Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut.
Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies
Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions
Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities
Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys
Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates
Ensure all requirements align with customer expectations, operational feasibility, and business goals
Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues
Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives
Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences
Desired Skills/Experience:
3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience
Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products
Experience working with chat platforms, chatbot solutions, and IVR systems
Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software
Familiarity with Agile and Scrum methodologies in software development
Knowledge of customer experience best practices and UX principles
Excellent analytical, communication, and stakeholder management skills
Experience working in telecommunications or digital customer support environments
Understanding of APIs, web services, and conversational AI
Prior experience with automation and AI-driven optimization for chatbots or IVR
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$42-50 hourly 14h ago
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Business Analyst
Soft Inc.
Solutions analyst job in Fairfield, CT
PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.
We do NOT sponsor!!
SOFT's client has an immediate need for a Business Analyst to work hybrid in Fairfield County, CT. Initial project duration is 4-6 months with ample opportunity for expanded duration.
Responsibilities for this role:
Primary responsibility is business analysis, stakeholder engagement, requirements definition, and workflow mapping.
Work will consist of a few projects including a data warehouse project, and insurance project, a data aggregation project
Requirements for this role:
Prior work experience in a financial environment
Minimum of 5 years of experience as a Business Analyst
Strong business analysis capability (requirements gathering, use cases, user stories, process mapping).
Ability to work closely with end users, understand workflows, and translate them into clear, structured requirements.
Comfortable facilitating discussions, asking probing questions, and documenting business needs for future data warehouse and reporting.
Good communication skills and ability to build rapport with stakeholders.
Knighthead Funding, LLC, a leading and rapidly growing real estate finance platform is seeking an Analyst to support commercial mortgage loan origination and portfolio management activities nationwide.
The Analyst will support loan underwriting and portfolio management functions, working closely with senior originators and management. Responsibilities include analyzing new loan opportunities, conducting due diligence, assisting with loan closings, and performing ongoing portfolio monitoring post-closing. The role involves regular interaction with internal teams, borrowers, legal counsel, and senior leadership.
This position offers exposure to real estate credit, underwriting, and asset management within a dynamic and collaborative environment.
The position is based in Greenwich, Connecticut.
Key Responsibilities
Evaluate prospective commercial real estate loan investment opportunities
Support the underwriting, due diligence, and execution of loan transactions
Prepare financial models, market analysis, and investment memoranda for internal review
Assist with loan closing processes, including coordination with internal and external parties
Support portfolio surveillance, asset monitoring, and servicing activities
Maintain and manage deal flow and related data within CRM software
Analyze projected loan- and portfolio-level cash flows and returns in collaboration with origination and management teams
Support ad hoc analytical and reporting requests as needed
Qualifications & Skills
1-3 years of experience in real estate investment banking, real estate finance, or, real estate private equity
Bachelor's degree (or international equivalent) required
Strong interest in commercial real estate finance and credit
Solid foundation in financial analysis, accounting, and real estate fundamentals
Outstanding quantitative, analytical, and problem-solving skills
Intermediate to advanced Excel proficiency (financial modeling, formulas, data manipulation, reporting)
Strong written and verbal communication skills
Highly organized with strong attention to detail in a deadline-driven environment
Ability to manage multiple priorities simultaneously
Self-starter with the ability to work independently and collaboratively
Proficiency with Microsoft Office; experience with CRM platforms (e.g., Salesforce) is a plus
Cultural Fit
Successful candidates are self-motivated, results-oriented, and operate with a strong sense of ownership. The firm values individuals who uphold the highest ethical and professional standards and who approach opportunities with creativity and discipline.
Equal Opportunity Statement
The firm is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.
Benefits
The firm offers a competitive compensation and benefits package, including health, dental, and retirement plans.
$58k-92k yearly est. 1d ago
Epic Fertility Systems Analyst & Implementation Liaison
Northwell Health 4.5
Solutions analyst job in Melville, NY
A healthcare provider is seeking a skilled application analyst for the Epic Fertility application. The role involves participation in analysis, configuration, testing, and support of the system. Successful candidates will act as liaisons between business and technology, ensuring smooth implementation and compliance with regulations. Preferred qualifications include a Bachelor's Degree and experience in a high-tech environment, with strong communication and leadership skills required for this position.
