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Top 50 Software Technician Skills

Below we've compiled a list of the most important skills for a Software Technician. We ranked the top skills based on the percentage of Software Technician resumes they appeared on. For example, 16.2% of Software Technician resumes contained Hardware Issues as a skill. Let's find out what skills a Software Technician actually needs in order to be successful in the workplace.

These are the most important skills for a Software Technician:

1. Hardware Issues

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high Demand
Here's how Hardware Issues is used in Software Technician jobs:
  • Assisted the instructors with starting and using the simulation training software while provided on-site troubleshooting for software and hardware issues.
  • Provided technical support to engineering teams on software and hardware issues on VAST, CASS, and avionic systems.
  • Work on a team of technicians to correct software or hardware issues
  • Assisted clients with software and hardware issues.

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2. Technical Support

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high Demand
Here's how Technical Support is used in Software Technician jobs:
  • Provide timely and accurate technical support to fabrication corrective action process to ensure Proactive identification/resolution of technical issues impacting shipment.
  • Interfaced with technical support regarding customer-reported problem duplication, tracking, and resolution.
  • Served as operating system expert, providing technical support for entire organization.
  • Ensured customer satisfaction by providing online technical support.
  • Provided technical support, software instruction, hardware installation, software installation, troubleshooting and liaison between outside support and users.
  • Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
  • Experience in interacting with business analysts, developers, technical support and help them base line the requirement specifications.
  • Provided technical support and training to new and existing employees to perform the job at a standard level.
  • Managed software release with technical support, marketing, manufacturing, and sales.
  • Provide issue resolution and technical support to franchise owners and support staff.
  • Provide high level of technical support to internal groups and external customers
  • Provided technical support to end users in an enterprise network.
  • Maintained system software and provided technical support via phone.
  • Provide technical support to meet customer's specifications.
  • Document support issues to establish standardized IT support and a comprehensive technical support knowledgebase for ongoing IT administration.
  • Anticipated issues by conducting pre-application procedures with customers and flagging issues to technical support team for resolution.
  • Set up offices, network and map workstations with tax software Assist with technical support over the phone to tax software clients
  • Developed application forms Software support Technical Support
  • Provide technical support for customers of Ubiquity Software (Anesthesia Software) -Answer all phone calls -Knowledge of medical software
  • Diagnose and repair technical problems * Assemble computer components * Technical support.

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1 Technical Support Jobs

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3. Database

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high Demand
Here's how Database is used in Software Technician jobs:
  • Support consisted of performing analysis, maintaining feature databases, automating feature report generation, and documenting policies and procedures.
  • Provided database support of Oracle databases used by Semi-Conductor manufacturing group to track and collect processing data.
  • Helped identify various software and construct census database.
  • Loaded employee and software information onto prescribed databases.
  • Projected and evaluated client support database.
  • Managed and restored company's database
  • Generated new Action Item Database for multiple internal customers to track open and closed action items using Visual Basic.
  • Used UNIX shell to run scripts and programs for backing up database systems to tape.
  • Implemented the use of MS Access database to reduce cycle time of generating quarterly reports.
  • Developed and maintained a Microsoft Access training project tracking database for the training group.
  • Trained all employees to use the tracking system output from the database.
  • Worked in LAN Services and User Services under Database Administrator.
  • Tested and evaluate POS software programs while building needed databases.
  • Enhanced and maintained the tester information database.
  • Analyze maintenance messages according to configuration and manipulate configuration database according to regulations using SQLite and CCPT
  • Designed and implemented software that loaded tester product data into VAX/VMS Datatrieve/CDD database.
  • Provided support in maintaining an accurate database of sex offender mismatches to ensure the system was being used properly at schools.
  • Developed a bar-coding system and database to track all Internal Unit Requests (IURs).
  • Improved reliability of supply chain software, systems, database and order processing.
  • Lead cross business teams to determine new database requirements.

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3 Database Jobs

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4. Test Procedures

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high Demand
Here's how Test Procedures is used in Software Technician jobs:
  • Designed, programmed, and implemented display screens, test procedures, and user interface for the P.A.W.S.
  • Developed and implemented test procedures for use with digital products.
  • Provide final qualification of software, hardware, and web based application and documentation by accurately following test procedures.
  • Selected to identify and prepare requirement specification, and to write test procedures for new product release.

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5. PCS

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high Demand
Here's how PCS is used in Software Technician jobs:
  • Developed integral technological skills and configured PCs and peripherals for LAN and/or mainframe operation.
  • Prepared PCs for refresh installing OS image, installing hardware/software and adding it to the LAN domain.
  • Assisted in hardware and software census of approximately 250 PCs and 50 Apple computers.
  • Ghosted PCs to back up data and retrofit with new OS and SMS.
  • Support merchants with multiple PCs and multiple accounts on Network capable systems.
  • Developed processes for loading and imaging multiple desktop and laptop PCs.
  • Maintain 500+ fleet of PCs.
  • Installed software over network and standalone computers and restaging of PCs with standard images.
  • Played key role in reimaging and reformatting of numerous PCs for local office.

