SolomonEdwards jobs in Chicago, IL - 53 jobs

Job Title: Benefits Specialist Industry: Retail Compensation: $25.00 - $30.00 / Hourly (Contract) Work Schedule: Monday-Friday, 8-hour workdays, Hybrid model: 3 days onsite is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a rapidly growing national organization with a strong focus on delivering exceptional care and services across hundreds of U.S. locations. With a collaborative team culture and emphasis on continuous improvement, this organization offers a dynamic and mission-driven environment. Job Description: We are seeking a contract Benefits Analyst to support our client's HR operations during a period of transition and system implementation. This role is ideal for a hands-on, detail-oriented analyst with strong technical skills and a background in benefits administration and data reconciliation. Key Responsibilities: Deliver day-to-day support for benefits programs, ensuring accuracy and compliance. Assist with open enrollment planning and execution. Conduct audits and reconciliation of benefits data, vendor files, and billing invoices. Analyze and review employee data, ensuring data integrity across systems. Support the implementation of new HR systems, including data uploads and testing. Respond to employee inquiries regarding benefits, leave coordination, and coverage. Collaborate with third-party vendors and internal stakeholders to resolve benefit issues. Maintain compliance with benefits regulations and internal policies. Utilize Excel (pivot tables, v-lookups) for analysis, tracking, and reporting. Qualifications: · Experience managing open enrollment for organizations with 1,000+ employees. · Background in multi-state benefits administration. · Prior experience in benefits administration or total rewards, preferably within mid-to-large organizations. · Familiarity with a full range of benefit offerings, including medical, dental, life, disability, HSA/FSA, and 401(k) plans. · Hands-on experience with open enrollment processes and benefits auditing. · Knowledge of HCM/payroll systems; Workday experience is a plus. · Advanced Excel skills, including pivot tables and VLOOKUPs. · Exceptional attention to detail and ability to manage sensitive information with accuracy. · Strong communication skills and a service-oriented mindset. Additional Details: Start Date: ASAP Contract Length: 3 to 6+ months Perks: Hybrid schedule High-growth industry and company Exposure to enterprise-level HRIS implementation Collaborative and supportive team environment Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

Duration: Minimum 3-6 months (potential for extension) Hourly Rate: $100+ (negotiable/depending on experience) Jefferson Wells is seeking an experienced and dynamic interim Finance Director for our SAAS client undergoing rapid transformation. This interim leadership role is critical to ensuring continuity in day‑to‑day financial operations while driving strategic initiatives in a fast‑paced, entrepreneurial environment. Key Responsibilities Ensure seamless continuation of budgeting, forecasting, and reporting processes. Lead and manage a high‑performing FP&A team, including providing hands‑on leadership while also rolling up sleeves to support execution. Drive financial planning and analysis in a dynamic, change‑oriented environment. Support transformation initiatives and help scale processes for growth. Ideal Candidate Profile Proven ability to lead and manage teams through periods of change and transformation. Relevant experience from SAAS industry. Experience in an established environment, particularly during times of rapid growth or strategic shifts. Comfortable operating in a fast‑moving, entrepreneurial setting. Strong adaptability, energy, and strategic thinking. Additional Details This role reports directly to our client's CFO. Opportunity to make a significant impact in a high‑visibility leadership position. Benefits Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long‑Term Disability Insurance Business Travel Insurance 401(k) * Eligibility requirements apply, including a minimum-hours-worked threshold #J-18808-Ljbffr

A leading staffing agency in Chicago seeks a Head of Salesforce Integration and Development to oversee the Salesforce platform's operations and development lifecycle. The role requires 8+ years of Salesforce experience, strong leadership, and communication skills to ensure project alignment with organizational goals. Ideal candidates should have a bachelor's degree in computer science and expertise in web technologies. #J-18808-Ljbffr

