Software Technology jobs - 44 jobs

We are currently hiring Mortgage Branch Manager/VP of Mortgage for multiple branches. Our client is rapidly expanding and are looking for a non-producing branch manager with a team or a producing manager (with or without a team) to expand into the area.Offers competitive compensation and all the tools you need to grow your business and footprint. Mortgage Branch Manager/VP of Mortgage reports directly to the Chief Revenue Officer, working to grow a territory by recruiting mortgage loan originators and processors. Company provides exceptional pricing and loan revenue, recruiting support, and the ability for VP of Mortgages to build a local operations team, including underwriting and disclosures. Locations: District of Columbia, Delaware, Florida, Georgia, Maryland, North Carolina, New Jersey, Virginia, Pennsylvania. # of Openings: 3 Compensation: Base & Draw plus commission Below is a detailed job description. For more details I can be reached on ************/ Amrutha.duddula AT stiorg.com Responsibilities: • Responsible for the recruitment of loan officers and processors in the territory, working in conjunction with the company's recruiting resources • Manage a team of business development officers, loan partners, branch managers, and mortgage loan officers • Responsible for the pipeline management of the loans in process, including partnering with dedicated underwriting resource, disclosure, and closing team • Drives community involvement • Develop relationships with key accounts in the market, including real estate brokerages and home builders • Conducts strategic territory planning • Complete training of local staff on technology, product, and process changes • Compiles and presents business plans on a monthly, quarterly, and annual basis • Manage a profit and loss statement for the region • Training for all new hires and current employees ensuring productivity and compliance • Performs related duties as assigned by supervisor Required Skills: • Bachelor's degree or equivalent experience • Experience in strategic planning and execution • Five (5) years of Sales Management experience • Five (5) years of Mortgage industry knowledge is required Thank you Amrutha Duddula - Lead Talent Acquisition Software Technology Inc (STI) Additional Information All your information will be kept confidential according to EEO guidelines.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Responsible for Level 2 intermediate level troubleshooting. Implements medium to high risk changes on production systems. Participates in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Resolves Level 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. Deploys standard repeatable build outs of medium complexity. Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). Supports intermediate backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests. Analyzes system performance indicators and recommends improvement actions. Assists with monitoring vendors' release notes and implements necessary upgrades and patches as required. Installs and maintains third-party tools. Makes proactive suggestions for service improvements. May train less experienced staff in the supported products and best practice for production support. Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 2-5 years of experience in information technology, systems administration or other IT related field. Other Job Specific Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology

The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on endpoint management, patching, and compliance. This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and compliance with DOE directives and federal IT standards. The ideal candidate will have strong expertise in Windows desktop/server patching, automation, and reporting, while supporting hybrid environments and evolving enterprise service delivery models. Plan, schedule, and deploy Windows OS and application patches across servers and endpoints in accordance with OIM policy. Validate patch compliance against secure configuration baselines and DOE directives. Perform pre- and post-patch testing, documenting results and mitigating issues. Maintain patch deployment records, including maintenance logs, validation history, and compliance reports. Collaborate with cybersecurity teams to remediate vulnerabilities identified through patching gaps. Administer and maintain Microsoft Endpoint Configuration Manager (SCCM), including collections, deployments, task sequences, and reporting. Support Microsoft Intune for mobile device and modern endpoint management. Develop and maintain automation scripts (PowerShell, Azure CLI) to streamline patching and endpoint management tasks. Manage software distribution, OS imaging, and application packaging for enterprise endpoints. Monitor SCCM infrastructure health, including site servers, distribution points, and SQL databases. Continuously monitor patch compliance, endpoint health, and SCCM infrastructure performance. Generate and deliver compliance reports to leadership and stakeholders. Track and report on capacity utilization, resource consumption, and licensing compliance. Detect and resolve patching failures, bottlenecks, and outages in line with SLAs. Maintain and update the Configuration Management Database (CMDB) with patching and endpoint configuration items. Submit all patching changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process. Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines. Maintain documentation of patching SOPs, SCCM configurations, and endpoint policies, reviewed quarterly or after major changes. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. 7-10 years of experience in information technology, systems administration or other IT related field. Other Job Specific Skills Demonstrated technical proficiency equivalent to industry-recognized certifications, such as: Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Security+ or Network+. Vendor-specific certifications in endpoint security or patch management platforms. Proficiency in PowerShell scripting, SCCM administration, and automation tools. Strong knowledge of Windows OS patching, SCCM infrastructure, Intune, and compliance frameworks. Ability to support Windows, mac OS, and Linux endpoints as required. Familiarity with federal IT compliance standards (e.g., FISMA, NIST SP 800-53). Preferred Skills Experience with hybrid endpoint management (SCCM + Intune). Familiarity with vulnerability management tools (e.g., Tenable, Qualys) and integration with patching workflows. Strong troubleshooting skills for patch deployment failures, SCCM infrastructure issues, and endpoint compliance gaps. Excellent documentation and communication skills for compliance reporting and operational transparency. Knowledge of federal government IT best practices and standards. Experience with continuous monitoring and incident response in a federal environment. Ability to work under federal IT security protocols and procedures. Understanding and application of FISMA (Federal Information Security Management Act) requirements. Familiarity with NIST (National Institute of Standards and Technology) Special Publications, particularly SP 800-53 (Security and Privacy Controls for Information Systems and Organizations). Experience with the RMF process for federal information systems, including system categorization, control selection, implementation, assessment, and continuous monitoring. Strong skills in incident detection, response, and recovery, following federal guidelines and protocols. Knowledge of cloud security principles and best practices, particularly relating to the security of cloud services used by the federal government (e.g., FedRAMP).

Job Description CTG is seeking to fill a Document Scanning Associate - Second Shift opening for our client in Roanoke, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. Candidates should have some doc scanning experience along with typing and excel skills. Must be able to lift 50 lbs unassisted. Location: Roanoke, VA Duration: Ongoing contract Shift: M-F, second shift (4:30 pm to 1 am) Shift starts on Monday Pay Rate: $20.17/hr Duties: Ensure customer issues and escalations are resolved or further escalated as appropriate. Conduct quality checks on own work to ensure accuracy and output meet standards. Adhere to all safety procedures and security requirements. Able to work independently and be part of a team. Perform backfile duties for absent coworkers. Perform other duties as assigned by Lead or Manager. Mail/Shipping Responsibilities: Receive, sort, and process mail documents, packages, and supplies. Notify recipients as appropriate. Deliver and pick-up mail on scheduled mail runs. Perform outgoing postal and courier duties using shipping/postal systems, ensuring the most efficient and cost-effective methods. Track, trace, and resolve mail or courier issues. Fully operate, clean, and maintain all shipping and mail equipment. Contact third-party service providers for mail and shipping equipment if required. Document Preparation: Validation/Reconciliation of boxes/files received. Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings. Use a handheld scanner to scan the box barcode. Insert slip sheets at appropriate levels for document separation. Identify oversized documents for wide-format scanning. Identify undersized documents that may need special handling and escalate exception items during production to the lead. Imaging Responsibilities: Operate high-speed scanning equipment to convert paper documents to digital formats. Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.). Convert scanned documents, microfilm, and microfiche to digital formats. Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership. Essential Functions: Prepare customer documents for the digital imaging process. Check physical documents for issues that may complicate the scanning process. Index scanned images according to customer guidelines and additional post-imaging services. Physical Demands: Minimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines. Education: Minimum High School Diploma required. Experience: At least 1 year of experience in a Customer Service environment. Data entry work experience (Data Entry Operator or Office Clerk preferred but not required). Experience with MS Office and data programs. Familiarity with administrative duties is beneficial. Typing speed and accuracy are required. Excellent spelling, grammar, and punctuation skills. Strong attention to detail and organizational skills. Additional Role Requirements: Confidentiality and the ability to work in a secure environment. Core competencies in communication, organization, and task management. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at *********************. Kindly forward this to any other interested parties. Thank you! CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

