Solutions architect jobs in Port Saint Lucie, FL - 52 jobs

Empowering business users and driving innovation through low-code solutions is at the heart of this role. As a Microsoft Power Platform & Copilot Solutions Architect, you will lead the design and implementation of scalable, user-friendly solutions that transform business processes. In this position, you will champion the adoption of Power Platform and Copilot technologies, collaborating closely with stakeholders to deliver automation, AI integration, and process improvements that align IT strategy with business goals. Duties and Responsibilities: - Creates principles to guide application implementation decisions for the firm. Collaborates with stakeholders to define system specifications, procedures, and technical standards for the design and deployment of application development initiatives. Applies technical principles and concepts to develop solutions to complex business and programming requirements based on application development needs. Identifies dependencies and interaction across multiple systems and platforms and evaluates alternative approaches or technologies to increase productivity, efficiency and enable and enhance core business capabilities. Researches, tests, and evaluates new and emerging technologies and vendor solutions. - Collaborate directly with business users and stakeholders to gather requirements, analyze pain points, and translate needs into efficient, low-code solutions. - Develop and maintain application roadmaps, technical standards, and best practices for low-code development and governance. - Mentor and enable business users and citizen developers, promoting adoption of Power Platform and Copilot capabilities across the organization. - Evaluate and integrate emerging technologies, including AI-driven automation and analytics, to enhance business processes and productivity. - Design interfaces and integrations between applications, databases, and systems, ensuring seamless data flow and interoperability. - Document specifications, procedures, and technical standards for solution design and deployment. - Conduct architecture and code reviews to ensure quality, scalability, and compliance with development standards. - Monitor solution performance and recommend optimizations to maximize business value. - Perform other duties as required. \#LI-LP1 \#LI-REMOTE **Job Title:** Microsoft Power Platform & Copilot Solutions Architect **Group:** COR **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's Degree. - 6 years of relevant experience. - Equivalent additional directly related experience will be considered in lieu of a college degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 0% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Deep expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages) and Copilot technologies. - Strong understanding of low-code development principles, frameworks, and governance. - Proven ability to work collaboratively with business users, translating requirements into practical, user-friendly solutions. - Experience with data modeling, integration patterns, and cloud services (e.g., Dataverse, Azure). Expert in conducting system analysis to identify operational limitations and gaps in functional coverage. - Excellent written, verbal, and diagrammatic communication skills. - Excellent time management, decision making, presentation and organization skills. - Demonstrated ability to interface effectively and collaborate with clients, peers, and management to develop solutions and ensure stakeholder buy-in. - Demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions. - Demonstrated ability to take initiative and accountability for achieving results. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $101,150 **Pay Range Maximum:** $176,987 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Fully Remote or Hybrid Work Options may be considered for successful candidate. **Additional Pay Range Information:** The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description This Solution Architect is a functional and technical expert consulting with customers on implementing ServiceNow's OT solutions based on leading practices - all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). The Solution Architect will bring architectural guidance, business acumen in the technology industry, along with deep product expertise, innovation, and knowledge capital to our customers and partners Responsiblities: Support pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organizations Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a Customer's technology landscape, while informing customer on governance best practices Interacts with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a Workflow Design and deliver ServiceNow OTM solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. Establish mutually beneficial relationships with a OTM's product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmaps Lead office hours, formal presentations, webinars and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and successes Promotes continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence Team Enable and mentor other members of the ServiceNow delivery team and partner ecosystem Up to 50% travel annually, driven by customer needs and internal meetings Maintain skills / certifications on ServiceNow Certified Implementation Specialists (CIS) that can include Discovery, Event Management or CMDB Fundamental for ServiceNow ITOM or OT product capabilities. Qualifications To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Industry domain expertise in ITOM ServiceNow modules. This would cover areas such as event management, discovery, CMDB and Service Graphs Connectors. Familiarity with Purdue Model and ISA-95/IEC 62443 segmentation concepts. Familiarity with virtualization and hypervisors (VMware ESXi, Hyper-V, KVM) Deep understanding of ICS/OT protocols (Modbus, DNP3, IEC 60870-5-104, OPC UA/DA, Profinet, EtherNet/IP, Siemens S7, BACnet, etc.) Working knowledge of NERC CIP, NIST CSF, ISA/IEC 62443, C2M2 or industry-specific frameworks Understanding of security zoning, segmentation, and zero-trust concepts in OT Experience configuring network data feeds (mirror ports, taps, ERSPAN) and validating data visibility 8+ years experience as part of a professional services organization; or equivalent education/experience. Controls engineering or OT network security background a plus. Ability to travel up to 50%. Creative with comfort running projects independently. Success driving complex issues through analysis and resolution. Experience working collaboratively. ServiceNow certifications in aligned workflow. Vast and varied experience across leading Technology software platforms Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks), while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems Customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success Interacts well with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information, and designs comprehensive solutions Capable of developing visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude Experience conducting solutions presentations and obtaining customer acceptance to solution design Strong capabilities in forging trust, engaging a remote or in-person audience Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies ServiceNow Certifications: Certified System Administrator (required or must be achieved within the first 60 days) At least 2 relevant Certified Implementation Specialist certifications (required or must be achieved within the first 90 days). Desired ServiceNow Certifications: Certified Technical Architect (required or must be achieved within the first 365 days) Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Title: SAP EWM Functional Architect About the Role We are seeking a highly experienced SAP Extended Warehouse Management (EWM) Functional Architect with deep expertise in designing, implementing, and optimizing EWM solutions in complex supply chain environments. The ideal candidate will bring extensive hands-on experience, strong integration knowledge, and the ability to lead full‑cycle implementations and rollouts while collaborating effectively with cross‑functional business and technical teams. What You Need to Have to Be Considered * 15+ years of experience implementing and configuring SAP EWM as a Functional Architect. * Minimum of 2 full-cycle SAP EWM implementations led successfully. * At least 2 EWM rollout projects delivered end‑to‑end. * Served as EWM Architect in at least one complete EWM implementation, demonstrating strong leadership and solution design capability. * Strong knowledge of SAP ERP modules including MM and WMS. * Deep proficiency with SAP EWM including: * Decentralized EWM * Cloud-based Warehouse Management in S/4HANA * Hands-on experience with integrations: * EWM-TM (Transportation Management) * EWM-MM * EWM-QM (Quality Management) * Strong understanding of system interfaces, integration points, and industry best practices. * Expertise in AS/RS (Automated Storage & Retrieval Systems) integration. * Experience with carrier integrations (UPS, CHR, etc.). * Skilled in configuring complex warehouse structures and layouts. * Comprehensive knowledge of core EWM processes: * Inbound * Outbound * Replenishment * Physical Inventory * Experience configuring put away and stock removal strategies. * Proficiency with process-oriented and layout-oriented storage control. * Familiarity with Cross Docking and its EWM implementation. * Strong experience with RF Framework setup and RF screen customization for multiple device types. * Excellent written and verbal communication skills, with proven cross-functional collaboration experience. Work Model * Onsite to client office in Florida. Should be willing to travel to other warehouse locations. These Will Help You Stand Out * Deep solution architecture capabilities across SAP logistics. * Ability to lead discussions with business stakeholders at all levels. * Strong documentation, testing, and validation discipline. * Proven mentoring capabilities within project teams. * Lead solution design, requirement gathering, documentation, and proposal creation for SAP EWM projects. * Architect SAP EWM solutions aligned with enterprise architecture standards. * Identify, analyze, and remediate system design weaknesses; drive re-engineering efforts. * Support major aspects of SAP EWM architecture, including UI, middleware, and integration points. * Collaborate with solution teams to ensure proper system and data integration. * Present executive-level communication on project scope, strategy, cost, and quality. * Act as an escalation point for solution design or troubleshooting. * Participate in the mentorship program and guide junior consultants. * Implement business processes and develop solutions for Supply Chain Execution using SAP EWM. * Configure SAP EWM, conduct testing, create documentation, and perform validation. * Support development teams with functional specifications and test scripts. * Lead planning and execution of EWM implementation and rollout projects. * Engage with customer stakeholders to ensure excellent experience and alignment. * Please note, this role cannot offer visa transfer or sponsorship now or in the future* Salary and Other Compensation: The annual salary for this position is between $112,500- $132,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. About the role: The Manager, Light Commercial Lifecycle Solutions will play a critical role in advancing Carrier's transformation toward a lifecycle customer value-focused organization. This role supports the North America Light Commercial business by driving the connected strategy and execution of aftermarket initiatives that span parts, service, and digital enablement. It offers a unique opportunity to shape how