Software support specialist demographics and statistics in the US
Software support specialist demographics research summary. Zippia estimates software support specialist demographics and statistics in the United States by using a database of 30 million profiles. Our software support specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about software support specialists after extensive research and analysis:
- There are over 129,231 software support specialists currently employed in the United States.
- 38.8% of all software support specialists are women, while 61.2% are men.
- The average software support specialist age is 42 years old.
- The most common ethnicity of software support specialists is White (56.6%), followed by Hispanic or Latino (15.7%), Black or African American (11.3%) and Asian (10.6%).
- Software support specialists are most in-demand in Athens, GA.
- San Jose, CA pays an annual average wage of $79,843, the highest in the US.
- In 2022, women software support specialists earned 97% of what men earned.
- New Mexico is the best state for software support specialists to live.
- Software support specialists are 61% more likely to work at private companies in comparison to public companies.
On this page
Software support specialist demographics by:
Software support specialist gender statistics
38.8% of software support specialists are women and 61.2% of software support specialists are men.
- Male, 61.2%
- Female, 38.8%
Software support specialist gender ratio
| Gender | Percentages |
|---|---|
| Male | 61.2% |
| Female | 38.8% |
Software support specialist gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$64,899
Female income
$63,071
Software support specialist gender ratio over time
This data breaks down the percentage of men and women in software support specialist positions over time. Currently, 38.8% of software support specialists are female.
Software support specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 54.82% | 45.18% |
| 2011 | 56.02% | 43.98% |
| 2012 | 57.79% | 42.21% |
| 2013 | 58.44% | 41.56% |
| 2014 | 58.91% | 41.09% |
| 2015 | 61.13% | 38.87% |
| 2016 | 61.30% | 38.70% |
| 2017 | 61.19% | 38.81% |
| 2018 | 62.11% | 37.89% |
| 2019 | 60.46% | 39.54% |
| 2020 | 61.09% | 38.91% |
| 2021 | 61.16% | 38.84% |
Software support specialist related jobs gender ratio
We compared software support specialists with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Software Support Specialist | 61% | 39% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Software support specialist demographics by race
The most common ethnicity among software support specialists is White, which makes up 56.6% of all software support specialists. Comparatively, 15.7% of software support specialists are Hispanic or Latino and 11.3% of software support specialists are Black or African American.
- White, 56.6%
- Hispanic or Latino, 15.7%
- Black or African American, 11.3%
- Asian, 10.6%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.5%
Software support specialist race
| Software support specialist race | Percentages |
|---|---|
| White | 56.6% |
| Hispanic or Latino | 15.7% |
| Black or African American | 11.3% |
| Asian | 10.6% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.5% |
Software support specialist race and ethnicity over time
See how software support specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Software support specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 65.25% | 11.71% | 7.20% | 12.76% |
| 2011 | 65.95% | 11.80% | 7.35% | 12.26% |
| 2012 | 64.68% | 12.04% | 7.60% | 12.90% |
| 2013 | 63.62% | 11.28% | 8.41% | 13.28% |
| 2014 | 63.33% | 11.49% | 8.05% | 13.99% |
| 2015 | 63.23% | 10.95% | 9.23% | 13.87% |
| 2016 | 63.02% | 10.91% | 9.21% | 13.77% |
| 2017 | 62.24% | 10.58% | 9.66% | 14.17% |
| 2018 | 62.35% | 10.54% | 9.75% | 13.90% |
| 2019 | 60.54% | 10.46% | 10.45% | 15.03% |
| 2020 | 58.50% | 11.03% | 10.23% | 15.19% |
| 2021 | 56.65% | 11.27% | 10.61% | 15.73% |
Software support specialist wage gap by race
According to our data, asian software support specialists have the highest average salary compared to other ethnicities. Black or african american software support specialists have the lowest average salary at $61,898.
| Ethnicity | Salary |
|---|---|
| Unknown | $62,962 |
| White | $64,248 |
| Black or African American | $61,898 |
| Asian | $72,746 |
| Hispanic or Latino | $63,206 |
Average software support specialist age
See how the average age of software support specialists varies based on ethnicity and gender.
Male
Female
Software support specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Software support specialist age breakdown
The average age of software support specialists is 40+ years years old, representing 56% of the software support specialist population.
