Illinois City/County Management Association (Ilcma
Solutions analyst job in Lincolnwood, IL
The Village of Lincolnwood is a vibrant, diverse, and growing community of approximately 13,500 residents in Cook County, Illinois, located 10 miles north of downtown Chicago. The Village offers a mix of residential, commercial, and light industrial areas that provide both suburban charm and urban convenience. The Village is seeking a Management Analyst to support the Village Manager's Office. The ideal candidate will possess excellent oral and written communication skills, strong organizational abilities, and the capacity to exercise sound judgment in a customer-service focused, public sector environment. Desired traits include professionalism, reliability, attention to detail, customer service orientation, critical thinking, and a strong commitment to public service.
Under the direction of the Assistant Village Manager, the Management Analyst performs a wide range of administrative, analytical, and operational duties, including but not limited to:
Key Responsibilities
Provides support for payroll, benefits, and recruitment processes, including onboarding and coordination with Human Resources and Finance.
Oversees the Village's administrative adjudication process, coordinating case management, hearings, and related documentation to ensure compliance with applicable ordinances and procedures.
Prepares written content for various audiences including but not limited to the Village's Annual Report, State of the Village, employee e-newsletter, and resident newsletter to deliver tailored messaging on a variety of topics. Supports the Communications Specialist with management of the Village's mobile app and Public, Educational, Government (PEG) channel.
Serves as the Village's Risk Coordinator for the IRMA risk management program, including the reporting, coordination, and follow-up of workers' compensation, auto, and general liability claims.
Attends Village Board meetings to manage live and recorded broadcast operations, including supervision of the part-time A/V Operator position.
Supports special projects including updates to the Village's Strategic Plan and special events including employee appreciation events.
Provides administrative support by answering general questions from the public concerning Village matters and, when directed, participates in the investigation and resolution of citizen complaints; acts as backup to the primary Freedom of Information Act Officer.
Completes all other duties as assigned.
Required Skills, Education, and Experience
Candidates should possess a Master's degree in Public Administration, or be currently enrolled in a Master's degree program, and have at least one year of relevant experience in public administration or a related field.
Hours and Compensation
The salary range for the Management Analyst position is $77,997.76 to $105,296.98. The position is classified as full-time, exempt. The Village is willing to accommodate the schedules of applicants who are completing their Master's degree. The normal work schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. Attendance is required for Lincolnwood Village Board meetings generally held on the first and third Tuesday of the month. Position may have to work some nights and weekends.
The Village of Lincolnwood offers a comprehensive and competitive benefits package that includes Blue Cross PPO and High Deductible Medical Coverage, Delta Dental PPO and HMO plans, life insurance, vision insurance, participation in the Illinois Municipal Retirement Fund (IMRF), paid sick, vacation and holidays, along with other benefits. Applicants can find the general description of benefits in the Summary of Benefits posted on the website.
How to Apply
Interested candidates should complete the employment application available at ********************************* The Village will continue to accept applications until February 2, 2026. The Village of Lincolnwood is an equal opportunity employer.
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$78k-105.3k yearly 3d ago
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Revenue Management Analyst
Hispanic Alliance for Career Enhancement 4.0
Solutions analyst job in Chicago, IL
Application Deadline: 12/30/2025
Job Family Group: Data Analytics & Reporting
Treasury and Payment Solutions (TPS) Revenue Management seeks a dynamic individual to drive the evolving Cash Management business Responsibilities
Develop innovative data strategies and reporting to enhance business profitability
Focus on TPS fee pricing strategies working with TPS Product to help determine standard fee pricing
Work with TPS Sales teams to evaluate exception pricing opportunities
Work with benchmarking and industry data to evaluate TPS fee pricing
Research revenue leakage by improving processes and procedures
Build and maintain TPS pricing tools to monitor pricing changes
Ensure financial results are well understood and how they impact business results
Develop knowledge related to business/group strategy, plans, and financial activities
Gather and format data into regular and ad-hoc reports, and dashboards
Coordinate and execute specific activities for the implementation of strategic initiatives, including tracking metrics and milestones
Collaborate with internal and external stakeholders to deliver on business objectives
Employ systems such as customized exception reports, tracking reports, etc. to manage information
Execute routine tasks such as ad‑hoc requests, transactions, queries, etc. within relevant service level agreements
Complete complex and diverse tasks within given rules/limits and may include handling escalations from other employees
Analyze issues and determine next steps
Broader work or accountabilities may be assigned as needed
Qualifications
Typically between 4-6 years of relevant experience and a post‑secondary degree in a related field desirable or an equivalent combination of education and experience
Data analysis experience is a must have
Treasury services/cash management banking knowledge is an asset
Verbal and written communication skills - Proficient
Organization skills - Proficient
Collaboration and team skills - Proficient
Analytical and problem‑solving skills - Proficient
Excel - Expert
Power BI - Proficient
Experience in Alteryx, Business Objects or similar data analytics and visualization platforms is an asset
Salary
$57,500.00 - $106,500.00
Pay Type
Salaried - Salaries vary based on location, skills, experience, education, and qualifications. Commission structure may be included for certain roles; part‑time roles are prorated. The listed salary represents BMO Financial Group's expected target for the first year.