job Title: Office Manager Naperville, IL Industry: Manufacturing Pay: $75,000-$85,000 annually Benefits: is eligible for medical, dental, vision, and 401(k). About Our Client: Looking for an experienced office manager to help office growth, creating a unique opportunity for someone who enjoys building structure, taking ownership, and becoming a key part of a small, close-knit team. Job Description: We are seeking an experienced Office Manager who will also support customer service and inside sales activities in a highly hands-on, on-site role. Key Responsibilities: Act as the main point of contact for customer and partner inquiries Manage orders from intake through delivery, including confirmations and invoicing Communicate timelines, shipment updates, and resolve order-related questions Ensure accuracy in documentation, order details, and customer records Provide daily support to sales leadership Prepare quotes, pricing requests, and sales documentation Follow up on leads, open quotes, and customer inquiries Assist with onboarding new customers and maintaining account details Coordinate with internal teams and international partners on production and shipping Support inbound logistics and help resolve documentation or timing issues Serve as a central communication hub between sales, operations, and logistics Oversee day-to-day operations of a small, two-person office Maintain organized records for orders, invoices, and correspondence Support light accounts receivable tasks such as invoice tracking and basic collections Assist with light accounts payable including invoice matching and expense documentation Help with internal reporting and administrative coordination Support the transition from reactive operations to more scalable systems Contribute ideas that improve efficiency as the business grows Qualifications: 10+ years of experience in office management, customer service, inside sales, or sales administration Perks: Rare opportunity to step into a highly visible role with long-term growth potential Be part of building and shaping the future of a growing U.S. operation Hands-on exposure to international business and leadership Stable environment with the opportunity to elevate and expand the role over time Work closely with leadership in a small, impactful team

Salary: $175-195K + Bonus TBD Job Type: Full-Time | Exempt is eligible for medical, dental, vision, 401(k), and PTO. No sponsorship available This role owns the operations of the Salesforce platform and manages the entire lifecycle of custom-developed Salesforce applications. They lead a team to ensure projects meet organizational goals and architectural standards. You will collaborate across departments to maintain alignment with our goals through strategic administration, design, and programming efforts. What You'll Do Lead Salesforce Development, managing the entire Salesforce ecosystem and ensuring seamless integration and performance across all teams, technologies, and platforms. Develop and implement comprehensive strategies for Salesforce solutions, ensuring alignment with organizational goals and objectives. Oversee platform administration, secure development, and high-quality documentation to drive reliable, performant releases. Stay informed about the latest technologies and industry trends, continuously seeking opportunities to enhance the Salesforce platform and improve administrative and development processes. Identify potential risks and develop mitigation strategies to ensure the successful delivery and operation of products. What You'll Bring A bachelor's degree in computer science, information technology, or a related field. 8 + years of experience in application development and architecture with expertise developing on the Salesforce platform. Expertise in Web and Salesforce technologies like HTML, CSS, JavaScript, and Apex. Proficiency in low-code tools and strategies to effectively leverage the Salesforce platform. Proven leadership and exceptional communication skills, extensive experience managing and mentoring development teams and effectively collaborating across departments. Strong analytical and problem-solving skills to address complex technical challenges coupled with a mastery of software development methodologies, agile practices, and project management principles. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #J-18808-Ljbffr

Job Title: Sourcer (Contract) Industry: Healthcare / Behavioral Health Services Compensation: $20 - $22 / hour Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring on behalf of our client, an organization focused on delivering high-quality, community-based services with a strong emphasis on growth, collaboration, and operational excellence. This team values inclusivity, continuous learning, and supporting meaningful work during high-demand periods. Job Description: Our client is seeking a Sourcer to support their Talent Acquisition team during an upcoming busy season. This contract role will focus on high-volume sourcing, candidate screening, and coordination support for multiple recruiters. The ideal candidate is organized, communicative, and comfortable managing a fast-paced requisition load while delivering a positive candidate experience. Key Responsibilities: Source and screen a high volume of candidates for hourly roles Conduct phone screens to assess experience, availability, and overall fit Clearly communicate role expectations and next steps to candidates Maintain accurate documentation within the applicant tracking system (ATS) Partner closely with recruiters to align sourcing strategies with hiring needs Manage and track candidate pipelines, ensuring timely follow-up Coordinate and schedule interviews across recruiters and hiring managers Serve as a primary point of contact for candidates throughout the interview process Provide administrative and coordination support to the Talent Acquisition team as needed Qualifications: 2+ years of experience in sourcing, recruiting coordination, HR support, or a related field Proven ability to handle high-volume requisitions in a fast-paced environment Strong communication and interpersonal skills Highly organized with excellent time-management abilities Experience using applicant tracking systems; Greenhouse preferred Familiarity with sourcing platforms such as Indeed; LinkedIn experience is a plus Detail-oriented with a proactive and adaptable work style Additional Details: Contract duration: approximately 3 months Supporting a team of three recruiters High applicant flow with some proactive outreach required Perks: Exposure to high-volume recruiting operations Collaborative team environment Opportunity to make an immediate impact during a critical hiring period Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