Carrier delivers value across the equipment lifecycle-enhancing customer experience, improving serviceability, and unlocking recurring revenue streams through connected solutions. Key Responsibilities: Drive Connected Lifecycle Strategy: Support the development and execution of Carrier's connected aftermarket strategy, ensuring alignment with lifecycle value creation goals across the Light Commercial segment. Enable Cross-Functional Execution: Collaborate with product, engineering, digital, and commercial teams to launch and scale lifecycle offerings that integrate equipment, service, and digital touchpoints. Accelerate Aftermarket Growth: Identify and support initiatives that grow parts capture, increase service attachment, and expand digital service adoption. Leverage Data for Insights: Analyze customer feedback, sales trends, and connected product data to uncover opportunities for lifecycle value creation and performance improvement. Support Change Management: Contribute to cross-functional working groups, prepare business cases and presentations, and help drive adoption of new aftermarket capabilities across the organization. Required Qualifications: Bachelor's degree 5 + years of experience in strategy, product management, marketing, sales, aftermarket, and/or HVAC-related roles Ability to travel up to 30-40% domestically and internationally (primarily Mexico & Canada). Preferred Qualifications: Practical knowledge and experience in leading and managing the execution of projects, processes, and tactical initiatives within a commercial or technical workstream-ideally in a matrixed or cross-functional environment. Broad understanding of aftermarket, digital services, or product lifecycle strategies, with awareness of how work in this role impacts adjacent functions such as product development, sales, and engineering. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice

We are looking for a Sr. Manager, ETRM Solution Architect to strengthen the translation and construction of our clients' business problems into creative technology solutions during this exciting time of growth for the energy and commodities sector. You'll have the power to empower both clients and team members, providing technical direction to project teams and developing software design and implementations. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions. Location - Houston or Juno Beach, FL - minimum 3 days onsite at either of these location Your Impact • Engage with Business and IT stakeholders and implement client's business requirements on ETRM products and/or bespoke systems • Provide functional and technical leadership for ETRM software implementations centered on products, specifically ION RightAngle, Allegro or Endur • Lead requirements analysis, functional design, solution architecture, technical design, and implementation for ETRM products and their integrations with other related systems • Perform technology assessments, cost/benefit analysis, project estimations, and planning • Implement technology solutions with modern engineering practices using Cloud services, DevOps, CI/CD, automated unit testing, and functional testing frameworks • Serve as Subject Matter Expert (SME) of one or more ETRM products to cultivate people - growth and knowledge -management • Provide direction and technical direction to aproject team of 25+ people Your Skills and Experience • Extensive experience (14+ years) on ETRM engagements, providing technical guidance for medium to large scale ETRM project implementations from design inception to delivery using agile methodologies • Excellent understanding of the energy/commodity industry and business understanding of trade lifecycle of different asset classes such as crude, refined products, natural gas, NGLs, power, and data flow from front to back office • Deep understanding of ETRM product core system architecture, APIs, data model, systems processes, and customizations • Experience with integration of ETRM products with other company systems such as e - confirm, ICE/CME Exchanges, SAP, Oracle, Shipnet, Veson, etc. • Experience in providing technical direction on data migrations work from legacy ETRM systems to new systems using data integration platforms (e.g., Azure data factory, SSIS, Datastage, Informatica, etc.) Set Yourself Apart With • Experience with CI/CD instruments for build and release processes (e.g. Ansible, Jenkins, Terraform for infrastructure as code, etc.) • Experience in developing PaaS applications on Cloud using serverless components, messaging services, integration components, databases, etc. • Experience with functional testing automation frameworks for ETRM products • Advanced certifications on Cloud computing platforms • Experience with ETRM Product upgrades

Saxon Global is one of the fastest growing Inc. 500 Companies in the U.S., providing enhanced IT consulting and engineering solution services for past 16 years. Saxon Global specializes in Business Intelligence, Mobility, Big Data & Cloud and provides IT tools and services to help organizations across industry verticals such as Financial Services, Retail, Telecom, Healthcare, Banking and Media Entertainment for their continued growth. Title: DW ARCHITECT/Datawarehouse Architect//BI Architect Location: Miami/ Juno Beach FL Duration: 1+Year Interview: Phone and Skype REQUIRED SKILLS : Database Modeling, Data Warehousing, ETL, Data Quality, Cloud (AWS) Client Job Description: We are looking for an individual with clear understanding of data structures and data modeling methodologies and who strives to implement them in his/her design approach. The ideal candidate should meet the below requirements: • 6+ years of experience in Data Modelling and Database Design. • 10+ years of experience working with databases and building data warehouses. • Must have experience working with Microsoft SQL Server suite or Oracle suite. • Must have hands on experience working with cloud technologies