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  • Perishable Manager (325)

    Stop & Shop 4.3company rating

    Fairfield, CT jobs

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Perishable Manager to oversee the daily operations of Meat, Seafood, Deli, Florist, Produce, and Bake Shop departments. What we'll ask of you: Department Management: Oversee the daily operations of the Meat, Seafood, Deli, Florist, Produce, and Bake Shop Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations People Development and Diversity: Direct, oversee, and evaluate the training of all perishable department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Control turnover by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Coach and provide feedback for efficient operations to better control labor costs Implement and oversee action plans to improve department performance Monitor inventory levels and ensure accurate stock management Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Produce, Meat, Seafood, Deli, Floral and Bakeshop Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional interpersonal and communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $50k-84k yearly est. 16h ago
  • ServiceNow Manager

    Herc Rentals 4.4company rating

    Bonita Springs, FL jobs

    Job Type: Full-time Company: Herc Rentals If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025. Job Purpose The Manager, ServiceNow Platform is responsible for overseeing the overall IT strategic direction, project execution and service delivery of the platform. The Manager will oversee the ServiceNow application delivery services, planning, development, and deployment strategy, including defining the goals and timelines for ServiceNow projects & enhancements. The Manager will ensure reliable and accurate technical solutions are delivered to our partners by using knowledge of ServiceNow architecture and best practices, coupled with a deep understanding of Herc Rental's business processes, external partners, internal users, and customers. What you will do... Defines a portfolio of change and roadmap for ServiceNow. Engages and influences business and IT leaders to ensure the portfolio will deliver agreed business objectives. Engages in strategic planning with business and IT stakeholders to provide direction, guidance or recommendations on technology. Management and administration of the ServiceNow application. Act as the product owner for ServiceNow and own the product vision and roadmap. Leverages deep understanding of product engineering, emerging technologies, and technical capabilities to guide and influence stakeholders and teams in developing solutions, build, deployment, testing and ongoing management of technology services. Implement enhancements that result in improved productivity, increased efficiencies, and time-saving processes. Provide strategic oversight by helping to facilitate the business in automating and streamlining their business needs. Drive continual product improvements and maintain the product roadmap with new ideas based on ongoing user requests, competitive capabilities, and product performance. Collaborate closely with IT and Project Managers to drive successful integrations across products in an Agile development process. A collaborative attitude is essential to the job. Maintain familiarity with other IT system/business application capabilities and scope definition in order to make recommendations about potential upstream/downstream integration or functionality intersection points. Requirements Bachelor's Degree in Computer Science (or related field). Solid understanding of the software development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management 5 years or more of related project experience leading Implementation of ServiceNow or similar ITSM tools Experience in Agile project management methodology, tools and templates Understanding of ServiceNow application suite - ITSM, ITBM, ITOM etc Skills People Management - manage Employees and Contractors Ability to manage multiple projects and project teams Effective communicator with excellent written and verbal communication skills Strong conflict resolution, negotiation and influencing skills Excellent understanding of business objectives and goals Excellent interpersonal/communication and presentation skills Self-motivated with the ability to work independently toward established goals Ability to multitask, solve problems resourcefully, and work well under pressure Work closely with ServiceNow architects, technical teams, functional analysts to deliver project scope on time, on budget and with high quality deliverables. Req #: 63857 Pay Range: Based on Qualifications Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors. Nearest Major Market: Fort Myers Nearest Secondary Market: Cape Coral Job Segment: Strategic Planning, Computer Science, Manager, Engineer, Testing, Strategy, Technology, Management, Engineering
    $64k-101k yearly est. 2d ago
  • Preconstruction Manager

    Henderson Inc. 4.0company rating

    Williamsburg, VA jobs

    We are seeking a detail-oriented and experienced Preconstruction Manager / Senior Estimator with 10+ years in estimating and preconstruction across a range of commercial, institutional, and industrial project types. This role leads all preconstruction activities from concept through final pricing and collaborates closely with internal teams, owners, designers, and subcontractors. This person will be responsible for: Leading preconstruction from initial client contact to final GMP or bid Preparing conceptual and detailed estimates for various delivery methods Performing constructability reviews, value engineering, and risk analysis Managing subcontractor outreach and bid coverage Presenting budgets and estimates to clients with clarity and confidence Monitoring market trends and pricing. Position Requirements: 10+ years of relevant estimating/preconstruction experience Strong background in hard bid, design-build, and negotiated work Proficient with estimating software (Planswift, Bluebeam, Vista, BuildingConnected, etc.) Excellent analytical and communication skills Strong communication and interpersonal abilities Proficiency in Microsoft Office Ability to manage multiple priorities and meet deadlines Proven leadership skills.
    $72k-114k yearly est. 4d ago
  • FP&A Manager

    Family Dollar 4.4company rating

    Chesapeake, VA jobs

    In this role, you will be a key strategic partner in overseeing the company's financial planning and analysis activities, providing forecasts, budgeting, and financial insights to senior leadership. You will lead a team responsible for driving performance through detailed financial modelling, variance analysis, and strategic recommendations. This role is perfect for someone who thrives in dynamic environments, has strong analytical skills, and enjoys partnering with different business functions to achieve financial objectives. Principal Duties & Responsibilities Budgeting & Forecasting: Lead the annual budgeting and rolling forecast processes in partnership with department leaders. Ensure alignment of financial plans with company objectives and provide timely updates on performance against plan. Identify and communicate key variances, trends, and actionable opportunities. Financial Analysis & Reporting: Manage the preparation and delivery of insightful financial reports, including variance analysis, trend evaluation, and scenario modeling. Present clear, data-driven recommendations to senior leadership to support decision-making. Strategic Planning Support: Partner with executive leadership to develop financial models for long-term strategic initiatives, including market expansion, new product introductions, and capital investments. Provide financial perspectives that help shape and refine business strategies. Performance Monitoring: Track and evaluate financial and operational performance across the organization. Identify emerging risks and opportunities, offering solutions to drive profitability and operational improvements. Team Leadership: Lead, coach, and develop a high-performing FP&A team. Promote a culture of continuous improvement, professional development, and collaboration. Minimum Requirements / Qualifications Bachelor's degree in Finance, Accounting, or a related field 5+ years of relevant experience, preferably in retail or consumer goods industries Strong oral and written communication skills, including group presentation skills Demonstrated ability to lead teams or complex financial projects Strong analytical and problem-solving skills Self-starter with the ability to manage multiple priorities; well-organized and comfortable working in a fast-paced environment Proficiency in Excel, PowerPoint, databases, and other financial software applications Desired Qualifications Advanced degree (MBA, MS in Finance, etc.) CPA or other financial certification Experience with IBM Planning Analytics (TM1) or similar financial planning tools Solid understanding of GAAP and financial reporting principles
    $62k-111k yearly est. 16h ago
  • Manager, FP&A

