong multitasking skills - able to navigate multiple applications at one time Intermediate computer knowledge proficient in Microsoft apps, dual screens and real time reporting. A quiet professional environment and reliable internet service is required Ability to handle a high volume of inquiries during peak volume with positivity and professionalism. Experience working from home. (You understand the importance of timely communication and adherence to scheduled production standards.) Plusses Autonomous system diagnostics and troubleshooting Understanding of BAS (Building Automation Systems) Day-to-Day : An employer in Northwest Arkansas is seeking a Facilities Representative to join the team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 4500 stores nationwide. The program goal is to protect the client against product loss in stores. He/She will coordinate service with on-site technicians, store associates, level 3 teams and third parties where needed. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback.

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

A leading AI innovation company seeks a talented individual for a specialized role in developing strategies for large language models. The role requires expertise in prompting, AI training, and prototype development, with responsibilities in researching and documenting workflows. A remote-first culture encourages creativity and proactive engagement, offering a competitive salary range of $80,000 - $150,000 USD depending on experience. Ideal candidates have specific experience with LLMs and strong communication skills. #J-18808-Ljbffr

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

About Schumacher Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an Application SupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right Application Support Analyst is a quick learner who is open to change and resourceful in finding solutions. Application Support Analyst This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL: Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions. Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT. Work closely with development teams with Quality Assurance of system enhancements and new applications. Triage and Dispatch issues using a help desk ticketing system Develop and Maintain end user and technical documentation Bring forward suggestions for improvements of systems, network, applications strategy and execution Perform scheduled routine system maintenance Continuously develop system expertise Other responsibilities as assigned YOU HAVE/ARE: Bachelor's degree in computer science or related field 2+ years of experience in application and systems support 2+ years of experience with programming languages; .net, SQL and C# 2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM) Experience with Dynamics GP and/or Salespad a plus Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines Flexible work schedule, including availability after hours including some holidays and weekends Benefits: 20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. The Role: We are seeking a talented and driven individual to join our team as a Strategy Support Specialist. In this role, you will manage strategic support accounts and coordinate delivery management for various projects. You will work closely with clients to understand their needs, develop tailored support strategies, and ensure the successful execution of projects. Your ability to build strong relationships with clients and internal stakeholders will be crucial in driving customer satisfaction and project success. You will also monitor project progress, identify potential risks, and implement solutions to keep projects on track. As a Strategic Support Specialist, you will be crucial in providing strategic support to our clients, ensuring they receive the highest level of service and expertise. This role involves working closely with various departments to deliver tailored solutions that align with and enhance our clients' operational efficiency and strategic goals. Your expertise will help us achieve our goals of improving customer engagement and operational efficiency. If you are a strategic thinker passionate about delivering exceptional support and driving project success, we want you on our team. Responsibilities: Strategic Account Support Build strong relationships by acting as the main point of contact for all client-submitted cases. Ensure regular follow-up and continuous communication. Provide the highest level of support by quickly diagnosing and resolving client issues. Ensure KPIs are being met regularly. Establish a help desk to help desk partnership: Coordinate with the client's help desk team to ensure seamless communication and collaboration. This includes sharing best practices and providing mutual support for complex issues. Schedule and lead regular meetings with the client to review open cases, trends in cases, and opportunities for training and optimization. Develop escalation procedures: Create clear escalation paths for unresolved issues, ensuring that internal and client teams know the process and can act quickly to resolve critical problems. Monitor and improve help desk performance: Review help desk metrics and performance indicators regularly to identify areas for improvement and implement strategies to enhance overall support quality. Identify gaps in system usage and propose scalable, process-driven solutions. Create and distribute regular reports and dashboards for client review. Follow best practices for Knowledge Management. Contribute to both internal and client-facing documentation and knowledge bases. Participate in and develop training for continued learning and growth. Enhanced Care Services Act as Delivery Manager for projects estimated under 20 hours, ensuring tasks are assigned to appropriate project managers, hours are tracked, and staying within scope. Provide definitions of cost and effort for projects. Monitor and communicate project status updates: Report weekly updates to leadership. Document timelines, risks, and contingency plans to keep projects on track. During regularly scheduled meetings, provide updates on hours used, project status, risks, and follow-up actions to the customer. Be an Advocate for your customer: Scope and refine requests for development enhancements. Collaborate with various departments to ensure project success. Be an Advocate for Datacor: Spot potential areas for expansion and innovation within clients' businesses. Success Metrics: Standard Support KPIs: Response, Communication, Resolution time, Backlog/Aged Backlog, Customer Satisfaction, and other project measurements as needed. On-time delivery for optimization projects. Client engagement and executive alignment across support and services projects. Internal contribution to knowledge sharing, documentation, and process standardization. Qualifications: Bachelor's degree in Computer Science, IT Management, Manufacturing, Business Administration, or related field (or equivalent experience). 2-3 years of Datacor ERP experience required. Strong understanding of help desk to help desk models of customer support. Strong organizational skills with attention to detail and the ability to prioritize and complete support cases and projects on time. High proficiency with Microsoft Office and business productivity tools. Excellent verbal and written communication, time management, interpersonal, and presentation skills. Strong desire to provide Best-in-Class customer service. Process-driven mindset focused on repeatability and scalability. Passion for analyzing data, solving problems, and driving continuous improvement. Ability to thrive in cross-functional, collaborative environments.