Job Title: Administrative Assistant Industry: Non-Profit Compensation: $25.00-$28.00 per hour Work Schedule: Monday-Friday, 8:30 AM-4:45 PM (37.5-hour work week) Benefits: This position may be eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring for our client, a well-established non-profit organization within the healthcare space. Their mission-driven culture values accuracy, collaboration, and operational excellence. Job Description: Our client is seeking an experienced Administrative Assistant to provide high-level administrative and operational support within their IT department, with a focus on applications and data-related teams. This role supports senior leadership and department heads and requires strong organizational skills, discretion, and the ability to manage multiple priorities in a structured, fast-paced environment. This is a temp-to-hire opportunity. Key Responsibilities: Manage complex calendars, including internal and external meetings, appointments, and occasional travel coordination Monitor priorities and deadlines for senior leaders, ensuring timely follow-up and organization Prepare and distribute meeting materials, agendas, and presentations Attend meetings as needed and draft summaries or notes Create and format reports, presentations, charts, and documents using Microsoft Office tools Process, reconcile, and submit expense reports Coordinate and track invoices, purchase orders, and vendor-related documentation Assist with contracts and agreement tracking using internal systems Support special projects and departmental initiatives as assigned Provide general administrative support to department leadership and teams Qualifications: High school diploma or equivalent with at least 3 years of administrative support experience Proficiency with Microsoft Office (Word, Outlook, PowerPoint, Excel) and virtual meeting platforms (Teams, Zoom) Strong written and verbal communication skills Exceptional attention to detail and follow-through Ability to manage competing priorities and meet deadlines Professional, dependable, and comfortable supporting senior-level leaders Preferred Qualifications: Bachelor's degree in a related field 5+ years of administrative experience, preferably in healthcare or non-profit environments Experience supporting meeting planning and coordination Familiarity with expense management systems (e.g., Concur or similar platforms) Perks: Mission-driven organization with meaningful impact Opportunity to work closely with senior leadership Structured work schedule with work-life balance Potential for permanent employment Well-established, collaborative team environment Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Title: HRIS Analyst Industry: Nonprofit Compensation: $30 - $35 / Hour Work Schedule: Monday-Friday, 9:00 AM-5:00 PM is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring for our client, a mission-driven nonprofit organization that supports diverse communities throughout the Chicago area. This organization is deeply rooted in service, collaboration, and community impact, and is expanding its People & Culture operations as part of continued growth. Job Description: Our client is seeking an HRIS Analyst to support and enhance their human resources systems and data processes. This role will serve as a key partner to HR, Payroll, Benefits, and Finance teams, ensuring system accuracy, reporting integrity, and continuous process improvement. The ideal candidate is both technically strong and service-oriented, with hands-on HRIS experience and a desire to grow within a people-focused organization. Key Responsibilities: Serve as the primary point of contact and subject-matter expert for the organization's HRIS platform Maintain, troubleshoot, and optimize HRIS functionality, including configurations and system enhancements Ensure accuracy, integrity, and security of employee data across systems Develop reports and dashboards to support HR operations, leadership insights, and compliance needs Partner with HR leadership to support initiatives related to compensation, recruiting, onboarding, performance management, learning systems, and time tracking Assist with compensation benchmarking, market analysis, and workforce planning efforts Collaborate with Payroll and Finance to ensure seamless data flow between systems Support required federal and state reporting and filings Create user documentation and provide training and ongoing support to employees and managers Respond to escalated system issues and inquiries in a timely and professional manner Stay current on HRIS trends and best practices through training and user groups Qualifications: Bachelor's degree or equivalent experience Experience working with an HRIS platform (UKG strongly preferred; comparable systems acceptable) At least 1 year of experience in an HR or People Operations role (internship experience acceptable) Strong analytical skills with high attention to detail Proficiency in Microsoft Excel and the Microsoft Office Suite Ability to manage multiple priorities in a fast-paced environment Strong communication and collaboration skills Working knowledge of HR compliance and employment regulations Additional Details: Contract-to-hire opportunity Perks: Opportunity to join a mission-driven organization making a real community impact Exposure to strategic HR initiatives and leadership collaboration Flexible scheduling options Growth potential within a supportive and values-based culture Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Title: Tracking Agent Industry: Logistics / Transportation Pay: $20.00 - $21.00 / Hour (based on experience) is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a large, fast-growing third-party logistics organization supporting high-volume freight movement across multiple transportation partners. Due to peak season demand, they are expanding their tracking team to support shipment visibility and service reliability. Job Description: Addison Group is hiring Tracking Agents for an in-office, open-ended contract role with strong potential to convert to permanent employment. This position focuses on monitoring shipment activity, resolving delays, and communicating with carriers and internal teams to ensure freight moves efficiently. Key Responsibilities: Monitor and track shipment activity to ensure timely movement and delivery Investigate and resolve missing or delayed freight issues Update shipment records with accurate statuses and detailed notes Communicate daily with carriers, agents, and internal field offices Troubleshoot service disruptions and escalate issues as needed Navigate multiple systems and carrier platforms to gather shipment data Answer department phone lines and email inquiries Build professional working relationships with carrier partners Qualifications: At least 1 year of corporate experience (administrative, customer service, logistics, or similar) High school diploma required Proficiency in Microsoft Excel and Outlook Comfortable working across multiple systems and websites (ERP, carrier portals, etc.) Strong verbal and written communication skills Ability to stay professional, confident, and composed in high-pressure situations Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. #Admin2

