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Top 50 Solutions Analyst Skills

Below we've compiled a list of the most important skills for a Solutions Analyst. We ranked the top skills based on the percentage of Solutions Analyst resumes they appeared on. For example, 14.8% of Solutions Analyst resumes contained Business Requirements as a skill. Let's find out what skills a Solutions Analyst actually needs in order to be successful in the workplace.

These are the most important skills for a Solutions Analyst:

1. Business Requirements

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high Demand
Here's how Business Requirements is used in Solutions Analyst jobs:
  • Collaborated with project managers, software developers, vendors, and clients to facilitate collection of business requirements and technical specifications.
  • Coordinated events and activities with business stakeholders and technical personnel to facilitate identification and documentation of business requirements.
  • Interacted with business users to acquire a better understanding of client business process and gather business requirements.
  • Worked closely with product management to document business requirements and transform them into product solutions and specifications.
  • Involved in assessing High level Business requirements, Functional Specifications and proposing solutions for quick implementation.
  • Assisted in developing content and training materials; recommended enhancements and identified new business requirements.
  • Collect and analyzed clients business requirements and constraints, and evaluated existing voice solution.
  • Involved in assessing High level Business requirements, Functional Specifications for long term implementation.
  • Interpreted business requirements from developers, database admin and client to determine production needs.
  • Decompose business requirements and conduct performance evaluation between Microsoft & Amazon cloud services.
  • Elicited business requirements through active listening & questioning techniques.
  • Participated in collecting and reviewing global business requirements to produce an SAP Global Template for the Sales work stream.
  • Partner with technical analysts to design, build, test and deliver solutions that meet the business requirements.
  • Interfaced with business users to prepare and update Business Requirements Documents (BRD).
  • Conducted mass user interviews and gathered business requirements using JAD sessions with users.
  • Define and document business requirements, business process flows and diagrams.
  • Transformed business requirements into functional specifications focusing on process flow modeling, user interface design, and business process reengineering.
  • Managed projects from business requirements analysis to solutions delivery and support.
  • Collaborated with Capitals One's Rewards Tracking and Invention Factory team to create pre-sales solutions that satisfied their business requirements.
  • Participate in creating a Bus Matrix and Requirement traceability matrix by breaking down the business requirements for tracking.

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5 Business Requirements Jobs

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2. Pl/Sql

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high Demand
Here's how Pl/Sql is used in Solutions Analyst jobs:
  • Performed analysis, reverse-engineering and coding on SQL Server and Oracle/Web-based applications written in Java, PL/SQL and JavaScript.
  • Performed extensive Database Testing by writing complex PL/SQL Queries in TOAD to test different scenarios of the application.
  • Analyzed business requirements to help create the business layer on PL/SQL - reading data and applying business rules.
  • Used PL/SQL to query V3's relational database (oracle 11i), for test case set up.
  • Exhibit PL/SQL knowledge in writing ad-hoc queries to identify test cases and answer client data requests.

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3. Data Warehouse

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high Demand
Here's how Data Warehouse is used in Solutions Analyst jobs:
  • Partnered with application development, data warehouse, and implementation teams to facilitate team coordination.
  • Key responsibilities FTP submission, test data, integrating data into data warehouse, and improvements to on-line reporting software.
  • Partnered on Texas Instruments' High Availability, SAP and Data Warehouse.
  • Project manager to integrate claims data into a new data warehouse.
  • Delivered a new data warehouse and deployed a provider-facing BI dashboard.
  • Served as subject matter expert for Brazil data warehouse integrity.

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4. Customer Service

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high Demand
Here's how Customer Service is used in Solutions Analyst jobs:
  • Increased customer service levels for General Motors by developing process improvements that reduced order-to-delivery time and increased end-customer and dealer satisfaction.
  • Hired to support Account Managers within the company by updating internal databases and respond to any customer service-related needs.
  • Retain customers by providing efficient, courteous customer service; ensuring an extraordinary customer experience.
  • Received appreciation emails from customers referencing the excellent customer service given.
  • Provided excellent customer service to business and residential customers.
  • Provided customer service and support for a global, Internet based compliance software solution in the financial sector.
  • Communicated directly with account analysts, sales, and customer service staff to ensure proper maintenance of accounts
  • Designed business process flow for Message Center platform, thus improving communication between Customer Service and Agents.
  • Coordinate User Acceptance Testing with internal partners including Operations Analyst, Account Management and Customer Service.
  • Followed up with government clients to ensure the highest quality customer service was delivered.
  • Performed sales calls daily to ensure great customer service and to grow the business.
  • Dedicated to customer service excellence, working with high volume, high revenue accounts.
  • Performed reports daily and made customer calls daily to ensure great customer service.
  • Guide and mentor the development of fellow Customer Service team members.
  • Act as representative of the company ensuring courteous customer service.
  • Maintained an exceptional service level by offering top notch customer service and factual information to customers.
  • Warehouse Resource Managed twenty-five warehouse members and two administrative customer service representatives.
  • Provide exceptional customer service through troubleshooting skills and follow up to ensure that SLA's are met.
  • Call Center Provided a positive attitude and excellent customer service to all clients.
  • Create daily logs Meet monthly sales Provide excellent customer service Work as a team to meet monthly goals Calling and setting appointments

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1 Customer Service Jobs

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5. Web Application

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high Demand
Here's how Web Application is used in Solutions Analyst jobs:
  • Developed various web applications in PHP, running on Apache and MySQL.
  • Consumed SOAP based Web Services to integrate with the Web Application.
  • Created functional requirements and use cases for new business intelligent pricing and incentive B2C web applications for Chrysler Interactive Marketing Group.
  • Used Mongo DB as a data source for all the new internal web applications and analytics purpose as well.

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6. Project Management

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high Demand
Here's how Project Management is used in Solutions Analyst jobs:
  • Coordinated Project Management, Engineering, Professional Services, Operations, Sales teams and other internal partners for opportunity development.
  • Cultivate client satisfaction through efficient project management and effective communications.
  • Assume responsibility of Project Management for small-medium size projects.
  • Project management for upgrades of software and customization implementations.
  • Served as the liaison between business and systems analysts, developers and project management groups.
  • Project Management: Role of DBA and systems manager to client sites as required.
  • Advised project management staff on status of tasks and suggested updates to project plans.
  • Contributed to the project management process through the entire software development life cycle.
  • Perform on-site Logistics Support and assist the Project Management Teams as needed.
  • Project Management: - Lead small projects in support of business objectives.
  • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning utilizing Waterfall methodologies.
  • Project Management responsibilities included: Creating and managing comprehensive deliverables-based project plans.
  • Project Management activities to streamline processes for enhanced reporting Created complex Microsoft Project Plan to Track small and large projects.
  • Project management- Utilized project management skills to keep projects on task and to execute solutions in a timely manner.
  • Provided AGILE project management controls, project plans, timeline schedules, facilitated prioritization sessions, and reviewed defects.
  • Provide Project Management Support for mid-size to small projects Used Documentum to document User Interface screens and testing
  • Experienced with Agile Project Management for web, eCommerce, and enterprise software.
  • Project Management and rollout of IT Technology Systems throughout the hospital.
  • Project management and Co-Ordination between Onsite and Offshore team.

