Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open Location
Solutions architect job in New Orleans, LA
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**The opportunity**
This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.
Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.
As a Manager in Solution Architecture, you will play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You will be instrumental in understanding business requirements and defining the solution architecture that translates these requirements into effective, workable solutions. Your expertise will guide technical decisions to ensure they align with business outcomes, offering recommendations that propel the business forward.
**Your key responsibilities**
In this role, you will focus on the effective management and delivery of technology solutions, ensuring quality and risk management. You will engage in continuous process improvement and the identification of innovative solutions. Your responsibilities will include:
· Developing solutions to complex problems and recommending policy changes.
· Establishing procedures that affect your immediate work area and possibly the broader business function.
· Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
**Skills and attributes for success**
To excel as a Manager in Solution Architecture, you will need a robust set of technical and business skills. Your success will be driven by your proficiency in:
· Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
· Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
· Experience in Salesforce (SFDC) CRM and multiple end to end implementations
· Salesforce integration experience, and experience with a variety of middleware tools
· Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls
· Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows
· Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state
· Knowledge of Salesforce configuration and platform capabilities
· Work with developers to define and create specifications for any custom code or data migration requirements
· Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery
· Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts
· Application and Tool Analysis
· Cloud Computing Architecture
· Cybersecurity and Privacy Architecture
· Complex Problem-Solving and Critical Thinking
· Building and Managing Relationships
· Communicating With Impact.
**To qualify for the role, you must have**
· A Bachelor's degree required (4-year degree)
· Typically, no less than 4 - 6 years relevant experience implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations.
· Strong oral and written communication skills, comfort leading conversations with audiences of all levels
· Familiar with relational database concepts
· Self-starter and able to handle multiple tasks and priorities
· Excellent communication, leadership and client development skills
· Salesforce.com certification(s)
· Willingness to travel based on client need
**Ideally, you'll also have**
· Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
· Certifications and prior consulting experience highly preferred
**What we look for**
We are looking for individuals who are not only experts in their technical field but who also have the drive to lead, innovate, and collaborate to solve complex business challenges. You should be someone who can navigate the intricacies of both business and technology, making impactful decisions that contribute to the success of our clients and our team.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $139,100 to $254,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $166,900 to $289,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Systems Modernization & Tech Delivery Solution Architect - Manager
Solutions architect job in New Orleans, LA
Industry/Sector Not Applicable Specialism Product Innovation Management Level Manager At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Analyse and identify the linkages and interactions between the component parts of an entire system.
* Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
* Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
* Develop skills outside your comfort zone, and encourage others to do the same.
* Effectively mentor others.
* Use the review of work as an opportunity to deepen the expertise of team members.
* Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Platform and Integration Architecture team you are expected to develop and design solutions for our clients to address their business needs. As a Manager you are expected to lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for securing project success and maintaining exceptional standards, while motivating and inspiring others to deliver quality.
Responsibilities
* Develop and design solutions for clients
* Lead teams and manage client accounts
* Focus on strategic planning and mentoring junior staff
* Assure project success and maintain exceptional standards
* Motivate and inspire team members to deliver quality
* Supervise, develop, and coach team members
* Oversee client service accounts and engagement workstreams
* Independently solve and analyze complex problems
What You Must Have
* Bachelor's Degree
* 5 years of experience
* Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college
What Sets You Apart
* Bachelor's Degree in Computer and Information Science, Management Information Systems, Computer Engineering, Mathematics, Analytics, Business Analytics preferred
* MuleSoft Credentialed Integration Associate, MuleSoft Credentialed Developer; Workato: Automation Pro I, Automation Pro II, Automation Pro III: AWS Cloud Practitioner, Associate Cloud Developer; Azure Fundamentals, Azure Developer Associate; GCP Cloud Digital Leader
* Leading teams to deliver overall solution architecture
* Developing digital and analog solutions
* Collaborating with consulting team members
* Developing solution architecture documentation
* Engaging with vendors and third parties
* Evaluating and making strategic decisions
* Designing resilient, scalable, and responsive products
Travel Requirements
Up to 60%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplySolutions Architect (ERP & HCM)
Solutions architect job in New Orleans, LA
JOB SUMMARY/PURPOSE
Serve as the technical and strategic lead for our Oracle ERP Cloud and Oracle HCM Cloud platforms, ensuring that finance, supply-chain, and people-process capabilities support Delta Utilities' growth and regulatory obligations across Louisiana and Mississippi. The role owns end-to-end solution architecture, integrations, and road-mapping for all ERP/HCM capabilities running in Oracle SaaS, Azure, and M365.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Define multi-year ERP/HCM architecture and release roadmap aligned to business objectives and SOX/TSA compliance.
Design secure, performant integrations between Oracle ERP/HCM, Azure services, M365 (Power Platform, Teams), and on-prem data sources.
Guide fit-gap analysis, data-conversion, testing strategy, and cut-over for major releases and new modules.
Establish reference architectures, design standards, and integration patterns for APIs, event hubs, and identity federation.
Partner with Finance, HR, and Payroll leadership to translate requirements into solution blueprints and backlog items.
Provide technical governance for system integrators and MSPs; review design documents and code for adherence to Delta Utilities standards.
Mentor functional analysts and developers on ERP/HCM best practices and DevSecOps.
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor's in Information Systems, Computer Science, Engineering, or related field; or 10 + years of directly relevant experience in lieu of degree.
Minimum experience required of the position
8 + years of IT experience with at least 3 years as a solution/enterprise architect on Oracle ERP Cloud and/or HCM Cloud.
Past leadership of at least one full-lifecycle cloud ERP/HCM implementation required.
Minimum knowledge, skills and abilities preferred of the position
Deep functional knowledge of Oracle Financials, Supply Chain, and HCM modules.
Expertise in Oracle Integration Cloud (OIC), REST/SOAP services, and Azure Logic Apps/API Management.
Familiarity with SOX controls, TSA Pipeline Security guidelines, and utility industry regulatory requirements.