Job Description Title: Director of Technology Architecture (4 days onsite weekly) Salary: $160,000 - $180,000 / Annually + Bonus Job Type: Full-Time | Exempt Benefits: Eligible for medical, dental, vision, 401(k), and PTO Sponsorship: Not available The Director of Technology Architecture, owns the integration architecture across multiple enterprise systems, including CRM, CLM, ERP and proprietary platforms. You'll design and implement modern integration patterns; APIs, event streaming, and microservices, ensuring real-time data flow for critical business operations. Leading a team while staying hands-on with solution architecture, you'll establish API standards, implement event-driven architectures, and orchestrate seamless workflows across Product, Operations, and Data Engineering teams. As the technical authority for vendor integrations, you'll build a scalable, observable integration platform on AWS that delivers reliable, performant data synchronization across our technology ecosystem. What You'll Do Build and mentor a high-performing integration team, fostering technical excellence while maintaining hands-on involvement in complex integration challenges and architectural decisions. Partner with business stakeholders and product managers to map end-to-end processes, identifying integration points that unlock operational efficiency and enable new product capabilities. Implement monitoring and observability frameworks with the Infrastructure Engineering and IT Operations team to proactively identify integration issues, optimize performance, and ensure SLA compliance across all connected systems. Lead technical discovery and proof-of-concept initiatives for new platforms and tools, evaluating build-vs-buy decisions and recommending integration strategies that balance speed with sustainability. Accountable for the future integration roadmap, prioritization, and execution-coordinating releases across multiple teams while minimizing business disruption and maintaining system stability. What You'll Bring Bachelor's degree in computer science, information technology, or a related field. 8+ years of experience in system integration and enterprise architecture with expertise in API design, event-driven architectures, and modern integration patterns on the AWS cloud platform. Deep expertise in modern integration technologies, including event streaming platforms, API-as-a-product strategies, real-time data interoperability, low-code integration pipelines, and AI-driven integration automation. Experience in wealth management, financial services, or fintech organizations with an understanding of financial data flows, regulatory requirements, and industry-standard platforms. Proven leadership and exceptional communication skills, extensive experience managing technical teams and translating complex integration concepts for both technical and business stakeholders. Strong analytical and problem-solving skills to diagnose integration issues across distributed systems coupled with expertise in integration methodologies, monitoring practices, and vendor management. What We Offer · Coverage on the first day of employment for medical, dental, and vision insurance · Paid parental leave · 401k matching plan · HSA employer contributions · Student loan assistance Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. IND 005-009

