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Business Analyst jobs at Solugenix

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  • Kafka Platform Engineer

    Solugenix 4.1company rating

    Business analyst job at Solugenix

    Irvine, CA (Hybrid) Full-Time Job ID 25-09846 Solugenix is assisting a client, a prestigious and large investment management company, in their search for a Kafka Platform Engineer. This is a full-time opportunity based out of Irvine, CA (Hybrid). We are seeking a Senior Kafka Engineer to manage, enhance, and scale an enterprise-grade Apache Kafka implementation deployed on AWS and the Confluent Platform. This person will be responsible for keeping the system reliable, improving it over time, and expanding it to support new applications. This role involves performing detailed architectural reviews, monitoring, performance tuning, optimizing existing Kafka pipelines, and partnering with application teams to deliver reliable, secure, and performant streaming solutions in a FinTech environment. Qualifications: * 8+ years in platform engineering with 3+ years of hands-on experience with Apache Kafka. * Proficiency in Kafka client development using Java or Python. * Expertise with Confluent Platform (Brokers, Schema Registry, Control Center, ksql DB). * Experience deploying and managing Kafka on AWS (including MSK or self-managed EC2-based setups). * Solid understanding of Kubernetes, especially EKS, for microservices integration. * Hands-on experience with Kafka Connect, Kafka Streams, and schema management. * Infrastructure automation experience with Terraform and Helm. * Familiarity with monitoring and alerting stacks: Prometheus, Grafana, ELK, or similar. Preferred Qualifications: * Prior experience in the FinTech domain or other regulated industries. * Understanding of security best practices, including TLS, authentication (SASL, OAuth), RBAC, and encryption at rest. * Exposure to Apache Flink, Spark Streaming, or other stream processing engines. * Experience establishing Kafka governance frameworks and multi-tenant topic strategies. * Must Have & Desired Skills: Confluent Kafka, Terraform, Kubernetes, EKS. * Nice to have Kafka Certification. Responsibilities: * Manage and enhance existing Apache Kafka and Confluent Platform on AWS. * Review existing implementations and recommend improvements. * Collaborate with engineering and product teams to integrate new use cases and define scalable streaming patterns. * Implement and maintain Kafka producers/consumers, Connectors, and Kafka Streams applications. * Enforce governance around topic design, schema evolution, partitioning, and data retention. * Monitor, troubleshoot, and tune Kafka clusters using Confluent Control Center, Prometheus, and Grafana. * Use Kubernetes and Terraform to automate Kafka infrastructure deployment and scaling. * Ensure high availability, security and disaster recovery. * Mentor other engineers and provide leadership in Kafka-related initiatives. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $75/hour to $90/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is an American financial services company. It ranks among the world's oldest and largest investment management organizations. They have offices globally. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world.
    $75 hourly 34d ago
  • Simcorp Dimension Business Systems Analyst - hybrid - Austin TX- no visas please

    Yoh, A Day & Zimmermann Company 4.7company rating

    Austin, TX jobs

    Please contact Renu Goel ************ ***************** Simcorp Business Systems Analyst Hybrid - Austin TX Candidates need to have Simcorp experience GENERAL DESCRIPTION Performs highly advanced (senior-level) computer systems analysis work. Work involves directing the planning, budgeting, and analysis of user requirements, procedures, and problems to automate processing or to improve. Work includes analyzing system functionality to identify and resolve problems; reviewing business requirements to ensure software conforms to requirement specifications and standards; preparing and conducting system testing to validate system is working as desired; evaluating software release notes and other data to determine, plan and coordinate software upgrades; coordinating activities across business units and technical resources; and serving as a liaison between CLIENT and external organizations in support of applications/systems. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Coordinates with system users and software developers to identify and analyze system requirements, develop functional design specifications, create user stories and test cases to meet requirements, and solve complex operational problems. Evaluates software release notes and other data to determine, plan and coordinate software upgrades. Evaluates new software modules to determine suitability for organizational use. Use waterfall and agile software development methodologies as appropriate. 40% Coordinates and/or tests and diagnoses financial accounting, general ledger, and investment performance systems to ensure requirements are met, verifies the software conforms to specifications, and all standards are met. Creates test plans and coordinates execution with appropriate resources. Documents bugs identified. Records test results and produces other system documentation as appropriate. Facilitates user acceptance testing. Works with developers to ensure adequate automated test coverage. Coordinates the prioritization and tracking of system change requests. Serves as the liaison between business units and technical resources. Serves as a liaison between CLIENT and SimCorp, facilitating system change requests and application support. Required Education: Graduation from an accredited four-year college or university with a bachelor's degree. Preferred Education: Bachelor's degree from an accredited college or university with major course work in Accounting, Finance, Math, Computer Science, Computer Information Systems, or Management Information Systems. Graduation from an accredited four-year college or university with a master's degree in accounting. Required Experience: Seven years of experience working either in technology, middle office, operations, accounting at a buy side institutional firm. Seven years of experience with Simcorp Dimension implementing at a buy side firm. Five years of experience in general ledger accounting, investment accounting, or financial reporting. Five years of experience in accounting, investment and trading systems software, processes and data. Three years of experience as an analyst/tester in the software development or finance industries with extensive experience composing business/software requirements, test plans, writing test scripts, executing tests, or testing configurations. Three years of experience working with software development management tools. Preferred Experience: Experience working with investment banking, cash management, treasury and/or trust operations. Experience in the Uniform Statewide Accounting System (USAS) and/or the Centralized Accounting and Payroll/Personnel System (CAPPS)-General Ledger Module. Experience with audits. Experience using Agile methodology. Experience working with Jira or Target Process software development management software. Experience working with Target Foundation Server or other source control management tools. Estimated Min Rate: $84000.00 Estimated Max Rate: $120000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $84k-120k yearly 3d ago
  • Business System Analyst with Dynamics Business Central