BMO Financial Group's total compensation package may include performance‑based incentives, discretionary bonuses, and other perks and rewards. Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans are also offered. For more details of our benefits, visit https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, so you can help our customers reach theirs. From in‑depth training and coaching to manager support and network‑building opportunities, we'll help you gain valuable experience and broaden your skill set.
To find out more visit us at http://jobs.bmo.com/us/en
Equal Employment Opportunity
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state, and local law.
Reasonable Accommodation
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Recruiter Note
BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. The BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.
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$57.5k-106.5k yearly 5d ago
M&A Analyst: Growth & Integration Specialist
Insurance Inc. 3.9
Solutions analyst job in Chicago, IL
A leading insurance brokerage is seeking a Mergers and Acquisitions Analyst to support the M&A team in evaluating and acquiring insurance brokerages. The analyst will conduct financial analyses, assist in transaction execution, and coordinate projects with cross-functional teams. Candidates should have a background in finance or accounting, with relevant M&A experience preferred. This role offers competitive pay and career advancement opportunities in a dynamic environment.
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$83k-112k yearly est. 5d ago
Business Analyst
PTR Global
Solutions analyst job in Chicago, IL
Our client, a leader in the aviation industry, is seeking a Digital Business Analyst to support customer-facing digital experiences across web and mobile platforms. This role partners closely with Product, UX, Engineering, and external vendors to help translate product vision into clear, actionable requirements.
This is a hands-on, mid-level role ideal for someone who is comfortable working alongside UX teams, understands digital user flows, and can manage detailed requirements in an agile environment.
What You'll Do
Write and manage user stories and acceptance criteria for web and mobile features
Partner closely with UX to ensure designs, flows, and prototypes are accurately reflected in requirements
Support customer-facing digital experiences across .com and mobile apps
Manage and groom backlogs to prepare stories for upcoming sprints
Collaborate with Engineering and QA to clarify scope, dependencies, and edge cases
Work with third-party vendors and external partners, accounting for differences in implementations
Participate in agile ceremonies and maintain clear communication across stakeholders
Track details such as interaction flows, image placement, and functional intent
What We're Looking For
3-5 years of experience as a Business Analyst, Product Analyst, or similar role
Experience supporting digital products (.com and/or mobile apps)
Strong collaboration experience with UX and product teams
Ability to translate designs and flows into clear requirements
Comfortable reviewing or creating light mockups in Figma or PowerPoint
Strong organizational skills and attention to detail
Clear communicator who can manage multiple moving parts
Nice to Have
Experience working with vendors or partner integrations
Background in e-commerce, booking, or highly visual digital products
Familiarity with agile tools such as JIRA or ADO
Work Details
Hours: 40 hours per week
Schedule: 9:00 AM - 5:00 PM CST
Location: Chicago, IL
Hybrid Schedule: Onsite Tuesday-Thursday
Travel: No travel required
Interview: 1 round video interview
Work Authorization: Must be eligible to work in the U.S. (no H-1B, no C2C)
Duration: 1 year + highly likely extension
Benefits: Medical, Dental, Vision, and 401(k) after 60 days, plus applicable PTO and sick leave per state/local law
Pay Range: $55-$60 per hour (W2)
Compensation for this position will be determined by several factors, including the role's scope, complexity, and location; market labor costs; the candidate's skills, education, training, credentials, and experience; and other employment conditions. Full-time consultants are eligible for benefits, including medical, dental, vision, and 401(k) contributions, along with any PTO, sick leave, or other benefits required by applicable state or local laws where you reside or work.
$55-60 hourly 4d ago
Senior Business Process Analyst
Calculated Hire
Solutions analyst job in Naperville, IL
Senior Business Analyst / Operations Specialist
2 Days a week onsite: Naperville, IL or Toronto, CA
12 Month Contract
Provides operations expertise in the design, development, management, and implementation of projects from business‑case creation through execution. Acts as a trusted advisor to business leaders and project stakeholders, ensuring alignment with organizational goals.
Key Responsibilities
Influences and negotiates with stakeholders to achieve business objectives.
Identifies emerging issues and trends to support strategic decision‑making.
Assists in developing and executing strategic plans.
Builds and leads change‑management plans, including readiness assessments, stakeholder engagement, communication planning, and execution.
Develops targeted communication strategies and messaging to drive adoption and behavioral change.
Acts as a relationship manager across assigned initiatives, ensuring alignment with enterprise priorities.
Provides recommendations and solutions based on business strategy and stakeholder needs.
Participates in program and project design, offering subject‑matter expertise to drive outcomes.