for Database/Data warehouse (Amazon Web Services(AWS) preferably). • Must have experience in migration strategy of data from on premise to cloud. • Must have experience implementing complex data quality rules. • Ability to work independently by taking proactive approach and ownership. • An enquiring mind with strong desire to establish best practices while promoting collaboration. • Must have work experience in Agile environment. Qualifications • 6+ years of experience in Data Modelling and Database Design. • 10+ years of experience working with databases and building data warehouses. • Must have experience working with Microsoft SQL Server suite or Oracle suite. • Must have hands on experience working with cloud technologies for Database/Data warehouse (Amazon Web Services(AWS) preferably). • Must have experience in migration strategy of data from on premise to cloud. • Must have experience implementing complex data quality rules. • Ability to work independently by taking proactive approach and ownership. • An enquiring mind with strong desire to establish best practices while promoting collaboration. • Must have work experience in Agile environment. Additional Information All your information will be kept confidential according to EEO guidelines.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryThis role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities: Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions. Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers. Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences. Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners. Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services. Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making. Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement. Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution. Work with developers and admins to diagnose and resolve complex Salesforce issues Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities. Required Skills, Knowledge and Abilities: 5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions. Hands-on experience with Service Cloud and Sales Cloud. Basic understanding of software development practices and the software development lifecycle (SDLC). Strong understanding of Salesforce architecture, declarative tools, and data model. Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools. Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting. Experience supporting business teams with process optimization, automation, and reporting. Strong analytical, problem-solving, and communication skills. Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred. A basic understanding of API and systems integrations. Preferred Qualifications: Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations. Background in green energy, financial services, mortgage, or payment solutions. Preferred experience with Salesforce Data Cloud and AgentForce. Bachelor's degree Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

Florida Crystals is a leading domestic sugar producer and North America's first fully integrated cane sugar company, guiding our sugar from farm to table. We are America's first and only producer of certified organic sugar, grown and harvested in the United States. Our renewable energy facility is the largest of its kind in North America and provides clean energy that powers our sugar operations, which helps us reduce our use of fossil fuels. Florida Crystals also sustainably farms rice, sweet corn and other vegetables in rotation with our sugarcane. Our rice mill is the only rice mill in Florida. OVERVIEW An experienced Enterprise Architect with specialization in cloud, data centers, cross IT disciplines, and artificial intelligence (AI). The Enterprise Architect, plays a crucial role in shaping our future technology landscape and driving our digital transformation initiatives. With expertise in cloud computing, data center infrastructure, AI technologies, and enterprise wide presence the position is instrumental in making strategic decisions and ensuring optimal utilization of resources. In addition, this position is actively involved in all IT disciplines, including databases, development and monitoring tools, hardware and software, networks, and security in as much as the cause and effects across the IT landscape. DETAILED ROLES & RESPONSIBILITIES * Serve as advisor to functional, technical and tower leaders on business, information and infrastructure and cloud platform technology strategies * Partner with IT leaders and other architects to align on roadmaps to enable strategic capabilities for cloud and digital platform * Understand technology product and vendor strategies, products and roadmaps * Hold decision rights on cloud and platform roadmaps for technology areas working with stakeholders * Define future state architecture vision and develop target architecture roadmaps * Ensure technology investments are fully aligned to deliver maximum value * Ensure adherence to architecture references, Architecture principles and standards for efficient deployments and operations during project definition and implementation * Develop the cloud, platform, HA, SW, Desktop current & future state Architecture * Lead innovation initiatives that are strategic to the organization. * Evaluate and employ emerging technologies & industry trends to provide a competitive edge * Provide architectural review in the demand management process * Ensure project conformance and compliance with architecture definition and guidelines, and be an advisory member on blueprint sessions. * Identify and Mitigate Architectural Risks that would negatively impact our business/IT strategy, and IT Landscape. * Update and maintain the key Architecture deliverables * Actively engaged in Architecture and User Group communities WORK EXPERIENCES * 10+ years of experience in relevant IT functions * Develop and maintain the organization's