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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Redmond, WA | $39,858 | $19.16 |
| 2 | Quincy, MA | $38,732 | $18.62 |
| 3 | Sunnyvale, CA | $37,317 | $17.94 |
| 4 | New York, NY | $36,832 | $17.71 |
| 5 | Rochester, MN | $36,644 | $17.62 |
| 6 | Tigard, OR | $36,105 | $17.36 |
| 7 | Princeton, NJ | $36,015 | $17.31 |
| 8 | East Hartford, CT | $35,912 | $17.27 |
| 9 | Newark, DE | $35,268 | $16.96 |
| 10 | Nashua, NH | $35,207 | $16.93 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $123,948 | $60 | - |
| 2 | Customer Service Executive | $120,662 | $58 | - |
| 3 | Customer Service Senior Associate | $117,512 | $57 | - |
| 4 | Customer Relationship Specialist | $108,750 | $52 | - |
| 5 | Account Executive/Customer Service | $106,046 | $51 | - |
| 6 | Customer Account Executive | $104,468 | $50 | - |
| 7 | Customer Liaison | $100,215 | $48 | - |
| 8 | Customer Service Consultant | $98,524 | $47 | - |
| 9 | Customer Support Executive | $97,320 | $47 | - |
| 10 | Outbound Sales Representative | $97,022 | $47 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Trading Technologies | $35,194 | $17 | - |
| 2 | CTG | $35,070 | $17 | 8 |
| 3 | ASM Research | $34,420 | $17 | 2 |
| 4 | Medical Automation Systems | $34,336 | $17 | - |
| 5 | Dial An Atheist | $34,183 | $16 | - |
| 6 | Omnitracs | $34,033 | $16 | - |
| 7 | HealthTrio | $33,963 | $16 | - |
| 8 | Computrition | $33,846 | $16 | - |
| 9 | LGB & Associates | $33,846 | $16 | - |
| 10 | Object Systems International - Bulgaria | $33,835 | $16 | - |
| 11 | Tybrin Corporation | $33,774 | $16 | - |
| 12 | Applied Technical Systems | $33,752 | $16 | - |
| 13 | Southeastern Data Cooperative | $33,688 | $16 | - |
| 14 | Syscon-Inc | $33,686 | $16 | - |
| 15 | Info Systems Corporation | $33,670 | $16 | - |
| 16 | Geac Computer Corporation | $33,635 | $16 | - |
| 17 | The Shams Group | $33,526 | $16 | - |
| 18 | Onshore Outsourcing | $33,415 | $16 | - |
| 19 | Novetta | $33,346 | $16 | - |
| 20 | Intergraph | $32,056 | $15 | - |