Software Technology jobs

We are currently hiring Mortgage Branch Manager/VP of Mortgage for multiple branches. Our client is rapidly expanding and are looking for a non-producing branch manager with a team or a producing manager (with or without a team) to expand into the area.Offers competitive compensation and all the tools you need to grow your business and footprint. Mortgage Branch Manager/VP of Mortgage reports directly to the Chief Revenue Officer, working to grow a territory by recruiting mortgage loan originators and processors. Company provides exceptional pricing and loan revenue, recruiting support, and the ability for VP of Mortgages to build a local operations team, including underwriting and disclosures. Locations: District of Columbia, Delaware, Florida, Georgia, Maryland, North Carolina, New Jersey, Virginia, Pennsylvania. # of Openings: 3 Compensation: Base & Draw plus commission Below is a detailed job description. For more details I can be reached on ************/ Amrutha.duddula AT stiorg.com Responsibilities: • Responsible for the recruitment of loan officers and processors in the territory, working in conjunction with the company's recruiting resources • Manage a team of business development officers, loan partners, branch managers, and mortgage loan officers • Responsible for the pipeline management of the loans in process, including partnering with dedicated underwriting resource, disclosure, and closing team • Drives community involvement • Develop relationships with key accounts in the market, including real estate brokerages and home builders • Conducts strategic territory planning • Complete training of local staff on technology, product, and process changes • Compiles and presents business plans on a monthly, quarterly, and annual basis • Manage a profit and loss statement for the region • Training for all new hires and current employees ensuring productivity and compliance • Performs related duties as assigned by supervisor Required Skills: • Bachelor's degree or equivalent experience • Experience in strategic planning and execution • Five (5) years of Sales Management experience • Five (5) years of Mortgage industry knowledge is required Thank you Amrutha Duddula - Lead Talent Acquisition Software Technology Inc (STI) Additional Information All your information will be kept confidential according to EEO guidelines.

ROLE DESCRIPTION: Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program. This role will be responsible for using Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms. This position supports evenings and weekends as needed. Key duties include: • Works on high visibility or mission critical aspects of a given program and performs all functional duties independently • Providing 24x7x365 support, resource will provide a central point for identification, troubleshooting and escalation of incidents that arise in all environments. Provide support on Incident bridge calls with emphasis on restoring service to users as quickly as possible, troubleshoot toward the resolution of incidents, and manage incidents to completion. • Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy. • Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. • Populate Knowledge Management Database with known troubleshooting procedures. Develop “lessons learned” on all escalated incidents. • May supervise others. • Monitor all applications and systems in production, development, and test environments at all Data Centers. • Coordinate, escalate, and/or resolve operational system/application/network events that have the potential of negatively impacting system and application availability to the user community. • Escalate incidents in accordance with established client escalation procedures. • Identify and respond to potential problems or trends before failure or degradation occurs. Provide information on scenarios for monitoring, automation, and adjusted threshold levels to allow appropriate action to be taken before adverse impact occurs. Develop and/or enhance processes to detect and prevent future incidents and allowing for quicker diagnosis and resolution if further incidents occur. MINIMUM REQUIREMENTS: • 3-10 years of experience and a B.S. degree. Bachelor of Science (BS) can be substituted with an additional 4 years of related experience • 3 years of experience supporting incident, problem, and change management activities for a large government agency • 2 years of experience working on high visibility or mission critical aspects of a given program and performing all functional duties independently • 3 years of experience using the following or similar tools: Fault and Performance monitoring and reporting tools such as IBM Netcool Omnibus, AppDynamics, HP Operations Manager • 3 years of experience using incident management tools such as BMC Remedy • 3 years of operational experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment • 3 years of experience with supporting one or more of the following Data Center technologies: Java App Servers, VMWare, Oracle, Unix/Linux, or IBM technologies like MQ, AIX, DB2/UDB • Strong verbal communication skills. • US Citizenship

