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Become A Software Technician

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Working As A Software Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $111,753

    Average Salary

What Does A Software Technician Do At Aecom

* Configure component items into a system and install operating system/applications.
* Test configured system for proper function.
* Perform physical tasks to transport and store materials.
* Load and unload trucks and other transporting devices.
* Transport goods by hand truck, cart, or forklift.
* Perform other duties as assigned

What Does A Software Technician Do At Kelly Services

* BS/AA degree in CE, EE, CET, EET or proven years of experiences.
* A+ or other Certification is desirable
* Must have good knowledge of PC IA architecture, PC system hardware peripherals, OS software installation/configuration/driver update, network fundamental and configuration, and at least 2 years of work experience in combination of testing desktop, server, notebook computer systems, and configuring network equipment such as router/switch

What Does A Software Technician Do At SRA International, Inc., A CSRA Company

* Configure component items into a system and install operating system/applications.
* Test configured system for proper function prior to kitting.
* Performs physical tasks to transport or store materials or merchandise.
* Manually loading or unloading trucks, or other transporting devices.
* Unpacking, shelving, or placing items in proper storage locations.
* Transporting goods by hand truck, cart, or forklift.
* Other duties as assigned

What Does A Software Technician Do At Kforce

Work directly with Client on Plant Floor

What Does A Software Technician Do At University of Alaska

* Technical functions in support of the department
* Essential

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How To Become A Software Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Software Technician jobs

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Software Technician Career Paths

Software Technician
Technical Support Specialist Information Technology Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Project Manager Consultant Senior Software Engineer
Chief Technology Officer
11 Yearsyrs
Technician Network Technician Senior System Administrator
Data Center Manager
9 Yearsyrs
Systems Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Help Desk Analyst Systems Engineer Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Systems Engineer Program Manager General Manager
Director Of Sales
10 Yearsyrs
Field Service Technician Network Administrator Technical Services Manager
Director Of Technology And Services
11 Yearsyrs
Network Administrator Systems Analyst
Information Systems Manager
6 Yearsyrs
Technical Support Specialist Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Help Desk Analyst Network Administrator Information Technology Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Software Engineer Systems Engineer Systems Administrator
Information Technology Manager
8 Yearsyrs
Technician Technical Support Specialist Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Senior Software Engineer Project Manager Program Manager
Marketing Manager
6 Yearsyrs
Senior Software Engineer Project Leader Business Analyst
Product Manager
7 Yearsyrs
Network Administrator Systems Administrator Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Systems Engineer Business Analyst Product Manager
Senior Product Manager
9 Yearsyrs
Software Engineer Project Manager
Senior Project Manager
12 Yearsyrs
Systems Administrator Network Engineer Systems Engineer
Senior Software Engineer
6 Yearsyrs
Field Service Technician Sales Consultant Solution Specialist
Solutions Manager
8 Yearsyrs
Project Manager Information Technology Project Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Software Technician Demographics

Gender

  • Male

    70.2%
  • Female

    26.7%
  • Unknown

    3.0%

Ethnicity

  • White

    74.4%
  • Hispanic or Latino

    12.1%
  • Asian

    10.5%
  • Unknown

    2.1%
  • Black or African American

    0.9%
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Languages Spoken

  • Spanish

    28.8%
  • French

    9.1%
  • Chinese

    7.6%
  • Portuguese

    6.1%
  • German

    6.1%
  • Japanese

    6.1%
  • Urdu

    4.5%
  • Italian

    4.5%
  • Arabic

    4.5%
  • Mandarin

    3.0%
  • Russian

    3.0%
  • Carrier

    3.0%
  • Hindi

    3.0%
  • Vietnamese

    1.5%
  • Cheyenne

    1.5%
  • Korean

    1.5%
  • Catalan

    1.5%
  • Dari

    1.5%
  • Armenian

    1.5%
  • Nepali

    1.5%
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Software Technician

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Software Technician Education

Software Technician

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Real Software Technician Salaries