Vulnerability Management Specialist will perform the following: *Defines, maintains, and enforces application security best practices *Conduct vulnerability assessment and manual/automated code reviews *Demonstrate vulnerabilities to application owners and provide mitigation recommendations *Proficient in any SAST, DAST, and OSA tools. *In depth knowledge with any programming language like Java, .NET, C#, etc. * Performs and conducts penetration tests and manual/automated code reviews. *Writes comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement *In depth Knowledge of Secure Coding best practices and OWASP top 10, SANS 25, CVE, etc. *Identify AppSec related tools/conduct tool analysis, and provide recommendations Vulnerability Management Specialist will have at least five years of working knowledge and hands-on experience with five or more of the following tools: BurpSuite, SonarQube, OWASP/Maven, Fortify, Tenable, STIG Viewer, AWS Security Hub, AWS Inspector, ePO, ServiceNow, Jira, ADO, eMASS or equivalent GRC Tools. Minimum Qualifications Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline and a minimum of 5 years of working knowledge and hands-on equivalent relevant experience. Candidates must have a Security+ certification or similar Candidates must have an active secret security clearance. Position requires on-site work in Alexandria VA 2-3 days/week. Other Job Specific Skills Working knowledge and hands-on experience with the following: BurpSuite SonarQube OWASP/Maven Fortify, Tenable STIG Viewer AWS Security Hub AWS Inspector ePO, ServiceNow Jira ADO eMASS or equivalent GRC Tools

ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency. This position supports evenings and weekend as needed. Key duties include: 1) Performs all functional duties independently. 2) Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all data centers used by the client. 4) Provide a central point for coordination of incidents that arise in all environments. Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and troubleshoot toward resolution of incidents, and manage incidents to completion. 5) Coordinate, escalate, and/or resolve operational system/application/network events that have the potential of negatively impacting system and application availability to the user community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between Failures, Repeat Incidents 7) Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. 8) Populate Knowledge Management Database with known troubleshooting procedures. Develop “lessons learned” on all escalated incidents. 9) Escalate incidents in accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into the CIO Morning Meeting report slides. Content may change as the Government reporting requirements change over time. Due daily by 7:30am. 11) Report monthly on outstanding tickets dependent on third party action. Report to include ticket, item awaiting action, third party, duration and if known estimated resolution time. 12) Proactively identifies opportunities for process and/or documentation improvement. 13) Supports the development of monthly Enterprise Operations Center reporting for SLAs and KPIs. MINIMUM REQUIREMENTS: • 3+ years of experience and a B.S. degree. Bachelor of Science (BS) can be substituted with an additional 4 years of related experience. • 3 years of strong experience with Fault and Performance monitoring and reporting tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager • 3 years of experience with working with incident management tools such as BMC Remedy • 3 years engineering experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment • 3 years exposure to Service Management/ITIL framework and concepts (incident, problem, change management, RCA) • 2+ years of proven demonstrated troubleshooting skills; highly skilled in the implementation, integration, testing and support of distributed applications • Excellent verbal and written communication skills: experience working with technical and functional resources; experience presenting information to client / senior leadership • Excellent problem solving skills: proven ability to resolve issues and explain complex problems • US Citizenship

