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  • Performance Quality Analyst I

    Carebridge 3.8company rating

    Solutions analyst job in San Juan, PR

    A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. Performance Quality Analyst I Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. When reporting to the office, the location is on Carelon Global Solutions Puerto Rico building located on 654 Ave Munoz Rivera San Juan, Puerto Rico. The candidate must be available to attend on-site during the training period. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: This position will work an 8-hour shift from 8:00 am - 5:00 pm, Monday through Friday. Additional hours, including weekends or holidays, may be required based on operational needs. The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. How You Will Make an Impact Primary duties may include, but are not limited to: * Assists higher level auditor/lead on field work as assigned, including performing special audits and targeted audits as requested by internal management. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Documents audit results, documents findings, and suggests appropriate remediation. Minimum Requirements: * Requires a BS/BA; 2+ years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector); or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Fully Bilingual (English & Spanish), Must be able to write, read and speak both languages in a proficiency level. * Minimum one-year experience in the healthcare industry preferred. * Minimum one-year experience performing audits is strongly preferred. * Minimum one-year experience working with Medicare and Medicaid preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $53k-63k yearly est. Auto-Apply 60d+ ago
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  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Solutions analyst job in San Juan, PR

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 3d ago
  • Data Analyst

    On Point Strategy LLC 4.2company rating

    Solutions analyst job in Caguas, PR

    At On Point Strategy , we believe that data tells a story - and we make that story visible.We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions. Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes. Key Responsibilities Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.). Design and maintain Power BI dashboards that turn data into clear, actionable insights. Automate reporting processes and ensure data accuracy and consistency. Collaborate with cross-functional teams to identify data needs and deliver analytical solutions. Identify trends, opportunities, and risks through data analysis. Document processes, data flows, and analytical best practices. Technical Requirements Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring). Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design). Intermediate to advanced knowledge of SQL or similar data transformation tools. Familiarity with SharePoint or Microsoft 365 environments. Strong understanding of descriptive, diagnostic, and predictive analysis concepts. Professional Qualifications Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science. Minimum 2 years of experience in data analysis, business intelligence, or similar roles. Ability to translate complex data into clear visual stories that support decision-making. Strong attention to detail, analytical thinking, and results-oriented mindset. Excellent communication skills for presenting findings to non-technical audiences. Preferred Qualifications Experience with Power Automate or Python for process automation. Knowledge of other visualization tools (Tableau, Looker, Google Data Studio). Interest or familiarity with artificial intelligence applied to business analytics. Why Join Us Be part of a team that combines strategy, analytics, and creativity to turn data into decisions. Work with diverse organizations and contribute to strengthening their analytical capabilities. Grow in an environment that values continuous learning, innovation, and collaboration.
    $39k-58k yearly est. Auto-Apply 60d+ ago
  • Consultant Business Analyst, Data Hub

    Cardinal Health 4.4company rating

    Solutions analyst job in San Juan, PR

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies for patients who need them-faster. **Job Summary** Datahub is responsible for sending and receiving PHI data that is generated in the CRM as part of the patient journey while they are seeking and on therapy. This includes integrations with multiple clients, pharmacies, and third-party vendors via file feed or API. We're seeking a proactive, detail-oriented, and process-driven Business Analyst to join our team and establish standards, streamline processes, and enforce consistency. **Responsibilities** + Lead and standardize the project estimation process as it relates to Data Hub to drive efficiencies and meet estimation SLAs + Standardize the User Story process within Data Hub + Document and maintain Data Hub best practices, checklists, playbook, specifications, and other relevant documentation + Collaborate with multiple stakeholders to identify opportunities and translate business needs into data feed and/or migration solutions + Communicate requirements clearly and effectively to both technical and non-technical audiences + Maintain weekly project reports, client request tool, and other reporting channels + Write detailed and consistent User Stories as it relates to the clients' data needs and the project ask at hand + Understand the upstream and downstream impacts of data in the Sonexus technology ecosystem + Work in conjunction with the BA and QA CoE to ensure timely communication, technical accuracy, thorough requirements, and other project necessities + Learn the Sonexus business, its clients, and internal processes + Stay current with emerging data technologies and methodologies **Qualifications** + Bachelor's degree in a relevant field (e.g., Data Science, Computer Science) or equivalent experience preferred. + 5+ years of experience in IT business analysis, preferably in healthcare or pharmacy-related domains preferred. + High proficiency in SQL and cloud-based data environments (GCP preferred). + Strong experience with data visualization tools (e.g., Power BI or Tableau). + Familiarity with healthcare/pharmacy data sources and metrics is a plus. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $115,500 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-115.5k yearly 12d ago
  • IT Financial Analyst