    1-800-Flowers.com, Inc. 4.7company rating

    Jericho, NY jobs

    The Manager, FP&A is responsible for supporting departments within the Enterprise, focusing on financial operations of the Technology and Telecommunications businesses. This involves budgeting/forecasting, telecommunications billing, procurement, asset management and vendor management. This role is also responsible for assisting IT financial management with analysis of Operating and Capital Expenses and assisting with monitoring cost control and department initiatives. This position will also provide financial support for other departments in the Enterprise as needed. Responsible for supporting the departments' expense budget and forecast process by working with various departments to help distribute, prepare, and consolidate budgets, forecasts, and related reports. Monitors departments' performance. Prepares monthly budget variance reporting package, including analyzing and explaining budget versus actual results Assists in the forecast process, using data received by engaging department heads, in addition to analyzing past and present trends to project future expenses. Input new forecast into system, and analyze change from budget and previous forecast Performs ad-hoc financial analysis as required from CFO, CIO, VP IT Finance or department heads Enforces accurate time tracking for all operating and capital projects Assists in ensuring proper coding and prompt payment of all department invoices Lends a proactive expense control mindset Negotiates and maintains maintenance contracts for all hardware and software Oversees member(s) of accounting team. Assist Corporate and Brand Controllers, as well as VP IT Finance, with monthly close Leads process improvement and policy development initiatives that impact the function Helps to organize and manage IT asset management program Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company and financial concepts Ensures effective communication and collaboration between business functions on all financial matters Shows a commitment to continual self-improvement in order to learn and stay current with financial, Information Technology and procurement processes and best practices Other Duties and Assigned Qualifications Bachelor's degree in Business, Accounting, Finance, Economics or related field or relevant years of experience. 5+ years of experience in a Finance or Accounting position required, with exposure to financial support for Information Technology and/or procurement highly preferred 1-2 years supervisory experience Excellent written and verbal communication skills; Ability to present information and ideas clearly and concisely Delivers informative well-organized presentations Strong quantitative, analytical, problem solving, organizational, communication and interpersonal skills required. Attention to detail is a must Ability to work effectively with all levels of management and staff in a collaborative environment Must possess the ability to ensure confidentiality and exercise considerable discretion in dealing with data and others Strong PC skills: Must have proficiency with all Microsoft Office products, including Word, Excel, PowerPoint Possess technological skills sufficient to manage and build multiple databases, reports and workbooks Experience with billing and/or analysis of Cloud platforms preferred (Oracle Financials and Oracle EPM) is a plus The expected salary range for this position is $105,000-$115,000. The actual compensation will be determined by experience and other factors permitted by the law. To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company. Benefits for this location include*: Medical, dental, vision, life and disability insurance for the associate and family (if applicable) Flexible Spending Account Health Savings Account 401k retirement program Mental health resources / Employee Assistance Program Flexible paid vacation time 6 paid holidays 30% employee discount across our family of brands Potential eligibility for annual merit-based wage increase, if applicable *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time. California residents - please see our California Privacy Rights Notice for Job Applicants
    $105k-115k yearly 2d ago
  • Inbound Outbound Manager

    Dollar General 4.4company rating

    Bessemer, AL jobs

    At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at *********************************** GENERAL SUMMARY: Oversees receiving or shipping functions. Assists in creating a strong work team and helps resolve employee relations issues. DUTIES and ESSENTIAL JOB FUNCTIONS: Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification. Conducts daily status meetings with management team to review prior day's performance and to develop action plan for current day. Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement. Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps. Leads inbound or outbound team in goals and measurement development and implementation. Reviews the strategic goals of the inbound or outbound area and sets performance goals. Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions. Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments. Communicates with company carrier regarding store loads and backhauls. WORK EXPERIENCE and/or EDUCATION: Five years minimum experience in distribution, logistics and management. Experience in warehouse management systems and RTS applications preferred. Experience in automated retail distribution center preferred. College degree in business. KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
    $63k-87k yearly est. 1d ago
  • Final Mile Manager

