Software Support Technician Education Requirements

There are several education requirements to become a software support technician. Software support technicians usually study computer science, business or computer information systems. 59% of software support technicians hold a bachelor's degree and 23% hold a associate degree. We found these by analyzing 4,836 software support technician resumes to investigate the topic of software support technician education more precisely.

The most common colleges for students to pursue their goal of becoming a software support technician are University of Phoenix and DeVry University.

For those who would rather stay in your pajamas during the day, we prepared some online courses that can help in software support technician education paths.

We prepared a list of a software support technician certifications that you should consider. The necessary certifications that software support technicians must have to succeed are Network 5 Certification and Certified Network Computer Technician (CNCT).

Software Support Technician JOBS

What Education is Needed to Become a Software Support Technician?

What Degree Should I Get to Become a Software Support Technician?

The most common degree for software support technicians is bachelor's degree 59% of software support technicians earn that degree. A close second is associate degree with 23% and rounding it off is master's degree with 8%.

  • Bachelors, 59%
  • Associate, 23%
  • Masters, 8%
  • High School Diploma, 5%
  • Other Degrees, 5%

What Should I Major in to Become a Software Support Technician?

Most software support technicians, 17% to be exact, major in computer science. Some other common majors for a software support technician include business and computer information systems majors.

Most Common Colleges For Software Support Technicians

Here are the most common colleges for a software support technician career in the US based on their resumes. Advocates often get their degree in University of Phoenix, DeVry University, and Western Washington University .

Software Support Technician Common CollegePercentages
University of Phoenix17.96%
DeVry University14.86%
Western Washington University5.26%
University of North Carolina at Greensboro4.95%
University of Maryland - College Park4.33%
Show More

10 Best Universities For Software Support Technicians

In a lot of cases, a higher education can mean a higher salary or even a better job. That's why we found out the best colleges for software support technicians. We based this list on these metrics: admissions rate, retention rate, mean earnings of students working, ratio of working vs. non-working students 10 years after admission, average cost of attendance and median debt for graduates.

1. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

Website

www.stanford.edu/

Address

450 Serra Mall, Stanford, CA 94305-2061

Median Earnings 6 years after Graduation: $92,800 per year

Net Price: $12,265 per year

Admissions
Acceptance Rate - 4.36%
SAT Average - 1497
ACT Average - 34
Most Popular Majors
Computer Science
Business
Electrical Engineering
English
Communication

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

Website

www.upenn.edu

Address

1 College Hall, Room 100, Philadelphia, PA 19104-6303

Median Earnings 6 years after Graduation: $91,200 per year

Net Price: $25,033 per year

Admissions
Acceptance Rate - 8.41%
SAT Average - 1492
ACT Average - 34
Most Popular Majors
Finance
Business
Information Systems
Computer Science
Communication

3. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

Website

www.northwestern.edu

Address

633 Clark St, Evanston, IL 60208

Median Earnings 6 years after Graduation: $71,900 per year

Net Price: $24,840 per year

Admissions
Acceptance Rate - 8.47%
SAT Average - 1508
ACT Average - 34
Most Popular Majors
Business
Liberal Arts
Communication
Psychology
Computer Science

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

Website

www.usc.edu/

Address

University Park, Los Angeles, CA 90089-0012

Median Earnings 6 years after Graduation: $61,400 per year

Net Price: $30,453 per year

Admissions
Acceptance Rate - 12.96%
SAT Average - 1445
ACT Average - 32
Most Popular Majors
Business
Computer Science
Electrical Engineering
Communication
Accounting

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Enrollment

9,142

Website

www.csub.edu

Address

9001 Stockdale Hwy, Bakersfield, CA 93311-1022

Median Earnings 6 years after Graduation: $39,100 per year

Net Price: $5,687 per year

Admissions
Acceptance Rate - 23.02%
Most Popular Majors
Liberal Arts
Business
Psychology
Criminal Justice
Communication

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

$9,808

Enrollment

13,990

Website

www.binghamton.edu

Address

P.O. Box 6000, Binghamton, NY 13902-6000

Median Earnings 6 years after Graduation: $47,700 per year

Net Price: $18,958 per year

Admissions
Acceptance Rate - 39.81%
SAT Average - 1376
ACT Average - 30
Most Popular Majors
Accounting
Psychology
Computer Science
Business
English