CTG is seeking to fill a Document Scanning Associate opening for our client in Richmond, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. Location: Richmond, VA Duration: Ongoing contract Shift: M-F 8 am - 5 pm, overtime potential Pay Rate: $19. 57/hr, potential to be converted to FT employee based on Performance Duties: Ensure customer issues and escalations are resolved or further escalated as appropriate. Conduct quality checks on own work to ensure accuracy and output meet standards. Adhere to all safety procedures and security requirements. Able to work independently and be part of a team. Perform backfile duties for absent coworkers. Perform other duties as assigned by Lead or Manager. Mail/Shipping Responsibilities: Receive, sort, and process mail documents, packages, and supplies. Notify recipients as appropriate. Deliver and pick-up mail on scheduled mail runs. Perform outgoing postal and courier duties using shipping/postal systems, ensuring the most efficient and cost-effective methods. Track, trace, and resolve mail or courier issues. Fully operate, clean, and maintain all shipping and mail equipment. Contact third-party service providers for mail and shipping equipment if required. Document Preparation: Validation/Reconciliation of boxes/files received. Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings. Use a handheld scanner to scan the box barcode. Insert slip sheets at appropriate levels for document separation. Identify oversized documents for wide-format scanning. Identify undersized documents that may need special handling and escalate exception items during production to the lead. Imaging Responsibilities: Operate high-speed scanning equipment to convert paper documents to digital formats. Perform visual quality checks on each image to ensure it meets required criteria (e. g. , no double feeds, clear content, appropriate thresholds, etc. ). Convert scanned documents, microfilm, and microfiche to digital formats. Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership. Essential Functions: Prepare customer documents for the digital imaging process. Check physical documents for issues that may complicate the scanning process. Index scanned images according to customer guidelines and additional post-imaging services. Physical Demands: Minimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines. Mental Demands: Problem-solving, written and verbal communication, information comprehension, and mental acuity are required. Education: Minimum High School Diploma required. Experience: At least 1 year of experience in a Customer Service environment. Data entry work experience (Data Entry Operator or Office Clerk preferred but not required). Experience with MS Office and data programs. Familiarity with administrative duties is beneficial. Typing speed and accuracy are required. Excellent spelling, grammar, and punctuation skills. Strong attention to detail and organizational skills. Skills: Strong ability to handle and manage large volumes of documents. Ability to work effectively under deadlines. Willingness to learn new skills and adaptability when priorities change. Operational Soft Skills: Planning, organizing, executing, and controlling skills. Problem-solving and issue assessment with prioritization. Self-initiative and results-oriented while being a team player. Additional Role Requirements: Confidentiality and the ability to work in a secure environment. Core competencies in communication, organization, and task management. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista. Eckard@ctg,com. Kindly forward this to any other interested parties. Thank you! CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www. ctg. com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Vulnerability Management Specialist will perform the following: Assessments of applications, OS and networks within the network environment or enclave and identify where those systems/networks deviate from acceptable configurations, enclave policy, and/or local policy Review the discovery and documentation of all assets Review the prioritization of assets Review and/or make configuration changes to the vulnerability/compliance scan, Analyze scan results Coordinate/escalate vulnerability remediation efforts with technical and functional teams across the program Creating of scanning custom/scripts Providing RMF and audit support Reviewing and tracking submission of Plan of Actions and Milestones Reviewing and tracking security exceptions documentations Executing maintenance of security tools, and escalating issues to vendors when necessary. Vulnerability Management Specialist will have at least five years of working knowledge and hands-on experience with five or more of the following tools: BurpSuite, SonarQube, OWASP/Maven, Fortify, Tenable, STIG Viewer, AWS Security Hub, AWS Inspector, ePO, ServiceNow, Jira, ADO, eMASS or equivalent GRC Tools. Minimum Qualifications Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline and a minimum of 5 years of working knowledge and hands-on equivalent relevant experience. Candidates must have a Security+ certification or similar Candidates must have an active secret security clearance. Position requires on-site work in Alexandria VA 2-3 days/week. Other Job Specific Skills Working knowledge and hands-on experience with the following: BurpSuite SonarQube OWASP/Maven Fortify, Tenable STIG Viewer AWS Security Hub AWS Inspector ePO, ServiceNow Jira ADO eMASS or equivalent GRC Tools

ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency. This position supports evenings and weekend as needed. Key duties include: 1) Performs all functional duties independently. 2) Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all data centers used by the client. 4) Provide a central point for coordination of incidents that arise in all environments. Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and troubleshoot toward resolution of incidents, and manage incidents to completion. 5) Coordinate, escalate, and/or resolve operational system/application/network events that have the potential of negatively impacting system and application availability to the user community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between Failures, Repeat Incidents 7) Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. 8) Populate Knowledge Management Database with known troubleshooting procedures. Develop “lessons learned” on all escalated incidents. 9) Escalate incidents in accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into the CIO Morning Meeting report slides. Content may change as the Government reporting requirements change over time. Due daily by 7:30am. 11) Report monthly on outstanding tickets dependent on third party action. Report to include ticket, item awaiting action, third party, duration and if known estimated resolution time. 12) Proactively identifies opportunities for process and/or documentation improvement. 13) Supports the development of monthly Enterprise Operations Center reporting for SLAs and KPIs. MINIMUM REQUIREMENTS: • 3+ years of experience and a B.S. degree. Bachelor of Science (BS) can be substituted with an additional 4 years of related experience. • 3 years of strong experience with Fault and Performance monitoring and reporting tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager • 3 years of experience with working with incident management tools such as BMC Remedy • 3 years engineering experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment • 3 years exposure to Service Management/ITIL framework and concepts (incident, problem, change management, RCA) • 2+ years of proven demonstrated troubleshooting skills; highly skilled in the implementation, integration, testing and support of distributed applications • Excellent verbal and written communication skills: experience working with technical and functional resources; experience presenting information to client / senior leadership • Excellent problem solving skills: proven ability to resolve issues and explain complex problems • US Citizenship

Job Description CTG is seeking to fill a Document Scanning Team Lead opening for our client in Roanoke, VA. Job Title: Document Scanning Team Lead Duration: Ongoing contract Position Summary: CTG is seeking a Team Lead to oversee our Digital Imaging Center operations. This role will manage a team of scanning operators, ensure quality and productivity, and act as the primary point of escalation for operational issues. Key Responsibilities: Lead and supervise the scanning and document management team. Assign tasks, monitor performance, and ensure work meets quality and SLA standards. Conduct quality audits and provide coaching to team members. Resolve or escalate customer issues and operational challenges. Oversee document preparation, scanning, indexing, and mail/shipping operations. Maintain workflow efficiency and equipment operation standards. Qualifications: High School Diploma required; supervisory experience preferred. 2-3 years in digital imaging, scanning, or document management. Strong organizational, communication, and leadership skills. Attention to detail and ability to manage multiple priorities. Proficiency in MS Office and data entry; typing accuracy required. Ability to maintain confidentiality in a secure environment. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at *********************. Kindly forward this to any other interested parties. Thank you! CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) Provide customer onboarding and offboarding. Provide account management support. Provide 24/7 Tier 1 support for all environments and networks supporting end users. Route Tier 2/3 tickets to appropriate sustainment teams Process all IT SM tickets to completion. Assist Cyber Operations with continuous monitoring activities. Participate in training, testing, and exercises related to incident response and contingency planning. Required Qualifications Active TS security clearance and eligible for SCI and NATO read-on prior to starting work. Meet the DoD requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 / 8570.01-m requirements. Minimum Qualifications Bachelor's degree in an area related to the labor category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system. Experience may be substituted for a degree upon approval. Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Technical experience in: - Microsoft Windows Operating Systems - Microsoft Office - Network Connectivity - Print Services - E-Mail and Internet mail - Basic PC usage and troubleshooting Ability and desire to build additional technical skills Ability to interact effectively with others Ability to follow instructions to produce desired results Aptitude to multi-task workloads Ability to remain calm and courteous in periods of stress Ability to work with broad range of experience levels Good administrative and organizational skills Willingness to work overtime and varying hours as required The program has a requirement to provide 24/7 coverage during inclement weather/snow events. The program offers per diem and comped nearby hotel stay to ensure coverage Some weekend shift work will be required

