Solutions analyst jobs in Hawaii - 265 jobs

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr

Who We Are At HFA, we're proud to be Hawai‘i's largest local supplier of perishable foods and logistics-serving grocers, retailers, and club chains across the islands. But we're not just moving products-we're building connections, nourishing communities, and growing something that matters. Our team is the heart of our success. That's why we invest deeply in our people-offering real opportunities for growth, leadership, and innovation. Whether you're starting your journey or taking the next step, we're here to support you. If you're looking for more than a job-if you want a career with purpose, people who care, and a place where you can grow-we'd love to meet you. Grow with us. Thrive with us. Join the HFA ‘ohana. We are looking for an experienced Business Intelligence Analyst to turn information into critical knowledge to make sound business decisions. You will drive Business Intelligence solutions through all stages including inception, technical design, development, testing, and delivery. The ideal candidate will have a mix of technical, soft, and analytical skills. If you're motivated and inquisitive, HFA is an excellent place to grow your career. Applicants must currently reside in Oahu, Hawaii to be considered for this role WHAT YOU'LL DO Champion a data-driven approach to business improvement. Contribute ideas, propose improvements and take ownership of high-impact initiatives in a role that encourages strategic thinking Design, develop and maintain dashboards, reports and other tools to visualize data and track Key Performance Indicators (KPIs) Identify patterns, trends and correlations in data to uncover opportunities for operational improvement and business growth Provide insights and recommendations to support business strategy, improve operational efficiency and guide decision-making Collaborate with stakeholders, software engineers and Business Intelligence team to establish goals, metrics and requirements Provide ad hoc analytical support to internal stakeholders across a variety of departments, technical backgrounds and levels Implement new data analysis methodologies. Review and validate data as needed. Prioritize initiatives based on business needs and requirements. WHAT WE'LL LOVE ABOUT YOU Bachelor's or master's degree in Business, Finance, Accounting, Statistics, Mathematics, or a related field, or equivalent work experience. 1-3 years of experience in Business Intelligence Analysis Experienced in synthesizing complex data, identifying trends and translating them into meaningful insights Skilled at clearly communicating findings to both technical and non-technical audiences Outstanding data-driven problem-solving and analytical skills Data-oriented, curious, independent self-starter. Strong adaptability and capacity to work in fast-paced environments. Experience with relational database concepts and writing SQL queries. Advanced Excel skills including pivot tables and vlookups. Experience with Tableau and other data visualization tools. Proficiency in Snowflake Food distribution or similar industry experience a plus. Currently reside on Oahu. WHAT YOU'LL LOVE ABOUT US Starting Pay: $65,000/year. Relevant experience will be highly considered in actual wage. Free Healthcare (for Team Members & partial subsidy for family members) 401(k) Plan with % matching Paid Weekly Paid Time Off Paid Volunteer Time Financial Education Programs On the Job Training Employee Assistance Program Employee Discounts (e.g., Gym membership, Cellular service, Legal Assistance plan) We kindly request all applicants to submit a tailored cover letter outlining their relevant experience, skills, and interest in the position. HFA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age citizenship, marital status, disability, gender identity or Veteran status.

Maintenance Management Analyst (Hawaii) | Make an Impact with Anglicotech! Anglicotech (AT) is seeking a Maintenance Management Analyst who will thrive in a challenging, rewarding, process-oriented environment. This position will support Marine Corps Base Hawaii, which provides forward-based, sustainable and secure training and operational support, facilities, and services to enable operational forces to accomplish their mission. The S-4 Installations and Logistics Branch of MCBH delivers products and services that enhance readiness and resiliency at home, empowering Marines and Sailors abroad. The MCBH Maintenance Management Analyst will assist the MCBH Logistics Branch specifically with broad logistics support to the Boat Basin. The Maintenance Management Analyst will provide the Commander, via the Maintenance Management Office and S-4, with comprehensive analysis of ground equipment maintenance and maintenance management functional areas to assess and comply with Marine Corps orders, directives, and Maintenance Management Standard Operating Procedures (MMSOP) / policies to improve control and management of all organic and intermediate maintenance programs and operations. Location: This position is located onsite at Marine Corps Base, Kaneohe Bay, HI Salary: A salary range of $85,000-105,000 is available for this position commensurate with education, years of experience, and qualifications. Responsibilities: Advise and assist the MCBH Logistics Officer on all matters related to maintenance management analysis, policy development, and policy enforcement for the Boat Basin equipment. Analyze and evaluate the implementation and effectiveness of MCBH ground equipment maintenance and ground equipment readiness programs through semi-annual inspections of the Boat Basin. Evaluate the effectiveness of ground equipment maintenance processes and procedures and analyze reporting and maintenance readiness trends. Track and record boat/waterfront operations equipment via DPAS. Determine opportunities to standardize, consolidate, and validate BB ground equipment maintenance and maintenance management policies and procedures and utilize all available resources to maximize command equipment readiness. Collect data, analyze trends, form recommendations, and deliver reports to leadership in both oral and written forms of communication. Assist in developing, coordinating and monitoring the maintenance management programs within the MCBH MMSOP and applicable references to ensure Marine Corps Orders, policies and procedures are being followed. Provide recommendations for procedural and process improvements to achieve best compliance and readiness improvements for MCBH ground equipment. Participate in required meetings, working groups, training events and leadership briefings. Provide on-site support for the daily required tasks of the maintenance management office. Required Qualifications: High School Diploma Security Clearance: US Citizenship required Clearance: Secret required at start Education and Experience: 3-5 years of relevant military experience - MOS 3043, 3051, 0411 highly encouraged to apply Preferred Additional Skills: Proficiency with groupware applications (e.g. SHAREPOINT, MS Teams, PowerApps development) and the Microsoft Office suite (e.g. MSWord, Power Point, Excel, etc.) Excellent written and verbal communication skills Ability to work independently and as part of a team Anglicotech, LLC is an established, rapidly growing, veteran-owned small business that provides Global Logistics and Supply Chain management, systems and analysis, Cybersecurity and NIST SP 800-171 compliance solutions, and Enterprise Information Technology Implementation and Services. Anglicotech, LLC is an Equal Opportunity Employer committed to supporting and retaining a diverse and talented workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Anglicotech, LLC offers competitive compensation, benefits, and great long-term career opportunities. For more information or to apply, visit our website at ***************************