7. San Diego State University

San Diego, CA • Private

In-State Tuition

$7,488

Enrollment

30,018

Website

www.sdsu.edu

Address

5500 Campanile Dr, San Diego, CA 92182-8000

Median Earnings 6 years after Graduation: $41,600 per year

Net Price: $15,287 per year

Admissions
Acceptance Rate - 34.58%
SAT Average - 1213
ACT Average - 25
Most Popular Majors
Business
Psychology
Liberal Arts
Criminal Justice
Communication

8. Boston University

Boston, MA • Private

In-State Tuition

$53,948

Enrollment

17,238

Website

www.bu.edu

Address

One Silber Way, 8th Floor, Boston, MA 02215

Median Earnings 6 years after Graduation: $52,800 per year

Net Price: $30,729 per year

Admissions
Acceptance Rate - 22.09%
SAT Average - 1420
ACT Average - 32
Most Popular Majors
Business
Communication
Computer Science
Psychology
Finance

9. New York University

New York, NY • Private

In-State Tuition

$51,828

Enrollment

26,339

Website

www.nyu.edu

Address

70 Washington Square South, New York, NY 10012-1091

Median Earnings 6 years after Graduation: $55,900 per year

Net Price: $42,397 per year

Admissions
Acceptance Rate - 19.99%
SAT Average - 1419
ACT Average - 32
Most Popular Majors
Liberal Arts
Business
Information Systems
Psychology
Computer Information Systems

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition

$50,530

Enrollment

4,571

Website

https://www.wpi.edu/

Address

100 Institute Road, Worcester, MA 01609-2280

Median Earnings 6 years after Graduation: $66,300 per year

Net Price: $41,390 per year

Admissions
Acceptance Rate - 41.59%
Most Popular Majors
Computer Science
Electrical Engineering
Information Systems
Business
Computer Applications

20 Best Online Courses for Software Support Technicians

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1. Technical Support Case Studies and Capstone

coursera

This course allows you to show what you’ve learned in the previous IT Technical Support professional certification courses and apply that knowledge to realistic situations. The IT Technical Support Capstone leads you through a series of technical support case studies that require hands-on work to resolve. You will practice analyzing user help requests and troubleshooting various issues. You’ll demonstrate your knowledge of hardware, software, networking, security, and cloud computing. You’ll...

See More on Coursera

2. Introduction to Technical Support

coursera

Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree. Get an insider’s view into IT Support work. Learn about IT Support roles and levels, the support escalation matrix, ticketing systems, common support tools, and remote support software. Then, hear about career opportunities and career pathways from...

See More on Coursera

3. Technical Support Fundamentals

coursera

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program...

See More on Coursera

4. Computer Hardware and Software

coursera

This course provides foundational understanding of how computers process information through hardware and software. You will investigate the world of Information Technology (IT) and survey hardware components, mobile devices, operating systems, programs and apps, network fundamentals, the Internet, and touch on security and ethics...

See More on Coursera

5. IBM Technical Support

coursera

Get ready for a rewarding career in Information Technology (IT) - no experience or degree is required to get started. With over 400,000 US job openings and an average entry-level salary of $52,000¹ Computer Support Specialists are in high demand with opportunities for career advancement. This Professional Certificate program from IBM was built by experts to prepare you for an entry-level job in Technical Support. When dedicating a few hours per week, you can complete the program in 3 to 6...

See More on Coursera

6. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

udemy
4.3
(1,020)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

See More on Udemy

7. IT Support Technical Skills Bootcamp

udemy
4.5
(459)

Hands-on Technical skills for IT Support Professionals...

See More on Udemy

8. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(387)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

See More on Udemy

9. Active Directory Administration for Helpdesk Technicians

udemy
4
(616)

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

See More on Udemy

10. IT Support Technical Skills Helpdesk

udemy
4.7
(727)

Hands-on Technical skills for IT Support Learners...

See More on Udemy

11. Advanced IT Troubleshooting for Helpdesk Support Technicians

udemy
4.3
(1,036)

Learn some of the less common IT troubleshooting techniques for Windows computers...