Employment Type: Full-Time / Permanent Compensation: $175-200K base + ~18% bonus We are seeking a Director of Product to lead strategy, innovation, and execution for a suite of retail and supply chain analytics products. This role will own the product roadmap, partner with engineering and commercial teams, and drive development of data-driven solutions that help clients transform complex supply chain data into actionable insights. The ideal candidate brings a blend of product leadership, supply chain expertise, analytics experience, and commercial acumen. You will play a critical part in shaping next-generation capabilities that support retailers, consumer goods organizations, and enterprise clients. What You'll Lead & Deliver As Director of Product, you will drive the vision and outcomes for a portfolio of analytics products, with responsibility for: Product Strategy & Roadmap Define and own the product strategy and long-term roadmap for supply chain analytics solutions. Identify market needs, industry trends, and innovation opportunities across retail, CPG, and logistics. Transform customer and industry challenges into clear product requirements and business cases. Product Development & Execution Lead sprint planning, backlog prioritization, and cross-functional execution. Write detailed business, functional, and reporting requirements for new features and data products. Collaborate with engineering, data science, design, and global delivery teams to ensure high-quality releases. Client & Commercial Enablement Support commercial teams with demos, value narratives, use cases, and proofs of concept for prospects and clients. Partner with sales and client delivery teams on revenue-driving initiatives and adoption strategies. Gather ongoing market and customer feedback to shape continuous product improvement. Data, Analytics & Competitive Research Document and understand complex data flows, data products, and analytical frameworks. Conduct competitive analysis to identify differentiators and emerging opportunities in supply chain technologies. Translate analytical outputs into meaningful business outcomes for enterprise users. Key Outcomes Expected The Director of Product will produce measurable results, including: New and enhanced analytics capabilities that elevate client decision-making. Increased adoption and commercial traction of supply chain analytics products. Clear, scalable product frameworks that support innovation and global expansion. Transformation of raw supply chain data into actionable insights that improve performance and efficiency. Required Experience Candidates must have: 5+ years of product management experience in analytics, supply chain, enterprise SaaS, or data products. Strong understanding of supply chain operations, logistics, retail/CPG workflows, or large-scale data-driven solutions. Demonstrated success defining, launching, and scaling commercial analytics products. Experience translating business needs into actionable product requirements. Excellent communication skills and proven stakeholder management ability. Experience partnering with sales, commercial, client delivery, or customer success teams. Preferred Background Not required, but strong pluses: Degree in Supply Chain, Engineering, Computer Science, Data Science, or Operations Research. Experience with retail or CPG datasets, syndicated data, demand planning, or supply chain visibility tools. Familiarity with competitive supply chain platforms, benchmarking tools, or analytics innovations. Experience working across global or offshore teams. Understanding of dashboarding, BI tools, or analytical storytelling (Tableau, Power BI helpful but not required). #J-18808-Ljbffr

Job Title: Litigation Paralegal - Personal Injury Industry: Legal Compensation: $60,000 - $75,000 annually Work Schedule: 9 AM to 5 PM - Monday through Friday, 4 days onsite, 1 day remote Benefits: This position may be eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring on behalf of our client, a growing personal injury law firm based in downtown Chicago. This organization offers a fast-paced, collaborative environment where teamwork and long-term growth are highly valued. The firm is known for its supportive paralegal team, hands-on leadership, and strong emphasis on work culture and employee engagement. Job Description: Our client is seeking an experienced Personal Injury Litigation Paralegal to support attorneys with a high-volume caseload. This role is ideal for someone who thrives in a dynamic environment, enjoys taking ownership of cases, and is comfortable adapting to shifting priorities. The firm is growing and looking for someone who wants to invest long-term in their career. Key Responsibilities: Assist attorneys with day-to-day management of personal injury litigation matters Conduct client communications, including initial intake coordination and follow-ups Review, organize, and summarize medical records and billing documentation Draft correspondence and assist with pleadings, motions, and other legal filings Prepare and file court documents in compliance with deadlines and procedures Manage calendars, deadlines, and scheduling for attorneys Support trial preparation and discovery processes Maintain accurate and organized case files Qualifications: 2+ years of experience as a litigation paralegal within personal injury law Ability to work efficiently in a fast-paced and evolving environment Strong organizational skills and attention to detail Comfortable working independently while collaborating closely with attorneys Excellent written and verbal communication skills Proficiency in Microsoft Word and Excel Spanish-speaking skills are a plus, but not required Perks: Direct-hire, permanent opportunity Collaborative and team-oriented paralegal group Opportunity to grow with a rapidly expanding firm Social and team-building events Supportive leadership invested in long-term employee success

