Solutions analyst jobs in Chattanooga, TN - 30 jobs

Insight Global is supporting a client in hiring a Technical Business Analyst with a strong focus on system integration. This is a highly technical role requiring close collaboration with developers and the ability to translate business needs into detailed technical documentation. The ideal candidate will be confident, assertive, and capable of leading discovery sessions, asking the right questions, and pushing for clarity when stakeholders are vague. This person must be comfortable working in fast-paced environments, creating process flows and data diagrams, and writing basic SQL queries to validate and troubleshoot data. Travel is required as needed, particularly during acquisitions or startup initiatives, and candidates must be comfortable in client-facing settings. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 5+ years of experience as a Technical Business Analyst Strong system integration experience Ability to work directly with developers Proficient in writing and interpreting basic SQL queries Skilled in creating process flows, data diagrams, and mapping data movement Willingness to travel as needed Experience with Boomi Exposure to Microsoft Dynamics 365 Finance & Operations (D365 F&O)

Business Systems Analyst III needs 7 or more years experience in Information Technology and systems analysis Business Systems Analyst III requires: Experience in leading requirements development efforts required COVID 19 vaccine maybe mandatory Experience in the health insurance industry preferred. Expert knowledge of information technology concepts, application development methodology, terminology, and standards to actively conduct and/or engage in hardware and software related discussions relative to all assigned projects. Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel. Certification of Competency in Business AnalysisTM (CCBATM) or Certified Business Analysis ProfessionalTM (CBAP) designation preferred Demonstrated ability to lead, organize and prioritize multiple projects and associated resources. Advanced experience with operational analysis, design and understanding of integrated, interdependent and interfaced systems and their impacts on each other. Business Systems Analyst III duties: Consults with client management on approaches to address business needs or opportunities. Provides linkage and continuity to business units, development, operations and technical support groups in the testing and implementation of recommendations. Seeks out, reviews, and recommends solutions that increase process efficiencies, reduce costs, and improve customer service. May conduct research on software and hardware products to justify recommendations and support management in budgeting and purchasing efforts. Defines complex information systems solutions to address business needs. Initiatives are large in scope, typically cross-functional and often involve multiple platforms and technologies Provides direction in assessing impact of change, defining business rules, and implementing solutions across a broad range of functional boundaries. Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, traceable, feasible, and verifiable.

Description We are looking for a skilled Business Systems Analyst with expertise in NetSuite to join our team in Chattanooga, Tennessee. In this role, you will play a pivotal part in optimizing system processes, managing integrations, and ensuring seamless operations across multiple platforms. This position offers an opportunity to collaborate with diverse teams and drive impactful changes in a dynamic environment. Responsibilities: - Design and implement strategic processes to improve system efficiency and ensure consistent data quality. - Act as the primary NetSuite administrator, managing configurations, workflows, reports, and user roles. - Collaborate with internal teams and external consultants to enhance NetSuite functionality and resolve system issues. - Lead process improvements for financial and operational workflows, including order-to-cash, procure-to-pay, and revenue recognition. - Manage system integrations with platforms such as Shopify, Avalara, and Bill, ensuring smooth data synchronization. - Develop and deliver user training sessions and create thorough documentation for system processes. - Troubleshoot technical issues related to integrations and coordinate solutions with vendors. - Maintain detailed records of system architecture, integration logic, and software usage. - Support vendor negotiations to optimize contracts and manage software costs effectively. - Supervise IT helpdesk operations and ensure timely resolution of technical concerns. Requirements - Bachelor's degree in a relevant field. - Minimum of 3 years of experience in NetSuite administration or business systems analysis. - Proficiency in Microsoft Office applications. - Strong understanding of finance workflows, inventory management, and order processing. - Experience designing and supporting NetSuite integrations using middleware or APIs. - Ability to translate complex business needs into scalable technical solutions. - Comfortable working in fast-paced and collaborative environments. - Preferred: NetSuite Administrator certification and experience in consumer packaged goods or e-commerce. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

NOTE: Only for US residence The main responsibilities of this role include - Assist in the preparation of reports and building complex data models Devise new data collection and analysis processes Work with key stakeholders to priorities information needs Analyse results and report findings to the business Identify and interpret trends or patterns in complex data sets Develop strategies to optimise the quality of statistical results Maintain database Research background materials, including relevant economic and financial data Assist in the development of long-range financial forecasts and related budgets The Successful Applicant The Successful Applicant will have the following - Bachelors degree in Business / Commerce or related discipline Ideally 1-3 years of experience, however, will also consider graduates straight from University Intermediate Excel skills Strong analytic skills and problem solving Strong communication skills Proficient in Power BI (preferred) What's on Offer New office currently being built Opportunity to develop and enhance career flexible working arrangements Work closely with the CFO Attractive remuneration and bonus Flexible working arrangements