Currently hiring Mortgage Loan Officer for the Consumer Direct division. If you're an experienced Originator who is looking to build a book of business, believes in putting your client's needs first, and searching for an opportunity with exceptional sales and operations support, we want to speak with you! Open for Woodbridge/Fairfax, VA and Dover/Middletown, DE locations. Below is a detailed job description. For more details I can be reached on ************/ Amrutha.duddula AT stiorg.com Highlights: • No prospecting required. 100% exclusive inbound leads responding to custom quotes. • Our automated SMS and email responses handle the first contact. You do phone follow-up. • Our proprietary Point-of-Sale system makes it easy to generate complete fee sheets and price quotes • Never take a 1003. Prospects complete the application themselves online • Your dedicated Sales Support Team pre-processes the application, runs AUS, generates the Needs List, and prepares initial disclosures. Never touch the LOS! • Your dedicated Processing Team communicates with the borrower, orders all third-party services, clears conditions, and takes the file to closing. Never get dragged into operations! • In-house underwriting and closing • Complete digital mortgage experience Required Skills: • Minimum 3 years residential mortgage origination experience • Valid State NMLS licenses • Bachelor's degree (Preferred) • Extracurricular community or volunteer service a strong plus Thank you, Amrutha Duddula Lead Talent Acquisition Specialist Software Technology Inc (STI) amrutha.duddula AT stiorg.com/ ************ ***************************** Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About the Role: We are seeking a skilled IT Field Technician to provide on-site and remote desktop support for our client's locations across Virginia. The ideal candidate will be responsible for troubleshooting, repairing, and maintaining laptops, desktops, and network connectivity issues. This role requires travel to various locations including Roanoke, Chantilly, Richmond, and Virginia Beach. Key Responsibilities: Provide technical support for laptops, desktops, and peripherals. Troubleshoot and resolve network connectivity issues. Set up and configure hardware, software, and network devices. Respond to service requests in a timely manner, both remotely and on-site. Maintain accurate documentation of work performed, incidents, and resolutions. Collaborate with the IT team to ensure consistent service quality. Travel to client sites as needed across the state of Virginia. Qualifications: Proven experience as an IT technician or in a similar role. Strong knowledge of computer hardware, operating systems, and networking. Ability to diagnose and resolve technical issues efficiently. Excellent communication and customer service skills. Must be local to Richmond, VA, with the ability to travel throughout the state. Valid driver's license and reliable transportation required. Preferred Skills: Experience with remote troubleshooting tools. Familiarity with enterprise network environments. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a plus. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at *********************. Kindly forward this to any other interested parties. Thank you!

Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintain the highest degree of sensitivity, compassion, and respect for Service members and their families. Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. Identifies high-risk cases and responds as indicated in accordance with established protocols. Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). Performs call follow-up and reporting as assigned. Demonstrates outstanding customer service. Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. Works with team to complete all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field State Licensure to practice independently (LCSW, LPC, LMFT) preferred 2-5 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the assigned Microsoft work streams and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as: Roles and Responsibilities Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools Manage reporting and evidence for proper configuration settings within the environment Respond to incident tickets in a 24x7 operational environment to meet SLA objectives; including scheduled weekend support Perform patching and system updates on cloud servers Coordinate the resolution of on-prim systems Review system logs to identify and mitigate system issues Leverage knowledge base to help troubleshoot, identify and resolve systems issues Update knowledge base troubleshooting guides and lessons learned as required Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases Document system issues resulting in system outages and coordinate change though change management process Support collaboration across operations, development teams and external partners Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues Monitor solution performance according to client specification and SLAs, escalate as needed Candidate will support one of three fixed shifts with occasional scheduled weekend support. Shift hours start assigned by project need. 8.5-hour shift start windows are 0600-0800 Days, 1400-1600 Swings, or 1000-midnight Nights Minimum Qualifications Bachelor of Science in Computer Science, or other technical discipline is preferred. 2 years operations experience providing application infrastructure support 1 year performing system administration support (Windows/Linux) Clearance Requirements FSP Clearance Required CJIS Investigation Preferred Skills Experience adjudicating security vulnerabilities Experience in supporting Azure/AWS cloud Certifications/Licensures Microsoft Azure Fundamentals preferred CompTIA Security+ preferred Other Job Specific Skills Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams Applies standard methodology, techniques, procedures and criteria. Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Interpersonal Skills, problem solving, organizational, and multi-tasking skills