Job Title: Membership Center Representative Industry: Association Pay: $25 - $27 / Hour is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring a Membership Center Representative for our client, a professional association located in the Rosemont area. This opportunity supports a member-focused organization and offers a collaborative team environment. The role is ideal for someone who enjoys providing service-based customer support and a passion for assisting members, can keep up with a high volume of outreach, inquiries and technical needs. Job Description: The Membership Center Representative serves as a key point of contact for members and customers, handling inquiries via phone and email. This position supports membership services, registrations, subscriptions, and basic technical troubleshooting while ensuring a positive member experience. The role is contract-based through March and requires strong customer service and system navigation skills. MS Dynamics CRM experience is highly preferred! Key Responsibilities: Respond to incoming phone calls and emails from members, customers, and internal teams Assist with membership inquiries, registrations, subscriptions, dues, and refund requests Process payments and coordinate with internal finance teams as needed Provide Tier I technical support, including password resets, login assistance, and basic troubleshooting Support users with online resources, mobile applications, and virtual event access Maintain accurate and up-to-date member and customer records within CRM and ticketing systems Document inquiries, issues, and resolutions clearly and thoroughly Participate in outbound outreach or engagement campaigns as needed Assist with events, meetings, and promotional activities when required Collaborate with internal departments on projects during slower service periods Qualifications: Minimum of 3 years of customer service experience (association or membership-based experience preferred) Experience supporting customers via phone and email in a service-focused environment Small, close-knit team environment; ability to collaborate in a fast paced environment Proficiency in Microsoft Office and Microsoft Dynamics preferred or Salesforce Comfortable providing basic technical support to end users Strong communication, organization, and problem-solving skills Additional Details: Contract position through March Schedule: 37.5 hours per week, three days remote after training Business casual dress code Perks: Competitive hourly pay Benefits eligibility through Addison Group Opportunity to support a mission-driven organization Collaborative and supportive team environment Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Title: Marketing Specialists (Email Marketing, Marketing Operations, Audience & Segmentation) Industry: Financial Services / Digital Marketing Compensation: $35 - $45 / Hr Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule: Full-time | Hybrid About Our Client: Addison Group is working with one of our clients to expand their marketing team with skilled professionals focused on digital campaign execution and audience strategy. These roles support customer-focused communications in a structured and compliance-driven environment. Job Description: The Marketing Specialists will contribute to the planning, execution, and optimization of email and digital marketing campaigns using marketing automation platforms. These positions collaborate closely with creative, analytics, and data partners to ensure targeted messaging, accurate deployment, and continuous performance improvement. The ideal candidates are analytical, detail-focused, and comfortable working in regulated industries. Key Responsibilities: Manage the setup, scheduling, and deployment of email campaigns and automated workflows Create and maintain email templates for promotional, operational, and notification communications while adhering to brand guidelines Design and execute testing strategies to evaluate messaging, creative elements, timing, and audience segmentation Analyze engagement and conversion metrics to identify trends and optimization opportunities Produce performance reports and dashboards to communicate results and insights to stakeholders Conduct thorough quality reviews of content, links, personalization, and automation prior to launch Collaborate with cross-functional teams to refine personalization tactics and customer journeys Evaluate and pilot new email features, personalization capabilities, and engagement tools Use historical results and industry benchmarks to support performance goals Maintain strong deliverability through list management, suppression rules, and audience hygiene best practices Stay informed on evolving digital marketing trends, tools, and compliance requirements Qualifications: Hands-on experience with marketing automation platforms such as Marketo, HubSpot, or similar tools Exposure to email testing, rendering, or optimization tools (e.g., Litmus or comparable platforms) Strong analytical mindset with the ability to interpret data and testing outcomes Excellent written and verbal communication skills Highly organized with strong attention to detail Experience working within regulated or compliance-oriented industries preferred Perks: Hybrid work schedule with onsite collaboration Opportunity to support high-impact, data-driven marketing initiatives Competitive compensation and comprehensive benefits Long-term growth potential within a structured marketing organization Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-010

Job Description IT MSP PROJECT MANAGER Pay Rate: 45-55/hr Salary: 100K Max Contract to Hire Our client is seeking a highly organized and client-focused IT Project Manager to join our Project Services team. This role is responsible for managing a high volume of MSP projects-including new client onboarding, cloud transitions, and infrastructure-related updates-while coordinating closely with engineering teams to ensure smooth delivery. This is a fast-paced position ideal for someone who enjoys managing many moving parts, leading client communication, and keeping projects tightly organized. Responsibilities Lead onboarding engagements for new MSP clients, including environment assessment, scheduling, and coordination with engineers Manage 8-15+ concurrent technical projects with varying complexity Host kickoff calls, weekly check-ins, and steering meetings with clients Build project timelines, track progress, identify risks, and escalate issues Coordinate technical tasks across cloud, email, endpoint, and light networking workstreams Maintain detailed project notes, tickets, documentation, and status reports Partner with internal engineering teams to ensure projects are delivered on time Track and maintain client expectations through consistent communication Requirements 2-4 years of IT Project Management experience Strong MSP or multi-client environment background Demonstrated experience managing client onboarding or transition projects Excellent communication, writing, and meeting facilitation skills Core Benefits Included

