How to hire a solutions analyst

How to hire a solutions analyst, step by step

Here's a step-by-step solutions analyst hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a solutions analyst job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new solutions analyst
• Step 8: Go through the hiring process checklist

What does a solutions analyst do?

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1. Identify your hiring needs

   Before you start hiring a solutions analyst, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect solutions analyst also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents solutions analyst salaries for various positions.

   Type of Solutions Analyst	Description	Hourly rate
   Solutions Analyst	Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.	$28-51
   Analyst Lead	The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials... Show more	$35-58
   Analyst	Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes... Show more	$25-47

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Project Management
   • Customer Service
   • Java
   • Visualization
   • Data Analysis
   • Salesforce
   • Shared Services
   • Architecture
   • Technical Support
   • Business Process
   • Lifecycle Management
   • HTML
   • Treasury
   • HR

   Check all skills

   Responsibilities:

   • Prepare customized sales proposals, manage forecast and CRM.
   • Manage CRM system to track and report sales performance relative to goals and develop improvement action plans.
   • Work with internal customers throughout the PC acquisition and deployment process to communicate status and manage expectations.
   • Create various Perl, VBscript and batch files to update or manage the registry and configuration of servers.
   • Manage and implement VMware infrastructure.
   • Develop, test, and modify UNIX programs to support DoD contracts.

   More solutions analyst duties

3. Make a budget

   Including a salary range in your solutions analyst job description helps attract top candidates to the position. A solutions analyst salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a solutions analyst in Louisiana may be lower than in California, and an entry-level solutions analyst usually earns less than a senior-level solutions analyst. Additionally, a solutions analyst with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average solutions analyst salary

   $80,370yearly

   $38.64 hourly rate

   ---

   Entry-level solutions analyst salary

   $59,000 yearly salary

   Updated December 20, 2025

   Average solutions analyst salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$107,037	$51
   2	New York	$96,965	$47
   3	Connecticut	$96,866	$47
   4	North Carolina	$91,928	$44
   5	New Jersey	$90,921	$44
   6	Washington	$90,729	$44
   7	Massachusetts	$89,675	$43
   8	Ohio	$87,632	$42
   9	Maryland	$87,062	$42
   10	District of Columbia	$86,956	$42
   11	Texas	$86,221	$41
   12	Illinois	$85,289	$41
   13	Indiana	$84,928	$41
   14	Georgia	$84,850	$41
   15	Minnesota	$81,789	$39
   16	Missouri	$81,267	$39
   17	Virginia	$80,693	$39
   18	Arizona	$79,663	$38
   19	Iowa	$77,990	$38
   20	Michigan	$77,944	$37

   Average solutions analyst salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Meta	$124,794	$60.00	148
   2	DocuSign	$117,297	$56.39
   3	Google	$117,286	$56.39	102
   4	BD	$116,094	$55.81	4
   5	Cargill	$114,234	$54.92	8
   6	BP America Inc	$112,068	$53.88	2
   7	Costco Wholesale	$111,317	$53.52	3
   8	Varian Medical Systems	$110,794	$53.27
   9	Amazon	$110,621	$53.18	285
   10	Slalom	$109,543	$52.66	245
   11	Pacific Investment Management Company LLC	$108,312	$52.07	7
   12	LinkedIn	$107,752	$51.80	10
   13	Memorial Sloan Kettering Cancer Center	$107,433	$51.65
   14	StubHub	$106,340	$51.13
   15	Xandr	$105,621	$50.78
   16	Barclays	$105,418	$50.68	1
   17	Conga	$103,762	$49.89
   18	GM Financial	$103,725	$49.87	19
   19	Milwaukee Tool	$103,628	$49.82	3
   20	DSW	$103,242	$49.64

4. Writing a solutions analyst job description

   A solutions analyst job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a solutions analyst job description:

   Solutions analyst job description example

   Experience Level: 5+ years' experience with telecom systems or Call Center expertise.

   Nice to Have Skills: Prepare and execute testing, including setting up Test Toll Free Number, testing all Routing and Agents in CPOD with Test Toll Free Number.

   Schedule/Hours: M-F Day shift CST, Manager is on EST(WV)

   Job Description:

   This role works with the USCAN Technology Team to manage and troubleshoot telephone systems that are used by customers and Healthcare employees.

   Manage and troubleshoot telephone systems (20-30%)

   Connect and troubleshoot CCaaS

   Understand, maintain and update:

   Skill routing

   Difference between H.323 and SIP stations

   Holiday tables

   Communicate with users and stakeholders

   Manage project on updating / replacing telecom system (70-80%)

   Work with call center managers to assess current and future need, including creating surveys to gather feedback

   Gather information, map out and document current system structure and call flows

   Research and assess appropriate technology for call centers

   Plan transitions from old to new technology

   Update System Translations in Existing Avaya Switch and CPOD

   Verify and update programming in Avaya CPOD

   Update Documentation with New Avaya CPOD numbering

   Prepare and execute testing, including setting up Test Toll Free Number, testing all Routing and Agents in CPOD with Test Toll Free Number

   Train users, including scheduling Basic Agent, training users and stakeholders before Go Lives

   Go Live preparation & execution, including preparing Go Live schedules, communicating with stakeholders, scheduling Porting from Existing Circuit to CPOD Circuit, testing all Routing and Agents After Toll Free Transfer, providing 1st day live support

   Qualifications/Requirements

   5+ years' experience with telecom systems or Call Center expertise

   Strong analytical, procedural and process skills experience

   Excellent oral and written communications skills

   Innovation, planning & documentation, develop new ideas through collaboration, document, plan, market, execute on creative ideas

   Team oriented, able to motivate and work well with diverse, cross-functional teams

   Able to work US standard working hours (Central or Eastern Time preferred) + flex time as needed.

   About MARS Solutions Group:

   MARS Solutions Group is an IT staffing firm with access to a wide variety of jobs at various clients across the country. We operate with the consultant's best interests in mind and align them with roles that match their skills, aspirations, and interests. MARS values our relationships with consultants. Therefore, we will stay in touch throughout the duration of the contract to ensure the job is going well and that the role meets their career development needs.

   Copy this example

   

5. Post your job

   To find solutions analysts for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any solutions analysts they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level solutions analysts with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   To find solutions analyst candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as dice, engineering.com, stack overflow, it job pro.
   • Post your job on free job posting websites.

6. Interview candidates

   Your first interview with solutions analyst candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   Sometimes, it's not enough to interview solutions analyst candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new solutions analyst

   Once you've found the solutions analyst candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new solutions analyst. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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