Solutions analyst jobs in Plantation, FL

We are seeking a Business and Exposure Analyst to join our flood insurance analytics team in Miami. In this role, you will leverage your data analysis expertise and business insight to inform catastrophe modelling, manage exposure data, and support flood underwriting decisions. You will work closely with cross-functional stakeholders - including underwriters, risk modelers, and management - to translate complex data into actionable insights. This position offers a hybrid work schedule (at least 3 days per week in-office) and requires 4-6 years of insurance exposure/CAT modelling analysis. Duties/Responsibilities: Collect and prepare data: Gather, cleanse, and validate property exposure data (e.g. insured locations, values) to ensure accuracy for catastrophe risk modelling and analysis. Catastrophe modelling: Run and interpret flood catastrophe models and simulations to estimate potential losses for individual events and entire portfolios. Analyze model outputs to inform portfolio management strategies and reinsurance decisions. Exposure management: Monitor and manage the company's flood insurance portfolio exposure, identifying concentrations of risk (by geography, construction type, etc.) and providing recommendations to optimize the portfolio's risk profile and reshape appetites. Event analysis: Provide timely analysis and loss estimates during significant flood events (e.g. hurricanes) to support rapid decision-making and internal/external communications. Gather exposure data to inform key stakeholders of potential risk. Reporting and visualization: Produce regular reports and dashboards on key flood risk metrics, model results, and portfolio performance for stakeholders such as underwriters, actuaries, and senior management. Continued enhancement of metrics and reporting formats. Underwriting support: Support the flood underwriting team by providing data-driven insights for individual high-value accounts and policy renewals. This includes analyzing flood zone determinations, historical claims data, submission data and modelled loss estimates to assist in risk selection and pricing both algorithmic and analog. Improve sophistication of digital underwriting capabilities. Stakeholder collaboration: Work closely with underwriters, catastrophe modelling specialists, actuaries, and product managers to understand business needs and develop analytical solutions. Ensure that analytics align with underwriting guidelines and regulatory requirements. Communication of insights: Translate complex analytical findings into clear, actionable insights and communicate them to both technical and non-technical stakeholders (e.g. underwriting teams, executives), through presentations, reports, and visualizations. Process improvement: Contribute to the development and enhancement of internal tools, models, and processes (such as GIS mapping tools or data pipeline automation) to improve efficiency in risk analysis and exposure management. Continuous learning: Stay up-to-date with industry developments in catastrophe modelling, flood risk assessment, and insurance analytics. Proactively apply new insights, data sources, or techniques to improve our analytic capabilities and decision-making. Required Skills/Abilities: Experience: 4-6 years of professional experience in data analytics, catastrophe risk modeling, insurance analytics, or a related field (mid-level role). Education: Bachelor's degree in Statistics, Data Science, Finance, Environmental Science, Engineering, Business, or a related discipline (Master's degree or relevant industry certifications are a plus). SQL proficiency: Strong skills in SQL for querying databases and manipulating large datasets. Programming: Hands-on experience with a programming language for data analysis, such as Python or R, to clean data, perform statistical analysis, and automate tasks. Excel expertise: Advanced Excel skills for data analysis and reporting (e.g. pivot tables, complex formulas; VBA knowledge is a plus). GIS and mapping: Familiarity with GIS tools (ArcGIS or QGIS) for spatial data analysis and creating flood risk maps. Data platforms: Experience working with cloud-based data warehouses or big data platforms (e.g. Snowflake, Databricks) in an AWS environment for data storage and analysis. Catastrophe modeling knowledge: Understanding of catastrophe modeling and exposure management concepts; experience working with catastrophe risk models or flood hazard data. Insurance domain expertise: Knowledge of insurance underwriting processes (especially in property or flood insurance) and the ability to support underwriting decisions with analytical insights. Experience in flood insurance or natural catastrophe insurance analytics. Communication skills: Excellent written and verbal communication skills, with the ability to present complex technical information to non-technical audiences clearly. Strong interpersonal skills for effective collaboration with stakeholders across teams. Analytical mindset: Strong analytical and problem-solving skills with keen attention to detail, and a naturally curious approach to exploring data for insights and continuous improvement. Initiative and organization: Self-motivated and proactive, able to manage multiple priorities and projects in a fast-paced environment. Proven ability to work both independently and as part of a team. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif. If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact *****************************.