enterprise architecture * Develop and articulate the technology vision, strategy, and roadmap for our organization, leveraging the rest of IT disciplines. * Drive IT functions to innovate through resource utilization of technologies such as databases, development tools, hardware and software, networks, security, and emerging technologies. * Experience with DBMS's, Operating Systems, Data structures, Networks, Security, IT Business Resumption, Server and storage management, data center monitoring and optimization * Work with IT functions and Solutions owners to understand needs and future directions influencing company technology ecosystem. * Stay up-to-date on the latest technologies and trends * Communicates with both technical and non-technical audiences * Lead implementations of AI initiatives and identify opportunities to leverage AI technologies to improve business processes, enhance customer experiences, and innovation. * Collaborate with data scientists, engineers, and business stakeholders to develop and deploy AI solutions effectively. * Experienced with the latest industry trends, emerging technologies, and best practices across all IT disciplines. Evaluate new technologies and assess their potential impact on the organization. Make informed recommendations on adopting new technologies to drive innovation and maintain a competitive edge. * Proven experience as an Enterprise Architect, with a focus on cloud, data centers, and AI across all IT disciplines. * Strong knowledge of cloud computing technologies, data center infrastructure, AI frameworks, databases structures and modeling, development tools, hardware and software, networks, and security. EDUCATION REQUIREMENTS * Bachelor's degree in computer science, information technology, or a related field (advanced degree or certifications preferred). ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES) * Strategic and organizational capabilities * Demonstrated ability to influencing business strategy and roadmaps * Excellent written and verbal communications skills * Thorough understanding of Business processes for a multinational corporation, preferably privately owned * Management skill (e.g. prioritization, trade-off analysis, etc.) * Able to understand the core functional processes to speak in business terms and drive stakeholders to the outcomes they are seeking. In addition, able to translate these ideal outcomes into what the technology, people, and process need to be. * Architecture and modelling capabilities * Understanding of Enterprise Architecture and enterprise architecture concepts, frameworks and standards. * Experience with Enterprise Architecture tools (e.g. BiZZdesign) * Knowledge of Business process notation BPMN and architecture language Archimate * Ability to lead process improvement and technology transformation projects * Technology capabilities * Thorough understanding of Microsoft, AwS and GCP cloud products and services as applied to our companies * Large-scale package software experience - with experience in SAP * Understanding of automation technologies. E.g. RPA, AI * Ability to apply all of the above on a global basis * People skills * Excellent written and verbal communications skills * Excellent interpersonal and customer relationship skills * Demonstrates exceptional customer service * Demonstrated leadership skills * Demonstrated problem solving skills LOCATION OF ROLE * West Palm Beach We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. Nearest Major Market: Palm Beach Nearest Secondary Market: Miami

Kforce has a client in Juno Beach, FL that is seeking a Lead SAP BDC Architect who will serve as the technical and strategic lead for the design, rollout, and optimization of SAP Datasphere and SAP Analytics Cloud across the enterprise. This role is responsible for defining architecture standards, driving platform strategy, and ensuring scalable, secure, and high-performing analytics solutions aligned with business needs. The Lead SAP BDC Architect will lead proofs of concept, evaluate emerging SAP capabilities, and guide adoption of best practices across teams. Acting as a hands-on architect, the role balances deep technical execution with leadership, mentorship, and stakeholder collaboration. This position plays a critical role in enabling data-driven decision-making through a modern SAP analytics ecosystem. Key Responsibilities: * Define and own the end-to-end architecture and roadmap for SAP Datasphere and SAP Analytics Cloud * Lead hands-on design, development, and optimization of data models, views, and analytical content * Drive proofs of concept and pilots to validate architecture decisions and new SAP capabilities * Establish and enforce best practices for data modeling, performance, security, and governance * Partner with business, data, and IT stakeholders to translate requirements into scalable solutions * Guide integration of SAP and non-SAP data sources into Datasphere * Provide technical leadership, mentoring, and design oversight to engineers and developers * Ensure alignment with enterprise data, analytics, and cloud strategies * Support release planning, environment strategy, and operational readiness for production * Evaluate and recommend enhancements to improve platform scalability, usability, and value* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed * Relevant education and/or training will be considered a plus