    Alliance of Professionals & Consultants, Inc. (APC 4.6company rating

    Round Rock, TX jobs

    Job Title: Business Systems Analyst Onsite in Round Rock, TX. NO CTC PLEASE! The Business Systems Analyst plays a critical role in advancing the technology strategy, aligning business processes, modern applications, and user needs into a unified, scalable digital ecosystem. This position is responsible for analyzing current workflows, identifying process gaps, and configuring and optimizing business systems such as Microsoft Business Central, D365 Sales, Project Ops, Field Ops and Experlogix CPQ. A core focus is driving automation, standardization, and cross-functional efficiency across all sites and departments. This is a hands-on, high-impact role, not traditional IT support. It requires proactive engagement with business stakeholders, requires proactive engagement with stakeholders and strong documentation capabilities, such as capturing business requirements, creating fit-gap analyses, and diagramming process flows to support scalable solutions and the ability to translate operational needs into system based solutions. The ideal candidate thrives in a fast-paced, multi-division environment and consistently delivers measurable business value through smarter systems and streamlined processes. This is a unique opportunity to help lead the first full-system application streamline, modernizing connects sales, operations, and customer experience through technology Essential Job Responsibilities: Process Improvement & System Optimization Partner with business units to analyze existing workflows, identify inefficiencies, and recommend system-driven improvements. Configure, optimize, and troubleshoot core business applications including Microsoft Business Central, D365 Sales, and CPQ tools. Translate operational needs into scalable solutions-ensuring every workflow aligns with the vision of simplicity, clarity, and growth. Ensure system changes follow governance protocols and standards for documentation, version control, and approval. Serve as a system administrator for assigned business applications, ensuring proper configuration, permission structure, and user access in alignment with governance policies Requirements Gathering & Documentation Lead discovery sessions with users to capture clear business requirements, pain points, and success metrics. Document current-state vs. future-state process maps, user stories, and functional specifications. Maintain an internal knowledge base of workflows, system customizations, and training materials. Cross-Functional Collaboration Act as a liaison between business teams, IT, and external partners to ensure alignment and continuity across systems. Collaborate with developers, system admins, and MSPs to test and implement enhancements. Work closely with PMO or project leads to support successful rollouts, user adoption, and post-launch support. Support onboarding and system integration for newly acquired or merged entities, aligning them to processes and standards. Automation & Data Integrity Leverage tools like Power Automate and BC workflows to reduce manual processes and human error. Ensure data consistency, clean transitions, and proper integrations between quoting, sales, project management, and finance. Ensure adherence to the Data Standards Charter, including golden fields, naming conventions, and governance. Support reporting needs and data quality initiatives in collaboration with Data Analysts and Power BI resources. Training & Change Support Deliver targeted user training for new features or system changes, tailored to each department's role and needs. Reinforce system best practices and standards through coaching, documentation, and Q&A support. Contribute to reducing change fatigue by clearly communicating “what's in it for me” to end users. Act as a change advocate who champions cultural values, simplifying complexity, empowering users, and scaling what works. Be a change agent and assist with the implementation of a formal change management system to support adoption and long-term success. Required Skills & Experience: Bachelor's degree in business, Information Systems, or a related field (or equivalent experience). 3-5 years of experience in business analysis, ERP/CRM systems, or process improvement roles. Hands-on experience within the Microsoft ecosystem, including M365, D365 Sales, Business Central, Project Operations, Field Service, Power BI, and Power Automate. Strong background in business process flow mapping, including documenting current vs. future state and identifying opportunities for automation and optimization. Experience with Microsoft Business Central, D365 Sales, and related Dynamics apps (e.g., Project Ops, Field Ops). Familiar with the Power Platform (Power Automate, Power BI, Power Apps) for automation and reporting. Proficient in process mapping, fit-gap analysis, and workflow documentation (Visio, Lucidchart, etc.) Skilled at translating complex business needs into requirements, specs, and user stories. Knowledge of data validation and integrated system transitions. Understanding of ERP/CRM data flows across sales, project, finance, and service. Must be able to serve as a system administrator, including configuration of role-based permissions and user access controls. Clear communicator explains systems and solutions without overcomplication. Process-minded, sees connections between departments, not just within them. Organized and accountable, keeps track of priorities, documents thoroughly, and follows through. Collaborative and user-focused, ensures technology works for people, not the other way around. Curious and adaptable, embraces new tools, methods, and ways of working in a rapidly evolving tech landscape.
    $61k-92k yearly est. 3d ago
  • Business Data Analyst

    Russell Tobin 4.1company rating

    New York, NY jobs

    Data/Business Analyst Duration: 12 Months Contract Payrate: $ 60 - 65 per hour W2 Responsibilities: Collaborate with stakeholders to understand business needs and translate them into detailed technical specifications Conduct analysis of business requirements and processes for data centric projects Responsible for gathering and writing data requirements. Translate business requirements into data mapping specifications Develop a thorough understanding of the data definitions, domain values, data relationships, business rules, sources, and data integration used in the business domain Troubleshoot data issues and work with data providers for resolution Work with Data Engineers who will implement technical solutions to meet business requirements Support developers with data subject expertise Support phases of project development, from analysis and design to testing and implementation Ensure that technology solutions meet the defined requirements. Understanding of data quality and data governance Provide ongoing support and training to business users on the new or revised systems. Required Skills: Strong knowledge of relational databases and data modeling Strong SQL query skills Experience with SDLC Strong analytical, profiling and troubleshooting skills Strong knowledge with Big Data/Hadoop platform Strong business analysis and requirements definition skills Strong stakeholder presentation skills Solid organization and planning skills At least 7 years' financial industry technology experience and knowledge of financial services data Good verbal and written communication skills Desired Skills: Experience with data visualization software (e.g., Tableau, Power BI) Experience with Agile project delivery Experience with programming languages (e.g., Python) Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $60-65 hourly 5d ago
  • Quality Assurance Analyst