    Arhaus 4.7company rating

    Mount Juliet, TN jobs

    Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans worldwide who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. The Final Mile Manager, Final Mile Operations, is responsible for leading the Final Mile Partners and 3PL Relationships while overseeing the overall performance of the Final Mile Operations of their designated hub(s). Their primary focus is to ensure each provider executes Arhaus Standard Operating Procedures. They will ensure that the required delivery deadlines are met and that there is a consistent brand-right experience at the hub(s). Their local presence will elevate the Arhaus customer experience. The role requires strategic focus, physical presence, and active participation to ensure the level of service provided in each Final Mile location exceeds the customer's delivery needs. Essential Duties & Responsibilities: In partnership with the 3PL Provider Management team, the Final Mile Manager will be expected to oversee the day-to-day operations at designated hub facilities to ensure adherence to SOPs. They will oversee the performance of key metrics such as cost per stop, order cycle time, on-time delivery percentages, return and exchange rates, and most importantly, customer satisfaction. Oversight will include participation in morning loadouts and standup meetings with drive teams/3PL provider management. Strong partnerships are critical, both internally and externally. They will support their local store management team as issues arise and attend store transfer deliveries regularly. The Final Mile Manager will work with 3PL Provider Management to identify specific areas of improvement and share best practices among locations and with colleagues. They will share product-specific information and assembly instructions with the 3PL Provider to promote training and education to the delivery team. On-site operation audits will be required to hold Arhaus to a standard of accountability. While monitoring the delivery experience, they will investigate delivery failures and escalations to provide resolution and root cause to the internal and external customers. The Final Mile Manager will complete 3PL Provider invoicing approval for billing accuracy. Key fundamental skill sets for this role will be: Demonstrate knowledge of the operations Does not shy away from confrontation and can handle conflict resolution Strives to meet or exceed the expectations of internal and external customer standards Adapts to change quickly and easily and performs effectively; demonstrates the ability to multi-task, managing competing priorities effectively as well as their time Self-Starter capable of working independently and making decisions with limited supervision Ability to thrive in a fast-paced environment Analytical ability with the capability to understand business challenges, solve complex problems, and drive towards solutions Demonstrated ability to communicate, collaborate, and influence cross-functionally; achieving results through internal and external partnerships Requirements: Education: High school diploma; College Degree preferred. Must have 3-5 years in Logistics/Home Delivery Operations Valid Driver's License required Reliable transportation Working knowledge of database applications such as Microsoft Office Suite of programs: Excel, Outlook, PowerPoint, Word and Teams. Dedication to business and allow flexibility with work hours if necessary: Typical 6 am start times and includes use of personal vehicle for ride-behinds and store visits No physical limitations that limit the ability to carry and move furniture weighing up to 150 lbs. Maintain the confidentiality of the customer's information Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
    $44k-75k yearly est. 2d ago
  • Electronic Data Interchange Manager

    DTLR, Inc. 4.3company rating

    Maryland jobs

    We are seeking a highly skilled and detail-oriented EDI Manager to oversee and manage the electronic data interchange (EDI) operations within our retail environment. This role is critical to ensuring seamless communication and data flow between our organization and merchandise suppliers, distribution center operations, and purchasing teams. This individual will effectively exhibit DTLR's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties: Key Responsibilities: Monitor and ensure successful transmission of all EDI documents (Purchase Orders, Advance Shipping Notices, Invoices) to and from merchandise suppliers. Serve as the primary liaison between Information Technology, purchasing and allocation personnel, and multiple distribution centers to identify and resolve issues affecting EDI document flow. Collaborate closely with third-party EDI vendors to maintain and enhance EDI capabilities. Work with distribution center operations staff and merchandise purchasing and allocation personnel to troubleshoot and remediate EDI-related issues. Perform data analytics and problem resolution using SQL queries and scripts. Become familiar with host merchandising and distribution systems and functions. Maintain documentation of EDI processes, workflows, and issue resolutions. Support onboarding of new suppliers into the EDI system and ensure compliance with EDI standards. Provide regular reporting and insights on EDI performance and exceptions. Organize and host regular joint status meetings distribution center operations, purchasing, and allocation teams. Required Qualifications: Proven experience with retail EDI document flow including 850 (Purchase Orders), 856 (Advance Shipping Notices), and 810 (Invoices). Solid technical knowledge of Microsoft SQL Server and experience with BI reporting. Proficiency in writing SQL queries and scripts for data analysis and troubleshooting. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills to work effectively across departments and with external vendors. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Experience working with third-party EDI platforms or vendors. Familiarity with retail operations and supply chain processes. Knowledge of EDI standards such as ANSI X12. Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, repeated bending, and stooping are requirements for this position. The employee must frequently use hands to finger, handle, or feel; and talk; or hear. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception. The incumbent must be able to work in a fast-paced environment. General Information: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-DNI
    $70k-111k yearly est. 2d ago
  • Customer Delivery Manager

    Applied Digital 3.8company rating

    Fargo, ND jobs

    Customer Delivery Manager Primary Location: Onsite at either Ellendale, North Dakota or Fargo, North Dakota or Alexandria, Louisiana At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Summary: The Customer Delivery Manager is responsible for ensuring that internal teams deliver all contractual obligations to our customers. This role requires a detail-oriented professional who can interpret complex contracts, maintain organizational rigor, and foster collaboration across teams to address issues and drive accountability. The ideal candidate will serve as a key liaison between customer expectations and internal execution, ensuring compliance and timely delivery. Key Responsibilities: Contract Compliance & Governance Review and interpret customer contracts, SLAs, and obligations. Monitor adherence to contractual terms and escalate non-compliance issues. Execution Oversight Track deliverables and milestones to ensure timely and accurate execution. Hold internal teams accountable for meeting commitments. Risk Identification & Resolution Identify gaps or risks in meeting obligations and implement corrective actions. Cross-Functional Collaboration Partner with operations, legal, and customer success teams to resolve challenges. Facilitate discussions to address issues constructively and maintain customer satisfaction. Reporting & Communication Provide regular updates on compliance status and delivery performance to leadership. Maintain documentation and audit trails for contractual obligations. Basic Qualifications: Bachelor's degree in business administration, Operations Management, or related field or equivalent experience. 5+ years of experience with service-level agreements (SLAs) and compliance frameworks. 5+ years of experience in customer operations, contract management, and project delivery. Ability to read and interpret complex contracts. Effective organizational skills and attention to detail. Proven ability to challenge teams constructively and drive accountability. Strong problem-solving, communication, and stakeholder management skills. Preferred Qualifications Experience in technology, engineering, or data center operations. Project Management certification (PMP or equivalent) is a plus. Experience working in a matrixed organization with cross-functional teams. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Essential Skills: Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs. Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners. Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments. Accountability: Takes ownership of assigned tasks and follows through with minimal supervision. Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation. Time Management: Manages time effectively to meet performance expectations and service levels. Integrity: Adheres to company policies, safety protocols, and professional ethics always. Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations. Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance. Security Compliance: Maintains awareness of data center physical and logical security expectations. Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $75k-111k yearly est. 2d ago
  • Senior Manager, Category Development