Data Management: Reviews data sources and preps needed data. Identifies existing and new data sources. Performs data prototyping, if necessary, to agree what data can/not be used. Preps data for use in analysis, goes back to source if problems are found, and identifies other options/alternatives if problems cannot be resolved. Performs review of data to ensure completeness/accuracy/timeliness for the purpose of the analysis. Maintains tables that are necessary for department or corporate reporting. Ensures existing, approved, corporate tools used can accept/integrate the data. Analytics and Technical Acumen: Performs required analysis, applies accepted statistical methodologies where applicable, and documents the process that was followed, and data sources/tools used. Determines what kind of analytics will be performed (descriptive, predictive, prescriptive) and defines/documents overall framework. Understands various internal and external data sources available; uses expertise to utilize the most appropriate data source. Utilizes appropriate tools to load, integrate, and analyze data. Conducts analysis and documents findings, identifies unexpected anomalies and root cause (if possible) and determines if analysis can continue, identifies alternatives if anomalies cannot be resolved. Ensures reproducibility of outcomes. Documents entire analysis process, including business problem, data sources, methods and tools used, project reference, and outcomes. Implements pre-emptive actions, where possible. Analytics/Reporting Tool Development & Training: Participates in the development and delivery of analytics/reporting tools for internal and external customers. Types of projects include the development and or maintenance of self-service reporting tools and regular or ad hoc reporting. Applies a whole company perspective, draws upon previous knowledge and experience, and -- where necessary -- research new/other approaches to identify and agree upon objectives, approach, and success measures. Defines delivery milestones and negotiates timeframes, monitors progress and periodically notifies customer of status. Provides training to customers on new tools/reporting capabilities Effective Communication: Prepare/present findings that are informative and audience appropriate. Reviews findings and outcomes with customer, ensures business problem/objectives have been met, and prepares documentation of the analysis. Where necessary, manage divergent views in the audience and advises the internal/external customer on any recommendations or options that will facilitate data and analysis driven decision making. Prepares a presentation of the analysis, process followed and reviews it with the customer to ensure the results are audience appropriate. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

Project Quality: * Actively engage with project managers to monitor project artifact delivery * Monitor project schedule for data quality and overall project health; engage with project managers to ensure schedule dates are accurate * Analyze situations, identify existing, or potential problems and recommend solutions to resolve complex problems. * Apply practical knowledge of application of project management standards and practices to support project implementation Project Compliance: * Function as a Project Governance SME and ensure adherence to standard Project Lifecycle * Engage with project managers to identify and mitigate risks in a timely manner to ensure project compliance. * Interact with Project Managers from multiple departments to track project progress, identify risks, communicate risks and status, and assess potential impacts to the audit readiness. * Develop and deliver process training in a group or individual setting Policies & Procedures: * Develop, maintain and communicate Knowledgebase Articles (KBAs) * Proactively identify gaps or conflicts in existing processes and work to develop solutions. * Provide Business Process Analysis support to identify, simplify, and reengineer complex operational issues. * Develop, prepare, and update procedures, user manuals, and training materials. Other: * Promotes an understanding of roles, processes and activities within the IS Department and to the business units. * Develops training courses and material on Governance processes and policies. * Understanding concepts of business processes, industry practices, and technology with a focus in the area of IT Governance * Manage end-user training and communications * IT Audit Support * Supply audit evidence and support the audit functions including controls, policy, process, and procedures creation and testing *Job Type & Location*This is a Contract to Hire position based out of Honolulu, HI. *Pay and Benefits*The pay range for this position is $45.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Honolulu,HI. *Application Deadline*This position is anticipated to close on Jan 29, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. We currently have a career opening for a Reimbursement Solutions Analyst. **What Clinical Operations contributes to Cardinal Health** Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services may also provide product and service education to facilitate technology adoption and workflow change management. The primary purpose of this position is to oversee the evaluation and clearance procedures and treatment orders in the contracted outpatient hospital setting. The goal is to provide a detailed outline of clearance criteria as well as prior authorization and advocacy identification for procedures and medications scheduled to be given in the outpatient hospital setting. Reports to Reimbursement Solutions Supervisor, Individualized Care **Responsibilities:** + Evaluate data input schedules from facilities to load work items + Collaborate with facility EHR's to gather data to support diagnosis and medical clearances + Identify advocacy opportunities as it pertains to patient specific situations and insurance status + Apply proper clearance criteria for medication regimens as insurance indicates + Discuss medication options with pharmacy/physician and patient based on accessibility and availability (outpatient environment) + Initiate and process applications for advocacy opportunities for qualifying patients + Extensive contact with insurance companies to include speaking to representatives for benefit investigation as well as clinical clearance for prior authorization and medical necessity + Extensive patient education/counseling to determine eligibility for Advocacy. + Identify and resolve rejected applications, including accessing comparable drug regimen + Refer patients that do not qualify for programs to other outside assistance. I.e. local charities + Manage the drug recovery application process + Assign appropriate billing level to each item processed in accordance with Reimbursement Solution guidelines + Communicate with team lead to meet the needs of the assigned facility + Maintain daily accounting activities and prior authorization documentation per the Reimbursement Solution procedures. + Maintain security and confidentiality of patient information at all times. + Demonstrates extensive knowledge and understanding of relevant clinical operations, products and services + Influences customer decision to purchase new products and services + Leads the post-sales assessment, design, implementation and monitoring of new products and services in multi-site and/or complex environments + Develops, plans and manages customer training programs in multi-site and/or complex environments + Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments + Mentors internal staff regarding best demonstrated practices + Significantly influences customer acceptance and utilization of new products and services in multi-site and/or complex environments + Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities **Qualifications** + 0 - 2 years of experience in related field preferred (open to fresh graduates!) + High level of attention to detail and a willingness to learn + Strong analytical skills preferred + Must be self-motivated and have the ability to understand and follow instructions + Strong Microsoft Office skills (Excel, Word, Outlook) + Strong written and verbal communication + Able to work independently and solve problems on behalf of Cardinal and the customer + Must be able to prioritize work to maximize job effectiveness + Excellent interpersonal skills + Strong ability to work under pressure and meet deadlines + Strong telephone presence/etiquette **_What is expected of you and others at this level_** + Applies basic concepts, principles and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Pay rate:** $27.00 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 3/7/2026*if interested in opportunity, please submit application as soon as possible. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Reports to: Director of IT Employment Type: Full-Time, Exempt Department: Information Technology Compensation: $90,000 - $95,000 The Opportunity This is not a password-reset job. This is not a ticket-closer role. This is a Tier 3, final-escalation, systems-thinking, accountability-driven role for someone who takes ownership when the stakes are high and ambiguity is real. At Alpha Inc., the Senior IT Analyst is the person others call when the problem doesn't fit the playbook - when systems collide, controls matter, executives are impacted, and “good enough” is not an option. You'll operate at the intersection of technology, compliance, automation, and people, ensuring IT services are reliable, auditable, secure, and actually usable. You'll partner closely with System Admins and Security teams, serve as white-glove support for executive leadership, and help build the operational backbone that allows Alpha to scale across Hawaiʻi. If you're wired to own outcomes, not just tasks - keep reading. About Alpha Inc. Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We build projects that serve island communities for generations - and we take just as much pride in how we operate as what we build. Our culture is grounded in three core values: Lead with Heart - Respect, humility, and care for people come first. Strength in Unity - One team, many talents; no silos, no egos. Alpha Mentality - Grit, accountability, and a relentless drive to get better. This role is critical to protecting those values through strong systems, secure access, and operational excellence. What You Will Do As a Senior IT Analyst (Tier 3), you are the last line of defense and the architect behind better systems. Tier 3 Escalation & Technical Ownership Serve as the final escalation point for complex issues unresolved by Tier 1 and Tier 2 teams Perform deep troubleshooting across Microsoft 365, Okta, Intune, Entra ID, Box, UKG, Apple Business Manager, MDM, and related platforms Conduct root cause analysis and implement durable fixes that prevent repeat incidents Partner with System Administrators to resolve complex identity, integration, and infrastructure issues Define escalation standards and model calm, decisive leadership during critical incidents Executive & High-Impact Support Provide white-glove IT support to executive leadership with urgency, discretion, and professionalism Anticipate and mitigate technical risks that impact executive productivity Maintain strict confidentiality when handling sensitive systems, data, and communications Create clear, concise documentation tailored for executive users Identity, Access & Compliance Administer user lifecycle management across enterprise applications Support joiner, mover, and leaver processes with accuracy and auditability Sustain and operationalize NIST controls across identity, endpoint, and service delivery systems Translate security requirements into enforceable technical controls and repeatable workflows Maintain audit-ready documentation mapped to compliance requirements Workflow, Automation & Systems Improvement Own and continuously improve JIRA Service Management workflows, approvals, and escalations Build automation that reduces manual effort and improves SLA performance Apply scripting or low-code automation (PowerShell, Python, Okta Workflows, Zapier, etc.) Analyze trends, metrics, and audit findings to drive preventive improvements Use Confluence as the system of record for procedures and documentation Leadership Without the Title Mentor Tier 1 and Tier 2 staff through documentation, training, and hands-on support Create runbooks and troubleshooting guides that raise the bar for the entire team Coordinate with vendors to resolve advanced technical issues Participate in on-call rotation for critical systems What You Bring You're a technical problem-solver with an operator's mindset. Required Experience 5+ years of progressive IT support experience, including 2+ years in a Tier 3 or senior escalation role Strong hands-on experience with Microsoft 365, Okta, Intune, Entra ID, and Box Experience supporting C-level executives and mission-critical systems Proven experience sustaining NIST controls or supporting compliance readiness Advanced troubleshooting across mac OS, iOS, Windows, cloud apps, and identity systems Proficiency with JIRA Service Management and Confluence Preferred (But Not Required) Certifications such as Microsoft 365, Okta, Security+, or ITIL Scripting or automation experience (PowerShell, Python, Bash) Experience with UKG, Apple Business Manager, or MDM platforms Exposure to audits (NIST, SOC 2, ISO 27001, CMMC, etc.) Experience supporting remote or distributed environments Why Alpha? At Alpha Inc., IT isn't a cost center - it's a force multiplier. You'll: Solve complex, high-impact problems that directly support the business Influence how systems, controls, and workflows scale with growth Work with modern cloud, identity, and automation platforms Be trusted to own outcomes, not just close tickets Join a company that genuinely values culture, accountability, and people Requirements (Conditions of Employment) Employment at Alpha Inc. is contingent upon the following: Completion of standard pre-employment screening. A background check conducted after a conditional offer; past issues will be reviewed on a case-by-case basis in line with Hawai‘i and federal law. Passing a drug test (for both full-time and part-time hires), conducted under Hawai‘i's statutory requirements. Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawai‘i law. Applicants must be authorized to work in the United States; we are unable to sponsor visas. Employment eligibility will be verified upon hire. If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************. If you're the kind of IT professional who owns problems, elevates systems, and leads without needing permission - Alpha Inc. is ready for you. #LI-ALPHASP

JOIN UHA'S TEAM We focus on your health and pay 100% for your family 's medical insurance and provide 20 days of paid time off during the first year! Project Manager / Business Analyst FLSA: Full-time, Exempt Salary range: $78,301 - $101,791k Position Summary : The primary purpose of the Project Manager/Business Analyst position is to lead and ensure the successful management and delivery of projects within scope, quality, time and cost constraints by providing project management oversight and developing or leading the development of detailed project business requirements. In addition, the incumbent may lead efforts to document business processes and to identify process improvement opportunities. Essential Duties & Responsibilities: Project Management Identify and schedule project deliverables, milestones and required activities and tasks. Establish work plan and staffing for project activities and ensure appropriate resources are assigned to the project. Provide leadership and motivation to project team members throughout the project life cycle. Develop or lead the development of detailed business requirements that can effectively drive design, coding and testing. Drive technical design and test cases based on business requirements. Implement and maintain project issues log. Ensure issues are logged and dealt with quickly and effectively. Constantly review status and modify schedules or plans as required. If material changes to scope, quality, time or cost is required, develop recommendations and present to executive leadership for consideration and decision Perform project risk assessment, and implement mitigation plans. Implement and execute project communication plans. Ensure that project members, affected department management and executive leadership are kept apprised of project status. Escalate issues promptly. Conduct project post-mortems. Project Portfolio Management Manage a portfolio of projects and work with the IS Manager and