Excellent communication and stakeholder-alignment skills.
Any certificates, licenses, etc. required for the position
Preferred:
Oracle Cloud Infrastructure Architect Professional (OCI)
Oracle ERP Cloud or HCM Cloud Certification
Microsoft Certified: Azure Solutions Architect Expert
TOGAF or comparable enterprise-architecture credential
Physical Requirements
Able to operate a personal computer, either desktop or laptop.
Able to sit for extended periods of time.
Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.
Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities.
Job duties are performed in a normal and clean office environment with normal noise levels.
Work is predominately done while standing or sitting.
The ability to comprehend, document, calculate, visualize and analyze are required.
Able to work regular hours, with occasional overtime.
About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at ***************************
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
IT Principal Solution Architect
Solutions architect job in New Orleans, LA
Description & Requirements Maximus is seeking a IT Principal Solution Architect. The candidate will be a Lead for solution architecture and estimation with a focus on business process and technical services domain. The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of prize to win and competitive solutioning efforts including supporting Blackhat reviews. The candidate should have experience with USS (US State) and Federal proposal processes including competitive reviews, estimation, pricing, and compliance. The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution and estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop specific solutions leveraging technologies and design practices that enable a scalable, extensible and flexible solution.
- Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed.
- Extend and partner with internal/external resources to identify and contribute to continuous improvements of open source projects across multiple open source technologies/projects.
- Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations.
- Collaborate with delivery teams to ensure solutions can be effectively implemented by operations teams.
- Mentor Solution Architects and integrate contributions across the team. Provide guidance, coaching, and training to technical employees across the company.
- Interface with pricing and delivery teams to ensure solution viability and cost realism.
- Lead major solution components or technical volumes as part of a capture team.
- Translate client requirements into viable solution elements and architecture views.
- Lead large complex initiatives of strategic importance to the organization, which involve large cross-functional teams.
- Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints. Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.
- Work directly with customers to understand their needs and design tailored solutions. Build trust and credibility through consistent delivery and transparency.
- Help guide teams through technology transitions. Support training and adoption efforts to ensure successful implementation.
- Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development.
- Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology.
Job-Specific Minimum Requirements:
- Bachelor's degree in relevant field of study.
- 10+ years of relevant professional experience required.
- Additional years of relevant experience will be considered in lieu of degree. Master's degree is preferred.
- At least 10 years of technical experience in IT including estimation and successful bid development is required.
- Understanding of current state and federal solution space and government initiatives with demonstrated capture, proposal, estimation, and/or bid experience.
- Demonstrated experience leading competitive top-down estimates, BOE development, and driving estimation using techniques such as: Expert Judgement, Comparative/Analogous Estimation, Parametric Estimation, Top-down Estimation, Wideband Delphi, and Three-point Estimation for Managed Services, IT Services, and Software Development opportunities.
- Demonstrated experience with competitive analysis - competitive patterns and pricing approaches, trends in awards (best value vs LPTA).
- Proven experience communicating with non-technical business personnel and ability to interact and work in a team environment.
- Ability to independently work as a contributing member in a high-paced and focused team.
- Strong written and verbal communication skills, including presentation skills to senior management both internal and external including SMEs.
- Ability to articulate and explain high-level architecture and design ideas to larger audiences and stakeholders.
- Ability to thrive in a flexible and fast-paced environment across multiple time zones and locations.
- Review technology solutions to meet applicable opportunity requirements and federal and corporate standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
- Innovate and articulate competitive cutting-edge cloud solutions approaches.
- Stay abreast of leading solution architectures including relevant industry partners (e.g., AWS, MSFT, Google, ServiceNow, Salesforce).
- Participate in opportunity relevant innovation activities by reviewing and generating ideas and collaborating with a diverse, distributed team.
Preferred Skills and Qualifications:
- Experience in the healthcare managed services, including public health and clinical health.
- Knowledge of the US Federal sector, including competitive reviews, estimation, pricing, and compliance.
- Professional experience should include both project management and solution architecture tasks to include designing, implementing and improving federal business solutions.
- Technical professional experience building scalable enterprise applications with high availability and reliability. Strong technological affinity and experience, as well as attention to detail and the ability to estimate, design, and execute strategic goals.
- Experience supporting Black Hats at the bid level, market/sector analysis and similar capabilities is preferred.
#techjobs #veterans Page
Minimum Requirements
- Bachelor's degree in related field.
- 10-12 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
#techjobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
188,160.00
Maximum Salary
$
282,240.00
Easy ApplyWindows/System Architect
Solutions architect job in New Orleans, LA
Windows Architect Duration : Contract Job Description: · Extensive Architecture/Systems Design experience in an Enterprise IT environment · Extensive Planning, Design and Build experience · Ability to work well in a team environment. · Experience with Public and Private Clouds and hybrid On-Prem models
·
Oil and Energy experience including downstream would be a plus
Additional Information
Immediate Interview
Senior Architect
Solutions architect job in New Orleans, LA
Watermark Design Group is seeking a highly experienced and accomplished Senior Architect with a minimum of 10 years of experience to lead complex architectural projects from conceptual design through construction administration.
This role combines exceptional design and technical expertise with strong leadership capabilities and a proven track record of successful project delivery. You will collaborate closely with clients to define project vision and scope, while mentoring and guiding junior team members.
This position offers the opportunity to influence firm-wide best practices, ensure technical excellence, and drive client satisfaction.
Key Responsibilities
Lead and manage architectural design for complex commercial, industrial, and municipal projects.
Collaborate with multidisciplinary teams to deliver high-quality, innovative solutions.
Mentor and guide junior staff to foster professional development and growth.
Manage client relationships, project budgets, and schedules to ensure successful outcomes.
Oversee construction documentation and administration, ensuring adherence to quality standards.
Promote a culture of technical excellence, efficiency, and best practices across the firm.
Required Skills and Qualifications
Extensive architectural expertise across commercial, industrial, and municipal applications.