    The Intersect Group 4.2company rating

    Mesa, AZ jobs

    This position will participate in testing web-based applications and windows services while working with other testing team-members sharing knowledge and experience to help enhance QA competency. To be successful in this role, you must display robust interpersonal skills, have a high aptitude for technical learning. Be approachable and willing to engage quickly, multi-task efficiently, demonstrate discipline and initiative to consistently solve complex problems in a fluid, fast-paced environment while maintaining a high level of composure, transparency, and professionalism during daily interaction with peers, customers, management, and external partners. Essential Responsibilities: Requirement Analysis and designing detailed test cases and procedures from requirement specifications Test new applications and repeatable testing for existing products Ensure all product releases meet or exceed defined quality goals Iterative Development and Release Management process experience in an Agile Scrum environment Work with business analysts, development teams, and internal groups to ensure customer requirements are met Attends design review and user meetings as required Documents test cases and defects as needed Performs execution of test plan, continually analyzing test efforts for completeness Performs system integration, functional, volume, user interface and performance testing on modifications and enhancements before production releases through manual and automated techniques Create, maintain, and run automated test scripts Analyzes failure/success of automated scripts and makes modifications as required
    $67k-87k yearly est. 2d ago
  • Business Analyst

    Kellymitchell Group 4.5company rating

    San Francisco, CA jobs

    Our client is seeking a Business Analyst to join their team! This position is located in San Francisco, CA or Seattle, WA. Vet and prioritize CMO meeting requests from field and customers Manage intake from our CRM system, email, and Slack channels Support FY27 CMO customer engagement strategy, helping to create process and structure, as well as Office of CMO initiatives Manage the full operational lifecycle for customer engagements: vetting and coordinating customer engagements; obtaining meeting approvals; preparing briefing documents; as well as run the debriefing and follow-up process Coordinate with internal stakeholders to align on invite lists, meeting agendas, logistical details, and seating charts Manage shared systems: maintain prep doc folders, event templates, media archives, CMO customer engagement calendar Draft customer-facing follow-up communications and action items post-meeting or event Track sales and marketing metrics to determine strategy for meetings and events Maintain and manage Tableau dashboards and internal reports Desired Skills/Experience: Highly creative and comfortable working in ambiguous, fast-moving environments with tight deadlines Demonstrates a strong growth mindset with curiosity, adaptability, and a collaborative, team-oriented approach Proven program management experience with the ability to drive initiatives end-to-end A natural self-starter who can balance big-picture thinking with meticulous attention to detail Experience in sales strategy and programs is a strong plus Strategic thinker capable of connecting ideas, teams, and stakeholders to move initiatives forward Exceptional verbal and written communication skills, including the ability to craft and deliver executive-level communications Experience supporting executive engagement and communications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $36.60 and $52.29. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $36.6-52.3 hourly 4d ago
  • Lead Business Analyst - W2 Contract

    Trident Consulting 3.6company rating

    New York, NY jobs

    Trident Consulting is seeking a "Lead Business Analyst" for one of our clients in “Broadway, NY - Hybrid" A global leader in business and technology services. Role: Lead Business Analyst Duration: Contract Rate: $60/Hr. Duties/Day to Day Overview Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Merchandising projects by: Acting as a liaison between business stakeholders and IT leadership, translating high-level business strategy into actionable technical solutions. Championing change management initiatives, ensuring user adoption and engagement with new systems or processes. Leading efforts in the support of existing systems, processes, services and/or in the execution of new projects, ensuring that: Use cases and requirements are accurately captured Work with vendors to create wireframes and review with the business to ensure solution fits our needs. Detailed functional designs are created and handed off to Development Team Test and training plans are designed and executed successfully Communication to project managers and leadership is accurate/detailed and projects are completed on time and under budget Taking a leadership role in exploring and analyzing new processes, services, and application functions and technologies to: Gather detailed business requirements by facilitating workshops, interviews, and stakeholder meetings and translating them into effective solutions. Communicate complex technical concepts to non-technical stakeholders, ensuring mutual understanding across departments. Build and maintain strong partnerships with cross-functional teams, including IT, merchandising, support, and other stakeholders. Ownership of functional area; responsible for managing and optimizing the product backlog for merchandising or planning systems Supporting existing production systems Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes Coordinating related support and development activities (whether they be internal or external) Support testing processes fixes and/or enhancements Assess application issues to identify root causes Top Requirements (Must haves) Undergraduate degree in information systems, computer science, or a related technical discipline or equivalent work experience At least 3 -5 years of experience supporting IT systems, processes, or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices Strong problem solving, and root cause analysis skills Experience working with engineers and developers preferred Understanding of application development and software development lifecycle concepts Use Case and User Story Development Experience with Agile (Scrum and SAFe Framework) and Waterfall approaches preferred Experience working with Wireframing tools preferred Ability to work with business to understand processes and document requirements Experience with tools such as JIRA, Confluence, Azure DevOps, Visio, Power BI, Tableau, or equivalent. Familiarity with ERP or merchandising systems (e.g., Oracle Retail, SAP, Blue Yonder) and integration with planning and forecasting tools. Understanding of Import Logistics and Tariff law a plus Light project management About Trident: Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco. Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America. Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.
    $60 hourly 1d ago
  • Business Analyst 2

