Solutions analyst jobs in Fremont, CA - 1,827 jobs

APPLICATION SUPPORT SPECIALIST RESUME EXAMPLE Updated: July 26, 2024 - The Application Support Specialist ensures smooth software and hardware operations, maintaining daily data availability and coordinating with the development team for testing and fixes. Responsibilities include identifying and resolving issues, monitoring support requests through various channels, and documenting solutions for recurring problems. Additionally, contributes to training materials and sessions for end users to improve system proficiency. Tips for Application Support Specialist Skills and Responsibilities on a Resume Job Summary Develop an extensive working knowledge of the product suite. Provide end-user application support via phone, email and in person. Coordinate and validate new implementations and upgrades Coordinate and prioritize support requests. Facilitate problem-solving between end-users and development staff. Participate with development staff in testing new releases of the product. Develop working relationships with sales staff to utilize product knowledge and leverage customer relationships for sales support. Analyze and troubleshoot problems effectively while minimizing response time. Ensure customer satisfaction through end-to-end support solutions. Identify escalation situations and follow appropriate escalation procedures. Keep end-users up to date throughout the resolution process. Skills on Resume Product Knowledge (Hard Skills) Customer Support (Soft Skills) Project Coordination (Soft Skills) Priority Management (Soft Skills) Problem Analysis (Hard Skills) Customer Satisfaction (Soft Skills) Job Summary Work with a pristine, robust and renowned product in the cyber security space. Work along with a collaborative and efficient team who work well together at developing an efficient solution. Hands‑on with the product- the leaders are still solving issues, interacting with clients on technical issues, and not disconnected from reality. Maintaining a culture of excellence where respects each other and the gift of serving clients Take ownership of support issues until final resolution. Set up and manage business laptops and software. Assist with the Technical Operations team with server support. Resolve submitted escalated tickets and work requests for internal applications Set up and configure accounts for users Review, test and deploy software patches, test and certify vendor patches End-users on general technical problems, coordination of core system‑related upgrade activities Release notes review, employee communication, and testing activities Skills on Resume Cybersecurity Expertise (Hard Skills) Technical Troubleshooting (Hard Skills) Customer Service Excellence (Soft Skills) IT Administration (Hard Skills) Server Support and Operations (Hard Skills) Software Deployment and Testing (Hard Skills) 4. Application Support Specialist, Zoom Video Communications, San Jose, CA Job Summary Provide excellent customer service and interface with clients regularly. Work as part of a team to solve/escalate issues as they arise. Log and triage system issues using the company's IT service/help desk software. Analyze system issues in IT applications and determine appropriate actions. Document, track and verify implementation of IT application changes. Provide support to the QA team for testing and sign‑off of changes. Provide training support to end users on IT applications. Assist with development of training assets and documentation. Conduct daily activities in line with the company's quality standards and procedures. Interact with other team members and management teams, both local and remote. Attend client meetings and provide input, meet defined metrics/benchmarks. Be prepared to work, on occasion, outside of normal working hours. Skills on Resume Customer Service Excellence (Soft Skills) IT Service/Help Desk Management (Hard Skills) Problem Analysis and Resolution (Hard Skills) Documentation and Change Management (Hard Skills) Quality Assurance Support (Hard Skills) Training and Development (Hard Skills) Adaptability and Flexibility (Soft Skills) Job Summary Work with other IT teams to implement, support and maintain the infrastructure behind Risk Technology applications Participate in the vendor relationship management of the Archer eGRC system vendor Participate in administrating system configuration to ensure integrity of system environments Support system end users with communication and issue investigation/resolution Develop and maintain work relationships with system stakeholders and end users Estimate requested system work efforts, maintain system documentation Develop, maintain and execute test scripts to ensure system performance Participate in projects to understand new requirements Create designs, implement configuration consistent with overall architecture and direction of the system Test to ensure system functionality works as expected Liaise with other systems and outside vendors to develop and maintain system interfaces Skills on Resume Infrastructure Management (Hard Skills) System Administration (Hard Skills) User Support and Communication (Soft Skills) Stakeholder Engagement (Soft Skills) Project Estimation and Documentation (Hard Skills) Testing and Quality Assurance (Hard Skills) System Design and Implementation (Hard Skills) Job Summary Support customers on complex technical issues including problems related to various AFFIRM products and services. Respond to requests and inquiries from clients within the pre-determined timeframe of service level agreement. Assess and take ownership of problem inquiries from clients. Investigate and resolve problems related to all AFFIRM products and services. Identify solutions to work around open issues/problems that are under investigation or pending resolution. Document, and track, case histories, issues, and actionable steps taken. Perform company software research, testing, and recommendations. Performs quality assurance (QA) testing and user acceptance testing (UAT) for application bugs. Performs build/deployment QA verifications and regression testing on new software packages. Improve documentation of support policies and procedures. Contribute to the development of “win-win” solutions to project issues Skills on Resume Technical Troubleshooting (Hard Skills) Customer Support (Soft Skills) Problem‑Solving (Hard Skills) Documentation and Tracking (Hard Skills) Software Testing (Hard Skills) Quality Assurance (QA) (Hard Skills) Regression Testing (Hard Skills) Process Improvement (Soft Skills) 7. App Support Specialist, Dropbox Inc., San Francisco, CA Job Summary Provide end-to-end user support and training Perform Quality Assurance procedures on system data (validating, searching and cross-referencing information) Perform onboarding procedures for clients and end-users, validate and grant proper access Create and deploy feedback mechanisms for end-users. Analyze results, make recommendations for support process improvement, and implement changes. Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems. Provide support for the testing of new and existing software applications Field incoming requests from end-users to resolve application, software and process issues. Record, track, and document the problem-solving process Successful and unsuccessful decisions made, and actions taken, through to final resolution. Communicate application problems and follow escalation process (management, development teams, end-users, and unit leaders) Skills on Resume Technical Support Skills (Hard Skills) Training and Onboarding (Soft Skills) Quality Assurance Procedures (Hard Skills) Feedback Mechanisms and Analysis (Soft Skills) Problem-solving and Trend Analysis (Hard Skills) Software Testing Support (Hard Skills) Documentation and Record-keeping (Hard Skills) Communication and Escalation (Soft Skills) Job Summary Help the team research and develop new solutions and approaches Providing services, introducing process automation where possible, redesigning workflows Maximize efficiency, participating in and coordinating on projects. Interrogate system tables via SQL and Ingres QBF to find the problem Resolve claim/account integrities and any other errors reported. Worked with SQL's, LINUX shell scripts and managed file transfer programs to maintain and develop systems. Maintain and develop interfaces between various software solutions, helping Create new interfaces and extract data to make the whole council more effective. Acting as a deputy for the support team manager, and as a point of escalation for support team staff on technical issues. Be responsible