See More on Udemy

12. Complete IT Support Specialist Course: IT Foundations

udemy
4.3
(626)

IT Support Foundations: Learn the skills equivalent to an associates in this series and qualify for an entry level job...

See More on Udemy

13. Windows Server 2019: Active Directory, GPO, R. Server Access

udemy
4.7
(4,113)

Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...

See More on Udemy

14. Customer Service & Support For Customer Service Executives

udemy
4.5
(327)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

See More on Udemy

15. IT & Technical Support Guide to Helpdesk, Desktop & Servers

udemy
4.1
(1,092)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

See More on Udemy

16. Customer Service, Customer Support, And Customer Experience

udemy
4.5
(907)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

See More on Udemy

17. IT Support/HelpDesk Fundamentals - 9 Topics in one course!

udemy
4.5
(535)

Master the skills and qualities employers look for when hiring IT Help Desk/Support/Technician...

See More on Udemy

18. Technical Support Case Studies Capstone

edX (Global)

In this Capstone, you will demonstrate your ability to perform in an Information Technology (IT) Support role by applying your new knowledge to real-world situations. You will practice analyzing user help requests and troubleshooting various issues that a Tech Support role would encounter. You’ll demonstrate your knowledge of hardware, software, networking, security, and cloud computing – all areas with which a tech support role interacts regularly. You'll also showcase your knowledge and...

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19. Technical Support Basics for Everyone

edX (Global)

According to Indeed.com in August 2022, the average annual salary for Technical Support is $51,758, though it can go considerably higher. The need for technology is constantly growing, as is the job market for tech support professionals. In this course you’ll get an insider’s view into IT Support work. Learn about IT Support roles and levels, the support escalation matrix, ticketing systems, common support tools, and remote support software. To help you with moving into the field, the course...

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20. Software, Programming and Database Basics

edX (Global)

Maintaining and updating software is an important activity for a Technical Support role. There are many types of software, and understanding software can be overpowering. This course introduces the fundamentals of software and how to manage software from an information technology (IT) perspective. You'll be introduced to various types of software, ranging from the operating system running on your mobile phone to the applications that run databases on your computer at work. You'll also learn...

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Best Software Support Technician Certifications in 2023

1. Network 5 Certification

Technology today is 'networked' - even in the literal sense. Networks have become an integral part of mundane existence. It is inconceivable to think of communications exclusive of networks. Network 5 serves to expose the learner to basic networking concepts.

Technology today is 'networked' - even in the literal sense. Networks have become an integral part of mundane existence. It is inconceivable to think of communications exclusive of networks. Network 5 serves to expose the learner to basic networking concepts.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? 
Certifying Organization
EC-Council
This Certificate Is Also Popular Among
Details Details

2. Certified Network Computer Technician (CNCT)

Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.

Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 4 year(s)
Certifying Website
Certified Network Computer Technician
Certifying Organization
ETA International
This Certificate Is Also Popular Among
Details Details

3. Security 5 Certification

The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics. The Security5 program gives individuals basic networking literacy skills to begin high-end IT programs.

The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics. The Security5 program gives individuals basic networking literacy skills to begin high-end IT programs.

Certification Details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 3 year(s)
Certifying Organization
EC-Council
This Certificate Is Also Popular Among
Details Details

4. Software Engineering Master Certification (SEMC)

This professional competency certification requires successful completion of Certificates of Proficiency in twelve key knowledge areas: Software Engineering Requirements, Software Engineering Design, Software Engineering Construction, Software Engineering Testing, Software Engineering Maintenance, Software Engineering Configuration Management, Software Engineering Quality, Software Engineering Processes, Software Engineering Models & Methods, Software Engineering Management, Software Engineering Project Management, Software Engineering Economics and the successful completion of two advanced applied modules.

This professional competency certification requires successful completion of Certificates of Proficiency in twelve key knowledge areas: Software Engineering Requirements, Software Engineering Design, Software Engineering Construction, Software Engineering Testing, Software Engineering Maintenance, Software Engineering Configuration Management, Software Engineering Quality, Software Engineering Processes, Software Engineering Models & Methods, Software Engineering Management, Software Engineering Project Management, Software Engineering Economics and the successful completion of two advanced applied modules.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 3 year(s)
Certifying Website
Software Engineering Master Certification
Certifying Organization
IEEE Computer Society
This Certificate Is Also Popular Among
Details Details

5. Cisco Certified Network Associate (CCNA)

CCNA certification is the first level of Cisco Career certification and indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.