    Cayuse Holdings

    Solutions analyst job in San Juan, PR

    **JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $28-35 hourly 7d ago
  • IT Tech Analyst

    Zenus Bank

    Solutions analyst job in San Juan, PR

    We are seeking an IT Tech Analyst with a strong technical background and problem-solving skills to support, maintain, and enhance our IT infrastructure and applications. This role will involve working with various technologies to ensure optimal system performance, security, and user support. The ideal candidate will be passionate about technology, eager to learn, and capable of adapting to new tools and methodologies. Responsibilities: Provide technical support and troubleshooting for IT systems, applications, and networks. Monitor system performance, identify issues, and implement solutions to maintain high availability and efficiency. Collaborate with development teams to deploy, maintain, and enhance software applications. Assist in managing cloud-based solutions and on-premises IT infrastructure. Ensure IT security compliance by implementing and maintaining security protocols and best practices. Document technical processes, configurations, and troubleshooting guides for future reference. Analyze business needs and recommend IT solutions to optimize workflows and improve productivity. Participate in system upgrades, migrations, and integration projects. Work closely with cross-functional teams to support IT initiatives and drive innovation. Stay updated with emerging technologies and industry best practices. Qualifications and Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Fully bilingual (English & Spanish) or native English speaker. 3+ years of experience in IT support, system administration, or a related technical role. Strong knowledge of operating systems (Windows, Linux, mac OS) and troubleshooting techniques. Experience with cloud platforms, preferably Azure (Azure Virtual Machines, Azure Active Directory, Azure Functions). Understanding of networking principles (TCP/IP, VPNs, firewalls, DNS, DHCP). Familiarity with IT security protocols, endpoint protection, and compliance standards. Experience with IT service management (ITSM) tools and ticketing systems. Strong analytical and problem-solving skills with attention to detail. Ability to work independently and efficiently under minimal supervision. Knowledge of scripting languages (PowerShell, Python, or Bash) is a plus. Experience with IT automation, monitoring tools, and CI/CD pipelines is a plus. Prior experience in financial or banking IT environments is a plus.
    $38k-53k yearly est. 60d+ ago
  • IT Security Analyst

    Pharmpix

    Solutions analyst job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation : Support implementing security controls, policies, and procedures. Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities : Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • IT Security Analyst

    Tpis

    Solutions analyst job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation: Support implementing security controls, policies, and procedures. Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities: Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. TPIS is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 16d ago
  • IT Security Analyst

    Pharmpix Corporation

    Solutions analyst job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation : Support implementing security controls, policies, and procedures. Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities : Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • Technical Consultant