for the maintenance and development of self-service and eclaim systems, including upgrades. Perform testing on and be responsible for the installation of new releases, software patches and post release actions Run ad‑hoc jobs and reports and use management reporting tools to provide management information. Building automated queues on the batch scheduler, loading and maintaining schedules in line Skills on Resume SQL and Database Management (Hard Skills) Process Automation (Hard Skills) Workflow Redesign (Hard Skills) System Maintenance and Development (Hard Skills) Interface Development (Hard Skills) Project Coordination (Soft Skills) Technical Support (Soft Skills) Data Analysis and Reporting (Hard Skills) 9. APP Support Specialist, Autodesk Inc., San Rafael, CA Job Summary Provide support to the contact area in regards to system issues or application problems. Support customer and team member needs in a timely manner Brainstorm and collaborate on efficient solutions for the Customer Contact Center Test fixes and performs post-resolution follow-ups to ensure problems have been adequately resolved. Assist in maintaining and enhancing performance of existing software and applications Identify and learn appropriate software applications used and supported by the organization. Coordinate with department heads to assess departmental application training needs and objectives. Participate in the design, development, and delivery of software applications training programs and classes. Communicate software updates and frequently asked questions, update knowledge bases to assist in problem resolution. Maintain connectivity to SDC and ability to perform required tasks offsite. Skills on Resume Technical Support (Hard Skills) Customer Service (Soft Skills) Problem-solving and Collaboration (Soft Skills) Software Development and Enhancement (Hard Skills) Software Application Knowledge (Hard Skills) Communication Skills (Soft Skills) Training and Development (Soft Skills) Adaptability and Flexibility (Soft Skills) Job Summary Provide the front-line technical support for both in-house developed and vendor-provided application systems. Work closely with internal users and external vendors Solve system problems and fulfill system enhancement/ bug fixes in a timely manner. Perform the system environment maintenance and assist in the system upgrade and routine test Build up and improve the maintenance automation, monitoring and alert system Identify potential risks and facilitate incident prevention Maintain the knowledge base and operation/experience document management Improve the operational procedures and risk prevention Ensure support activity is in compliance with company policies and regulations Support of the Fiserv cores system applications, document processes and create work instructions Planning maintenance and upgrade activities, maintaining support interfaces between applications Skills on Resume Technical Support Skills (Hard Skills) Communication Skills (Soft Skills) Problem‑Solving Skills (Hard Skills) System Maintenance and Upgrades (Hard Skills) Automation and Monitoring (Hard Skills) Documentation Management (Hard Skills) Compliance and Governance (Hard Skills) Job Summary Works independently to assess, prioritize, troubleshoot and resolve report issues working with the IT Team Meets with employees to provide one‑on‑one technical assistance or training using MS‑TEAMS Functions as subject matter expert on use of software applications to support business processes Analyzes and decomposes reported issues into user stories for the software engineering team Manages and develops all user satisfaction metrics to evaluate services rendered to system users Evaluate and recommend changes to support procedures as part of an ongoing assessment of daily operations Recommends hardware/software enhancements to increase productivity of internal users Maintains passwords, data integrity and systems security for the application environment Provides technical support and guidance through support, training and publication of documentation Builds and maintains knowledge base to support end user independent issue resolution Develops and maintains documents for internal users to improve productivity Participates in the testing and evaluation of new packages/applications, implements prototypes Consult with customers on selection of software applications Manages production assets (hardware, software, etc.) using asset management tools Skills on Resume Troubleshooting (Hard Skills) Training & Support (Soft Skills) Story Creation (Hard Skills) Metrics Management (Soft Skills) Procedure Improvement (Soft Skills) Recommendations (Hard Skills) Security Management (Hard Skills) Job Summary Perform impact analysis on all Incidents and prioritize based on business impacts. Engage with relevant teams and escalate, change Approval Board sign off requirements. Support the execution of all necessary activities to successfully implement software changes following SDLC process and meeting Perform User Acceptance Testing of application changes delivered by the Agile Scrum Team on bi‑weekly basis Provide assistance to customers and members of Customer Support team Troubleshoot and resolve issues in a timely manner Support CS team to deal with Apple and Google App Store Review Process Comply with the processes in place and ensure the agreed service levels are met with the expected level of quality. Compose and constantly update internal documentation Share knowledge, broaden the awareness and common understanding in the company of how customers interact with products in close collaboration with the Product, Tech and CS team, proactively suggest product improvements Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence. Skills on Resume Incident Impact Analysis (Hard Skills) Change Management (Hard Skills) User Acceptance Testing (Hard Skills) Customer Support (Hard Skills) Process Compliance (Hard Skills) Documentation (Hard Skills) Knowledge Sharing (Soft Skills) Job Summary Monitor an Internal IT Support Database Assist with queries from internal users regarding internal systems and Cloud-based applications such as CaseWare including Caseview, Microsoft including Sharepoint, Quickbooks Xero, ServiceNow and others Review and diagnose requests and work with the team to resolve issues related to bugs and user training Document issues and solutions, and work alongside Development team and vendors to implement improvements Manage a support queue and resolve user requests using effective prioritization Identify product functionality and user training issues Escalate problems in a timely manner by documenting actions taken Identifying issues that require escalation to the development team and vendors for fixes or questions that need to be referred to internal subject matter experts for clarification Build trust with internal users by regularly demonstrating a high level of expertise and professionalism Understand functionality from a user perspective of products used in the various service lines for preparation of files and client deliverables Communicate bugs, user experience challenges and potential areas for process improvement to the development team Skills on Resume Database Monitoring (Hard Skills) Technical Support for Internal Systems (Hard Skills) Issue Diagnosis and Resolution (Hard Skills) Documentation and Collaboration (Hard Skills) Product Functionality and User Training (Hard Skills) Communication and Professionalism (Soft Skills) 14. Application Support Specialist, Verisign Inc., Reston, VA Job Summary Learn and understand appropriate software and hardware supported by the company Ensure daily application data availability to users Work with development team in documenting, coordinating and executing of operational readiness testing Identify root cause and determine remedies for chronic reported issues Perform troubleshooting and participate in problem‑solving efforts for end user issues and back end application maintenance Monitor and follow up on all requests from submission to resolution. Respond to support requests via ticketing, phone and/or email, identify, resolve and/or elevate issues. Ensure content and functionality within applications are a true representation of the specifications provided by various groups within the Firm Ensure bugs and other fixes have been addressed by development team Document resolutions to reoccurring issues or workarounds in the knowledge base Assist in the creation of training documentation or delivery of training to end users Skills on Resume Technical Proficiency (Hard Skills) Data Management (Hard Skills) Testing and Documentation (Hard Skills) Problem‑Solving Skills (Soft Skills) Technical Support (Soft Skills) Monitoring and Follow‑up (Soft Skills) Quality Assurance (Hard Skills) Knowledge Management (Hard Skills) 15. Application Support Specialist, ServiceNow Inc., Santa Clara, CA Job Summary Provide support and consultation to business users and other stakeholders inside and outside IT Services, through tickets and automated alerts Prioritise requests in accordance with agreed criteria and the needs of the organization Ensure that resolution of incidents and completion of requests for the solutions under ownership are within SLA and driving excellent customer satisfaction Proactively identify improvement initiatives that can benefit team and customer, in particular in terms of system documentation and automation Liaise with staff responsible for the design and development of system enhancements in order to overcome known problems or further fulfil user requirements Follow standards and processes in change management. Update system documentation, provide end users with training. Support User Acceptance Testing and make sure that test cases and test protocols are delivered. Understand user requirements and expectations, ensure SOX compliance. Identify and collaborate around best practices for system maintenance and support. Skills on Resume Technical Aptitude (Hard Skills) Customer Service and Communication (Soft Skills) Prioritization and Time Management (Soft Skills) Analytical and Problem‑Solving Skills (Hard Skills) Documentation and Training (Hard Skills) Change Management and Compliance (Hard Skills) Collaboration and Teamwork (Soft Skills) Proactive and Innovative Thinking (Soft Skills) 16. Application Support Specialist, Workday Inc., Pleasanton, CA Job Summary Diagnosing and resolving complex application issues, working with clients (primarily internal, occasionally external), other IT departments and suppliers as appropriate. Communicating with users by delivering best practice communications, guidance, and other appropriate support until tickets are resolved. Working autonomously to recreate problems and identify necessary fixes using a variety of software tools and resources. Confering with other IT colleagues to assist with solving issues depending on the problem encountered. Identify system bugs and refer the most complex cases to Tier‑Three support. Identify and fix software problems, primarily from internal systems users regarding issues on system usability including to functionality, sign‑on, security access, reporting, and systems upgrades. Develop communications that inform clients and internal users of new software application roll‑outs and implementations, outages and downtime, new system functionality upgrades, software training opportunities, new system documentation resources, and other events that may impact a client's ability to use the existing or new system. Ensure all relevant implementation, support, and change management processes are adhered to (i.e. Software Development Lifecycle and Change Management). Identify new system upgrade features or new system implementations to be communicated to clients. Skills on Resume Technical Troubleshooting (Hard Skills) Customer Support and Communication (Soft Skills) Autonomous Problem‑Solving (Hard Skills) Collaboration and Teamwork (Soft Skills) Bug Identification and Referral (Hard Skills) System Maintenance and Upgrades (Hard Skills) Effective Communication Development (Soft Skills) Adherence to Processes (Soft Skills) Job Summary Collaborates with Director, CNST Technology Operations on initiatives, timelines, strategy Lead operations team member accountable for systems and technology Main contact for all outside technology vendors including custom development, IT support, email and other products and services utilized by CNST corporate and the national franchise network Subject matter expert on CNST's custom SAAS product “CNeT” Manages field support and testing as well as design strategy and project management Contributes to the overall support team and brand through collaboration with CNTD to fully understand and develop technical and business requirements of cross functional projects Oversees and monitors CNeT help desk Manages timelines, ticket escalation and support of various systems including ticketing system and project management software Embraces customer experience and ensures technology supports Leads user acceptance testing for CNeT and mobile releases Skills on Resume Project Management (Hard Skills) Technical Expertise (Hard Skills) Support and Help Desk Management (Hard Skills) User Acceptance Testing (UAT) (Hard Skills) Customer Experience Focus (Soft Skills) 18. Application Support Specialist, Advanced Micro Devices, Santa Clara, CA Job Summary Provide the initial setup and configuration of VC's tools. Solicit, collect, and document requirements for new features and functionality. Maintain focus on prioritization of requests, ensuring timely, well‑written communication with all stakeholders. Level 1 support for user reported issues (access, permissions, how to use a given feature, etc) includes logging tickets when bugs are discovered. Responsible for client education and training, both scheduled and on an ad‑hoc basis. Coordinate work between the various internal tools teams. Participates in strategy and accountability for communication and task management with outside development team on new product development in both web and mobile platforms Contact vendors to obtain direction on issue management and to resolve problems Aids in managing the O365 email system including user setup, removal and ongoing support Support of computers, emails, networking at the corporate office for CNST home team employees Skills on Resume Technical Setup (Hard Skills) Requirements Documentation (Hard Skills) User Support (Hard Skills) Client Training (Soft Skills) Coordination (Soft Skills) External Communication (Soft Skills) 19. Application Support Specialist, Square Inc., San Francisco, CA Job Summary Management of incidents and problems (lvl1‑2 support, lvl3) Solving issues and communicating/coordinating with stakeholders (Business, other Technology units, 3rd party suppliers). Operate and maintenance of a wide variety of platforms on Microsoft stack (Internally or externally hosted), like Windows Server, SQL Server, IIS Assist with the capacity planning and architecture of the infrastructure hosting said platforms Automation of maintenance task with Powershell, SQL scripts or C#.NET. Investigate of issues via pre‑acquired knowledge or through database (SQL Server) and code (C#.NET, C#.NET Core, VB.NET, VBA) analysis, based on the understanding of business processes Participate in the planning, architecture, development and deployment of a multitude of business support applications and client facing services as part of the support team Ensuring the future scalability of the developments from an operational perspective Assist during internal and external audits by ensuring that the audited processes are implemented correctly and providing proofs and reports for the audit Skills on Resume Incident/Problem Management (Hard Skills) Stakeholder Communication (Soft Skills) Microsoft Stack Management (Hard Skills) Capacity Planning (Hard Skills) Automation (Hard Skills) Audit Assistance (Hard Skills) 20. Application Support Specialist, Expedia Group, Seattle, WA Job Summary Contact for customers when questions, issues, and opportunities arise Provide basic technical and functional support to resolve straightforward inquiries using knowledge base and other internal resources Collaborate with Services and Product teams to resolve more complex issues Manage and curate the support portal. Apply critical thinking skills and experience in the configuration of software solutions to meet business requirements Plan and execute configuration tasks to support product implementations Collaborate with product development and project management teams Acts as the first point of contact for user support for BI tools and ERP Software such as Deltek Ensures applications delivered via the network operate effectively Installs PC workstation software, patches/fixes, and upgrades Identifies problems and then helps users troubleshoot this problem Complete business analysis tasks and work with system engineers to solve application issues Skills on Resume Customer Communication Skills (Soft Skills) Technical Support (Hard Skills) Problem Solving and Critical Thinking (Soft Skills) Support Portal Management (Hard Skills) Software Configuration (Hard Skills) Project Planning and Execution (Soft Skills) #J-18808-Ljbffr