Beacon Hill Technologies is seeking an experienced Oracle Fusion Cloud Functional Analyst to support and enhance our client's Oracle Fusion ERP environment. The ideal candidate will bring deep functional expertise across Oracle Fusion Financials and Project Portfolio Management (PPM) modules, along with strong analytical and communication skills. This role will focus on providing end-to-end functional support, configuration, testing, integrations, and reporting within Oracle Fusion Cloud applications to drive business efficiency and optimization. Required Skills: Bachelor's degree in Information Systems, Computer Science, Finance, or related field 5+ years of hands-on experience supporting or implementing Oracle Fusion Cloud applications, ideally 1-2 full lifecycle implementations Strong functional knowledge of Oracle Fusion Financials (AP, AR, GL) and Project Portfolio Management modules (PProject Control, Project Costing, Billing, and Contracts) Experience creating reports using OTBI and BI Publisher Familiarity with Oracle Integration Cloud (OIC), APIs, and integration best practices Understanding of financial processes, project costing, procurement, and supply chain execution Experience with configuration, testing, troubleshooting, and user support in Oracle Fusion environments Excellent analytical, documentation, and communication skills Experience providing ad-hoc user training and the ability to clearly walk users through Oracle Fusion workflows and functionality Desired Skills: Cloud ERP certifications (e.g., Oracle Cloud Financials, Procurement Cloud, PPM Cloud) highly desirable Experience in a Solar EPC or construction environment is a plus Familiarity with Oracle Supply Chain Modules (SCM) Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

At Innovative Eyewear (Lucyd), we're redefining how people connect with technology through their eyewear. Our mission is to make smart glasses practical, stylish, and intuitive for everyday life. We're now seeking an AI / Integration Specialist to join our team and lead the next phase of our app and AI ecosystem - integrating third-party platforms, voice assistants (such as Siri, Google Assistant, and Alexa), and wearable technology into a seamless, user-friendly experience. Role Overview Rather than competing with big tech companies like Meta or Apple, Lucyd's strategy is to integrate the best third-party AI tools and mobile apps into our eyewear ecosystem. The AI / Integration Specialist will own the architecture, design, and implementation of these integrations - from Siri and other voice assistants to productivity tools to real-time translation and communication apps. You'll collaborate closely with our product, firmware, and UX teams to make Lucyd glasses the most intuitive and connected smart eyewear on the market. Key Responsibilities Identify and evaluate third-party APIs and AI tools for integration (e.g., messaging, music, navigation, translation, Siri/voice assistants). Build and maintain middleware solutions and integration layers connecting Lucyd hardware with mobile and web services. Collaborate with mobile developers (iOS/Android) to implement voice command triggers, Siri Shortcuts, API hand-offs, and app linking. Integrate AI SDKs (OpenAI, Google AI, Whisper, etc.) for features voice-to-text, natural language understanding, and real-time translation. Work closely with the UX team to ensure all integrations are seamless, discoverable, and intuitive for end users. Develop a roadmap for third-party integrations, balancing impact, technical complexity, and user demand. Optimize for speed, reliability, and low-latency communication between glasses and mobile apps. Document best practices and establish internal frameworks for future integrations. Qualifications Required: 6+ years of experience in mobile or API integration development (Android, iOS, or cross-platform). Strong understanding of RESTful APIs, SDKs, and mobile app ecosystems. Experience with AI / voice technologies (speech-to-text, SiriKit, NLP, or other voice assistants). Skilled in OAuth, token management, and secure data flows. Proven track record of integrating multiple apps or services into a unified user experience. Comfortable collaborating with product, design, and firmware teams. Nice to Have: Experience in wearables, IoT, or AR/VR devices. Familiarity with Bluetooth integration, edge computing, or AI inference on device. Strong sense of user workflows for voice and AI-powered interfaces. Start-up experience; thrives in fast-paced, lean environments. Success Metrics Successful deployment of at least 3 new AI/app integrations in the first 6 months. Improved user adoption and engagement with new app features. Documented and scalable integration framework for future use. Demonstrable improvement Siri/voice command performance and reliability. Why Join Us? Shape the future of wearable tech and AI integration. Join a small, innovative team where your work has direct impact. Collaborate with industry pioneers in smart eyewear, AI, and optical technology.