    Ncratleos

    Solutions analyst job in Carolina, PR

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list. The Technical Consultant role focuses on activities such as evaluating, installing, unit testing, trouble-shooting and supporting software solutions based on business and operational requirements in a variety of customer-facing and internal business scenarios, associated with NCR Atleos' financial software for ATMs and cash recyclers. Upon achieving a fundamental knowledge of NCR Atleos' software solutions, candidates will specialize into areas focusing on multi-vendor platforms, security, manageability, performance, consumer flow, transactions, maintenance (supervisor) operations and message formats. Focus on specializations will rotate periodically to create a well-rounded perspective and a deeper set of capabilities. Candidates must work to anticipate internal and external client needs and have an overriding commitment to client satisfaction. Also, incumbents must be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change. Travel will be required throughout the US. The candidate should anticipate travel requirements of 75 percent of their time. This will typically translate into weekly trips three of the four weeks in a month. Upon being hired, you should expect that possible training will include trips to Atlanta, Dallas, or client locations across the U.S. Installation, Troubleshooting, and/or Development skills and capabilities are a plus; however this role is not a full-time development role. Some shift work may be required. Key Areas of Responsibility Analyze, Install, Configure, Troubleshoot Perform functional analysis of requirements to determine effort required to implement software in customers' environments. Configure base software in customer's environments. Conducting unit tests, tracking problems, and implementing changes to ensure adherence to test plan and functional requirements Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using knowledge of system characteristics and utilizing software-based system maintenance and tracking tools. Establish acceptance criteria and quality goals Provides estimates, goals, standards, constraints and dependencies as input to the SOW and the software development plan Perform QA in the end-to-end testing process for software under your stewardship: lead analysis and resolution of software issues reported during testing Acceptance/Certification & Pilot Support Preparation of software for distribution to customers or networks Ensure installability through software distribution, full bare-metal installation, local updates Support field organization as required during lab installations, certifications, training Lead analysis and resolve software issues found during customer acceptance testing Production Support Support/resolution of production issues forwarded by Level 3 Support including the creation of a hot fix as well as executing integration test prior to delivering to QA. Basic Requirements Bachelor's degree or equivalent accreditation in computer sciences, information systems or other technical discipline. Technical project leadership experience organizing project resources Experience working with Microsoft operating system technology - specifically Windows 10 and Windows 7 - including one or several off the following: installing and supporting hardware devices and drivers; installing and configuring windows applications; troubleshooting network protocols and services-including TCP/IP, Internet Information Services, and remote access; understanding of client/server application architectures. Experience creating and leading group presentations, hosting web seminars and public speaking Preferred Requirements Experience working in the ATM or kiosk self-service industry Knowledge of programming and/or direct experience in developing client applications, identifying software problems and debugging Ideally experience in VB or VB.NET, C++, and C# is useful Client application development experience as opposed to database application development experience is desired Financial institution or network switch ATM operational experience Knowledge and experience working with the CEN XFS ATM software specification Knowledge and experience working with NDC and 912 message formats Experience working with proprietary message formats Experience building or integrating WebServices applications (WebSphere or IIS) Experience working with internal tools including PSA, Confluence, and QuickBase Experience working with any source control package, including JIRA, Subversion Working knowledge of Agile SDLC #LI-CB1 #LI-remote Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include: Medical Insurance Dental Insurance Life Insurance Vision Insurance Short/Long Term Disability Paid Vacation 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
    $63k-73k yearly est. Auto-Apply 35d ago
  • Sr IT Analyst - Manufacturing

    7597-Ethicon Legal Entity

    Solutions analyst job in Manat, PR

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: Manatí, Puerto Rico, United States of America Job Description: The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite. In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients. This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization. In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial. Key Responsibilities include: Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy. Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact. Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria. Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment. Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization. Ensure the products/features / work meets relevant security, privacy & compliance standards Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics. Actively address customer feedback to enhance product offerings. Responsible for continuous process improvement at the site, focusing on both technology and process capabilities. Drive collaboration and execution with internal and external partners to achieve desired business outcomes. Support overall technology cost optimization in partnership with TS and TS finance. Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization. Leadership Skills: Creates a culture that relentlessly focuses on helping the people and organizations we touch. Commitment to Our Credo, Diversity, Equity & Inclusion They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work. Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes. Strong problem-solving skills with the ability to accurately analyze situations Qualifications:Required: A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent. 2 years working experience is required in supply chain and / or manufacturing technology. Proven abilities in management (supervisor, project coordinator, etc.). Proficient in both English and Spanish. Experience with GxP requirements and regulations. Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems). Preferred: Experience in project execution using Agile / JIRA / SDLC methodology. Demonstrable understanding of product lifecycle management. Excellent written and oral communication skills, good interpersonal skills. Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills. Experience in lean, Six Sigma, and business process mapping methodologies. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), Information Technology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
    $64k-84k yearly est. Auto-Apply 34d ago
  • Associate BI Analyst (Microsoft Fabric & Power BI)