Our client is seeking a dynamic and results-driven Sales Manager to lead their growing Business Development team. The ideal candidate will bring deep experience selling professional services to C-suite executives, along with a proven ability to drive revenue growth, develop go-to-market strategies, and build a high-performing sales organization. Key Responsibilities Lead, coach, and develop a team of Business Development Representatives to exceed performance goals. Manage the full sales cycle and drive new business growth through strategic market planning. Define and track sales KPIs, leveraging data and HubSpot CRM to optimize performance and forecast revenue. Partner with executive leadership to align sales strategy with company objectives and client needs. Oversee onboarding, training, and ongoing development of sales team members. Qualifications Bachelor's degree in Business, Marketing, Communications, or a related field. 5-8 years of progressive B2B sales experience, with a proven track record selling professional services to C-suite executives. Prior experience leading and developing a sales or business development team. Demonstrated success defining, tracking, and managing to KPIs. Hands-on experience using HubSpot CRM to manage pipeline and optimize sales processes. Strong leadership, communication, and strategic thinking skills. Experience in commercial real estate or professional services is highly preferred. Compensation and Benefits: $90,000 - $100,000 Base pay, plus commission (based on experience) Medical, Dental, Vision. Why choose Addison Group? Pay: We negotiate high salaries using US Bureau of Labor Statistics Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment Connections: You connect directly with hiring managers from renowned organizations Options: You are presented multiple employment options near your home Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.

Job Title: Admin Coordinator Industry: Logistics Pay: $20/hour is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring on behalf of a logistics client. This organization offers a collaborative, stable team environment with strong tenure and a proven history of converting high-performing contractors to full-time employees. Job Description: This role supports daily transportation and dispatch operations in a fast-paced office environment. The ideal candidate is detail-oriented, data-driven, and comfortable working extensively in Excel while supporting multiple internal teams. Key Responsibilities: Serve as administrative support for logistics and transportation teams, assisting with daily operational needs Track order and shipment progress, helping confirm pickup and delivery activity Enter, review, and validate shipment, carrier, and order details within internal systems Organize, scan, and maintain transportation and customer documentation Monitor shared inboxes and respond to time-sensitive inquiries from internal partners Maintain and update Excel trackers to ensure accurate, up-to-date logistics data Qualifications: 6+ months of experience in logistics, transportation, or tracking & tracing Prior professional office experience required Intermediate Excel skills (data organization and accuracy required) Familiarity with transportation documentation (BOL knowledge a plus) High school diploma or equivalent Perks: Strong opportunity for long-term growth and conversion Supportive leadership and highly tenured team Hands-on exposure to transportation and distribution operations Positive, team-oriented workplace culture