Job Title : Teleradiology Applications Support Specialist Location : Remote Position Overview :Reliance Management Services is seeking a dedicated and technically skilled Teleradiology Applications Support I to provide critical support for multiple external clinical applications, systems, and workflows. This role involves working with Radiologists across the United States and supporting hospital staff in urgent patient care scenarios. The position requires a reliable internet connection, as all work will be performed remotely. Required hardware equipment will be provided . Key Responsibilities : Provide 24/7/365 technical support for multi-facility hospital sites, assisting Radiologists and hospital/ER staff with system and application issues. Support the use of radiology systems such as PACS (Picture Archiving and Communication System), RIS (Radiology Information System), and dictation systems. Perform troubleshooting on clinical applications and systems, escalating complex issues to the IT support team when needed. Establish and maintain strong collaborative relationships with Radiologists and hospital staff at facilities including Advent, HCA, Seven Rivers, Flagler Health, Halifax, and several smaller outpatient facilities. Assist in project work related to hospital and teleradiology workflows. Ensure a high level of customer service and responsiveness in urgent patient care scenarios. Qualifications : Required : Knowledge of medical terminology and prior experience working in a hospital or radiology setting, such as a Technologist or Medical Assistant. Preferred : Experience with PACS, RIS, dictation systems, and corresponding workflows. IT or computer-related certifications are helpful but not required. Skills : Strong computer skills, including troubleshooting applications and basic IT support. Excellent interpersonal, time management, multi-tasking, and prioritization skills. Ability to work independently with minimal supervision, while managing multiple priorities. Access to reliable, high-speed internet and the ability to work remotely with flexibility for occasional overnight shifts. Willingness to travel intermittently for project-related work. Additional Information : EEOC : Reliance Management Services is an Equal Opportunity Employer. Drug-Free, Tobacco-Free Workplace E-Verify Participation : This organization participates in E-Verify to confirm employment eligibility.

Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets, delivering insight and innovation that advance the quality of life. It is the quality of our products and services, our intense focus, and our uncompromising integrity that enable our customers to discover new frontiers and make continuous advancements in areas such as: cancer research and diagnostics, drug development, food safety and their labs' performance and efficiency. Whatever the challenge, our One Agilent global team is dedicated to delivering trusted answers to our customers' critical questions in our collective quest to improve the world around us. At Agilent, the fight against cancer is at the forefront of what we do; and Agilent's Pathology Solutions are the cornerstone of this fight. Agilent is seeking an enthusiastic, hardworking, customer focused In-Field Customer Application Specialist (CAS) to support new and existing customers with our Pathology solutions. Our Pathology Solutions include our instrumentation and reagents for Immunohistochemistry (IHC), Special Staining, H&E Staining, Molecular ISH/FISH product lines in Southern California. Candidate must currently live in the Southern California area or be willing to relocate without assistance. As a Customer Applications Specialist you will partner with our sales, engineering, technical service group, product specialists and other cross-functional groups to serve as the scientific/technical expert to help drive sales to meet or exceed sales quota and support our new and existing customer base within your assigned territory. You will provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory. This could include attending in person or remote meetings to serve as the technical expert. This could also include assisting with presentations to customers to present our Solutions. Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met. Post-sales will assist with the installation of all instrumentation. This includes working closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer. Will perform the Performance Qualification and Training for customers on-site. Will also assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays. Work with laboratory staff and pathologists to ensure they are satisfied with the optimizations. Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups. Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition). Complete administrative functions such as provide weekly schedules, book travel for flights, hotels and rental cars on the Concur platform/application, complete expense reports, and close out Service Order Reports in a timely fashion. Evaluates and supports management on ramp to volume strategies for new products prior to release. Acts as the customer voice to influence future product/application design that meets customer needs May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations. Qualifications Bachelor's or Master's Degree or equivalent in Life Sciences HT and/or qIHC certification, is a plus. 2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH. Proficient with all Microsoft Word applications (Word, Excel, Power Point). Excellent attention to detail. Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required. Ability to work independently and as a part of an integrated/cross-functional team. Experience working for a field sales organization, specifically providing technical support, is a plus. Candidate must reside or be willing to relocate to Southern California as this is the territory you will cover. Candidates currently living in Southern California will be prioritized. Travel Requirements: Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments. Physical Requirements: Occasional physical lifting, pushing and pulling up to 30 Lbs. Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc. Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory. Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision. Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes. Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 8, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $112,430.00 - $210,150.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Sales