Strong technical proficiency with Revit, AutoCAD, and other relevant software.
Proven project management experience, including managing budgets, schedules, and client expectations.
Demonstrated leadership, team-building, and strategic thinking abilities.
Excellent communication, negotiation, and client relationship skills.
In-depth knowledge of building codes, regulations, and industry standards.
Strong attention to detail and commitment to delivering high-quality work.
Education and Experience
Bachelor's or Master's degree in Architecture from an accredited institution.
Minimum of 10 years of experience as a Licensed Architect.
Licensure in the State of Alabama is required, with the ability to obtain licenses in other states where Watermark practices.
IT Project Delivery Lead III
Solutions architect job in New Orleans, LA
As a member of an agile development team, the Delivery Lead III leads and facilitates the delivery of large to extra-large application solutions. The Delivery Lead III leads a cross functional team of developers, system administrators, business analysts, and others using a mix of traditional project management disciplines and Agile/Scrum-based practices to deliver solutions to address business needs. The Delivery Lead III ensures that the completed solution is well documented and effectively transferred to the Operations team for ongoing maintenance and support. The Delivery Lead III also acts as a mentor to other staff, providing additional technical expertise, as needed, to ensure project efficiency.
* Expertise in the fundamentals of iterative and incremental development.
* Demonstrated ability to effectively lead agile project teams in the delivery of application solutions that address business needs.
* Excellent interpersonal skills; highly proficient team building, leadership, people management and mentoring skills.
* Highly proficient oral and written communication skills; demonstrated ability to facilitate productive meetings and drive positive outcomes.
* Highly effective risk management and mitigation skills.
* Expertise in managing multiple concurrent projects, activities and tasks under time constraints.
* Demonstrated ability to interface with executives and stakeholders regarding issues of project scope and status.
* Demonstrated ability to solve problems, make development decisions, and complete projects with minimal direction.
* Ability to translate a large to extra-large body of work into a Statement of Work that supports Tulane's interests and goals effectively.
* Highly effective negotiation skills; ability to negotiate the best rates, terms, and conditions with external vendors that are most advantageous to Tulane.
* Well-versed in the principles of Agile Development.
* Excellent working knowledge of tools to assist with scrum team planning (Jira, Rally/Central Agile, Version1, etc.).
* High School Diploma/Equivalent and eight (8) years' experience in software development, database administration, systems administration or other relevant field.
Payment Solutions Analyst- Full Time
Solutions architect job in Belle Chasse, LA
Job Description
PRIMARY FUNCTION
This role supports our credit union's financial health by assisting with all loan collections activities. As a Payment Solutions Analyst, you will play a vital role in monitoring delinquencies, coordinating collection efforts, and providing exceptional member service. Additionally, you will collaborate with the Loan Collections Officer and other key personnel to ensure smooth operations and timely resolutions.
DUTIES AND RESPONSIBILITIES
Collections
Review daily reports for delinquencies and high balances aged less than 60 days.
Make all necessary written and telephone contacts for collections on high-balance or delinquent accounts.
Coordinate collection activities with the Loan Collections Officer.
Provide member services related to loan payment inquiries.
Troubleshoot member loan histories to resolve issues effectively.
Record collection activities in member files and maintain a one-year file of delinquency reports with actions taken.
Negotiate and coordinate payment arrangements with members.
Identifies and recommends improvement of processes and procedures involving job functions.
Participate in weekly meetings with the CEO, Loan Collections Officer, and Operations Officer to discuss delinquency status, problem loans, and collection strategies.
Provide backup and support for the Loan Collections Officer
Provide backup coverage on the teller line, including rotating Saturdays at the branch office.
Perform other duties and tasks assigned by the supervisor.
BENEFITS
Competitive salary
Health, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Ongoing training and development opportunities
QUALIFICATIONS
One to two years of similar or related experience. The ideal candidate will have strong customer service skills, excellent communication skills, and a passion for helping others. Previous experience in a financial institution is preferred but not required. A high school diploma or equivalent is necessary for this position.
If you are motivated, detail-oriented, and eager to grow in the financial industry, we encourage you to apply!
Lead Architect
Solutions architect job in New Orleans, LA
Job DescriptionSalary:
About Us
We are seeking aLead Architect to lead the planning and design of architectural projects and contribute to the architectural components of engineering projects. This role is responsible for overseeing the development of architectural drawings, specifications, programs, reports, permit applications, and renderings. The ideal candidate will bring creativity, technical expertise, and leadership to guide Associate-level designers through all phases of design.
Here's What Youll Be Doing
Oversee the development of construction documents and technical specifications, ensuring accuracy and compliance with project goals, building codes, and regulations.
Lead the development and preparation of architectural design drawings from conceptual design to construction documents, including sketches, digital models, and renderings, using established company drafting standards.
Collaborate with engineers and architects in the design and drafting activities for various projects.
Collaborate with engineers and architects in technical tasks such as take-offs, estimates, schedules, scopes of work, reports, and technical research.
Train staff to efficiently operate computer-assisted design and drafting workstations.
Occasionally, perform field surveys to create drawings of existing conditions.
Lead client meetings.
Interface with senior staff to complete single and multidisciplinary projects.
The Criteria for Joining Our Team
Education:
Work requires a professional level of knowledge acquired in a degree from an NAAB-accredited Architecture program with an interest in Architecture, Construction, Design Build, and Engineering. Relevant and sufficient work experience may be substituted for degree requirements.
Certification and License(s):
Registered Architect.
Valid Drivers license
Experience:
Over 5 years of experience preferred.
Supervision:
Supervision of 2-3 Associate Level Architectural Designers.
Knowledge, Skills, and Abilities:
Comprehensive understanding of and ability to coordinate and lead the design disciplines in developing technical solutions.
Proficient in managing the development of construction drawings and specifications.
Knowledge of all aspects of professional practice from schematic design through project close-out.
Highly proficient in Revit.
Excellent verbal and written communication skills.