Conducts analysis to inform strategic recommendations and assess enterprise‑level impact.
Collaborates with internal and external partners to design and implement programs and solutions.
Breaks down strategic problems, analyzes data, and delivers meaningful insights.
Monitors performance metrics and addresses project risks or issues.
Drives cross‑functional coordination and provides logistical support for change initiatives.
Supports execution of strategic and operational initiatives involving multiple stakeholders.
Identifies key enablers, risks, and issues during implementation and facilitates resolutions.
Provides specialized consulting, analytical, and technical support.
Operates independently and handles non‑routine situations requiring judgment and problem‑solving.
Qualifications
5-7 years of relevant experience with a post‑secondary degree in a related field (or equivalent experience).
Deep subject‑matter expertise in the relevant business domain.
Strong verbal and written communication skills.
Advanced collaboration, stakeholder‑management, and influence skills.
Strong analytical and problem‑solving capabilities.
Highly proficient in data‑driven decision‑making.
Preferred - Six Sigma Green Belt
Skills
Analytical Thinking
Business Case Development
Strategic Planning
Change Management
Stakeholder Management
Initiative‑Taking
User Acceptance Testing (UAT)
Waterfall / Traditional Project Methodologies
$79k-111k yearly est. 3d ago
Operations Analyst
The Agency 4.1
Solutions analyst job in Elgin, IL
We are partnering with a well-respected local commercial bank in Elgin, IL that is seeking an Operations Analyst to join its on-site team. This is an excellent opportunity for a banking professional who enjoys working in a close-knit environment and wants hands-on exposure to bank operations, regulatory reporting, and financial reporting at a community-focused institution.
Key Responsibilities
Support daily bank operations with a strong focus on accuracy, controls, and efficiency
Prepare, review, and assist with Federal Reserve and other regulatory reporting
Assist in the preparation and analysis of financial, operational, and management reports
Partner with accounting, finance, and operations teams to ensure data integrity and compliance
Identify opportunities to improve operational processes and reporting workflows
Support internal audits, regulatory exams, and compliance-related requests
Participate in special projects and ad hoc analysis as needed
Qualifications
2-10 years of experience in banking or financial services
Background in bank operations, regulatory reporting, or financial reporting
Familiarity with FED reporting requirements
Solid understanding of financial statements and banking data
Strong attention to detail, analytical skills, and organizational abilities
Comfortable working on-site in a collaborative, small-bank environment
Additional Experience That's a Plus
Prior accounting experience (public accounting or industry)
Experience working at a commercial or community bank
Exposure to regulatory exams or audits
Advanced Excel or reporting system experience
Why This Opportunity
Join a highly regarded local bank with strong community roots
On-site role within a close-knit team
Broad, hands-on exposure across operations, reporting, and finance
Stable organization with a collaborative and professional culture
If you are interested in this opportunity or other banking opportunities we encourage you to apply today!
$50k-77k yearly est. 5d ago
D365 F&O Analyst
Capax Rm
Solutions analyst job in Chicago, IL
Supply Chain / Reporting Analyst
📍 Chicago, IL - Onsite
💰 $130,000 - $140,000 Base (up to $150k for the right fit)
🎯 10% Bonus + Full Benefits
We're working with a growing, food manufacturing company in Chicago looking to hire a hands-on, mid-level Supply Chain / Reporting Analyst. This role is ideal for a generalist who enjoys wearing multiple hats, building reporting from the ground up, and gaining broad exposure in a fast-growing environment.
What You'll Be Doing
Build and maintain production, revenue, and operational reports
Work heavily with SQL, reporting tools, and data warehouses
Support manufacturing and supply chain reporting
Develop dashboards and insights using Power BI
Create and maintain process and technical documentation
Partner closely with stakeholders across the business
Required Experience
Strong reporting background (more important than D365 experience)
Experience with SQL, Power BI, and production/manufacturing reports
Data warehouse experience (Snowflake nice to have; Azure also acceptable)
Manufacturing and supply chain experience required
Comfortable in a small, growing company environment
Strong communication skills and a growth mindset
Nice-to-Have Module Experience
Inventory, Purchasing, BOMs/Formulas, Manufacturing (Process)
Invoicing, Customer Service, Finance (plus)
Benefits & Perks
10% annual bonus
3 weeks PTO
Healthcare benefits
Free onsite gym
Bar & lunch area
Free lunch every Friday + monthly breakfast
📌 Onsite role in Chicago | Mid-level candidates encouraged to apply
$130k-140k yearly 2d ago
Senior AI Business Analyst
Beacon Hill 3.9
Solutions analyst job in Vernon Hills, IL
My Insurance client is actively seeking a Sr. Business Analyst to play a key role in their upcoming AI transformation.