    The HT Group 4.4company rating

    Austin, TX jobs

    We are seeking an experienced Business Analyst 2 to join a leading electric utility organization. This role will be responsible for analyzing and improving business systems with a focus on optimizing workflows, processes, and data governance. You will work closely with various internal stakeholders to assess current business processes, reengineer workflows, and support the integration of business systems with a modern data platform. This role is essential to ensuring that systems are aligned with strategic business goals and scalable for future growth. The ideal candidate will bring strong experience in business analysis, business process reengineering, and data governance. You will be expected to help lead efforts to streamline operations, enhance data quality, and support cross-functional collaboration in a dynamic utility environment. Key Responsibilities: Business Process Optimization & Reengineering: Lead the analysis and evaluation of business systems, identifying opportunities to reengineer or improve processes for operational efficiency. Design workflows and process models that align with business objectives. Process Mapping: Utilize industry-standard methodologies and tools (such as BPMN, Visio, etc.) to create process maps, models, and frameworks that facilitate clear communication and support effective decision-making across teams. Data Governance: Assist in defining data governance policies, standards, and best practices to ensure data consistency, accuracy, and compliance across the organization. Contribute to the development of a data governance framework to support the organization's data strategy. Stakeholder Collaboration: Work closely with stakeholders across departments to gather and define business requirements, ensuring alignment between business objectives and technical implementations. Business Requirements Documentation: Document business requirements, process flows, system specifications, and other necessary materials in support of system development or improvement projects. Technology Integration: Work with development teams to ensure seamless onboarding of business data into modern data platforms (such as Snowflake, Azure Synapse, or similar) to support analytics and business intelligence needs. Continuous Improvement: Recommend technology solutions or process changes to enhance efficiency, scalability, and value creation, working closely with cross-functional teams to implement best practices. Skills and Qualifications: Required Skills: Bachelor's Degree in Business, Information Technology, or a related field. (Substitution of experience for up to 4 years of education is acceptable.) 4-7 years of experience as a Business Analyst, with a focus on IT or technical environments. Experience collaborating with developers, solutions architects, and data teams to define and implement business solutions. 4-7 years of hands-on experience in business process design, reengineering, and developing frameworks to standardize and optimize workflows. Proficiency with business process mapping tools and methodologies (e.g., BPMN, Visio, etc.). 4-7 years of experience identifying inefficiencies in business processes and implementing technology-driven improvements. Strong documentation skills to capture business requirements, process flows, and system specifications. Experience working with cross-functional teams to improve processes that support organizational growth and efficiency. Preferred Skills: 2+ years of experience working with utility providers (Electric, Water, etc.). 2+ years of experience analyzing data using platforms like Excel, Tableau, Power BI, or similar tools to support data-driven decision-making. Hands-on experience with modern data platforms (e.g., Snowflake, Azure Synapse, Google BigQuery, Databricks) and understanding of how they enable analytics and business intelligence. Working knowledge of data governance principles (including data quality, stewardship, and compliance best practices). Job Type: Contract with potential extensions. Work Hours: 8:00 am - 5:00 pm, Monday - Friday. Job Location: Austin, TX. Resources are currently working remotely, but based on job requirements, the candidate may be required to report to a work location 2-3 times/week. #TECHIND
    $54k-83k yearly est. 3d ago
  • Business Analyst

    Us Tech Solutions 4.4company rating

    Santa Clara, CA jobs

    Analyzing current business processes, workflows and procedures to identify areas for improvement. Developing and implementing optimized processes and procedures to enhance efficiency, productivity and customer satisfaction. Collaborating with stakeholders to design and execute new Quote to Cash products aligned with organizational goals. Monitoring and evaluating the effectiveness of implemented features, measuring key performance indicators and making necessary adjustments for continuous improvement. Stay updated on industry trends, emerging technologies and process improvement methodologies. Responsibilities: Help drive the roadmap for business process automation related to subscription functions; Quote to Cash. Gain cross functional alignment across product, sales ops, finance, legal, operations, services etc. Plans, implements and monitors business process changes for projects Assists in making business decisions relating to system implementation, modification, maintenance, etc. Analyze complex business problems relating to end-to-end processes involving CPQ, Subscription Management, Entitlement Management, ERP. Collaborate closely with IT Architects and product management to define and implement effective and efficient solutions to help scale the business. Assume a hands-on role in testing solutions, identifying issues, validating solution meets specification and communicate to team members. Presents analyses, solutions and business cases to senior management Coordinates with cross-functional team to develop business process requirements Experience: 10+ years of experience in process analyst role, including substantial experience in Enterprise Applications (eg. eCommerce, Salesforce, ERP, Zuora etc.) Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS / Cloud applications, with an enthusiasm to gain and apply new knowledge. Familiarity with process mapping and modeling techniques. Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement and Fulfillment systems. Strong analytical skills with the ability to collect, study and interpret complex data. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Systems / Tools: Google Workplace (Gmail, Sheets, Docs, Slides, calendar) MSFT Office Application Suite SFDC CPQ, Contracts and CRM modules Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Skills: EAbility to manage and perform multiple complex tasks as part of the daily work assignment. Systems / Tools: Google Workplace (Gmail, Sheets, Docs, Slides, calendar) MSFT Office Application Suite SFDC CPQ, Contracts and CRM modules Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Education: Bachelor's degree in business administration, management or a related field. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter's email id ******************************* ID: # 25-54457
    $76k-113k yearly est. 1d ago
  • Software Business Analyst

