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Become A Solutions Analyst

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Working As A Solutions Analyst

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $101,780

    Average Salary

What Does A Solutions Analyst Do

Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

Duties

Computer systems analysts typically do the following:

  • Consult with managers to determine the role of IT systems in an organization
  • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
  • Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
  • Devise ways to add new functionality to existing computer systems
  • Design and implement new systems by choosing and configuring hardware and software
  • Oversee the installation and configuration of new systems to customize them for the organization
  • Conduct testing to ensure that the systems work as expected
  • Train the systems’ end users and write instruction manuals

Computer systems analysts use a variety of techniques such as data modeling to design computer systems. Data modeling allows analysts to view the processes and data flows even before programs have been written. 

Once programs have been written, analysts conduct in-depth tests and analyze information and trends in the data to increase a system’s performance and efficiency.

Analysts calculate requirements for how much memory and speed the computer system needs. They prepare flowcharts or other kinds of diagrams for programmers or engineers to use when building the system. Analysts also work with these people to solve problems that arise after the initial system is set up. Most analysts do some programming in the course of their work.

Most computer systems analysts specialize in certain types of computer systems that are specific to the organization they work with. For example, an analyst might work predominantly with financial computer systems or engineering computer systems.

Systems analysts help other IT team members understand how computer systems can best serve an organization by working closely with the organization’s business leaders.

In some cases, analysts who supervise the initial installation or upgrade of IT systems from start to finish may be called IT project managers. They monitor a project’s progress to ensure that deadlines, standards, and cost targets are met. IT project managers who plan and direct an organization’s IT department or IT policies are included in the profile on computer and information systems managers.

Many computer systems analysts are general-purpose analysts who develop new systems or fine-tune existing ones; however, there are some specialized systems analysts. The following are examples of types of computer systems analysts:

Systems designers or systems architects specialize in helping organizations choose specific types of hardware and software systems. They translate the long-term business goals of an organization into technical solutions. Analysts develop a plan for the computer systems that will be able to reach those goals. They work with management to ensure that systems and the IT infrastructure are set up to best serve the organization’s mission.

Software quality assurance (QA) analysts do in-depth testing and diagnose problems of the systems they design in order to make sure that critical requirements are met. They also write reports to management recommending ways to improve the systems.

Programmer analysts design and update their system’s software and create applications tailored to their organization’s needs. They do more coding and debugging than other types of analysts, although they still work extensively with management and business analysts to determine what business needs the applications are meant to address. Other occupations that do programming are computer programmers and software developers.

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How To Become A Solutions Analyst

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.

Education

Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Solutions Analyst jobs

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Solutions Analyst Career Paths

Solutions Analyst
Senior Business Analyst Information Technology Project Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Program Manager Information Technology Project Manager Director Of Information
Director Information Technology Infrastructure
13 Yearsyrs
Information Technology Analyst Business Analyst/Project Manager Business Systems Manager
Director Of Business Systems
12 Yearsyrs
Solutions Manager General Manager Senior Manager
Director Of Enterprise Architecture
14 Yearsyrs
Senior Analyst Senior Consultant Senior Manager
Director Of Information
10 Yearsyrs
Solutions Manager Senior Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Program Manager Technical Director Director Of Information
Director, Applications
13 Yearsyrs
Senior Business Analyst Senior Consultant Information Technology Manager
Information Technology Director
10 Yearsyrs
Project Manager Consultant Senior Consultant
Information Technology Manager
8 Yearsyrs
Quality Assurance Analyst Business Analyst Information Technology Manager
Information Technology Systems Manager
8 Yearsyrs
Senior Software Engineer Senior Project Manager Senior Product Manager
Principal Product Manager
10 Yearsyrs
Information Technology Consultant Director Of Information
Senior Director Of Information & Technology
13 Yearsyrs
Information Technology Consultant Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Project Manager Program Manager
Senior Project Manager
12 Yearsyrs
Quality Assurance Analyst Systems Administrator Director Of Information
Vice President Information Systems
10 Yearsyrs
Senior Analyst Senior Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
Senior Software Engineer Technical Manager Technical Director
Vice President, Technology
11 Yearsyrs
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Average Length of Employment
Staff Analyst 3.8 years
Systems Analyst 3.4 years
Senior Analyst 3.3 years
Principal Analyst 3.3 years
Systems Integrator 3.2 years
EDI Analyst 3.1 years
Systems Consultant 3.0 years
Business Analyst 3.0 years
Analyst Lead 2.9 years
Technical Analyst 2.8 years
Design Analyst 2.8 years
Automation Analyst 2.7 years
Solutions Engineer 2.7 years
Software Analyst 2.6 years
Analyst 2.4 years
Functional Analyst 2.3 years
Support Analyst 2.3 years
Solutions Analyst 2.0 years
Top Employers Before
Internship 5.6%
Consultant 5.3%
Top Employers After
Consultant 7.5%

Solutions Analyst Demographics

Gender

Male

59.8%

Female

38.3%

Unknown

1.9%
Ethnicity

White

73.6%

Asian

14.1%

Hispanic or Latino

8.4%

Unknown

2.9%

Black or African American

1.1%
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Languages Spoken

Spanish

44.1%

French

11.8%

Portuguese

5.9%

German

5.9%

Hindi

5.9%

Mandarin

5.9%

Hawaiian

2.9%

Chinese

2.9%

Vietnamese

2.9%

Dakota

2.9%

Gujarati

2.9%

Carrier

2.9%

Dutch

2.9%
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Solutions Analyst Education