This opportunity is onsite 3 days per week
Requirements
Must be able to support an enterprise-scale AI transformation initiative
Experience working on early-phase AI use cases (e.g., process automation, data file improvements)
Ability to partner with business and IT stakeholders to refine and validate requirements
Able to help shape AI use cases where tools and platforms are still being evaluated
$84k-112k yearly est. 5d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Solutions analyst job in Chicago, IL
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 2d ago
eDiscovery Project Snr Analyst - Chicago - $155,000 to $170,000
Apt Search
Solutions analyst job in Chicago, IL
eDiscovery Project Snr Analyst
We are hiring a Project Snr Analyst to join one of the strongest eDiscovery teams in the US market right now.
This is not a “run-of-the-mill” analyst role. This team has set the benchmark for how modern eDiscovery should be delivered - combining elite project management discipline, deep technical expertise, and full-scale adoption of the Relativity ecosystem, including GenAI/AI.
Why this role stands out:
Work within a top-tier eDiscovery team known for execution excellence
Fully integrated Relativity suite across processing, analytics, review, and productions
Exposure to complex, high-value matters with real ownership and autonomy
Unbelievable career development and progression -people stay and advance here
Ranked top 3 in the market for employee retention and tenure
What you'll be doing:
Acting as a technical project manager on complex eDiscovery matters
Daily hands-on use of Relativity for:
Data processing
Analytics and AI workflows
Production and quality control
Partnering closely with legal teams, case managers, and stakeholders to deliver defensible, efficient outcomes
Requirements:
Senior-level eDiscovery experience
Strong Relativity expertise (daily hands-on usage required)
Proven ability to manage technical workflows, timelines, and stakeholders
Comfortable owning matters end-to-end
Compensation:
Base salary: $155,000 to $170,000
Paid overtime (significantly boosts total earnings) - with someone on a base salary of $170,000 per year working 45-50 hours a week, earning over $220,000 p/a
12.5% annual bonus on top
This role is hybrid in Chicago, with a 3-day requirement. Working days and hours are flexible.
Equal Opportunity Statement
APT Search
is an equal opportunity employer and is committed to a workplace free from discrimination, providing fair consideration to all applicants regardless of background or protected status.
This client is not accepting applicants who require visa sponsorship or H1-B visas due to the sensitivity of the position and the data managed.
$155k-170k yearly 4d ago
Analyst, Business Process Outsourcing
Argonaut Management Services, Inc.
Solutions analyst job in Chicago, IL
Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Job Description
Business Process Outsourcing Analyst
Argo Group is growing, and we're looking for a Business Process Outsourcing Analyst who's excited to improve processes, strengthen vendor partnerships, and help our business units operate more efficiently. If you enjoy solving problems, digging into data, and working closely with offshore teams, this role gives you the chance to make a real impact across the organization.
What You'll Do
Drive operational efficiency by supporting outsourcing, process optimization, and automation initiatives across multiple business units.
Use data to tell the story - identify trends, spot issues, and help leaders make informed decisions.
Partner with business units to set Service Level expectations and ensure our offshore teams meet (and exceed) performance goals.
Create clarity through documentation by building and updating process maps, SOPs, and training materials.
Lead task transitions to our outsourcing partners using projectmanagement techniques to ensure smooth, accurate implementation.
Be the goto contact for questions, issues, and updates related to outsourced and automated workflows.
Act as a subject matter expert for the processes your business unit relies on.
Monitor quality and resolve issues, including performing rootcause analysis when errors occur.
Support exception handling and escalations, ensuring the right teams are looped in and issues are resolved quickly.
Collaborate across the organization, from underwriting and claims to vendor contacts and internal leadership.
What You Bring
2-3 years of experience in underwriting, claims, or financial operations.
1-2 years of business analysis experience, including comfort working with data and dashboards.
Experience working with vendors, ideally offshore teams, and managing Service Levels.
Exposure to project management and working with multiple stakeholders.
Strong communication skills - you're clear, organized, and comfortable working with different audiences.
Strong analytical and problemsolving abilities.
Ability to stay organized and juggle competing priorities.
Advanced MS Office skills, especially Excel.
Experience with Tableau or Power BI is a plus.
A collaborative mindset - you enjoy working with others but can also operate independently when needed.
Why Join Argo
This role gives you the opportunity to directly influence how our business units operate and how effectively our offshore teams support them. You'll help shape processes, improve efficiency, and ensure highquality work across the policy lifecycle. It's a great fit for someone who enjoys variety, ownership, and meaningful crossfunctional collaboration.
Compensation
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
Chicago: $82,000-$92,000
New York City: $92,000-$102,000
Richmond, Omaha, San Antonio: $75,000-$85,000
This role is 100% on-site and based in our Richmond, VA office. Candidates must be able to work from this location full-time. We are open to candidates who live in or near Richmond, or within commuting distance of our additional office locations: Chicago, IL; Omaha, NE; New York City, NY; and San Antonio, TX.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at .
