Solution specialist vs client relations specialist

The differences between solution specialists and client relations specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a solution specialist and a client relations specialist. Additionally, a solution specialist has an average salary of $76,424, which is higher than the $39,902 average annual salary of a client relations specialist.

The top three skills for a solution specialist include product knowledge, sales process and SQL. The most important skills for a client relations specialist are client relations, customer service, and data entry.

Solution specialist vs client relations specialist overview

	Solution Specialist	Client Relations Specialist
Yearly salary	$76,424	$39,902
Hourly rate	$36.74	$19.18
Growth rate	-4%	-4%
Number of jobs	56,938	200,766
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 64%
Average age	40	40
Years of experience	12	12

What does a solution specialist do?

A solution specialist is responsible for selling and promoting goods and services of an organization to existing and potential clients through product demonstrations and professional sales pitches, typically on phone calls and e-mail communication. Solutions specialists must possess strong product knowledge to respond to customers' inquiries and concerns about the products and successfully close sales deals that would increase the company's revenues and profitability. A solutions specialist must have excellent communication and customer service skills, maximizing strategic techniques to build customer satisfaction.

What does a client relations specialist do?

A client relations specialist is primarily in charge of building positive relationships with clients by providing optimal services. Although the extent of their responsibilities depends on their company of employment, it typically includes handling customer calls and correspondence, offering products or services, discussing promotions or product specifications, answering inquiries, arranging appointments, resolving issues and concerns, and processing payments or refunds. Moreover, a client relations specialist conducts market research and analysis to identify the current trends and practices, aiming for client satisfaction.

Solution specialist vs client relations specialist salary

Solution specialists and client relations specialists have different pay scales, as shown below.

	Solution Specialist	Client Relations Specialist
Average salary	$76,424	$39,902
Salary range	Between $46,000 And $125,000	Between $27,000 And $58,000
Highest paying City	Seattle, WA	Washington, DC
Highest paying state	Alaska	New Jersey
Best paying company	PayPal	McKinsey & Company Inc
Best paying industry	-	Real Estate

Differences between solution specialist and client relations specialist education

There are a few differences between a solution specialist and a client relations specialist in terms of educational background:

	Solution Specialist	Client Relations Specialist
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 64%
Most common major	Business	Business
Most common college	-	-

Solution specialist vs client relations specialist demographics

Here are the differences between solution specialists' and client relations specialists' demographics:

	Solution Specialist	Client Relations Specialist
Average age	40	40
Gender ratio	Male, 58.4% Female, 41.6%	Male, 30.3% Female, 69.7%
Race ratio	Black or African American, 12.3% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.3% Asian, 6.5% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between solution specialist and client relations specialist duties and responsibilities

Solution specialist example responsibilities.

Lead multiple team meetings covering best practices, new policy and procedures, and explaining new MBO targets.
Manage existing accounts while identifying new sources of opportunities for sales in the SME segment through cold calling and prospecting.
Manage payroll and overall candidate compliance regarding eligibility of employment and new hire paperwork.
Manage billing inquiries, encourage cross-selling and referral for additional property and casualty lines of business.
Manage Microsoft SQL consolidation project to improve the operational efficiency of database servers and reduce their licensing costs.
Research and implement new technology solutions including a CRM software, email marketing opportunities, and a company blog.

Client relations specialist example responsibilities.

Manage calendars; compile account records; create PowerPoint presentations for vendors, customers and investors.
Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
Participate in training of new representatives by composing training manuals and PowerPoint presentations.
Perform collection follow-up duties on specific financial classifications such as commercial insurance, Medicare and Medicaid claims.
Educate clients regarding proper distributions according to IRS regulations.

Solution specialist vs client relations specialist skills

Common solution specialist skills

Product Knowledge, 17%
Sales Process, 12%
SQL, 6%
Java, 6%
Azure, 6%
Windows, 5%

Common client relations specialist skills

Client Relations, 24%
Customer Service, 8%
Data Entry, 7%
Client Facing, 6%
Inbound Calls, 4%
Client Support, 4%

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Solution Specialist
Solution Specialist vs Client Relations Specialist

Updated January 8, 2025

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