    The Jupiter Group, Inc. 3.9company rating

    Houston, TX jobs

    Job Summary: We are seeking a skilled and experienced Software Application Business Analyst to join our dynamic team. The ideal candidate will work closely with business users and customers to gather and refine business requirements, producing comprehensive requirements for the software engineering team. This role requires strong collaboration and persuasion skills, as well as a solid technical aptitude to facilitate UAT testing and validate functionality early in the software development process. Key Responsibilities: Collaborate with business users and customers to gather and document business requirements by analyzing and improving existing business processes and systems. Conduct regular meetings and presentations to share ideas and findings. Refine and translate business requirements into detailed software requirements for the engineering team. Must be able to produce written specifications, diagrams and visual aids. Liaise with application architects, developers, and testers to ensure requirements are understood and implemented correctly. Update requirements / specification documents as needed to maintain currency. Validate software deliverables early during the SDLC to ensure business functional expectations are met. Facilitate User Acceptance Testing (UAT), assisting business users as needed to ensure they have independently verified deliverables before production release. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field preferred. Experience working with application architects, developers, and testers. Strong collaboration, communication, and negotiation skills. Technical aptitude and experience with UAT testing and validation. Proficiency in business analysis tools and methodologies. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Preferred Skills: Experience with Agile/Scrum and SAFe methodologies. Familiarity with software development lifecycle (SDLC). Knowledge of project management tools and software.
    $52k-76k yearly est. 2d ago
  • CX Business Analyst

    The Jupiter Group, Inc. 3.9company rating

    Houston, TX jobs

    PRIMARY RESPONSIBILITIES Duties to include but not limited to • Collaborate with Product Managers and stakeholders to define business goals, prioritize enhancements, and develop detailed project roadmaps. • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy. • Communicate and comprehend user business needs and concerns and integrate that understanding with technical skills. • Provide expertise in all aspects of requirements gathering and planning of CRM systems. • Provide backlog management, iteration planning, and elaboration of the user stories. • Ensure that the development team always has an adequate amount of prior prepared tasks to work on. • Create & maintain strong working relationships with other members of the delivery team and the wider organization so that the overall team operates professionally and is seen as delivering desired business outcomes. • Collaborate with team members to identify needs and opportunities for improvement. • Successfully multi-task across several concurrent projects. • Ability to lead projects by collaborating with the Project Manager and cross-functional teams to gather requirements, perform fit-gap analysis, develop user stories, conduct end-to-end testing, and ensure successful delivery. • Some travel both Domestic and International maybe required (depending on the Project) EDUCATION & EXPERIENCE QUALIFICATIONS • Minimum 3 to 5 years of hands-on experience with CRM systems like Microsoft Dynamics 365, or Salesforce. • Strong knowledge and understanding of Sales, Marketing, or Field Service Processes • Experience working with CPQ (Configure, Price, Quote) platforms (OCPQ, PROS) is highly desirable • Experience integrating CRM with ERP systems (JD Edwards or Oracle ERP Cloud, D365 F&O preferred) • Familiarity with Power BI or Snowflake or other analytics tools is an asset • Proven ability to translate business requirements into technical deliverables. • Prior experience in the Oil & Gas industry is highly desirable. • Excellent written and verbal communication skills.
    $52k-76k yearly est. 1d ago
  • Business Analyst

    The Jupiter Group, Inc. 3.9company rating

    Houston, TX jobs

    We are seeking an IT Business Analyst with proven experience working with business stakeholders in the developing applications for various internal business teams. You will be accountable for gathering, analyzing and documenting the requirements from our business stakeholders that will be used to define technical requirements that meet our business objectives. You will play an important role in ensuring coordination and collaboration of development teams in the continuous improvement of our internal applications executing a wide range of business processes. Your duties will also include managing product backlog and prioritizing deliverables to provide best value for our stakeholders. Responsibilities • Work with business stakeholders to understand, document, and review the business requirements. • Develop business design documents based on business requirements. • Develop user stories to communicate business requirements to development/QA teams. • Work with development/QA teams to help translate the business design into technical design and test approach. • Collaborate with development teams during design, development, and testing to make sure deliverables match business requirements. • Work with business teams to coordinate user acceptance testing and organize trainings prior to release as needed. • Collaborate with other BA team members in defining our product roadmap and release plans. Qualifications • 5+ years of IT Business Analyst experience working with various business teams and IT development teams. • Excellent knowledge of user-centered design principles. • Strong communication and interpersonal skills, exceptional written and verbal communication skills. • Proficiency in managing application backlog using tools like ADO TFS or Jira. • Experience working in an Agile organization using Scrum, Kanban, Scaled Agile Framework (SAFe), or other scaling model. • One or more of the following certifications is a plus o PBA from PMI institute o CBAP certification from IIBA TOP DAILY PRIORITIES/RESPONSIBILITIES Business requirements gathering Business design and backlog creation Collaborating with Dev/QA team and business stakeholders
    $52k-76k yearly est. 4d ago
  • Business Analyst