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
$92k-102k yearly 5d ago
Programmatic Campaign Analyst
Unavailable
Solutions analyst job in Chicago, IL
A leading marketing agency is seeking a Junior Programmatic Analyst to support campaign management activities, including optimization and performance reporting. Ideal candidates will have at least 1 year of media buying experience, strong analytical skills, and proficiency in Excel. This role offers opportunities for personal and professional growth, with a focus on teamwork and innovative ideas. The agency is committed to an inclusive culture with robust benefits, including medical and tuition reimbursement.
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$59k-83k yearly est. 5d ago
Senior Business Analysit - InsurTech
Insuremo
Solutions analyst job in Chicago, IL
Key Responsibilities
Including but not limited to:
Participate in / lead discussions with business users to understand the business requirements with focus on business consulting as required.
Participate in meetings/workshops with business users in determining the requirements for:
Processes
Products
Third party integrations
Active involvement in hands-on Product configuration in line with Project specific requirements
Identify and highlight potential risks to the business with respect to Functional and Non-Functional requirements
Manage business stakeholders to follow the system instead of heavily customizing the processes, workflow or products.
Analyse data relationships and dependencies, business processes and communication for mapping into future system requirements.
Work closely with technical teams and business stakeholders to prepare clear business objectives and system specifications for the design, development and enhancement of applications.
Liaise with Development and Testing Teams to ensure that all documented specifications are clearly understood.
Assist in the creation and implementation of business and system test plans.
Write/produce high quality documentation and provide progress reports to Lead Consultant and Project Manager as directed.
Prepare PowerPoint presentations for training and system demo purposes and also for pre-sales.
Ability to delegate and steer Product deliverables to completion working with other BAs in the team.
Have good proficiency in Excel, Word, Data visualisation and designing tools.
Perform functional testing from business perspective.
Providing support to customers for UAT and post production.
Professional Characteristic
Driven, with a “can do approach”
Sense of urgency, focus on the outcome, not just the task.
Ownership, pride, and passion with regards work output;
Energetic, learns at a face pace and applies learnings in daily circumstances to deliver real value to clients.
Qualifications
Undergraduate Degree/Diploma
Insurance industry Certifications will be added advantage.
Membership of relevant professional body will be added advantage.
Experience
Mandatory
7+ years relevant experience as a Business Analyst in Insurance domain with focus on non-life/ General/ Personal & Commercial lines
Hands-on Experience in Insurance products configuration
with exposure to modules e.g. Policy Administration, Underwriting, Rules, , Billing/ Finance (Rating), Claims, Reporting, Documentation etc.
Experience in ISO, ACORD standard will be an added advantage.
Ability to manage difficult stakeholders internal as well as external with active participation in the requirement clarifications during implementation, issue resolutions with in-depth Business & System analysis.
Excellent written and verbal communication skills.
Quality orientation and attention to detail.
Strong analytical and problem solving skills.
Self-starter, Quick Learner, able to manage difficult situation and conflict resolution.
$76k-100k yearly est. 3d ago
Global Head Of Global Systems Integrator Alliances
MBR Partners 2.8
Solutions analyst job in Chicago, IL
The Company
Our client is one of the fastest growing Software companies that own the number one operating system in the cloud sold across the globe as one of the most popular development platforms. Our client`s renown Product is the fastest growing enterprise platform, the leading platform for public cloud compute, and the engineer's favorite path to dive into the future. Their aim is to help the enterprise welcome open source from end to end, across every category of compute and application, starting with infrastructure solutions such as Kubernetes and OpenStack, to data, analytics, security and serverless capabilities. Their clients range from Global 500 enterprises and telcos, and managed service providers at big scale, to fast-moving startups.
Our client provides managed services, commercial support, training and consulting services to their clients who are deploying their Product. They also support technical staff and partners to provide best guidance and practices across their projects.
The Opportunity
Global System Integrators (GSI) play a vital role in the Company`s growth plans in the coming three years.
Reporting to the VP Global Alliances and Channels, the Global Head of GSI Alliance will be responsible for helping partners to bloom and grow their business with the Company services and solutions. The role will involve managing a small global team (around 5 heads).
The role will work closely with their GSI partners throughout their sales cycles and across their sales organizations to facilitate The Company`s Product based solutions and opportunities, as well as help GSI build long term digital transformation platforms with The Company`s Product stacks and services.
Thei successful candidate will be responsible for building trusted relationships with partners, increasing the clients`s market share and attach rate, transform about the partnership and lead all business interactions from engineers to CxO level. The Head of Global Systems Integrator Alliances will own the strategy, the sell‑to, sell‑through and sell‑with motions with the GSI and will animate many sales event, customer workshops, executive engagements and public presentations.
Responsibilities
Build strategic relationships with partners at levels, and stickiness with the Company`s Product technology
Deep understanding of Linux and cloud software ecosystem, and opensource selling models
Negotiate contracts and commercial business terms
Deep understanding of partner organizations and sales models, in particular with Global System Integrators
Work closely with marketing, sales engineering and product management to deliver on targets, objectives and provide a voice of the partner
Lead executive interlocks between partners and the Company`s leadership team
Ability to travel - sometimes internationally - up to 40% of the time
Requirements
Passionate about the Company`s products and mission
Vast experience in alliance or indirect sales management roles
Vast experience with OpenStack, virtualization, containers and other Cloud technologies.