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Position Summary: We are seeking a detail-oriented and analytical Fraud Analyst to join our fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts, transactions, and access points. The ideal candidate will have a strong understanding of fraud patterns, data analysis, and risk mitigation strategies. ________________________________________ Key Responsibilities: • Monitor real-time transactions and account activity for suspicious behavior. • Analyze fraud alerts and escalate cases based on severity and risk. • Investigate potential fraud cases including account takeover, synthetic identities, and transaction anomalies. • Collaborate with customer service, compliance, and technology teams to resolve fraud incidents. • Maintain and enhance fraud detection rules, scoring models, and dashboards. • Document findings and contribute to fraud reporting and trend analysis. • Support onboarding of new clients by assessing fraud risk and recommending controls. • Participate in the development of fraud playbooks and escalation protocols. ________________________________________ Qualifications: • Bachelor's degree in Criminal Justice, Finance, Data Analytics, or related field. • 2+ years of experience in fraud detection, investigation, or risk analysis. • Familiarity with fraud detection tools, machine learning models, and case management systems. • Strong analytical and problem-solving skills. • Excellent communication and documentation abilities. • Experience with SQL, Excel, or data visualization tools is a plus. ________________________________________ Preferred Skills: • Knowledge of e-commerce, financial services, or digital identity verification. • Experience with synthetic identity detection and account takeover prevention. • Understanding of velocity limits, IP monitoring, and behavioral analytics.

This role supports HR, Payroll, Talent, and Recruiting teams by administering and optimizing Workday Human Capital Management (HCM) modules. The ideal candidate will have deep Workday expertise, strong customer service orientation, and the ability to thrive in a fast-paced, collaborative environment. Key Responsibilities: Administer and support Workday HCM modules such as Benefits, Payroll, Recruiting, and Talent. Develop and maintain business processes, documentation, and user support materials. Conduct thorough testing and validation of system changes and enhancements. Provide Tier 3 support for a large employee user base. Collaborate with internal stakeholders across HR, Talent Acquisition, Payroll, and Benefits. Partner with audit teams to ensure compliance with key controls. Participate in requirements gathering, process mapping, and functional documentation. Support project delivery including testing, training, and stakeholder coordination. Track and report customer service metrics; contribute to continuous improvement initiatives. Qualifications & Skills: Minimum 5 years of experience in HR, Payroll administration, or Benefits practices. Experience supporting HRIS systems; Workday experience strongly preferred. Familiarity with one or more Workday modules: Benefits, Core HR, Integrations, Talent, Recruiting, Payroll, or Advanced Reporting. Strong attention to detail and ability to manage multiple priorities. Excellent verbal and written communication skills. Self-starter with a sense of urgency and ability to work under pressure. Professional demeanor with the ability to build relationships across departments. Ability to maintain confidentiality and work independently with minimal supervision. Comfortable working in a global, fast-paced environment with shifting responsibilities. Experience working with audit teams to ensure compliance with internal controls.

Summary & Objective The Developer/Analyst supports the development, customization, and maintenance of Microsoft 365 platform applications. This includes work with the Microsoft Power Platform, on-premises SQL Server, classic C# development, SharePoint 365 and legacy SharePoint 2010 applications. This role is ideal for someone with foundational development experience who is eager to grow their skills in enterprise collaboration solutions. Essential Functions Collect and analyze business and technical requirements Develop and enhance solutions using Microsoft 365, especially Power Apps and Power Automate Build and maintain SharePoint solutions using SPFx Design and develop SQL Server relational databases based on requirements Write clear system and user documentation to support development and training Demonstrate proficiency in C# across various development contexts Apply knowledge of JavaScript and/or JavaScript frameworks Work with REST APIs and Webhook receivers Maintain and support legacy SharePoint 2010 applications, including: Workflows Custom Web Parts and Features InfoPath forms *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Other Duties Maintain your required license, certifications and mandatory skill updates. Comply with all policies, local, state and federal laws and regulations. Perform other duties as assigned. Supervisory Responsibility May serve as an interim department leader depending on need Physical Requirements Use of Senses-Position requires excellent hearing. Frequently necessary to communicate through personal occasional telephone and radio communication is required. Good vision is necessary. Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc. Disclaimer The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. EEOC Statement CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. NO RELOCATION ASSITANCE AVAILABLE