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15 Project Management Jobs

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7. Test Cases

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high Demand
Here's how Test Cases is used in Solutions Analyst jobs:
  • Developed/executed test cases and researched data discrepancies.
  • Reviewed solution documents, test cases and user documentation to deliver on client commitments which led to improved client experience.
  • Created and performed peer review of Test Plans, Test Cases and Test Results to validate their accuracy.
  • Develop testing strategy, test plans, test scenarios, and test cases.
  • Ensured that test cases are properly created and coordinated with clients during UAT.
  • Created test strategies to better streamline the development process of test cases.
  • Identified problem steps to duplicate test cases on customer and development instances.
  • Developed test cases and plans, and assisted with system testing.
  • Conducted test cases reviews and tracking of work developed
  • Assisted in designing test scenarios and test cases.
  • Consolidated and streamlined test cases and testing process.
  • Script and performing software test cases.
  • Test Cases (TE 20's) for both Configuration and RICEW Scenarios.
  • Build, utilize or manage Test Cases/Plans and execute those cases for solution validation that meets stakeholder's requirements.
  • Develop and coordinate test cases and planning to support requirements and project timelines.

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2 Test Cases Jobs

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8. Troubleshoot

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high Demand
Here's how Troubleshoot is used in Solutions Analyst jobs:
  • Supported IT systems for retail and outpatient pharmacies through remote troubleshooting of proprietary pharmacy dispensing and processing software.
  • Assist with diagnosis and troubleshooting on existing endpoint security products.
  • Provided client support on system operation and troubleshooting.
  • Assist with testing, creating user stories, use cases, and test scenarios, help troubleshooting issues found during testing.
  • Perform troubleshooting with Threat Management Gateway and Forefront TMG client the secures end-user's application, and network connectivity issues.
  • Provided technical support for proprietary software running in the Catalina partner network, including troubleshooting of down stores.
  • Experience in configuring and troubleshooting issues on Cisco 2960 switches, 2811/2901 routers, and Cisco VOIP systems.
  • SAP 1st line support (Installation, Account issues, printer troubleshooting).
  • Provided troubleshooting for more than 7K devices throughout hospital setting.
  • Performed troubleshooting end-to-end between the two sites.
  • Handle escalated tickets from Tier II Helpdesk personnel requiring in-depth troubleshooting or advanced research solutions.
  • Develop conclusions and strategic recommendations based on organization strategy Troubleshoot and resolve customer issues
  • Maintained good and effective communication link with all clients Troubleshooting the local area network and all systems on the network.
  • Provided technical support in Operation and Maintenance, Planning, Performance and Troubleshooting to the SOA Platform.
  • Experience in troubleshooting at all of the OSI layers, particularly at the first four layers.
  • Learned Crystal reports and Sybase SQL for advanced troubleshooting.
  • Analyze, test, and troubleshoot Cerner Millennium healthcare software.
  • Performed troubleshooting and fixed issues in a timely manner.
  • Support and Troubleshooting to Sybase Database Servers.
  • Download last Technology on broadband Credit Card machines and troubleshoot them Program Broadband &Wireless Nurits 8020, FD400 GPRS PCi.

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1 Troubleshoot Jobs

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9. Technical Support

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high Demand
Here's how Technical Support is used in Solutions Analyst jobs:
  • Collaborated with business analysts, developers, and technical support teams to define project requirements and specifications.
  • Created borrower accounts for online service and provided technical support when necessary.
  • Provided post-sales technical support for the Digital customer install base in California
  • Provided Tier II technical support for Windows 95, Windows 98, Windows 2000, and Windows XP Operating Systems.
  • Provide technical support for over 100 clients, including all AMS CommunityWorks clients, using software to document medication administrations.
  • Developed a working knowledge of the customer's business needs to better provide technical support in the business environment.
  • Provided Tier II technical support for Dial-Up Networking, Local Area Networking, Wireless Networking, and printers.
  • Provided on-site and remote technical support via telephone, on systems such as Mac OS, Windows XP/7.
  • Provided technical support in the operation and maintenance of personal computers and peripherals for 13,000+ employees.
  • Communicated with technical supports of PCCW's mobile phone vendors when problem arose.
  • Acted as technical support for Service Solutions team office of 8 PC users.
  • Provided Tier II technical support for Microsoft Office 2000 and Office XP.
  • Offer post-sale attention, installation and technical support of printing equipment.
  • Trained the implementation and technical support teams on new solutions.
  • Provided technical support and problem resolution for existing SAP users.
  • Supported two HP Sales and technical support teams.
  • Provide advanced-level business and technical support for clients in the multi-family industry.
  • Provide basic technical support for multiple Citrix environments to bank and mortgage clients.
  • Coordinated major trade show logistical and technical support around the Digimaster and Nexpress 2100 production systems for HUS.
  • Provided technical support and training to value added resellers (VARs).

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10. Process Improvement

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high Demand
Here's how Process Improvement is used in Solutions Analyst jobs:
  • Led department process improvement initiatives to create a standardized approach to investment analysis, business analysis, and work rate analysis.
  • Spearhead strategic process improvement initiatives utilizing thorough analysis of existing business procedures and identification of improved strategies or process flow.
  • Developed and maintained portal technology solutions that support process improvement projects, adhering to project guidelines.
  • Document artifacts describing objectives are constructed and business processes are assessed and process improvements promoted.
  • Contributed to process improvement through suggesting streamlining measures and processes change.
  • Underwrite renewal policies and Identify process improvements based on exposure.
  • Identify system usage patterns and potential process improvement opportunities.
  • Analyze current operational procedures to identify process improvements.
  • Generated an enormous business process improvement by eliminating the need to produce, distribute and collect over 5,400 distinct paper-based packets.
  • Play a key role in providing process improvement ideas to better serve our customers.
  • Implemented process improvement plan for Employee Solutions team throughout North America, resulting in a consistent way of working.
  • Analyzed client workflow and provided process improvement plan.

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1 Process Improvement Jobs

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11. Setup

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high Demand
Here's how Setup is used in Solutions Analyst jobs:
  • Provided system setup to contract implementation, coding and compliance, and provider database, ensuring accurate payment of claims.
  • Performed Gap analysis and provided end to end solution with custom components, workarounds, extensions, setup and conversions.
  • Assisted in setup and launch of a small network that the squadron deployed to other locations.
  • Configured and documented the entire security setup of the proprietary system for the client.
  • Worked with Global Scan servers, SSL networking scanning, configuration, and setup.
  • Performed other duties including connecting of computers, running wires, department setups.
  • Managed identification moves for Analysts and new employee setup in Lotus Notes.
  • Reviewed Expense Reports for internal travelers and assisted in account setup.
  • Review setup processing results intermittently through life of the account.
  • Configured Content Server & SCROM Adapter Setups in OLM.
  • Provide system setup and maintenance for SaaS Solutions.
  • Analyze third party application and the corresponding claims information for setup of Authentication and trust.
  • Audit of internaland external setup requests to ensure compliance - Troubleshoot problems that could be setup related.
  • Configured iRecruitment & SSHR modules for Multi Business Group Setups.
  • Analyzed inventories to setup structured milestones and deliverables without missing anyrequirement.