Experience Required: 6+ years Strong experience in source to target mapping, and metadata management. Strong SQL knowledge with complex queries including joins etc. Excellent skills in logical and physical data modeling and normalization of data. knowledge with Informatica data analyst tool/IDQ Knowledge of XML and other databases like DB2, teradata and SQL. Experience in insurance data models Qualifications Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolve issues and conflicts. Ability to quickly learn new concepts and software is necessary Additional Information Job Status: Full Time Eligiblity: GC or US Citizens Share the Profiles to **************************** Contact: ************ Keep the subject line with Job Title and Location

One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. We were founded by a primary care physician whose passion is delivering the best healthcare outcomes with a focus on patient experience that reduces barriers to care. One to One Health is excited to be growing its corporate team to support expansion - primarily with new telehealth products, but also with our core onsite clinical operations. About the role: This is an exciting opportunity to join the data team, supporting business operations and product teams in streamlining processes and providing data-driven insights to drive improvement. In this role, you'll handle task execution, assist with client engagement, and work through the complete eligibility lifecycle for our fast-growing TextCare & TextCare Pro products. As a generalist, you'll tackle a variety of challenges across business functions and contribute directly to the company's growth. What we would like from you: • A passion for helping people and a desire to realize One to One's goal of patient-first health care • Demonstrated expertise in data analysis, proficiently utilizing tools such as Excel, SQL, and Python to manipulate data and extract actionable insights strongly preferred. • A self-starter, energized by dynamic operations and a willingness to tackle a wide range of challenges (from client-facing communication/implementation to continuous process improvement) • A keen attention to detail - focused on delivering accurate and repeatable processes • Highly comfortable with technology (easily navigates unfamiliar systems with limited guidance including Electronic Health Records, patient engagement platforms, etc) • Experience or a willingness to learn Healthcare business operations Desired Qualifications: A Bachelor's degree from an accredited college or university in business, economics, data analytics, statistics, or another closely related analytical field. Benefits: Health, Dental, Vision, Unlimited Paid Time Off (subject to coordination with Ops Team), eligibility for participation in 401K after first day of employment with company matching contribution up to 5%. One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status. Job Type: Full-time Location: Remote/Hybrid; preference for candidates able to work in-person in Chattanooga, TN Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • Monday to Friday Work Location: Remote/Hybrid Qualifications Qualifications/ Experience • Utilize expertise in Excel, SQL, R, Tableau, and Python to merge diverse data sources and construct intricate analytical models. • Experience with (or a desire to learn) data architecture that supports above analytic tools

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Workday HRIS Analyst is part of the HR Services team and supports the Human Resources operations in system requirements within the Workday module for the administration, integration, implementation and maintenance of a Human Resources Management. This role will be responsible for researching and resolving problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements and manage incoming support requests, user communications, reporting and analytics as well as configuration changes. The role will partner with functional teams to deliver Workday enhancements. Job Summary and Scope: The Workday HRIS Analyst is part of the HR Services team and supports the Human Resources operations in system requirements within the Workday module for the administration, integration, implementation and maintenance of a Human Resources Management. This role will be responsible for researching and resolving problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements and manage incoming support requests, user communications, reporting and analytics as well as configuration changes. The role will partner with functional teams to deliver Workday enhancements. Job Responsibilities: Provide support and configuration for multiple Workday modules, including Core HCM, Compensation, Benefits, Recruiting, Talent, Integrations, Security and Performance Management which will include researching, testing, and consulting on enhancements. Work hand-in-hand with the HR team to proactively identify / introduce new Workday functionality, troubleshoot day-today issues, optimize and manage core Workday business processes while working to maintain the integrity of the data. Develop and maintain customized dashboards, reports and business processes based on operational requirements. Provide business analysis, configuration changes and testing, troubleshooting and user acceptance testing. Working with the HR team to continuously improve solutions, processes, procedures, documentation standards, etc. This will include periodically observing processes for opportunities to streamline, eliminate risk, and or close gaps. Participate and potentially lead HRIS Projects to include conducting working sessions with the business to gather, understand and analyze business requirements. Partner with 3rd party resources, as assigned, for required Workday updates and additional module rollouts. Will review and test new Workday updates and stay up-to-date on the latest updates and testing schedule. May even become responsible for communicating updates to impacted areas. Design and develop all custom report types for all modules in Workday to include creation of calculated fields and condition rules. Develop and distribute end user guides. Research, develop & recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative. Adept at utilizing vendor community & other resources to answer questions, solve problems and make basic system configuration recommendations. Other duties as assigned. Qualifications / Requirements: Bachelor's degree in HR, Computer Science, Information Technology or Business Administration. An equivalent combination of education and experience may be considered. Advanced knowledge of one to two (1-2) Workday HCM modules are required At least three (3) years of Workday Core HMC experience At least two (2) years of experience with complex Workday Reporting and Dashboards Prefer Workday experience with the following modules and functionality preferred: Core HCM, Security, Performance, Talent, Recruiting, Advanced Reporting, Benefits, Advanced Compensation, Payroll and Dashboard creation Prefer advanced knowledge of EIB functionality VIN123 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs. There are two (2) positions available. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consults with key stakeholders to determine business objectives and success factors. Collaborates with business area to collect, analyze and evaluate information related to business systems. Documents business requirements, functional requirements, and design specifications. Coordinates with the application analyst counterpart to document technical requirements. Analyzes and manages new and existing system utilization by the end user. Assists in the development of training materials to ensure proper usage and highest optimization of the applications. Serves as an expert in business system solutions in alignment with assigned business area. Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources. Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes. Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes. Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed. Fosters strong relationships with supporting vendors, IT teams, and supported business area. Opens and tracks support tickets and feature requests. Responsible for the work effort within assigned applications during acquisitions. Tests new functionality and documents test plans in correlation with the business area. Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking. Maintains a strong understanding of risks and controls of the business area and applications supported. Collaborates with project management on new initiatives within assigned area of responsibility. Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors. Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints. Strong organizational and prioritization skills. Team player with a positive outlook. Excellent analytical, problem-solving and decision-making skills. Demonstrated proficiency in basic computer applications such as Microsoft Office. Ability to learn other banking systems. Ability to effectively use technological resources for meetings, coaching and training.