Software support specialist age breakdown
| Software Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Software support specialist educational attainment
The most common degree for software support specialists is bachelor's degree, with 58% of software support specialists earning that degree. The second and third most common degree levels are associate degree degree at 30% and associate degree degree at 5%.
- Bachelor's, 58%
- Associate, 30%
- Master's, 5%
- High School Diploma, 2%
- Other Degrees, 5%
Software support specialists by degree level
| Software support specialist degree | Percentages |
|---|---|
| Bachelor's | 58% |
| Associate | 30% |
| Master's | 5% |
| High School Diploma | 2% |
| Other Degrees | 5% |
Software support specialist jobs you might like
Software support specialist wage gap by degree level
According to the data, software support specialists with a Master's degree earn more than those without, at $77,478 annually. With a Doctorate degree, software support specialists earn a median annual income of $73,440 compared to $65,923 for software support specialists with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $77,478 |
| High School Diploma or Less | $58,055 |
| Bachelor's Degree | $65,923 |
| Doctorate Degree | $73,440 |
| Some College/ Associate Degree | $59,520 |
Software support specialist employment statistics
Most software support specialists work for a private in the technology industry.
Company size where software support specialists work
Below, you can see the size of companies where software support specialists work.
Software support specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 16% |
| 100 - 500 employees | 22% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 21% |
Software support specialist jobs by company type
Employees with the software support specialist job title have their preferences when it comes to working for a company. For instance, most software support specialists prefer to work at private companies over public companies.
Software support specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 8% |
| Public | 31% |
| Private | 61% |
| Government | 0% |
Software support specialist jobs by industry
The most common industries for software support specialists are technology, professional and health care.
Software support specialist industry statistics
| Industry | Percentages |
|---|---|
| Technology | 26% |
| Professional | 11% |
| Health Care | 10% |
| Fortune 500 | 10% |
| Media | 6% |
| Manufacturing | 6% |
| Education | 6% |
| Finance | 5% |
| Retail | 4% |
| Automotive | 2% |
| Real Estate | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Hospitality | 1% |
| Transportation | 1% |
| Telecommunication | 1% |
| Utilities | 1% |
| Construction | 1% |
| Energy | 1% |
| Agriculture | 1% |
| Start-up | 1% |
| Non Profits | 1% |
Software support specialist turnover and employment statistics
Software support specialist unemployment rate over time
The unemployment rate for software support specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Software support specialist unemployment rate by year
| Year | Software support specialist unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average software support specialist tenure
The average software support specialist stays at their job for 1-2 years, based on the 1,909 software support specialists resumes in Zippia's database.
Software support specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 21% |
| 1-2 years | 36% |
| 3-4 years | 15% |
| 5-7 years | 15% |
| 8-10 years | 5% |
| 11+ years | 8% |
Software support specialist LGBT ratio compared to similar jobs
Review the percent of software support specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Junior Network Analyst | 7.31% | 33,943 |
| Systems Analyst/Developer | 8.42% | 175,586 |
| Engineer/Producer | 8.46% | 250,930 |
| SAP Security Consultant | 8.59% | 70,622 |
| Core Network Engineer | 9.03% | 34,068 |
| Senior Search Engine Optimization Associate | 10.54% | 2,965 |
| Software Support Specialist | 10.88% | - |
Similar software support specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Junior Network Analyst | 7.31% | 33,943 |
| Systems Analyst/Developer | 8.42% | 175,586 |
| Engineer/Producer | 8.46% | 250,930 |
| SAP Security Consultant | 8.59% | 70,622 |
| Core Network Engineer | 9.03% | 34,068 |
| Senior Search Engine Optimization Associate | 10.54% | 2,965 |
Foreign languages spoken by software support specialists
The most common foreign language among software support specialists is Spanish at 43.1%. The second-most popular foreign language spoken is Chinese at 6.9% and Japanese is the third-most popular at 6.9%.
- Spanish, 43.1%
- Chinese, 6.9%
- Japanese, 6.9%
- French, 5.6%
- Russian, 4.2%
- Other, 33.3%
Software support specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 43.1% |
| Chinese | 6.9% |
| Japanese | 6.9% |
| French | 5.6% |
| Russian | 4.2% |
| Other | 33.3% |