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12. UAT

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high Demand
Here's how UAT is used in Solutions Analyst jobs:
  • Evaluated all new technology investments utilizing the appropriate combination of business knowledge, systems knowledge and technical skills.
  • Created IT Portfolio by analysis and evaluation of the projects working collaboratively with all stakeholders.
  • Evaluated reported trouble conditions and provided technical solutions for network or physical issues.
  • Established metrics for evaluating processing platforms for equities and fixed-income products.
  • Analyze and evaluate business and system process and functional requirements.
  • Recognized high priority situations and took appropriate action.
  • Prepared documentation for UAT training and execution.
  • Perform system updates and participate in evaluation and implementation of system fixes and enhancements, utilizing SQL and Custom QC.
  • Work with stakeholders to evaluate and develop logical work flows, representative of business processes and industry best practices.
  • Created test plans, test plan documents, test scripts, and assist client in UAT testing.
  • Performed some LMS administrative duties such as updating class rosters and class evaluation data.
  • Designed Visit request, Visit summary, Account, Activity based reports using Actuate.
  • Received exceptional evaluations on all of my annual Staff Performance Appraisal Reviews.
  • Complete valuation process comparing Broker Price Opinion and Appraisal.
  • Performed a thorough ROI evaluation for senior management.
  • Developed test plans and UAT scripts.
  • Evaluate foreclosure and bankruptcy timelines for missed deadlines and possible curtailment.
  • Worked with the Business and Operations teams closely on UAT and pre-prod testing scenarios and post-production validations.
  • Provide First line UAT support for the produt delivered.
  • Work directly with Nursing Informatics on downtime situation.

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3 UAT Jobs

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13. Architecture

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high Demand
Here's how Architecture is used in Solutions Analyst jobs:
  • Increased data integrity by consolidating business rules across multiple channels into one business layer using SOA architecture.
  • Create functional design process requirements, implement business process architecture improvements to Integrity.
  • Managed installation, configuration and administration of Cisco equipment in IT architecture.
  • Participated in the development of solution architecture.
  • Design business solutions and lead project efforts to deliver both Sales and Marketing objectives and the desired IT future architecture.
  • Provide design, architecture, data dictionary, scripts, research, and detailed documentation while maintaining viable operations.
  • Design and review BI system Architecture with the team and implement strategies to various applications for seamless performance.
  • Involved in System Architecture solution, Project execution and implementation plan with resource loading.
  • Used Struts+ architecture which is very similar to current Struts2.0 developed by Fidelity.
  • Designed and proposed Information Data Architecture using ARIS across the enterprise data marts.
  • Used Struts+ architecture developed by Fidelity for the development of the application.
  • Designed and developed the client/server architecture needed to host system in house.
  • Model, test, implement and validate business process architecture.
  • Provided guidance on documentation of system architecture as well as in the specification of the component customizations.
  • Develop solution specifications for gathering functional requirements, usecases, architecture design, risk & mitigation analysis.
  • Partnered with the Consumer Global and Corporate IT Data Architects in developing a global data architecture roadmap.
  • Recommend software, hardware, and architecture to hospitals for server, san, and desktops.
  • Trained Verizon Operation Managers, staff and Global Complex team in Avaya System architecture.
  • Contributed to Ford Visteon Vista Project and SAP Operations Architecture.
  • Value Package/Bundling software transition into the Retek software architecture (2006) 4.)

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17 Architecture Jobs

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14. Sharepoint

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high Demand
Here's how Sharepoint is used in Solutions Analyst jobs:
  • Prepared migration project information for SharePoint 2013 and tested SharePoint 2013 test/staging environment.
  • Worked with SharePoint for implementation documentation / requirements and change control.
  • Served as a SharePoint administrator deploying solutions, troubleshooting user errors.
  • Manage incoming and existing mobile development assignments via SharePoint.
  • Complied with all record-keeping requirements of the rule by creating and customizing a SharePoint site to retain all forms.
  • Received training in Microsoft SharePoint, created sites, added video, and wrote the Corporate Intranet Governance.
  • Recognized for creative SharePoint branding and implementation from NASA headquarters for IT Labs intranet site.
  • Designed and Developed SharePoint 2010 based solutions for NASA customers using Designer, InfoPath 2010.
  • Assumed ownership of the global DTA SharePoint site, including comprehensive management and maintenance.
  • Managed the corporate intranet developed using SharePoint MOSS 2007.
  • Post, edit and retrieve project documentation using SharePoint.
  • Strategized and implemented a central SharePoint site for all enterprise-wide Legal reporting and form applications to exist.
  • Provided classroom training for Aviva North America users around SharePoint and other collaborative tools.
  • Supported end user with the business programs they currently run (SAI, Business Objects, SharePoint and Admanage.)
  • Continue to work closely with end-users on their development of SharePoint team sites and custom workflow solutions.
  • Develop and maintain SharePoint document libraries, lists, and knowledge and document management solutions.
  • Performed and supported SharePoint data migrations (SharePoint 2003 to 2007 and SharePoint
  • Evaluate 3rd party SharePoint add-ons and tools as requirements arise to develop SharePoint solutions for Capital Novus customers.
  • Implemented Nintex workflows and InfoPath Forms to create automated systems that integrated with SharePoint.
  • Develop and maintain SharePoint forms and workflows to automate client business processes.

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15. CRM

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average Demand
Here's how CRM is used in Solutions Analyst jobs:
  • Assisted support was actively integrating two enterprise solutions (QuAD home grown and PeopleSoft) into SAP's NetWeaver CRM.
  • Worked with Business Team to create use cases based on the Business user's requirements/ and or CRM needs.
  • Managed CRM system to track and report sales performance relative to goals and develop improvement action plans.
  • Prepared customized sales proposals, managed forecast and CRM.
  • Explored moving to another CRM solution.
  • Utilized Siebel CRM to manage and prioritize cases in order to meet established SLA guidelines.
  • Gathered needs and requirements from Sprint that could be used to enhance TEOCOs NEO CRM.

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1 CRM Jobs

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16. Active Directory

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average Demand
Here's how Active Directory is used in Solutions Analyst jobs:
  • Place workstations in the proper organizational units within Active Directory.
  • Supported Active Directory and Identity Management infrastructure operationally.
  • Utilized PowerShell to automate tasks against applications such as SharePoint Online, Exchange Online, SharePoint Foundations, and Active Directory.
  • Added and removed user privileges in Active directory and created shared folders at the client's request.
  • Create and update user accounts in Active Directory, as well as creating and updating distribution lists.
  • Provided technical support of 1000 + users worldwide in a Windows Active Directory Domain environment.
  • Reconciled Active Directory Sites and Services in support of SCCM project.
  • Experience managing accounts in Active Directory.
  • Unlocked users in Active Directory, POPS, Voicemail and reset password.
  • Assist in backend setup of new user accounts using active directory, exchange management console, infomax, and scuba.
  • Used Track it inventory management to track barcoded company assets Maintain active directory users and computers through Ad management tool.