Job Title Company Location Start Date Salary
Software Technical Leader Brocade Communications Systems, Inc. San Jose, CA Sep 02, 2014 $166,000
Software Technical Leader Brocade Communications Systems, Inc. San Jose, CA Aug 29, 2016 $160,000
Principal Software Technical Lead Ecologic Analytics, LLC Bloomington, MN Mar 26, 2010 $157,500
Manager DEV Tech Software Nvidia Corporation Santa Clara, CA Nov 12, 2013 $154,508 -
$197,820
Manager DEV Tech Software Nvidia Corporation Santa Clara, CA Sep 30, 2013 $154,508 -
$175,636
Manager DEV Tech Software Nvidia Corporation Santa Clara, CA Oct 30, 2013 $154,508 -
$175,636
Manager DEV Tech Software Nvidia Corporation Santa Clara, CA Nov 28, 2013 $154,288 -
$174,036
Software Technical Leader Brocade Communications Systems, Inc. San Jose, CA Apr 09, 2016 $152,000
Software Technical Leader Brocade Communications Systems, Inc. San Jose, CA Nov 25, 2015 $150,000
Software Technical Leader Brocade Communications Systems, Inc. San Jose, CA Sep 10, 2015 $150,000 -
$165,000
Software Technical Leader Brocade Communications Systems, Inc. San Jose, CA Aug 04, 2016 $146,000
Software Technical Lead VSS Monitoring, Inc. Sunnyvale, CA Dec 19, 2013 $144,206
Software Technical Leader Brocade Communications Systems, Inc. San Jose, CA Oct 01, 2015 $142,250
Software Technical Lead Fitbit, Inc. San Francisco, CA Aug 04, 2015 $140,000
Software Technical Lead (Custom Products Development) Thales Avionics, Inc. Irvine, CA Oct 15, 2015 $116,295
Software Technical Lead Thales Avionics, Inc. Irvine, CA Oct 22, 2012 $112,000
Software Technical Implementation Associate Manage Accenture LLP Atlanta, GA Apr 16, 2014 $107,400
Director Technical-Software Hughes Network Systems LLC Germantown, MD Sep 18, 2013 $107,328
Software Technical Lead Bias Corporation Atlanta, GA Aug 15, 2014 $105,000
Tech Yahoo, Software SYS DEV, Interm Yahoo! Inc. Sunnyvale, CA Aug 13, 2016 $104,694 -
$136,100
In Market Radio Software Technical Lead Blackberry Corporation Cary, NC Sep 06, 2014 $103,800 -
$155,600
Software Technical Lead Lg Chem Power Inc. Troy, MI Sep 29, 2015 $103,750 -
$107,000
Principle Technical Professional-Software Develo Halliburton Energy Services, Inc. Houston, TX Aug 30, 2014 $86,648
Technical Yahoo!, Software Applications Developmen Yahoo! Inc. Santa Clara, CA Apr 18, 2011 $84,600 -
$110,500
Software Technical Lead Advantage Technical Resourcing, Inc. Boston, MA Apr 23, 2012 $83,845
Engineer Software IT, Business Intelligence Clean Harbors Environmental Services, Inc. Richardson, TX Jun 30, 2014 $83,502 -
$107,900
Engineer, Software & Technology Audacious Inquiry, LLC Baltimore, MD Jan 05, 2014 $80,000
Software Technology Lead Infomerica, Inc. Smithfield, RI Oct 26, 2015 $79,830

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Top Skills for A Software Technician

HardwareIssuesTechnicalSupportDatabasePCTroubleshootWebSQLServerRemoteCustomerServiceDesktopSetupSoftwareDevelopmentUnixWindowsOSInternetCustomerSupportWindowsXPLinuxC/C++SoftwareSupport

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Top Software Technician Skills

  1. Hardware Issues
  2. Technical Support
  3. Database
You can check out examples of real life uses of top skills on resumes here:
  • Assisted the instructors with starting and using the simulation training software while provided on-site troubleshooting for software and hardware issues.
  • Ensured customer satisfaction by providing online technical support.
  • Loaded employee and software information onto prescribed databases.
  • Created a software package called Downtime using lattice c on a tipc to collect test set availability.
  • Test and troubleshoot all hardware and software.

Top Software Technician Employers

Software Technician Videos

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Day in the Life: Software Engineer

Career Choices - Software Engineer

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