Disciplined, autonomous, hands‑on, get‑it‑done mentality
Ability to seize customer requirements, assess gaps, spot and generate opportunities
Comfortable in fast‑paced and high pressure environments with ambitious achievement goals
Excellent communication and presentation skills
Perks
Learning and Development
Annual Compensation Review
Recognition Rewards
Annual Leave
Priority Pass for travel
Please disregard any references to salary banding on the advert as the candidate will be evaluated on their merit, on not necessarily adhere to the salary stated on the job description.
#J-18808-Ljbffr
$88k-113k yearly est. 5d ago
D365 F&O SCM Analyst
Jackson James
Solutions analyst job in Chicago, IL
Jackson James is thrilled to be partnering with a growing Food & Beverage manufacturer as they look to add a D365 F&O SCM Analyst to their in-house D365 F&O team.
My client is the producer of the country's top dairy dips and is part of a growing portfolio of businesses with private equity backing.
Within this role you will be the joining a small team which maintains and improves it's D365 F&O systems globally across both Supply Chain and Finance modules.
Responsibilities:
Successful support of practical business solutions using industry best practices both in go live and post go live support roles.
Facilitate the support of Dynamics 365 ERP modules
Design, configuration and testing of core Dynamics 365 ERP modules
Work with others to understand their business requirements and conduct gap analysis
Convert requirements to functional specs and functional design documents
Communicate effectively in all mediums and to all levels within the organization
On offers:
Offering a generous salary of up to 120K base
401K
Healthcare (Medical, Dental, Vision)
If this position looks exciting hit apply!
$59k-83k yearly est. 3d ago
Senior IT Infrastructure Consultant
Elegant Enterprise-Wide Solutions, Inc.
Solutions analyst job in Geneva, IL
Job Title: Senior IT Infrastructure Consultant
Key Responsibilities:
Infrastructure Architecture & Operations:
Lead the design, deployment, and management of enterprise infrastructure solutions supporting mission-critical systems
Provide technical leadership for infrastructure modernization, consolidation, and optimization initiatives
Oversee system administration, platform stability, performance, and scalability
Ensure infrastructure aligns with security, availability, and sustainability goals
Networking & Transport Technologies
Architect, manage, and support complex network environments including LAN, WAN, and wireless infrastructures
Design and support multiple transport mediums including copper, fiber, microwave, wireless, cellular, and leased-line replacement technologies
Lead network resilience, redundancy, and performance optimization initiatives
Messaging & Collaboration Systems
Architect and support enterprise messaging platforms and collaboration services
Ensure high availability, reliability, and security of messaging systems
Voice, Video & Unified Communications
Design, deploy, and support voice communications systems, including PBX, IVR, and ACD platforms
Oversee video surveillance systems, ensuring security, reliability, and compliance
Security & Infrastructure Protection
Lead infrastructure security architecture and implementation efforts
Design and manage security controls including:
Firewalls
SIEM platforms
Two-factor authentication
Host and system security controls
Asset monitoring and visibility tools
Coordinate and lead activities related to:
Penetration testing
Vulnerability assessments
Incident response and remediation
Data Center & Platform Services
Oversee data center operations, including compute, storage, and networking platforms
Design and manage backup, recovery, and disaster recovery solutions
Lead virtualization platforms and capacity planning initiatives
Ensure operational excellence, uptime, and recoverability of enterprise systems
Sustainability & Modern Infrastructure
Support and promote green technology initiatives within infrastructure design and operations
Identify opportunities for energy efficiency, system optimization, and sustainable IT practices
Leadership & Collaboration
Serve as a senior technical advisor to stakeholders and leadership
Collaborate with security, application, and business teams to deliver integrated solutions
Mentor engineers and provide guidance on best practices, standards, and architecture decisions
Participate in documentation, standards development, and operational process improvement
Required Skills & Expertise:
Senior-level expertise in enterprise IT infrastructure architecture and operations
Strong background across networking, security, data center systems, and virtualization
Proven ability to lead complex infrastructure initiatives and resolve high-impact technical issues
Excellent communication skills with the ability to work with technical teams and executive stakeholders
Strong analytical, troubleshooting, and decision-making skills
Ability to balance strategic planning with hands-on technical execution.
"No phone calls please."