This professional will play a vital role in providing advanced technical assistance, mentoring junior support members, and contributing to the continuous improvement of our support processes. They will possess a proven technical background, exceptional problem-solving skills, and a commitment to delivering outstanding customer service. There may be some travel required for the role. Responsibilities Assist in resolving product or escalated service problems by clarifying the customer's complaint. Coordinate with team lead and/or manager to gather important customer feedback. Create opportunities for upsells and or cross-sells that can be referred to the Sales Team. Provide top-notch services that will delight customers to assist with the continuous improvement of web applications. Ensure proper escalation to internal stakeholders when needed. Handle support calls or tickets. Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications. Exercise sound professional judgment in investigating technical problems. Collects detailed information to categorize requests to establish a method of resolution. Documentation of all customer communication through tickets. Requirements Bachelor's degree in Business Administration or relevant, or relevant experience 3+ years of experience in a customer support role Ability to gather and examine data to assist with support issues and provide action items for others in the organization. Proven computer skills and comfortable using online technologies. Experience working with novice computer users and patience. 1+ year(s) of customer service experience in a technical environment or relevant experience Proven problem- solving abilities Proven verbal skills and exceptional written skills Experience in technical documentation Ability to multi-task effectively Work well autonomously What We Offer 3 weeks' vacation and 5 personal days Comprehensive medical, dental, and vision benefits starting from your first day Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more About Us Harris Computer is a leading provider of software solutions for the utility, local government, and education industries. Our mission is to provide our customers with software that helps them operate more efficiently and effectively. We are committed to delivering exceptional customer service and support, and we are always looking for talented individuals to join our team.

At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food. This guides our vision of being the global leader in food and beverage technology. By harnessing the full power of JBT Marel, we partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. You will report to JBT Marel Manager Regional Applications The Opportunity The Dynamics Application Specialist is an important role within the Corporate IT Department. You will collaborate with end-users, Site Leadership, Project Managers, Operational Support teams, and external vendors to guide a high-quality, stable, and secure ERP solution. The Dynamics F&O Application Specialist is the System Administrator. This specialist supports end-users by addressing issues and requests within Dynamics, managing user access and permissions, and coordinating with external consultants and developers for additional support and customizations. You will stay current with new features and communicating updates, overseeing upgrade testing, and assisting with the implementation and education of Microsoft Dynamics for Finance and Operations. Collaboration with our teams is important for developing solutions using Microsoft Cloud technologies such as SharePoint, Power BI, Power Automate, and Power Apps, and integrating with other internal applications. Ensuring compliance with SOX and other regulations, participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities. Qualifications You will have advanced skills; able to solve complex and unique issues across systems You will convey technical content to non-technical audiences You will have analytical capabilities to assess our requirements and propose functional solutions You will lead without formal authority Self-started, independence, and accountability Align ERP projects with broader our goals Experience managing vendor relationships and contractor partnerships Impact the achievement of operational, project or service goals Communicate complex and technical information with influence across diverse partners You will research our needs and propose improvements You will be a trusted advisor across technical and business teams Education, Knowledge, and Experience Bachelor's or Associates degree in Business, Information Technology, or related field 4+ years of Experience with Dynamics D365 or AX 2012 in a manufacturing environment You will lead ERP projects In-depth knowledge of Dynamics \ AX2012 technologies Experience in multinational, multicultural, and matrixed environments is a great skill to have Why work at JBT ... Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. COMPENSATION RANGE: Salary range: $87,750 to $117,000.00 per year. We determine compensation on experience and skill. This job description is a general description of essential job functions. We do not intend it as an employment contract, nor do we intend to describe all responsibilities someone in this position may perform. Supervisory personnel assign tasks to all employees of JBT Marel, and supervisory personnel expect them to perform these tasks, regardless of job title or routine job responsibilities. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************. #LI-CH1 #LI-Hybrid This is a hybrid remote/in-office role.

StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: As the Application Support Analyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include: Provide technical support services to partners in accordance with procedures and SLAs Used database/application knowledge to find solutions to partners' technical issues Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo Provide on-call support as needed outside of work hours Monitor the phone and ticketing system to resolve all technical issues in a timely fashion Qualifications Background Profile: Associate's Degree Computer Science, Information Systems, or equal Information Technology training Strong SQL skills and report writing tools experience Previous Application Support experience Strong Customer Service and Communication skills Additional Information Benefits: 3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited 6 paid company holidays plus 2 floating holidays Flexible schedules - offer work from home depending on department needs 401k - simple IRA plan Company sponsored events and lunches Laid back, close-knit culture And many more!

In 1952, Columbus Equipment Company was founded by Bill Early, who was known around the world as a legend - a true innovator in the heavy equipment industry. Recognized today as Ohio's Dependable Dealer, the company's commitment to employees and unmatched reputation for product support excellence extends across the State of Ohio, as well as the Midwest region. Remaining a family owned business, Columbus Equipment has expanded into ten locations and continues to be committed to being the best-the best equipment, the best product support, the best customer service, and the best overall experience when it comes to purchasing heavy equipment. We realize that our employees are our most important resource, and that our customers are our most important asset. At Columbus Equipment Company, our customers are our first priority, and we are looking to add team members that will help us build partnerships that will foster success. Whether you're looking to embark upon a new career or bring a wealth of experience to the table. Columbus Equipment Company is offering attractive benefit packages and compelling career tracks to those in search of a position within our company including, but not limited to: Health dental and vision insurance 401K Vacation and PTO STD, Life, and Disability Insurance Paid Holidays Tailored Training Tuition Assistance/Reimbursement Succession Pathway Key Responsibilities: • Maintain expert application and product knowledge • Travel to customer sites for bid proposal discussions and presentations • Perform field measuring duties and gather survey data to develop proposals • Listen, understand, and convey customer requirements to ensure accurate proposal development • Develop conceptual drawings and scopes of work for contractor bid purposes • Develop internal cost estimates and bid proposals for external customers • Form and maintain relationships with vendors and customers to drive business growth • Maintain a safe work environment and follow company policies and procedures Requirements: • Bachelor's degree in Mining, Mechanical, or Civil Engineering • Two to three years of related experience in aggregate applications preferred • Ability to use CAD software, process simulation software, and Microsoft Office applications • Physically able to perform essential functions of the job, with or without reasonable accommodation • Pass a pre-employment drug screen and background check Work Environment: Work takes place in a climate-controlled office, a company-owned service shop, or a crushing site. May be exposed to hot or cold temperatures Personal protective equipment required on the crushing site

Job Title: Application Support Specialist (Remote) Salary: $18 - $22 per hour + Commission Opportunities Job Type: Full-Time, Remote We are seeking a skilled Application Support Specialist to join our team, providing exceptional support for software, mobile applications, and hearing aid devices. This full-time remote role offers a competitive salary, commission opportunities, and a chance to grow with a dynamic team. The ideal candidate will have 2-3 years of experience in troubleshooting mobile applications, with a strong focus on Android and Apple platforms. While experience with hearing aid devices is preferred, it is not required. Key Responsibilities: Provide technical support and troubleshooting for mobile applications on Android and Apple devices. Troubleshoot and support hearing aid devices remotely (preferred). Diagnose and resolve technical issues reported via tickets or calls related to software, mobile app functionality, and connected devices. Assist in resolving device-specific issues on both Android and iOS platforms. Offer training and guidance to end-users on the use of mobile apps and hearing aid devices, ensuring customer satisfaction. Document and escalate unresolved issues to the appropriate internal teams when necessary. Manage and prioritize incoming support tickets and calls to meet service level agreements (SLAs). Commission opportunities for successful cross-selling or upselling of support packages and services. Required Qualifications: 2-3 years of experience in application support or mobile app troubleshooting. Proficiency in supporting Android and Apple mobile devices. Strong problem-solving skills and ability to think on your feet. Excellent verbal and written communication skills to explain technical issues to non-technical users. Experience with ticketing systems and remote troubleshooting tools. Ability to work independently in a remote setting, managing time and tasks efficiently. Preferred Skills: Experience supporting hearing aid devices remotely. Experience with mobile app deployment and configuration. Familiarity with network troubleshooting for mobile devices. Experience with remote support tools and customer training. Benefits: Competitive hourly rate: $18 - $22 per hour + commission opportunities. Fully remote position with flexible work hours. Opportunity for growth within the company. Health benefits and paid time off. Collaborative and supportive work environment.