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6. Customer Service

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high Demand
Here's how Customer Service is used in Software Technician jobs:
  • Earned solid reputation for resolving complex issues and providing exceptional customer service.
  • Provided direct customer service to customers to include troubleshooting issues.
  • Developed documents and created online-help kit to improve customer service.
  • Exhibit strong professional communication and customer service skills.
  • Maintain excellent levels of customer service and professionalism.
  • Recognized for superior customer service.
  • Upgrade credit card processing software Customer Service Salt Lake City, Utah Handle both inbound and outbound calls
  • Repaired computers, worked the front desk, made sales transactions, and took customer service calls.
  • Supported Help Desk operations to ensure the best and reliable customer service to 50+ clients daily.
  • Serve as Acting Team Lead in the absence of the Customer Service Center Supervisor.
  • Trained new technicians on support, customer service and phone etiquette.
  • Trained customers on Daktronics software and assisted remotely with software issues* Monitored email accounts/databases to maintain high level of customer service
  • Directed focus on quality control, customer service, helpdesk, and systems administration.
  • Help desk support technician for Dentrix and Eservices with excellent customer service.

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7. SQL

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high Demand
Here's how SQL is used in Software Technician jobs:
  • Supported NT server and workstation, SMS, SQL server and VMS as an administrator on a classified program.
  • Participated in partial development, and provided all testing of PL/SQL code (triggers and stored procedures).
  • Implemented SQL Server SSIS 2016 and incorporated custom code to overcome limitations of the product.
  • Import and export data to the MS Access and SQL Server Database from various sources.
  • Designed database scripts for importing and exporting user data into a SQL Server environment.
  • Involved in Query optimization and tuning using SQL Trace and output files using TKPROF.
  • Support and Upgrade existing customer databases using Stored Procedures, Triggers, and T-SQL.
  • Resolve customer issues through data corrections performed primarily within SQL Server.
  • Performed data migrations from DOS based version to Windows/SQL version.
  • Developed and tested new reporting system using SQL Reporting Services.
  • Designed reports on the monitoring of SQL Server Performance.
  • Analyze and design new Database Sachems in SQL Server.
  • Provided both SQL database and DSL troubleshooting.
  • Developed and coded applications in PL/SQL.
  • Maintained SQL server 7-database system.
  • Designed and created automated process to build SQL Server transactional replication publications.
  • Designed and implemented new transactional data store loading data from multiple application data sources ranging from DB2 to SQL Server.
  • Involved in Mapping data for safe and secure Data Transfer Configured Active/Active and Active/passive SQL Server Clusters.
  • Deployed Optimized Asterisk/FreePBX/MYSQL template in the OpenVZ based cloud environment; Performance and Scalability tests.

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3 SQL Jobs

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8. Windows XP

demand arrow
high Demand
Here's how Windows XP is used in Software Technician jobs:
  • Load and configure various operating systems such as Windows XP, Vista, Windows 7, Windows 8-8.1 and Mac.
  • Performed new installs of Windows XP on several hundred new Dell laptops per the upgrade project for the Boeing Company.
  • Helped new employees understand how to migrate computers from one Windows XP system to the Windows 7.
  • Installed new operating systems (Windows XPE) on computers that were had damaged operating systems.

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9. Test Cases

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high Demand
Here's how Test Cases is used in Software Technician jobs:
  • Used Microsoft Excel spreadsheets to track and monitor test cases running on servers each running multiple VM's.
  • Write test cases to test the application manually in HP quality center and automate using Quick test pro.
  • Analyzed requirements documents and Use Cases to prepare the detailed Test Plans, Test Cases.
  • Completed over 20 test cases outlining the features of both tools and core product functionality.
  • Verified product releases of real time rating engines to execute test cases.
  • Executed prepared test cases and reported defects found.
  • Develop, prioritize, and organize test cases.
  • Execute software test cases against product baseline.
  • Created test cases based on requirements.
  • Test Plans, Test cases and Test Reports created by the team and made sure that they confirm to the BRD/FS.
  • Completed over 30 regression test cases covering various components of analytical software updates.
  • Implemented unit test cases using JUnit.

