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Software trainer skills for your resume and career

Updated January 8, 2025
4 min read
Software trainer example skills
Below we've compiled a list of the most critical software trainer skills. We ranked the top skills for software trainers based on the percentage of resumes they appeared on. For example, 8.8% of software trainer resumes contained software training as a skill. Continue reading to find out what skills a software trainer needs to be successful in the workplace.

15 software trainer skills for your resume and career

1. Software Training

Here's how software trainers use software training:
  • Design, Develop and deliver software training and implementation consultation services for proprietary products to customers composed of financial institutions.
  • Conducted software training on proprietary banking software packages including web based training and on-site training at financial institutions.

2. Training Materials

Here's how software trainers use training materials:
  • Collected student registration, evaluation and feedback, lessons learned, analyzed and composed reports and adjusted training materials/presentation.
  • Process Development and Training Development - Developed training materials and created syllabus for classroom training environment.

3. Training Classes

A training class is a series of classes/lessons designed to impart skills and knowledge for a specific job or activity or to develop skills and knowledge or fitness to specific useful skills in oneself or others. There are a variety of benefits for the trainee, including improved self-esteem, motivation, and confidence, acquiring a new skill or qualification, updating skills, and keeping in touch with new developments in the field.

Here's how software trainers use training classes:
  • Conducted training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes.
  • Facilitated computer training classes for individuals and groups.

4. EMR

Here's how software trainers use emr:
  • Conducted EMR training, ensuring conversion accuracy and modifying technical proficiency for all comprehension levels.
  • Implemented and Trained EMR software in all buildings and managed Clinical Configuration at Enterprise Level and Facility Level.

5. Training Sessions

Here's how software trainers use training sessions:
  • Designed/implemented custom training schedules for clients and conducted comprehensive training sessions.
  • Conducted classroom training sessions for inventory departments and unit secretary.

6. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how software trainers use windows:
  • Provide engineering support for resolution and troubleshoot basic Windows questions/issues.
  • Trained and tutored service members on introductory to advanced MS Windows Suite from 2003 to 2007 and the Windows Vista transition.

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7. Training Programs

Here's how software trainers use training programs:
  • Conducted post-training follow-ups to ensure customer satisfaction and to provide ongoing training programs for existing users.
  • Developed, designed, customized and implemented coursework and training programs for classroom and individual settings.

8. Training Courses

Here's how software trainers use training courses:
  • Delivered training courses on several IBM Rational software solutions and on software quality assurance and quality control methods and methodologies.
  • Key accomplishments: Development of first Learning Lab series: live, daily web training courses for customers.

9. Software Support

Software support is a service provided to clients by software providers to assist them to resolve any challenge they may encounter while using the product. It could also extend beyond addressing challenges to helping them update the software and providing resources that will help clients maximize the product like user guides and demos. Software support at its core involves the troubleshooting and identification of problems which then leads to solutions.

Here's how software trainers use software support:
  • Participated in curriculum development, and phone-based end user troubleshooting and software support.
  • Advised software technicians on administrative requirements and software support as needed.

10. Customer Support

Here's how software trainers use customer support:
  • Help Desk Technician Supply customer support for hardware/software issues for real estate, pharmaceutical, and financial companies.
  • Position entailed cold calling of prospective customers, marketing, and customer support on the software product.

11. Customer Training

Customer training is the training aimed at providing customers with the information, content, and other materials they need to efficiently and effectively use a product or service to derive value from it. It is an excellent way to reduce customer support interaction and to improve customer retention.

Here's how software trainers use customer training:
  • Assisted COO with administration and maintenance of social media outreach, including advertising and customer training/support.
  • Created customer training program and materials for a newly developed accounting software package.

12. PowerPoint

Here's how software trainers use powerpoint:
  • Participated in the development and editing of the PowerPoint training presentation and written materials.
  • Develop business presentations, (both on-screen shows and hard copy), Using Microsoft PowerPoint & Lotus Freelance.

13. Go-Live

The term ‘Go-live' is used to define a period when a product/service becomes ready to use. Going live is commonly used in the software industry to indicate that the software or the program has entered the production stage, where it is ready for the users.

Here's how software trainers use go-live:
  • Provide support, training and troubleshooting during Go-Live process by supporting Super Users by guiding them into a technical support role.
  • Provided on-floor coaching to physicians, nurses, and management on the floor prior to Go-Live.

14. Led Training

Here's how software trainers use led training:
  • Deliver instructor-led training in regard to software applications for end-user functionality.
  • Compiled training program data and formulated reports for management team.

15. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how software trainers use ehr:
  • Work with clinical staff and providers and help in crafting EHR note templates, content and workflow.
  • Assigned the role as the designated Trainer for the Image Control Systems piece of our software during EHR conversion for scanning.
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List of software trainer skills to add to your resume

Software trainer skills

The most important skills for a software trainer resume and required skills for a software trainer to have include:

  • Software Training
  • Training Materials
  • Training Classes
  • EMR
  • Training Sessions
  • Windows
  • Training Programs
  • Training Courses
  • Software Support
  • Customer Support
  • Customer Training
  • PowerPoint
  • Go-Live
  • Led Training
  • EHR
  • ELearning
  • Course Materials
  • Training Manuals
  • Software Applications
  • Onsite Training
  • Computer Software
  • Office Products
  • Technical Training
  • Troubleshoot
  • Remote Training
  • Software Packages
  • Proprietary Software
  • Training Documentation
  • SQL Server
  • Adobe Photoshop
  • Software Products
  • Management System
  • Client Training
  • PC
  • Customer Sites
  • Payroll
  • C++
  • Instructional Materials
  • Software Systems
  • Software Programs
  • HTML
  • Practice Management Software
  • Technical Issues
  • Lotus Notes
  • One-On-One Training
  • POS
  • Computer System
  • Training Curriculum

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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