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$78k-113k yearly est. 5d ago
Business Analyst
PMO Partners, LLC
Solutions analyst job in Jericho, NY
Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver.
Responsibilities:
· Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
· Prioritize requirements from various stakeholders
· Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders
· Assess change-proposals and define solutions to help the organization achieve its goals
· Discover, organize, and clarify business needs and review/produce specifications for change
· Work with the Technical Analyst and development team to ensure that they understand the specifications.
· Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan.
· Conduct business process modeling and generate applicable scenarios for the technology functionality testing team.
· Track project performance, specifically to analyze the successful completion of short and long-term goals
· Establish and maintain relationships with third parties/vendors
· Create and maintain comprehensive project documentation
Qualifications:
· Proven working experience in project management
· Excellent client-facing and internal communication skills
· Excellent written and verbal communication skills
· Solid organizational skills including attention to detail and multitasking skills
· Strong working knowledge of Microsoft Office
· Bachelor's Degree in appropriate field of study or equivalent work experience
· Experience with project management software tools
· Proficient in MS Word, Excel, PowerPoint, Visio, Smartsheet, Jira
· Microsoft Access and/or SQL experience strongly preferred
· Salesforce, Informatica, Azure SQL Server knowledge preferred.
$65k-92k yearly est. 4d ago
Business Operations Analyst
Healthplanone 4.2
Solutions analyst job in Shelton, CT
The Business Operations Analyst supports Licensing, Contracting, and the Operations Support Teams by monitoring performance metrics, identifying bottlenecks, and providing data-driven insights. This role conducts quality and compliance audits, evaluates regulatory impacts, and tracks trends such as agent fallout and renewal risks. The analyst ensures accuracy across systems like AgentSync and the CRM, delivering actionable intelligence that improves efficiency, reduces risk, and strengthens overall operational compliance. This position requires a hybrid schedule reporting to our Shelton, CT location 3 days a week.
Supervisory Responsibilities: None
Duties/Responsibilities:
Collaborate with team members and stakeholders to support operational performance monitoring and reporting.
Assist in tracking licensing and policy turnaround times, backlogs, expenses, and approval rates to ensure accuracy and timeliness.
Help analyze workload capacity and contribute to forecasting for inbound and outbound volume.
Perform root-cause analysis under guidance to identify operational bottlenecks and recommend basic improvements.
Conduct accuracy checks and audits for Licensing, Contracting, Enrollment, and call lists; escalate discrepancies as needed.
Support assessment of operational impacts from regulatory changes, including State DOI rules.
Monitor agent fallout and drop-off trends; assist in identifying renewal lapses and high-risk expirations for proactive follow-up.
Perform cost analysis for license renewals and maintain supporting documentation.
Validate data accuracy across AgentSync, CRM systems, and related platforms; flag anomalies for review.
Provide timely updates to team leads on reporting status, audit timelines, and identified issues.
Perform other related duties as assigned.
Required Skills/Abilities:
Bachelor's degree in Business, Finance, Economics, or a related field.
Minimum 2 years of analyst experience
Proficiency in building reports, tracking KPIs, and communicating operational performance metrics in a clear, actionable manner.
Ability to analyze workload patterns and support forecasting for staffing and volume planning.
Comfortable using operational systems such as AgentSync, CRM tools, Excel/Sheets, and BI/reporting platforms
Ability to work effectively with Operations, Compliance, Finance, Technology, and Licensing teams to gather data, resolve issues, and support process improvements
Strong ability to manage multiple priorities, maintain documentation, and oversee ongoing monitoring of performance metrics.
Excellent written and verbal communication, able to translate data insights into actionable recommendations for leadership and cross-functional partners.
Preferred Skills/Abilities:
Knowledge of Medicare Health Insurance industry, products, compliance, and operations
Physical Requirements:
Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.
Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.
Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.
Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently
Reach with hands and arms occasionally
For Hybrid Roles:
Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.
Occasionally moves about the office to access files, office machinery, and meet with others.
$57k-78k yearly est. 14h ago
Order Management Analyst
Partnership Employment
Solutions analyst job in Danbury, CT
We're hiring an Order Management Analyst to take ownership of the end-to-end factory purchase order process. This role plays a critical part in maintaining order accuracy, supporting internal commercial teams, and strengthening supplier performance across a global supply base.