Why Here? Substack builds a new economic engine for culture. It empowers creators with direct subscriptions and economic autonomy. The Product Analytics team helps the product team make better decisions. This team embeds in the Product organization and reports to the VP of Product. You join as the fourth member of this small, scrappy group covering broad ground. What Will You Do? As a Product Analyst at Substack, you will take ownership of improving product understanding, user base insights, growth trajectory, and competitive state. You will proactively partner with PMs and leadership to shape long-term, medium-term, and short-term strategies. Additionally, you will define key metrics, set clear goals, share insightful updates, and collaborate with engineers on data logging and ETL processes. #J-18808-Ljbffr

About Gamma Gamma is building the creative layer for modern communication. Every month, over a billion people create presentations, but the tools they use have not evolved in decades. We are changing that by using AI to disrupt a massive market. Millions rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. Gamma is warm, quirky, and fueled by curiosity. About the role You'll build the data foundation that enables everyone at Gamma to make faster, smarter decisions. As we continue to grow past $100M ARR with a data‑savvy, decentralized team, you will create a single source of truth, standardize metrics, and make self‑service analytics safe and reliable. You'll partner with product, growth, marketing, and support teams to turn data into action and prototype AI‑driven tools. What you'll do Own key reports and dashboards that show the pulse of the business, redefining metrics like activation and retention Standardize metrics and build systems so teams can self‑serve reliable data from one source of truth Collaborate with product, growth, marketing, and support teams to turn questions into insights and actionable systems Lead metrics reviews with stakeholders and build ad‑hoc reports for sales and GTM teams Run experiments on our core growth funnel, exploring opportunities in churn reduction, pricing, and growth efficiency Prototype AI‑driven tools that make experimentation, reporting, and anomaly detection faster and smarter What you'll bring 3-5 years of experience as a data analyst or analytics engineer, ideally at high‑growth startups Expert‑level SQL skills and ability to work with large, complex datasets Product sense and understanding of growth loops, with track record of moving key metrics AI‑native mindset and experience leveraging AI tools to accelerate analysis and decision‑making Ability to educate and empower teams to be self‑sufficient with data Strong communication skills and comfort working cross‑functionally with product, engineering, marketing, and support Python experience or past engineering background building internal tools (Nice to have) Experience with BI tools like Metabase, Looker, or similar platforms (Nice to have) Compensation Compensation range will be determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. Culture and Team Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic- but that's what makes it interesting. Meet the team of dreamers and doers based in beautiful San Francisco. #J-18808-Ljbffr

Join Two Dots to build a stronger financial system: Every time someone applies for a mortgage, car loan, or apartment lease, they submit financial documents that humans use to build a financial profile about them. The quality of these financial profiles is a key input that regulates the body temperature of the economy. Two Dots is building a better system to build these financial profiles more consistently and fairly with conversational interfaces that interact with consumers and automate much of the back and forth document collection process in loan and lease origination. We're building a better system to evaluate consumers consistently and fairly. We prevent fraud that humans can't see, help applicants navigate documenting complex financial situations, and surface value in atypical applications that would otherwise be discarded. Role Overview Two Dots is looking for a Data Analyst to transform data into actionable insights that drive product decisions and business growth. As a YC-backed, Series A company scaling rapidly, you'll work directly with product, engineering, and business teams to uncover patterns in our underwriting data, measure product performance, and identify opportunities to improve our platform. You'll be the go-to person for understanding how our AI-powered underwriting system performs in the real world-translating complex data into clear visualizations and recommendations that shape our product roadmap. What You'll Do Write SQL queries to extract, transform, and analyze data from our Postgres and BigQuery databases Build dashboards and visualizations that make complex underwriting metrics accessible to product and business stakeholders Generate product insights by analyzing user behavior, conversion funnels, and underwriting performance Partner with product and engineering to define and track key metrics, run A/B tests, and measure feature impact Identify trends and anomalies in application data that inform risk models and product improvements Create reports that communicate findings clearly to both technical and non-technical audiences Support business development with data-driven presentations and ROI analyses for enterprise clients What We're Looking For Strong SQL skills - you're comfortable writing complex queries with joins, aggregations, and window functions Data visualization experience - proficiency with tools like Tableau, Looker, Metabase, or similar platforms Analytical mindset - you ask good questions, spot patterns, and translate data into actionable recommendations Communication skills - you can explain technical findings to non-technical stakeholders Attention to detail - accuracy matters when analyzing financial and risk data Bonus: Experience with Python or R for statistical analysis Bonus: Familiarity with fintech, lending, or real estate data Bonus: Understanding of A/B testing and experimental design Our Stack Databases: Postgres, BigQuery, Redis Scripting: Python, Node.js Cloud: GCP What You Get in Return An opportunity to revolutionize the real estate leasing industry and own analyses that directly shape product decisions Direct access to leadership and the ability to influence company strategy with your insights An environment with a work culture based on trust, ownership, flexibility, and a growth mindset A competitive salary, comprehensive equity package, and substantial benefits Closing Two Dots is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply! Compensation is variable and is subject to a candidate's personal qualifications. For this role, we offer the following base salary range (in addition to equity and full benefits): $100k - $175k per year. #J-18808-Ljbffr