CTG is seeking to fill a Scanning Operator opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. Location: Chantilly, VA Duration: Ongoing contract Shift: M-F, second shift Pay Rate: $20. 17/hr Duties: Conduct quality checks on own work to ensure accuracy and output meet standards. Adhere to all safety procedures and security requirements. Able to work independently and be part of a team. Perform backfile duties for absent coworkers. Perform other duties as assigned by Lead or Manager. Document Preparation: Validation/Reconciliation of boxes/files received. Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings. Use a handheld scanner to scan the box barcode. Insert slip sheets at appropriate levels for document separation. Identify oversized documents for wide-format scanning. Identify undersized documents that may need special handling and escalate exception items during production to the lead. Imaging Responsibilities: Operate high-speed scanning equipment to convert paper documents to digital formats. Perform visual quality checks on each image to ensure it meets required criteria (e. g. , no double feeds, clear content, appropriate thresholds, etc. ). Convert scanned documents, microfilm, and microfiche to digital formats. Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership. Essential Functions: Prepare customer documents for the digital imaging process. Check physical documents for issues that may complicate the scanning process. Index scanned images according to customer guidelines and additional post-imaging services. Physical Demands: Minimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines. Education: Minimum High School Diploma required. Experience: At least 1 year of experience in a Customer Service environment. Data entry work experience (Data Entry Operator or Office Clerk preferred but not required). Experience with MS Office and data programs. Familiarity with administrative duties is beneficial. Typing speed and accuracy are required. Excellent spelling, grammar, and punctuation skills. Strong attention to detail and organizational skills. Additional Role Requirements: Confidentiality and the ability to work in a secure environment. Core competencies in communication, organization, and task management. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Laura Dominguez at Laura. Dominguez@ctg. com. Kindly forward this to any other interested parties. Thank you! CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www. ctg. com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Works on multiple projects and/or programs in support of varying government contracts, including general project oversight in the absence of the Project/Program Manager. Responsible for executing contract deliverables and project tasks. Uses source data to evaluate the effectiveness of programs and business processes. Typically works on multiple complex projects or one large program. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or “participants,” which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-topeer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). The Program Analyst performs a variety of project administration support services involving data review, reporting, project coordination, budget review, and other related duties in support of the Military OneSource Program. Job Responsibilities Performs analysis of budgets and schedules needed to meet contractual/project requirements for assigned portions of the program. Prepares reports of findings and recommendations to management. Develops and implements fiscal operating policies and procedures. Ensures compliance with government and/or contractual requirements. Completes all required financial reporting data fields using SAM.gov in accordance with the contractual requirements. Analyzes financial information to produce forecasts of business, industry, and economic conditions for use in making financial decisions. Minimum Qualifications Basic Computer Skills Required? Yes US Citizen and fluent English speaker Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation Bachelor's degree with 10 years of project/program analysis experience (four years of additional work experience may be considered in lieu of the Bachelor's degree) Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). Other Job Specific Skills Exceptional communication skills in working with technical and non-technical staff and the ability to develop and maintain collaborative relationships among all levels of an organization and with customers. Must be detail-oriented. Excellent organizational and task management skills. Must demonstrate the ability to work under strict deadlines. Strong experience interfacing with government customers to understand, interpret, and analyze requirements. Experience working on government contracts is strongly desired. Strong qualitative and quantitative analytical skills. Must exhibit excellent problem-solving and decision making skills. Must be capable of working in an environment that is demanding, sometimes stressful and requires independent thinking with minimal direct oversight by senior management. A polished, professional demeanor with excellent interpersonal skills. Exceptional verbal, written and presentation skills. Must have strong MS Office, to include Project and SharePoint, skills. Proficient use of Microsoft Visio or other diagramming tools.