Currently hiring Mortgage Loan Officer for the Consumer Direct division. If you're an experienced Originator who is looking to build a book of business, believes in putting your client's needs first, and searching for an opportunity with exceptional sales and operations support, we want to speak with you! Open for Woodbridge/Fairfax, VA and Dover/Middletown, DE locations. Below is a detailed job description. For more details I can be reached on ************/ Amrutha.duddula AT stiorg.com Highlights: • No prospecting required. 100% exclusive inbound leads responding to custom quotes. • Our automated SMS and email responses handle the first contact. You do phone follow-up. • Our proprietary Point-of-Sale system makes it easy to generate complete fee sheets and price quotes • Never take a 1003. Prospects complete the application themselves online • Your dedicated Sales Support Team pre-processes the application, runs AUS, generates the Needs List, and prepares initial disclosures. Never touch the LOS! • Your dedicated Processing Team communicates with the borrower, orders all third-party services, clears conditions, and takes the file to closing. Never get dragged into operations! • In-house underwriting and closing • Complete digital mortgage experience Required Skills: • Minimum 3 years residential mortgage origination experience • Valid State NMLS licenses • Bachelor's degree (Preferred) • Extracurricular community or volunteer service a strong plus Thank you, Amrutha Duddula Lead Talent Acquisition Specialist Software Technology Inc (STI) amrutha.duddula AT stiorg.com/ ************ ***************************** Additional Information All your information will be kept confidential according to EEO guidelines.

The Integration Project Manager will be responsible for the day-to-day management of healthcare interfaces, to include development, deployment and cutover activities. Candidates should have strong project management skills with a proven ability to provide guidance from a functional and technical perspective. The project manager should be able to independently drive work forward, coordinate with multiple stakeholders, and raise issues/risks as appropriate. Responsibilities: Manage day-to-day healthcare interface development, deployment, and cutover activities Provide guidance from a functional and technical perspective Independently drive work forward and coordinate with multiple stakeholders Raise issues and risks as appropriate Provide written and verbal status updates to high-level program executives Minimum Qualifications Bachelor's Degree in IT, Cyber Security, Business, Engineering, Management or a related field or equivalent relevant experience. PMP, CSM, CSPO or PMI-ACP preferred 7-10 years of experience with a minimum of 5 years Project Management experience. Prior Healthcare and Project Management experience required. Health IT EMR experience/exposure - Preferably the Oracle Health/Cerner EHR Based in the Washington, DC area and willing to travel onsite to Arlington, VA daily. Client site accessible via the Rosslyn DC Metro Stop. Must be able to understand technical design documentations and data flow diagrams. Must be an American Citizen Must be prepared to undergo a Tier III investigation for a Public Trust Level 3 clearance. Other Job Specific Skills Experience with health integration standards including HL7, FHIR, DICOM, and CCD Functional knowledge of health care provider workflows (ADT, Revenue Cycle, HIM, Imaging, Pharmacy, Lab, Ambulatory, Ancillary) Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization. Experience interfacing with government customer to understand, interpret, and analyze requirements. Ability to manage and lead others. Excellent organizational and time/task management skills. A polished, professional demeanor with good interpersonal skills. Strong verbal and written communication skills. Understanding of contingency planning, disaster recovery, or continuity of operations (COOP). Must have experience working on government contracts. Must be capable of working in an environment that is demanding, sometimes stressful and requires independent thinking, problem resolution and responsible actions with minimal direct oversight by senior management. Must be well versed in life cycle and project management methodologies.

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) Provide customer onboarding and offboarding. Provide account management support. Provide 24/7 Tier 1 support for all environments and networks supporting end users. Route Tier 2/3 tickets to appropriate sustainment teams Process all IT SM tickets to completion. Assist Cyber Operations with continuous monitoring activities. Participate in training, testing, and exercises related to incident response and contingency planning. Required Qualifications Active TS security clearance and eligible for SCI and NATO read-on prior to starting work. Meet the DoD requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 / 8570.01-m requirements. Minimum Qualifications Bachelor's degree in an area related to the labor category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system. Experience may be substituted for a degree upon approval. Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Technical experience in: - Microsoft Windows Operating Systems - Microsoft Office - Network Connectivity - Print Services - E-Mail and Internet mail - Basic PC usage and troubleshooting Ability and desire to build additional technical skills Ability to interact effectively with others Ability to follow instructions to produce desired results Aptitude to multi-task workloads Ability to remain calm and courteous in periods of stress Ability to work with broad range of experience levels Good administrative and organizational skills Willingness to work overtime and varying hours as required The program has a requirement to provide 24/7 coverage during inclement weather/snow events. The program offers per diem and comped nearby hotel stay to ensure coverage Some weekend shift work will be required

Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintain the highest degree of sensitivity, compassion, and respect for Service members and their families. Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. Identifies high-risk cases and responds as indicated in accordance with established protocols. Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). Performs call follow-up and reporting as assigned. Demonstrates outstanding customer service. Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. Works with team to complete all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field State Licensure to practice independently (LCSW, LPC, LMFT) preferred 2-5 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.

Supervises and coordinates activities of a team of Federal Network Support Engineers to provide technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. As well as perform duties of an intermediate Federal Network Support Engineer. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Key Responsibilities Advanced Operational Support Responsible for team productivity to ensure maximum output with a high Customer Satisfaction rating. Gather, analyze, and share performance metrics on team members Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Other Job Responsibilities and Duties Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency. Provides recommendations on short term systems projects/plans. Prepares operational forecasts and requirements for data processing, systems development, and communications. Ensures compliance with policies, processes and procedures governing team deliveries to achieve work outputs of the team. Monitors and supports the complex information technology and systems infrastructures. Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools. Troubleshoots and resolves unique or complex problems in an efficient manner. Performs root cause analysis and diagnostics on the more unique or complex production systems. Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 1-2 years of experience managing IT staff. 4+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Preferred Qualifications Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) Experience with federal government cloud environments Cisco CCNP or equivalent networking certification Prior experience in managed service provider (MSP) or cloud operations environment Primary Job Specific Skills Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Familiarity with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Must have strong communication skills and be able to effectively communicate technical issues. Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Advanced knowledge of issued hardware and/or software products and excellent working knowledge of personal computers and peripherals required. Ability to get team members to work together to accomplish tasks. Stays up to date technically and applies new knowledge to job. Ability to think long-term and establish achievable action plans. Actively looks for ways to help people in the most efficient manner. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understands the implications of new information for both current and future problem-solving and decision-making.

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties and Responsibilities Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools. Reviews system logs to identify and mitigate system issues. Leverage knowledge base to help troubleshoot, identify and resolve systems issues. Update knowledge base troubleshooting guides and lessons learned as required. Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Document system issues resulting in system outages and coordinate change though change management process. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues. Monitor solution performance according to client specification and SLAs, escalate as needed. Other supporting duties, as directed. Willingness to work overtime and varying hours as required. Minimum Qualifications BS in Computer Science or other technical discipline is preferred. 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support Clearance Requirement TS/SCI with Full Scope Poly required. FBI CJIS Investigation required Other Job Specific Skills Experience with system administration support tools such as Windows/Linux Experience supporting a 24x7 cloud based environment. Strong interpersonal skills Strong oral and written communication skills Experience in supporting Cloud based environment and tools such as Azure/AWS Experience analyzing, troubleshooting, and providing solutions for technical issues Ability to problem solve and collaborate with team members Strong organizational and multi-tasking skills Strong in technical communications with both technical and non-technical peers Able to maintain professionalism under pressure Strong customer focus