    El Comeback

    Solutions analyst job in Catao, PR

    ***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.*** Our client, Ballester Hermanos, Inc, is looking foor a Associate BI Analyst (Microsoft Fabric & Power BI) Job Description: Title: Associate BI Analyst (Microsoft Fabric & Power BI) Location: Cataño, Puerto Rico Compensation: ~$40,000 base + bonus/benefits About Us: We are a leading wholesale distributor scaling from $500M to $1B in annual sales, modernizing our analytics from legacy Business Objects to Microsoft Fabric + Power BI. Were building a trusted, scalable BI foundation that empowers Sales, Supply Chain, Finance, and Operations. What Youll Do Develop robust Power BI datasets and reports using dimensional modelling and clean DAX. Assist our Microsoft Fabric buildout: Dataflows Gen2, Lakehouse/Warehouse artifacts, deployment pipelines. Implement governance: workspace standards, RLS, documentation, and data dictionary. Support the migration of legacy reports to modern Power BI dashboards; enable business teams via templates and training. Collaborate with IT/data engineering on data quality checks and incremental refresh strategies. Continuously improve report performance, usability, and adoption. What You Bring 1-3 years of Power BI development or equivalent project work. Strong SQL and Power Query (M); solid grasp of star schemas and DAX measures. Familiarity with Microsoft Fabric concepts; eagerness to learn advanced features. Clear communication, attention to detail, and ownership mindset. Bonus: PL-300 or progress toward DP-600; exposure to Purview, deployment pipelines, or Business Objects migrations. Why Join Be part of a high-growth transformation. Learn Microsoft Fabric end-to-end with mentorship and sponsored certifications. Build portfolio-defining solutions impacting frontline sales, inventory, and finance. Mission of the Role Accelerate our migration to Microsoft Fabric and Power BI by building reliable data models, scalable reports, and repeatable governance/operational practices. Serve as the connective tissue between business users, data engineering, and IT-ensuring trustworthy analytics for Sales, Supply Chain, Finance, and Operations Key Responsibilities Power BI Development & Modelling Build semantic models (datasets) with star schemas; optimize DAX and model relationships. Develop enterprise-grade, user-friendly reports and dashboards with consistent standards. Implement incremental refresh, aggregations, and row-level security (RLS). Microsoft Fabric (Foundation) Assist with data ingestion using Dataflows Gen2; support Lakehouse/Warehouse artifacts in OneLake. Support Deployment Pipelines, workspace organization, capacity usage monitoring, and Git integration. Data Quality & Documentation Define data dictionary/business definitions, KPIs, and lineage in collaboration with business stakeholders. Write reusable Power Query (M) transformations; create validation checks for data quality. Governance & Operations Help implement workspace standards, naming conventions, CI/CD, access/RLS, and tagging. Participate in Microsoft Purview cataloguing/lineage and sensitivity labelling (with Security/Compliance). Migration Tasks (Business Objects Fabric/Power BI) Inventory legacy reports, map to new models, design replacement visuals, and user acceptance tests. Work alongside IT/Engineering to plan decommissioning and training of business teams. Support & Enablement Respond to ad-hoc report needs with an enablement-first approach: templates, training, office hours. Produce concise documentation and How-To guides for departmental analysts. Required Skills (Must-Have) Power BI (strong): Data modelling (star schema), DAX measures, Power Query (M), RLS, incremental refresh, aggregations. Performance tuning (model size, relationships, calc groups via Tabular Editor, visuals optimization). Fabric Fundamentals: Workspaces, OneLake concepts, Lakehouse vs Warehouse, Dataflows Gen2, Deployment Pipelines. Basic familiarity with notebooks/Spark (ability to read and follow patterns). SQL: Strong querying skills (CTEs, window functions, joins, basic optimization). ***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.*** Required Skills: Power BI
    $40k yearly 25d ago
  • Project Management

