Solutions analyst work from home jobs

This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met Essential Job Functions: • Elicit and manage a technology project's business scope - needs and features • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.) • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team. • Clearly document and manage detailed requirements for the technology system • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively • Act as Systems Matter Expert (SME) or source of knowledge for supported systems • Participate in the design process to ensure it supports business requirements and an optimized user experience. • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed. • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Required Skills: • Analytical Skills; critical thinking, creative thinking, and problem solving. • Visio/Miro, Word, Excel and PowerPoint • Work within a customer oriented, positive team environment • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff • Provide support on single projects and initiatives within scope, budget and timeline • Organization and communication skills

Full-time remote position Core Responsibilities: Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like Azure DevOps Risk Reduction: Capture business requirements working with end users/customers. Maintain exceptions/issues, submit Risk Assessments, while collaborating with Engineers to implement solutions Enhanced Security: Collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes and reduce administrative overhead Planning and Reporting: Assist with Agile/SAFe processes and ensure quarterly IAM objectives are met as part of the overall Mission Padlock program. Generate weekly/monthly/quarterly metrics across the IAM program Technical Requirements: Understanding of identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing various requirement analysis techniques including stakeholder interviews, requirements workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog Collaborate with vendors on the design, development, and delivery of new products and platforms Evaluate alternative solutions and processes as necessary Identify risks/issues and collaborate with the project/product team to mitigate Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels Manage multiple priorities independently and/or in a team environment Required Qualifications: Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or the equivalent combination of training, education, and experience 8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities Knowledge of software/system engineering best practices Effective planning, research, analytical, and problem-solving skills Ability to effectively plan, organize, and prioritize multiple large, complex efforts Ability to communicate technical concepts to both technical and non-technical stakeholders Ability to manage multiple priorities independently and/or in a team environment to achieve goals utilizing effective planning, organization, and time management skills Ability to resolve problems and identify root cause Effective interpersonal, verbal, and written communication skills Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio Preferred Qualifications: Experience with Financial Services industry applications, systems, standards, practices, and trends SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other IT industry certifications Experience with Microsoft Azure DevOps Deliverables: Requirements Delivery Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components. Focus on identity lifecycle events like provisioning, authentication, password resets, and self-service workflows Systems Documentation: Mapping, Reporting, Diagramming Draft and assist architect and Engineer to create visual process models illustrating key workflows: provisioning, authentication (including SAML, OAuth2/OIDC), self-service, and integrations with internal and external systems Diagrams should delineate decision points, exception pathways, and error handling routines Technical Design Specifications Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces Runbooks and Deployment Guides Write step by step operational instructions for setting up and maintaining the IAM environment: installing components, configuring directories, setting policy agents, managing certificates, rolling back changes, and executing daily maintenance routines. CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Duties ERP System implementations - Extensive experience in SAP, Oracle, or IFS required. Business Analysis - Work closely with the business to transform business needs into technical requirements to ensure Software Developers understand business requirements and processes. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying needs. Documentation - Deliver documentation as needed and/or defined by documentation standards, which include business requirements, functional requirements, use cases, and documents that are part of the Software Development Lifecycle. Testing - Test software products to ensure business needs are met, consult with the business and Software Development Engineers to improve usability, and recommend product improvements. Business Process- An understanding of business processes including material management, invoicing, P. O's, A.P, general warehouse, inventory planning. Communication - Communicate and collaborate with the business to analyze needs and functional requirements. Provide management with project status reports and updates as directed. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion. Continued Learning, Training, and Miscellaneous - Stay informed of advances and pertinent changes in the industry and provide training and knowledge transfer to the IT Department. Minimum Qualifications 5-7 years related experience High school diploma or equivalent Travel (10-20%) Occasional overnight stays (5-10%) Preferred Qualifications High school diploma or equivalent required, along with 5 plus years of experience. Good time-management, problem-solving, written, verbal, analytical, and interpersonal skills. Professional experience leading and supporting successful projects. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