You'll work cross-functionally with supply chain, finance, customer experience, and vendors to proactively manage timelines, resolve issues, and improve operational efficiency.
Hybrid schedule: 3 on-site / 2 remote
Key Focus Areas
Full lifecycle PO management from creation through delivery
Pricing, lead time, and shipment tracking with high attention to detail
Supplier coordination to improve delivery performance and lead times
Partnership with AP on invoice discrepancies and payment issues
Internal communication around delays, risks, and client impact
Support of cross-functional initiatives and process improvements
Ideal for someone with experience in order management, purchasing, or supply chain who wants broader ownership and visibility.
$69k-100k yearly est. 4d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Solutions analyst job in Stamford, CT
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 1d ago
Epic Rehab System Analyst
Medisys Health Network, Inc. 3.7
Solutions analyst job in Hicksville, NY
Epic System Analyst (Rehab)
The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications.
This position will develop, implement, manage and provide ongoing support for clinical information systems.
Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality.
Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope.
This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance.
Education -
Preferred Epic proficient/certified in Rehab.
Required Epic proficient/certified in EpicCare Inpatient or Ambulatory.
Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred.
Experience -
Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems.
Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management.
Hands on Epic clinical systems experience desirable.
Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues.
Knowledge/Skills/Abilities -
Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software
including computer systems and methods utilized in structuring and preparing input data for computer applications.
Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems.
Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products.
Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety.
Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies.
Ability to respond to changing demands, priorities, procedures and technology.
Able to lead groups to make key decisions.
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems.
Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities.
Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills.
Ability to establish and maintain effective working relationships with co-workers, supervisors, and users.
Project management and planning expertise.
Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.
$71k-92k yearly est. 1d ago
Space and Assortment Analyst
Advantage Solutions 4.0
Solutions analyst job in Port Washington, NY
As a Space and Assortment Analyst, you will be a crucial resource for space management project support for assigned clients. Your primary responsibilities will include developing and supporting impactful retail space strategies and planograms that align with client objectives, drive sales, and enhance the shopper experience. The Space Analyst will leverage both analytics and creativity to optimize in-store shelving solutions, ensuring the merchandising initiatives meet or exceed our client's expectations.
Duties will include utilizing space management software to create planograms and optimize store layouts for product visibility and sales, conducting basic space analytics to identify opportunities, providing recommendations for best-in-class merchandising solutions and maintaining clear communication with internal teams, clients, and retailers.
Category management
Category analysis
Create a category management schedule and regularly pull movement on ASG categories to identify top sellers
Use ASG movement data
Use the BI assortment tool
Use advanced Excel functions to analyze data
POS analysis
Use advanced Excel functions to analyze data
Visit the store being analyzed as needed
Recap findings in a presentation
Planogram Creation
Use Blue Yonder software to create planograms
Create multiple planogram variations
Create planograms for customers as needed
Resolve item data issues
Receive and answer item queries from the ISE team
Escalate unresolved item data issues
Advise on new trends in the market
Hybrid position - Home office with travel for in-store visits
APPLY TODAY!
$68k-101k yearly est. 2d ago
Senior Integration Data Analyst
Insight Global
Solutions analyst job in Stamford, CT
Sr. Integration Data Analyst
Number of Positions: 2
Length: Contract till end of 2026 (possible extensions)
Must Haves:
7+ years within data analytics
Strong experience using SQL for analysis & data extraction
Expert- level experience using Tableau to create executive level dashboards
Ability to create reports & present at the leadership & executive level
Ability to tell the "data story": understand, interpret, and break down the data / root cause/ trends
Good communication & personality
Plusses:
Prior experience with merger/ acquisition data reporting is preferred
Telecommunications experience is preferred
Day-to-Day:
Insight Global is hiring for a Sr. Integration Data Analyst to sit onsite in Stamford, CT for a large, telecommunication company. This Sr. Integration Data Analyst will working on integration data reporting between two telecom companies that are going through a merger/acquisition. This analyst will be analyzing key performance metrics from both companies involved and able to provide recommendations on adjustments needed to integration data. This analyst will be creating complex Tableau dashboards with user interface that will be displayed at the executive level. This person needs to have strong/ advanced skill within Tableau, SQL, and data requirement development (identifying, defining, documenting, validation data needed to achieve business goals). On a day- to-day basis, this analyst will be spending 50% of their time within the merger/acquisition data analysis and the other 50% creating executive level dashboards supporting the integration reporting of various elements of the data.