    Luna Data Solutions, Inc. 4.4company rating

    Austin, TX jobs

    We are seeking a Business Analyst for a long-term contract role in Austin, TX. Onsite only Reviews, analyzes, and evaluates business systems and user needs. Formulates systems that align with overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Gathers, analyzes, and documents user requirements, business processes, and problems to automate or improve existing systems. Develop complex system documents to convey business requirements and support efficient system design. Develop test plans and participate in user acceptance testing to confirm new and existing system functionality. Analyzes program policies and procedures to determine their effect on automated systems and system functional areas. Serves as a liaison by providing consultation, documentation, and direction to other areas with regard to analysis, design, configuration, testing, and policy implementation within all systems. Develops, documents, and revises system design procedures, test procedures, and quality standards. Keep all stakeholders informed through the distribution of project information and project status reports. Facilitate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation. Identify a project's potential risks and difficulties and design strategies to mitigate or avoid them. Works independently and in coordination with client staff as assigned, to perform a variety of complicated tasks with a wide degree of creativity and latitude. Perform other duties as assigned. Required Skills: Experience as a Business Analyst, Systems Analyst, or similar roles Work experience with Agile methodology and user story analysis. Bachelor's degree with major course work in computer science, management information systems or related field Work experience with the Texas Automated Nutrition System (TANS) What We Offer: Competitive compensation and benefits Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.
    $55k-83k yearly est. 5d ago
  • Business Analyst/Product Owner (Salesforce + Grant Management)

    The HT Group 4.4company rating

    Austin, TX jobs

    This is a long-term contract opportunity that will need to be ONSITE 5 days per week in downtown Austin, TX. Anticipated start date after holiday season. Candidate Requirements • Product Owner experience with Salesforce build-outs • Acts as liaison between business divisions and technology teams • Ability to gather functional requirements and understand the vision of grant system roadmap • Experience with grant systems or Salesforce Nonprofit Cloud • Identify process improvement and automation opportunities ________________________________________ Challenges & Vision • Current challenge: Inconsistent build-outs across grant systems • Goal: Redesign architecture so applicants can access all grants through one unified portal with centralized KPIs • Candidate will play a key role in supporting this vision while focusing in on the team's goals. ________________________________________ Team Environment • They use ServiceNow as their ticketing system. • Fast-paced environment ________________________________________ Qualifications • 8 years - Scrum, BA, or PMO experience • 5 years - Agile • 4 years - Salesforce (Public Sector Solutions, Government Cloud, or Nonprofit Cloud - at least one required) • 3 years - Building grant management systems using Salesforce • 1 year - Salesforce Certified Business Analyst (include cert number) • 1 year - Salesforce Administrator (include cert number) The Business Analyst, Level 3 will work with business stakeholders with varying levels of technical sophistication-from strong SMEs to business teams needing guidance in translating grant program requirements into system features. The ideal candidate can bridge this gap while maintaining our unified community architecture across all grant programs. Key Responsibilities: Turn product vision into actionable strategies supported by business and IT management. Analyze and interpret technical information, including industry standards, statutes, administrative rules, procedures, and system documentation. Translate user/business needs into technical requirements. Communicate technical instructions to system users. Exercise sound judgment in making critical decisions. Communicate effectively verbally and in writing. Conduct in-depth interviews with Business SMEs, Product Manager, and stakeholders to understand business processes and problems. Identify process improvement opportunities via automation. Partner with business SMEs and agile teams to gather requirements and build product road maps. Participate in research for new features and functionalities. Create product backlog with themes, epics, and user stories. Accept work built by scrum teams and determine if product is shippable. Attend sprint ceremonies and collaborate with development teams. Participate in all phases of SDLC. Candidate Skills and Qualifications Must be able to: Work with Business Customers, Section Managers, Project Managers, Business Analysts, Technical Leads, Developers, and SMEs in a professional and collaborative manner. Lead requirements discovery, process mapping, solution design, user story writing, feature development, and user acceptance testing. Work with cross-functional teams to ensure alignment on prioritization and feature development while adhering to architectural, accessibility, and security standards. Partner with scrum master, project manager, tech lead, section managers, and executive teams to identify key capabilities and potential issues. Manage the backlog with IT project team, ensuring timely deliverables that meet customer expectations. Analyze application performance for health and improvement. #TECHIND
    $87k-126k yearly est. 3d ago
  • Business Systems Analyst, Treasury & Investment Finance Systems