    Pharmeng Technology Americas

    Solutions analyst job in Manat, PR

    Project Manager PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking a Project Management for an opportunity in Arizona on site. In this role, you will be responsible for the cost-effective and timely procurement of production materials, supplies and services directly supporting our operations. The ideal candidate will have a proven track record of building strong partnerships with suppliers and internal stakeholders. Strong communication, negotiation, planning and problem-solving skills are essential to success in this role. Responsibilities Objectives of this Role: Provide guidance, Lead/co-lead projects, manage own time to meet objectives, and plan resource requirements for projects across the department. Assure projects are completed with approved scope, budget, schedule, and alignment with the master plan. Effectively interact with leadership and partner with Operations to establish priorities and define requirements for portfolio of projects within the assigned area. Ensure our capital investments use the best technology, have the best outcomes for our business, and align with contemporary standards. Serve as subject matter expert for one or more processing areas. Interface with engineering team to ensure project compliance with applicable client standards, follow all best practices and comply with client quality standards. Skills and Qualifications: Bachelor of Science (BS degree in Engineering or related discipline from fully accredited institution. Minimum of 2 years in pharmaceutical experience. Experience in transferring products from one plant to another. Good working knowledge of Current Good Manufacturing Practices (cGMP) and facility/equipment validation requirements. Identify and research potential clients. Develop and maintain client relationships. Negotiate contract terms with clients and communicate with stakeholders. Excellent oral and written communication skills, including presentations. User level computer knowledge for completing documentation and email. Company Response to Covid-19 While we serve industries deemed essential businesses, PharmEng Technology will follow safe business practices and adhere to local, state, and federal guidelines. When possible, PharmEng Technology will allow remote work from home. EEOC Statement At PharmEng Technology, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.
    $43k-57k yearly est. Auto-Apply 60d+ ago
  • Computer System Validation

    Validation & Engineering Group

    Solutions analyst job in Manat, PR

    Validation & Engineering Group, Inc is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, among other services in Puerto Rico and USA. Job Description • URS development, routing for approval and DCA process • DCA Management (Request doc numbers, upload, approval and route for approval) • Systems Impact Assessment. Be advice that Engineering impact assessment and CSV impact assessment are two different forms. • Maximo CMMS o Data Entry into Maximo CMMS o Spare Parts(must include all necessary parts such as but not limited to: instruments temperature/humidity, calibration form, chart recorder, fuses, relays, breakers, boards etc) o Job Plan/PM (Electrical & Mechanical) o Equipment & Instrument Forms o Job Plan Trainings • Commissioning protocol development, routing for approval, execution and DCA process • Include a characterization test as part of the commissioning • Commissioning protocol report development, routing for approval and DCA process • Risk assessment development, routing for approval and DCA process • Validation Plan development/routing for approval and DCA process • IOQ protocol development, execution routing for review/approval. Including associated completion forms per each stage(IQ, OQ) as per V-S-001 • Contractor must install data loggers for temperature and humidity mapping • Contractor must download recorded data from data loggers to confirm that the test is in compliance with protocol requirements • Up to 3 document revisions must be included( 3 offline revision, 3 approval process revision) • Initial and final Traceability matrix development, execution, approval and DCA process. • TM Report • VP Report • IOQ Report • Data mapping & Data flow protocol development routing for approval and associated report as applicable including DCA management • Removal of existing control panel spare parts from CMMS system. • TOP: Turn Over Package development, execution and completion. • SOP'S: one administrative SOP and one Operational SOP • CSV/IT job plan review to include yearly backup generation • Change control management: development, presentation for endorsement, change action documentation and change control closing • QBAS & BAS scope: this chamber has temperature and humidity signals that are reported to QBAS/BAS system as part of the scope contractor must: o Format and upload to DCA: SAT, DS associated to BAS o Execute SAT with Honeywell o Develop SAT report including associated form o DCA management for SAT protocol & report Additional Information Positions available for Puerto Rico. Validation and Engineering Group, Inc is an Equal Employment Opportunity employer.
    $39k-57k yearly est. 60d+ ago
  • Data Analyst

