There is more than meets the eye when it comes to being a software support technician. For example, did you know that they make an average of $36.59 an hour? That's $76,102 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many software support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and listening skills.
When it comes to the most important skills required to be a software support technician, we found that a lot of resumes listed 8.7% of software support technicians included customer service, while 7.4% of resumes included technical support, and 6.5% of resumes included email. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the software support technician job title. But what industry to start with? Most software support technicians actually find jobs in the finance and health care industries.
If you're interested in becoming a software support technician, one of the first things to consider is how much education you need. We've determined that 45.5% of software support technicians have a bachelor's degree. In terms of higher education levels, we found that 14.0% of software support technicians have master's degrees. Even though most software support technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a software support technician. When we researched the most common majors for a software support technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on software support technician resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a software support technician. In fact, many software support technician jobs require experience in a role such as technical support specialist. Meanwhile, many software support technicians also have previous career experience in roles such as customer service representative or systems administrator.