One of our Direct Clients, A high technology based company is looking for a skilled Contracts Manager to join their team. Below is a detailed job description, should you be interested please feel free to reach me via call or email. Amrutha.duddula AT stiorg.com/************ Title: Contracts Manager Location: Initial Remote ( Locations: NJ/DC/VA) Duration: Fulltime Responsibilities • Drive, negotiate and finalize various agreements in different jurisdictions, including sales, licensing, distribution, consultancy, services, NDAs and much more; • Provide practical, business-oriented legal advice and recommendations on numerous legal and business issues; • Provide legal advice regarding a wide variety of legal matters to the company's different departments (Sales, Product, R&D, MIS, IT) • Monitor and provide guidance on data privacy and other applicable laws and regulations; • Create and maintain standard templates, business processes and internal policies to help scale the business • Interface with and manage support from outside counsel as needed. Requirements/Experience: • Juris Doctorate - Graduate from accredited law school • 5-7 years working experience within a technology company (either leading law firm or a tech company) • Commercial counsel only • Experience working with government (i.e. federal) customers and familiar with FAR and DFAR Provisions • Working knowledge of: licensing and privacy and data protection laws (trademark/patent law knowledge an advantage) • Negotiation skills with external and internal stakeholders • Prior global business working experience Thank you, Amrutha Duddula Lead Talent Acquisition Specialist Software Technology Inc (STI) Email: amrutha.duddula AT stiorg.com Phone : ************ ************** ***************************** Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description CTG is seeking to fill a Cleared DevOps Engineer opening for our client in Arlington, VA. Duration: Permanent Placement Support the development and deployment of infrastructure in AWS. Automate deployment processes and ensure the reliability and scalability of services. Manage and maintain cloud infrastructure on AWS. Collaborate with development teams to integrate their applications into the infrastructure. Monitor and troubleshoot production systems, resolving issues as necessary. Continuously improve processes and tools to ensure high availability and performance. Stay current with new technologies and industry trends, exploring innovative solutions to enhance our infrastructure. Perform other duties as assigned. Skills: Strong knowledge of Linux systems administration and troubleshooting. Proficiency in configuration management tools (e.g., Ansible, Puppet). Familiarity with AWS services (e.g., EC2, S3, Lambda). Proficient in programming/scripting languages (e.g., Bash, Python, Go). Experience with version control systems (e.g., Git) and CI/CD pipelines. Excellent problem-solving skills with the ability to troubleshoot complex issues. Strong verbal and written communication skills. Experience: 5+ years of experience in DevOps Engineering or Software Development (Java preferred). Experience with application and OS deployment, scaling, and management. Knowledge of AGILE software development methodologies. Relevant experience with big data technologies (Hadoop, Spark, MongoDB, etc.) is a plus. Education: Bachelor's degree in a related field; or Master's degree with 3 years of relevant experience; or High School Diploma or equivalent with 9 years of relevant experience. Additional Requirements: A current TS/SCI + CI Poly U.S. Government Security clearance is required; U.S. citizenship is mandatory. Must have DoD 8140 / 8570 compliance certification (e.g., Security+ certification). Must hold a Computing Environment certification (AWS, Linux, Kubernetes, etc.). Must be able to work on-site at Ft. Belvoir, VA, 5 days a week. Preferred Requirements: Experience with containerization and orchestration tools like Kubernetes. Familiarity with big data solutions such as ElasticSearch, Hive, Drill, Impala, Trino, or Presto. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Laura Dominguez at ***********************. Kindly forward this to any other interested parties. Thank you! If you have a passion for DevOps and are interested in working with a dynamic and innovative team, we encourage you to apply for this exciting opportunity!

CTG is seeking to fill a Document Scanning Team Lead opening for our client in Richmond, VA. Job Title: Document Scanning Team Lead Location: Richmond, VA Duration: Ongoing contract Shift: M-F, 8-5 pm CTG is seeking a Team Lead to oversee our Digital Imaging Center operations. This role will manage a team of scanning operators, ensure quality and productivity, and act as the primary point of escalation for operational issues. Key Responsibilities: Lead and supervise the scanning and document management team. Assign tasks, monitor performance, and ensure work meets quality and SLA standards. Conduct quality audits and provide coaching to team members. Resolve or escalate customer issues and operational challenges. Oversee document preparation, scanning, indexing, and mail/shipping operations. Maintain workflow efficiency and equipment operation standards. Qualifications: High School Diploma required; supervisory experience preferred. 2-3 years in digital imaging, scanning, or document management. Strong organizational, communication, and leadership skills. Attention to detail and ability to manage multiple priorities. Proficiency in MS Office and data entry; typing accuracy required. Ability to maintain confidentiality in a secure environment. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista. Eckard@ctg. com. Kindly forward this to any other interested parties. Thank you! CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www. ctg. com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. Hires, trains, coaches, counsels, and evaluates the performance of direct reports Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures Facilitates and participates in staff training Participates in staff meetings and clinical conferences Supports quality and risk management to meet call center target metrics Ensures complete and accurate documentation in case management system (CMS) Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Work hours are either 7A-4P Mon-Fri or 10A-7P Mon-Fri ET. Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.