CTG is seeking to fill a Scanning Operator opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. **Job Title:** Scanning Operator - Third Shift **Location:** Chantilly, VA **Duration:** Ongoing contract **Shift:** M-Sat, 10pm - 7am (Night shift) **Pay:** $20.17/hr We are looking for candidates with previous Document Scanning experience/print experience Please note there is no vacation or holiday pay with this role, you can take time off, it would be unpaid. **Duties:** + Conduct quality checks on own work to ensure accuracy and output meet standards. + Adhere to all safety procedures and security requirements. + Able to work independently and be part of a team. + Perform backfile duties for absent coworkers. + Perform other duties as assigned by Lead or Manager. **Document Preparation:** + Validation/Reconciliation of boxes/files received. + Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings. + Use a handheld scanner to scan the box barcode. + Insert slip sheets at appropriate levels for document separation. + Identify oversized documents for wide-format scanning. + Identify undersized documents that may need special handling and escalate exception items during production to the lead. **Imaging Responsibilities:** + Operate high-speed scanning equipment to convert paper documents to digital formats. + Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.). + Convert scanned documents, microfilm, and microfiche to digital formats. + Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership. **Essential Functions:** + Prepare customer documents for the digital imaging process. + Check physical documents for issues that may complicate the scanning process. + Index scanned images according to customer guidelines and additional post-imaging services. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Krista Eckard at *********************** . Kindly forward this to any other interested parties. Thank you! **CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.** **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit *********** . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Job Description CTG is seeking to fill an Application Developer - Oracle Cloud UX Development position for our client. Duration: 6 months Develop and maintain Fast Formulas for Payroll, Absence Management, and Time & Labor. Configure Payroll elements, balances, and input values per organizational and legislative requirements. Implement custom payroll logic and troubleshoot formula errors. Design and enhance user experiences in Oracle Cloud using Visual Builder, Redwood UX, and SaaS extensions. Skills: Oracle Cloud Fast Formulas (Payroll, Absence Management, Time & Labor) Oracle Visual Builder and Redwood UX Payroll and HR process knowledge Requirement analysis and technical solution design Experience: Hands-on experience with Oracle Cloud UX development and Fast Formulas. Proven track record delivering enterprise payroll and HR solutions. Education: Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at ********************. Kindly forward this to any other interested parties. Thank you!

One of our Direct Clients, A high technology based company is looking for a skilled Contracts Manager to join their team. Below is a detailed job description, should you be interested please feel free to reach me via call or email. Amrutha.duddula AT stiorg.com/************ Title: Contracts Manager Location: Initial Remote ( Locations: NJ/DC/VA) Duration: Fulltime Responsibilities • Drive, negotiate and finalize various agreements in different jurisdictions, including sales, licensing, distribution, consultancy, services, NDAs and much more; • Provide practical, business-oriented legal advice and recommendations on numerous legal and business issues; • Provide legal advice regarding a wide variety of legal matters to the company's different departments (Sales, Product, R&D, MIS, IT) • Monitor and provide guidance on data privacy and other applicable laws and regulations; • Create and maintain standard templates, business processes and internal policies to help scale the business • Interface with and manage support from outside counsel as needed. Requirements/Experience: • Juris Doctorate - Graduate from accredited law school • 5-7 years working experience within a technology company (either leading law firm or a tech company) • Commercial counsel only • Experience working with government (i.e. federal) customers and familiar with FAR and DFAR Provisions • Working knowledge of: licensing and privacy and data protection laws (trademark/patent law knowledge an advantage) • Negotiation skills with external and internal stakeholders • Prior global business working experience Thank you, Amrutha Duddula Lead Talent Acquisition Specialist Software Technology Inc (STI) Email: amrutha.duddula AT stiorg.com Phone : ************ ************** ***************************** Additional Information All your information will be kept confidential according to EEO guidelines.

