What does a solution sales representative do?
A solution sales representative is responsible for selling and promoting the company's goods and services to clients and customers, recommending appropriate merchandise solutions depending on the customers' needs and budget limitations. Solution sales representatives identify leads through directories research and customer referrals, developing effective sales pitch to attract potential clients by discussing everything about the services. A solution sales representative must have excellent communication skills, especially in responding to the customers' inquiries and concerns, processing orders, and resolving complaints.
Solution sales representative responsibilities
Here are examples of responsibilities from real solution sales representative resumes:
- Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
- Deliver effective strategies to improve financial growth while enhancing internal controls such as Microsoft CRM system.
- Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
- Describe product to customers and accurately explain details about DirecTV services.
Solution sales representative skills and personality traits
We calculated that 25% of Solution Sales Representatives are proficient in Marketing Campaigns, Customer Satisfaction, and Sales Process. They’re also known for soft skills such as Interpersonal skills, Physical stamina, and Self-confidence.
We break down the percentage of Solution Sales Representatives that have these skills listed on their resume here:
- Marketing Campaigns, 25%
Developed proposals and individual marketing campaigns to sell into specified territories.
- Customer Satisfaction, 13%
Upgraded office operations from an outdated manual process to modern technology to enhance customer satisfaction and streamline business functionality.
- Sales Process, 10%
Deploy solution selling (SPIN) sales process; use problem and implication questions to discover areas of need with prospects.
- Business Development, 8%
Performed consultative solution selling, forecast attainment, account management, business development, product training and budget maintenance.
- Customer Relationships, 5%
Developed customer relationships using a consultative selling approach and application selling which translated into building revenue and customer relationships.
- Customer Service, 5%
Provided customer service in all Sony related products and applicable accessories.
Most solution sales representatives use their skills in "marketing campaigns," "customer satisfaction," and "sales process" to do their jobs. You can find more detail on essential solution sales representative responsibilities here:
Interpersonal skills. The most essential soft skill for a solution sales representative to carry out their responsibilities is interpersonal skills. This skill is important for the role because "wholesale and manufacturing sales representatives must be able to work well with many types of people." Additionally, a solution sales representative resume shows how their duties depend on interpersonal skills: "applied outstanding communication, interpersonal, and customer service skills to establish rapport with donors and potential donors during fundraising events. "
Physical stamina. Many solution sales representative duties rely on physical stamina. "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products.," so a solution sales representative will need this skill often in their role. This resume example is just one of many ways solution sales representative responsibilities rely on physical stamina: "represented specialty portfolio in psychiatry, rheumatology, pain specialty, anesthesiology, neurology, and physical med rehab clinics. "
Self-confidence. This is an important skill for solution sales representatives to perform their duties. For an example of how solution sales representative responsibilities depend on this skill, consider that "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a solution sales representative: "assisted in repairing cell phones sold cell phone accessories confidently informed customers on product knowledge for a more educated purchase. ".
Customer-service skills. A big part of what solution sales representatives do relies on "customer-service skills." You can see how essential it is to solution sales representative responsibilities because "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." Here's an example of how this skill is used from a resume that represents typical solution sales representative tasks: "prospected and cold called prospective customers as well as followed up and managed existing customer base. "
The three companies that hire the most solution sales representatives are:
- Stryker27 solution sales representatives jobs
- QuintilesIMS14 solution sales representatives jobs
- ABM Industries9 solution sales representatives jobs
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Compare different solution sales representatives
Solution sales representative vs. Sales development representative
A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
There are some key differences in the responsibilities of each position. For example, solution sales representative responsibilities require skills like "customer relationships," "solution sales," "cost savings," and "crm." Meanwhile a typical sales development representative has skills in areas such as "sdr," "lead generation," "account executives," and "linkedin." This difference in skills reveals the differences in what each career does.
Sales development representatives earn the highest salaries when working in the start-up industry, with an average yearly salary of $54,512. On the other hand, solution sales representatives are paid more in the transportation industry with an average salary of $98,311.On average, sales development representatives reach similar levels of education than solution sales representatives. Sales development representatives are 3.1% less likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Solution sales representative vs. Sales/account representative
A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that solution sales representative responsibilities requires skills like "marketing campaigns," "customer relationships," "solution sales," and "national accounts." But a sales/account representative might use other skills in their typical duties, such as, "work ethic," "sales support," "enterprise resource planning," and "sales revenue."
Sales/account representatives earn a lower average salary than solution sales representatives. But sales/account representatives earn the highest pay in the technology industry, with an average salary of $72,531. Additionally, solution sales representatives earn the highest salaries in the transportation with average pay of $98,311 annually.sales/account representatives earn similar levels of education than solution sales representatives in general. They're 2.2% less likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Solution sales representative vs. Consultant and sales representative
A consultant and sales representative's role is to perform research and analysis to devise strategies for reaching sales targets and optimal services. Aside from providing consultations and business plans, they may also represent the company by reaching out to clients through calls and correspondence. They may offer products and services to secure sales, answer inquiries, and even arrange appointments to discuss and negotiate deals. Furthermore, as a consultant and sales representative, it is essential to build positive relationships with clients in adherence to the company's policies and regulations.
The required skills of the two careers differ considerably. For example, solution sales representatives are more likely to have skills like "marketing campaigns," "customer relationships," "solution sales," and "cost savings." But a consultant and sales representative is more likely to have skills like "business relationships," "strong presentation," "lead generation," and "energy efficiency."
Consultants and sales representative earn the highest salary when working in the technology industry, where they receive an average salary of $234,866. Comparatively, solution sales representatives have the highest earning potential in the transportation industry, with an average salary of $98,311.consultants and sales representative typically earn similar educational levels compared to solution sales representatives. Specifically, they're 0.1% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.Solution sales representative vs. Territory sales representative
A territory sales representative is responsible for selling goods and services, assisting customers with their inquiries and concerns, and monitoring the assigned area's sales reports. Territory sales representatives coordinate with the rest of the sales team to develop effective marketing strategies and promotional techniques to increase revenues and profitability. Territory sales representatives research current market trends to identify business opportunities to meet consumer demands and widen their services. A territory sales representative must have excellent knowledge of the sales disciplines and principles, managing the market approach to ensure customer satisfaction.
Even though a few skill sets overlap between solution sales representatives and territory sales representatives, there are some differences that are important to note. For one, a solution sales representative might have more use for skills like "marketing campaigns," "customer relationships," "solution sales," and "national accounts." Meanwhile, some responsibilities of territory sales representatives require skills like "excellent time management," "sales growth," "business relationships," and "wine. "
In general, territory sales representatives hold similar degree levels compared to solution sales representatives. Territory sales representatives are 2.6% less likely to earn their Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Types of solution sales representative
Updated January 8, 2025