Reporting to the Senior Director of Operations Excellence, the Business Intelligence Analyst will bridge the gap between data and decision-making by transforming raw operational data into actionable insights to drive efficiency, quality, and productivity across manufacturing processes. The ideal candidate will have a strong foundation in manufacturing operations with practical shop-floor experience - preferably as a process engineer or production supervisor - and experience building and deploying reports, automated workflows and building custom business applications to transform our manufacturing processes. This position will partner with and support the efforts & objectives of the Site Director of Operations. Essential Duties & Responsibilities: Data Analysis Tool Development and Maintenance Design, develop, and maintain interactive PowerBI dashboards and reports, providing actionable insights to various business units. Work closely with business stakeholders to gather reporting requirements and ensure dashboards meet business needs. Optimize PowerBI reports for performance and scalability, ensuring data is accurate, accessible, and easily interpretable. Automate and streamline data processes using PowerBI's data transformation capabilities (Power Query, DAX, Power FX). Troubleshoot and resolve issues related to PowerBI data models, queries, and visualizations. Integrate various data sources (e.g., SAP, SQL databases, Excel) into PowerBI for comprehensive, cross-functional reporting. Ensure data integrity and consistency between SAP/etc and PowerBI systems. Work with IT and database administrators to extract and load data into the PowerBI environment from various sources, including SAP. Collaborate with cross-functional teams (finance, operations, sales, etc.) to ensure reports align with business goals. Train end-users on PowerBI dashboards and reports, and provide ongoing support to ensure successful adoption and utilization. Stay current with SAP and PowerBI updates, best practices, and emerging trends to enhance reporting capabilities. Develop & maintain MS Power Platform Solutions to improve our processes Manage the Operating System documentation using Sharepoint Documentation & Knowledge Management Manage and maintain the manufacturing operating system documentation using SharePoint, ensuring content is well-organized, version-controlled, and easily searchable by relevant stakeholders. Develop and enforce naming conventions, folder structures, and metadata tagging to promote consistency and findability across documents. Provide training and support to team members on how to access, contribute to, and navigate SharePoint content efficiently. Monitor user engagement and continuously improve site structure and content organization to enhance usability and adoption. Continuous Improvement & Lean Initiatives Partner with CI teams to quantify the impact of Lean Six Sigma projects (e.g., Kaizen, 5S, SMED, value stream mapping). Provide data models and tools to support DMAIC, PDCA, and other improvement methodologies. Create visualizations and presentations that effectively communicate improvement outcomes and opportunities. Cross-Functional Collaboration & Support Serve as a key liaison between production teams, engineering, CI, and leadership. Train and support operational staff in using BI tools for self-service insights and performance tracking. Build rapport with Site Director of Operations to be a resource for them to pull on and are seen as an extension of their leadership team. Collaborate with the site leadership teams to identify and lead projects that improve all five focus areas to achieve targeted performance levels. Collaborate with plant supervisors, engineers, and quality teams to track process performance and recommend data-informed solutions. Monitor daily/weekly production data to flag anomalies and drive corrective actions in real time. Other duties as assigned Qualifications: Bachelor's degree in Business Analytics, Computer Science, Engineering or related discipline required. 3-5 years in manufacturing, with hands-on experience in roles like process engineering, production supervision, or continuous improvement. 1-3 years of ERP experience, transacting in the SAP ERP system strongly preferred 2+ years of hands-on experience with PowerBI development and creating dashboards/report required. Familiarity with data extraction and integration between SAP and third-party tools (e.g., PowerBI, SQL, Excel). 1+ years experience with Microsoft Power Automate / Power Platform & Dataverse environments preferred. 1+ years experience & knowledge with Sharepoint, experience with document organization and control preferred. Understanding of Microsoft Dynamics 365, Azure other APIs preferred Experience in data integration and working with large datasets from multiple sources. Highly organized Strong problem-solving skills with the ability to troubleshoot and resolve complex issues. Excellent written & verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders. Self-starter with the ability to work independently and manage multiple priorities in a fast-paced environment. Team-oriented, with a collaborative approach to working with cross-functional teams. Attention to detail with high degree of accuracy Formal training in Lean Manufacturing and/or Six Sigma preferred The ability to travel, both domestically and internationally KEY SUCCESS TRAITS: The ability to influence activities outside of direct-line control are a must Low ego and apolitical is a must for cultural fit “Metrics/Data Driven” highly developed ability to understand and digest metrics, data, and financials to see through the numbers with respect to costs, pricing, projections and market data. “Collaborative” track record of forming strong linkages/relationships with the other functional areas/working cross-functionally, particularly with sales/marketing, finance, human resources, and product development, and R&D. “ Pragmatic ” can readily move between strategic and tactical thinking (and behavior), planning and execution, and leading and managing. “Humble Confidence” must be a transparent communicator that strikes the right balance between confidence and humility. What We Offer A commitment that Safety is #1 Competitive benefits, pay, and retirement plan options! Career growth, stability, and flexible work arrangements. Responsible Manufacturing - Protecting Our Planet for the Future We utilize renewable energy and a closed loop recycled water process. We are committed to reducing greenhouse emissions and water consumption. We are the only flooring company recognized by the Asthma and Allergy foundation. Who we are: With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries across the globe. Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle principles, fully aligned with its Tarkett Human-Conscious Design approach. Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT). ********************* Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