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17. User Acceptance

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average Demand
Here's how User Acceptance is used in Solutions Analyst jobs:
  • Assisted with internal regression testing and certification and external user acceptance testing and certification for new software implementations updates.
  • Led integration testing with external customers as well as user acceptance testing for internal applications.
  • Performed quality review of developed solutions and ensured proper user acceptance.
  • Performed unit, system integration, and user acceptance testing of various releases; reduced production upgrade failures by 10%.
  • Performed user acceptance and integration testing; Reviewing bug reports from past versions and implementing appropriate design and code changes.
  • Provide support for the risk analysis/process dashboard reporting requirements (SQL, User Acceptance Testing and scripting).
  • Work closely with both the project manager and business analyst to better support user acceptance testing.
  • Created User Acceptance Test (UAT) documents to test and document the data results.
  • Supported Unit, Regression, User Acceptance and System Testing for developed Message broker components.
  • Executed user acceptance testing on web-based application as part of an agile development project team.
  • Participated as a resource on projects and conducted User Acceptance Testing.
  • Coordinate User Acceptance Testing and deployment of application releases.
  • Perform user acceptance testing to improve functionality of current pricing tools-Price Strat and Rules Based Pricing.

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18. QA

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average Demand
Here's how QA is used in Solutions Analyst jobs:
  • Lead Quality Assurance (QA) team for the development of an innovative B2B software platform first in the Oil Industry.
  • Lead a team comprised of users, QA, QC, and DBA to support Application Systems and Database upgrades.
  • Designed numerous functional requirements documents and then collaborated with engineering and QA to bring the product to market.
  • Collaborate with business stakeholders, QA testing team and developers to research and resolve application defects.
  • Created SAP Business Objects QAAWS queries to analyze and test the data in the data mart.
  • Lead QA team and enable the development of system test plans.
  • Assisted with electronic file maintenance, including QA and QC functions.
  • Managed release of documentation and addressed QA issues as needed.
  • Supported Business, Development, QA and Implementation.
  • Drive the confirmation of business and technical requirements QA work products created by each of the client functional teams.
  • Conducted 3 Amigos meeting to review story cards and solidify story points Supported dev and QA team during the Iteration cycle.

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19. End User

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average Demand
Here's how End User is used in Solutions Analyst jobs:
  • Consulted with end users to evaluate business requirements and design specifications.
  • Developed, designed and delivered end user training material.
  • Maintain and operate end user computing application/database.
  • Review, analyze, and evaluate client-provided requirements in order to deliver the best interface solution for the end user.
  • Delegated to work with business teams throughout the UAT cycle and ensure clean delivery of product to end users.
  • Train top management on products that have been developed and present training documents for end users.
  • Work closely with end user community to incorporate their SAP SRM/PM system change requests.
  • Provided training on navigating and using the system to all end users at locations.
  • Serve as Tier 3 end user support for history corrections and error remediation.
  • Rout, support, and troubleshoot tickets submitted by end users.
  • Helped end users resolve claims processing for payments and claim rejections.
  • Help support technicians and end users in troubleshooting and problem diagnosis.
  • Conduct end user training for both wireless and conferencing activities.
  • Perform A/V end user support and meeting set up.
  • Liaised between end user and other IT departments.
  • Supported end users through Go Live.
  • Defined business requirements and created wireframe UI designs for end user testing during development process.
  • Ideated and developed training materials to assist end users in maintaining information.
  • Trained administrators and end users, provided ongoing support via phone, remote software and onsite.
  • Assist with the development and delivery of HR systems training to core end users.

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13 End User Jobs

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20. ERP

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average Demand
Here's how ERP is used in Solutions Analyst jobs:
  • Prepared System Design Documentation: executive summaries of feasible solutions and presented recommendations for an enterprise-wide Contract Management solution
  • Developed skills in interpreting and updating spreadsheet data by compiling customer service performance information for monthly management reports.
  • Interpret requests to help solve for future inquiries, issues, or trends by developing effective processes that demonstrate forward thinking.
  • Managed up to 100 enterprise deployment projects annually to completion across 14 states, all on time and under budget.
  • Developed and maintained testing programs, in VBA and Java, to validate the data processing of client enterprise systems.
  • Use Verizon Enterprise Console to order new equipment, make rate plan changes, switch out device IMEI and SIM.
  • Designated owner of multiple enterprise modules including Self-Service, Security, Call Center and Customer Relationship Management (CRM).
  • Work with training vendors to develop training materials such as PowerPoint presentations, Participant guides, and Instructors guides.
  • Analyzed structures and data flow of client enterprise systems and programmed to improve performance of client enterprise systems.
  • Performed configuration of Enterprise structure, Sales and Distribution, Pricing, Logistics Execution and Billing Modules.
  • Developed new custom cost model for enterprise implementations, used as company standard.
  • Implement Document Management, Archival, Retrieval and Imaging Applications, enterprise level Utilize technical proficiency to troubleshoot LAN/WAN connectivity.
  • Gathered and managed requirements for enterprise Documentum project.
  • Recruited to analyze and review the enterprise wide portfolio management structure for Dignity Healthcare System.
  • Process flow mapping the enterprise tools, footprints, OSI, Sageworks, GIS Mapping.
  • Operated the procurement and rollout for the core infrastructure for the V3 ERP migration.
  • Provide remote and onsite support in a 24/7 enterprise environment.
  • Provide direct communication via teleconferences with Corporate Executive Team regarding new or modified clinical application tickets for powerplans and ordersets.
  • Update the production system with new and modified powerplans and ordersets.
  • Test and assess all new and modified ordersets and powerplans with the nursing informatics team before updating into the production environment.

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10 ERP Jobs

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21. Management System

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average Demand
Here's how Management System is used in Solutions Analyst jobs:
  • Designed and managed the delivery of a content management system to support an account servicing application using Vignette's StoryServer platform.
  • Worked closely with HR Stakeholders to understand their requirement for building Resource Management System.
  • Developed business/functional requirements and lead development efforts for an e-Commerce promotions management system.
  • Used Workforce Management systems to create new hire schedules based on staffing needs as well as building agent profiles once hired.
  • Specified, implemented, and supported Engineering, Chemical, Safety Health and Environmental Document Management Systems.
  • Lead analyst of account team implementing health and pension fund management system.
  • Used problem management system to ensure customer problems are resolved.
  • Ensured compatibility of new talent management system with Autozone's architectural standards and current systems.
  • Key projects Led project to implement legal department's enterprise-wide document management system.
  • Assisted with building, testing and implementing Soarian Financial Patient Access & Patient Revenue Management Systems.
  • Served as the developer for back-end and middleware programs in the Billing and Order Management System.
  • Designed company-wide talent management system to replace Autozone's legacy system built in Lotus Notes.
  • Performed requirements analysis and established specifications for several major enhancement efforts on the Skillport enterprise learning management system (eLMS).
  • Set up the Asset management system with Trackit Program 5.

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1 Management System Jobs

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22. SME

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average Demand
Here's how SME is used in Solutions Analyst jobs:
  • Conducted site surveys and developed customer needs assessments relative to current site PC configuration and user requirements.
  • Assisted with assigning workload assessment and communicating roles and responsibilities to employees.
  • Lead assessment facilitation efforts to determine initial project scope and duration.
  • Defined opportunities by conducting assessments and evaluations.
  • Analyze performance-based assessments to current policies and practices with recommendations and fixes to increase the IA posture of the DoD GiG.
  • Support clients SME's on assigned tasks to ensure it meets the specifications and needs of the projects within specified deadlines.
  • Act as customer advocate and SME (Subject Matter Expert) throughout the solution design, development and test phases.
  • Provide SME analysis for Securities and Fails exposures as well as assist in similar role for Banking Book products.
  • Served as internal SME for both banking programs and external SME to banking clients on ALG s rewards capabilities.
  • Used Assessment Administration functionality in I recruitment for creating Question bank for US & Canadian External Candidates.
  • Conduct Level of Effort (LoE) for vendor engagements and act as an ETL SME.
  • Leveraged process analysis skills to serve as a technical SME with a focus on sales.
  • Guided others to perform assessments.
  • Designated as subject matter expert (SME) for Early Retiree Reporting Program (ERRP) Blue Insight Self Service Solution.
  • Conducted JAD sessions with the SMEs, business user and technical team to gather the requirements.
  • Bridge communication between the business, developers and application Subject Matter Experts (SMEs).
  • Partnered with Medical Management leadership and SMEs to design internal dashboard.
  • Coordinate / manage post meeting deliverables with sales and companywide SME's.