$77k-103k yearly est. 3d ago
FP&A Analyst
Archway Dental Partners
Solutions analyst job in Danbury, CT
Archway Dental Partners is a forward-thinking dental support organization (DSO) that empowers high-performing dental practices through operational support, technology, and strategic leadership. We are committed to improving patient access, care quality, and provider success through scalable, efficient, and compliant infrastructure.
Position Summary
We are seeking a highly motivated and detail-oriented Financial Planning Analyst (FPA) to join our dynamic finance team. The successful candidate will play a critical role in driving the company's financial planning, budgeting, forecasting, and analysis processes. This role requires a strong analytical mindset, exceptional communication skills, and the ability to collaborate across departments to provide actionable insights that enhance decision-making.
Key Responsibilities
Financial Planning & Analysis
Develop and maintain financial models to support budgeting, forecasting, and long-term planning.
Prepare, analyze, and present financial performance reports, including variance analysis, trends, and key performance indicators (KPIs).
Partner with departmental heads to align budgets and forecasts with company objectives.
Budgeting and Forecasting
Coordinate the annual budgeting process and ongoing forecasts.
Analyze budget submissions and forecasts to ensure accuracy and alignment with strategic goals.
Data Analysis & Reporting
Provide regular financial and operational insights to senior leadership.
Develop dashboards and visualizations to present data clearly and effectively.
Identify risks and opportunities, recommending actions to improve financial performance.
Strategic Support
Support business decision-making by providing ad-hoc analysis and scenario modeling.
Analyze market trends, competitor performance, and internal operations to identify growth opportunities.
Process Improvement
Evaluate and improve financial processes to enhance efficiency and accuracy.
Implement and optimize financial planning tools and systems.
Qualifications
Bachelor's degree in Finance, Accounting, Economics, or a related field (Master's or CPA/CFA preferred).
3-5+ years of experience in financial analysis, budgeting, forecasting, or related roles.
Experience in healthcare is a plus.
Advanced proficiency in Microsoft Excel (e.g., financial modeling, pivot tables, macros).
Experience with financial planning software (e.g., Adaptive Insights, Hyperion, or Anaplan).
Familiarity with ERP systems (e.g., SAP, Oracle) and data visualization tools (e.g., Tableau, Power BI).
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.
Proven ability to work independently and as part of a team.
High attention to detail and organizational skills.
Why Archway?
Competitive compensation and benefits package.
Opportunities for professional growth and development.
Collaborative and innovative work environment.
$67k-92k yearly est. 2d ago
Enterprise Helpdesk Analyst (2nd shift)
Xerox Corporation 4.3
Solutions analyst job in Norwalk, CT
Country United States Department TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Date Monday, November 17, 2025 Working time Full-time Ref# 20036708 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
30,720
Annual Base Salary Maximum
61,440
$85k-111k yearly est. 2d ago
Ecommerce Analyst
Teksystems 4.4
Solutions analyst job in Stamford, CT
We are seeking an experienced* Ecommerce Analyst* to optimize digital buy flows and improve conversion rates across our online sales funnel. This role focuses on identifying opportunities for incremental improvements through data-driven insights and testing strategies.
*Key Responsibilities:*
* Analyze e-commerce performance and funnel mechanics to identify conversion opportunities.
* Utilize Adobe Analytics to run reports, extract insights, and track performance metrics.
* Design and implement A/B and multivariate tests to optimize user experience and conversion rates.
* Collaborate with cross-functional teams to recommend and prioritize optimization initiatives.
* Monitor and report on the effectiveness of optimization campaigns and recommend next steps.
* Use tools such as Qlik, Mixpanel, Google Analytics, Tableau, and Adobe Reporting Suite for data analysis and visualization.
* Document findings and manage tasks in Jira for transparency and workflow tracking.
* Responsible for weekly presentations, weekly read-outs. Will identify errors on site and overall website performance.