Schools

University of Phoenix

16.2%

Syracuse University

6.0%

University of Arizona

6.0%

University of Maryland - College Park

5.1%

University of Maryland - University College

5.1%

University of Houston

5.1%

University of Kansas

4.3%

Temple University

4.3%

Georgia State University

4.3%

Kent State University

4.3%

University of Texas at Austin

4.3%

Capella University

4.3%

Columbia University

4.3%

Boston University

4.3%

Strayer University

4.3%

Kaplan University

4.3%

Grambling State University

3.4%

Illinois State University

3.4%

University of Iowa

3.4%

Ohio State University

3.4%
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Majors

Business

23.0%

Computer Science

8.7%

Computer Information Systems

8.4%

Finance

6.6%

Information Technology

6.6%

Management Information Systems

5.1%

Management

4.2%

Marketing

4.2%

Economics

3.8%

Information Systems

3.8%

Computer Engineering

3.7%

Electrical Engineering

3.3%

Communication

3.0%

Accounting

2.8%

Project Management

2.6%

Psychology

2.6%

Political Science

2.4%

Computer Networking

1.9%

Health Care Administration

1.7%

English

1.6%
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Degrees

Bachelors

51.3%

Masters

25.3%

Other

13.1%

Associate

5.6%

Certificate

2.4%

Diploma

1.4%

Doctorate

0.8%

License

0.1%
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Real Solutions Analyst Salaries

Job Title Company Location Start Date Salary
Senior Solutions Analyst Vitech Systems Group, Inc. New York, NY Dec 31, 2016 $161,500
Senior Solutions Analyst-Oracle Applications Lendingclub Corporation San Francisco, CA Feb 26, 2016 $145,000
Senior Solutions Analyst Lendingclub Corporation San Francisco, CA May 18, 2015 $145,000
Senior Solutions Analyst Lendingclub Corporation San Francisco, CA Dec 24, 2016 $144,450
SR. Salesforce Solutions Analyst ROVI Corporation Burbank, CA May 18, 2015 $140,000
SR. Salesforce Solutions Analyst ROVI Corporation Plano, TX May 10, 2015 $140,000
Customer Solutions Analyst 5 Stubhub, Inc. San Francisco, CA Mar 02, 2015 $137,000
Customer Solutions Analyst 5 Stubhub, Inc. San Francisco, CA Aug 01, 2015 $137,000
SR. Solution Analyst, GRC Solutions Metricstream, Inc. Palo Alto, CA Dec 05, 2016 $127,837
Advanced Solutions Analyst Sentinel Technologies, Inc. Downers Grove, IL Jul 14, 2016 $125,000
Senior Solution Analyst Sentinel Technologies, Inc. Downers Grove, IL Oct 20, 2016 $125,000
Solutions Analyst III-Vendavo Amerisourcebergen Corporation Chesterbrook, PA Feb 16, 2015 $125,000 -
$145,000
Solutions Analyst Excelacom Reston, VA May 24, 2016 $123,718
Solutions Analyst III-Material Master Data Management Amerisourcebergen Corporation Chesterbrook, PA Jul 15, 2015 $91,229 -
$152,200
Software Solutions Analyst Adam Information Technologies, LLC Fort Mill, SC Jul 16, 2015 $91,210
Software Solutions Analyst Adam Information Technologies, LLC Fort Mill, SC Oct 02, 2015 $91,210
Senior Solutions Analyst Vitech Systems Group New York, NY Sep 01, 2015 $91,110
Solutions Lead Analyst Citigroup Global Markets Inc. New York, NY Mar 20, 2015 $91,000
Senior Solution Analyst Mindtree Limited Phoenix, AZ Aug 22, 2016 $90,938
Senior Solution Analyst Mindtree Limited Phoenix, AZ Aug 19, 2016 $90,938
Senior Solution Analyst Mindtree Limited Phoenix, AZ Aug 17, 2016 $90,938
Solutions Analyst Vitech Systems Group New York, NY Apr 20, 2016 $81,267
Solutions Analyst ZS Associates, Inc. Philadelphia, PA Jan 11, 2016 $81,078
Solution Analyst Slalom, LLC Chicago, IL Jan 05, 2015 $81,000 -
$110,000
Solutions Analyst Leantaas, Inc. Santa Clara, CA May 09, 2016 $80,933
Solutions Analyst Leantaas, Inc. Santa Clara, CA Aug 19, 2016 $80,933
SAP OTC Solution Analyst Mead Johnson & Company, LLC Evansville, IN Dec 11, 2015 $80,725 -
$148,700
Lead SAP Record To Report Solution Analyst Mead Johnson and Company, LLC Evansville, IN Feb 08, 2016 $80,725 -
$148,700
Lead SAP Record To Report Solution Analyst Mead Johnson & Company Evansville, IN Jun 06, 2016 $80,725 -
$148,700

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Top Skills for A Solutions Analyst

SQLServerDataIntegrityBusinessRequirementsHardwareProceduresBusinessProcessWebFinancialWindowsServerRemoteDesktopPlatformProjectManagementWorkflowSubjectMatterTechnicalSupportTroubleshootArchitectureSetupActiveDirectoryUAT

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Top Solutions Analyst Skills

  1. SQL Server
  2. Data Integrity
  3. Business Requirements
You can check out examples of real life uses of top skills on resumes here:
  • Removed the dependency on third party database by establishment a new SQL server and database.
  • Increased data integrity by consolidating business rules across multiple channels into one business layer using SOA architecture.
  • Assisted in developing content and training materials; recommended enhancements and identified new business requirements.
  • Worked with Communications, Hardware, and Server groups to maintain healthy infrastructure operation.
  • Build processes and procedures around the implementation.

Top Solutions Analyst Employers

Solutions Analyst Videos

Day in the Life of a Corporate Banker | J.P. Morgan

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