CCNA certification is the first level of Cisco Career certification and indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 3 year(s)
Certifying Website
Cisco Certified Network Associate
Certifying Organization
Global Knowledge
This Certificate Is Also Popular Among
Details Details

6. Microsoft Certified Desktop Support Technician (MCDST)

Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This credential proves your ability to successfully troubleshoot desktop environments that run on the Microsoft Windows operating system. It also shows you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.

Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This credential proves your ability to successfully troubleshoot desktop environments that run on the Microsoft Windows operating system. It also shows you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? No
Certifying Organization
Microsoft Corporation
This Certificate Is Also Popular Among
Course That Help You To Prepare For Certification
70-685: Enterprise Desktop Support Technician for Windows 7
udemy
4.1
(100)
View Details on Udemy
Details Details

7. Certified Phlebotomy Technician (CPT)

A Certified Phlebotomy Technician (CPT) draws blood from patients or donors in hospitals, blood banks, or similar facilities for analysis or other medical purposes.

A Certified Phlebotomy Technician (CPT) draws blood from patients or donors in hospitals, blood banks, or similar facilities for analysis or other medical purposes.

Certification Details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 2 year(s)
Certifying Website
Certified Phlebotomy Technician
Certifying Organization
National Healthcareer Association
This Certificate Is Also Popular Among
Details Details

Entry Level Jobs For Becoming A Software Support Technician

Top 10 Affordable Universities For Software Support Technicians

If those top 10 were a bit out of your price range, you might want to check these schools instead. After factoring in in-state tuition and fees, average cost of attendance, admissions rate, average net price and mean earnings after 6 years, we found that these are the most affordable schools for software support technicians.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Cost of Attendance

16,714

Website

www.csub.edu

Address

9001 Stockdale Hwy, Bakersfield, CA 93311-1022

Median Earnings 6 years after Graduation: $39,100 per year

Net Price: $5,687 per year

Admissions
Acceptance Rate - 23.02%
Most Popular Majors
Liberal Arts
Business
Psychology
Criminal Justice
Communication

2. SUNY Farmingdale

Farmingdale, NY • Private

In-State Tuition

$8,306

Cost of Attendance

16,091

Website

www.farmingdale.edu/

Address

2350 Broadhollow Road, Farmingdale, NY 11735-1021

Median Earnings 6 years after Graduation: $44,800 per year

Net Price: $9,268 per year

Admissions
Acceptance Rate - 46.07%
SAT Average - 1091
ACT Average - 22
Most Popular Majors
Business
Liberal Arts
Criminal Justice
Psychology
Electrical Engineering

3. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-State Tuition

$7,240

Cost of Attendance

13,991

Website

www.brooklyn.cuny.edu

Address

2900 Bedford Ave, Brooklyn, NY 11210-2889

Median Earnings 6 years after Graduation: $36,900 per year

Net Price: $3,000 per year

Admissions
Acceptance Rate - 44.26%
SAT Average - 1150
Most Popular Majors
Business
Psychology
Accounting
Information Systems
Finance

4. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition

$6,942

Cost of Attendance

14,469

Website

https://www.csudh.edu

Address

1000 E Victoria St, Carson, CA 90747

Median Earnings 6 years after Graduation: $38,300 per year

Net Price: $3,891 per year

Admissions
Acceptance Rate - 63.94%
Most Popular Majors
Business
Psychology
Liberal Arts
Criminal Justice
Communication

5. Brigham Young University

Provo, UT • Private

In-State Tuition

$5,620

Cost of Attendance

18,136

Website

www.byu.edu

Address

Main Campus, Provo, UT 84602

Median Earnings 6 years after Graduation: $46,600 per year

Net Price: $13,181 per year

Admissions
Acceptance Rate - 64.47%
SAT Average - 1324
ACT Average - 29
Most Popular Majors
Accounting
Business
Psychology
Computer Science
Computer Information Systems

6. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition

$6,798

Cost of Attendance

18,306

Website

www.csulb.edu

Address

1250 Bellflower Blvd, Long Beach, CA 90840-0115

Median Earnings 6 years after Graduation: $40,000 per year

Net Price: $8,982 per year

Admissions
Acceptance Rate - 31.21%
SAT Average - 1146
ACT Average - 23
Most Popular Majors
Business
Psychology
Liberal Arts
Communication
Computer Science

7. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-State Tuition

$4,094

Cost of Attendance

14,302

Website

https://www.uprm.edu

Address

Call Box 9000, Mayaguez, PR 00681

Median Earnings 6 years after Graduation: $38,700 per year

Net Price: $8,584 per year

Admissions
Acceptance Rate - 63.51%

8. California State University - Los Angeles

Los Angeles, CA • Private

In-State Tuition

$6,749

Cost of Attendance

14,823

Website

www.calstatela.edu

Address

5151 State University Dr, Los Angeles, CA 90032

Median Earnings 6 years after Graduation: $37,200 per year

Net Price: $4,175 per year

Admissions
Acceptance Rate - 41.52%
SAT Average - 978
ACT Average - 18
Most Popular Majors
Business
Liberal Arts
Criminal Justice
Psychology
Communication

9. New Mexico Institute of Mining and Technology

Socorro, NM • Private

In-State Tuition

$7,770

Cost of Attendance

21,244

Website

www.nmt.edu

Address

801 Leroy Place, Socorro, NM 87801

Median Earnings 6 years after Graduation: $49,000 per year

Net Price: $14,236 per year

Admissions
Acceptance Rate - 23.16%
SAT Average - 1264
ACT Average - 26
Most Popular Majors
Computer Science
Electrical Engineering
Liberal Arts
Psychology
Business

10. Baruch College of the City University of New York

New York, NY • Private

In-State Tuition

$7,262

Cost of Attendance

14,046

Website

www.baruch.cuny.edu

Address

One Bernard Baruch Way, New York, NY 10010

Median Earnings 6 years after Graduation: $47,500 per year

Net Price: $2,981 per year

Admissions
Acceptance Rate - 39.29%
SAT Average - 1305
Most Popular Majors
Finance
Accounting
Business
Psychology
Management Information Systems

Top 10 Hardest Universities To Get Into For Software Support Technicians

Some people like a challenge. Well, we challenge you to get into one of these schools. It's not going to be easy. We know this based on these institutions' admissions rates, average SAT scores accepted, median ACT scores accepted and mean earnings of students 6 years after admission.

1. Stanford University

Stanford, CA • Private

Admissions Rate

4%

SAT Average

1,497

Website

www.stanford.edu/

Address

450 Serra Mall, Stanford, CA 94305-2061

Median Earnings 6 years after Graduation: $92,800 per year

Net Price: $12,265 per year

Admissions
Acceptance Rate - 4.36%
SAT Average - 1497
ACT Average - 34
Most Popular Majors
Computer Science
Business
Electrical Engineering
English
Communication

2. Northwestern University

Evanston, IL • Private

Admissions Rate

8%

SAT Average

1,508

Website

www.northwestern.edu

Address

633 Clark St, Evanston, IL 60208

Median Earnings 6 years after Graduation: $71,900 per year

Net Price: $24,840 per year

Admissions
Acceptance Rate - 8.47%
SAT Average - 1508
ACT Average - 34
Most Popular Majors
Business
Liberal Arts
Communication
Psychology
Computer Science

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions Rate

8%

SAT Average

1,492

Website

www.upenn.edu

Address

1 College Hall, Room 100, Philadelphia, PA 19104-6303

Median Earnings 6 years after Graduation: $91,200 per year

Net Price: $25,033 per year

Admissions
Acceptance Rate - 8.41%
SAT Average - 1492
ACT Average - 34
Most Popular Majors
Finance
Business
Information Systems
Computer Science
Communication

4. University of Southern California

Los Angeles, CA • Private

Admissions Rate

13%

SAT Average

1,445

Website

www.usc.edu/

Address

University Park, Los Angeles, CA 90089-0012

Median Earnings 6 years after Graduation: $61,400 per year

Net Price: $30,453 per year

Admissions
Acceptance Rate - 12.96%
SAT Average - 1445
ACT Average - 32
Most Popular Majors
Business
Computer Science
Electrical Engineering
Communication
Accounting