This is a fully remote role. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external). The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an understanding of the end users' current business processes. Elicit business requirements. Create/Maintain Business Requirements Documents (BRD). Facilitate cross-functional requirements review (BA/DEV/QA). Secure Approval/sign-off for BRD. Support the development and testing of deliverables. Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s). Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications. Facilitate UAT; share results. Secure UAT approval/signoff. Develop Go-Live Plan (when needed). Create training materials, including Train-The-Trainer model, as needed. Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary. Maintain process documentation, revising at the conclusion of projects to reflect the new state. Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks). Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities. Identify areas of potential process improvement, recommending and implementing changes. Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle. Support and mentor team members. Adhere to PMO and IT processes: Collaborate with co-owners across the organization to ensure project success. Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary. KNOWLEDGE, SKILLS, and/or ABILITIES Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases. Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc. Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and be self-motivated. Ability to work in a team environment. Ability to adapt to change in a consistently evolving technical environment. Proven capability to collaborate with business stakeholders at all levels EDUCATION and/or EXPERIENCE Bachelors' Degree in related field or equivalent industry experience. 3+ years of experience in a Business Analyst or closely related role. 3+ years of experience facilitating integrating implementations. Basic Microsoft Office, ERP, WMS and office productivity software familiarity.

Please send current resumes directly to ************************* Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG ********************************************* 100% REMOTE CONTRACT - Senior Reference Data & Investment Data Analyst with Private Markets domain experience is MUST Location: 100% remote working EST hours. MUST be physically based in the US and EST/CST time zone. MUST HAVE Investment Business Analyst / Data Analyst. Private Markets domain experience is MUST 10+ years of Data Analysis experience working with investment data 10+ years working with SQL Significant experience Data Mapping, Data Modelling, and data extractions Strong understanding of reference data. Experience with Privates, Hedge Funds. 12+ month contract opportunity Estimated Min Rate: $70.00 Estimated Max Rate: $80.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

NOTE: This role is NOT open to C2C companies NextGen Applications Analyst - Regulatory Upgrade Multiple Sites (Remote with Limited Travel) Start: Mid/Late August | Orientation/Training ~30 days Duration: Through 2027 About the Role We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide. Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country. Key Responsibilities Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades. Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs. Collaborate with cross-functional technical and clinical teams to ensure smooth implementation. Troubleshoot and resolve upgrade-related application issues. Ensure compliance with regulatory, security, and infrastructure standards. Contribute to readiness calls and go-live support, occasionally on weekends. Required Experience Hands-on experience with NextGen 8, including: UI enhancements and navigation redesigns Adaptive Content Engine (ACE) template configuration APSO documentation workflows Understanding of NextGen 8 infrastructure requirements and environment setup. Experience supporting migrations of healthcare applications to AWS or similar environments. Strong problem-solving, communication, and collaboration skills. Travel Expectations Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence. Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts). If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.

At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst. The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization. Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. Objectives of this role Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks Identify trends and opportunities for growth through analysis of complex datasets Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets Create best-practice reports based on data mining, analysis, and visualization Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data Work directly with managers and users to gather requirements, provide status updates, and build relationships Required skills and qualifications Entry Level mining data as a data analyst Proven analytics skills, including mining, evaluation, and visualization Technical writing experience in relevant areas, including queries, reports, and presentations Strong SQL or Excel skills, with aptitude for learning other analytics tools