Job Title Business Analyst II The Business Analyst has the primary responsibility to elicit, analyze, validate, specify, verify and manage the business requirement needs of the project. He/she will also participate in testing, implementation and support phases of the project. In this role, you are required to gain an understanding of complex systems, dedicatedly analyze business processes, and improve the current digital properties, including branded customer-facing websites and internal IT applications. Responsibilities: Accountable for creation and execution of detailed documentation of business requirements, processes, solutions and test plans and scripts. Work with internal and external stakeholders to elicit business needs and priorities. Document the following requirements: Business requirements Functional requirements User stories Test plans/scripts Partner with UX/UI team to translate requirements into design documents. Create functional specs with development team using existing templates to translate business needs to blueprints for development. Maintain documentation and write new documentation as needed, working with the development and business teams. Work with technical resources to translate business requirements into technical terms. Understand and can explain the benefits of, and how to use, marketing technologies including content management, merchandising, loyalty, campaign, and other automated marketing platforms. Lead requirements review sessions to ensure final requirements are understood by all affected team members. Make adjustments as necessary to ensure clarity. Obtain final sign-off from all stakeholders. Facilitate internal client acceptance and testing as needed, including building out new sites, creating test scripts, capturing defects, and advising clients on methodologies. Participate in testing and validating new systems and processes to meet business requirements. Execute, coordinate and assist to monitor the execution of all aspects of UAT testing according to the agreed test plan. Elevate defects and issues to development team for concurrence. Raising defects during execution and logging the same into QC. Identify opportunities for process improvements and contribute to ongoing optimization efforts. Requirements & Qualifications: Minimum 3 years of experience gathering and documenting Business Requirements and Functional Spec Documentation Minimum 3 years of experience with User Story Documentation and Agile Delivery Methodologies Minimum 3 years of experience facilitating User Acceptance Testing Demonstrated experience with website development, content management systems, and marketing automation platforms or similar technical skill set is required Digital Agency experience is a plus Competencies Communicate effectively. Collaborate and solve problems. Adapt and change. Initiate action. Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AMShaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Reporting to the Ambulatory Applications Manager, the Applications Analyst ll, PRN, supports the Epic Ambulatory and ECPlus Teams which includes MyChart and MyChart Bedside. Works with limited autonomy under general supervision, requiring some instruction and guidance. Is knowledgeable and proficient in supporting their team's primary application(s) and also works to gain an increased understanding of overall system integration and functionality. Responsible for building system components, testing, implementation support and maintenance of assigned system applications. Performs analysis, trouble shooting and data collection, and then relays findings related to reported system issues. Analyzes/reviews and tests each product release and communicates needed changes to operations. Must be able to document and follow system change control procedures. Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs. Researches, analyzes, and works with other team members to facilitate and implement business and system workflows in order to expedite process improvement and coordinate business practices. Identifies best practices and works with team to implement opportunities for standardization. Prepares activity and other reports as necessary. Provides some guidance and mentoring to other team members. Attains and maintains necessary certifications, as applicable, in a timely manner according to policy. This individual should have excellent customer service and stakeholder management skills along with highly effective written / verbal communication and interpersonal skills. Days and hours worked may be variable. Education: Required: 1. High School Diploma and 7 years' experience in one or more of the following - Healthcare, IT, and/or Clinical/Financial Operations. OR 2. Associate's Degree and 5 years' experience in one or more of the following - Healthcare, IT, and/or Clinical/Financial Operations. OR Bachelor's Degree and 3 years' experience in one or more of the following - Healthcare, IT, and/or Clinical/Financial Operations Preferred Experience: Required: * Understanding of information system technology and database applications is necessary. Preferred: * N/A Position Requirement(s): License/Certification/Registration Required: * Complete education and pass certification in primary EPIC application module(s) within 120 days of completed education and maintaining EPIC certification(s) as required. Preferred: EPIC certification in the module(s) being represented * Experience in EMR installations Position Key Performance Indicators (KPIs): 25% - 1. KPI: System Build and/or Configuration Continues to develop independence and skills to interpret, research, modify, analyze and design system data and information in order to provide routine support and maintenance of assigned application(s) and keeps system current for maximum efficiency. Ensures system integrity is maintained and meets all governing and regulatory requirements. The above is accomplished by the following (order does not indicate importance): 1.1) Consults with users to identify current operating procedures and clarify process objectives and communicates findings to team. 1.2) Defines system and user workflows to illustrate sequence of steps needed and describe logical operations involved. 1.3) Converts user specifications into functional specifications. 1.4) Assists with the development of implementation plans and advance communication to all impacted stakeholders regarding scheduled system updates/upgrades. 1.5) Adequately tests all system changes and build to appropriately mitigate or eliminate system risks and adverse effects. 1.6) Facilitates communication and acts as a primary liaison between teams, users and vendors. 1.7) Provides regular feedback to Team Lead and/or management on status of work responsible for or assigned. 1.8) Ensures co-workers and operational end users are notified of changes/additions to software system. 1.9) Shows understanding and is receptive to business needs conveyed by operations. 