$85k-114k yearly est. 4d ago
Contract Research and Implementation Lead
American Society of Safety Professionals (ASSP 3.3
Solutions analyst job in Park Ridge, IL
Research and Implementation Lead
INTERNAL POINT OF CONTACT: Chief Technical Officer
DEPARTMENT: Standards & Technical Services
CLASSIFICATION: Independent Contractor
DURATION: 12 months (renewable or convertible to full-time based on success)
POSITION SUMMARY:
We are seeking an independent contractor to provide integrated research, coordination, and implementation support across ASSP's three Year-One pilot Standards-Based User Groups (SBUGs): AI in Safety, Fall Protection (Z359), and Lockout/Tagout (Z244). This engagement ensures that standards, research, and applied learning are effectively translated into scalable, peer-led communities that advance workplace safety innovation and contribute to the reduction of serious injuries and fatalities.
This role is engaged as an independent contractor. The contractor is responsible for all applicable taxes, insurance, and business expenses and is not eligible for employee benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties include but are not limited to:
Support the design, launch, and facilitation of three pilot SBUGs, ensuring consistent governance, charters, and engagement aligned to the SBUG Framework.
Coordinate logistics, membership onboarding, and deliverable tracking for quarterly convenings per group.
Manage project plans, milestones, and deliverables in coordination with internal staff and volunteer leaders.
Conduct environmental scans and literature reviews on emerging safety technologies and standards applications.
Develop benchmarking and case study tools comparing regulatory baselines vs. consensus standards vs. innovation adoption.
Draft and maintain a SBUG Research Dashboard and quarterly reports to the ASSP Board.
Collaborate with academic and industry partners to document case studies and develop public-facing toolkits.
Ensure compliance with Chatham House Rules and ASSP's Trusted Source protocols.
Work in coordination with internal teams including Standards Development, Education, Market Strategy, Finance, and B2B Project Teams to support information exchange and alignment related to defined deliverables.
The contractor will determine the methods, tools, and approach used to achieve the defined deliverables, consistent with ASSP standards and timelines.
DELIVERABLES - YEAR ONE:
Deliverables below reflect anticipated Year-One outcomes and may be refined by mutual agreement in the independent contractor agreement.
Quarter 1
Charters
Participant Rosters
Facilitation plans for three SBUGs
Metric reporting structure
Output Type: Internal
Quarter 2
Baseline benchmarking summaries and templates
Output Type: Research
Quarter 3: Deliverables
Applied case studies
Beyond Compliance Toolkit targets and drafts
Output Type: Publication
Quarter 4
Annual SBUG Outcomes Report
Recommendations for Year Two
Output Type: Board deliverable
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
Experience coordinating applied research or technical working groups.
Knowledge of ANSI/ASSP standards (Z10, Z16, Z244, Z359) and EHS systems.
Strong analytical and communication skills.
Experience facilitating cross-sector or peer-led technical groups, advisory panels, or communities of practice.
Familiarity with IP, licensing, and data-sharing practices preferred.
REQUIRED EDUCATION AND EXPERIENCE:
Bachelor's degree or equivalent experience in occupational safety, applied research, data analytics, or a related technical field.
This role is engaged as an independent contractor under a formal independent contractor agreement for the duration of the term. The contractor is responsible for all applicable taxes, insurance, and business expenses and is not eligible for employee benefits. Any future consideration for employment would be subject to a separate and distinct hiring process.
The anticipated annual contract value for this engagement is subject to an approved budget ceiling, depending on scope, experience, and proposed approach. Contractors should include their proposed rate or fee structure in their application. To find out more about ASSP visit us at www.assp.org.
Jan 2026
$80k-102k yearly est. 2d ago
Quant Analyst (PhD Required) (W2 Only)
Teksystems 4.4
Solutions analyst job in Chicago, IL
Top Skills' Details * PhD in STEM field * Excellent programming skills (preferably with Python) * Excellent communication skills and proactive attitude. Responsibilities: As a Quantitative Finance Analyst your main responsibilities will involve: *Developing and implementing new models or enhance existing models
*Maintaining & developing loss forecasting and capital models
*Seeking out work and enhancing current models/processes
*Producing clear and coherent technical documentation for internal and regulatory purposes
Competencies:
* Qualified PhD level in a numerical discipline (e.g. Statistics, Mathematics, Physics or Engineering)
* Experience in developing, documenting & maintaining numerical models for purposes of loss forecasting or calculating capital requirements
* Demonstrates consistent attention to detail
* Proven ability to communicate complex technical concepts clearly
[Essential](lightning/r/Job_Posting__c/a1yUj00000BBJ4DIAX/view#Essential) Skills:
* Technical skills: Statistics, Probability Theory, Econometrics
* IT skills: Prior experience of using both statistical modeling tools (e.g. SAS, R) and development experience in either C++ or Python
* Documentation: Ability to clearly document quantitative models and evidence technical modeling choices
* Data analysis and interpretation. Experience of interpreting and manipulating large financial data sets
* A Practical knowledge of credit products including loans, bonds and credit derivatives
Nice to have
* Practical experience of quantitative model documentation using of LaTex or similar mathematical typesetting packages
*Job Type & Location*This is a Contract to Hire position based out of Chicago, IL.