About the Role: Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in. In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey. Core Customer & HubSpot Responsibilities: You'll act as a trusted consultant, owning projects from sales hand-off through delivery: Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations Configure and optimize HubSpot Marketing, Sales, and Service Hubs Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.) Create custom properties, pipelines, and permission sets aligned to client RevOps strategies Guide clients through strategic planning, technical solutioning, and RevOps best practices Drive CRM and data hygiene standards that support clean, reliable reporting Deliver clear documentation and training to empower client teams Build advanced reports and dashboards to surface insights and drive accountability Identify new growth and improvement opportunities within client accounts Manage client relationships and project timelines with a proactive, solution-first mindset You'll Excel in This Role If You Have: 5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS Experience acting as a strategic consultant or agency partner, directly supporting clients Strong technical expertise with CRM design, marketing automation, data migration, and reporting A strategic mindset and the ability to connect the dots between business goals and technical solutions Confidence in managing cross-functional projects and facilitating change Clear, client-friendly communication skills (you can simplify complex concepts with ease) Bonus Points For: Experience working at a HubSpot Solutions Partner or digital agency Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace A knack for building scalable systems that fuel growth HubSpot certifications (Marketing, Sales, Service, or Ops Hub) Why Process Pro? Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!). Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential. We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment. The right fit will value: An always-learning, always-growing mindset Collaboration and team focus Kindness and integrity Motivation and ownership 👉 Apply now. We'd love to hear from you! Salary Range: $85,000 - $100,000 (dependent on experience & skillset) Benefits: Health, vision + dental insurance 20 days of PTO Standard US paid holidays 2 company mental wellness days Flex hours & fully remote team Bonus quarterly program Professional development program Health and Wellness stipend 401k matching (eligible after 6 months of employment) Parental leave benefits Short-term disability insurance benefits Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)

Our client, a biopharmaceutical company, has an opening for a Solutions Architect to oversee a complex program with a goal to be a strategic advisor in regard to architecture, business process mapping, and data modeling. Candidates must have experience with the requirements below pertaining to AI . The Solution Architect is responsible for designing and delivering technology solutions that meet business needs while adhering to enterprise standards. They translate conceptual and logical architectures into implementable physical designs, ensuring solutions are secure, compliant, and scalable. This role partners closely with analysts, engineers, vendors, and business stakeholders to ensure design integrity from planning through implementation. This role will primarily be a remote position; however, would need to come onsite for a workshop maybe 2 or 3 times over the entire course of the contract engagement. Contract Duration: 6 months (strong potential to extend to a year) Location: North Chicago, IL (Lake County area) Required Skills & Experience Minimum 7 years of experience in Solutions Architecture. Experience with simulation applications, experience with AI applications, GenAI, and Machine learning (important component). Experience with creation of documentation Strong technical depth across application, data, and integration design Awareness of cross-domain interactions and dependencies Delivery-focused with attention to timelines and quality Excellent communication across business and technical audiences Compliance, risk, and security awareness Core Job Responsibilities Design and document physical solution architectures for assigned projects Define integration, data, and deployment models Ensure compliance with enterprise standards, ARB governance, and regulatory requirements Collaborate with BAs, engineers, and security/infrastructure teams Guide development and validate solutions against design Maintain architecture documentation and reusable patterns Participate in post-implementation reviews and lessons learned Additional Information Will include tools like multivariate data analysis or anomaly detection, golden backed monitoring, predictive quality, and will eventually enable additional capabilities, such as model predictive control, to automatically optimize the quality of our batches as well as processing analytical technology to reduce our dependency on imp process control samples and reduce the cost of our labs in our commercial manufacturing sites. To help oversee the overall program itself in the completion and definition of that architecture, in the evaluation of components of that architecture, in business process mapping, and in data model development. Looking for all of the traditional skill sets that go with you a solution architect We need to be defining a solution architecture, that can integrate smoothly into our sites and fit within the IT standards at the company. The creation of documentation is going to be crucial for this role. Although it will focus more on the high-level architecture and supporting those work streams as an advisor. Make sure that that these programs effectively come together as we've envisioned them and tying the solution to the business requirements. Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Senior Retail Merchandising Solutions Architect - Retail Merchandising Technology (Remote) We are seeking a Senior Architect with deep expertise in retail merchandising systems to help shape and guide a large-scale merchandising transformation. This role focuses on enterprise architecture, platform integration, and technical strategy across core merchandising capabilities. This is a hands-on architecture leadership role (not hands-on development) working closely with product, engineering, and business teams. What You'll Do Define and lead solution architecture for core retail merchandising systems Guide technical strategy across demand planning, forecasting, allocation, and assortment planning Ensure seamless integration between merchandising platforms and ERP systems (SAP preferred) Partner with product and agile delivery teams to drive scalable, enterprise solutions Establish and uphold architecture standards, governance, and best practices Support vendor evaluation, platform implementation, and production troubleshooting Provide architectural leadership across cross-functional technology teams What We're Looking For Sr level experience as a solution or enterprise architect in retail technology environments systems working across demand planning and Forecasting Strong domain expertise in merchandising systems, especially: Demand Planning / Forecasting Allocation & Replenishment Assortment Planning Experience with large retail platforms such as o9 OR Blue Yonder (merchandising) Highly preferred - (Will consider a similiar enterprise system) Proven experience integrating merchandising platforms with SAP or other large ERP systems Ability to think and operate at an enterprise architecture level Experience working in product-based and agile environments Strong communication skills and ability to influence technical and business stakeholders Nice to Have Exposure to AI or advanced analytics in a retail environment Experience across multiple merchandising platforms Strong understanding of master data in retail systems Additional Details Fully remote role with quarterly onsite planning sessions Key ITEMS you will understand in working with Retail Systems : 1. Demand Planning & Forecasting 2. Allocation & Replenishment 3. Master Data & Integration Manages product, location, and calendar data used across merchandising processes Integrates with ERP systems (commonly SAP or Oracle) to execute orders, pricing, and inventory updates If you're a senior solutions architect with expertise in retail merchandising systems work together at scale, we'd love to hear from you.