    Staples 4.4company rating

    Framingham, MA jobs

    Staples is business to business. You're what binds us together. Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. The Sr. The Sr. Manager, Category Development leads in the development of strategic category initiatives to drive growth for Staples Private Brands. Their goal is to drive sales and loyalty for Staples, Inc and across our partner channels. This role marries strategic category understanding with both product development and execution. As a member of the Private Brands leadership team, they will be responsible for driving the vision and goals for the Private Brand program across the organization. What you will be doing: Lead product development planning for assigned category; deliver 12 month product roadmap that supports and aligns to Private Brands and merchant goals. Demonstrate deep category expertise and partner with merchandising to drive data-informed decisions that support Private Brand growth, influencing all aspects from financial performance to assortment, value positioning, and placement. Collaborate across Private Brands org to prioritize and execute category plans. Understand how the category contributes to overall Private Brands plans. Identify new products to fill gaps or explore new opportunities. Builds programs through initiatives to reduce costs, improve product performance, and increase sustainability. Develop business cases to support new product development; sell product ideas to VP-level stakeholders. Identify key product features and gain cross-functional support for recommendations. Collaborate with Brand Strategy to create consumer-focused messaging packaging. Analyze consumer and industry trends; maintain competitive research. Partner with Insights team to set success metrics, review results and make data-driven recommendations Use data and insights to influence stakeholders on product development, assortment and sustainability. Identify and drive process improvement to support broader category and Private Brands team. Lead at least one direct report, managing priorities and timelines. Provide training and coaching to support direct report's growth and development. What You Bring to the Table: Ability to influence without authority Analytical problem solver who can take complex data and distill it into a meaningful and coherent story and use it to drive business decisions Structured thinker who combines data and intuition to shape product strategy Strong communication with skill in presenting complex ideas clearly to senior audiences Proactive, adaptable and detail-oriented team player A strong executor, comfortable with ambiguity and tight deadlines Experienced in navigating complex global organizations and balancing competing priorities Thrives in a collaborative corporate setting with a positive, professional attitude What's needed: Basic Qualifications: At least 7 years of category management experience, demonstrating the ability to build and drive category plans Bachelor's degree or equivalent work experience Preferred Qualifications: Prior experience driving growth in Private Brands is highly desirable Advanced skills in cross-functional leadership and strategic planning We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
    $137k-172k yearly est. 3d ago
  • Customer Delivery Manager

    Applied Digital 3.8company rating

    Ellendale, ND jobs

    Customer Delivery Manager Primary Location: Onsite at either Ellendale, North Dakota or Fargo, North Dakota or Alexandria, Louisiana At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Summary: The Customer Delivery Manager is responsible for ensuring that internal teams deliver all contractual obligations to our customers. This role requires a detail-oriented professional who can interpret complex contracts, maintain organizational rigor, and foster collaboration across teams to address issues and drive accountability. The ideal candidate will serve as a key liaison between customer expectations and internal execution, ensuring compliance and timely delivery. Key Responsibilities: Contract Compliance & Governance Review and interpret customer contracts, SLAs, and obligations. Monitor adherence to contractual terms and escalate non-compliance issues. Execution Oversight Track deliverables and milestones to ensure timely and accurate execution. Hold internal teams accountable for meeting commitments. Risk Identification & Resolution Identify gaps or risks in meeting obligations and implement corrective actions. Cross-Functional Collaboration Partner with operations, legal, and customer success teams to resolve challenges. Facilitate discussions to address issues constructively and maintain customer satisfaction. Reporting & Communication Provide regular updates on compliance status and delivery performance to leadership. Maintain documentation and audit trails for contractual obligations. Basic Qualifications: Bachelor's degree in business administration, Operations Management, or related field or equivalent experience. 5+ years of experience with service-level agreements (SLAs) and compliance frameworks. 5+ years of experience in customer operations, contract management, and project delivery. Ability to read and interpret complex contracts. Effective organizational skills and attention to detail. Proven ability to challenge teams constructively and drive accountability. Strong problem-solving, communication, and stakeholder management skills. Preferred Qualifications Experience in technology, engineering, or data center operations. Project Management certification (PMP or equivalent) is a plus. Experience working in a matrixed organization with cross-functional teams. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Essential Skills: Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs. Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners. Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments. Accountability: Takes ownership of assigned tasks and follows through with minimal supervision. Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation. Time Management: Manages time effectively to meet performance expectations and service levels. Integrity: Adheres to company policies, safety protocols, and professional ethics always. Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations. Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance. Security Compliance: Maintains awareness of data center physical and logical security expectations. Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $73k-108k yearly est. 2d ago
  • Sanitation Manager

    Transylvania Vocational Services 4.0company rating

    Brevard, NC jobs

    At TVS, we believe in more than just making high-quality food products-we believe in making a difference. Our mission is to provide meaningful employment for a vocationally diverse workforce while delivering products our customers can trust. If you're passionate about food safety, team leadership, and creating a clean, safe environment that supports both people and products, we'd love for you to join us as our next Sanitation Manager. What You'll Do As Sanitation Manager, you'll lead our sanitation program and ensure that every part of our facility meets the highest standards of cleanliness and compliance. You'll play a hands-on leadership role-guiding, training, and empowering your team while partnering across departments to strengthen our food safety culture. Key areas you'll lead include: Leadership & Team Development - Train, coach, and empower sanitation staff, including vocational employees, while building a strong, inclusive team culture. Sanitation Operations - Oversee facility and equipment sanitation, allergen cleaning, and master sanitation schedules to ensure compliance and efficiency. Regulatory Compliance - Maintain readiness for audits (SQF, FDA, USDA, customer) and ensure documentation, verification, and safety standards are always met. Continuous Improvement - Identify opportunities to improve processes, reduce risks, and champion a culture of accountability and food safety across all teams. What We're Looking For 3-5 years of sanitation leadership experience in food manufacturing (allergen-sensitive environments a plus). Strong knowledge of FSMA, USDA, FDA, and GFSI (SQF preferred). Proven ability to lead and motivate a diverse workforce with a coaching mindset. Hands-on experience with sanitation validation, verification, and allergen control. Excellent organizational, communication, and problem-solving skills. Flexibility to work nights, weekends, and holidays as needed. Bachelor's degree in Food Science, Microbiology, or related field preferred-but equivalent experience welcomed. Why You'll Love Working Here Be part of a mission-driven organization that values inclusion, empowerment, and opportunity for all. Lead a team where your leadership directly impacts food safety, quality, and community impact. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth. Work in a culture where collaboration, respect, and continuous improvement are celebrated. This position can be flexible with working hours! Looking for someone who can be present for half of our day shift and half of our evening shift, but hours are negotiable! Why TVS? At TVS, we're more than just a production facility - we're a mission-driven team that values people. Here's what we offer: 💵 Competitive Pay - annual market rate evaluation ❤️ Health, Dental, and Vision Insurance 🌴 Paid Time Off & Holidays 📈 Opportunities for Growth & Advancement 💬 Supportive and Inclusive Workplace Physical Requirements This role requires working in wet, humid, cold, or hot environments, frequent standing, bending, kneeling, climbing, and lifting up to 50 lbs. Use of PPE and adherence to all safety procedures is essential. 👉 Ready to make an impact? Apply today and help us strengthen food safety, empower people, and deliver excellence at TVS!
    $64k-102k yearly est. 60d+ ago
  • Sanitation Manager