Excellent problem-solving, negotiation, and consultation skills.
Excellent leadership skills
Ability to work independently
Proficient with Microsoft Office Suite or related software.
Ability to acclimate to project management software or related software.
Compensation and Benefits
Your talent, skills, and experience will be rewarded with a competitive compensation package.
Equal Opportunity Employer
Royal Engineers and Consultants, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Senior AI Architect
Solutions architect job in New Orleans, LA
We're looking for a Senior AI Architect to lead the creation of a transformative AI capabilities in the Supply Chain domain. You'll architect scalable, secure, high-performance AI, ML, and LLM solutions, integrating cutting-edge generative AI to boost decision-making, streamline workflows, and solve some of the most complex campaign-level modeling challenges in the defense space. If you thrive at the intersection of AI innovation, technical leadership, and mission impact, this is your chance to invent the future Supply Chain from concept to operational deployment. Bring your expertise, shape the strategy, mentor top talent, and push the boundaries of what's possible in AI.
**Job Description**
**Roles and Responsibilities**
In this role, you will:
+ Work in conjunction with business teams, data scientists, software engineers, and other relevant parties to comprehend business objectives and define technical requirements.
+ Architect Generative AI solutions using the latest techniques such as retrieval augmented generation, transformer architectures, etc. to accommodate large-scale and intricate Generative AI solutions.
+ Develop and implement applications using advanced Generative AI models such as OpenAI GPT 3.5 or 4.0, Anthropic Claude, Google Plam2, Meta Llama2 or Llama3.
+ Apply frameworks such as LangChain and Llama Index for efficient indexing, retrieval, and chaining of language models, enhancing the contextual understanding and response generation of applications.
+ Assess and choose suitable Generative AI technologies, tools, and frameworks to attain the required performance, precision, and scalability.
+ Oversee the fine-tuning and deployment of Large Language Models, ensuring compliance with top-tier practices in Generative AI and machine learning.
+ Construct and sustain Generative AI workflows, incorporating stages such as data cleansing, pre-processing, model training or fine-tuning, and feedback loop.
+ Evaluate Large Language Models and systems for optimal performance, scalability, and efficiency.
+ Conduct frequent code assessments and provide technical mentorship to less experienced team members.
+ Stay up to date on the latest trends and progress in Generative AI technologies, frameworks, and algorithms, and pinpoint opportunities for their use within the organization.
+ Cooperate with infrastructure teams to guarantee seamless deployment and monitoring of Large Language Models in operational environments.
+ Document Generative AI design choices and technical specifications for reference and knowledge dissemination.
**Minimum Required Qualifications:**
+ Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) from an accredited college or university
+ Minimum of 5 years of AI/ML/Software Engineering Development experience
+ GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening.
**Desired Characteristics and Experience:**
**Technical Expertise:**
+ Ability to consult customer on alignment of outcomes and desired technical solutions at an enterprise level
+ Ability to Analyze, design, and develop a software solution roadmap and implementation plan based upon a current vs. future state of the business.
+ Working knowledge of configuration choices and related cost implications; Experience with complex solution configurations.
+ Knowledgeable of full range of solution catalog within a business unit and able to discuss overall solution at depth.
+ Experience sustaining operational stability through various life cycle phases (planning, implementation, steady state, de-commissioning); Ability to provision and budget via capital and operating.
+ Able to lead early-stage customer interactions; Guide customers as they develop confidence and comfort with approaches, and integrate with their legacy tech investments.
**Business Acumen:**
+ Adept at navigating the organizational matrix; understanding people's roles, can foresee obstacles, identify workarounds, leverage resources and rally teammates
+ Understand how internal and/or external business model works and facilitate active customer engagement
+ Able to articulate the value of what is most important to the business/customer to achieve outcomes
+ Able to produce functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts
+ Possess extensive knowledge of full solution catalog within a business unit and proficiency in discussing each area at an advanced level
**Leadership:**
+ Demonstrated working knowledge of internal organization
+ Foresee obstacles, identify workarounds, leverage resources, rally teammates.
+ Demonstrated ability to work with and/or lead blended teams, including 3rd party partners and customer personnel.
+ Demonstrated Change Management /Acceleration capabilities
+ Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence across all organizational levels
+ Proven analytical and problem resolution skills
+ Ability to influence and build consensus with other Digital Technology teams and leadership
**Pay and Benefits:**
+ The salary range for this position is $131,000.00 - 175,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
+ GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Java Architect
Solutions architect job in New Orleans, LA
Dellfor Technologies is founded by software professionals with fresh approach, and ideas empowering clients and partners in meeting the unique challenges created by transforming business needs. Our technical, domain expertise across obust solutions. We strive to prove ourselves from project inception through completion... Our technical, domain expertise across industries and process oriented approach enables clients to develop cost effective and robust solutions. We strive to prove ourselves from project inception through completion...
To succeed in the Dellfor technologies, you need exceptional connections - to the right experts, the right opportunities and the right answers. You'll find Dellfor Technologies right in the center of this ever-changing technological world - uncovering opportunities and connecting possibilities.
As a global provider of IT staffing services, Dellfor Technologies connects the very best IT professionals to great opportunities at leading companies. And we do it every single day - for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading tech companies and help them make exceptional connections with top tech talent.
Job Description
Experience as a Java Architect on large scale,web-based applications
Java EE framework and system development
Experience with use cases, process flows, and UML
Technical expertise in IBM z/OS, Java Virtual Machine, Virtual AIX, JDBC bridging techniques, IBMWebSphere Application Server, Tivoli Access Manager, and DOC1 Generate
IBM development software experience including: IBM Content Manager, Rational Application Developer, Clear Case, Clear Quest, DB2 on z/os, AIX.
Mobile application development
SQL fine tuning and optimization using reporting engines
Experience in development of application security layer for web applications
Strong expertise in Struts, Spring MVC, Spring IOC, Spring AOP, and Spring Batch technologies
Front end technology experience with: JQuery, JavaScript, CSS, HTML, AJAX, XML.