About the Company: World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet. We're one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can't replicate. World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We're backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI. World has been featured on the cover of TIME Magazine, highlighted in Fast Company's Next 5 in Fintech, and explored in a Bloomberg deep dive. New York Times, Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100. About the Team Systems & Delivery is the engine inside Central Ops. We design and land the workflows, tools, and processes that make the World project run reliably across every market. We work closely with Product, Market Ops, T&S, and Data teams to translate strategy into real-world execution at speed and scale. About the Role We're looking for a Systems & Delivery Lead who can turn operational chaos into dependable, scalable systems. This role owns the back-office workflows that power Orb operations worldwide: payments, token transactions, operational tooling, and new initiative rollouts. You'll work across functions to ensure clarity, consistency, and adoption. You'll build tools, shape processes, run pilots, write PRDs, and drive global implementation. This is both strategic and hands‑on. If you enjoy building the operational backbone of a global network, this role is for you. What you will do Own the Ops Systems Roadmap and priority workflows end-to-end Lead implementation of new tools and processes across all markets Collaborate with Product on PRDs and feature requirements Manage workflows related to payments, cost attribution, and token transactions Run pilots and tests; gather insights; iterate quickly Deliver clear documentation, comms, and rollout plans Build dashboards and feedback loops with Data Engineering Support experiments and convert learnings into scalable playbooks About you 7-10 years in operations, systems, or technical program management Track record of shipping processes and tools in fast-paced environments Strong analytical and systems‑thinking skills Experience drafting PRDs and collaborating with Product Comfort with ambiguity and willingness to dive into field-level details Excellent communicator who drives alignment across functions Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $190,000 - $240,000, plus a competitive long-term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best-in-class, comprehensive, and inclusive employee benefits for this role, including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend, and much more! By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR. #J-18808-Ljbffr

About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation - in-house agents, BPOs, and AI - in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. Assembled has a unique approach to AI: we create powerful AI agents for every channel that work seamlessly in concert with humans to deliver exceptional customer support experiences. In this role, you'll lead a team that is both strategic and technical, working closely with the world's best brands to bring this promise to life: launching and scaling cutting-edge AI + Human experiences that delight customers. The Team Our growing team of AI Deployment Strategists is based in both SF and NY. This group leads our customers through their AI journey to value. The work is a blend of strategic AI consulting, sales, customer success, and technical. They work closely with our AI Products team, representing customer needs and opportunities. The Role As the Head of AI Deployments, you will scale and lead this world-class team to drive meaningful customer value with AI. You'll hire, coach, and develop AI Deployment Strategists. You will manage capacity and assignments, but your strategic perspective and instincts around how to win will be your most critical asset in this role. You will be critical in pre-sales, helping prospects understand our approach and build confidence in their path to success. You will ensure projects get to value quickly, helping the team spot strategic opportunities, bringing in and aligning key stakeholders, and knowing when to adjust plans. Our AI products win against leading competitors both through product excellence and exceptional partnership and understanding of support. With each deployment, you and your team will be writing and honing the AI playbook for support teams who know that AI isn't set-it-and-forget-it and who care about having their hands in the experience and systems. The work is more as a guide teaching people where and how to fish, not forward-deployed engineers who will leave customers high and dry when needs evolve after they're gone. This is an excellent opportunity to shape how we scale AI products, working directly with our founders and executives to influence our company's trajectory and transform support jobs across the industry. Responsibilities Strategic sales and success: ensure each AI deployment has a path to success that will work for the customer and meet their business needs. Team leadership and development: build, hire, and coach a team of AI Deployment Strategists on both coasts. Develop team members through regular feedback and support, create career development paths, and foster a culture of innovation and continuous learning. Manage capacity planning and resource allocation to ensure the team can scale with customer demand. Prevent and solve issues: serve as the point of contact for complex customer situations, handling escalations that require senior leadership engagement. Navigate challenging conversations with C-suite stakeholders and turn difficult situations into opportunities to strengthen relationships and demonstrate value. Develop and scale the playbook: drive the creation and evolution of deployment best practices as AI products mature. Define what world‑class looks like for support teams coordinating human and AI agents - focusing on resolutions and experiences over simple containment metrics. Document and scale what works for the team and for when and how to pull in others, creating repeatable processes that maintain quality as we grow. Cross‑functional partnership: collaborate closely with Sales, Product, Engineering, and Customer Success to align on customer outcomes, product roadmap priorities, and go‑to‑market strategy. Channel team insights and customer feedback to shape product direction and enhance our AI offerings. Operational excellence: design and implement team processes that balance quality with velocity. Define when different skill sets are needed across the customer lifecycle (pre‑sales, implementation, optimization, expansion) and orchestrate resources accordingly. Build systems that allow the team to scale efficiently without sacrificing the strategic, consultative approach that differentiates Assembled. Own team performance against key metrics including pilot/POC win rates, time‑to‑value, customer satisfaction, AI deployment quality scores, and expansion NRR. Use data to drive continuous improvement and demonstrate the business impact of world‑class deployment strategy. Qualifications This role requires a unique balance: you'll need strategic customer leadership and business savvy combined with enough technical depth to guide your team as they help customers adopt rapidly developing AI products to meet their goals. 8+ years in customer success, professional services, and/or strategic consulting with at least 2+ years managing high‑performing teams. Enterprise SaaS experience: you've seen what good looks like in fast‑growing enterprise SaaS companies. Talent magnet: proven ability to hire, develop, and retain top talent. Experience coaching team members through complex customer situations and technical challenges. You build psychologically safe teams where people push boundaries and innovate without fear of failure. Strategic operator: balance strategic vision suitable for the C‑Suite with operational execution working alongside teams doing the heavy lifting. You can zoom out to define team direction and playbooks, then zoom in to diagnose why a specific deployment isn't working. You use data and customer insights to continuously improve team performance. AI‑savvy: you have technical literacy and both curiosity and personal experience using AI that will help you quickly understand evolving strengths and limits to guide team members. While you don't need to code, you've likely vibe coded something and spent a lot of time working with AI already. Builder mentality: You thrive in ambiguity and rapidly changing environments. You're comfortable building processes and playbooks from scratch, then evolving them as the product and market mature. You bring an entrepreneurial spirit with a bias toward action and experimentation. You're definitely not afraid to roll up your sleeves and help. Collaborative leader: You work seamlessly across functions to align on shared goals. You have always built strong relationships with Product, Engineering, Sales, and CS leaders and created feedback loops that make the entire company smarter about customer needs. Excited to work in person in our office in SF or NY office most days. Our U.S. benefits Generous medical, dental, and vision benefits Paid company holidays, sick time, and unlimited time off Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting Paid parental leave Hybrid work model with catered lunches everyday (M‑F), snacks, and beverages in our SF & NY offices 401(k) plan enrollment We know great candidates don't always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you! Assembled participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. #J-18808-Ljbffr