* Responsible for looking at other websites and doing comparisons.
* Conducting A/B Testing.
* Putting together a testing schedule. Work with devs to plan testing.
* Website/ecomm experience. Analyzing traffic and patterns and putting into story to help make decisions on changes and improvements.
* Website analytics, working with analytics teams and building reports.
*Job Type & Location*
This is a Contract position based out of Stamford, CT.
*Pay and Benefits*The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Stamford,CT.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$50-60 hourly 2d ago
Data Support Analyst I
Emoney Advisor 3.9
Solutions analyst job in Stamford, CT
Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities
Provide Tier 2 level support via chat, email, and phone
Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
Interface with internal support teams on escalated issues - both customer and operations based
Adhere to team and individual key performance indicators (KPIs)
Stay up to date on system releases, new features, and bugs
Make outbound calls help expedite resolution
Provides a second level of support for account aggregation
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent work experience required; college degree preferred
2 years customer service experience preferred
Team Player with the ability to work independently as needed
Ability to work overtime, including evenings and weekends as needed
Skills
Exceptional communication skills (both written and verbal)
Strong analytical and diagnostic skills
Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based)
Understand the different types of financial accounts that can be aggregated
Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others)
Strong technical troubleshootingand critical thinking
Ability to adapt in a fast-paced environment while multitasking
Dependable, accountable, self-motivated, and drive to excel
Detailed oriented
Working knowledge of MS Office suite
Strong organization skills and excellent time management skills
The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$50k-59k yearly 5d ago
D365 Solution Architect
Qorali
Solutions analyst job in Monroe, CT
Solution Architect - Microsoft Dynamics 365 F&O
Industry: Global Leader in Healthcare & Family Support Solutions
Are you an experienced Solution Architect with a passion for designing and delivering enterprise-scale Microsoft Dynamics 365 Finance & Operations solutions? Join a globally recognized healthcare innovator dedicated to improving health outcomes and supporting families across every stage of life.
Key Responsibilities
Lead full life-cycle implementations of D365 F&O, including design, development, customization, integration, and administration.
Drive enterprise integration strategies leveraging Azure services (Service Bus, Logic Apps, Functions, Data Factory).
Oversee production support teams and ensure adherence to best practices, standards, and delivery processes.
Collaborate with cross-functional teams to design scalable solutions using Power Platform, Power BI, and peripheral technologies.
Manage vendor relationships and ISV deployments on the D365 F&O platform.
Champion Agile methodologies and ALM strategies using Azure DevOps/Jira.
Required Experience
8+ years in D365 F&O design and implementation.
5+ years in leadership or supervisory roles.
Expertise in Microsoft Power Platform, Azure, Power BI, and integration technologies.
Strong knowledge of ERP systems, AIF, workflows, reporting, and LCS.
Proficiency in development tools: C#, SQL, .NET, JSON, REST API.
Experience with continuous integration environments and Agile frameworks.
Applicable Microsoft D365 certifications preferred.
PMP or SCRUM certifications are a plus.
Industry experience in manufacturing, medical devices, or life sciences highly desirable.
What They Offer
Opportunity to work with cutting-edge technologies in a highly regulated, global healthcare environment.
Collaborative culture focused on innovation and doing the right thing.
Competitive compensation and benefits.
$94k-129k yearly est. 14h ago
Solutions Architect
Lancesoft, Inc. 4.5
Solutions analyst job in White Plains, NY
Job Details:
Job Title: Solution Engineer
Duration: 12 Months
Pay Range: $60.00/hour - $70.00/hour
Hybrid Role: Min 2 - 3 days/week in office
Work Schedule: Monday through Friday 7.5-hour workday with 0.5-hour unpaid lunch, paid for time worked only.
Project Overview
Client is undergoing a multi-year ERP transformation to automate, streamline, and modernize processes for increased efficiency across Client and Canals.
This transformation impacts Finance & Accounting, Human Resources, Strategic Supply Management (SSM) and IT departments.
This role involves technical solutions, particularly across cloud infrastructure, SaaS integrations, and enterprise platforms like ServiceNow and ERP systems, IDAM systems, and Cloud environments such as Azure, GCP, and AWS.