1.10) Respects and follows governance processes, mandates, and associated tools. 1.11) Able to clearly communicate and document system capabilities and constraints in response to change requests. 1.12) Reviews and writes clear documentation to describe system processes, installation, and operating procedures. 1.13) Works with the Instructional Designers to develop and distribute training materials to meet educational requirements. 1.14) Maintains appropriate documentation, audit trails and change control in accordance with Erlanger Health System and IT policies and procedures. 1.15) Develops reports and extracts and works to define interface requirements. Works closely with report writers, data warehouse and interface teams to meet operational and regulatory needs and requirements. 1.16) Assists team and operations in developing business continuity and downtime procedures. 1.17) Following any scheduled or unplanned downtimes, performs appropriate integrity checks when system availability is restored. 20% - 2. KPI: Problem Solving/Issue Resolution Proactively anticipates, mitigates and/or resolves system problems. Solves system issues/problems reported and assigned to the analyst according to IT Service Level Agreements (SLAs) while working with operational end users and other application analysts. The above is accomplished by the following (order does not indicate importance): 2.1) Uses cognitive reasoning skills, appropriate level of application knowledge and experience to research problems in order to determine the root cause, potential solutions and recommendation for resolution. 2.2) Appropriately evaluates relative priority of request, keeping in mind factors such as patient safety, regulatory requirements and deadlines, as well as the effectiveness of alternative interim solutions. 2.3) Documents issues and initiates issue tracking. Reports problems or issues to software vendors or other IT departments as appropriate. Monitors and oversees progress of software vendor or other departments to ensure timely resolution of issues. Meets escalation expectations when objectives and deadlines are at risk. 2.4) Maintains clear communication with end users, as well as IT and operational leadership to receive appropriate governance approvals and keep relevant stakeholders informed of issue status and expected resolution dates. 2.5) As part of the team's rotation for on-call, must acknowledge and resolve tickets according to established SLA s. 20% - 3. KPI: Professional Performance Demonstrates professional behavior and exhibits a positive, supportive and collaborative manner when interacting with team members, end users, leadership, vendors, etc. The above is accomplished by the following (order does not indicate importance): 3.1) Assists in providing and is receptive to receiving mentorship and guidance for/from other analysts. 3.2) Takes ownership of overall team and IT success. 3.3) As outlined in Erlanger policy 8237.0802, is respectful and courteous to leadership, all team members, operational and external stakeholders, etc. 3.4) Achieves and maintains appropriate certifications related to assigned application and/or role. 3.5) Shows attention to detail and ability to adequately gauge and respond to urgent organizational needs. 3.6) Identifies and capitalizes on opportunities and resources to learn and enhance professional competency. 3.7) Consistently demonstrates that newly acquired knowledge and skills are incorporated into actual practice. 3.8) Ensures delivery of accurate and timely information to end users, team members, etc. 3.9) Works to reduce duplication of effort within department and across organization. 3.10) Actively looks for system opportunities to provide labor/cost savings to the team, department and organization 3.11) Actively participates in process and quality improvement. 3.12) Is punctual to and attentive during meetings and offers relevant expertise and input as needed. 3.13) Provides proper handoffs of information as necessary using communication skills and tools. 15% - 4. KPI: Integrated Application Management Understands and monitors the system for successful integration, especially before/after changes/moves to production environment to ensure data integrity and successful flow of data between applications. Continually works to identify opportunities for functional and stability improvement in applications and ensures system integration and intra-operability while acting as a gatekeeper to maintain core functionality of the system. The above is accomplished by the following (order does not indicate importance): 4.1) With oversight from more senior team members and increasing knowledge, works within cross-functional team and with end-users to achieve application integration to meet operational needs. 4.2) Works to continually develop and learn integration between applications. Shares integration knowledge with other team members, other teams, and operational stakeholders. 4.3) Actively participates in team and cross-team meetings using effective communication skills. 4.4) Assists and when assigned, takes responsibility for appropriate functional testing and executes required testing in a timely fashion, ensuring that it is completed before integrated testing. 4.5) If designated monthly integrated tester, actively participates in script review/development, testing, issue resolution and communication. Takes responsibility for overall success of integrated testing success. 4.6) Demonstrates increasing independence in collaboration activities with system security team members in creating and maintaining role-based access specifications. 4.7) Demonstrates increasing proficiency in understanding how application security structure meets organizational, regulatory and audit requirements regarding segregation of duties, HIPAA and scope of practice, etc. 4.8) If designated as point-person for specific integrated area (i.e, Reporting, BCA, etc.) or assigned to help temporarily, takes ownership fulfilling requirements of the role and communicates effectively. 15% - 5. KPI: Project management and Performance This position will often be expected to participate in eChart-related projects. These projects range in size, scope and complexity with varying timelines and build requirements. All participating analysts will be required to follow appropriate project life cycle protocols and processes, including appropriate documentation. The above is accomplished by the following (order does not indicate importance): 5.1) Effectively completes assigned tasks associated with projects by deadlines specified. 5.2) May be asked to serve as project lead and/or team member for the implementation of new applications/systems or updates to existing applications. 5.3) Performs assigned role in complex application upgrade initiatives. 5.4) Uses project management techniques, tools and methodologies to ensure project scope objectives, timelines and budgets are met. 5% - 6. KPI: Miscellaneous duties Performs other duties as assigned. '273936