*Pay and Benefits*The pay range for this position is $50.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Chicago,IL.
*Application Deadline*This position is anticipated to close on Jan 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$50-80 hourly 2d ago
Senior Analyst, Data and Insights
Wellnow Urgent Care
Solutions analyst job in Chicago, IL
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Animal Hospitals and Chapter Aesthetic Studios. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Analyst, Data & Insights supporting our WellNow Urgent Care brand. This role is responsible for leveraging data and transforming it into insights and reporting that can be utilized across all levels of the organization. This role will be engaged in driving the business both through support of our business partners in both the offices and field teams along with informing strategy for our Executive Leadership Team.
Responsibilities
As a Senior Analyst, Data & Insights you will be responsible for:
Supporting the WellNow brand through the development of a common approach and infrastructure to data sources built to support enterprise-wide reporting
Capture and translate business requirements for reporting from executive leadership
Developing key data sources in BigQuery through use of SQL, Power BI, or other reporting languages & tools
Synthesizing insights from various data sources and presenting data in an easy-to-read manner
Become organizational expert on data sources and how to extract data from all systems.
Ability to combine multiple data sources; strong attention to detail and data integrity.
Work across departments to understand how their work impacts the performance of the business deriving metrics to measure results
Identify key opportunities to drive transparency and turn data into insights and action.
Leading organization in implementing a standardized, consistent approach to reporting, with a strong focus on user experience to drive usage.
Utilizing data to uncover trends and insights, connecting changes in operational metrics to broader business performance, and craft compelling narratives that inform stakeholders and drive strategic decision-making.
Ad-hoc analytical projects as needed.
Minimum Education and Experience
BA or BS in Data Analytics, Finance, Business or other degree with equivalent work experience in analysis or insights-based roles.
3+ years of experience in data analytics or similar analysis-driven roles required. Required experience partnering with both key business stakeholders and IT departments.
Experience writing in SQL or BigQuery is required. Experience using data visualization software like Tableau or PowerBI is required.
Ability to find and query appropriate data from databases, along with validating and reviewing data and reports for accuracy and completion
Excellent communication and interpersonal skills are required. Experience managing cross-functional projects with multiple stakeholders is desirable.
Advanced skills with Microsoft Excel and PowerPoint are required.
Ability to excel in fast paced environment, take direction, and handle multiple priorities
Annual Salary Range: $95,000-110,000k with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
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$70k-93k yearly est. 1d ago
Technical Consultant
PG Forsta
Solutions analyst job in Chicago, IL
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
The Consultant, Technical Delivery (TD) is responsible for the initial technical design, development services, and post-implementation consulting and administration, of solutions and programs on the Forsta platform.
As a member of a program team working in a role of Technical and Development Lead, the Technical Consultant will provide detailed technical design and specification of solutions outlined in the Statement of Work (SOW). When necessary, will work with the Global Solutions Team and Product Management for solutions that require development of custom components.
Post-implementation activities will require, though not limited to, on-going technical advice and support of accounts; building relationships with client business and technical users; conducting training sessions; management, consulting and administration of solutions for clients who have contracted with Forsta for deployment and administration services; and, at times, working with other third party offshore and onshore partners.
General Activities
Act as the technical point of contact with the customer and other Forsta team members.
Assess client technical requirements and provide viable solutions.
Adhere to the Forsta PMO and customer's processes for project governance and delivery.
Ensuring scope is adhered to and informing project team of scope creep.
Follow the Forsta PMO defined Change Order process for in-progress work.
Work with clients to integrate Forsta technologies into their business applications.
Manage and conduct solutions QA.
Assists with client UAT.
Providing solutions administration and overall on-going project management services as required for the client solution (Post Implementation Consulting):
Build a relationship with client management and team members.
Working with team members, on multiple accounts, manage all aspects of the on-going post implementation solution services.
Manage change and resolve conflicts that can impact services and operation of the client solution.
Adhere to the processes in place for project delivery.
Provide Forsta platform training and knowledge transfer.
Team Role and Management Structure
For project development activities, works with the assigned Program Manager.
Member of the Technical Delivery team, reporting to Head of Technical Delivery, Americas.
QUALIFICATIONS:
This customer-centric position requires technical skills and the ability to articulate the value of technical solutions. The ideal individual will have knowledge of standard consulting operational processes, developed presentation skills and project delivery experience.
Education/Experience:
BA/BS in Computer Science, Computer Information Systems or similar.
1 to 3 years of experience in a similar role.
Forsta platform and /or other product and solutions knowledge a plus.
Technical Skills:
Completed initial Forsta standard training.
Current and continuous training of the Forsta platform.
Working experience with JavaScript, HTML, CSS.
CAPM/PMP certifications a plus.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $75,000to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
How much does a solutions analyst earn in Aurora, IL?
The average solutions analyst in Aurora, IL earns between $62,000 and $115,000 annually. This compares to the national average solutions analyst range of $59,000 to $108,000.