As an Information Systems Security Officer, you will be entrusted with the critical responsibility of safeguarding the integrity of operating systems and applications. Your role will require you to adeptly identify, select, and implement the most appropriate security controls tailored to a variety of environments. You will be expected to construct and perpetually update bodies of evidence for managed information systems, custom applications, services, and networks. Your expertise will also extend to the creation and distribution of system security policies and processes, ensuring that the operational risk remains minimal. Moreover, you will be conducting internal vulnerability assessments and coordinating with external entities to facilitate audits. Your day-to-day tasks will involve a high degree of collaboration, requiring you to work closely with other departments such as Program Management, Engineering, and Software Development to synchronize security-related activities. You will be producing comprehensive documentation to meet information security requirements, including the development of full Authorization to Operate (ATO) Packages and supporting documents like System Security Plans (SSPs), Risk Assessment Reports (RARs), Plans of Actions and Milestones (POA&Ms), Security Control Traceability Matrices (SCTMs), Requirements Traceability Matrices (RTMs), Security Life Cycle Models (SLCMs), Security Assessment Reports (SARs), Certification Test Reports, as well as Briefings and Training products. Additionally, you will play a pivotal role in facilitating a secure change management process and the associated Change Control Boards (CCB). Identify, Select, and Implement applicable security controls for various operating systems and applications Develop and maintain bodies of evidence (BOE) for managed information systems, custom application, services, and networks Develop and disseminate system security policies, processes, and likewise governing products in service of maintaining a low operational risk picture Conduct internal vulnerability assessments and facilitate external Audits Coordinate security-related tasks and activities across other functional areas E.g. Program Management, Engineering, Software Development, etc Produce documentation in response to, and satisfaction of information security requirements Develop full ATO Packages and ATO supporting documentation, such as, SSPs, RARs, POA&Ms, SCTMs, RTMs, SLCMs, SARs, Certification Test Reports, Briefings, and Training products Assist in a secure change management process and related Change Control Boards (CCB) Cloud technology familiarity, Azure preferred Understanding of Kubernetes and containerization technologies Understanding of CI/CD pipelines Minimum Qualifications Bachelor's Degree or greater preferred in Computer Science or a related field or equivalent experience. Field specific skills or certifications. Other Job Specific Skills To excel in this role, you will benefit from a strong background in cloud and containerization technologies, specifically Azure and Kubernetes. Proficiency in Linux and an understanding of CI/CD pipelines will be crucial for your success. Your ability to navigate these tools and processes will be fundamental in executing your duties effectively. The experiences that will serve you well in this position include a history of developing and managing security documentation, a track record of successful collaboration across various functional areas, and a demonstrated capability in conducting vulnerability assessments and compliance audits. Your role is pivotal in maintaining the security posture of the organization, and your contributions will be instrumental in protecting critical information assets.

Seeking a Systems Engineer to support federal client with enterprise monitoring of distributed systems. The candidate will have 5 years of experience demonstrating comprehensive knowledge of key tasks in one or more system monitoring software packages to include DataDog, Dynatrace, IBM Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager), Operations Center, Topaz (MicroFocus), or Operations Center MVS. The installation, configuration, and management of these tools to include working with the application teams to gather requirements and tune the systems for alert thresholds. Supporting after hours incidents as needed. Architecture and Deployment: Engineer and deploy monitoring agents, collectors, and integrations across Windows, Linux, and virtualized environments. Develop and maintain integrations between monitoring systems and IT Service Management (ITSM) tools for incident generation (ServiceNow), CMDB synchronization, and workflow automation. Write scripts and use APIs for automation, data processing, and integration between disparate systems. Provide root cause analysis and troubleshooting for monitoring and integration issues, working with support teams to resolve incidents. Develop operational procedures, runbooks, and "as-built" documentation. Implement solutions with security and compliance requirements in mind, such as STIGs and FISMA. Minimum Qualifications Bachelor's Degree required or equivalent relevant experience. Master's Degree preferred. 8-10 years of relevant experience to include: 5 years of experience in IT enterprise monitoring system design, implementation, and Level 3 support activities, 5 years of experience as an administrator of IBM AIX and or Red Hat Linux servers, 3 years of experience collecting requirements from application owners and implementing those requirements. Required Skills and Qualifications 5+ years of hands-on experience in enterprise monitoring and IT infrastructure management. Proficiency with Windows Server and Linux (e.g., RHEL, CentOS). Strong skills in scripting languages such as GO, and Python, and experience with REST APIs. Solid understanding of networking concepts like TCP/IP, DNS, and protocols like SNMP, NetFlow, and syslog. Experience with virtualization platforms like VMware vSphere or Hyper-V. Experience integrating with ServiceNow. Experience with log aggregation and monitoring tools like Splunk. After hours support of incidents as needed. Ability to solve complex technical problems and work under pressure.