CIO to ensure appropriate scheduling of individual projects to minimize conflicts and maximize success. Business Analyst Actively engage with stakeholders and subject matter experts to gather and gain understanding of business requirements by conducting interviews and working sessions Evaluate business process, anticipate requirements, uncover areas for improvements and develop and implement solutions Perform requirements analysis Document and communicate results of analysis Business Processes Reengineering Lead efforts to document business processes. Train department management and staff on UHA's standard methodologies for business process documentation, and lead/assist in the elicitation and documentation of processes. Lead/assist department management and staff in analyzing business processes, identifying process improvement opportunities and developing recommendations/business cases for specific improvement projects. Required Education and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities: Ability to lead and motivate others; demonstrating empathy and knowledge of personality types Effective influencing and negotiating skills in an environment where this role may not directly control resources Demonstrated sensitivity to working in a political environment and to interacting with senior leadership Familiarity with software development techniques and methodologies. Familiarity and demonstrated use of project management methodologies, e.g., project plans, issue logs, gantt charts. Strong working knowledge of project planning tools, e.g., MS Project, Excel. Exceptional verbal and written communication skills; expertise in setting and managing customer expectations Demonstrated ability to elicit and document detailed business requirements through interviews of business subject matter experts, review of business documentation, and other methods. Demonstrated ability to drive the creation of technical design and test cases. Good understanding of current and emerging technologies and how other enterprises are employing them to drive business value. Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time Familiarity and demonstrated use of business process documentation methodologies, e.g., RPM, flowcharting, swim lanes, use cases. Exceptional analytical and conceptual thinking skills. Education and Experience: Bachelor's degree in business administration, information systems or from a baccalaureate program of equivalent rigor. 3 years of business analyst or related experience. 2 years of project management or related experience Preferred and Advanced Qualifications: Master's degree in business administration, information systems or related field. Understanding of the business of health insurance typically obtain through three or more years of work in a health insurance company in a role such as IT or audit which touches all aspects of the business. Formal project management training and certification. Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer

ATA Services, Inc., is looking for a full-time Data Analyst for our client Hawaii State Hospital. See job details below: Duration: Long-term 45-710 Kea'ahala Road, Kaneohe, HI 96744-3597 Non-exempt Hourly Rate: $34.72 Purpose of Position: Identify and resolve data inconsistencies/discrepancies. Facilitates advisory/steering committee of data users to identify modifications needed to improve functionality of data systems. Minimum Requirements: Knowledge: Principles, practices, methods, and techniques related to program planning, developing, monitoring, and evaluating; use of relational databases for program implementation, monitoring, and evaluating; knowledge of procedures used for maintaining confidentiality; knowledge of procedures used for ensuring security and confidentiality of electronic data. Skills/abilities: Proficiency with large, complex relational databases; develop, design, and manage multiple databases; understand and complete complex oral and written instructions; write in a clear and organized manner; think critically; problem solve; plan, coordinate, and work on projects with others; implement quality control and assurance procedures for data management; interact with others in a professional manner. Education: Graduation from an accredited four-year college or university with a bachelor's degree. Experience: Two- and one-half years progressively responsible professional work experience which required a high degree of analytical skill. Such experience must have involved the use of large, complex relational databases for the gathering, evaluating, and analyzing facts and other pertinent information required to resolve problems and/or to determine and recommend appropriate courses of action. Such experience must have also provided knowledge of security and confidentiality policies and procedures

Title: GEAR UP Data Analyst 0079771T Hiring Unit: VP for Academic Strategy, Hawaii P-20 Band: A, B Salary: salary schedules and placement information Additional Salary Information: PBA, minimum $4,458/mo. PBB, minimum $5,434/mo. Full Time/Part Time: Full Time Temporary/Permanent: Temporary Funding: Federal Other Conditions: Renewal dependent on satisfactory performance and availability of funds. Duties and Responsibilities Pay Band A: * *Develops and maintains a knowledge base of data from various source systems, such as the Hawaii State Department of Education, unemployment insurance, workforce training, and the University of Hawaii as part of the statewide longitudinal data system. * *Serves as a resource to requestors of data from the Hawaii Data eXchange Partnership (DXP) by providing functional/technical information on data elements, inquiries on the data request processes, and appropriateness of data based on proposed research or policy questions. * *Assists with providing data validation to maintain data accuracy and troubleshoot complex data problems. * *Assists with providing cross-tabulations or other analyses using pivot table functionality or other statistical software. * Assists with providing comprehensive reporting and written summaries. * Designs, creates, and updates statistical tables and graphs or other visual representations of data; incorporate tables and graphics in report format to support relevant findings. * Assists with designing and providing presentations which address stakeholders' information needs at the appropriate level of data use ability. * Works collaboratively with partner agencies and other stakeholders to improve the quality and comprehensiveness of data collection and reporting efforts as well as the timeliness of reporting and its usefulness to end users. * Assists with facilitating and engaging stakeholder groups in order to develop, revise, and implement new data products that serve stakeholder information needs. * Other duties as assigned. Pay Band B: * *Develop & maintain a knowledge base of data from various data source systems, such as the Hawaii State Dept of Education, career technical education, college & career, & career readiness metrics, & UH as part of the statewide longitudinal data system. * *Provide analytic support for the GEAR UP annual performance report and other related research or evaluation projects. * *Participate in data collection activities related to GEAR UP programs and interventions. * *Participate in meetings and communications between the GEAR UP evaluation team and external evaluators. * *Serve as resource to requestors of data from Hawaii Data eXchange Partnership by providing functional/technical information on data elements, inquiries on data request processes, & appropriateness of data based on proposed research or policy questions. * Provide data validation to maintain data accuracy and troubleshoot complex data problems. * *Perform complex queries to extract data for ad hoc data requests/studies and use of pivot table functionality or statistical software to create cross-tabulation and other statistical analyses. * Provide comprehensive reporting and written summaries. * Design, create and update statistical tables and graphs or other visual representations of data; incorporate tables and graphics in report format to support important findings. * *Conduct policy analyses about student