Software trainer job description

Alpine, an ITW company currently has an opening for a Software Trainer. The Software Trainer is responsible for educating Alpine software users how to use the products to do their jobs effectively. This includes teaching new designers the basics of the application as well as working with experienced designers to hone their skills and maximize the value that Alpine software provides. The training department plays a key role in enabling Alpine to bring on new business, and works closely with new customers to get them up to speed on Alpine software.

Alpine is a leading provider of building component software, equipment, and the industry's best service to truss manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are also a leader in delivering software solutions to homebuilders to increase productivity and profitability. Alpine is a division of ITW, a Fortune 200 global diversified manufacturer with $15B in revenue.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

The Software Trainer is responsible for educating Alpine software users how to use the products to do their jobs effectively. This includes teaching new designers the basics of the application as well as working with experienced designers to hone their skills and maximize the value that Alpine software provides. The training department plays a key role in enabling Alpine to bring on new business, and works closely with new customers to get them up to speed on Alpine software.
Core Responsibilities:

* Conduct training classes for both existing Alpine customers and new conversion training for new customers
* Conduct in person training as well as online sessions
* Work with internal software experts to improve personal software skills and learn new features as they are released
* Host internal training sessions to for Alpine team members
* Supply training content for Alpine's digital Learning Management System

The Employee Experience (EX) team is searching for an
EPIC Software Trainer
for Saint Joseph's Hospital located in Nashua, NH!

The Trainer is responsible for conducting training for the end users on the assigned EPIC application(s). The incumbent will experience the variety of non-clinical and clinical users, while training in classrooms, areas of practice, and virtually. Responsibilities include achieving an in-depth knowledge of specific EPIC applications, policies, procedures, and related workflows.

This position is a member of the EPIC Project Team, a team that actively engages and participates in discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials. This position will also support the Enterprise Project Team in technological competency assessments across Covenant. In addition to training end-users within the facility, at the direction of Training Leadership, the EPIC Software Trainer will train additional trainers within the organization, maintain policy/procedure documentation, provide training for new hires, and conduct training for new software releases and updates.

The EPIC Software Trainer will support the alignment of application training activities with transformation objectives. As an ambassador of change, the incumbent will identify end users that need specific support to adopt the use of new EPIC applications for greater efficiency and workflow, and ultimately making a positive impact on patient care.

This position offers travel to other Covenant Health locations on a consistent basis for training and meeting purposes.


Essential Duties and Responsibilities


Assists with the development of detailed curriculum content and training plans for designated area(s) Assists with coordinating appropriate level of end-user training Conducting training for specific application area(s) for all end-users Assisting in technology competency assessments Assisting with scenario-based training Completing project tasks within the timeline as assigned Providing end-user feedback to colleagues and identifying improvement strategies for system design and implementation Interacting as necessary with vendor training personnel Escalating complex issues to appropriate entities for resolution Working closely with Enterprise and local system teams Assisting with coordination of local Credentialed Trainers and Super Users Other duties as assigned


Required Qualifications


Bachelor's degree from an accredited university or college Experience in EPIC installations preferred Experience developing and conducting training in an adult education environment Experience with EMR or enterprise software implementations; specifically with the training of staff Strong presentation skills and an ability to adapt training style based on end user population Computer savvy, proficient with Microsoft Office Suite, email, intranet, internet, and other systems


Covenant Health Mission Statement


We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.


Our Core Values


Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

ASRC Federal Professional Services is currently seeking a
Jr. Instructor / IT Trainer
to join our team at USPTO in Alexandria, VA.

ASRC Federal comprehensive IT, Science Engineering, and Management Professional Services to Federal Government agencies. We bring the agility of a small business and the depth of a large IT business to our customers through the ASRC Federal family of companies. The company has grown rapidly based on our reputation for equipping customers with top-notch professionals and delivering proven solutions. Our mission is to provide our customers with a wide variety of professional, technical and administrative services in a cost-effective, efficient, and flexible manner. People are our strength and quality solutions and services are our brand.

Roles/Responsibilities:

• Conducts user training courses with a primary focus on automation tool training and assistance.
• Organizes training classes, and assists with scheduling, manages a library of digital materials, assists with scheduling and conducting virtual training via WebEx.
• Facilitates training committee meetings.
• Can provide training on major automation tools provided at the USPTO.
• Training may be via formal or informal settings including classroom training, presentations, demonstrations, one-on-one assistance and providing hotline assistance.
• Assists with modifications or customization of existing training materials.
• For formal training sessions, ensures all training materials are available, ensures all equipment is functional prior to start of session.
• May be asked to test new products from the user's viewpoint and provide input to help clarify training requirements.

Requirements


If you have experience teaching and would like to enter a new career or if you have worked on a help desk but trained users as a part of your responsibility, we would like to talk with you today. Trainers and Teachers are encouraged to apply!

• Four-year degree or an Associate's degree (preferred major in education, training or related field but not required); education requirement may be waived for four (4) years of relevant in education/training.
• Two years of experience providing training, preferably in an adult learning setting.
• Education requirement can be waived for six or more years of relevant training experience.
• Must be able to work in a demanding production oriented position.
• Must have strong communication skills.
• Eligibilityrequirements for this position include successful completion of a well-developed training course on four major proprietary systems in order to meet internal certification requirements within 120 days of receiving their equipment.

**COVID-19 Vaccination Requirement Statement


The COVID-19 vaccination requirement in Executive Order 14042 and FAR 52.223-99 is currently not effective. But please note that if those or other related requirements become effective, positions will require successful candidates to obtain and show proof of COVID-19 vaccination(s). ASRC Federal is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.


EEO Statement


ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.