As an Information Systems Security Officer, you will be entrusted with the critical responsibility of safeguarding the integrity of operating systems and applications. Your role will require you to adeptly identify, select, and implement the most appropriate security controls tailored to a variety of environments. You will be expected to construct and perpetually update bodies of evidence for managed information systems, custom applications, services, and networks. Your expertise will also extend to the creation and distribution of system security policies and processes, ensuring that the operational risk remains minimal. Moreover, you will be conducting internal vulnerability assessments and coordinating with external entities to facilitate audits. Your day-to-day tasks will involve a high degree of collaboration, requiring you to work closely with other departments such as Program Management, Engineering, and Software Development to synchronize security-related activities. You will be producing comprehensive documentation to meet information security requirements, including the development of full Authorization to Operate (ATO) Packages and supporting documents like System Security Plans (SSPs), Risk Assessment Reports (RARs), Plans of Actions and Milestones (POA&Ms), Security Control Traceability Matrices (SCTMs), Requirements Traceability Matrices (RTMs), Security Life Cycle Models (SLCMs), Security Assessment Reports (SARs), Certification Test Reports, as well as Briefings and Training products. Additionally, you will play a pivotal role in facilitating a secure change management process and the associated Change Control Boards (CCB). Identify, Select, and Implement applicable security controls for various operating systems and applications Develop and maintain bodies of evidence (BOE) for managed information systems, custom application, services, and networks Develop and disseminate system security policies, processes, and likewise governing products in service of maintaining a low operational risk picture Conduct internal vulnerability assessments and facilitate external Audits Coordinate security-related tasks and activities across other functional areas E.g. Program Management, Engineering, Software Development, etc Produce documentation in response to, and satisfaction of information security requirements Develop full ATO Packages and ATO supporting documentation, such as, SSPs, RARs, POA&Ms, SCTMs, RTMs, SLCMs, SARs, Certification Test Reports, Briefings, and Training products Assist in a secure change management process and related Change Control Boards (CCB) Cloud technology familiarity, Azure preferred Understanding of Kubernetes and containerization technologies Understanding of CI/CD pipelines Minimum Qualifications Bachelor's Degree or greater preferred in Computer Science or a related field or equivalent experience. Field specific skills or certifications. Candidates must possess a current TS/SCI security clearance. Other Job Specific Skills To excel in this role, you will benefit from a strong background in cloud and containerization technologies, specifically Azure and Kubernetes. Proficiency in Linux and an understanding of CI/CD pipelines will be crucial for your success. Your ability to navigate these tools and processes will be fundamental in executing your duties effectively. The experiences that will serve you well in this position include a history of developing and managing security documentation, a track record of successful collaboration across various functional areas, and a demonstrated capability in conducting vulnerability assessments and compliance audits. Your role is pivotal in maintaining the security posture of the organization, and your contributions will be instrumental in protecting critical information assets.

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. Hires, trains, coaches, counsels, and evaluates the performance of direct reports Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures Facilitates and participates in staff training Participates in staff meetings and clinical conferences Supports quality and risk management to meet call center target metrics Ensures complete and accurate documentation in case management system (CMS) Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Work hours are either 7A-4P Mon-Fri or 10A-7P Mon-Fri ET. Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Key Responsibilities Advanced Operational Support Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 4+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Preferred Qualifications Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) Experience with federal government cloud environments Cisco CCNP or equivalent networking certification Prior experience in managed service provider (MSP) or cloud operations environment Primary Job Specific Skills Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Familiarity with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology

The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client site in Falls Church, VA. The shifts are 7am-3pm. Manages manual data ingests occurring on average once every 30 minute Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information. Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Performs incident notification and escalation of problems/request/issues to responsible party. Performs follow up on all incidents with customer to provide exceptional customer satisfaction. Follows defined process to document problems within tracking software and database. Through provided training, attains knowledge of customer and customer specific business environment. Attains an understanding of customer Service Level requirement. Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism. Other supporting duties, as directed. Willingness to work overtime and varying hours as required. Minimum Qualifications AS or BS degree in computer\information systems or related field. 2-5 years of applicable work experience Must have an active Secret security clearance Must have an active or be able to obtain Security+ Certification Must be a U.S. citizen Must work on client-site in Fall Church, VA Industry certifications. (A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD) Knowledge of Amazon Web Services (AWS) Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Proven analytical and problem-solving abilities Ability to work well within a team