MS SQL Server and DB2 z/os
Experience using Hudson or similar CI tools
Experienced with ANT and MAVEN build scripts
Development experience of middleware components using IBM MQ, Webservices, etc.
Strong experience with iBatis framework
Integration of Struts and Spring experience
Additional Information
Highlights and benefits
We are a registered E verified company
Starting salary between $ 60,000 with regular increments
Free classroom skill enhancement program
Relocation allowance
Referral bonus
On the job support from experienced professionals in the relative field
Travel allowance
Insurance- Medical, dental, vision and 401K
Health Benefits through Carefirst BCBS (Blue Cross Blue Shield)
Company paid Life Insurance
Please respond with your resume. US Citizens and all other parties authorized to work in the US are encouraged to apply.
Job Type: Contract
Salary: $60,000.00 /year
Required education:
Bachelor's
Required experience:
Developer: 5-12year
Customer Tech - Salesforce Solution Architect - Senior - Tech Consulting -Open Location
Solutions architect job in New Orleans, LA
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Salesforce Solution Architect - Senior**
**The opportunity**
This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Our Salesforce practice drives enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.
As a Senior Application Systems Engineer, you will be at the forefront of developing and integrating user interfaces across diverse platforms such as mobile, web, and tablet. Utilizing standard tools and agile methodologies, your contributions will be crucial in delivering technological solutions that drive our organization's revenue generation.
**Your key responsibilities**
In this role, you will identify customer requirements and develop front-end components and services that are integral to our software architecture. You will be expected to actively contribute to business processes or solutions, selecting methodologies judiciously to meet client service metrics, quality, risk management, business growth, and teaming objectives.
+ Define and execute deliverables with efficiency
+ Manage completion of deliverables and maintain engagement economics reports
+ Track resource plans and budgets, and handle project statuses
+ Participate in client sessions as a workstream member or team lead
+ Travel is required based on client needs, and you will be expected to maintain a chargeability level with billable hours to external clients.
**Skills and attributes for success**
To thrive in this role, you will need a blend of technical and interpersonal skills that will make a significant impact on our projects.
+ Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
+ Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
+ Experience in Salesforce (SFDC) CRM and multiple end to end implementations
+ Salesforce integration experience, and experience with a variety of middleware tools
+ Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls
+ Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows
+ Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state
+ Knowledge of Salesforce configuration and platform capabilities
+ Work with developers to define and create specifications for any custom code or data migration requirements
+ Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery
+ Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts
+ Agile delivery methodologies
+ Proficiency in application development tools
+ Quality assurance and software development expertise
+ Systems integration skills
+ Building relationships, client trust, and emotional agility
+ Complex problem-solving abilities
**To qualify for the role, you must have**
+ A four-year Bachelor's degree is required in Business Systems or related field
+ Experience typically preferred is 2-4 years in a relevant field, implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations
+ Familiar with relational database concepts
+ Self-starter and able to handle multiple tasks and priorities
+ Excellent communication, leadership and client development skills
+ Salesforce.com certification(s)
+ Strong oral and written communication skills, comfort leading conversations with audiences of all levels
+ Able to travel to meet client demand as needed
**Ideally, you'll also have**
+ Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
+ Certifications and prior consulting experience highly preferred
**What we look for**
We seek top performers with a keen interest in technology and a passion for delivering high-quality solutions. The ideal candidate will have a proactive mindset, excellent communication skills, and the ability to mentor and guide less experienced team members. We value individuals who are adaptable, digitally fluent, and driven to achieve results.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Systems Modernization & Tech Delivery Solution Architect - Manager
Solutions architect job in New Orleans, LA
**Specialty/Competency:** Product Innovation **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Platform and Integration Architecture team you are expected to develop and design solutions for our clients to address their business needs. As a Manager you are expected to lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for securing project success and maintaining exceptional standards, while motivating and inspiring others to deliver quality.
Responsibilities
- Develop and design solutions for clients
- Lead teams and manage client accounts
- Focus on strategic planning and mentoring junior staff
- Assure project success and maintain exceptional standards
- Motivate and inspire team members to deliver quality
- Supervise, develop, and coach team members
- Oversee client service accounts and engagement workstreams
- Independently solve and analyze complex problems
What You Must Have
- Bachelor's Degree
- 5 years of experience
- Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college
What Sets You Apart
- Bachelor's Degree in Computer and Information Science, Management Information Systems, Computer Engineering, Mathematics, Analytics, Business Analytics preferred
- MuleSoft Credentialed Integration Associate, MuleSoft Credentialed Developer; Workato: Automation Pro I, Automation Pro II, Automation Pro III: AWS Cloud Practitioner, Associate Cloud Developer; Azure Fundamentals, Azure Developer Associate; GCP Cloud Digital Leader
- Leading teams to deliver overall solution architecture
- Developing digital and analog solutions
- Collaborating with consulting team members
- Developing solution architecture documentation
- Engaging with vendors and third parties
- Evaluating and making strategic decisions
- Designing resilient, scalable, and responsive products
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Solution Architect (Customer Applications)
Solutions architect job in New Orleans, LA
JOB SUMMARY/PURPOSE
Lead the architecture and evolution of Delta Utilities' customer-facing technology stack-including Oracle Customer Cloud Service (CCS), Genesys Cloud CX voice platform, web/mobile portals, and analytic solutions-ensuring an exceptional and secure customer experience for 600K gas customers.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Own end-to-end architecture for CCS, Paystar/Genesys IVR/contact-center, customer portals, payment gateways, and outbound notification services.
Design data flows and canonical models feeding Microsoft Fabric, Azure Synapse, ADLS, and Power BI to create a 360-degree customer view.
Define omnichannel customer-journey blueprints (voice, chat, SMS, email) and guide UI/UX standards.
Embed privacy, security, and compliance controls (PCI-DSS, NIST, TSA) into solution designs.
Collaborate with Customer Service and Marketing leadership to prioritize features that improve CX metrics (AHT, FCR, CSAT).