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10. Setup

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high Demand
Here's how Setup is used in Software Technician jobs:
  • Paged out and setup conference bridges for escalated patient impacted critical issues for immediate resolution.
  • Coordinated setup and shipping logistics of workshop materials and equipment.
  • Trained customers in computer-system setup and operations.
  • Perform the front and back-end deployment setup and configuration for all gateways, software, value-add products and some terminals.
  • Tested and troubleshooted computer operations using DOS, Windows NT, Windows 95, OS2 and UNIX; setup networks.
  • Develop setup schedule and quality assurance strategies to ensure on time, on quality product delivery for multiple parties simultaneously.
  • Assisted the software department with the setup and testing of software upgrades.
  • Configured Service Contracts, ServiceRequests, iSupport & Task Manager Setups.
  • Modified setup files and control files for Labview data acquisition software.
  • Led Bryan Tower restack project for hardware deployment and setup.

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11. Software Applications

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high Demand
Here's how Software Applications is used in Software Technician jobs:
  • Installed both internally and externally developed software applications.
  • Provided technical support via phone and remote sessions to customers in the process of upgrading their current Suite of Software applications.
  • Managed Data System software applications for Registrar's Office, Admission's Office, Human Resources and related departments.
  • Installed new software applications, configured hardware and trained end-users on how to move and export files.
  • Conduct trial runs of programs and software applications to be sure they will produce the desired information.

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1 Software Applications Jobs

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12. Desktop

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high Demand
Here's how Desktop is used in Software Technician jobs:
  • Provide desktop software installation, support and troubleshooting for engineering applications at a rocket engine company.
  • Managed and maintained the engineering lab; debugged/repaired production servers and desktop computers
  • Inventory management and desktop support for other co-workers.
  • Provided desktop technical support for translators.
  • Provided on-site technical support which included installation, maintenance and repairs of desktops, laptops, printers and other computer peripherals.
  • Configured and imaged new IBM, HP, Compaq, and Everest model desktop and laptop computers for resale.
  • Downloaded and installed software and updates to clients' servers and desktops using remote control and/or Team Viewer.
  • Installed operating systems and applications and in addition, provided hardware and desktop support for mobile devices.
  • Provided in- depth routine maintenance for personal computers, desktops, and tablets.
  • Install new mother boards and hard drives for Dell Desktop and Dell Laptop.
  • Set up the software and hardware testing for mobile and desktop platforms.
  • Load and configure COTS software on laptops desktops and all in ones.
  • Upgraded software on desktops and laptops for Providence Health Care Centers.
  • Diagnosed, repaired, and tracked server and desktop equipment.
  • Maintained desktop and laptop systems, including repair and upgrades.
  • Repaired Dell Laptops and Desktops in the Washington DC area.
  • Supported desktops, laptops, and servers over the phone and onsite.
  • Operate on Solaris 10 within a Common Desktop Environment.
  • Selected Projects: Library System: Designed a Windows desktop application capable of managing user check-in/check-out on library books and materials.
  • Migrated user profiles to new domains using Profile Wizard Verified and changing DNS settings Installed remote desktop software Changed user rights

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13. Unix

demand arrow
high Demand
Here's how Unix is used in Software Technician jobs:
  • Work daily with MPE, UNIX, and SQL applications to provide support to clients.
  • Provided software training courses on UNIX, COBOL & MICROSOFT for Government Housing Authority contracts.
  • Build and produce Flash Port Subscriber Upgrades; Order from the Unix command prompt.
  • Responded to UNIX workstation trouble calls from production floor.
  • Executed scripts in Unix environment to capture files.
  • Created and debugged electronic forms via Unix platform.
  • Utilized BASIC/UX in X-Windows on HP-UNIX systems.
  • Experience running applications in Microsoft and Unix.
  • Provided software and hardware support for UNIX and PC based computer platforms.
  • Contracted with Texas Instruments Tested software on Eagle, Vector and Unix platforms Trained through Texas Instruments programs.

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14. OS

demand arrow
high Demand
Here's how OS is used in Software Technician jobs:
  • Developed a Perl based difference engine to compare log files generated from a pacemaker with those generated using a pacemaker simulator.
  • Worked closely with marketing and customers to understand requirements, and set up delivery commitment milestones.
  • Filed invention disclosure on storage mobility, container persistence, and security using deep packed inspection.
  • Performed remote software installations to address various technical problems and managed Microsoft SharePoint from an administrator.
  • Performed system administrator duties by maintaining Microsoft Exchange objects and mailboxes.
  • Diagnosed computers for potentially unwanted programs.
  • Utilized ISO 9000 Standards to develop quality systems and products for customers and to reduce the costs associated with poor quality.
  • Worked with customers to help understand and diagnose any software and hardware problems, sold accessories and services as needed.
  • Keep close interaction with employees and supervisors to ensure quality of work and other supporting activities as assigned.
  • Staged and supported a Microsoft XP Point of Sale upgrade roll out for Circle K Convenience stores.
  • Developed and documented procedures for installation and support of the product on Microsoft NT networks.
  • Expedited diagnoses and resolution of issues within 24-hours to ensure products stayed on track.
  • Decreased loss of software and publications by creating a checkout system for resources.
  • Performed hardware replacement when needed to aid students without standard labor costs
  • Complete on-site hardware and software support, diagnosis and repair.
  • Diagnose operating system, driver, and program errors.
  • Track overdue items and bring closure to them.
  • Diagnose motherboard, CPU, memory, and connectivity issues * Install and configure HW and SW - Windows operating systems.
  • Work closely with software engineers and use engineering tools to modify component and setting for XRS and G5000 Aircrafts.
  • De-installed all printers, computers, switch and cables when stores were closing.