A leading global investment bank is seeking a Healthcare Investment Banking Analyst/Associate in San Francisco. In this role, you will support M&A execution and capital raising in the healthcare sector. Candidates should have a Bachelor's degree in a relevant field and strong financial modeling skills. The compensation ranges from $250,000 to over $450,000, depending on experience. Join a competitive team focused on high-impact transactions within the biotech and healthcare markets. #J-18808-Ljbffr

A cutting-edge technology company located in San Francisco is seeking a Data Analyst to power its new revenue operating system. The successful candidate will be responsible for building metrics and dashboards, providing strategic insights to leadership, and ensuring high-quality data foundations. This role is ideal for someone with strong SQL and Python skills, experience in fast-paced environments, and the ability to communicate complex data in simple terms. Competitive pay and benefits are offered. #J-18808-Ljbffr

HQ Numeral is building the automation backbone for internet commerce - starting with the painful world of sales tax compliance. We handle everything from registration to remittance, delivering a white-glove service so e-commerce businesses can stay laser-focused on what they do best: growing their products, customers, and teams. We're one of the fastest-growing companies from Y Combinator's W23 batch, backed by top-tier investors including Benchmark Capital. Our team has deep roots from the early days at Stripe, Airbnb, Notion, and other breakout companies - and now we're bringing that same level of craft, speed, and ambition to a space that's long overdue for reinvention. Numeral is small but mighty. Growth is already border-line unmanageable - which means every hire we make now will directly shape the trajectory of the company. If you're excited about joining as an early team member and want the kind of ownership that defines careers, we want to meet you. Mission Running an online business today means wearing a thousand hats - most of them not the reason founders started their company. Our mission is to eliminate the administrative and accounting burdens that distract businesses from doing what they love. We've already helped hundreds of merchants avoid the headache of building giant finance teams just to manage tax compliance. Tomorrow, we're scaling that impact even further: building the automation layer that lets internet businesses stay nimble, compliant, and future-proof. About the role: As a Data Analyst at Numeral, you'll be embedded in the engine room of our operations-playing a critical role in reconciling customer data, improving data quality, and making our platform smarter and more scalable. You'll work closely with Engineering, Product, and CX teams to ensure customers have clean, actionable data at their fingertips and smooth onboarding experiences. This is a foundational role with outsized impact. You'll get to shape how we use data across the business - no bureaucratic layers, just real ownership and real outcomes. Responsibilities: Reconcile financial and transactional data from multiple sources to enable accurate, repeatable sales tax filings Normalize customer data across platforms (e.g. Stripe, Shopify, Numeral API) to ensure integrity in tax workflows Partner with Sales, Engineering, Product, and Solutions teams to troubleshoot and resolve onboarding data issues Support our customer-facing teams with ad hoc data questions, investigations, and insights Build internal tooling and processes to streamline reconciliation and improve onboarding throughput Improve the fidelity and performance of our DBT pipelines and help evolve our broader data architecture Qualifications: Proficient in SQL and Excel / Google Sheets Strong analytical and pattern recognition skills across large, messy, or multi-source datasets Experience reconciling financial or transactional data (ideally in an e-commerce or payments environment) Strong problem-solving skills and ability to operate with autonomy in fast-moving environments Clear communicator with high attention to detail and a collaborative mindset Bonus Points For: Experience with DBT or similar ETL frameworks Familiarity with Stripe, Shopify, Fivetran, Parquet, S3, DuckDB Comfort navigating REST APIs and programmatically transforming data (e.g. Python or other scripting languages) Prior exposure to tax, compliance, or accounting-related data A background in operations, finance, or technical customer success Why Join Us? Be a core builder in an ambitious, globally minded startup. Learn hands-on how to scale international compliance systems. Work across functions and with leadership early in your career. Make a visible impact immediately through enablement and operational design. Enjoy a flexible, remote-first culture with strong mentorship and ownership opportunities. #J-18808-Ljbffr

A leading AI analytics company in San Francisco is hiring a Data Analyst to build and scale its analytics capabilities. The role involves creating dashboards, defining metrics, and collaborating with various teams. Ideal candidates should have strong SQL skills and 3+ years of experience in analytics. This company offers competitive compensation and comprehensive benefits, including health insurance and generous PTO. #J-18808-Ljbffr

A leading SaaS company is looking for a Data Analyst to deliver product insights and drive data-driven decision making. The candidate should have 3+ years of experience and be proficient in SQL, with a solid foundation in data visualization tools. Responsibilities include collaborating with various departments to analyze metrics and optimize products. This role requires excellent communication skills and the ability to simplify complex data for stakeholders. Join us to help shape innovative solutions in the podcast industry. #J-18808-Ljbffr