WFA Cross Media Measurement Initiative Miami, FL / On Site Kantar Media has won the contract to build a new Cross-Media Measurement panel in the United States, one of the first of its kind in the world. We are looking for forward-thinking, analytical, and detail-oriented professionals to join our team and help transform the way advertisers understand audiences. The Media Division at Kantar are experts in decoding the evolving media landscape. Our Audience Measurement teams are developing innovative ways to quantify how people consume media across platforms, from streaming services to broadcast TV. This new U.S. panel represents the future of measurement, integrating the latest technologies, partnerships with global platforms (including Google and Meta), and cutting-edge data visualization. Kantar is the world's leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote, and view than anyone else. Combining deep human insight with advanced analytics, Kantar's 25,000 employees in over 100 countries help the world's leading organizations succeed and grow. Nobody knows people better than Kantar. This is your opportunity to be part of something genuinely transformative. Job Details Our Data Analyst will play a key role in ensuring the accuracy, consistency, and insightfulness of data used across the Cross-Media Measurement initiative. You will clean, structure, and analyze panel and operational data, create dashboards and reports, and provide data-driven insights to stakeholders across Operations, Product, and Client Services. This is a hands-on analytical role that combines strong technical skills with business acumen and storytelling ability. You will help ensure our metrics are not only accurate but actionable, turning raw data into meaningful insights that drive decisions. Tasks & Responsibilities Clean, validate, and structure raw panel and operational datasets for reporting and analysis. Develop and maintain Excel dashboards, Power BI reports, and Power Apps solutions that streamline data entry, tracking, and visualization workflows. Build and manage Power Apps used by operations teams for data capture, process automation, and reporting integration. Identify data anomalies, trends, and root causes of issues that impact panel performance or data quality. Partner with Operations and Technology teams to ensure data integrity and proper data flow across systems. Automate routine reporting processes and improve efficiency in data collection and transformation. Support leadership with ad-hoc analysis, visualizations, and performance summaries to inform strategic decisions. Collaborate cross-functionally to design and implement new KPIs and data views aligned with project goals. Ensure compliance with data governance standards and documentation best practices. Contribute to continuous improvement initiatives through data insights and analytics innovation. The Skills & Experience Needed A minimum of one year of professional experience using Excel, Power BI, and Power Apps is required. Strong proficiency in Microsoft Excel (pivot tables, advanced formulas, Power Query, VBA desirable). Experience with Power BI, building dashboards, data models, and visual reports from multiple data sources. Hands-on experience with Microsoft Power Apps, including building and maintaining low-code applications, automating workflows, and integrating with Power BI and SharePoint. Proven analytical and problem-solving skills with exceptional attention to detail and accuracy. Solid understanding of data structures, quality assurance, and basic statistical concepts. Ability to interpret complex datasets and communicate findings in a clear, concise, and actionable way. Experience working with large operational or media datasets preferred. Knowledge of SQL, Python, or similar data manipulation tools is a plus (but not required). Strong organizational and time management skills, able to prioritize and deliver under tight deadlines. Excellent collaboration skills, comfortable working cross-functionally in a dynamic, fast-paced environment. Fluent English essential; Spanish desirable.

Systems Analyst - Jacksonville, FL or Deerfield Beach, FL We are seeking a System Analyst with strong experience in Single Sign-On (SSO) integrations and SAML configurations, combined with foundational Business Analyst responsibilities. This role requires a hybrid skill set - technical expertise in identity management and system integration, along with the ability to communicate effectively with business stakeholders. The candidate will also participate in on-call support and act as a liaison between technical teams and business users. KEY RESPONSIBILITIES: Technical Responsibilities: Design, implement, and maintain SSO solutions using protocols such as SAML, OAuth, and OpenID Connect. Configure and troubleshoot SAML-based integrations with enterprise applications. Collaborate with Identity and Access Management (IAM) teams to ensure secure and seamless authentication. Document system specifications, integration workflows, and technical configurations. Perform system analysis to identify gaps and propose solutions for authentication and authorization processes. Business Analyst Responsibilities: Gather and document business requirements for new features and enhancements. Translate business needs into functional and technical specifications. Facilitate meetings with stakeholders to clarify requirements and provide status updates. Create use cases, process flows, and user stories for development teams. Support UAT (User Acceptance Testing) and ensure deliverables meet business expectations. Operational Responsibilities: Provide on-call support for critical authentication and integration issues. Act as a point of contact for business users during incidents and escalations. Communicate effectively with both technical teams and non-technical stakeholders. REQUIRED SKILLS & QUALIFICATIONS: Technical Expertise: Hands-on experience with SSO integrations, SAML configurations, and identity federation. Familiarity with OAuth 2.0, OpenID Connect, and related security protocols. Basic understanding of Active Directory, LDAP, and IAM concepts. Business Analysis Skills: Strong communication and stakeholder management skills. Experience in creating BRDs, functional specifications, and process documentation. Ability to analyze business processes and recommend improvements. Other Requirements: Willingness to participate in on-call rotation. Strong problem-solving and troubleshooting skills. Ability to work in a fast-paced environment and manage multiple priorities. PREFERRED QUALIFICATIONS: Experience with cloud identity providers (Azure AD, Okta, Ping Identity). Knowledge of API integrations and web services. Familiarity with Agile methodologies and tools like Jira and Confluence.