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **ServiceNow Senior Consultant - IT Service Management (ITSM)** In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. **The opportunity** You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. **Your key responsibilities** In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: + Interacting with business stakeholders to evaluate business models and processes. + Analyzing newly implemented technology solutions to verify they meet business requirements. + Collaborating with technical teams to design and deliver system architecture solutions. **Skills and attributes for success** Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. + Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases + Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) + Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation + Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps + Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes + Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources + Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs + Ability to create high quality deliverables and project artifacts **To qualify for the role, you must have** + A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline + Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience + ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) + Minimum of 1 of the following ServiceNow certifications: + ServiceNow Certified Implementation Specialist - ITSM + 3+ years of Big 4 or equivalent consulting experience + Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization + Experience leading teams and supervising others + A driver's license valid in the U.S. + Ability to travel to meet client needs **Ideally, you'll also have** + ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) + Performance analytics and reporting experience - certifications are a plus + ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM + Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) **What we look for** We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

The Epic Cupid Analyst supports the mission of the facility by configuring, supporting, and optimizing applications within the Epic electronic health record (EHR) software. Serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. Facilitates assessment of current practice and translation of end user needs into the optimal configuration and build of clinical applications. Demonstrates solid analyst skills, advanced technical/ maintenance skills, and clinical knowledge to provide advanced support of clinical application use, enhancement and process improvement. Must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs.

Job Description The Business Analyst will provide analytical & administrative support to Highway Services Sales Representatives and coordinate pricing activities across sales, operations and capacity management teams. They will gather & analyze data in support of business and customer requirements and execute contract freight pricing while providing analytical feedback and direction. The person will utilize analytical tools and technology to drive bid optimization across multiple business units. The role is responsible for providing formal responses to assigned business opportunities as well as planning, designing, developing, and launching efficient business, financial, and operations processes in support of core organizational functions and business processes. Responsibilities Prepare and communicate reports, recommendations or alternatives that address existing and potential problem or opportunity areas. Proficiency with Microsoft and other business software-Excel, Outlook, Word, Salesforce… Research and recommend contract rates for new business based on current market conditions, cost structure and internal benchmarking considerations. Analyze new and existing business opportunities across the organization. Utilize external FreightWaves and DAT data to keep abreast of market conditions. Prepare quarterly, annual or customer-driven or contract/bid-driven business reviews by account. Working knowledge of other business units across the organization to promote cross-selling opportunities to other operating divisions. Knowledge, Skills, and Abilities Excellent written and verbal communication skills. Exceptional analytics and problem-solving skills. Ability to multi-task and manage priorities. Proficiency with Microsoft Office Suite. Attention to detail. Results oriented and ability to work alone or with a team as needed. Experience with Appian or Paradox routing and scheduling software a plus. Adaptable and capable of working in fast-paced environments. Education/Experience Bachelor's degree in business management, Business Administration, Finance or Supply Chain Management required. 1 year of relevant work experience may be substituted for every year of education required. 2-3+ years of related experience preferred. Previous experience with a Logistics role preferred. Competitive Compensation We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure-ensuring your compensation is fair, motivating, and aligned with your growth. Pay Range: $45,007.59-$69,574.81 Pay Grade: 7 401(k) Match: Build your future with our generous company match. Serious Health Condition Pay: Financial protection when it matters most. Robust Health & Wellness Benefits Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind: Medical, Dental & Vision Insurance Telemedicine Access Company-Paid Short & Long-Term Disability Coverage Health Savings Account (HSA) Company-Paid Life Insurance Time to Recharge We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work: Generous Paid Time Off (PTO) Paid Company Holidays Time off to Volunteer Culture-Driven Perks We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday: Casual Dress Code: Dress for your day. Tuition Reimbursement: Advance your education with financial support. Employee Discount Program: Exclusive savings on everyday essentials and more. Dependent Care Flexible Spending Account (DFSA) Adoption Assistance: Meaningful support for growing families. Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges. Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity Employer Disability/Veteran VEVRAA Federal Contractor