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2 SME Jobs

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23. Suite

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average Demand
Here's how Suite is used in Solutions Analyst jobs:
  • Provide application support and coordinate problem resolution/item investigation primarily to Back Office/Settlement users of PCI application suite.
  • Defined and delivered full suite of Oracle Applications 11i using B2B integration with contract manufacturers
  • Managed the Citibank Financial System (Full Suite) processes for the UAT (User Acceptance Test) and Parallel environment.
  • Led the Operation Portal of the new Citibank Financial System (Full Suite) for North America.
  • Diagnose and resolve functional issues with Microsoft Office suite, Windows 2000 and XP operating systems.
  • Assist Endpoint Security team with research, testing and troubleshooting associated with companywide roll-out of the McAfee Enterprise Security Suite.
  • Provided onsite and remote support for Eureka voice analytic suite worldwide.
  • Better understanding processes of terminal operations Worked with an 18 client helpdesk that supported all platforms, and product suites.

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6 Suite Jobs

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24. Data Analysis

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average Demand
Here's how Data Analysis is used in Solutions Analyst jobs:
  • Used a variety of cost estimating methodologies and data analysis techniques related to new-business opportunities for medium to large size projects.
  • Collaborated with registration configuration team by focusing on data analysis, visualization, and reporting.
  • Identify areas for sales opportunities and provide data analysis illustrating client benefits.
  • Spearhead the management of data analysis systems, while identifying program database needs and aiding in database development.
  • Coordinate with clients for detailed information collection on a daily basis and provide data analysis results.
  • Created data analysis and SLA reports in Excel in response to leadership and client inquiries.
  • Led new hire training in investment analysis, data analysis, and process analyses.
  • Saved firm $500K by performing in house data analysis and data integrity scripts.
  • Performed data analysis and profiling using the SAP Business Objects dashboard and reports.
  • Led development and data analysis for metrics, reports and operational processes.
  • Supported and developed solutions for client(s) through data analysis and real-time queue reporting to enhance business development.
  • Provided data analysis documentation and project plans to remediate gaps between a new claim system and multiple data marts.
  • Create Data Analysis Adobe Omniture dashboards for IT stakeholders and business to track mobile conversions and revenue.
  • Open and/or remediate defects; Perform data analysis of instrument master waterfall and client accounts reference data.
  • Performed Data Analysis, Data Profiling(row/column level, statistics, pattern, etc.
  • Used TALEND as a integration tool for Big Data Analysis.

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3 Data Analysis Jobs

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25. SQL

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average Demand
Here's how SQL is used in Solutions Analyst jobs:
  • Involved in executing manual and automated test packages in SQL Server Business Intelligence Management Studio.
  • Gather data from various sources including AS400, SQL Server 2000/2008, and MS Access into central reporting SQL Server.
  • Used Visual Basic to create front end applications, and used SQL to create query-based search engine.
  • Designed and developed over 100 SQL queries to capture target audiences for gift solicitation and relationship cultivation.
  • Removed the dependency on third party database by establishment a new SQL server and database.
  • Worked with programmers to fix software application problems and make updates to SQL database.
  • Utilized queries and stored procedures to set security access for users in SQL 2005..
  • Created and maintained Logical Data Models and SQL scripts for COGNOS reports.
  • Involved tuning the mapping performance as well as tuning the SQL queries.
  • Utilize SQL query language as a key tool for analysis and support
  • Provided unique SQL scripts for data mining based on customer inquiries.
  • Provide administration and best practices for hospital's SQL Servers.
  • Perform database analysis using SQL to resolve live system issues.
  • Launched SQL Score-Carding Processes and a Code Review Forum.
  • Installed a production server dedicated to SQL Server.
  • Configured and installed customized TrackWise quality management software to customer specifications on SQL and Oracle backends.
  • Worked closely with MS SQL and Oracle DBA groups to determine best possible configuration for Storage LUN assignments and raid levels.
  • Project lead of the SQL Server Migration from version Microsoft SQL Server 2000 to Microsoft SQL Server 2005.
  • Developed SQL query and reports to analyze and flag package movement during global surge events.
  • Performed customization and parameterization of business rules using SQL and PL SQL.

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20 SQL Jobs

No jobs at selected location

26. PCS

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average Demand
Here's how PCS is used in Solutions Analyst jobs:
  • Designed and optimized new PCs based on user needs and Common Operating Environment rules and guidelines.
  • Created and managed group policies that are deployed to our Windows servers and PCs.

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27. Visio

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average Demand
Here's how Visio is used in Solutions Analyst jobs:
  • Process and manage wireless technology orders and provisioning, including activation procedures.
  • Conceived and developed prototypes for applications, visions and solutions.
  • Collected daily engineering reports for Major/Minor Revisions.
  • Involved in HealthMEDX Vision Electronic Health Records(EHR) Technology Implementation WYSE Device Manager and WYSE Thin Client Technology Deployment.
  • Audit included strategic vision; gathering and classification of data; requirement gathering, documentation, tracking, and testing.
  • Collaborated with technology groups across the technical divisions in order to leverage assets, resources and best practices.
  • Assist in developing an estimate to implement the ERP solution in other divisions and functions.
  • Created and managed the processes for the provision of 3rd party license codes to customers.
  • Worked with product manager to determine and document the solution's vision and scope.
  • Help support level I technical support for the Hospital division of Thomas Jefferson University.
  • Managed and developed a group of admin to execute the company's vision.
  • Helped engineer the back scanning process for the new imaging solutions division.
  • Presented vision to executives groups for project buy-in and funding.
  • Manage multiple projects with little to no supervision.
  • Acted as liaison for entire CMBS division.
  • Provide mockups, prototypes and product demonstrations that enable end-users to envision and shape future system functionality.
  • Provision Networks, Video, Data,Voice hardware/software support; wired and wireless data lines.
  • Used Visio to create Use Case, Process Flows, Swim Lane and Mock-up diagrams.
  • Gathered requirements and drove projects for the Nationwide annuities division.
  • Created Visio process flows, & Visio Swim lanes to represent complex interactions between the system and various categories of users.

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1 Visio Jobs

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28. Sdlc

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average Demand
Here's how Sdlc is used in Solutions Analyst jobs:
  • Developed and gathered the requirements for both the SDLC and PMLC documentation needed for leading both the technical and project team.
  • Involved in complete SDLC life cycle of the project such as analysis, development, testing, staging and execution.
  • Documented and maintained SDLC project documentation to include impact assessments, requirements documentation, user test plans and test cases.
  • Assisted in advancing division's Agile SDLC process, including adapting process to fit with enterprise quality management processes.
  • Process expert enhancing SDLC process on cross functional team s architecture review, automation models, requirements definition.
  • Spearheaded effort to transition IT SDLC from waterfall to Agile methodology.
  • Manage stages of Software Development Life Cycle (SDLC).
  • Start to finish SDLC systems and processes improvement.
  • Develop project plans to drive SDLC.