    On Point Strategy LLC 4.2company rating

    Solutions analyst job in Caguas, PR

    At On Point Strategy, we believe that data tells a story - and we make that story visible. We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions. Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes. Key Responsibilities Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.). Design and maintain Power BI dashboards that turn data into clear, actionable insights. Automate reporting processes and ensure data accuracy and consistency. Collaborate with cross-functional teams to identify data needs and deliver analytical solutions. Identify trends, opportunities, and risks through data analysis. Document processes, data flows, and analytical best practices. Technical Requirements Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring). Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design). Intermediate to advanced knowledge of SQL or similar data transformation tools. Familiarity with SharePoint or Microsoft 365 environments. Strong understanding of descriptive, diagnostic, and predictive analysis concepts. Professional Qualifications Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science. Minimum 2 years of experience in data analysis, business intelligence, or similar roles. Ability to translate complex data into clear visual stories that support decision-making. Strong attention to detail, analytical thinking, and results-oriented mindset. Excellent communication skills for presenting findings to non-technical audiences. Preferred Qualifications Experience with Power Automate or Python for process automation. Knowledge of other visualization tools (Tableau, Looker, Google Data Studio). Interest or familiarity with artificial intelligence applied to business analytics. Why Join Us Be part of a team that combines strategy, analytics, and creativity to turn data into decisions. Work with diverse organizations and contribute to strengthening their analytical capabilities. Grow in an environment that values continuous learning, innovation, and collaboration.
    $39k-58k yearly est. Auto-Apply 60d+ ago
  • Reimbursement Solutions Analyst

    Cardinal Health 4.4company rating

    Solutions analyst job in San Juan, PR

    Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. We currently have a career opening for a Reimbursement Solutions Analyst. **What Clinical Operations contributes to Cardinal Health** Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services may also provide product and service education to facilitate technology adoption and workflow change management. The primary purpose of this position is to oversee the evaluation and clearance procedures and treatment orders in the contracted outpatient hospital setting. The goal is to provide a detailed outline of clearance criteria as well as prior authorization and advocacy identification for procedures and medications scheduled to be given in the outpatient hospital setting. Reports to Reimbursement Solutions Supervisor, Individualized Care **Responsibilities:** + Evaluate data input schedules from facilities to load work items + Collaborate with facility EHR's to gather data to support diagnosis and medical clearances + Identify advocacy opportunities as it pertains to patient specific situations and insurance status + Apply proper clearance criteria for medication regimens as insurance indicates + Discuss medication options with pharmacy/physician and patient based on accessibility and availability (outpatient environment) + Initiate and process applications for advocacy opportunities for qualifying patients + Extensive contact with insurance companies to include speaking to representatives for benefit investigation as well as clinical clearance for prior authorization and medical necessity + Extensive patient education/counseling to determine eligibility for Advocacy. + Identify and resolve rejected applications, including accessing comparable drug regimen + Refer patients that do not qualify for programs to other outside assistance. I.e. local charities + Manage the drug recovery application process + Assign appropriate billing level to each item processed in accordance with Reimbursement Solution guidelines + Communicate with team lead to meet the needs of the assigned facility + Maintain daily accounting activities and prior authorization documentation per the Reimbursement Solution procedures. + Maintain security and confidentiality of patient information at all times. + Demonstrates extensive knowledge and understanding of relevant clinical operations, products and services + Influences customer decision to purchase new products and services + Leads the post-sales assessment, design, implementation and monitoring of new products and services in multi-site and/or complex environments + Develops, plans and manages customer training programs in multi-site and/or complex environments + Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments + Mentors internal staff regarding best demonstrated practices + Significantly influences customer acceptance and utilization of new products and services in multi-site and/or complex environments + Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities **Qualifications** + 0 - 2 years of experience in related field preferred (open to fresh graduates!) + High level of attention to detail and a willingness to learn + Strong analytical skills preferred + Must be self-motivated and have the ability to understand and follow instructions + Strong Microsoft Office skills (Excel, Word, Outlook) + Strong written and verbal communication + Able to work independently and solve problems on behalf of Cardinal and the customer + Must be able to prioritize work to maximize job effectiveness + Excellent interpersonal skills + Strong ability to work under pressure and meet deadlines + Strong telephone presence/etiquette **_What is expected of you and others at this level_** + Applies basic concepts, principles and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Pay rate:** $27.00 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 3/7/2026*if interested in opportunity, please submit application as soon as possible. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $27 hourly 10d ago
  • IT Security Analyst