DPR Construction is seeking a strategic and detail-oriented Data Analyst to lead the development and management of our company-wide dashboards. This role will primarily focus on aggregating and summarizing key metrics from across the organization, with a special emphasis on dashboards that support our Enterprise Goals & Objectives and other strategic initiatives. This role will partner with our data analytics and engineering team members to identify the key metrics we want to move into our company-wide dashboards and assist in building the framework and consumption layers for ensuring our company-wide dashboards are aligned with more detailed workgroup specific dashboards. Responsibilities Strategic Partnership / Roadmap / Execution / Delivery * Develop and maintain relationships with business stakeholders across all functional groups of DPR. * Develop a deep understanding of their processes, tools, and goals, and be able to speak to how our developed KPIs speak to those goals. * Create, maintain and communicate detailed schedules for this wide-ranging KPI development. * Coordinate technical teams performing development of KPIs and communicate progress to business teams. * Create, maintain and execute quality control and practices to ensure that we deliver accurate information to end-users Visualization / Storytelling: * Work with stakeholders to understand and align on business requirements * Create and maintain dashboards and Apps, as required * Deliver actionable insights to improve business processes and drive strategic conversations * Track and monitor usage metrics to understand and measure adoption/impact of analytics * Complete Ad-Hoc Analysis as required Troubleshoot Issues / Failures: * Identify root source of data integrity issues (report, DFL, data warehouse, source system) * Troubleshoot and solution data integrity issues in visualization tool Data Modeling and ETL: * Create complex data models in visualization tool, and make transformations as needed * Query Data Warehouse using SQL to quickly analyze datasets * Clean data, as required * Identify potential new datasets to add to the Data Warehouse * Identify potential new integrations between source systems and the Data Warehouse * Work with Technical Analysts to build requirements for views in DBT and the data warehouse Documentation * Work with Data Engineering in the development and maintenance of the data catalog * Create and maintain documentation of queries, transformations, and refreshes for reports Security / Governance * Follow, implement, and enhance data security and governance guidelines * Create, maintain, and implement security for DFLs * Review requests and grant access to DFLs, Reports, and Apps, as needed * Create and maintain RLS in visualization tool, where needed * Work with business stakeholders to understand and set security requirements, with regards to build access and view access Change Management * Complete impact analysis on reports when changes are made to source systems or tables upstream * Identify, quantify, and communicate impacts to stakeholders and customers Coordination / Collaboration / Prioritization * Identify opportunities for data collaboration and integration between disciplines * Coordinate alignment, as applicable, across other T&I groups * Identify opportunities for AI/ML/Data Science efforts and work with those teams on project delivery * Work with stakeholders to prioritize requests and initiatives based on business impact and resourcing * Participate in Focus Group meetings to align support functions Training / Data Literacy * Train end-users on how to use and interpret information/insights on deployed dashboards/reports * Train end-users on how to build reports themselves * Provide "on-the-job' training to business stakeholders when needed * Work with Data Engineering and others to develop and maintain tool for Self Service Analytics * Increase data literacy of business stakeholders through targeted trainings and conversations * Identify opportunities to improve data literacy throughout DPR Data SME * Operate as the Subject Matter Expert for the business across data availability, quality, processes, and technology * Maintain understanding of our data pipeline architecture to be able to articulate why we use it and its benefits/limitations for end users * Ensure source of truth system(s) are identified and operational Qualifications * Master's degree in Business Analytics, Data Analytics, Engineering, Architecture, Construction Management or related, plus five (5) years of experience in the application of data to solve problems, or Bachelor's degree in one of the above plus seven (7) years of experience. * Proven track record of managing large-scale analytics projects spanning multiple functional groups. * Experience guiding business partners (who may have limited experience with technology and data) through the process of KPI development. * Construction Experience including knowledge of industry trends, terminology, and typical processes is strongly preferred. * Passion for the use of data and business intelligence principles and their ability to optimize business outcomes. * Proven track record of translating business pain points into data requirements and identifying and solving complex problems with data. * Analytic skills, including data mining, evaluation, analysis, and visualization. * Ability to create semantic data models and understand dependencies between source systems. * Experience in data visualization/BI tools - Power BI required - including creating and maintaining dataflows. * Experience with consuming APIs from the client side including REST and GraphQL. * Experience with SQL scripting required. * Advanced business acumen and working knowledge of typical company operations, including how business decisions are evaluated, and the ability to apply this understanding to identify opportunities for improved decision making. * Excellent organizational, leadership, interpersonal, communication (written, verbal and visual), and analytical skills are needed. * Demonstrated success in building trusted relationships with internal/external clients and customers. * A drive to do what it takes to get the job done, including taking on different roles and responsibilities and adapting to changing environments. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryThis role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities: Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions. Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers. Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences. Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners. Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services. Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making. Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement. Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution. Work with developers and admins to diagnose and resolve complex Salesforce issues Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities. Required Skills, Knowledge and Abilities: 5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions. Hands-on experience with Service Cloud and Sales Cloud. Basic understanding of software development practices and the software development lifecycle (SDLC). Strong understanding of Salesforce architecture, declarative tools, and data model. Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools. Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting. Experience supporting business teams with process optimization, automation, and reporting. Strong analytical, problem-solving, and communication skills. Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred. A basic understanding of API and systems integrations. Preferred Qualifications: Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations. Background in green energy, financial services, mortgage, or payment solutions. Preferred experience with Salesforce Data Cloud and AgentForce. Bachelor's degree Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