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1 OS Jobs

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15. Linux

demand arrow
average Demand
Here's how Linux is used in Software Technician jobs:
  • Implemented automated build logging and with error and availability notifications via email in a Linux/BASH/Perl/C/Python environment.
  • Implemented Linux based Clear Case revision control query and capture of metric data using tools such as diff.
  • Used the most current operating systems available, such as Win 10, Mac 10.12 and Linux.
  • Identify major improvements, software analysis skills, knowledge of Python, C, Linux.
  • Implemented build systems for several products in UNIX and Linux NFS environments.
  • Developed embedded radar and sensor systems in C++ on Linux machines.
  • Document all error found during and after installing Linux image.
  • Created software integration tools using Perl on a Linux platform.
  • Used Red Hat Linux running on Dell Blade servers.
  • Configured linux kernel, created daemon scripts as well as custom-made update system for maximum flexibility.

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16. Mac

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average Demand
Here's how Mac is used in Software Technician jobs:
  • Lead and implemented Microsoft Vista upgrades/images for test machines.
  • Provided customer service as well as hardware and software repair in the context of Windows and Mac operating systems.
  • Repaired and maintained coupon machines and system for supermarket food stores in the DC, Maryland and Virginia area.
  • Assisted faculty and students in the Mac/PC lab with Adobe CS and video editing programs to complete college projects.
  • Maintained, repaired, and rebuilt all software and hardware for computer embroidery and heavy duty printing machines.
  • Reloaded and updated the software used by the machines to be able to communicate with the printers.
  • Provided technical support and troubleshooting for several software programs in DOS, Windows and Macintosh environments.
  • Performed troubleshooting for various software platforms including Windows, MS Office, and Mac.
  • Designed several embedded software macro tools for the low level pacemaker programmer.
  • Generated custom reports for pharmaceutical customers with the use of Crystal Reports.
  • Skilled with PC and MAC.
  • Test and implement Meditech upgrades involving pharmacy related issues.
  • Develop and maintain Pharmacy dictionaries in Meditech.
  • Coded interactive voice response applications using APEX OmniVox/OmniView, inluded complex BASIC macros to interact with WEB Services including Dealer Locator.
  • Manage and program software for day to day MACS Telecommunications technology support for The MAC techs for day to day Operations
  • Created standardized load sets for end user computers and performed machine deployments using Symantec Ghost software.
  • Created test environments by installing VMWare virtual machine, Window XP, and Sigma Plot.
  • Train Attending, Resident and Pharmacist on CPOE with Meditech Software.
  • Performed reconstruction of computers Installed Software while disinfecting machines of viruses and spam Organized invoices and evaluations of customer's machines.
  • Developed an Excel VBA macro used by engineering for statistical analysis of high voltage capacitor ageing tests.

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17. Install Software

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average Demand
Here's how Install Software is used in Software Technician jobs:
  • Worked simultaneously in multiple computers to install software in approximately 200-800 phones daily based on phone complexity.
  • Deliver and install software from The Maids International (TMI) network to franchise PC/server (via FTP).
  • Update and install software to classroom computers through VNC or Apple Remote Desktop.
  • Helped install software and trained individuals on how to use software.
  • Install software; both manually and using RDP.
  • Test super computers for reliability; install software.

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18. Internet

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average Demand
Here's how Internet is used in Software Technician jobs:
  • Championed the management of external Internet facing environments and projects to access critical customer service information.
  • Provided DSL/Cable internet Troubleshooting - Provided operating system support for end users.
  • Provide quality technical advice to QS1 data system software users via the phone, chat, and internet.
  • Supervised and installed broadcasting servers, radio and TV networks, and internet connections.
  • Installed Internet software on various PC's and Macintosh computers.
  • Configure software to connect to Internet application servers.
  • Reimaged computers and fixed issues with laptops to make them work with Wi-Fi and internet programs.
  • Maintained a team leader position in handling outstanding customer related issues with AOL internet.