As a member of the Information Systems Department, the Senior Enterprise Applications and Data Architect is responsible for assessing, developing, and maintaining architecture components within the application portfolio while monitoring and governing its associated data within the environment. ESSENTIAL FUNCTIONS: * Assist in the road mapping of the application and data portfolio and develop transition plans for moving from the current to future solutions within the environment. * Plans, directs, and coordinates the standardization of data between various on premise and cloud platforms. * Identify workflow process inefficiencies and implement changes to improve the productivity, efficiency, and/or cost-effectiveness of products or services. * Review application architecture and data integration options and make recommendations to IS management for possible implementation with on premise or cloud hosted solutions. * Serve as the Project Manager on new enterprise-wide applications or updates to existing applications, as assigned. Create project plans, track budgets, monitor deadlines, and project team performance. May serve as a project member on projects run by other team members or manager. * Lead the testing of new software or new versions of software. Create and maintain test environments for each of the enterprise-wide applications, including server specifications and software installations, integrations, and customizations. Create and maintain testing scripts for all enterprise-wide applications; manage testing teams and procedures and analyze test results. * Create and maintain production environments for enterprise-wide applications, including server and desktop specifications, client software packaging, server software installations, integrations, and customizations; submit Change Management forms for approval per IS procedure; schedule work with vendors; perform installations or upgrades, final testing and close monitoring after installation or upgrade. * Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed; note trends; perform troubleshooting; perform problem management, including escalating to other teams and to vendors as needed. * Keep current on patches and releases related to enterprise-wide applications; review release notes; track resolutions to existing software problems; recommend updates to install. * Interface with vendors, industry peers, and professional associations to keep informed of existing and evolving industry standards and technologies. ADDITIONAL FUNCTIONS: * Maintain a high level of knowledge in all enterprise-wide applications via release notes, documentation, vendor dialogue and training classes. * Assist, teach and mentor Applications Analysts, Administrators, and Engineers on the team. * Other related job duties, as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: * Bachelor's degree in computer science preferred. Experience: * Minimum of ten years of extensive experience managing enterprise-wide applications and, preferably in a law firm. * At least five years of related work experience with cloud data analytics platforms technologies. (Azure, AWS, Snowflake, etc.) Knowledge, Skills, & Abilities: * Solid project management skills, operating as part of a team organizing, planning, and executing small to large-scale projects from the envisioning stage through implementation. * Demonstrate a knowledge and understanding of enterprise system integrations, such as: * Multi-cloud integrations * Data movement (ETL/ELT) * Data architecture (Snowflake, MS Fabric) * Data Preparation (Azure Data Factory) * Data Consumption and Visualization (PowerBI) * Infrastructure, server, operating systems, and network communications knowledge. * Process-minded with a strict regard to details. * Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations, load balancing, disaster recover procedures. * Knowledge of SQL server and SQL scripting. * Extensive Knowledge of various Microsoft technologies including Azure AD, Azure AD Application Proxy, Power Bi, OneDrive, and Azure Virtual Desktop remote app streaming. * Certification in Microsoft 365 Enterprise preferred. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. COMPENSATION & BENEFITS The salary range for this position applies to Atlantic City, Chicago, Denver, Las Vegas, Los Angeles, Minneapolis, Morristown, New York, Princeton, San Francisco, Seattle, and Washington, D.C. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. A reasonable estimate of the current range for this position is $140,000 to $175,000. For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) DISCLAIMER The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Infosys is seeking a SAP ABAP S/4 Hana Technology Architect As a Technology Architect, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * At least 7 years of experience with Information Technology. * This position is based in Juno Beach, Florida * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications * Develop and implement technical specifications * Understand functional specifications * Develop and implement Program Objects * Perform unit testing * Support other forms of testing * Support functional consultants in designing solutions for the gaps identified * Experienced in SAP S4 HANA ABAP/ODATA/CDS. * Experience should be within 7-10 years. * Should have led the team. * Should be very good at technical Architecture, hands on activities and solution assurance. * Reports - ALV, Classical, Module pool programs * Interfaces - File based, OData, Web Services, Proxies, RFC, ALE/IDOC, BAPI * Conversion - LSMW, BDC / Custom Built * Enhancements - User Exits, BADIs, Enhancement Framework * Forms - SAP Script, Smart forms, Adobe forms * Knowledge in OO ABAP, BRF+ * Knowledge in Workflow and Webdynpro * Fiori/UI App development * Knowledge in S/4 HANA is an added advantage * Participate in knowledge transition sessions * Exposure to delivering in Agile Methodology * Provide status reports for projects to management * Possess excellent written and oral communication skills * Experience in Utility Industry preferred. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits : * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off