Role: Freight Operations Specialist Industry: Manufacturing Pay: $19.23 / Hourly Benefits: Eligible for medical, dental, vision, and 401(k). CALLING ALL RETAIL ROCKSTARS READY TO LAUNCH THEIR CORPORATE CAREERS! Are you eager to jumpstart your professional journey with a company that will invest in your growth and challenge you to reach new heights? Our steel manufacturing client is seeking a driven, go-getter ready to dive in and make an impact with a rapidly growing, family-owned organization. This role is moving fast - don't miss your chance! Why You'll Love This Opportunity: Exceptional team longevity: Once people join, they stay - this is a place where careers are built. Family-owned, family-driven: Founded and still run by the same family - even the next generation is gearing up to lead! Down-to-earth leadership: Modern, approachable, and values-driven owners who truly care about their people. Career growth your way: You choose your development path, and they'll invest in helping you get there. Rock-solid stability: One of the top three players in the steel industry, doubling in size this year! About Our Client: Addison Group has partnered with a well-established, growth-focused manufacturer seeking motivated individuals ready to build lasting careers in logistics. You'll receive hands-on training, mentorship, and a supportive team environment that sets you up for long-term success. Job Description: This is the perfect role for recent grads or early-career professionals eager to break into logistics and supply chain. You'll play an essential role in coordinating freight operations, ensuring smooth deliveries, and keeping production on track. Key Responsibilities: Schedule and track shipments via LTL and common carriers. Coordinate trucking freight and ensure all documentation is compliant. Align shipments with production schedules and negotiate rates with carriers. Prepare customs documentation (Commercial Invoices, Bills of Lading, USMCA). Track and trace shipments; communicate delays and issues as needed. Conduct rate analyses and maintain accurate internal shipping records. Identify opportunities for process improvements and customer satisfaction. Provide carrier performance and freight reporting. Reconcile freight invoices and resolve discrepancies before submission. Assist with driver check-ins and customer portal updates. Train new hires within the shipping department when needed. Qualifications: High school diploma or equivalent required. Recent graduate or 1-2 years of professional experience (no logistics background needed - we'll train you!) Proficient in Microsoft Excel. Excellent communication skills and professional presence. Resilient, adaptable, and thrives in a fast-paced environment. Perks: Paid, hands-on training in logistics and operations. Long-term career growth with a stable, expanding company. Supportive, tight-knit team that celebrates success together. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #Admin2

Job Title: Senior Manager, Applications & Vendor Management Industry: Financial Services Compensation: $70.00 - $80.00 / Hourly Work Schedule: Full-time | Standard business hours Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client Addison Group is partnering with a financial services organization to hire a Senior Manager of Applications & Vendor Management. Our client operates in a regulated environment and relies heavily on third-party vendors to support core business applications. This role plays a critical part in ensuring system reliability, vendor accountability, and operational continuity. Job Description The Senior Manager, Applications & Vendor Management will oversee the day-to-day operational performance of enterprise applications and manage relationships with external technology vendors. This position is focused on production support, vendor coordination, and application operations-not hands-on software development or engineering. The ideal candidate brings experience from banking, credit unions, or financial services, understands vendor-led environments, and is comfortable leading support efforts to keep systems stable, secure, and compliant. Key Responsibilities Application Support & Operations Oversee the operational health and reliability of enterprise applications supporting the business Manage production support activities, including issue intake, triage, escalation, and resolution Ensure application uptime, performance monitoring, and incident response processes are followed Act as the escalation point for system disruptions and user-impacting issues Maintain accurate documentation including incident logs, procedures, and support playbooks Vendor Management Serve as the primary liaison between the business and external technology vendors Monitor vendor performance, service levels, and issue resolution effectiveness Lead vendor escalations and ensure accountability for outcomes Coordinate troubleshooting efforts through vendors rather than performing direct technical fixes Support vendor onboarding, renewals, and ongoing service reviews Risk, Compliance & Controls Support application operations in alignment with regulatory and compliance requirements Partner with vendors to ensure audit readiness, control documentation, and security standards Assist with internal and external audits by coordinating responses and evidence Help ensure systems meet financial services governance expectations Business Continuity & Resiliency Work with vendors to support disaster recovery and business continuity planning Participate in continuity testing and validation activities Identify and mitigate operational risks related to vendor dependencies Process Improvement & Reporting Contribute to the development of support processes, service standards, and operating procedures Define and track service metrics, KPIs, and vendor performance indicators Provide updates and reporting to leadership and governance stakeholders Support continuous improvement initiatives across application support and vendor engagement What This Role Is / Is Not This role includes: Ownership of application operations Leadership in production support environments Vendor coordination and service oversight Support of regulated financial systems This role does NOT include: Software or application development API or workflow configuration Hands-on Salesforce or MuleSoft engineering Infrastructure or cloud architecture responsibilities Qualifications 8-12+ years of experience in IT operations, application support, or production support roles Background in financial services (banking, credit unions, broker-dealers, or similar) Proven experience managing third-party technology vendors Familiarity with regulated environments, audits, and compliance requirements Strong understanding of enterprise applications from an operational standpoint Experience with IT service management practices (ITIL or similar) Strong communication, documentation, and stakeholder management skills Comfortable working in ticket-driven, vendor-led support models Education Bachelor's degree in Information Technology, Business Administration, or a related field required Advanced degree is a plus Perks Opportunity to own and shape application operations in a growing environment High visibility role partnering with leadership and external vendors Stable, business-focused technology environment Competitive compensation and benefits Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. IND 005-010