Evaluate new technologies (chatbots, AI assistance, proactive outage comms) and lead POCs.
Govern work of system integrators, review designs and releases for adherence to standards.
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor's in Computer Science, Information Technology, or related field; equivalent experience is 10+ years of progressively responsible experience in IT, software engineering, or systems architecture, especially in customer-facing technologies.
8 + years building or integrating customer-facing utility systems
3 + years architecting Oracle CCS or comparable CIS/CRM plus Genesys or similar contact-center platforms.
Expertise in customer-information systems, IVR, CTI, and real-time data analytics.
Strong grasp of data-privacy, PCI, and utility customer-protection regulations.
Integration mastery: API-led, event-driven, and batch (ETL) patterns across Azure and OCI.
Excellent verbal and written communication; proven ability to present to executives.
Minimum experience required of the position
8 + years building or integrating customer-facing utility systems
3 + years architecting Oracle CCS or comparable CIS/CRM plus Genesys or similar contact-center platforms.
Minimum knowledge, skills and abilities preferred of the position
Expertise in customer-information systems, IVR, CTI, and real-time data analytics.
Strong grasp of data-privacy, PCI, and utility customer-protection regulations.
Integration mastery: API-led, event-driven, and batch (ETL) patterns across Azure and OCI.
Excellent verbal and written communication; proven ability to present to executives.
Any certificates, licenses, etc. required for the position
Preferred:
Oracle Utilities Customer Cloud Service Implementation Specialist
Genesys Cloud CX Architect Certification
Microsoft Certified: Azure Developer/Architect
TOGAF, Certified Customer Experience Professional (CCXP)
Physical Requirements
Able to operate a personal computer, either desktop or laptop.
Able to sit for extended periods of time.
Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.
Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities.
Job duties are performed in a normal and clean office environment with normal noise levels.
Work is predominately done while standing or sitting.
The ability to comprehend, document, calculate, visualize and analyze are required.
Able to work regular hours, with occasional overtime.
About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at ***************************
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
Senior Architect
Solutions architect job in New Orleans, LA
Watermark Design Group is seeking a highly experienced and accomplished Senior Architect with a minimum of 10 years of experience to lead complex architectural projects from conceptual design through construction administration. This role combines exceptional design and technical expertise with strong leadership capabilities and a proven track record of successful project delivery. You will collaborate closely with clients to define project vision and scope, while mentoring and guiding junior team members.
This position offers the opportunity to influence firm-wide best practices, ensure technical excellence, and drive client satisfaction.
Key Responsibilities
* Lead and manage architectural design for complex commercial, industrial, and municipal projects.
* Collaborate with multidisciplinary teams to deliver high-quality, innovative solutions.
* Mentor and guide junior staff to foster professional development and growth.
* Manage client relationships, project budgets, and schedules to ensure successful outcomes.
* Oversee construction documentation and administration, ensuring adherence to quality standards.
* Promote a culture of technical excellence, efficiency, and best practices across the firm.
Required Skills and Qualifications
* Extensive architectural expertise across commercial, industrial, and municipal applications.
* Strong technical proficiency with Revit, AutoCAD, and other relevant software.
* Proven project management experience, including managing budgets, schedules, and client expectations.
* Demonstrated leadership, team-building, and strategic thinking abilities.
* Excellent communication, negotiation, and client relationship skills.
* In-depth knowledge of building codes, regulations, and industry standards.
* Strong attention to detail and commitment to delivering high-quality work.
Education and Experience
* Bachelor's or Master's degree in Architecture from an accredited institution.
* Minimum of 10 years of experience as a Licensed Architect.
* Licensure in the State of Alabama is required, with the ability to obtain licenses in other states where Watermark practices.
Java Architect
Solutions architect job in New Orleans, LA
Dellfor Technologies is founded by software professionals with fresh approach, and ideas empowering clients and partners in meeting the unique challenges created by transforming business needs. Our technical, domain expertise across obust solutions. We strive to prove ourselves from project inception through completion... Our technical, domain expertise across industries and process oriented approach enables clients to develop cost effective and robust solutions. We strive to prove ourselves from project inception through completion...
To succeed in the Dellfor technologies, you need exceptional connections - to the right experts, the right opportunities and the right answers. You'll find Dellfor Technologies right in the center of this ever-changing technological world - uncovering opportunities and connecting possibilities.
As a global provider of IT staffing services, Dellfor Technologies connects the very best IT professionals to great opportunities at leading companies. And we do it every single day - for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading tech companies and help them make exceptional connections with top tech talent.
Job Description
Experience as a Java Architect on large scale,web-based applications
Java EE framework and system development
Experience with use cases, process flows, and UML
Technical expertise in IBM z/OS, Java Virtual Machine, Virtual AIX, JDBC bridging techniques, IBMWebSphere Application Server, Tivoli Access Manager, and DOC1 Generate
IBM development software experience including
:
IBM Content Manager, Rational Application Developer, Clear Case, Clear Quest, DB2 on z/os, AIX.
Mobile application development
SQL fine tuning and optimization using reporting engines
Experience in development of application security layer for web applications
Strong expertise in Struts, Spring MVC, Spring IOC, Spring AOP, and Spring Batch technologies
Front end technology experience with
:
JQuery, JavaScript, CSS, HTML, AJAX, XML.
MS SQL Server and DB2 z/os
Experience using Hudson or similar CI tools
Experienced with ANT and MAVEN build scripts
Development experience of middleware components using IBM MQ,
Webservices, etc.
Strong experience with iBatis framework
Integration of Struts and Spring experience
Additional Information
Highlights and benefits
We are a registered E verified company
Starting salary between $ 60,000 with regular increments
Free classroom skill enhancement program
Relocation allowance
Referral bonus
On the job support from experienced professionals in the relative field
Travel allowance
Insurance- Medical, dental, vision and 401K
Health Benefits through Carefirst BCBS (Blue Cross Blue Shield)
Company paid Life Insurance
Please respond with your resume. US Citizens and all other parties authorized to work in the US are encouraged to apply.