enrollment, demographics, performance and outcomes related to the transition of cohorts along the education to workforce pipeline. * Design and execute presentations that are crafted to provide relevant information based on audience or stakeholder needs. * Work collaboratively with internal and external stakeholders to improve the quality and comprehensiveness of data collection and reporting efforts as well as the timeliness of reporting and usefulness to end users. * Other duties as assigned * Denotes Essential Functions Minimum Qualifications Pay Band A: * Possession of a baccalaureate degree in educational psychology, psychology, statistics, or related field, with coursework in statistics, research methods, tests and measurements, or related subject areas and a minimum of 1 year of progressively responsible professional experience with responsibilities for administrative, institutional or program analysis; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Functional knowledge of principles, practices, and techniques in evaluation, research, and data analysis demonstrated by knowledge, understanding and ability to apply concepts, terminology. * Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations, and systems associated with academic research, analyses, data governance, and individual/educational confidentiality and privacy. * Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may occur in the area of evaluation, research, and data analysis. * Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals. * Demonstrated ability to operate a personal computer and apply word processing software. * Experience with facilitating and engaging large and small groups to obtain stakeholder feedback relative to established goal(s) and objective(s) for the meeting. * Experience with managing project activities and meeting logistics while meeting project deadlines. * Experience with creating tables/graphs or other visual representations of data in order to present important/relevant findings in reports, presentations, or written summaries. * Experience in developing and providing presentations through different modalities (e.g., in-person, or on-line platforms) to diverse audiences. * Experience in writing and editing of reports and other types of publications. * Ability to do detailed and accurate work. Pay Band B: * Possession of a baccalaureate degree in educational, psychology, statistics, information science, or related field, with coursework in statistics, research methods, tests and measurements, or related subject areas and 3 years of progressively responsible professional experience with responsibilities for administrative, institutional or program analysis; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of principles, practices and techniques in the evaluation or research and data analysis and the ability to apply these methods and techniques to a diverse range of data and administrative systems and processes as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. * Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with the protection of individual confidentiality and privacy policies such as the Family Educational Rights and Privacy Act (FERPA). * Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to operate a personal computer and apply word processing software. * For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Demonstrated ability to extract information from a dataset and identify and report important findings. * Demonstrated ability to write reports and clear, concise written summaries. * Demonstrated ability to design, create, and update statistical tables and graphs or other visual representations of data; incorporate these tables and graphics in report format to support important findings. * Demonstrated ability to utilize a personal computer and apply word processing and spreadsheet software to design, create and update tables/graphs which illustrate information clearly in order to present important/relevant findings. * Ability to do detailed and accurate work. Desirable Qualifications Pay Band A: * Demonstrated ability to perform statistical analysis of data using software such as SPSS, SAS or R. * Knowledge of SQL, PostgreSQL, MySQL, or Python Pay Band B: * Master's degree in educational psychology, psychology, economics, educational administration or related field, with coursework in statistics, methodology, research methods, tests and measurements, or mathematics. * Demonstrated ability to perform moderately complex queries to extract data from complex tables and reporting modules in order to create new datasets specific to policy or research question, or researcher request. * Demonstrated ability to develop, implement & manage a data element dictionary, end user glossary, & other metadata mgmt tools to create a resource to facilitate development of reports, ad hoc data requests & mapping of data across data systems & sectors. * Demonstrated ability with quantitative and qualitative methodologies. * Demonstrated ability to conduct data mapping from various source systems from early childhood program and service providers, education programs, and applicable state agencies. * Experience with analytics with higher education data. * Experience with analytics with unemployment insurance or other workforce data. * Experience with analytics with K-12 education data. * Ability to perform statistical analysis of data using software such as SPSS, SAS or R. * Knowledge of SQL, PostgreSQL, MySQL, or Python. * Knowledge of data warehousing or longitudinal data systems. To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: (1) resume, (2) cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met, (3) the names and contact information (telephone number and email addresses) of at least three professional references, and (4) copies of educational transcripts with CONFIDENTIAL DATA (ie. social security number, birth date, etc.) REDACTED. If requested transcripts are unobtainable by closing date, please indicate so where transcripts are required as an attachment. You will have a grace period of 7 days from closing date (02/04/2026) to email copies of your transcripts to *******************. Official transcripts will be required if selected to fill the position. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. Note: If you have not applied for a position before using NeoGov, you will need to create an account. Inquiries: Erika Hall, ************, ******************* EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************

Queen's is hiring multiple Physician Practice Assistant's (CMA's) at multiple locations around the island! To learn more, please call ************** and Chloe from HMC Career Services Department can assist you with getting connected with Queen's. Some PPA positions they're looking to fill: Physician Practice Assistant\- OP Physician Practice Assistant\- PRIMARY CARE Physician Practice Assistant\- SURG Physician Practice Assistant\- NEURO "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"647497434","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Title","uitype":2,"value":"Clinical Medical Assistant"},{"field Label":"Available To","uitype":100,"value":"Graduates"},{"field Label":"Industry","uitype":2,"value":"Health Care"},{"field Label":"City","uitype":1,"value":"Honolulu"},{"field Label":"State\/Province","uitype":1,"value":"Hawaii"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"96801"}],"header Name":"Queen's Health System","widget Id":"40**********072311","is JobBoard":"false","user Id":"40**********163003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"40**********938164","FontSize":"12","location":"Honolulu","embedsource":"CareerSite","logo Id":"eeqcw439641e48e25474f990f9dc53c6b2f12"}