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19. C++

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average Demand
Here's how C++ is used in Software Technician jobs:
  • Researched, designed, and developed high quality software installations using InstallShield Professional and Microsoft Visual C/C++ for a client/server application.
  • Programmed software enhancements/fixes for Ford Diagnostic Software using C++ (VS 2008) and Pal2 computer languages.
  • Performed Sanity and Smoke testing for each new build of DOTNET, JAVA and C++ applications.
  • Developed universal calibration file parser software using C++ that validated PCM flash files.
  • Performed Entry Level Programming on C, C++.
  • Localized and provided QA of various third party software suites, including Siebel, using Visual Basic and Visual C++.
  • Provide SCM on multiple telecommunications systems simultaneously on the HP-UX and Solaris Operating Systems for C/C++ development.

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20. Html

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average Demand
Here's how Html is used in Software Technician jobs:
  • Renewed and created performance reports posted in HTML format for review by decision-makers.
  • Performed updates to company's website using HTML.
  • Worked with code in Perl, Java, C++, Python, HTML, PHP, and SQL.
  • Developed build automation applications using HTML, JavaScript, Windows Script Host, and COM.
  • Used Backbone.js, Javascript, HTML5, CSS3, Java Spring MVC.
  • Used Backbone.js, Javascript, HTML, CSS, Google analytics, Java backend.

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21. Computer System

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average Demand
Here's how Computer System is used in Software Technician jobs:
  • Formulated software support for multiple classrooms and desktop computer systems for technical training organization.
  • Maintained, analyzed, troubleshot, and repaired computer systems hardware and computer peripherals.
  • Designed, built and supported computer systems, amplifiers and software for carillon systems.
  • Identify and correct or advise, on operational issues in client computer systems.
  • Researched issues on various computer systems to resolve issues and complaints.
  • Loaded software onto newly built computer systems on assembly line.
  • Install and maintain company's computer systems and network.
  • Oversee the daily performance of computer systems.
  • Provided telephone and email support of computer systems, as well as onsite installation and support.

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22. Trouble Shooting

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average Demand
Here's how Trouble Shooting is used in Software Technician jobs:
  • Analyze and investigate problem solving hardware/software trouble shooting techniques.
  • Monitored systems performance and performed trouble shooting.
  • Level 2 trouble shooting when needed, implement new clients as well as managing the team and being the team leader.
  • Assist other testers and development engineers with functionality, testing, trouble shooting, etc.
  • Trouble shooting of sales software for credit processing terminals & point of sale systems.
  • Trouble shooting, help desk and phone support required when not in providers office.
  • Utilize advanced technical trouble shooting to determine hardware and software corruption and damage.
  • Provided hardware and software set up, support training and trouble shooting.
  • Trouble shooting customer issues with the OnStar units.

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23. QA

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average Demand
Here's how QA is used in Software Technician jobs:
  • Performed patch testing on the then current product to allow QA to focus entirely on the future version of the applications.
  • Create consolidated QA metrics, Defect Metrics and Test Report for the release and share with management.
  • Followed the upgrade procedures and conducted QA on client systems to verify their software functions as intended.
  • Acted as Release Engineer and DBA for development, QA and UAT environments.
  • Performed and coordinated system configuration for software engineers and QA staff.
  • Participated in the Product backlog review sessions to provide QA inputs/suggestions to finalise the user stories and design Test scenarios.
  • Manage Monitor and Report Test progress for Enterprise QA group to the management.

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24. Lotus Notes

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average Demand
Here's how Lotus Notes is used in Software Technician jobs:
  • Created and published assembly documentation on corporate Lotus Notes databases.
  • Directed and organized fellow workers to achieve planed goals for Lotus Notes conversion.
  • Updated the company database with solutions to frequent problems using Lotus Notes
  • Uninstalled Outlook and migrated data to Lotus Notes.
  • Logged calls using Lotus Notes Trouble Tickets.
  • Top Lotus Notes support person.
  • Moved LAN/WAN equipment Lotus Notes installation to various ManPower offices in North Central Indiana Installations and modifications of Point of Sale software

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25. Software Development

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average Demand
Here's how Software Development is used in Software Technician jobs:
  • Maintain records for programmers/developers of past software development projects.
  • Contracted as programmer and debugger for software development.
  • Worked with developers to troubleshoot defects and suggested improvements as needed throughout the software development process prior to release.
  • Supported flash calibration software development for the Ford Fuel Cell vehicle program, THINK.
  • Worked with Unisys performing computer programming, software development, systems analysis, and other specialized technical repairs at Capital One.