The goal is to implement a composable ERP systems that integrates all business functions, including finance, operations, and human resources, into a unified platform.
Job Functions & Responsibilities
Support services for a range of ongoing projects such as the eGRC SaaS Migration, HR Connect, and SharePoint 2016 migrations.
Develop and maintain governance documentation, technical architecture, and solution blueprints to guide the effective implementation and evolution of these projects.
Work closely with project teams and stakeholders to understand their needs, provide technical expertise, and ensure that all solutions are aligned with organizational goals and industry's best practices.
Create and maintain detailed documentation and ensure compliance with relevant standards and policies to guarantee the stability and performance of these critical systems.
Conduct thorough analysis of client/user requirements, design, develop and test the software to meet defined specifications including the ability to uncover, comprehend, and document complex business requirements, challenges, and processes.
Develop designs, layouts, and documentation to identify project requirements and how specific aspects will be integrated cohesively.
Skills
5-7 Years of designing and architecting technical solutions
Excellent communication skills
Knowledge of a wide variety of systems and technical platforms from infrastructure to AI
Experience of identifying and selecting software solutions to business needs including Commercial of the Shelf (COTS), SaaS and PaaS applications.
Knowledgeable in advanced concepts of cloud computing, datacenter consolidation, IT infrastructure services, cyber security, data management services, etc.
Knowledge of advanced network administration and security principles and practices related to architecture.
Advanced knowledge of most industry-standard solution engineering, application architecture and systems integration approaches and concepts.
Education & Certifications
BA or Equivalent in computer science or related field Cloud fundamentals (Azure, AWS, GCP) certification preferred
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks
EEO Employer:
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$60-70 hourly 4d ago
Senior Principal Business Analyst
Boehringer Ingelheim Group 4.6
Solutions analyst job in Ridgefield, CT
ELIGIBLE FOR BENEFITS UNDER EMPLOYEE REFERRAL PROGRAM Employer: Boehringer Ingelheim USA Corporation Job Title: Senior Principal Business Analyst Location: 900 Ridgebury Road, Ridgefield, CT 06877 (Telecommuting permitted: work may be performed within normal commuting distance from this office 30% of the time)
Job Duties: Develop standard reporting for portfolios and deliver to internal stakeholders. Work with IT Management and give guidance on managing their portfolios (prioritization based on budget and value outcome, realistic demand forecast, track project efficiency / delivery). Foster training and certification initiatives for project managers and capability leads. Identify opportunities and lead efforts to streamline governance processes. Serve as a coach and mentor for project and product teams. Partner with IT functions to ensure flawless execution of cross-functional processes such as project financial processes, purchasing, contract and vendor management, resource management, and legal & compliance. Create and deliver training materials for internal audiences. Improve excellence in execution for project, product and portfolio management and applying innovative and “agile” methodologies. Continuously investigate new approaches and tools. *Telecommuting permitted: work may be performed within normal commuting distance from Boehringer Ingelheim USA Corporation's office in Ridgefield, CT 30% of the time.
Description (cont'd)
Work Schedule: 40 hours per week (8:00am to 5:00pm)
Job Requirements: Master's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and five (5) years of experience in the job offered or in a related role OR Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and seven (7) years of experience in the job offered or in a related role. Must have four (4) years of experience with project management tools and Atlassian tools, including Jira, Confluence, and Microsoft Project. Must have three (3) years of experience with Scrum and Agile methodologies. Must have two (2) years of experience with: Power BI or Tableau; IT project management; and Value Management framework. 10% domestic and international travel required.
$125k-155k yearly est. 60d+ ago
Business Analyst Intern, Summer 2026
RWE Clean Energy
Solutions analyst job in White Plains, NY
**RWE Clean Energy, LLC** **To start as soon as possible, full time, fixed term** **Functional area:** IT / Digital **Remuneration:** Non-Exempt Digital Solutions is responsible for the development and management of RWE Clean Energy's application and custom software development portfolio. The **Business Analyst Intern** will have the opportunity to work on a transformation initiative in partnership with Clean Energy IT and Business stakeholders. The Intern will support business analysis and project implementation activities within the organization. This position could be involved in several aspects of the product development life cycle including gathering user requirements, designing the application, developing and programming the code, end-to-end testing, deployment and documentation. The applicant must have the ability to perform tasks independently and/or with minimum guidance.