LucidLink is a fast-moving startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud‑based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive. LucidLink's solution is designed for workflows involving huge files, massive data sets, and real‑time collaboration. Our customers include the world's most creative companies such as Paramount, Warner Brothers, Epic Games, Spotify, A+E, and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia. Reasons to join LucidLink: Tackle big challenges: You'll have the chance to solve complex, high‑stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data‑intensive sectors, you'll gain deep insight into cutting‑edge technologies and play a role in shaping the future of global workflows. Values‑led culture: Our values don't just exist on paper-they guide every decision and interaction. You'll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally. Hypergrowth journey: Joining a company with triple‑digit growth rates means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You'll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful. Immediate impact: At LucidLink, your work will matter-immediately. You'll be part of a tight‑knit team of 170+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success. Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you'll feel supported both professionally and personally while enjoying a strong work‑life balance. The Role As a Data Analyst at LucidLink, you'll turn data into actionable insights that directly shape Product and Marketing decisions. You'll independently own analyses and dashboards, collaborate closely with stakeholders, and help scale our analytics capabilities while working with a modern data stack and experienced teammates. Your skills and qualifications 3+ years of experience in data analysis of SaaS products and businesses. Strong proficiency in SQL, with the ability to independently write and optimize complex queries. Experience with R, Python, or any language pulling and manipulating data will be considered a plus. Experience with Tableau and/or Power BI will be considered a plus. General understanding of data pipelines, data flows, and ETL concepts is a plus. Familiarity with predictive modelling and forecasting is a plus. Solid understanding of analytical concepts and dimensional data modelling. Strong analytical mindset with attention to detail and a results‑driven approach. Excellent communication skills (written and verbal), with the ability to present insights clearly and collaborate effectively. Fluent in English, both spoken and written, to work with distributed, global teams. Your responsibilities Deliver end‑to‑end execution of ad‑hoc analyses and dashboards. Translate business questions into clear analytical approaches. Build, maintain, and improve production‑ready reports and dashboards. Partner closely with stakeholders across Product, Marketing, Sales, and Finance Departments. Ensure data accuracy, validation, and clarity of insights. Reduce analytics backlog and improve team efficiency through efficient delivery. Team Culture: Hi, I'm Zhivko, Staff Data Analyst at LucidLink. I'd like to share a few words about our opening. This role is designed for a Data Analyst who can independently execute analytical work end‑to‑end - from data extraction to insight delivery - on well‑defined problems, while partnering closely with stakeholders across the organization, primarily within Product, Marketing, Sales, and Finance, on scope and priorities. We look forward to adding your unique qualities to our Data team! Interview Process: Here's what you can expect when you apply: Initial interview - a chat with our People & Culture team to get to know you and your background. Technical interview - a conversation with some of our Data analysts to dive into your skills and experience. Take‑home task - an assignment to work on in your own time, showcasing your problem‑solving approach. Task review - a follow‑up interview where you'll walk us through your solution and thought process. Final interview - a discussion with our VP of Engineering, to make sure we're the right fit for each other. #J-18808-Ljbffr

Technical Solutions Consultant (SQL and Data) Sunnyvale, CA 94105 - Hybrid (3 days on site) - Contract - 6+ months with possible extension. Pay: $54.00 - $70.00 per hour. Responsibilities Develop and maintain data models and SQL pipelines to assist in the visualization, analysis, and interpretation of business data. Help scale repeatable data solutions by identifying manual data pulls that can be automated via scheduled queries. Provide ongoing support for internal data users by maintaining and debugging complex reports, queries, and dashboards. Help troubleshoot technical data issues (e.g., data discrepancies, latency) by analyzing raw logs and query execution plans, proposing fixes. Consult with users, partners, or decision‑makers to identify data sources, required data elements, and data validation standards. Translate non‑technical business requirements (PRDs) into precise technical specifications for data schemas and views. Perform exploratory data analysis and profiling using relevant tools to ensure high data fidelity. Implement validation checks to ensure accuracy in reporting and analytics. Consult with application engineers and data scientists to understand logging, transactional storage, and data exchange formats. Support collaboration with internal stakeholders to provide technical guidance on data availability and feasibility. Help scale existing solutions by creating documentation for data dictionaries, schema definitions, and “best practice” SQL tutorials for the wider team. Qualifications Strong proficiency in SQL (complex queries, joins, subqueries, CTEs, window functions). Proficiency in Code comprehension (SQL) and debugging. Proficiency in Data pipeline (ETL) maintenance and Data Modeling. Experience with internal data warehousing tech (GoogleSQL, PLX) or BigQuery. Proficiency in System Design. Proficiency in Stakeholder Management. Proficiency in Data Exploration and Statistics. EEO Statement: Equal opportunity employment. Sheer opportunity employment is provided for all applicants regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. #J-18808-Ljbffr

A leading AI and people intelligence company in San Francisco is seeking a Product Operations Analyst to enhance internal processes and provide analytical insights. The ideal candidate has a Bachelor's degree and 2+ years of experience in data analysis, with strong skills in SQL and Python. This role offers competitive salary and the chance to work with a talented team in a mission-driven environment. #J-18808-Ljbffr

A forward-thinking AI company based in San Francisco is seeking a Senior Business Systems Analyst to join their Finance Systems team. The role involves overseeing the financial planning platform, enhancing data management processes, and collaborating with stakeholders to implement technical solutions that drive effective financial planning. Candidates need extensive experience in business systems analysis, particularly in financial planning, and proficiency in various enterprise systems. This role offers competitive compensation and aims to build scalable financial solutions. #J-18808-Ljbffr

As a Tech Venturing & Innovation Sr. Analyst you will need to be at the forefront of cutting‑edge technologies. You will need to develop new partnerships across the organization and with external partners to build future capabilities together for PepsiCo's operation. You will drive the startup research, analysis & evaluations and lead the rapid pilot onboarding process. Responsibilities Lead cross‑functionally execution of strategic tech innovation programs across Marketing functions, Digital Commerce, AFH (Away-From-Home), and Strategy & Transformation organizations: Streamline working processes with support functions such as EA (Enterprise Architecture), Info Security, Legal, Finance, etc. Partner with project leaders to create project deliverables Develop briefs for new technical capabilities Evaluate startups or other solutions using data‑based approaches and drive the cross‑functional selection process Lead the rapid pilot onboarding process and own vendor management Lead the startup use case research, analysis & evaluation of solution fit to use case Be the face of PepLabs; act as the “eyes and ears” for the organization to source the best emerging tech solutions Build use case assessment criteria to systematically evaluate which startup's technology & overall solution has potential to solve the use case Assess competencies vs. Use case Engage & coordinate cross functional SMEs input to assessment criteria Provide process and pilot thought partnership to business partners and Senior Executives Maintain an external mindset, including staying on top of consumer, competitive, and macroeconomic / technology trends Lead project management across the team and support governance and reporting Contribute to capability building for the entire PepsiCo Labs function (e.g., Training, Knowledge Management, Process documentation, etc.) Manage and coordinate logistics for sector, functional and Labs program meetings with internal and external participants Compensation and Benefits: The expected compensation range for this position is between $76,400 - $127,850. Location, confirmed job‑related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications Experience/exposure in technology and digital innovation Knowledge of PepsiCo's businesses Experience in Consumer and/or Commercial functional areas a bonus, e.g., Marketing, Insights, Digital Commerce, Sales Proficient in Microsoft Outlook, Word, Excel, and PowerPoint with the ability to learn new tools quickly Strong teamwork, professionalism, and interaction with all management levels Effective communication skills, strong collaboration skills and an impeccable standard of excellence Results‑driven with timely task completion Ability to handle multiple priorities, including the ability to make clear and timely decisions Self‑motivated and goal‑oriented Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity #J-18808-Ljbffr