M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures. Key Responsibilities * Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives * Audit and review security systems to identify vulnerabilities and recommend improvements * Coordinate and dispatch resources during security incidents, serving as the primary communication hub * Lead communication during crisis events, including preparedness alerts and business continuity actions * Support commissioning, testing, and configuration of new or upgraded security systems * Compile documentation and evidence for reports, audits, and investigations * Refine security procedures based on evolving threats and operational needs Communication & Compliance * Provide clear, calm communication during rapidly evolving situations * Escalate incidents according to established procedures * Collaborate with internal teams and client representatives * Follow all SOC SOPs, post orders, and regulatory requirements * Participate in drills, tabletop exercises, and ongoing training Required Qualifications * High school diploma or equivalent (college coursework in security or criminal justice preferred) * Prior experience in a SOC, command center, alarm monitoring, or physical security environment * Familiarity with video surveillance, access control, and alarm systems * Strong situational awareness, decision-making, and stress management skills * Ability to work rotating shifts, including nights, weekends, and holidays Pay & Benefits * Competitive pay * Medical, dental, and vision insurance * Paid time off * 401(k) * Ongoing training and professional development opportunities We are Equal Opportunity Employer

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:General Summary This is an individual contributor position that blends a technical mindset with financial acumen to develop and perform simple to moderately complex analyses under the supervision of a financial analysis director or manager. The incumbent will be expected to exhibit a proficiency with the tools and technical skillsets necessary for their area of responsibility. The individual will collaborate with subject matter experts throughout the company, provide quality analytics, and exercise judgment to drive optimal solutions for various financial and business issues and areas. The ideal candidate will be a curious, creative, and analytical thinker who is passionate about leveraging data in tactical ways to help us solve our most challenging problems. Key responsibilities of this position include: • Extracting and transforming data from existing data stores to perform analyses. Development and maintenance of consumption-level data assets to support such analyses may be required. • Assist in partnerships with functional areas throughout the company to seek out and generate improvements to business processes that drive increased business value. • Analyzing operational and financial data by applying basic statistical and actuarial methods to provide recommendations for appropriate action. Preparing and delivering related reports in consultation with business partners internal and external to the Finance and Business Performance department. • Supporting development and maintenance of measurement frameworks and associated visualizations/reporting that improve the company's ability to quantify value generated by business processes and strategic initiatives. Principal Duties and Responsibilities Conduct data profiling and analysis to evaluate data sources to determine the best source for business information Acquiring, transforming and translating data into actionable dashboards, reports, algorithms or datasets with minimal support from mentor and manager Performing statistical analysis and presenting findings to guide and advise leadership Collaborate with data engineers to perform data validation and testing activities as appropriate Continuously develop and build upon existing knowledge of the insurance industry Continuously develop and build upon existing knowledge of data stored in company databases Works directly with internal customers to refine requirements and validate output to ensure solutions will meet expectations Job Specifications Bachelors Degree preferred, and/or equivalent experience 2+ years experience with demonstrated success at an Associate level in a data analytics related field Knowledge of analytics programming languages (SQL/R/Python) Experience with modern BI toolsets (Tableau, Alteryx, PowerBI, or equivalent) Understanding of data profiling, statistical analysis and data modeling concepts Comfortable extracting and leveraging data out of data warehouse, transactional databases, object stores & API based environments Demonstrated ability to translate business needs into technical solutions Ability to embrace change, adapt to the unexpected, and focus energies, people, and solutions on practical and positive results Demonstrated problem solving skills Strong communications skills Aptitude and drive to learn new technologies and analysis techniques Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. #LI-AF1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $60,500.00-$123,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Experience Required: 6+ years Strong experience in source to target mapping, and metadata management. Strong SQL knowledge with complex queries including joins etc. Excellent skills in logical and physical data modeling and normalization of data. knowledge with Informatica data analyst tool/IDQ Knowledge of XML and other databases like DB2, teradata and SQL. Experience in insurance data models Qualifications Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolve issues and conflicts. Ability to quickly learn new concepts and software is necessary Additional Information Job Status: Full Time Eligiblity: GC or US Citizens Share the Profiles to **************************** Contact: ************ Keep the subject line with Job Title and Location