ServiceNow Requirements/Test Engineer BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position. Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance. Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays Primary Responsibilities: Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases. Identifies future state system requirements at various levels of abstraction and detail to document future state process flows. Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/ Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation. Supports the Scrum Master on the sprint planning for each sprint release. Collaborate with solutions Architects to understand the implementation details and scope of the release capability. Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality. Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects. Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely. Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc. Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management. Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities. Support the production issues and work with the O&M team to ensure production issues are resolved. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience as a Test Engineer in an Agile development environment Have or ability to obtain a Security+ or equivalent Certification ServiceNow CSA certification required Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management Experience with user story development and management in an Agile environment Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired. Experience with client-facing roles and ability to build rapport and trust Strong written and verbal skills Strong analytical/critical thinking skills Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Process Improvement Business Analyst for TQL, you will play a vital role in enhancing organizational efficiency and effectiveness through the analysis, design and implementation of streamlined business processes. You will collaborate with various stakeholders to identify areas for improvement, develop innovative solutions and drive continuous enhancements to achieve operational excellence. What's in it for you: * $62,400-$72,800 base salary and benefits package * Advancement opportunities with aggressive and structured career paths * A culture of continuous education and technical training with reimbursements available * Hybrid work environment with the ability to work remotely 40 hours per month * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you'll be doing: * Conduct comprehensive analysis of existing business processes to identify inefficiencies, bottlenecks and areas for improvement * Document current-state processes, workflows and systems to create a clear understanding of the as-is environment * Collaborate with stakeholders to elicit and document business requirements for process improvement initiatives * Analyze requirements to identify dependencies, constraints and potential impacts on existing processes and systems * Recommend and justify the adoption of specific solutions based on cost-benefit analysis and alignment with organizational goals * Develop change management strategies and plans to support the successful adoption of process improvements What you need: * Bachelor's degree in Business Administration, Management Information Systems or related field * 3-5 years in business analysis, process improvement or related role * Proficiency in process modeling tools (e.g., Micor, Visio, Lucidchart) and business analysis methodologies (e.g., Six Sigma, Lean) * Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions * Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders * Project management experience and certification (e.g., PMP, Agile) is a plus Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