SailoTech is an Enterprise Business Software (ERP, CRM, SCM, BI) consulting company with primary focus on mid-size organizations across industries. It helps its clients manage every aspect of their ERP Initiative, from strategic planning to everyday operations. Job Description Position: SailPoint's IdentityNow PFunctional/Business Analyst Location: South Florida Duration: 9+ months SailPoint's IdentityNow product. It is critical for them to have experience with IdentiyNow product which is their new cloud SaaS product. The modules implementing are Certifications, Provisioning and Password Changes. Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a Database Analyst to provide plans, develops, tests and perform a variety of complex technical and support services involving data review, project events and coordination. Should be able to conduct departmental unit maintenance and other related duties. Develop systems for data collection, reporting criteria and statistical data for on-going projects. Interacts and communicates with all employees, vendors and customers regarding program status. He/she will develop and oversee processes and systems for tracking, scheduling, planning, problem solving, staffing needs and project completion. Will be requested to assist in the review and compilation of workshop evaluations, performs follow-up activities. This person will research and respond to inquiries and makes referrals to appropriate resources, acts as liaison for department. Analyzes reviews and alters programs to increase operating efficiency or adapt to new requirements. Candidate will researches and provides client information in written or verbal form. Consults with user to identify current operation procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using structured analysis and design. Develop and oversee the processes and systems for tracking, scheduling, planning, problem resolutions, staffing needs and project completion. Must be able to achieve stated objectives in a timely manner. Will train and monitor the progress of various regions and departments Qualifications Required Skills Requires CASPR database experience 3+ years business experience A Certified Program Manager certificate is a plus Strong written, verbal, computer, technical and organizational skills Strong analytical abilities Basic knowledge of data review and reporting Able to assist users to solve operating problems Understand how to write documentation to describe program development, logic, coding and corrections Required Experience Strong written, verbal, computer, technical and organizational skills Strong analytical abilities Basic knowledge of data review and reporting Able to assist users to solve operating problems Requires the ability and willingness to travel as needed. Must be able to obtain and maintain a U.S. Security Clearance at the appropriate level (requires U.S. Citizenship). Additional Information All your information will be kept confidential according to EEO guidelines.