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29. Cerner

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average Demand
Here's how Cerner is used in Solutions Analyst jobs:
  • Promoted to Engagement Leader after successfully implementing and supporting Cerner s retail pharmacy solution in our on-campus clinic and pharmacy.
  • Assisted Integration/Project Architect to ensure consistent Cerner solution integration and implementations.
  • Provide internal and external clients with a high level of support across every Cerner solution, specializing in PharmNet.
  • Provide functional and technical expertise to our clients and collaborate with project teams who are implementing Cerner software.
  • Owned design, build, test, troubleshoot and train on various Cerner Millennium Solutions implementations.
  • Worked directly with both clients and developers on defects and enhancements to make Cerner code better
  • End user support of Cerner Millennium software.
  • Performed SELECT queries using Cerner Command Language (SQL) Filtered and sorted data involving departmental orders and their attributes.
  • Create clinical documentation for best practices for Cerner's eMAR and MAR Summary.

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9 Cerner Jobs

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30. Unix

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low Demand
Here's how Unix is used in Solutions Analyst jobs:
  • Launched and monitored both Windows and UNIX backup procedures and monitored automatic backups in progress on weekend shift.
  • Experienced knowledge of RDBMS, Windows 2003/2008 servers, Unix Shell, COGNOS Data Manager.
  • Configure and provide immediate resolutions for print servers: Windows, Unix, AS/400.
  • Developed SAP, UNIX and Oracle security procedures to ensure system integrity.
  • Worked with Microsoft, Unix, and Apple environments.
  • Installed and configured RAID-5 disk arrays under HP-UX, and configured/tested backups using Veritas NetBackup for Unix-based applications.
  • Created automated file movement scripts (cron jobs), between traditional windows networks and UNIX systems.
  • Navigated Autosys and UNIX to investigate failed jobs and provide a resolution to the application teams.
  • Write UNIX shell scripts to Automate and schedule the entire Data-Mart process via Tivoli.
  • Utilized Sterling File Integrator (Unix)/linux(Putty).

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3 Unix Jobs

No jobs at selected location

31. Internet

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low Demand
Here's how Internet is used in Solutions Analyst jobs:
  • Project lead and senior technical analyst supporting development of a MOSS-based internet portal platform.
  • Content for WEB Internet based presentments as well as mailing centers with capacity for up to 55 million pages-per-month.
  • Provided training to clients in the use of system and applications as related to Internet.
  • Provided Tier 1 technical support for FIOS internet, cable, and telephone services.
  • Provided Internet training to 5-12 employees in the use of system and applications.
  • Managed DNS, WINS, TCP/IP, and internet issues.
  • Key role in driving Ladbrokes towards the internet era of gambling and allowing the online business to grow rapidly.
  • Ensured Cargill Animal Nutrition website applications maintained a 99.1 percent uptime on multiple Internet servers.

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32. BI

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low Demand
Here's how BI is used in Solutions Analyst jobs:
  • Stabilized workforce, expanded skills training and promotional opportunities, and introduced team-based management style to strengthen employee commitment.
  • Configure and manage system event notifications logs to avoid any negative system issues to MobileIron server.
  • Administered account issues resolution; calculated quarterly account profitability.
  • Research, plan, implement, test, operate, and maintain Navy Federal's mobile device equipment and associated systems.
  • Act as Navy Federal Credit Union single point of contact for mobile device technologies, security and requirements.
  • Selected to work with VP and cross-functional IT groups to establish new IT Mobile Solutions team.
  • Gathered the requirements and discussed with the client and the Business Analysts regarding the technical feasibility.
  • Train the trainer responsibilities to the hospital liaison on Business Object report writing tool.
  • Assist with development of Mobile Device Hardening Standards to further secure all mobile devices.
  • Work as Project Manager on projects such as installing a secondary MobileIron test environment.
  • Serve as a primary point of contact for business in mobile solutions.
  • Prioritize assignments based on business urgency, risks, and resource availability.
  • Create and manage users in MobileIron Core console.
  • Developed informatica mappings to fit in claims business rules with enhanced logic for data consistency and improved code maintainability.
  • Work with product management and development teams to ensure that application usability/workflow issues are addressed efficiently.
  • Utilized IBM Sterling B2B Integrator/Gentran Integration Suite (SB2BI) to Map/Edit EDI 835's.
  • Create profiles via Apple Configurator to manage all mobile kiosk devices not in the MDM.
  • Authored and implemented efficiencies, reengineered process work flows for IT and Operation for business visibility and measurement.
  • Update Communication Plan Create Implementation Validation Report Update Traceability Matrix
  • Support mobile handheld devices such as Ipads, IPhones, and Blackberry's.

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15 BI Jobs

No jobs at selected location

33. Business Units

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low Demand
Here's how Business Units is used in Solutions Analyst jobs:
  • Collaborated with Microsoft licensing and business units to execute and validate pricing agreements.
  • Work with the business to leverage IT investments across all business units where applicable.

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1 Business Units Jobs

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34. HR

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low Demand
Here's how HR is used in Solutions Analyst jobs:
  • Develop and maintain a customer focused relationship with the key stakeholders through collaboration, timely communication, and responsiveness.
  • Guide clients through risk identification and analysis to manage risk proactively (both business and technical risks).
  • Managed, documented, defects, issues, risks, and escalations through the proper change management process.
  • Develop and apply new technical and business process expertise through the collection and analysis of client business processes.
  • Train Managers, supervisors, and end users and provide support for them through email and ticking system.
  • Single point of Contact for managing Annual salary review for all BP employees in SAP HR application.
  • Integrated, managed, and analysis processes through the developing of excel and statistical reports with Epidemiologists.
  • Maintain employee records in various HR systems; human capital, time and attendance and talent management.
  • Serve as the primary customer contact in the G&K Service HR Service Center environment.
  • Work simultaneously on multiple larger projects throughout all phases of the development life cycle.
  • Managed various projects that were below the 200-hour project threshold of the PMO.
  • Facilitate submission of new or maintenance services through Implementation and track to completion.
  • Project Manager for Valentine's, Mother's Day and Christmas top accounts.
  • Single point of contact for Americas regions for BP SAP HR production support.
  • Managed internal documentation to guide new employees through on-boarding process.
  • Create and manage a portfolio solely through client references.
  • Created business requirements for existing systems enhancements through workflow and gap analysis; ensured development met customer requirements.
  • Manage the timelineby presenting work to client at milestones throughout implementation.
  • Designed Self-Service product allowing employers access to member information through benefits enrollment module.
  • Install / program Wireless equipment thru Apriva (AT&T, Tmobile) carrier system.