Enterprise Automation at Mayo Clinic has an exciting opportunity for a Principal Business Analyst (PBA) to join the growing team. This position serves as lead in the planning and execution of overarching business analysis endeavors. Has broad understanding and vision for future with ability to influence and execute strategy. The Principal Business Analyst will demonstrate agility in working with rapidly developing project scope and plan. The PBA synthesizes and drives solutions between operations, work units, suppliers and technical area. Provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure. Responsible for the development of the business analysis approach. Takes a data-driven approach to reach decisions that support and advance business objectives. Ensures the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external business entities to develop a solid knowledge base of the business, including the strategic plan, deliverables, processes, and financial impacts. Leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Applies a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. Researches and analyzes operational procedures and methods and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices and trends in the industry that directly affect the business. May require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. May have direct and indirect reports, and be in a position to employ and guide the business analysis staff in a goal-orientated manner within projects. During the selection process you may participate in an OnDemand (pre-recorded) screening, that you may complete at your convenience. During the OnDemand screening, a question will appear on your screen. You will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by the hiring team and you will be notified of next steps. Bachelor's and 9 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field. CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Must have skills : Requirements Analysis, Requirements Development, Wireframing Job Description : Analyze business processes/workflows to identify business objectives and requirements. Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts. Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle. Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process. Communicate project task/activity milestones to Project Managers and project teams. Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms. Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills Demonstrates ability to express complex technical concepts in business terms Demonstrates ability to work independently, but also perform as a team player Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist. Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken's goals. We're looking for a Principal, Business Operations to own core processes while driving key operational uplift projects across Finance, Product, and Treasury. This role sits at the intersection of financial control, product execution, and enterprise operations - ensuring the business runs smoothly while helping prepare Kraken for its next phase of growth. The opportunity * Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX,, and Compliance. * Maintain and refine key cross-functional operations. * Define and track enterprise KPI targets, delivering analytic insights that inform Kraken's strategy and shape priorities across Product and Commercial teams. * Support annual and quarterly planning, coordinating inputs across FP&A, Product, and Data teams, and preparing materials for business reviews, board decks, and executive updates. * Lead or contribute to integration projects from acquisitions or strategic partnerships, ensuring alignment, synergy, and data consistency across functions. * Partner with Finance, Audit, and Treasury teams to build robust business processes and strengthen company-wide financial controls. * Build trusted relationships across teams and levels, from C-suite leaders to product managers, fostering alignment, accountability, and execution on key initiatives. Skills you should HODL * 5+ years of proven experience in Business Operations, FP&A, Product Strategy, or Consulting at a high-growth fintech, crypto, or technology company, or with a top-tier management consulting firm or investment bank. * Proven success leading complex, cross-functional initiatives involving multiple business units (Finance, Legal, Product, KX) from inception through execution. * Strong grasp of financial planning, reporting, and controls processes, with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes. * Analytical and strategic thinker, skilled at identifying business drivers and uncovering insights that lead to measurable improvements. * Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes. * Excellent communicator and presenter, able to distill complex information into clear, actionable narratives for executives and cross-functional stakeholders. * High-ownership mindset, comfortable rolling up your sleeves to build processes, solve problems, and drive change in fast-paced environments. * Trusted advisor to senior executives, capable of influencing key decisions and advancing high-impact initiatives. #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Enterprise Automation at Mayo Clinic has an exciting opportunity for a Principal Business Analyst (PBA) to join the growing team. This position serves as lead in the planning and execution of overarching business analysis endeavors. Has broad understanding and vision for future with ability to influence and execute strategy. The Principal Business Analyst will demonstrate agility in working with rapidly developing project scope and plan. The PBA synthesizes and drives solutions between operations, work units, suppliers and technical area. Provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure. Responsible for the development of the business analysis approach. Takes a data-driven approach to reach decisions that support and advance business objectives. Ensures the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external business entities to develop a solid knowledge base of the business, including the strategic plan, deliverables, processes, and financial impacts. Leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Applies a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. Researches and analyzes operational procedures and methods and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices and trends in the industry that directly affect the business. May require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. May have direct and indirect reports, and be in a position to employ and guide the business analysis staff in a goal-orientated manner within projects. During the selection process you may participate in an OnDemand (pre-recorded) screening, that you may complete at your convenience. During the OnDemand screening, a question will appear on your screen. You will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by the hiring team and you will be notified of next steps. Bachelor's and 9 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field. CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Daily meal stipend for in office days Tax free commuter and parking benefits Parental leave up to 12 weeks Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) Unlimited PTO 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways. Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech. Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers. This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones. The Role We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions. In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making. If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you! Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role. Responsibilities - Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases About You We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech. You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!) What to Expect - Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team *Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred. Application Process To apply, please include: - Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!) We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts. Diversity, Equity & Inclusion Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success. 🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵 PDF preferred For more info visit splashmusic.com