    Pharmpix

    Solutions analyst job in Guaynabo, PR

    Job Description The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation: Support implementing security controls, policies, and procedures. Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities: Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. 26d ago
  • Data Analyst

    On Point Strategy LLC 4.2company rating

    Solutions analyst job in Caguas, PR

    Job Description At On Point Strategy, we believe that data tells a story - and we make that story visible. We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions. Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes. Key Responsibilities Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.). Design and maintain Power BI dashboards that turn data into clear, actionable insights. Automate reporting processes and ensure data accuracy and consistency. Collaborate with cross-functional teams to identify data needs and deliver analytical solutions. Identify trends, opportunities, and risks through data analysis. Document processes, data flows, and analytical best practices. Technical Requirements Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring). Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design). Intermediate to advanced knowledge of SQL or similar data transformation tools. Familiarity with SharePoint or Microsoft 365 environments. Strong understanding of descriptive, diagnostic, and predictive analysis concepts. Professional Qualifications Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science. Minimum 2 years of experience in data analysis, business intelligence, or similar roles. Ability to translate complex data into clear visual stories that support decision-making. Strong attention to detail, analytical thinking, and results-oriented mindset. Excellent communication skills for presenting findings to non-technical audiences. Preferred Qualifications Experience with Power Automate or Python for process automation. Knowledge of other visualization tools (Tableau, Looker, Google Data Studio). Interest or familiarity with artificial intelligence applied to business analytics. Why Join Us Be part of a team that combines strategy, analytics, and creativity to turn data into decisions. Work with diverse organizations and contribute to strengthening their analytical capabilities. Grow in an environment that values continuous learning, innovation, and collaboration.
    $39k-58k yearly est. 13d ago
  • IT Security Analyst

    Pharmpix

    Solutions analyst job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation: Support implementing security controls, policies, and procedures. Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities: Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • Senior Analyst, IT Business Solutions

    Cardinal Health 4.4company rating

    Solutions analyst job in San Juan, PR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.5k-103.4k yearly 56d ago

Learn more about solutions analyst jobs

How much does a solutions analyst earn in Carolina, PR?

The average solutions analyst in Carolina, PR earns between $35,000 and $61,000 annually. This compares to the national average solutions analyst range of $59,000 to $108,000.

Average solutions analyst salary in Carolina, PR

$46,000

What are the biggest employers of Solutions Analysts in Carolina, PR?

The biggest employers of Solutions Analysts in Carolina, PR are:
  1. Cardinal Health
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