GIS ANALYST (GEO): Bowhead seeks a GIS Analyst to support the Pacific Installation Geospatial Engineering Office located in Pearl Harbor, HI. The purpose of this contract is to provide geospatial solutions to attain, maintain, and sustain the PACAF and AFIMSC/Det 2 GEO vision of one geospatial information structure that electronically depicts built and natural infrastructure on each Air Force installation. **Responsibilities** + Demonstrate knowledge of advanced relational database concepts + Provide formal and informal training + Troubleshooting desktop, web, database, server + Demonstrate familiarity with server-side software to include InternetInformation Server (IIS) and Oracle + Produce technical documents + Demonstrate proficiency with other web development technologies includingbut not limited to HTML5, CSS, JSP, ASP, JavaScript, AJAX, JSON, REST, SQL, etc. **Qualifications** - Bachelor's degree in relevant technical field - Five (5+) years of experience with the use and administration of Esri's ArcGIS Desktop and Server solution - Experience with GIS data development and integrating enterprise geospatial applications into new and existing business processes - Familiarity with web mapping applications using JavaScript, HTML5, CSS - Familiarity with server-side software to include ArcGIS Desktop, ArcSDE, ArcGIS Server - CompTIA's Security+ certification Preferred Qualifications: - M.S. degree in a Scientific or Technical discipline - Experience with and knowledge of advanced relational database concepts - Experience troubleshooting desktop, web, database, server problems in a DoD environment - Experience providing formal and informal technical training - Experience with the DAF GEO Program - Experience with ArcPortal - Experience with Leica GeoSystems software - Experience with Autodesk's AutoCAD 3D Map - Experience with Trimble's resource, mapping, and survey grade GPS solutions - Knowledge of SDSFIE - Programming and scripting experience - Familiarity with server-side software to include Internet Information Server (IIS) and Oracle Physical Demands: + Must be able to lift up to 25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically Pay Range: Pay will be determined after contract award based on position, requireiements, and education. SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-23982_ **Category** _Information Technology_ **Location : Location** _US-HI-Joint Base Pearl Harbor-Hickam_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _10% - 25%_

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. The Revenue Cycle department monitors revenue cycle management for all Hawai'i Pacific Health hospitals, clinics and other entities. It achieves this through Revenue Cycle Task Force committees and processes for Hospital, Physician, Pharmacy, Pacific Islanders, Worker compensation, and direct oversight and management of the Billing, Charge Description Management, Coding, Admissions and Financial Service functions. Revenue Cycle staff monitor inpatient and outpatient charge posting, billing, and collection operation, while recommending and implementing policies and procedures to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. As the Project Analyst, you will play the crucial role of ensuring that assigned project managers and team members have accurate data and information to execute revenue cycle project activities to assist departments across Hawai'i Pacific Health in achieving their stated goals. You will provide essential data coordination and information collection services through analysis, development and documentation of business and clinical requirements. We are looking for someone prudent and organized, with excellent communication skills and a commitment to delivering the highest quality health care to Hawai'i's people. **Location:** First Insurance Center **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular **FTE:** 1.000000 **Bargaining Unit:** Non-Bargaining **Exempt:** Yes **Req ID** 28939 **Pay Range:** 76,814 - 96,013 USD per year **Category:** Management **Other information:** **Minimum Qualifications:** Bachelor's Degree in IT, MIS, Business or related field, or equivalent combination of education and experience. Two (2) years of combined IT, business office or financial experience demonstrating success using analysis to solve business problems. **Preferred Qualifications:** EPIC certification or proficiency in any revenue cycle application. Experience in leading business process changes and/or system implementation and with resolving revenue cycle issues and supporting revenue cycle users or applications. Experience with Excel and other reporting tools. Understanding of patient accounting. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Analyzes, designs, and develops information systems relative to information needs of specific programs and activities of a department(s) or within a major functional area of information technology; develops information technology systems and other work procedures for the automation of processes and the production of data; develops plans for the implementation and support of recommended systems and processes; and performs other related duties as required. There is one (1) immediate permanent full-time vacancy with the Department of Water Supply - Administration Division in Hilo. The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment. Examples of Duties * Formulates plans for the conduct of studies relating to the various work processes and procedures that may be converted to information technology systems. * Reviews records; interviews management personnel and employees. * Observes work methods and flow of work to secure necessary data. * Consolidates data; assesses and evaluates work processes and procedures that can be eliminated or consolidated. * Determines the feasibility of mechanizing various work processes and procedures; determines the kinds of information systems required. * Develops and prepares detailed plans and procedures for implementing new systems. * Designs forms for review and implementation by agencies concerned. * Prepares procedural manuals and operating standards. * Advises and assists management regarding various problems associated with conversion to information technology. * Works in close cooperation with operations and other departmental staff and with County level consultants in the field of information systems and analysis. * Conducts analysis and evaluation of the effectiveness of systems and procedures. * Integrates systems development with similar information technology of other agencies; prepares correspondence and reports of work activities. * Performs computer programming as a secondary assignment. * Performs other related duties as assigned. Minimum Qualification Requirements Training and Experience: A combination of education and experience substantially equivalent to: * graduation from an accredited college or university with a bachelor's degree (scan and attach a copy of your official college transcript to your application), and * two and one-half (2 1/2) years of work experience in the research, analysis and design of information technology systems, and * six (6) months of experience with the installation, set up, configuration, operation and repair of network systems, servers, personal computer hardware & software, and * possession of a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at the time of filing. (You will be required to submit your valid driver's license at the time of hire.) Note: Foreign transcripts must be accompanied by an official credential evaluation report in order to determine U.S. equivalency. (Scan and attach a copy of your official credential evaluation report to your application.) Substitutions Allowed: * Excess experience at the fully competent level in computer systems analysis, which involved the research, analysis and design of information technology systems, may be substituted for education on a one for one basis (i.e., one (1) year of experience for one (1) year of education). * A bachelor's degree from an accredited college or university in Information Technology, Computer Science, or Management Information Systems may be substituted for six (6) months of the required information systems analysis experience. * A master's degree from an accredited college or university in Computer Science or Management Information Systems may be substituted for one and one-half (1 ½) years of the required information systems analysis experience. Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application. Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week. Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application. Note: In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process. Knowledge of: principles and practices of public administration, organization, and management; information systems and analysis, design, and development; knowledge of electronic computers, data storage media/devices and other peripheral equipment, their capabilities and general processes; computer programming techniques; technical aspects of information technology, e.g., data base/data communication concepts; data sources and flow, interactions of complex systems, and capabilities and limitations of systems software and computer equipment; research and analytical methods and techniques; and principles of report writing. Ability to: gather, analyze, correlate, and evaluate facts, and make sound judgments; apply analytical reasoning; read and comprehend information technology manuals and other written materials; determine feasibility of converting various manual work processes to computer operations; analyze and apply machine capabilities to data processing operations; understand the legal and procedural requirements and the functions and organization of the programs under study; recommend procedures for conversion to information technology systems; plan efficient layouts, workflow procedures and processes, and integrate these into a complete information technology systems plan; prepare clear and concise reports and operating procedures; follow oral and written instructions; and establish an effective working relationship with manufacturers' representatives, departmental officials and employees. Selective Certification: Specialized knowledge, skills, and abilities may be required to perform the duties of certain positions. For such positions, certification may be restricted to eligibles who possess the pertinent experience and/or training required to perform the duties of the position. Requests for selective certification must show the relationship between the specialized training and/or experience requested and the duties of the position to be filled. Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations. Physical Effort Grouping: Light Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements. * Flexible Working Arrangements: Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.) * Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year. * Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year. * Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable). * Training and Development: The County has a variety of training and development opportunities for employees. * County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning. * Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service. * Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries. * Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions. * Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums. * Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees. * Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems. * Group Life Insurance: Free life insurance policy for active employees. * Credit Union Membership * Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty. All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information. Supplemental Information Please scan and attach these supporting documents to your on-line application, if required: * an official college transcript, * a valid driver's license, * a temporary assignment verification, * professional licenses, and/or * certificates, Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. ELECTRONIC NOTIFICATION TO APPLICANTS: Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV. Please add *********************** to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you. You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted. APPLICATIONS MUST BE FILED ONLINE AT: *************************************************** E-mail: *********************

Data Management: Reviews data sources and preps needed data. Identifies and communicates issues, limitations, and risks with data sets/reports. Identifies existing and new data sources. Performs data prototyping, if necessary, to agree what data can/not be used. Preps data for use in analysis, goes back to source if problems are found, and identifies other options/alternatives if problems cannot be resolved. Performs review of data to ensure completeness/accuracy/timeliness for the purpose of the analysis. Maintains tables that are necessary for department or corporate reporting. Ensures existing, approved, corporate tools used can accept/integrate the data. Works with external data contacts to resolve issues related to the delivery or receipt of data. Analytics and Technical Acumen: Performs required analysis, applies accepted statistical methodologies where applicable, and documents the process that was followed, and data sources/tools used. Consults with customers on the appropriate analytical approach, identifies benefits/risks, and makes appropriate suggestions to arrive at the desired outcome. Determines what kind of analytics will be performed (descriptive, predictive, prescriptive) and defines/documents overall framework. Understands various internal and external data sources available; uses expertise to utilize the most appropriate data source. Utilizes appropriate tools to load, integrate, and analyze data. Conducts analysis and documents findings, identifies unexpected anomalies and root cause (if possible) and determines if analysis can continue, identifies alternatives if anomalies cannot be resolved. Ensures reproducibility of outcomes. Documents entire analysis process, including business problem, data sources, methods and tools used, project reference, and outcomes. Implements pre-emptive actions, where possible. Gains the needed skills/knowledge when new technologies arrive and provides translation between old and new. Analytics/Reporting Tool Development & Training: Lead in the development and delivery of analytics/reporting tools for internal and external customers. Types of projects include the development, maintenance, and enhancements of self-service reporting tools and regular or ad hoc reporting. Applies a whole company perspective, draws upon previous knowledge and experience, and -- where necessary -- research new/other approaches to identify and agree upon objectives, approach, and success measures. Gathers customers requirements and translates them into actionable analytics and reporting tools. Defines delivery milestones and negotiates timeframes, monitors progress and periodically notifies customer of status. Provides training to customers on new tools/reporting capabilities Effective Communication: Prepare/present findings that are informative and audience appropriate. Reviews findings and outcomes with customer, ensures business problem/objectives have been met, and prepares documentation of the analysis. Where necessary, manage divergent views in the audience and advises the internal/external customer on any recommendations or options that will facilitate data and analysis driven decision making. Prepares a presentation of the analysis, process followed and reviews it with the customer to ensure the results are audience appropriate. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies for patients who need them-faster. **Job Summary** Datahub is responsible for sending and receiving PHI data that is generated in the CRM as part of the patient journey while they are seeking and on therapy. This includes integrations with multiple clients, pharmacies, and third-party vendors via file feed or API. We're seeking a proactive, detail-oriented, and process-driven Business Analyst to join our team and establish standards, streamline processes, and enforce consistency. **Responsibilities** + Lead and standardize the project estimation process as it relates to Data Hub to drive efficiencies and meet estimation SLAs + Standardize the User Story process within Data Hub + Document and maintain Data Hub best practices, checklists, playbook, specifications, and other relevant documentation + Collaborate with multiple stakeholders to identify opportunities and translate business needs into data feed and/or migration solutions + Communicate requirements clearly and effectively to both technical and non-technical audiences + Maintain weekly project reports, client request tool, and other reporting channels + Write detailed and consistent User Stories as it relates to the clients' data needs and the project ask at hand + Understand the upstream and downstream impacts of data in the Sonexus technology ecosystem + Work in conjunction with the BA and QA CoE to ensure timely communication, technical accuracy, thorough requirements, and other project necessities + Learn the Sonexus business, its clients, and internal processes + Stay current with emerging data technologies and methodologies **Qualifications** + Bachelor's degree in a relevant field (e.g., Data Science, Computer Science) or equivalent experience preferred. + 5+ years of experience in IT business analysis, preferably in healthcare or pharmacy-related domains preferred. + High proficiency in SQL and cloud-based data environments (GCP preferred). + Strong experience with data visualization tools (e.g., Power BI or Tableau). + Familiarity with healthcare/pharmacy data sources and metrics is a plus. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $115,500 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Queen's is hiring multiple Patient Service Representatives, Professional Billing Specialists, and Administrative Secretaries at multiple locations around the island! To learn more, please call ************** and Chloe from HMC Career Services Department can assist you with getting connected with Queen's. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"647497434","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Title","uitype":2,"value":"Healthcare Admin, Billing and Coding Specialist"},{"field Label":"Available To","uitype":100,"value":"Active Students;Graduates"},{"field Label":"Industry","uitype":2,"value":"Health Care"},{"field Label":"City","uitype":1,"value":"Honolulu"},{"field Label":"State\/Province","uitype":1,"value":"Hawaii"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"96801"}],"header Name":"Queens Health System","widget Id":"40**********072311","is JobBoard":"false","user Id":"40**********163003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"40**********938080","FontSize":"12","location":"Honolulu","embedsource":"CareerSite","logo Id":"eeqcw439641e48e25474f990f9dc53c6b2f12"}

Job DescriptionSenior IT Analyst (Tier 3 Service Desk) Reports to: Director of IT Employment Type: Full-Time, Exempt Department: Information Technology Compensation: $90,000 - $95,000 The Opportunity This is not a password-reset job. This is not a ticket-closer role. This is a Tier 3, final-escalation, systems-thinking, accountability-driven role for someone who takes ownership when the stakes are high and ambiguity is real. At Alpha Inc., the Senior IT Analyst is the person others call when the problem doesn't fit the playbook - when systems collide, controls matter, executives are impacted, and "good enough" is not an option. You'll operate at the intersection of technology, compliance, automation, and people, ensuring IT services are reliable, auditable, secure, and actually usable. You'll partner closely with System Admins and Security teams, serve as white-glove support for executive leadership, and help build the operational backbone that allows Alpha to scale across Hawaiʻi. If you're wired to own outcomes, not just tasks - keep reading. About Alpha Inc. Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We build projects that serve island communities for generations - and we take just as much pride in how we operate as what we build. Our culture is grounded in three core values: Lead with Heart - Respect, humility, and care for people come first. Strength in Unity - One team, many talents; no silos, no egos. Alpha Mentality - Grit, accountability, and a relentless drive to get better. This role is critical to protecting those values through strong systems, secure access, and operational excellence. What You Will Do As a Senior IT Analyst (Tier 3), you are the last line of defense and the architect behind better systems. Tier 3 Escalation & Technical Ownership Serve as the final escalation point for complex issues unresolved by Tier 1 and Tier 2 teams Perform deep troubleshooting across Microsoft 365, Okta, Intune, Entra ID, Box, UKG, Apple Business Manager, MDM, and related platforms Conduct root cause analysis and implement durable fixes that prevent repeat incidents Partner with System Administrators to resolve complex identity, integration, and infrastructure issues Define escalation standards and model calm, decisive leadership during critical incidents Executive & High-Impact Support Provide white-glove IT support to executive leadership with urgency, discretion, and professionalism Anticipate and mitigate technical risks that impact executive productivity Maintain strict confidentiality when handling sensitive systems, data, and communications Create clear, concise documentation tailored for executive users Identity, Access & Compliance Administer user lifecycle management across enterprise applications Support joiner, mover, and leaver processes with accuracy and auditability Sustain and operationalize NIST controls across identity, endpoint, and service delivery systems Translate security requirements into enforceable technical controls and repeatable workflows Maintain audit-ready documentation mapped to compliance requirements Workflow, Automation & Systems Improvement Own and continuously improve JIRA Service Management workflows, approvals, and escalations Build automation that reduces manual effort and improves SLA performance Apply scripting or low-code automation (PowerShell, Python, Okta Workflows, Zapier, etc.) Analyze trends, metrics, and audit findings to drive preventive improvements Use Confluence as the system of record for procedures and documentation Leadership Without the Title Mentor Tier 1 and Tier 2 staff through documentation, training, and hands-on support Create runbooks and troubleshooting guides that raise the bar for the entire team Coordinate with vendors to resolve advanced technical issues Participate in on-call rotation for critical systems What You Bring You're a technical problem-solver with an operator's mindset. Required Experience 5+ years of progressive IT support experience, including 2+ years in a Tier 3 or senior escalation role Strong hands-on experience with Microsoft 365, Okta, Intune, Entra ID, and Box Experience supporting C-level executives and mission-critical systems Proven experience sustaining NIST controls or supporting compliance readiness Advanced troubleshooting across mac OS, iOS, Windows, cloud apps, and identity systems Proficiency with JIRA Service Management and Confluence Preferred (But Not Required) Certifications such as Microsoft 365, Okta, Security+, or ITIL Scripting or automation experience (PowerShell, Python, Bash) Experience with UKG, Apple Business Manager, or MDM platforms Exposure to audits (NIST, SOC 2, ISO 27001, CMMC, etc.) Experience supporting remote or distributed environments Why Alpha? At Alpha Inc., IT isn't a cost center - it's a force multiplier. You'll: Solve complex, high-impact problems that directly support the business Influence how systems, controls, and workflows scale with growth Work with modern cloud, identity, and automation platforms Be trusted to own outcomes, not just close tickets Join a company that genuinely values culture, accountability, and people Requirements (Conditions of Employment) Employment at Alpha Inc. is contingent upon the following: Completion of standard pre-employment screening. A background check conducted after a conditional offer; past issues will be reviewed on a case-by-case basis in line with Hawai'i and federal law. Passing a drug test (for both full-time and part-time hires), conducted under Hawai'i's statutory requirements. Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawai'i law. Applicants must be authorized to work in the United States; we are unable to sponsor visas. Employment eligibility will be verified upon hire. If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************. If you're the kind of IT professional who owns problems, elevates systems, and leads without needing permission - Alpha Inc. is ready for you. #LI-ALPHASP