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5 HR Jobs

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35. SLA

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low Demand
Here's how SLA is used in Solutions Analyst jobs:
  • Evaluate and negotiate business requirements; translate requirements into detailed user stories/design specifications; act as scrum product owner.
  • Understand the critical business processes and their functionality requirements and to translate them to system requirement specifications.
  • Worked with performance management groups to translate strategies into operational and financial policies and outcomes.
  • Managed project to map current SLA and operational reporting availability to new contractual SLA requirements.
  • Project Execution: - Created functional specifications to translate business requirements into application impacts.
  • Analyze system specifications and translate system requirements to task specifications for junior programmers.
  • Interpreted user requests and translated into business requirements to implement system changes.
  • Worked with development to translate requirements specifications into technical specifications.
  • Translated business and user requirements into new system requirement specifications.
  • Identify business/functional requirements and translate IT efforts to business impacts.
  • Analyze business needs and translate into functional and technical specifications.
  • Created and executed disaster recovery protocols for clients who are in production and constantly met the 99.7% up-time SLA.
  • Managed the operational reporting for the GM Account Business Management organization ensuring that all contractual SLA obligations were met.
  • Acted as an intermediary between users and developers, translating client feedback and requests into functional development goals.
  • Generated and delivered client invoices for monthly costs ranging in the millions, meeting client SLA's.
  • Developed customer support offerings aligned with client SLA's for new Windows based product.
  • Experience with global clients requiring language translation and extensive quality control.
  • Manage incident ticket queue to ensure SLA attainment.
  • Gathered clinical requirements and translated into Informatica Transformation Rules.
  • Key role in meeting 82% of SLAs by gathering statistical data relevant to provider and access user traffic.

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36. Salesforce

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low Demand
Here's how Salesforce is used in Solutions Analyst jobs:
  • Administer cases and customer information within Salesforce, quickly develop deep business and technical knowledge of Rainmaker products.
  • Worked with the Salesforce Customer Relationship Management package.
  • Worked on a SalesForce dashboard project to create tools for the Presale analyst to utilize for data integrity.
  • Vetted internal and external workflow tools to automate research process resulting in deployment of SalesForce for Cases product.
  • Document all case issues and resolution details in Salesforce - CRM system.
  • Developed cost recovery tool offering customer customized software solution that was ultimately sold to customer Salesforce Top Influencer

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5 Salesforce Jobs

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37. XML

demand arrow
low Demand
Here's how XML is used in Solutions Analyst jobs:
  • Used SOAP based messaging format to transfer requests and responses and validated the request and responses against XML Schema Definition.
  • Used JAXB for processing of the data in xml format.
  • Developed xml files for jsps and xslt for processing of the data.

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1 XML Jobs

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38. ETL

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low Demand
Here's how ETL is used in Solutions Analyst jobs:
  • Performed data migration of imaging metadata from the client legacy systems to V3 data bases (using ETL methodologies).
  • Designed, developed and maintained outside vendor data feeds from procurement of data to ETL pipeline to finalized data solution.
  • Validated ETL data in the data mart using the Business Objects reports/ dashboard developed by the development team.
  • Developed, tested, deployed, and maintained ETL (SSIS) solutions with many simultaneous tasks.
  • Evaluate and test a browser based benefits administration system for the company's chief client, MetLife.
  • Modeled the type 2 slowly changing dimension ETL for patients and providers.
  • Lead an offshore ETL team of three.
  • Extracted data from source systems and integrated the same in Informatica for ETL transformations as per client's needs.
  • Created an ETL data model for a new pre-authorizations data mart.
  • Implemented various ETL solutions using Informatica and BI Services using MicroStrategy for the reporting and analytics.
  • Implemented Informatica / ETL and DQ Governance and Practices across deliverables and tasks.
  • Designed and developed ETL processes using unix shell scripts and Teradata utilities like BTEQ, MLOAD, Fastexport.

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39. RFP

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low Demand
Here's how RFP is used in Solutions Analyst jobs:
  • Delivered Ongoing technical review for all national RFP and RFQ projects to provide responses for the HUS corporate team.
  • Review all necessary North Dakota RFP, proposal, assumption, etc documents to prepare for Requirements Definition Meetings.
  • Supported RFP responses and complex implementation projects or key clients resulting in timely delivery of requests.
  • Managed the RFI and RFP process for new business managers.
  • Supported $50M+ winning competitive U.S. government cost proposal development efforts, from pre RFP/RFQ release stages through contract award.
  • Develop and present multi-year pricing responses to Request for Quotation (RFQ) and Request for Proposal (RFP).
  • Involved in Pre sale activities (modeling, pricing, liquidity, presentations and RFP).
  • Developed presentations for national meetings Managed the RFI and RFP process for new business managers.
  • Collaborated with 24 HP Reps while responding to RFPs with product specifications and pricing.
  • Created RFQ/RFP template to be used for Web and UI Marketing initiatives.
  • Generated responses to customers Requests For Information/Proposal (RFI/RFP).
  • Project Building RFP (Request for Proposal) forms Involved in the Data Modeling phase of the application.

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40. Business Partners

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low Demand
Here's how Business Partners is used in Solutions Analyst jobs:
  • Work with business partners to elicit requirements and author requirements documents.
  • Oversee presentation and change management functions related to new strategies and process flow enhancements to upper management and business partners.
  • Provided guidance on ways to standardize process flows across Clinical Domain to business partners where process steps impact applications.
  • Establish Relationships with and acted as a liaison between various business partners as well as technical analyst and developers.
  • Worked with Business partners to create the site maps for customer facing website.
  • Provide web solutions across the organizational matrix and to key business partners.
  • Assist business partners with user training and documentation.
  • Communicated release activities to business partners, and interfaced between internal and vendor-side stakeholders to set and meet key program deliverables.
  • Work with key business partners to determine best practices to manage internal communications.
  • Perform phone/email outreach to BCBSNC vendors and business partners to resolve service issues.
  • Gather Business Requirements for system enhancements from business partners and IT staff.

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3 Business Partners Jobs

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41. Software Applications

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low Demand
Here's how Software Applications is used in Solutions Analyst jobs:
  • Involved in performing system analysis of software applications.
  • Experience with AD, Exchange, Basic Networking, Software applications, Hardware Break/Fix, service desk ticketing systems.
  • Implement and manage delivery, installation, and upgrades to software applications.
  • Directed training classes for both internal and external clients on software applications.
  • Major contact between client and development team for software applications.
  • Created training curriculums for proprietary software applications.