    Firstpro, Inc. 4.5company rating

    Boston, MA jobs

    KEY RESPONSIBILITIES Partner with Treasury and Finance stakeholders to gather, validate, and document data, business requirements, and reporting needs. Develop comprehensive documentation supporting business and technology initiatives, including business and data requirements, data flows, data models, workflow design, and user interface specifications. Serve as a liaison between business users and technology teams to facilitate implementation of requirements across both large-scale and incremental initiatives. Continuously assess existing technology solutions to ensure alignment with business objectives; identify process and system improvement opportunities while evaluating associated risks and financial impacts. Coordinate and execute user acceptance testing and develop supporting system documentation and training materials. Manage incoming requests and issues related to treasury and finance systems, ensuring timely resolution and clear communication. Plan, document, and oversee system enhancements and implementations through all phases of the SDLC. Collaborate with end users to design creative, pragmatic technology solutions to complex problems. Partner with external vendors and technology partners to deliver projects effectively. Work with banking partners to onboard new banks and integrate them into the firm's treasury platforms. Prioritize and manage multiple concurrent initiatives while maintaining clear expectations with stakeholders. Respond promptly to critical system issues, driving root-cause analysis and sustainable resolution. TECHNOLOGY EXPERIENCE Experience with treasury management systems such as GTreasury, Kyriba, Bellin, HazelTree, Reval, etc. (required) Experience configuring or supporting the Salesforce platform (preferred) Exposure to FX hedging tools such as Kyriba (preferred) Experience with cash projection and liquidity reporting (preferred) Understanding of SWIFT messaging (MT messages / ISO 20022 standards) and U.S. payment networks (ABA, ACH) (required) Experience implementing and maintaining SaaS platforms Hands-on experience building or maintaining system integrations (APIs) Familiarity with iPaaS tools such as Workato or Power Automate (preferred) Experience with business intelligence and reporting tools (Tableau, Power BI) Strong knowledge of relational databases, including ability to write queries and stored procedures (preferred) Experience supporting internally developed applications (preferred) Experience with data transformation tools such as DBT (preferred) QUALIFICATIONS Bachelor's or advanced degree in Computer Science, Information Systems, Finance, or a related discipline Master's degree with a concentration in Technology or Systems (preferred) Minimum of 3 years of relevant professional experience At least 2 years of experience implementing and supporting Treasury or Cash Management solutions Experience implementing or supporting FX hedging solutions (preferred) Familiarity with investment management, private equity, venture capital, and alternative investment concepts, terminology, and systems (preferred) Proven ability to support a functionally diverse and highly engaged user base with demanding solution requirements Self-motivated, proactive, and eager to learn, with a strong sense of ownership in a fast-paced, collaborative environment Excellent interpersonal, written, and verbal communication skills Demonstrated ability to manage multiple concurrent projects and system initiatives Versatility to perform across multiple roles, including business analysis, systems analysis, data analysis, and product management
    $51k-75k yearly est. 1d ago
  • Business System Analyst

    Firstpro, Inc. 4.5company rating

    Boston, MA jobs

    first PRO is now accepting resumes for a Business Systems Analyst, Treasury & Investment Finance Systems in Boston, MA. This is a direct hire role and onsite 3 days per week. TECHNOLOGY EXPERIENCE Experience with treasury management systems such as GTreasury, Kyriba, Bellin, HazelTree, Reval, etc. (required) Experience configuring or supporting the Salesforce platform (preferred) Exposure to FX hedging tools such as Kyriba (preferred) Experience with cash projection and liquidity reporting (preferred) Understanding of SWIFT messaging (MT messages / ISO 20022 standards) and U.S. payment networks (ABA, ACH) (required) Experience implementing and maintaining SaaS platforms Hands-on experience building or maintaining system integrations (APIs) Familiarity with iPaaS tools such as Workato or Power Automate (preferred) Experience with business intelligence and reporting tools (Tableau, Power BI) QUALIFICATIONS Bachelor's or advanced degree in Computer Science, Information Systems, Finance, or a related discipline Master's degree with a concentration in Technology or Systems (preferred) Minimum of 3 years of relevant professional experience At least 2 years of experience implementing and supporting Treasury or Cash Management solutions
    $51k-75k yearly est. 1d ago
  • Scrum Master

    Cornerstone Technology Talent Services 3.2company rating

    Plano, TX jobs

    Senior Scrum Master / Agile Coach Type: Direct Hire / Permanent Work Setting: Hybrid - 3 days onsite per week Employment Eligibility: US Citizens or Green Card Holders only About the Position We are supporting our client in hiring a highly experienced Senior Scrum Master / Agile Coach to lead an Agile transformation for a team with no existing Agile framework in place. This is a hands-on, senior-level position responsible for establishing Agile processes from the ground up, driving cultural change, and coaching both technical teams and leadership. If you excel at building Agile maturity where none exists and can lead with strong communication, structure, and influence-this opportunity is for you. What You'll Do Introduce and implement Agile practices and frameworks from scratch Coach and mentor both team members and leadership on Agile mindset and execution Independently lead all Scrum ceremonies Establish Agile processes, discipline, and accountability Drive true Agile transformation-not just daily standups Partner with both technical and business stakeholders to ensure alignment Utilize Jira and Confluence for Agile planning and documentation Required Qualifications 8+ years of Agile/Scrum experience Proven success leading Agile transformations for teams new to Agile CSM or PSM certification Strong communication, facilitation, and leadership presence Experience with Jira and Confluence Ability to work onsite 3 days per week US Citizen or Green Card Holder Nice-to-Have Skills Retail or supply chain industry experience SAFe experience ICP-ACC or other Agile Coaching certifications What We're Looking For We are prioritizing senior-level professionals with hands-on Agile transformation experience, not just Scrum facilitation. This position requires someone who can influence, educate, and elevate teams and leadership throughout the Agile journey.
    $98k-126k yearly est. 2d ago
  • Technical Business Analyst