5. Boston University

Boston, MA • Private

Admissions Rate

22%

SAT Average

1,420

Website

www.bu.edu

Address

One Silber Way, 8th Floor, Boston, MA 02215

Median Earnings 6 years after Graduation: $52,800 per year

Net Price: $30,729 per year

Admissions
Acceptance Rate - 22.09%
SAT Average - 1420
ACT Average - 32
Most Popular Majors
Business
Communication
Computer Science
Psychology
Finance

6. New York University

New York, NY • Private

Admissions Rate

20%

SAT Average

1,419

Website

www.nyu.edu

Address

70 Washington Square South, New York, NY 10012-1091

Median Earnings 6 years after Graduation: $55,900 per year

Net Price: $42,397 per year

Admissions
Acceptance Rate - 19.99%
SAT Average - 1419
ACT Average - 32
Most Popular Majors
Liberal Arts
Business
Information Systems
Psychology
Computer Information Systems

7. Vanderbilt University

Nashville, TN • Private

Admissions Rate

10%

SAT Average

1,514

Website

www.vanderbilt.edu

Address

2101 West End Avenue, Nashville, TN 37240

Median Earnings 6 years after Graduation: $61,900 per year

Net Price: $20,253 per year

Admissions
Acceptance Rate - 9.61%
SAT Average - 1514
ACT Average - 34
Most Popular Majors
Computer Science
Business
English
Finance
Electrical Engineering

8. Rensselaer Polytechnic Institute

Troy, NY • Private

Admissions Rate

43%

SAT Average

1,415

Website

www.rpi.edu

Address

110 8th St, Troy, NY 12180-3590

Median Earnings 6 years after Graduation: $66,700 per year

Net Price: $36,159 per year

Admissions
Acceptance Rate - 42.99%
SAT Average - 1415
ACT Average - 31
Most Popular Majors
Computer Science
Electrical Engineering
Business
Information Systems
Psychology

9. George Washington University, The

Washington, DC • Private

Admissions Rate

42%

SAT Average

1,380

Website

https://www.gwu.edu

Address

1918 F Street NW, Washington, DC 20052

Median Earnings 6 years after Graduation: $58,600 per year

Net Price: $33,734 per year

Admissions
Acceptance Rate - 41.87%
SAT Average - 1380
ACT Average - 31
Most Popular Majors
Business
Computer Science
Accounting
Computer Information Systems
Electrical Engineering

10. University of Rochester

Rochester, NY • Private

Admissions Rate

29%

SAT Average

1,422

Website

https://www.rochester.edu

Address

Wallis Hall, Rochester, NY 14627

Median Earnings 6 years after Graduation: $49,300 per year

Net Price: $29,373 per year

Admissions
Acceptance Rate - 29.42%
SAT Average - 1422
ACT Average - 32
Most Popular Majors
Business
Computer Science
Electrical Engineering
Psychology
English

Top 10 Easier To Apply Universities For Software Support Technicians

Why make getting a job harder on yourself than it has to be? With these colleges, you're sure to be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores and average salary of students 6 years after graduation in order to uncover which were the easiest schools to get into.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions Rate

68%

SAT Average

964

Website

www.okwu.edu

Address

2201 Silver Lake Rd, Bartlesville, OK 74006-6299

Median Earnings 6 years after Graduation: $50,500 per year

Net Price: $26,279 per year

Admissions
Acceptance Rate - 67.73%
SAT Average - 964
ACT Average - 19
Most Popular Majors
Liberal Arts
Psychology
Accounting
Business
English

2. Barry University

Miami, FL • Private

Admissions Rate

91%

SAT Average

1,006

Website

www.barry.edu

Address

11300 NE 2nd Ave, Miami Shores, FL 33161-6695

Median Earnings 6 years after Graduation: $43,700 per year

Net Price: $17,937 per year

Admissions
Acceptance Rate - 91.25%
SAT Average - 1006
ACT Average - 20
Most Popular Majors
Business
Liberal Arts
Information Systems
Psychology
Accounting