Job Title Business Analyst II The Business Analyst has the primary responsibility to elicit, analyze, validate, specify, verify and manage the business requirement needs of the project. He/she will also participate in testing, implementation and support phases of the project. In this role, you are required to gain an understanding of complex systems, dedicatedly analyze business processes, and improve the current digital properties, including branded customer-facing websites and internal IT applications. Responsibilities: + Accountable for creation and execution of detailed documentation of business requirements, processes, solutions and test plans and scripts. + Work with internal and external stakeholders to elicit business needs and priorities. + Document the following requirements: + Business requirements + Functional requirements + User stories + Test plans/scripts + Partner with UX/UI team to translate requirements into design documents. + Create functional specs with development team using existing templates to translate business needs to blueprints for development. + Maintain documentation and write new documentation as needed, working with the development and business teams. + Work with technical resources to translate business requirements into technical terms. + Understand and can explain the benefits of, and how to use, marketing technologies including content management, merchandising, loyalty, campaign, and other automated marketing platforms. + Lead requirements review sessions to ensure final requirements are understood by all affected team members. Make adjustments as necessary to ensure clarity. Obtain final sign-off from all stakeholders. + Facilitate internal client acceptance and testing as needed, including building out new sites, creating test scripts, capturing defects, and advising clients on methodologies. + Participate in testing and validating new systems and processes to meet business requirements. + Execute, coordinate and assist to monitor the execution of all aspects of UAT testing according to the agreed test plan. + Elevate defects and issues to development team for concurrence. + Raising defects during execution and logging the same into QC. + Identify opportunities for process improvements and contribute to ongoing optimization efforts. Requirements & Qualifications: + Minimum 3 years of experience gathering and documenting Business Requirements and Functional Spec Documentation + Minimum 3 years of experience with User Story Documentation and Agile Delivery Methodologies + Minimum 3 years of experience facilitating User Acceptance Testing + Demonstrated experience with website development, content management systems, and marketing automation platforms or similar technical skill set is required + Digital Agency experience is a plus Competencies + Communicate effectively. + Collaborate and solve problems. + Adapt and change. + Initiate action. Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The Epic Cupid Analyst supports the mission of the facility by configuring, supporting, and optimizing applications within the Epic electronic health record (EHR) software. Serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. Facilitates assessment of current practice and translation of end user needs into the optimal configuration and build of clinical applications. Demonstrates solid analyst skills, advanced technical/ maintenance skills, and clinical knowledge to provide advanced support of clinical application use, enhancement and process improvement. Must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Qualifications JOB QUALIFICATIONS Education: Bachelor's degree in Information Technology, Health Administration, Business Administration, Health Sciences or related field of study. Licensure: Credentials in clinical practice or health information technologies are required. Epic Certification is required (may hire into position without certification but must attain certification within first 45 days of HHCS-sponsored Epic training to continue employment). Experience: Two (2+) years within a progressive information technology organization. One (1+) year of Hospital/Health Care organizational experience. Skills Epic Cupid Certification preferred. Prior analyst or end-user experience working with inpatient or outpatient clinical systems, work history/knowledge of inpatient or outpatient nursing workflows, and a work history in healthcare is preferred. Requires in depth knowledge and experience. Has developed deep conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Understands workflows and makes thoughtful recommendations on the fly. Creates unique solutions based on experiences and knowledge of other's build/configure and workflows. Incorporates future software direction into recommendations. Demonstrated ability to collaborate effectively with others, gain trust and build/configure strong relationships. Flexibility and adaptability with respect to changing end user business needs. Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence bring effective solutions to complex customer problems. The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures. The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity. A highly motivated, detail and service oriented individual that enjoys working with others in a team, that can accurately set priorities, work effectively with minimal direction in a job environment involving creative leadership, possessing written and verbal communication skills, problem solving, organizational and technical skills which include PC familiarization; A technical and functional understanding of hospital, clinic, and related information systems that will allow credibility in the eyes of Vitruvian Health (VH) management, end users, other Informatics Team members, consultants and vendors; Computer skill set and/or enhanced specialty area workflow knowledge that encompasses intrinsic troubleshooting knowledge and operation optimization strategies; Familiar with a variety of the field's code sets, concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected while enforcing established standards. Additionally, the Epic Analyst may provide consultation on complex projects, and IS considered to be a top level contributor/specialist that can make it happen. A working knowledge of processes performed by the specific areas in health information served; administrative, operational and technical skills necessary to properly identify, justify and fulfill departmental automation requirements; ability to work with and utilize to the best advantage the VH representatives of various vendors and consultants; a mature individual with a strong sense of customer service, organization, optimization, and continuous improvement.