Reporting General Manager Technical Applications Specialists at Modern Water are the primary technical resource for the field sales force and our distribution partners, and are responsible for assisting both groups during the customer technology evaluation stage.Working in conjunction with the sales team as technical advisor and product advocate, the Technical Application Specialist must be able to identify, prepare and provide reliable support, solutions and training for technical issues and customer concerns. Working in conjunction with the Sales and Operations team, the Technical Applications Specialist is responsible for: - * Product and reagent technical support, * Training and demonstrations, * New application development, * Technology improvement activities, and new product evaluations. Modern Water Inc. is seeking a mid-career professional with exceptional communication and organizational skills alongside outstanding technical know-how to fill this role. Modern Water Inc. is a pioneering and innovative technology company, specialising in membrane water treatment solutions and advanced monitoring products. Modern Water works in a range of industries across the globe, licensing its technology for use in a diverse range of applications. Modern Water is the environmental division of DeepVerge. Modern Water Inc. is an equal opportunity employer. Qualified applicants will be considered for the position without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, genetics, national origin, age, veteran status, disability or any other protected class. Responsibilities and Duties: 1. Product Knowledge:Achieve and maintain expert level of product knowledge and application details for all core products, accessories, software interface, communications & outputs, reagents as well as vertical markets and applications (Toxicity,Trace Metals and Environmental Test kits ). a. Support our sales team with technical knowledge and product documentation, user manuals, application notes and reports as well as hands on method excellence and the ability to demonstrate and problem solve within the global team including channel partners and end customers. b. Articulate our technology and product positioning details to both business and technical users. c. Provide Technical data, specification development, and instrument design review for on-line applications. d. Design and perform technical/product training for sales people, customers, and distributors. e. Compiling technical information into technical reports and presentations. f. Direct generation of technical documentation (articles, case studies, presentations) as needed for our product lines. 2. Resolve customer issues or difficulties in a manner that is consistent with company values and financial objectives. 3. Assist in the design and development of new products and applications as needed a. Provide design and specification development support to vendors and development partners. b. Design alpha and beta testing of new instruments and applications. 4. Up to 30% travel a. to tradeshows, trade meetings, technical consortia for sales support, research, and presentation. b. for training of customers and distributors. 5. Additional: a. A good level of engineering knowledge and the ability to apply this knowledge to practical problems and provide solutions b. Communicate with other departments to quickly resolve customer performance problems. c. Responsibilities may include interviewing, hiring and training new employees 6. Perform other company and position duties as assigned. Preferred Qualifications 1. Masters in Environmental Science or related field, OR Bachelors in Environmental Science with a minimum of 2 years experience in application engineering, scientific sales, and/or similar field. 2. Proven track record of practical use of instrumentation in lab / field in industrial / Environmental / laboratory settings. 3. Computer proficiency- Word, Excel, PowerPoint, and Project expertise is preferred. Experience with machine communication protocols such as 4-20mA / profibus / modbus / GSM / TCP/IP etc beneficial. Candidates with more advanced technical backgrounds are especially encouraged to apply. 4. Excellent verbal and written communication skills. Strong ability to communicate with a wide variety of stakeholders, including customers, other employees, and managers. Abilities 1. Consistently sets and meets goals through appropriate planning measures. Maintains appropriate documentation and aids in process development and training on processes and systems. 2. Communicates with diverse stakeholders clearly and professionally. Promotes a culture of teamwork, professionalism, and maintains a customer-centric mindset. 3. Identifies and resolves issues independently and troubleshoots matters as they arise, demonstrating logical problem-solving ability as well as the ability to explain issues clearly with simple steps for resolution. 4. Excellent organizational and managerial skills. Candidates with strong track records of successful project management are especially encouraged to apply. 5. Must be able to multi-task and pivot to various tasks as company needs vary. 6. Must be able to easily utilize priority management skills and assess the risk/benefits of decisions and actions. 7. Undertake regular training guided by the General Manager or self-directed, with the goal of increasing competence across all sales areas of the business. This may be industry- or product-specific, wth full support made available Work Environment / Other requirements At Modern Water our work environment can vary significantly from job to job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. * Ability to lift or move 50 pounds and work/travel in environment with varied temperatures and humidity. * Ability to grasp and hold small objects, full range of motion, and to wear/use personal protective equipment/devices. * This position may expose the employee to fumes or airborne particles, biohazards, and toxic or caustic chemicals. * Daily contact with employees in other departments is required. * Willing to work overtime, holidays, and weekends as requested. * Position will require travel, up to 30%. On occasion, unusual hours of work may be required and the post holder would be expected to be flexible in this regard. Other requirements associated with this position at Modern Water are as follows: * Ability to travel domestically as required. * Ability to travel internationally, if required. * Able to prove US Employment eligibility. * Able to pass a drug screening and criminal background check. * Holds a valid driver's license. * While this position is expected to be 40/week, some flexibility to work overtime/weekends when required may be necessary.