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role The Senior Recruiting Analytics Consultant is a builder, operator, and trusted advisor. You will work closely with Recruiting, People, Finance, and executive stakeholders to architect recruiting analytics that are scalable, accurate, and decision-oriented. As an early member of the People Analytics function, you'll operate with a high degree of ownership and influence. Designing data models and pipelines, translating ambiguous questions into structured analyses, and delivering executive-ready insights that connect recruiting performance to business outcomes. This role requires strong technical depth, sound judgment, and the ability to bring clarity to complex, evolving problems through data and narrative. What You'll Be Working On Design and maintain recruiting data models, pipelines, and ETL across ATS and HR systems Integrate recruiting data with People and Finance data to enable demand modeling, capacity planning, and forecasting Establish standards for recruiting data quality, definitions, and governance Partner with Recruiting leadership to model hiring demand, recruiter capacity, and performance Build standardized dashboards and analytical frameworks for pipeline health, time-to-fill, efficiency, and hiring quality Translate recruiting metrics into insights that inform prioritization, tradeoffs, and workforce planning decisions Act as a trusted advisor to senior leaders and executives on recruiting performance and strategy Present executive-ready insights with clear narratives, recommendations, and business implications Design and deliver intuitive dashboards and visual storytelling using modern BI tools What You'll Bring to the Team Deep experience in Recruiting Analytics Strong data modeling and data engineering experience, including building and maintaining ETL pipelines Proven expert-level consulting and advisory experience with senior leaders and C-suite stakeholders Experience with visualization platforms such as Tableau, Power BI, Sigma, or Metabase Hands‑on experience with recruiting and HR systems such as Ashby, Workday, and/or Rippling Exceptional ability to communicate complex analyses clearly to non‑technical audiences Experience with statistically sound analysis using R or Python A bias towards action with an innate curiosity to learn Benefits Industry competitive pay Restricted Stock Units in a fast growing, well‑funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short‑term and long‑term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $165,000 -$200,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. #J-18808-Ljbffr

A leading tech company in San Francisco seeks an Application Support Specialist. The role ensures smooth software and hardware operations, provides end-user support, and coordinates with development teams. Responsibilities include troubleshooting, documenting resolutions, and participating in product testing. Ideal candidates have expertise in customer service, problem analysis, and technical support, contributing to enhanced user experience and satisfaction. #J-18808-Ljbffr

Managing pricing and rebates shouldn't be a hassle. Enable's intelligent platform is built for the speed of today's market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management. After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier professionals committed to reshaping the industry. Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey. This role centers on building and maturing automated test frameworks that strengthen Enable's implementation quality and delivery velocity. The Technical Consultant serves as a bridge between our customers and technical teams, ensuring automation supports project outcomes, reduces regression risk, and accelerates solution validation. The role still performs software customizations and integrations, but this is secondary to developing and operationalizing automated testing across projects. As part of Professional Services, the consultant contributes hands‑on expertise, partners with Functional Consulting and Project Management, and helps institutionalize engineering best practices that support scalable, repeatable delivery. Duties and Responsibilities Test Automation and Quality Engineering (Primairy Focus) Designs, builds, and maintains automated test suites supporting customer implementations and internal delivery frameworks. Translates functional and technical requirements into robust automated test plans. Partners with R&D, Technical Consulting, and Functional Consulting teams to standardize reusable automation assets. Implements automated regression strategies to ensure customizations meet agreed‑upon customer requirements. Troubleshoots failures and drives continuous improvement of automation stability and coverage. Provides technical guidance on automation best practices, tooling, and approaches. Captures lessons learned and contributes to a shared automation knowledge base. Solution Delivery and Customization (Secondary Focus) Performs customization tasks (plug‑ins, extensions, integrations) based on established design specifications. Confirms technical capabilities of customizations align with the intended design and customer needs. Acts as a conduit between customers and technical teams when resolving technical issues. Supports solution architecture discussions and contributes hands‑on development when appropriate. Knowledge, Skills, and Abilities (KSAs) Demonstrated ability to design, build, and maintain automated test frameworks, preferably supporting enterprise or ERP‑adjacent environments. Proficiency in scripting and coding languages commonly used for automation. Ability to translate functional requirements into automation strategies that improve delivery quality. Experience developing with C#, .NET, and SQL. Strong communication and client‑facing skills. Ability to work effectively in globally distributed teams. Required Education and Experience Relevant post‑secondary qualification or substantial professional experience. 3 to 5 years' experience as a Test Automation Engineer, SDET, or equivalent. Experience building automated test suites for complex systems. Experience in ERP or enterprise software delivery environments. Requirements gathering or business analysis experience. Preferred Education and Experience BS in Computer Science or related field. Experience in SQL performance analysis or automated validation of data‑driven workflows. Experience developing customizations or integrations in enterprise software ecosystems. Familiarity with integration patterns, test orchestration, and CI pipelines. Travel Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects may request a higher percentage of travel, sometimes up to 50% or more. Total Rewards At Enable, we're committed to your professional growth. During the interview process, we will explore your experience, expertise, and role scope. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity. Salary/Total Cash Compensation (TCC) is just one component of Enable's Total Rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to: Unlimited Paid Time Off - Flexible PTO policy based on trust, balancing personal time and business needs. Wellness Benefit - Quarterly incentive dedicated to improving your health and well‑being. Comprehensive Insurance - Health and life coverage for you and your family. Lucrative Bonus Plan - Enjoy a rewarding bonus structure subject to company or individual performance. Equity Program - Benefit from our equity program with additional options tied to tenure and performance. Career Growth - Explore new opportunities with our internal mobility program. Learning & Development - Access a range of workshops and courses designed to boost your professional growth and take your career to new heights. According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we're committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don't meet all qualifications. Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination‑free employment, ensuring a harassment‑free environment with equitable treatment. We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know. Enable International participates in the E-Verify program in certain locations, as required by law. Learn more about E-Verify and your Right to Work. #J-18808-Ljbffr