    Transylvania Vocational Services 4.0company rating

    Brevard, NC jobs

    At TVS, we believe in more than just making high-quality food productswe believe in making a difference. Our mission is to provide meaningful employment for a vocationally diverse workforce while delivering products our customers can trust. If youre passionate about food safety, team leadership, and creating a clean, safe environment that supports both people and products, wed love for you to join us as our next Sanitation Manager. What Youll Do As Sanitation Manager, youll lead our sanitation program and ensure that every part of our facility meets the highest standards of cleanliness and compliance. Youll play a hands-on leadership roleguiding, training, and empowering your team while partnering across departments to strengthen our food safety culture. Key areas youll lead include: Leadership & Team Development Train, coach, and empower sanitation staff, including vocational employees, while building a strong, inclusive team culture. Sanitation Operations Oversee facility and equipment sanitation, allergen cleaning, and master sanitation schedules to ensure compliance and efficiency. Regulatory Compliance Maintain readiness for audits (SQF, FDA, USDA, customer) and ensure documentation, verification, and safety standards are always met. Continuous Improvement Identify opportunities to improve processes, reduce risks, and champion a culture of accountability and food safety across all teams. What Were Looking For 35 years of sanitation leadership experience in food manufacturing (allergen-sensitive environments a plus). Strong knowledge of FSMA, USDA, FDA, and GFSI (SQF preferred). Proven ability to lead and motivate a diverse workforce with a coaching mindset. Hands-on experience with sanitation validation, verification, and allergen control. Excellent organizational, communication, and problem-solving skills. Flexibility to work nights, weekends, and holidays as needed. Bachelors degree in Food Science, Microbiology, or related field preferredbut equivalent experience welcomed. Why Youll Love Working Here Be part of a mission-driven organization that values inclusion, empowerment, and opportunity for all. Lead a team where your leadership directly impacts food safety, quality, and community impact. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth. Work in a culture where collaboration, respect, and continuous improvement are celebrated. This position can be flexible with working hours! Looking for someone who can be present for half of our day shift and half of our evening shift, but hours are negotiable! Why TVS? At TVS, were more than just a production facility were a mission-driven team that values people. Heres what we offer: Competitive Pay - annual market rate evaluation Health, Dental, and Vision Insurance Paid Time Off & Holidays Opportunities for Growth & Advancement Supportive and Inclusive Workplace Physical Requirements This role requires working in wet, humid, cold, or hot environments, frequent standing, bending, kneeling, climbing, and lifting up to 50 lbs. Use of PPE and adherence to all safety procedures is essential. Ready to make an impact? Apply today and help us strengthen food safety, empower people, and deliver excellence at TVS!
    $64k-102k yearly est. 3d ago
  • Onboarding Manager

    Affinity.Co 4.7company rating

    San Francisco, CA jobs

    As an Onboarding Manager, you'll play a critical role in implementing Affinity for leading Venture Capital and Private Equity firms. You'll guide customers through onboarding-from kickoff to go-live-ensuring a smooth, organized, and impactful start that sets them up for long-term success. This role blends project management, client education, and consultative delivery. You'll manage up to 20 concurrent onboarding projects-each typically 4-6 weeks in duration-working closely with senior team members and cross-functional partners to ensure every implementation stays on track, on time, and aligned to the project plan. What You'll Do Own 15-20 concurrent customer implementations from kickoff to go-live Manage a structured 4-6 week onboarding process for each customer: kickoff, data migration, configuration, training, go-live, and handoff to Customer Success You'll be assigned to a specific customer tier (Cohort, Silver, Gold, or Platinum) which determines your engagement model and touchpoint cadence Spend ~60% of your time on customer-facing work (calls, training, support), ~30% on project coordination, and ~10% on strategic initiatives (refining playbooks, building templates) Translate customer workflows into Affinity configurations Conduct discovery to understand how each firm manages deal flow, tracks relationships, and reports to stakeholders Configure Affinity to match their processes: build custom fields, set up pipeline stages, establish automations, and define user permissions Tailor implementations based on firm type-a seed VC tracking hundreds of early conversations needs different setup than a PE firm managing 20 active deals Keep implementations on track and proactively address risks Monitor daily: Are customers completing pre-work? Are integrations on schedule? Are there blockers? Identify risk signals early (low engagement, delayed data exports, scope creep) and take corrective action before they impact go-live timelines Maintain managing dependencies and customer expectations Drive adoption through hands-on training and enablement Lead role-based training sessions: admins learn configuration and reporting; end users learn daily workflows (logging meetings, updating deals, finding warm intros) Use a "show, do, review" approach-demonstrate features, guide customers through exercises, and answer questions in real time Goal: 80%+ of users actively using Affinity within the first week post-launch Coordinate cross-functionally to deliver smooth implementations Partner with Integrations Engineering on complex data migrations and API setups Conduct Transition Calls with Customer Success Managers 1-2 weeks pre-launch, sharing detailed context on goals, stakeholders, configuration decisions, and expansion opportunities Run Launch Validation sessions post-go-live to confirm everything works and troubleshoot day-one issues Flag product gaps and customer feedback to Product team Handle configuration, data imports, and user setup Build customer instances: create custom fields, configure workflows, set up automations, establish permissions Manage data imports from legacy systems (CRMs, spreadsheets) and troubleshoot common issues like duplicates and mismatched fields Set up user accounts and ensure everyone can log in before training begins Contribute to continuous improvement Share patterns from your implementations to refine onboarding playbooks, training materials, and processes Occasionally support strategic projects like piloting new training formats or building tier-specific templates Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 2-4 years of experience in SaaS onboarding, implementation, customer success, or project management Strong project management discipline: you naturally track deliverables, anticipate dependencies, and know when to escalate Excellent organizational skills with a system for managing 20 concurrent projects without dropping details Client-facing polish: you can lead a kickoff with a Managing Partner, then train a junior analyst-adapting your style to the audience Bias toward action: when issues arise, you proactively reach out, offer solutions, and escalate when needed Change management instincts: you help customers adopt new technology by anticipating resistance and celebrating early wins Technical aptitude: comfortable learning software quickly and troubleshooting basic technical issues Nice to have: knowledge of Private Capital (Venture Capital, Private Equity, investment workflows), familiarity with CRM platforms (Salesforce, HubSpot), or experience working with financial services clients Bachelor's degree or equivalent experience Work Location: Remote or San Francisco For those located in SF, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2-3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. Please note that the role compensation details below reflect the base salary only and do not include any variable pay, equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. A reasonable estimate of the current range is $55,000 - $94,000 USD Base. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $55k-94k yearly Auto-Apply 30d ago
  • Manager, Philanthropy-Recurring Giving