Job Information Technology Primary LocationUS-IA-Cedar Rapids Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Details JW Marriott Turnberry Miami Resort & Spa - Aventura, FL Information TechnologyDescription The IT Systems Analyst will be responsible to install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms for guests and team members. He/she will provide training to users on proper usage of all systems as well as provide support and technical guidance. Position Requirements Professional demeanor appropriate for a luxury environment. Minimum 2 years experience in Information Technology or related field. Microsoft Certified Software Engineer preferred. Understanding of networks and hotel applications is an asset. Excellent administrative, interpersonal, organizational, written, and verbal communication skills. Ability to work with minimal supervision. Helpdesk/Desktop support experience a plus. Responsibilities Provide high levels of service and support to guests and team members with technology needs. Maintain core technology standards and best practices in respect to property systems. Assist with the maintenance of backup and emergency procedures to ensure integrity of programs and data. Assist in projects such as software and computer rollouts to hotel staff. Analyze, recommend, and implement process improvements. Protect the privacy and security of guests and team members. Maintain confidentiality of proprietary materials and information. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and cost-savings. Maintain inventory of all technology devices (e.g., cellular phones, laptops, routers, switches, encoders). Refer major problems to management. Provide after-hours support when required. Perform any other duties as required by management. Education High school diploma: experience in a large hotel environment, preferred. Skills and Abilities Ability to communicate in the English language. Second language is a plus. Strong problem solving and analytical abilities. Ability to create and maintain spreadsheets. Ability to meet deadlines and work under pressure. Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks. Physical Requirements On a continuous basis, sit at a desk for long periods of time in front of a computer screen. Intermittently twist to reach equipment or supplies surrounding desk. Use telephone and computer keyboard daily. Must be physically fit to lift, pull, and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift.

ADP is hiring a HR - Benefits Analyst III. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. POSTIION SUMMARY: This position supports and drives transformation and change initiatives for ADP TotalSource's HR and Benefit products and services. Provides HR and Benefits solutions by process re-engineering and technology infusions handling all aspects of a project's life cycle. RESPONSIBILITIES: Process: Designs, develops and implements procedural changes geared at improving productivity, quality levels and client satisfaction in support of ADP TotalSource's HR - Benefits Products and Services. Enables standardization, centralization and off shoring efforts in the support of margin expansion initiatives while maintaining the highest degree of customer and field focus in delivery. Facilitates and leads implementation timelines defined in accordance with business goals. Provides reporting and associated analytics/ visibility to management stakeholders in support of decision making. Maintains current knowledge of evolving HR and Benefit legislations. Proposes new procedures and processes to enhance the delivery of HR and Benefit products and services. Systems: Designs, develops and implements system changes to the ADP TotalSource enterprise platforms to support business objectives. Leads formulation of business requirements in collaboration with internal stakeholders and collaborates with system resources to help support implementation within defined timelines. Responds to project risk factors and issues related to delivery.. Effectively takes initiative from discovery, design and testing to implementation, validation and post-production activities. Project Management: Applies consistent standard methodologies and effectively communicates to executive and leadership stakeholders. Highlights risk factors or project issues as they become known. Support: Serves as a system/process subject matter expert and escalation point for operational and field units. Delivers HR and Benefit products and services according to Service Level Agreements. Provides a high level of quality service to clients, employees, vendors and associates. Identifies discrepancies and follows up to resolve. Resolves escalated issues through problem solving, ownership and follow through. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Bachelor's and/or Master's Degree or equivalent experience Minimum of 5 years directly related experience in Client Services, HR or Benefits

Lead Business Systems Analyst, Technology & Digital, FT, 8A-4:30P-154954 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description The Lead Business Systems Analyst applies analytical processes to the planning, design & implementation of technology systems to meet business requirements. Leads multiple mid-large size implementations & initiatives. Modifies systems including encoding, testing, debugging & installing support application systems. Formulates measurable & actionable approaches to accelerate implementation through optimized or established operational workflow & processes. Partners with operations to ensure business ideas are translated into requirements with clear & measurable outcomes. Works with others to identify, research, & evaluate enterprise applications & technologies to promote strategic Technology & Digital initiatives. Translates business needs to technical requirements, optimizing existing implementations & debugging reported issues. Excellent knowledge of systems analysis, prototyping & integration. Manages & leads others through change. Provides & supports the implementation of business solutions by building partnerships with key stakeholders, identifying business needs, determining & carrying out necessary processes & practices, monitoring progress & results, recognizing & capitalizing on improvement opportunities & adapting to competing demands, organizational changes & new responsibilities Estimated salary range for this position is $96682.12 - $125686.76 / year depending on experience.Qualifications Degrees: Bachelors. Additional Qualifications: Bachelor‘s degree in Computer Science, MIS, Information Sciences or related discipline or equivalent work experience. Experience in medium sized, fast paced corporate organizations. Self-motivated, ability to learn new concepts/job requirements. Proven project leadership skills for medium to large scale projects. Budget forecasting capabilities, ability to deliver on time and on budget. Basic skills in vendor management, risk mitigation. Basic system vulnerability management competencies. Knowledge in Structured Query Language (SQL). Passion to learn and grow. Minimum Required Experience: 8 YearsJob TechnologyPrimary Location Coral GablesOrganization CorporateSchedule Full-time Job Posting Dec 1, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