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3 Software Development Jobs

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26. Software Products

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average Demand
Here's how Software Products is used in Software Technician jobs:
  • Provided technical interface among manufacturing sites to ensure the integrity and protection of software products.
  • Maintained database testing, scripting and revisions of software products utilizing different operating systems.
  • Performed audits and tests of software products in accordance with software test plans and procedures.
  • Provide technical support and sales on over 100 educational and gaming software products.
  • Create marketing material promoting new software products for Electronic File Processing to be used in tradeshows, presentation meetings.
  • Performed technical support for all Allegiant software products on Macintosh and Windows platforms.
  • Fielded calls and assisted in customer issue solution Worked with programmers to add enhancements to our software products Research and development

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4 Software Products Jobs

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27. Proprietary Software

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average Demand
Here's how Proprietary Software is used in Software Technician jobs:
  • Hired to develop customized applications written in proprietary software languages which provided reporting functionality for the administrative and academic campus community.
  • Provided telephone support for a client/server proprietary software package.
  • Problem-solved computers, components and proprietary software for Fortune 500's branches nationwide.

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28. Computer Hardware

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average Demand
Here's how Computer Hardware is used in Software Technician jobs:
  • Configured and tested computer hardware, networking software and operating system software.
  • Installed computer hardware and software management systems in restaurants throughout the Washington, DC Metropolitan area.
  • Design, build and maintain Macintosh computer hardware and custom Filemakerdatabase applications for a variety of individuals and small businesses.
  • Conducted computer hardware and software set-up and support Analyzed and determined upgrades required to improve system reliability and integrity.

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29. Powerpoint

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average Demand
Here's how Powerpoint is used in Software Technician jobs:
  • Create weekly PowerPoint presentation for management of Action Items closed/open.
  • Created and maintained course curriculum, both Instructor-Led and Online, including all presentations, written materials and PowerPoint presentations.
  • Use Microsoft software (Word, Excel and PowerPoint) to interact with the DOORS tool.
  • Generated employee training material using Word and PowerPoint and, conducted user training classes.
  • Moderate knowledge in Word, PowerPoint, and Outlook.

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30. Active Directory

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low Demand
Here's how Active Directory is used in Software Technician jobs:
  • Maintained and updated Active Directory and Exchange accounts.
  • Utilize ThinkVantage ImageUltra Builder for imaging of computers and Radia/HP Client Automation to push applications to Active Directory computer account.
  • Add computer and user accounts to Active Directory application groupsdomain
  • Ghost imaging, print drive mapping and hard wiring of equipment Wireless configuration and Active Directory of units.

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31. Computer Software

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low Demand
Here's how Computer Software is used in Software Technician jobs:
  • Answered user inquiries regarding computer software and hardware operation.
  • Assist undergraduate engineering students with computer software issues.
  • Trained, supervised, and motivated new staff; including training in the operation of our computer software, etc.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems for the Neat Company.
  • Assisted in the programming of Lockheed Martin's computer software.
  • Troubleshot/repaired computer software Installed new computer software Missouri University of Science and Technology Rolla, MO
  • included: Handled 50 call a day Assisted customer with computer software problems Removed computer viruses, installing computer software

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32. Android

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low Demand
Here's how Android is used in Software Technician jobs:
  • Developed HW/SW solution to reliably measure touch framework/application latency of Android devices.
  • Ported same application to Android.
  • Develop great customer rapport.Skills UsedWindows and Mac management,iOS and Android configuration,hardware and software configuration and replacement

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33. Python

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low Demand
Here's how Python is used in Software Technician jobs:
  • Used Python and bash to create run-scripts to launch multiple configurations of training simulations, and developed game like training scenarios.
  • Adjusted minor script issues (java and python) and provided feedback through data logs.
  • Designed and developed security plugins in python for Keystone (Openstack's security module) using RSA Access Manager for IAM.
  • Implemented automated tests in Openstack using Python for certain control points and integrated them with RSA Archer for PCI compliance verification.

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1 Python Jobs

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34. Novell

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low Demand
Here's how Novell is used in Software Technician jobs:
  • Assisted the Developers with Novell driver development for newly developed Compaq servers.
  • Interfaced closely with Novell technical contacts when problems occurred.
  • Installed on-site hardware and networked computers on Novell, Windows 95, Windows 98 and Windows NT platforms.
  • Established communications across multiple platforms, including Windows NT, UNIX, Windows 2000 and Novell.
  • Designed and implemented software version control system (PVCS) on Novell LAN.

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35. Bios

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low Demand
Here's how Bios is used in Software Technician jobs:
  • Debugged bios issues during bring up for a Hardware Abstraction Layer implemented in firmware.
  • Test and troubleshoot BIOS / Firmware/ Hardware issue related.
  • Execute Lan Testing / Wi-Fi testing, Update Bios thru various options for testing of Setup.
  • Team work Advanced hardware troubleshooting Advanced OS configuration Scripts and Batch Files Communication skills MS Products BIOS Configuration Accurate and detailed reporting

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36. C #

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low Demand

37. Microsoft Windows

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low Demand
Here's how Microsoft Windows is used in Software Technician jobs:
  • Installed applications with Microsoft Windows 3.1 and Microsoft Windows for Workgroups platforms.