    World Food Program USA 4.3company rating

    Washington, DC jobs

    Job Details Management World Food Program USA - DC - Washington, DC Full Time $80000.00 - $85000.00 Salary None ManagementDescription DESCRIPTION The Manager, Philanthropy will join World Food Program USA's Individual Philanthropy team, within the Development division, helping to increase financial support of the United Nations World Food Programme (WFP), one of the world's largest humanitarian organizations addressing global hunger. Since 2020, World Food Program USA has experienced significant growth, especially within its individual donor programs. Propelling this growth has been a combination of the COVID-19 pandemic, winning the Nobel Peace Prize, significant media attention of the work of the U.N. World Food Programme, and investments World Food Program USA has made in the acquisition of new donors via direct mail and paid media. The Direct Response team at World Food Program USA is responsible for acquiring, soliciting, stewarding and growing core ($5 - $999.99), mid-level ($1,000 - $9,999.99), major ($10,000+) and monthly donors via direct mail, email, telemarketing, SMS, MMS, P2P, paid media and Face2Face. The Manager, Philanthropy will be an integral member of the Direct Response team and will report directly to the Senior Director, Direct Response. As a member of the Development team, this individual works closely with staff across all World Food Program USA departments, including operations and marketing and communications. Additionally, this position will work with vendor partners. A strategic goal of World Food Program USA is to grow its recurring donor program (ZeroHunger Heroes) to increase sustainable revenue in support of its mission to end hunger. The Manager, Philanthropy, will grow and maintain our ZeroHunger Hero community as well as deliver an effective retention, win-back and upgrade strategy to inform and increase current recurring support. This position will be a critical driver of the strategy across channels and departments. Why Join Us? We are a dynamic, forward leaning, financially stable organization You will be joining an effective, committed high-performing group of colleagues who are well-regarded in the community. This position will play a crucial role in aiding the organization in their mission of ending global hunger GENERAL RESPONSIBILITIES: In partnership with the Senior Director, execute and improve the strategic plan for the cultivation, solicitation, stewardship and win-back strategies for all recurring giving campaigns and collaborate with multiple teams to execute effectively. Work collaboratively with internal team and external vendor partners to ensure the successful execution of recurring giving campaigns and appeals, including face-to-face, P2P, email, telemarketing, SMS, direct mail and digital. Track, review, and report on recurring giving performance and KPIs, identifying opportunities to enhance outcomes. Manage and improve the onboarding experience for new recurring donors, ensuring a seamless journey and optimizing engagement. Proactively identify gaps and opportunities to recruit new recurring donors, upgrade current recurring donors and re-engage lapsed recurring donors, including making phone calls and writing letters to donors. Stay up to date on emerging and future recurring giving trends as well competitive campaigns within relevant industries to identify and grow program opportunities. Review, edit and draft communications and materials for recurring donors while also managing and creating annual sustainer calendar. Utilize Salesforce and Fundraise Up to manage and update donor data, including creating and running reports in the platforms as needed. Review and respond to comments and concerns from recurring donors as necessary, through email correspondence, texting and handwritten thank-you notes. Partner with the Donor Care team to develop messaging to ensure positive donor experience, including prompt resolution of donor inquiries. Manage a small portfolio of donors Collaborate with Data Analytics and CRM teams to ensure accurate donor data for reporting and recommend adjustments as needed. Manage budget forecasting, performance and reporting for recurring donors. Participate in and represent WFP USA in peer networking groups focused on sustainer programs Other duties as assigned. Qualifications Qualifications Embrace the opportunity to make your mark on a program that is projected to generate 10% growth YOY. Passion for our shared vision of creating a world with zero hunger. Commitment to a donor-centric framework that honors the donor journey from first to ultimate gift, and the many ways donors engage with and support World Food Program USA. Is a self-starter who has experience in and curiosity about leading projects. Experience working with a CRM and a donation platform, including basic report generation. Experience with Salesforce and Fundraise Up is a plus. Confident with technology and proficient with Microsoft Office Suite, Excel Spreadsheet, Outlook and databases. Knowledge of donor psychology. Strong understanding of direct marketing in both online & offline channels. Understanding the motivations and expectations of recurring donors is a plus. Excellent attention to detail and strong organizational and time management skills. Possess a willingness to create systems and processes that ultimately make our work easier, more efficient, and productive. Ability to juggle multiple projects at once and respond to changing priorities. Excel while working independently and collaboratively in a team; proactively propose recommendations or solutions to the team. Content working in a space where emergency rapid response may be required. Must be available when needed on nights and weekends during emergency fundraising moments. Proven ability to successfully plan and execute fundraising initiatives to meet targets. Strong interpersonal and presentation skills. Excellent writing skills and ability to compose compelling storytelling/messages. Bachelor's degree or equivalent and 4+ years of relevant experience required or Ability to leverage AI tools and techniques to enhance productivity, streamline processes, and drive innovative solutions within this role
    $80k-85k yearly 60d+ ago
  • Floating Manager