Process payments for FirstService invoices and other miscellaneous payments that come in. Skills & Qualifications: * Process large volume of payments for multiple companies & associations following the organization and Sarbanes Oxley Standard Operating Procedures. * Identify and review payments, prepare deposits and submit to bank, enter payment into company system. * Coordinate and manage the Automated Clearing House (ACH) process for all companies daily and submitting EFT Files to banking, if necessary. * Daily processing of various excel files to post the payments in Great Plains. * Generate Credit Memos and send them to clients for any overpayments. * Process returned checks (NSF) as needed and work with Client Accounting AP on getting new checks issued. * Weekly Reconciliation of bank deposits and our internal systems to ensure everything is posted and accounted for. * Answer inquiries, conduct research and assist in the resolution of payment receipt issues with internal and external customers and within the established timeline. * Maintain ownership of new account detail as it relates to payment receipts. * Generate statements and reports of payment and application history for customers as needed. * Support the Billing team as necessary, including handling month end collection charges, and audit requests. Knowledge & Skills: * Must have a High School diploma or its equivalent and one to three years of functional experience in Accounts Receivable; or equivalent combination of education and experience. Associate's Degree in Accounting or Business preferred. * Must have proficiency in Excel. Comfortable working with formulas, vlookups, and pivot tables. Able to identify issues independently with these and make the necessary corrections to ensure they work. * Detail oriented and strong organizational and multi-tasking skills * Critical thinking, problem solving, judgment and decision-making abilities * Strong verbal and written communication skills * Ability to work with sensitive or confidential information * Ability to meet deadlines and work well under pressure * Ability to work in a team environment as well as independently and be self-driven What We Offer: As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time

We are seeking to fill a GIS Analyst - LIDAR position for DOD SkillBridge Transitioning Service Members within our Geospatial Division in the Huntsville, AL, or West Palm Beach, FL office. This position will focus on the collection, processing and analysis of data from various remote sensing systems that WGI offers. The candidate will be engaged in a career building opportunity while doing precise work, requiring good analytical and reasoning abilities, at a rapid pace of work. Candidate will be directly responsible for ensuring the accuracy and quality of data. The candidate will work in an quality office/field environment, with GIS/CAD systems professionals, and using Light Detection and Ranging (LIDAR) data. At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond. WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team-player, and want to shape your community, join our WGI team today! WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program. #LI-Onsite Responsibilities Perform setup, collection, processing and QA of various geospatial sensor derived data (i.e. LiDAR, aerial imagery) Troubleshoot and solve routine LiDAR data processing issues Troubleshoot and solve routine LiDAR collection equipment issues including GNSS systems and IMUs Develop efficient workflows for training new associates Help setup data management strategies to ensure proper infrastructure and data policies are in place to handle active data storage and archiving Have strong knowledge of GIS concepts related to coordinate systems and projections Adhere to safety and information security policy Out of town/state travel will be required; meal per diem and lodging will be provided Duties may require overtime by performing work after normal working hours, late night hours, and weekends as needed Work as a team member as well as independently Other duties as assigned Qualifications DOD SkillBridge Transitioning Service Members Only Associates degree required, Bachelors degree referred Must have the desire to learn new software, hardware and methodologies while assisting the Geospatial department to operate at maximum efficiency Most work well with others, be team oriented, helpful and a good problem solver and preferably, experience with DOT specifications and deliverables Ability to understand 3D surface modeling and 3D visualization concepts Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryThis role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities: Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions. Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers. Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences. Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners. Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services. Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making. Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement. Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution. Work with developers and admins to diagnose and resolve complex Salesforce issues Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities. Required Skills, Knowledge and Abilities: 5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions. Hands-on experience with Service Cloud and Sales Cloud. Basic understanding of software development practices and the software development lifecycle (SDLC). Strong understanding of Salesforce architecture, declarative tools, and data model. Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools. Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting. Experience supporting business teams with process optimization, automation, and reporting. Strong analytical, problem-solving, and communication skills. Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred. A basic understanding of API and systems integrations. Preferred Qualifications: Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations. Background in green energy, financial services, mortgage, or payment solutions. Preferred experience with Salesforce Data Cloud and AgentForce. Bachelor's degree In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.