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2 Microsoft Windows Jobs

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38. VPN

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low Demand
Here's how VPN is used in Software Technician jobs:
  • Engineer responsible for designing and administering Checkpoint centrally managed firewalls, VPN Encrypted Tunnels, and Nokia IP network devices.
  • Use of various VPN technologies to remotely access client's servers and workstations.
  • Improved service levels with extensive knowledge of EVPN, ACE, RSA, PKI, and radius.
  • Win 7 use with Aventail vpn client, certificates for connect to UTC - SAP, SAS.

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39. POS

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low Demand
Here's how POS is used in Software Technician jobs:
  • Work with proposals, contract administration, project scheduling/tracking, materials and equipment procurement.
  • Reason for Leaving - No possibility of advancement
  • Obtain new customers though negotiated sales of our sponsored Focus Point of Sale (POS) systems.
  • Developed using Agile methodologies; these API's were exposed with 'C' and Java bindings.
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Assisted in the creation of proof-of-concept systems that were utilized for marketing and sales purposes.
  • Performed diagnoses, troubleshooted and repaired POS devices in the Shop and on a field.
  • Used Quality Center as repository for maintaining Test Cases, execution and tracking the Defects.
  • Established and maintained a technical publication repository for the U.S. Navy including software discs.
  • Analyzed cable routes in order to pinpoint possible causes for network issues during outages.
  • Write and follow Excel spreadsheets for testing purposes on each build cycle.
  • Executed Internal Test Procedures and completed Test Results Forms for ISO purposes.
  • Created Test Data before manual test run for Positive and Negative testing.
  • Designed and implemented filter software for a Postscript printer.
  • Image IBM SurePOS workstations using Norton Ghost.
  • Preformed analysis for trouble shooting purposes.
  • Compose and type routine correspondence.
  • Project manager for Proposition 39.
  • Liaised and diagnosed with Chase Help Desk on pre and post conversion software/hardware issues on the phone at the BCDS.
  • contract position) Loading software upgrades.

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40. Technical Assistance

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low Demand
Here's how Technical Assistance is used in Software Technician jobs:
  • Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
  • Job Description Installing and maintaining payroll software as well as technical assistance over the phone.
  • Read technical manuals, conferred with users, and conducted computer diagnostics to determine nature of problems and provide technical assistance.
  • Provided technical assistance to members of the Allegiant Developer Support program.

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41. CSS

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low Demand
Here's how CSS is used in Software Technician jobs:
  • Developed graphical user interfaces (GUI) in Java and Javascript/CSS used to organize log files for the Boundary Components program.
  • Implemented and stress tested new functionality for a CSS (Common Cryptographic Subsystem) product.

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42. Customer Requirements

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Here's how Customer Requirements is used in Software Technician jobs:
  • Achieved success by understanding customer requirements and resolving technical issues through innovative approaches and consistent operational delivery and design documentation.
  • Work with engineering staff to implement software and infrastructure strategies that satisfy customer requirements.
  • Processed cameras through shipping and receiving to satisfy customer requirements.
  • Review procedures/specifications for software/hardware processes based on customer requirements.
  • Trained in Alpharetta Georgia to learn the design and customer requirements.

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43. Solaris

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low Demand
Here's how Solaris is used in Software Technician jobs:
  • Utilize skills in Unix, Solaris, and all Windows platforms to complete assigned testing projects.
  • Install, upgrade, patch and configure SUN Solaris 8/9/10 on Sun Servers.
  • Customized Siebel Software Network Administrator Windows NT administration Unix (Solaris) administration, Siebel Consultant

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44. Software Updates

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low Demand
Here's how Software Updates is used in Software Technician jobs:
  • Led the development of software updates, new developments, and developed training for maintained systems.
  • Perform software updates to FTTP Optical Line Terminal - OLT) platforms utilizing Telecommunications surveillance and maintenance tools.

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45. Oversaw

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46. Ethernet

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low Demand
Here's how Ethernet is used in Software Technician jobs:
  • Supported All HP All in One Printer USB, Wireless Network, and Ethernet Network connections.
  • Installed and configured all Ethernet LAN switching equipment and cabling for development systems and engineering labs.
  • Designed and set up QA Ethernet and Token Ring test networks.
  • Assisted in setting up Ethernet manufacturing network.
  • Coordinate compatible NB network printer assignments with SAP printer assignments Ethernet Mitel voip phone and fax line installs.