We are actively hiring for the position of IT Support Enginee r for our plants in Brook Park and Brooklyn, OH Duties and Responsibilities Technical Support: Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and various software applications. Resolve incidents and upgrade different types of software and hardware. Address issues with printers, copiers, and scanners. Support and configure Windows Server. Incident Management: Assist users with logged IT-related incidents. Take ownership of issues, perform problem analysis, and implement temporary or permanent fixes to restore service as soon as possible. Escalate incidents to other support teams when necessary. Accurately record, update, and document requests using the IT service desk system. Maintain a high level of customer service, ensuring all customers are treated efficiently and appropriately. Equipment and Asset Management: Install and configure new IT equipment. Update the asset management system to reflect real-time activity and disposition of assets, hardware, and peripherals. Assist with the reconciliation of assets within the management system for accurate inventory. Communication and Collaboration: Maintain excellent verbal communication skills, effectively communicating with technical and non-technical colleagues at all levels. Proactively complete other duties as assigned. Technical Skills Proficient in using and supporting Active Directory, Windows, and Office products. Experienced in supporting, configuring, and troubleshooting LANs, WANs, TCP/IP, and networking components. Knowledgeable in diagnosing and resolving IT-related faults/issues. Competent in supporting and configuring Windows Server. Skilled in using, supporting, configuring, and troubleshooting PC hardware and network configurations. Experience with Atlassian Jira Service Management (JSM) ticketing system, Jira Assets, Jira Software, Confluence, Microsoft 365, Active Directory Administration, Microsoft Exchange, SharePoint, Azure AD, Microsoft PowerApps, and Power Automate. Basic programming skills. Knowledge in troubleshooting networking issues such as internet connectivity, network, and VPN. Ability to provide remote support to users working from home. Education and Work Experience Degree in a related IT discipline or certification with relevant demonstrative work experience in IT service and delivery. Experience in a customer-focused IT support environment, including technical problem resolution. Team environment experience with a strong track record of diagnosing and resolving IT-related faults/issues. Broad understanding and successful application of Service Desk and Desktop services knowledge. Must be able to effectively manage time by analyzing workload, assigning priorities, and maintaining focus on productive endeavors. Highly organized and independent, able to multi-task and stay organized in managing client needs. Self-motivated, able to work independently, and takes initiative. Outstanding attention to detail. Excellent communication skills, both verbal and written. Location Must commute between two facilities. For further information on the digital room, please explore our website ********************** What are the perks and benefits of working at Digital Room? Collaborate with leading print professionals in a fast-paced, high-tech, safe, and enjoyable environment Competitive pay and growth opportunities. Comprehensive health, dental, and vision coverage (location-specific). Employer match 401(k) up to limits. Company-sponsored Life and AD&D Insurance. Flexible Spending Account and voluntary benefits. Paid holidays and PTO. Employee discounts on all products. Company-sponsored training and certifications. Fun workplace and wellness events, and more.