**Role Responsibilities:**
+ Assist in gathering and organizing business requirements from stakeholders and end users through interviews, workshops, and documentation review
+ Support analysis of existing business models and operations, identifying areas for improvement under guidance
+ Participate in requirements documentation, drafting user stories, use cases, and basic functional specifications
+ Support communication and follow-ups during project meetings
+ Help prepare and deliver presentations and training materials for proposed changes to staff and business teams
+ Assist in project implementation activities, such as tracking assigned tasks and preparing documentation for third-party resources
+ Participate in QA and testing efforts, including executing test scripts and documenting results for smaller features or enhancements
+ Support problem identification and root cause analysis, recommending solutions under supervision
+ Assist in application management tasks, including user access support, license audits, and maintaining admin guides
+ Learn to coordinate with vendors on minor upgrades or application support needs, shadowing senior team members
**Job Requirements and Experiences:**
+ Working on a degree in Computer Science, Information Systems or related field
+ Ability to learn new technologies as required for the job using documentation and other available sources
+ Ability to handle multiple assignments with changing priorities while meeting deadlines
+ Strong interpersonal skills, with ability to manage customer relationships
+ Demonstrated desire to learn about the Company and the renewables space
+ Excellent proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, SharePoint, Teams)
+ Some knowledge of business analysis methodologies, tools, and techniques, such as data flow diagrams, entity-relationship diagrams (ERD), cross functional diagrams, user stories, wireframes, Agile, Scrum, etc.
+ Strong leadership and communication, and ability to meet deadlines
+ Strong organization skills and ability to coordinate multiple tasks and deliverables
+ Motivated self-starter, goal-oriented, and strong problem-solving abilities
+ Proven ability to empathize, build relationships, and effectively communicate with people from a diverse set of backgrounds at all levels of the organization
+ Is a team player embracing the spirit of continuous improvement personally and within the team
+ Is detail-oriented, has strong business acumen, and a sound understanding of business concepts
_Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._
**Pay range:** The base hourly range for this position in New York for undergraduates is $25.00-$35.00 an hour, and for graduates is $30.00--$40.00 The listed salary range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate's education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer.
**Benefits offered:** Paid time off and Holidays.
Apply with just a few clicks: ad code 91338. Any questions? Contact HR: rwece_******************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
$25-35 hourly Easy Apply 45d ago
2026 Summer Intern: Business Planning Analyst
Charter Spectrum
Solutions analyst job in Stamford, CT
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance * You're a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:
* Finance
* Accounting
* Business Administration
* This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice.
* Internship program runs from May 27 through July 31, 2026.
* In addition to the role-based projects you'll work on, you'll also participate in professional development sessions, networking opportunities, and have access to a mentor.
The Spectrum Internship Experience
You'll join one of our departments for the summer, where you'll contribute to meaningful projects that give you insight into what it's like to work at a leading connectivity company. You'll have access to:
* Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
* Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it's like to work here.
* Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals.
What you can expect in this role
As a Spectrum intern, you'll spend the summer working alongside two teams - your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations.
Internship responsibilities may include
* Assist with Budget/Forecast and month-end preparation including preparing PowerPoint slides and excel analyses.
* Assist with video programming rate verification analysis, reviewing subscriber/expense trends, and monthly variance analysis.
* Develop and maintain financial reports.
* Special projects as needed.
Required qualifications
* Must be currently enrolled in an accredited College or University completing a bachelor's degree
* Must have at least a 3.0 GPA or greater in current program
* Ability to travel locally to Spectrum intern development events and activities throughout the program
* Authorization to work in the U.S. without restrictions or need for future sponsorship
Preferred qualifications
* Accounting and Finance.
* Advanced with Microsoft Excel, proficient with Microsoft PowerPoint.
* Problem solving abilities.
* Well organized.
* Good oral and written communications.
* Ability to work in a team environment.
#LI-WP1
#LI-WP1
GGN100 2025-61023 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
How much does a solutions analyst earn in Norwalk, CT?
The average solutions analyst in Norwalk, CT earns between $71,000 and $131,000 annually. This compares to the national average solutions analyst range of $59,000 to $108,000.