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47. RAN

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low Demand
Here's how RAN is used in Software Technician jobs:
  • Guide business owners on using and transferring information from payroll and financial software including tax information.
  • Performed quality assurance on component information before, during and after replication.
  • Translated technical analysis and implementation requirements to our bilingual clients.
  • Transitioned to onshore developer resources which improved the depth and coverage of product testing, team communication, and resource usage.
  • Tested television content for glitches in software and gave reports to engineers, updated and maintained data via intranet system.
  • Ensured sanity of each branches for each check-in, resulting in successful integration of features to the release branches.
  • Lead Technician for designated bank branch conversion of software, computer and peripheral equipment from WaMu to Chase.
  • Transfer the SPR/SCR daily reports (text) into Excel Pivot Tables for use by mangers and leads.
  • Managed the production budget and integrity of the software was ensured by providing quality assurance prior to shipping.
  • Provided quality assurance for surgical guide planning files prior to fabrication of the devices
  • Translated technical analysis to Spanish based clients, increased sales by 60%.
  • Managed company and phone line transfers; MDN changes; SIM card replacements.
  • Tested and installed peripherals in teller area and platform area of the branch.
  • Create and deliver tailored, on-site training for restaurant personnel and management.
  • Perform data transfer, configure Checkpoint VPN and wireless access.
  • Translated software programs into Spanish and installed at customer sites.
  • Authored and maintained group's Intranet web site, providing the employees with information in one centralized location.
  • Conducted and/or assisted with FMS 9.1 training eProcurement, Purchasing, Inventory, Grants.
  • Key Achievements: Granted stock option award for significant contributions to HP.
  • Build computers, install drivers, run diagnostics * Remove viruses and spyware, data recovery, data transfer, password recovery

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48. Software Upgrades

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low Demand
Here's how Software Upgrades is used in Software Technician jobs:
  • Evaluate system requirements and perform customer software upgrades.
  • Installed software upgrades and patches on workstations to ensure Year 2000 compliance.

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49. Tcp/Ip

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low Demand
Here's how Tcp/Ip is used in Software Technician jobs:
  • Configured TCP/IP settings for network connections in a static network setting, as well as DHCP for dynamic network settings.
  • Perform AIX configurations with advance server installs that involve disk subsystems, peripherals and TCP/IP configuration.
  • Configured MICR printer with TCP/IP protocol.

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50. XML

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low Demand
Here's how XML is used in Software Technician jobs:
  • Designed complex site-specific coding using the XML programming language that formatted the software or application to meet clients design request.
  • Decreased the 2-3 week regression test time for one product to 3 days via automated testing using XML services.
  • Resolved missing data in XML by following up with the carrier to explain the problem and resolution steps.

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1 XML Jobs

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Software Technician Jobs

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20 Most Common Skills For A Software Technician

Hardware Issues

21.3%

Technical Support

9.6%

Database

6.9%

Test Procedures

6.8%

PCS

6.5%

Customer Service

6.3%

SQL

4.9%

Windows XP

4.4%

Test Cases

4.4%

Setup

3.6%

Software Applications

3.5%

Desktop

3.4%

Unix

3.1%

OS

2.7%

Linux

2.6%

Mac

2.3%

Install Software

2.1%

Internet

2.0%

C++

2.0%

Html

1.6%
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Typical Skill-Sets Required For A Software Technician

Rank Skill
1 Hardware Issues 16.2%
2 Technical Support 7.3%
3 Database 5.3%
4 Test Procedures 5.2%
5 PCS 5.0%
6 Customer Service 4.8%
7 SQL 3.7%
8 Windows XP 3.3%
9 Test Cases 3.3%
10 Setup 2.7%
11 Software Applications 2.6%
12 Desktop 2.6%
13 Unix 2.4%
14 OS 2.1%
15 Linux 1.9%
16 Mac 1.7%
17 Install Software 1.6%
18 Internet 1.6%
19 C++ 1.5%
20 Html 1.2%
21 Computer System 1.2%
22 Trouble Shooting 1.1%
23 QA 1.1%
24 Lotus Notes 1.0%
25 Software Development 1.0%
26 Software Products 1.0%
27 Proprietary Software 1.0%
28 Computer Hardware 1.0%
29 Powerpoint 1.0%
30 Active Directory 1.0%
31 Computer Software 0.9%
32 Android 0.9%
33 Python 0.8%
34 Novell 0.8%
35 Bios 0.8%
36 C # 0.8%
37 Microsoft Windows 0.8%
38 VPN 0.6%
39 POS 0.6%
40 Technical Assistance 0.6%
41 CSS 0.6%
42 Customer Requirements 0.6%
43 Solaris 0.6%
44 Software Updates 0.6%
45 Oversaw 0.6%
46 Ethernet 0.6%
47 RAN 0.6%
48 Software Upgrades 0.6%
49 Tcp/Ip 0.6%
50 XML 0.5%
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19,698 Software Technician Jobs

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