Job Type: Contract
Salary: $60,000.00 /year
Required education:
Bachelor's
Required experience:
Developer: 5-12year
Microsoft D365 ERP Technical Solution Architect - Manager
Solutions architect job in New Orleans, LA
**Specialty/Competency:** Microsoft **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Microsoft Dynamics ERP at PwC will specialise in analysing client needs, implementing ERP software solutions, and offering training and support for seamless integration and utilisation of Microsoft ERP applications. This will enable clients to optimise operational efficiency and achieve their strategic objectives.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
**The Opportunity**
As part of the Business Application Consulting team, you collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, and engineering teams to deliver quality products and implementations. As a Senior Manager, you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You leverage your knowledge in Dynamics AX / 365 F&O Trade and Logistics, conduct business analysis workshops, and facilitate the implementation and support of Dynamics 365 ERP Trade and Logistic modules, demonstrating a commitment to excellence and senior-level client interaction.
**Responsibilities**
- Lead and oversee large-scale projects within the Dynamics 365 ERP domain
- Innovate and refine processes to enhance operational productivity
- Engage with clients at a senior level to secure successful project outcomes
- Utilize proficiency in Dynamics AX / 365 F&O Trade and Logistics for impactful solutions
- Conduct workshops to analyze business needs and align with ERP capabilities
- Facilitate the implementation and support of Dynamics 365 ERP and Logistic modules
- Foster a culture of excellence and quality client interactions
- Guide teams through complex challenges with strategic insights
**What You Must Have**
- Bachelor's Degree
- 7 years of experience
- Certification in Dynamics AX / 365 F&O Trade and Logistics Certification in at least one other Dynamics 365 F&O module
**What Sets You Apart**
- Demonstrates an in-depth ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMOs to deliver a quality product and implementation
- Demonstrating industry experience within Supply Chain or Inventory Management
- Communicating effectively in various formats and to diverse levels
- Demonstrating customer relationship skills
- Performing As-Is and To-Be process analysis
- Designing Integration with 3rd party systems
- Providing Post Go Live Support
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Cyber SDC - WAM - Operations Solution Engineer - Senior - Location OPEN
Solutions architect job in New Orleans, LA
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**WAF Operations Solution Engineer**
**PRACTICE DESCRIPTION:**
As a WAF Operations Solution Engineer, you will be responsible for implementing and managing Web Application Firewall (WAF) solutions to protect client applications from cyber threats. You will work within a team of cybersecurity professionals to establish effective security measures that safeguard web applications and data.
**JOB SUMMARY:**
In the role of WAF Operations Solution Engineer, you will configure and provide ongoing operational coverage of web application firewalls to maintain optimal performance and security for client applications. The primary purpose of this role is to assist with change requests and support problem resolution to uphold the integrity of web applications. You will actively monitor application traffic, analyze security events, and respond to incidents to mitigate risks effectively. Additionally, you will collaborate with cross-functional teams to enhance the overall security posture of web applications, leveraging your experience with various WAF solutions to implement and automate security measures.
**KEY RESPONSIBILITIES:**
+ Configure, manage, and optimize WAF solutions to establish effective security controls for web applications.
+ Provide ongoing operational coverage of web application firewalls, ensuring they function correctly and efficiently.
+ Monitor application traffic and security events to identify potential threats and vulnerabilities.
+ Conduct thorough analysis of security incidents, including root cause analysis and remediation efforts.
+ Collaborate with incident response teams to investigate and respond to security incidents in a timely manner.
+ Develop and maintain WAF policies, rules, and documentation to align with best practices and compliance requirements.
+ Provide support for security audits and assessments, promoting adherence to security standards and policies.
+ Stay current with emerging threats, vulnerabilities, and security technologies to enhance the organization's security posture.
+ Utilize various WAF solutions, including Cloudflare and Imperva, for implementation and management, ensuring optimal configuration and performance.
+ Leverage Terraform for infrastructure as code (IaC) to automate the deployment and management of WAF solutions.
+ Mentor junior engineers and provide guidance on WAF management and incident response processes.
**QUALIFICATIONS:**
+ Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
+ 3-5 years of experience in web application security operations, with a focus on WAF management.
+ Hands-on experience with WAF solutions such as Cloudflare and Imperva is required.
+ Proficiency in using Terraform for infrastructure automation is preferred.
+ Strong understanding of web application protocols, security principles, and best practices.
+ Familiarity with ITIL processes and ticketing systems for incident management.
+ Relevant certifications (e.g., CISSP, Security+) are a plus.
+ Excellent analytical, problem-solving, and communication skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
**WHAT WE OFFER:**
At EY, we are committed to your professional development and career growth. You will have access to continuous training and mentorship, enabling you to enhance your skills and advance your career in cybersecurity. Join us in building a more secure and trusted working world.
**Ernst & Young LLP is an equal employment opportunity employer. We value the diversity of our workforce and the knowledge of our people.**
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Solution Architect (Customer Applications)
Solutions architect job in New Orleans, LA
Job Description
JOB SUMMARY/PURPOSE
Lead the architecture and evolution of Delta Utilities' customer-facing technology stack-including Oracle Customer Cloud Service (CCS), Genesys Cloud CX voice platform, web/mobile portals, and analytic solutions-ensuring an exceptional and secure customer experience for 600K gas customers.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Own end-to-end architecture for CCS, Paystar/Genesys IVR/contact-center, customer portals, payment gateways, and outbound notification services.
Design data flows and canonical models feeding Microsoft Fabric, Azure Synapse, ADLS, and Power BI to create a 360-degree customer view.
Define omnichannel customer-journey blueprints (voice, chat, SMS, email) and guide UI/UX standards.
Embed privacy, security, and compliance controls (PCI-DSS, NIST, TSA) into solution designs.