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description You have begun to prove your worth in our industry! How has the experience been so far? We hope it has been rewarding. At Nagarro, we want to take the word “hope” out of that sentence. At Nagarro, if you are ready to take the next step, we are ready to take you to the next level. Want to work with the coolest tech, the brightest minds, and be able to solve the most challenging problems, then look no further. Additional Information Click here to access the application privacy notice

ThreatDown is looking for.. Our company is seeking a skilled Technical Support Engineer to join our growing team remotely in the US. As a Technical Support Engineer, you will provide technical support to customers and end-users by identifying, diagnosing, and resolving software and hardware issues. You will also work closely with other teams to escalate and resolve complex technical issues. Compensation: $28.85/hour What You Will Do: Respond to customer support requests via phone, email, or chat in a timely and professional manner. Identify, diagnose, and resolve technical issues related to software, hardware, and network connectivity. Document support tickets and maintain accurate records of customer interactions and resolutions in Zendesk. Work closely with other teams, such as development and quality assurance, to escalate and resolve complex technical issues. Assist with the development and maintenance of technical knowledge base articles and documentation to assist customers and colleagues with common technical issues. Participate in regular team meetings to discuss technical issues and opportunities for process improvements. Provide training and guidance to colleagues and customers on technical issues as needed. Skills You'll Need to Have: Spanish bilingual preferred. Ability to work flexible hours, including evenings. Rotational weekend shifts are required. Bachelor's degree (preferred but not required) in computer science, Information Technology, or related field, or equivalent work experience. 1+ years of experience in a technical support role. Strong technical troubleshooting and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Experience with ticketing systems, such as JIRA or Zendesk. Familiarity with network protocols, hardware, and software. Perks & Benefit: Comprehensive medical, dental, and vision insurance coverage Employee Referral Bonus Program Wellness programs 401k and employer matching for (US Employees) Comprehensive Time Off policy An opportunity to do something great for yourself and the world! (Benefits and Perks subject to change by country/region) Legal Language: (US Employees Only) Applicants have rights under the Federal Employment Laws: Employee Polygraph Protection Act Know Your Rights: Discrimination is Illegal Family and Medical Leave Act (FMLA) This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations. Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, you'll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from. About you: We are seeking a Technical Support Engineer with strong U.S. Payroll and Human Resources knowledge to join our support team. This role is ideal for a detail-oriented problem solver who enjoys working directly with customers, troubleshooting complex issues, and delivering practical, high-quality solutions. You will support the COINS U.S. Payroll and HR modules, serving as a trusted technical and functional resource for customers. Success in this role requires both technical aptitude and a solid understanding of U.S. payroll and HR processes, including compliance-driven workflows. You are customer-focused, analytical, and proactive. You take ownership of issues from initial investigation through resolution, communicating clearly with customers and internal teams throughout the support lifecycle. You are comfortable researching, diagnosing, troubleshooting, and escalating issues appropriately, with a focus on delivering excellent customer experience. You embody Access' core values of curiosity, resilience, caring, flexibility, accountability, and commercial awareness in your daily work. Day to day, you will: Become a subject-matter expert in COINS U.S. Payroll and Human Resources modules Provide business and technical support to help customers maximize value from their software Diagnose, reproduce, and perform root cause analysis on payroll and HR-related issues Manage support cases end-to-end, ensuring timely resolution and clear customer communication Accurately document cases and updates in the support case management system Triage and prioritize issues in line with SLAs and escalation processes Collaborate with Operations and Development teams to resolve product defects and enhancements Author and maintain Knowledge Base articles and internal documentation Partner with peers to continuously improve team effectiveness and customer outcomes Meet individual service level and customer satisfaction targets Coach and support First Line Support Engineers as a knowledgeable escalation resource Your skills & experience likely include: Strong understanding of U.S. Payroll and Human Resources processes, regulations, or systems Experience troubleshooting application or software issues in a customer-facing environment Ability to quickly learn new technologies, systems, and product functionality Excellent written and verbal communication skills Strong customer service mindset with the ability to manage expectations effectively Proven analytical and problem-solving skills Ability to self-prioritize and adapt in a fast-paced support environment Previous experience in application support, technical support, or SaaS support strongly preferred Exposure to payroll, HR, ERP, or financial systems is highly desirable Residence Requirement: Applicants must reside within the Eastern or Central U.S. time zones to align with core business hours. Work Authorization: Must be authorized to work in the United States without employer sponsorship. Compensation: The anticipated base salary range for this role is $58,000-$64,000 annually. Final compensation will be determined based on factors such as location, experience, and qualifications. Any compensation outside the stated range will be determined in accordance with applicable laws and company policy. What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.