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42. VPN

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low Demand
Here's how VPN is used in Solutions Analyst jobs:
  • Configure VPN access using Secure VPN and Checkpoint Endpoint Connect for home and office wireless networks to work remotely.
  • Instruct end-users on VPN access using Cisco VPN Client.
  • Network connectivity includes LAN and VPN.
  • Performed security administration for Novell, Active Directory, Lotus Notes, VPN, SmartPhones, Tablets, laptops, desktops.
  • Worked on VPN tunnel creation and optimization between client networks and Vitech Hosted networks.
  • Supported remote associates using VPN Client IPass.
  • Reset User ACCOUNT ECOMMERCE Ethernet, RAS, cat5 patching, RJ11/RJ45, VPN

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43. EDI

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low Demand
Here's how EDI is used in Solutions Analyst jobs:
  • Assisted in Provider enrollment with Georgia Medicaid utilizing interchange/MMIS.
  • Worked with EDI Development to identify potential application defect/enhancements.
  • Directed a major initiative to move providers to a cost saving EFT solution complete with an EDI 835 for Remittance Advice.
  • Assisted in designing data elements for the importing and exporting of the intelligence and medical information into the common database.
  • Respond to service, product, technical, and customer-relations questions on subjects such as EDI File Tracking.
  • Work with Third Party Administrators to provide Medical, Pharmacy, Dental and Stop Loss quote reporting.
  • Lead analyst to implement new EDI functionality for suppliers and vendors: Wal-Mart, Target and CISCO.
  • Generate & Encrypt and Transmit Payment Medium File using Payment Run F110 via GXS MFT File Transfer.
  • Facilitated technology sales to top 1000 target government agencies and non-profits exceeding $575,000.
  • Negotiate with Risk Department and Banking the conditions and terms of the credit applications.
  • Designed, write and edited research documents, workbooks, fact sheets and brochures.
  • Created EDI power points and training tools for new hires.
  • Trained clients and vendors on new EDI software.
  • Work with Quality Medical Report(QMR)
  • Research Trauma Telemedicine in civilian setting and create an executive summary to managers.
  • project design and formulate a new position to integrate large volumes of medical data into a common database on combat injuries.
  • Performed ad hoc maintenance and support tasks with the customer for any issues received in medical claims or pharmacy area.
  • Implemented Travel Mgmt Module for Customers needing Field Visit.
  • Created a 2 year project plan for implementing Clinical Analytics Created a 1 year project plan for Medication Reconciliation.
  • Utilize Ultra Edit to Breakdown 4010/5010 EDI files .Strong technical knowledge in the IT/EDI industry.

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44. JAD

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low Demand
Here's how JAD is used in Solutions Analyst jobs:
  • Led all major projects as the Project Manager for the cross-functional teams as well as JAD sessions.
  • Led cross-functional JAD sessions to develop design solutions that meet operational, business and technological needs.
  • Facilitated Joint Application Development (JAD) and Joint Application Review (JAR) sessions.
  • Lead JAD sessions with client business owners, client and internal IT resources.
  • Facilitated JAD work sessions to drive out requirements for prototype development.
  • Facilitated JAD sessions with consultants, business owners and developers.
  • Conduct JAD sessions to discuss and understand business requirements.
  • Lead and engage in JAD sessions.
  • Liaised with business users and stakeholders via JAD sessions to understand and analyze current business processes and problems.

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45. Citrix

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low Demand
Here's how Citrix is used in Solutions Analyst jobs:
  • Shadowed and resolved user issues in medical charting and billing software remotely via Citrix Presentation Server.
  • Provide training on proper log in procedures in a Citrix environment.

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46. Client Issues

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low Demand
Here's how Client Issues is used in Solutions Analyst jobs:
  • Give updates on client issues and their resolution to different members of management that oversee different hospitals/areas of the country.
  • Utilized technical expertise to configure systems and solve client issues and concerns that minimized downtime to the business units.
  • Partner with departments company-wide to ensure timely and accurate resolution of client issues.
  • Interact efficiently and effectively with various Beeline departments to resolve client issues.
  • Use technical knowledge and consulting skills to troubleshoot and solve client issues.
  • Identify process improvements based on exposure to client issues and concerns.
  • Document and update client issues and resolutions using Heat.
  • Test and recreate onsite client issues for technical support and manage the proposed project solution throughout an Agile development process.
  • Researched commercial client issues and provided resolutions in a timely manner.
  • Provide remote and onsite support for various client issues.

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47. Technical Solutions

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low Demand
Here's how Technical Solutions is used in Solutions Analyst jobs:
  • Work with technical team to design, test, implement technical solutions and ensure solution meets business needs.
  • Review of the Technical Design Documents for each of the technical solutions.
  • Provided technical solutions for problems that arose in the business line.
  • Worked as a level two Technical Solutions Analyst for the integrated perioperative, intraoperative and Critical Care product lines.

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48. Software Solutions

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low Demand
Here's how Software Solutions is used in Solutions Analyst jobs:
  • Provided multiple software solutions and systems analysis on Java/Oracle Based web platforms.
  • Specialized in the implementation of software solutions, as well as high-end monochrome and color digital presses.
  • Maintain the showroom floor making sure that all equipment is working properly and software solutions are functioning.
  • Demonstrate equipment and software solutions to potential customer on the applications that will streamline their workflow process.
  • Branch with highest percentage of Software Solutions sales Core professional competencies include:.

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49. Customer Requirements

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low Demand
Here's how Customer Requirements is used in Solutions Analyst jobs:
  • Investigated complex customer requirements, analyzed organizational processes, designed new processes, and performed software implementations for customers.
  • Provided technical support to Sales Executives in determining the feasibility of product to meet customer requirements.
  • Gathered and documented customer requirements along with detailed functional design specification and system documentation.
  • Define conceptual solution design based on customer requirements and document the details in CDD (Conceptual Design Document).
  • Worked with Executive Management on special operating plans to meet the customer requirements.
  • Identify On-Site resources required to meet the customer requirements.
  • Maintain excellent communication with allareas of the warehouse (shipping, production) to ensure fulfillment of customer requirements

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8 Customer Requirements Jobs

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50. Training Programs

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low Demand

Solutions Analyst Jobs

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20 Most Common Skills For A Solutions Analyst

Business Requirements

21.1%

Pl/Sql

8.2%

Data Warehouse

8.0%

Customer Service

7.7%

Web Application

6.8%

Project Management

6.1%

Test Cases

5.6%

Troubleshoot

3.8%

Technical Support

3.6%

Process Improvement

3.1%

Setup

2.9%

UAT

2.9%

Architecture

2.8%

Sharepoint

2.7%

CRM

2.5%

Active Directory

2.5%

User Acceptance

2.5%

QA

2.4%

End User

2.3%

ERP

2.3%
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Typical Skill-Sets Required For A Solutions Analyst

Rank Skill
1 Business Requirements 14.8%
2 Pl/Sql 5.7%
3 Data Warehouse 5.6%
4 Customer Service 5.4%
5 Web Application 4.8%
6 Project Management 4.3%
7 Test Cases 3.9%
8 Troubleshoot 2.7%
9 Technical Support 2.6%
10 Process Improvement 2.2%
11 Setup 2.0%
12 UAT 2.0%
13 Architecture 2.0%
14 Sharepoint 1.9%
15 CRM 1.8%
16 Active Directory 1.7%
17 User Acceptance 1.7%
18 QA 1.7%
19 End User 1.6%
20 ERP 1.6%
21 Management System 1.6%
22 SME 1.5%
23 Suite 1.5%
24 Data Analysis 1.5%
25 SQL 1.5%
26 PCS 1.3%
27 Visio 1.2%
28 Sdlc 1.2%
29 Cerner 1.1%
30 Unix 1.1%
31 Internet 1.0%
32 BI 1.0%
33 Business Units 1.0%
34 HR 0.9%
35 SLA 0.9%
36 Salesforce 0.9%
37 XML 0.9%
38 ETL 0.9%
39 RFP 0.8%
40 Business Partners 0.8%
41 Software Applications 0.8%
42 VPN 0.8%
43 EDI 0.8%
44 JAD 0.7%
45 Citrix 0.7%
46 Client Issues 0.7%
47 Technical Solutions 0.7%
48 Software Solutions 0.7%
49 Customer Requirements 0.7%
50 Training Programs 0.7%
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