    Friendly Express 3.6company rating

    Hahira, GA jobs

    Description: Job Title: Floating Store Manager Department: Store Operations Floating store manager has all the duties of a store manager but does not operate out of one single location. The floating manager travels and visits multiple locations based on the needs of the division on a daily, weekly and monthly basis. The floating manager answers directly to the District Manager and is not a bonused position. When no other store manager is present, they are the manager on duty responsible for decision making and management for personnel, sales/marketing, and general appearance of a store and should perform duties below as acting store manager. Essential Functions Recruits and selects store employees. This process includes interviewing and conducting reference checks. Hires store employees, as necessary, with District Manager Approval. Counsels employees on performance issues and conducts performance appraisals. Recommends merit increases, promotions, demotions, and terminations for store employees to District Manager. Assigns job duties to store employees and ensures assignments are com Makes schedule for store employees Ensures in-store communication. Communicates details of all merchandise programs to all store associates. Checks identification for restricted sales and teaches all employees to do the same. Maintains inventory and orders items using Friendly Express guidelines. Ensures vendor deliveries are checked-in using company guidelines. Enforces effective vendor relation and addresses vendor problems as necessary. Makes sure all monies are deposited daily and reports are sent to the data entry department in a timely manner. Monitors activity within store to observe quality of customer service and provide assistance as required. Provides extraordinary customer service. Reports immediately all cash shortages to the District Manager. Resolves customer complaints when possible. Notifies appropriate management of any unresolved complaints. Ensures the accuracy and addresses discrepancies in daily, weekly, and monthly store reports, including (but not limited to) shift analysis, merchandise reports, inventory control logs, competitive gasoline price surveys, markdowns, cigarette counts and en Rings customer sales using cash register. Receive money, gives correct change, as needed, and provides customer with receipt. Refunds cash for returned merchandise and/or exchanges merchandise. Ensures that proper shift change procedures are followed, such as ensuring money is cash drawer is counted at the beginning and the end of a shift. Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions and that store employees are trained to do the same. Completes, or ensures the completion of bad merchandise form to assist with inventory control. Returns designated unsold merchandise to appropriate vendor. Ensure proper operation and maintenance of store equipment. Contacts appropriate District Manager and/or Maintenance Department as necessary. Ensures all areas of store and surrounding grounds are neat, clean, and organized. Ensures that store is in compliance with health code requirements related to food service handling based on local, state and federal requirements. Ensures that robbery and incident prevention procedures are followed. Meets regularly with District Manager to discuss store issues. Reports all workers' comp and customer accidents in a timely manner. Responsible for inventory control not to exceed 1.5% of sales. Oversees the branded food operations in appropriates stores. Should have adequate knowledge to run in times of need. Assumes other duties and responsibilities as assigned to accommodate store operational needs. Requirements: Qualifications High School diploma or equivalency certificate preferred. One to three months experience preferred Basic language and mathematical skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Polite, friendly attitude to deal pleasantly with customers. Ability to stand for long periods of time. Normal working conditions require standing for operation of cash register and sufficient physical strength and flexibility to bag merchandise, stock, sweep, mop, empty trash, lift up to 20 lbs., clean parking lot, Willingness to work weekends and evenings as scheduled. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand: use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, extreme cold, and risk of electrical shock. Disclaimer The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in the are representative only and not exhaustive of the tasks that an employee may be required to perform. Friendly Express, Inc. reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
    $67k-108k yearly est. 4d ago
  • Onboarding Manager

    Swap 4.0company rating

    New York, NY jobs

    Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. About The Role As an Onboarding Manager at Swap, you will play a pivotal role in ensuring the seamless and timely onboarding of new merchants to our platform. This is a critical position responsible for overseeing the entire onboarding process, from the moment a merchant signs up to their successful go-live. You will directly lead onboarding sessions for new merchants, ensuring a high-touch, personalized experience and acting as a bridge between our product, tech, and client-facing teams. This is a hybrid role based in New York, with three in-office days per week. Key Responsibilities Merchant Onboarding Management: Own the end-to-end onboarding process, ensuring new merchants are integrated quickly and smoothly. Provide high-touch, tailored support for strategic clients, set clear expectations, and manage transitions across teams while resolving any onboarding issues. Cross-functional Collaboration: Work closely with Sales, Account Management, and Customer Success to deliver a seamless merchant experience. Partner with Product and Tech to resolve issues and share feedback that drives platform improvements.. Process Improvement: Identify and eliminate onboarding bottlenecks to reduce time-to-launch. Continuously improve training materials and track key metrics to refine the process and enhance merchant outcomes. Client Success Focus: Build strong relationships with new merchants, ensuring they're set up for success from day one. Lead onboarding reviews and follow-ups to confirm goals are met and long-term satisfaction is supported. Qualifications 3-5 years of experience in onboarding, client success, or account management, ideally in an e-commerce or SaaS environment. Experience handling multiple client onboarding projects simultaneously. Experience working directly with large, high-profile clients in a customer-facing role. Strong communication and relationship-building skills with a customer-first mindset. Exceptional problem-solving abilities and attention to detail. Ability to work in a fast-paced, high-growth environment with tight deadlines. Familiarity with project management tools and processes to manage timelines and workflows effectively. Desired: Knowledge of Shopify and/or logistics operations. Strong technical aptitude (but not developer-level). Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
    $69k-113k yearly est. Auto-Apply 2d ago
  • F&I Manager