Collaborate with Customer Service and Marketing leadership to prioritize features that improve CX metrics (AHT, FCR, CSAT).
Evaluate new technologies (chatbots, AI assistance, proactive outage comms) and lead POCs.
Govern work of system integrators, review designs and releases for adherence to standards.
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor's in Computer Science, Information Technology, or related field; equivalent experience is 10+ years of progressively responsible experience in IT, software engineering, or systems architecture, especially in customer-facing technologies.
8 + years building or integrating customer-facing utility systems
3 + years architecting Oracle CCS or comparable CIS/CRM plus Genesys or similar contact-center platforms.
Expertise in customer-information systems, IVR, CTI, and real-time data analytics.
Strong grasp of data-privacy, PCI, and utility customer-protection regulations.
Integration mastery: API-led, event-driven, and batch (ETL) patterns across Azure and OCI.
Excellent verbal and written communication; proven ability to present to executives.
Minimum experience required of the position
8 + years building or integrating customer-facing utility systems
3 + years architecting Oracle CCS or comparable CIS/CRM plus Genesys or similar contact-center platforms.
Minimum knowledge, skills and abilities preferred of the position
Expertise in customer-information systems, IVR, CTI, and real-time data analytics.
Strong grasp of data-privacy, PCI, and utility customer-protection regulations.
Integration mastery: API-led, event-driven, and batch (ETL) patterns across Azure and OCI.
Excellent verbal and written communication; proven ability to present to executives.
Any certificates, licenses, etc. required for the position
Preferred:
Oracle Utilities Customer Cloud Service Implementation Specialist
Genesys Cloud CX Architect Certification
Microsoft Certified: Azure Developer/Architect
TOGAF, Certified Customer Experience Professional (CCXP)
Physical Requirements
Able to operate a personal computer, either desktop or laptop.
Able to sit for extended periods of time.
Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.
Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities.
Job duties are performed in a normal and clean office environment with normal noise levels.
Work is predominately done while standing or sitting.
The ability to comprehend, document, calculate, visualize and analyze are required.
Able to work regular hours, with occasional overtime.
About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at ***************************
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
Architect, Enterprise Technology (IT)
Solutions architect job in New Orleans, LA
JOB SUMMARY/PURPOSE
The Enterprise Technology Architect is technically aligned to infrastructure services and focused on building a SaaS-first, simplified, and AI-enabled IT landscape. The Enterprise Technology Architect will own the architecture practice, set standards, guide solution design, and ensure resiliency across technology domains. The ideal candidate is passionate about IT, forward-thinking, problem-solving oriented, and a go-getter with a vision for how technology will evolve over the next decade. They should align with Delta Utilities' modern philosophy of a SaaS-first, buy-over-build approach that prioritizes an efficient tool stack, and leverages generative AI to increase productivity and accelerate delivery.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Chair the Solution Review Board for projects and major changes
Run Architectural Review Boards covering standards, patterns, new software, and roadmaps
Lead Architectural Readiness Reviews before go-live to confirm non-functional requirements
Develop and maintain multi-year technology roadmaps mapped to business growth and guiding pillars
Publish and update enterprise standards (cloud reference architectures, integration patterns, data models)
Own the enterprise architecture strategy that supports SaaS-first, reliability, cost optimization, zero-trust goals, and incorporates generative or agentic AI where beneficial
Produce high level and detailed technical designs for infrastructure services including networks, cloud platforms, end user computing, and core IT operations while collaborating with application, data, and security teams to ensure integrated solutions.
Translate business and operational needs into clear technical specifications and architectural blueprints.
Maintain authoritative architectural design documents in ServiceNow Knowledge & CMDB
Perform annual architectural assessments of key platforms (Azure, OCI, M365, Meraki, Palo Alto, etc.)
Define and track architecture KPIs (availability, performance, cost, security posture)
Utilize generative AI tools to optimize documentation, automate analysis, and accelerate decision-making
Lead disaster recovery planning (regional, security, technical) in line with 99.99% uptime targets
Partner with Cloud, ServiceNow, ITIL, Network, and Data teams plus strategic vendors (Microsoft, Oracle, Accenture, Cisco) to deliver cohesive solutions
Mentor engineers and architects with a strong emphasis on hands-on technical skills and AI-assisted practices
Represent Technology Operations in executive and partner forums, translating architecture decisions into business-centered language
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor's in Computer Science, Engineering, or similar.
In lieu of a degree, candidates must have at least 4 additional years of experience in enterprise architecture, in addition to the 8 years of experience required below.
Minimum experience required of the position
Minimum of 8 years of experience in enterprise architecture, with at least 5 years focused on leading architecture governance initiatives.
Preferred: Experience in the utilities, energy, or asset-intensive industries.
Minimum knowledge, skills and abilities preferred of the position
Proven record of hands-on implementation and technical leadership Cloud platforms (Azure, OCI); ITSM / ITIL processes; Meraki Networking; Security and zero-trust architecture
High-availability and DR design
Practical use of generative AI to drive productivity
Proven ability to run architecture boards and influence senior stakeholders
Any certificates, licenses, etc. required for the position
Required: Azure Solutions Architect Expert
Preferred: OCI Architect, ITIL v4 Foundation.
Physical Requirements
Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted.
Able to perform on-site inspections.
Able to operate a personal computer, either desktop or laptop.
Able to sit for extended periods of time.
Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.
Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities.
Job duties are performed in a normal and clean office environment with normal noise levels.
Work is predominately done while standing or sitting.
The ability to comprehend, document, calculate, visualize and analyze are required.
Able to work daily in all types of weather conditions.
Able to work regular hours, with occasional overtime.
Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion.
Able to work rotating shifts, if required.
Able to respond to emergency calls and/or callouts and occasionally return to work while off duty.
Able to wear and operate personal protective equipment, such as respirator, safety glasses, hardhat, gloves, protective footwear and earplugs daily.
Able to be included in random drug screen pool required for DOT drivers and DOT safety sensitive positions.
May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.
About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at ***************************
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1