    Optech 4.6company rating

    Auburn Hills, MI jobs

    Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech you get health and dental benefits, but you also have training opportunities, growth opportunities, 401K and competitive pay. Apply today! Locations: Frisco, TX & Auburn Hills, MI Schedule: Hybrid onsite (Local candidates only. No relocation.) Title: BA/Business Data Analyst No C2C, No Sponsorship or Transfers We are seeking a Business Analyst / Business Data Analyst with strong technical and analytical skills to support data-driven initiatives and ETL projects. The ideal candidate will have experience working with AWS, Snowflake, and Informatica IICS, and will act as a bridge between business stakeholders and technical teams to deliver high-quality solutions. Financial services or banking domain experience is preferred but not required. Key Responsibilities: Requirements Gathering & Analysis: Collaborate with business stakeholders to elicit, analyze, and document business and system requirements for data integration and ETL projects. Translate business needs into actionable technical specifications for development teams. Data & ETL Focus: Work closely with data engineers and architects on ETL workflows using Informatica IICS and data modeling in Snowflake. Support data migration, transformation, and integration initiatives across multiple platforms. Cloud & Technical Expertise: Partner with technical teams to design and implement solutions leveraging AWS services (e.g., S3, Glue, Lambda). Ensure alignment of data architecture with business objectives and compliance standards. Project & Agile Delivery: Participate in Agile ceremonies (stand-ups, sprint planning, backlog grooming) and manage user stories, epics, and acceptance criteria. Collaborate with Program/Project Managers to ensure timely delivery and risk mitigation. Production Support & Root Cause Analysis: Drive end-to-end incident management for production issues, including impact analysis, stakeholder communication, and RCA documentation. Process Improvement: Analyze existing workflows and recommend enhancements to improve efficiency and data quality. Required Skills & Qualifications: Technical Skills: Hands-on experience with AWS cloud services, Snowflake, and ETL tools (Informatica IICS). Strong understanding of data warehousing concepts, data modeling, and SQL. Business Analysis Skills: Proven ability to gather and document requirements, create process flows, and ensure traceability to project objectives. Excellent communication skills to bridge business and technical teams effectively. Preferred: Experience in financial services or banking domain. Familiarity with Agile methodologies and tools (e.g., Jira, Confluence). Nice-to-Have: Knowledge of data governance, data quality frameworks, and compliance standards. Exposure to BI tools (e.g., Tableau, Power BI) for reporting and visualization. OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $81k-106k yearly est. 1d ago
  • Senior Business Systems Analyst

    Visionaire Partners 4.1company rating

    Irvine, CA jobs

    Senior Business Analyst This is an excellent opportunity to join a top-notch company and play a key role on a highly visible team. RESPONSIBILITIES: The primary focus is on Manufacturing Operations, Quality, Health & Safety, and Engineering. Work on projects to replace and update our ERP (Oracle Fusion), QA System, and Lab system Support and partner in identifying and prioritizing business opportunities/ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands, including comprehensive business cases. Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement that can be addressed through the use of technology. Lead the elicitation and documentation of complex, cross-functional business requirements. Ensure business requirements are met by partnering with the QA team in black-box testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Conduct post-implementation reviews to identify lessons learned and drive ongoing improvement. Facilitate effective communications between business partners, delivery teams, and executive stakeholders. Mentor less experienced and new Business Analysts. Also work with Training and Development to create effective training materials and training plans for end-users of solutions. This is a direct-hire hybrid position based in Irvine, California. You will work in the office three days a week on Tuesday, Wednesday, and Thursday. A beautiful new office complex featuring a gym, swimming pool, café, coffee shop, and wine bar. Travel up to 20% to other locations during some projects. Opportunities for advancement, a comprehensive benefits package including health, dental, and vision coverage upon hire, profit sharing and a matching 401 (k) plan, competitive salaries, and employee appreciation events and assistance programs. REQUIRED SKILLS: 5+ years of Business Analyst experience Strong manufacturing/factory floor experience. Experience in end-to-end processes of implementing software on the factory floor. Equivalent business experience, with extensive involvement in process analysis, process design, and documentation Involvement in complex, large-scale, and high-impact projects/platform implementations that add significant business value Knowledge in multiple functional areas or be an expert in at least one of the following: Logistics, Product Lifecycle Management, and corporate systems (HR, Commercial, Finance, Supply Chain, and/or Operations) Demonstrate deep process knowledge of key end-to-end processes like Order to Cash (OTC), Record to Report, etc. Ability to perform system and process analysis duties, including flow charting and value stream mapping, using process and software documentation tools Experience with multiple software platform implementations Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc.) Understanding of data systems, databases, software development life cycle, and information and application architecture Experience leading the development of UAT and QA testing plans and cases. Excellent interpersonal skills. PREFERRED SKILLS: Project Management Must be authorized to work in the US. Sponsorships are not available.
    $90k-115k yearly est. 5d ago
  • Data Analyst

    The Intersect Group 4.2company rating

    Irving, TX jobs

    Job Title: Marketing & Merchandise Analyst - C-Shopper **This position is a 9 month contract opportunity that cannot support C2C or any form of sponsorship** The Marketing & Merchandise Analyst will work across various C-Shopper development initiatives, partnering with the C-Shopper team, internal data teams, and Circana/IRI personnel. This role focuses on driving adoption and impact of the C-Shopper Customer Insights platform among internal and external users, delivering actionable insights to improve decision-making and business performance. Key Responsibilities: Platform Development & Adoption Assist in C-Shopper platform enhancements to maximize value for internal and external stakeholders. Act as a subject matter expert (SME) and Customer Success resource for the C-Shopper team. Drive internal adoption of Customer Insights tools across Marketing, Merchandising, Loyalty, Operations, and Finance teams. User Engagement & Training Coordinate and conduct onsite and virtual meetings with internal teams. Deliver training sessions and provide Help Desk support for assigned user groups. Initiate ongoing interactions with user groups to share insights and best practices. Analytics & Insights Delivery Produce analytics projects and presentations to support internal and external business needs. Provide guidance and case studies demonstrating high-value insights for user groups. Partner with user teams to act as the voice of the customer, influencing customer-centric strategies. Customer Success & Support Manage onboarding and ongoing support strategies for internal users. Support external supplier projects with ad hoc analytics and presentations. Define and track metrics for program impact, customer satisfaction, and platform usage. Continuous Improvement Anticipate and remove barriers to project success. Conduct evaluations and gather feedback from user groups to improve adoption. Monitor market and customer trends to enhance user experience and operational excellence. Qualifications: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to manage multiple projects and collaborate across teams. Familiarity with customer insights platforms and retail analytics preferred.
    $65k-88k yearly est. 2d ago

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