    Hudson Automotive Group 4.1company rating

    Huntersville, NC jobs

    Job Details Toyota of North Charlotte - Huntersville, NC $150000.00 - $200000.00 Commission/year Opening ShiftDescription Toyota of North Charlotte, a Hudson Automotive company, is looking for a self-motivated and career-driven Automotive Finance & Insurance Manager to join our growing team. Hudson Automotive, a 3 rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced Automotive Finance Associate with a track record of success, or an accomplished Finance professional looking for career advancement, it's time to shift your career into gear with Toyota of North Charlotte! What do we offer? Top Compensation: (our top-performing Finance Managers earn up to $200K+ annually) Schedule: Open to Close Hudson Academy: Continuous Employee Professional Development Paid Time Off: Full-time employees can accrue up to 10 PTO days per year Medical, Dental, Vision, and Life Insurance 401k program Employee discounts on Vehicles & Services Who are we looking for? Customer Centric sales/finance professional who loves making people smile. Someone with an Energetic personality who loves collaborating with a team. Self-Motivated individual who is competitive and coachable. Qualifications: Proven experience selling financing and credit life, accident, and health insurance to customers. Experience providing customers with thorough explanation of aftermarket products and extended warranties. Ability to convert cash deals to finance, and to cultivate relationships with several finance sources, including the manufacturer. Knowledge of and compliance with federal, state, and local regulations that affect the new and used vehicle and finance departments. Track record of collaborating with sales and sales managers with current information about finance and lease programs. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $57k-83k yearly est. 60d+ ago
  • Floating Manager

    Friendly Express 3.6company rating

    Walthourville, GA jobs

    Description: Job Title: Floating Store Manager Department: Store Operations Floating store manager has all the duties of a store manager but does not operate out of one single location. The floating manager travels and visits multiple locations based on the needs of the division on a daily, weekly and monthly basis. The floating manager answers directly to the District Manager and is not a bonused position. When no other store manager is present, they are the manager on duty responsible for decision making and management for personnel, sales/marketing, and general appearance of a store and should perform duties below as acting store manager. Essential Functions Recruits and selects store employees. This process includes interviewing and conducting reference checks. Hires store employees, as necessary, with District Manager Approval. Counsels employees on performance issues and conducts performance appraisals. Recommends merit increases, promotions, demotions, and terminations for store employees to District Manager. Assigns job duties to store employees and ensures assignments are com Makes schedule for store employees Ensures in-store communication. Communicates details of all merchandise programs to all store associates. Checks identification for restricted sales and teaches all employees to do the same. Maintains inventory and orders items using Friendly Express guidelines. Ensures vendor deliveries are checked-in using company guidelines. Enforces effective vendor relation and addresses vendor problems as necessary. Makes sure all monies are deposited daily and reports are sent to the data entry department in a timely manner. Monitors activity within store to observe quality of customer service and provide assistance as required. Provides extraordinary customer service. Reports immediately all cash shortages to the District Manager. Resolves customer complaints when possible. Notifies appropriate management of any unresolved complaints. Ensures the accuracy and addresses discrepancies in daily, weekly, and monthly store reports, including (but not limited to) shift analysis, merchandise reports, inventory control logs, competitive gasoline price surveys, markdowns, cigarette counts and en Rings customer sales using cash register. Receive money, gives correct change, as needed, and provides customer with receipt. Refunds cash for returned merchandise and/or exchanges merchandise. Ensures that proper shift change procedures are followed, such as ensuring money is cash drawer is counted at the beginning and the end of a shift. Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions and that store employees are trained to do the same. Completes, or ensures the completion of bad merchandise form to assist with inventory control. Returns designated unsold merchandise to appropriate vendor. Ensure proper operation and maintenance of store equipment. Contacts appropriate District Manager and/or Maintenance Department as necessary. Ensures all areas of store and surrounding grounds are neat, clean, and organized. Ensures that store is in compliance with health code requirements related to food service handling based on local, state and federal requirements. Ensures that robbery and incident prevention procedures are followed. Meets regularly with District Manager to discuss store issues. Reports all workers' comp and customer accidents in a timely manner. Responsible for inventory control not to exceed 1.5% of sales. Oversees the branded food operations in appropriates stores. Should have adequate knowledge to run in times of need. Assumes other duties and responsibilities as assigned to accommodate store operational needs. Requirements: Qualifications High School diploma or equivalency certificate preferred. One to three months experience preferred Basic language and mathematical skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Polite, friendly attitude to deal pleasantly with customers. Ability to stand for long periods of time. Normal working conditions require standing for operation of cash register and sufficient physical strength and flexibility to bag merchandise, stock, sweep, mop, empty trash, lift up to 20 lbs., clean parking lot, Willingness to work weekends and evenings as scheduled. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand: use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, extreme cold, and risk of electrical shock. Disclaimer The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in the are representative only and not exhaustive of the tasks that an employee may be required to perform. Friendly Express, Inc. reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
    $67k-107k yearly est. 15d ago
  • F&I Manager

    Hudson Automotive Group 4.1company rating

    Cleveland, TN jobs

    Job Details Cleveland Ford - Cleveland, TN $150000.00 - $200000.00 Commission/year Open to ClosingDescription Cleveland Ford, a Hudson Automotive company, is looking for a self-motivated and career-driven Automotive Finance & Insurance Manager to join our growing team. Hudson Automotive, a 3 rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced Automotive Finance Associate with a track record of success, or an accomplished Finance professional looking for career advancement, it's time to shift your career into gear with Cleveland Ford! What do we offer? Top Compensation: (our top-performing Finance Managers earn up to $250K+ annually) Schedule: Flex Schedule Hudson Academy: Continuous Employee Professional Development Paid Time Off: Full-time employees can accrue up to 10 PTO days per year Medical, Dental, Vision, and Life Insurance 401k program Employee discounts on Vehicles & Services Who are we looking for? Customer Centric sales/finance professional who loves making people smile. Someone with an Energetic personality who loves collaborating with a team. Self-Motivated individual who is competitive and coachable. Qualifications: Proven experience selling financing and credit life, accident, and health insurance to customers. Experience providing customers with thorough explanation of aftermarket products and extended warranties. Ability to convert cash deals to finance, and to cultivate relationships with several finance sources, including the manufacturer. Knowledge of and compliance with federal, state, and local regulations that affect the new and used vehicle and finance departments. Track record of collaborating with sales and sales managers with current information about finance and lease programs. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $50k-74k yearly est. 60d+ ago

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