3. Nyack College

New York, NY • Private

Admissions Rate

98%

SAT Average

999

Website

www.nyack.edu/consumerinfo

Address

1 South Boulevard, Nyack, NY 10960-3698

Median Earnings 6 years after Graduation: $38,500 per year

Net Price: $20,151 per year

Admissions
Acceptance Rate - 98.25%
SAT Average - 999
ACT Average - 20
Most Popular Majors
Liberal Arts
Business
Psychology
Criminal Justice
English

4. La Roche College

Pittsburgh, PA • Private

Admissions Rate

99%

SAT Average

1,008

Website

www.laroche.edu

Address

9000 Babcock Blvd, Pittsburgh, PA 15237-5898

Median Earnings 6 years after Graduation: $35,900 per year

Net Price: $19,947 per year

Admissions
Acceptance Rate - 99.39%
SAT Average - 1008
ACT Average - 19
Most Popular Majors
Information Systems
Accounting
Psychology
Criminal Justice
Business

5. LIM College

New York, NY • Private

Admissions Rate

83%

SAT Average

1,061

Website

www.limcollege.edu

Address

12 East 53rd St, New York, NY 10022-5268

Median Earnings 6 years after Graduation: $42,300 per year

Net Price: $36,799 per year

Admissions
Acceptance Rate - 83.46%
SAT Average - 1061
ACT Average - 21
Most Popular Majors
Business

6. Notre Dame College

Cleveland, OH • Private

Admissions Rate

90%

SAT Average

994

Website

www.notredamecollege.edu

Address

4545 College Rd, Cleveland, OH 44121-4293

Median Earnings 6 years after Graduation: $37,000 per year

Net Price: $21,651 per year

Admissions
Acceptance Rate - 89.65%
SAT Average - 994
ACT Average - 19
Most Popular Majors
Business
Psychology
Criminal Justice
Communication
Accounting

7. Saint Martin's University

Lacey, WA • Private

Admissions Rate

96%

SAT Average

1,111

Website

https://www.stmartin.edu

Address

5300 Pacific Ave SE, Lacey, WA 98503-1297

Median Earnings 6 years after Graduation: $41,000 per year

Net Price: $21,826 per year

Admissions
Acceptance Rate - 95.63%
SAT Average - 1111
ACT Average - 21
Most Popular Majors
Computer Science
Business
Psychology
Accounting
Criminal Justice

8. Cardinal Stritch University

Milwaukee, WI • Private

Admissions Rate

71%

SAT Average

1,035

Website

https://www.stritch.edu

Address

6801 N Yates Rd, Milwaukee, WI 53217-3985

Median Earnings 6 years after Graduation: $46,400 per year

Net Price: $18,040 per year

Admissions
Acceptance Rate - 70.94%
SAT Average - 1035
ACT Average - 20
Most Popular Majors
Business
Psychology
Accounting
Communication
Computer Science

9. Iona College

New Rochelle, NY • Private

Admissions Rate

88%

SAT Average

1,089

Website

www.iona.edu

Address

715 North Ave, New Rochelle, NY 10801-1890

Median Earnings 6 years after Graduation: $45,900 per year

Net Price: $28,754 per year

Admissions
Acceptance Rate - 88.16%
SAT Average - 1089
ACT Average - 23
Most Popular Majors
Business
Accounting
Finance
Communication
Psychology

10. Holy Names University

Oakland, CA • Private

Admissions Rate

70%

SAT Average

849

Website

www.hnu.edu

Address

3500 Mountain Blvd, Oakland, CA 94619-1699

Median Earnings 6 years after Graduation: $49,000 per year

Net Price: $23,175 per year

Admissions
Acceptance Rate - 70.04%
SAT Average - 849
ACT Average - 20
Most Popular Majors
Business
Psychology
Liberal Arts
Communication
Finance

Average Software Support Technician Salary by Education Level

Software support technicians with a Masters degree earn more than those without, at $97,788 annually. With a Doctorate degree, software support technicians earn a median annual income of $92,863.

Software Support Technician Education LevelSoftware Support Technician Salary
High School Diploma or Less$74,005
Master's Degree$97,788
Bachelor's Degree$83,669
Doctorate Degree$92,863
Some College/ Associate Degree$75,808

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Updated March 16, 2023