Empowering business users and driving innovation through low-code solutions is at the heart of this role. As a Microsoft Power Platform & Copilot Solutions Architect, you will lead the design and implementation of scalable, user-friendly solutions that transform business processes. In this position, you will champion the adoption of Power Platform and Copilot technologies, collaborating closely with stakeholders to deliver automation, AI integration, and process improvements that align IT strategy with business goals. Duties and Responsibilities: - Creates principles to guide application implementation decisions for the firm. Collaborates with stakeholders to define system specifications, procedures, and technical standards for the design and deployment of application development initiatives. Applies technical principles and concepts to develop solutions to complex business and programming requirements based on application development needs. Identifies dependencies and interaction across multiple systems and platforms and evaluates alternative approaches or technologies to increase productivity, efficiency and enable and enhance core business capabilities. Researches, tests, and evaluates new and emerging technologies and vendor solutions. - Collaborate directly with business users and stakeholders to gather requirements, analyze pain points, and translate needs into efficient, low-code solutions. - Develop and maintain application roadmaps, technical standards, and best practices for low-code development and governance. - Mentor and enable business users and citizen developers, promoting adoption of Power Platform and Copilot capabilities across the organization. - Evaluate and integrate emerging technologies, including AI-driven automation and analytics, to enhance business processes and productivity. - Design interfaces and integrations between applications, databases, and systems, ensuring seamless data flow and interoperability. - Document specifications, procedures, and technical standards for solution design and deployment. - Conduct architecture and code reviews to ensure quality, scalability, and compliance with development standards. - Monitor solution performance and recommend optimizations to maximize business value. - Perform other duties as required. \#LI-LP1 \#LI-REMOTE **Job Title:** Microsoft Power Platform & Copilot Solutions Architect **Group:** COR **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's Degree. - 6 years of relevant experience. - Equivalent additional directly related experience will be considered in lieu of a college degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 0% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Deep expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages) and Copilot technologies. - Strong understanding of low-code development principles, frameworks, and governance. - Proven ability to work collaboratively with business users, translating requirements into practical, user-friendly solutions. - Experience with data modeling, integration patterns, and cloud services (e.g., Dataverse, Azure). Expert in conducting system analysis to identify operational limitations and gaps in functional coverage. - Excellent written, verbal, and diagrammatic communication skills. - Excellent time management, decision making, presentation and organization skills. - Demonstrated ability to interface effectively and collaborate with clients, peers, and management to develop solutions and ensure stakeholder buy-in. - Demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions. - Demonstrated ability to take initiative and accountability for achieving results. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $101,150 **Pay Range Maximum:** $176,987 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Fully Remote or Hybrid Work Options may be considered for successful candidate. **Additional Pay Range Information:** The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description This Principal Workflow Architect is a functional and technical expert consulting with customers on implementing ServiceNow's Technology Workflow solutions based on leading practices - all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). The Principal Workflow Architect will bring architectural guidance, business acumen in the technology industry, along with deep product expertise, innovation, and knowledge capital to our customers and partners What you get to do in this role: * Support pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organizations * Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a Customer's technology landscape, while informing customer on governance best practices * Interacts with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a Workflow * Design solutions using Technology Workflow solutions for common customer use cases, publishing those use cases (to Solution Consultant, Customer Community, etc.) for broader consumption * Establish mutually beneficial relationships with a Workflow's product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmaps * Lead office hours, formal presentations, webinars and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and successes * Promotes continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence Team * Enable and mentor other members of the ServiceNow delivery team and partner ecosystem * Up to 50% travel annually, driven by customer needs and internal meetings Qualifications To be successful in this role, we need someone who has: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * At least 8 years of consultation and/or configuration experience related to implementing complex, highly-capable technologies; including integrations and portals * At least 5 years of consultation and/or configuration experience related to implementing the ServiceNow Technology Workflow solution suite * Vast and varied experience across leading Technology software platforms * Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks), while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems * Customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success * Interacts well with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information, and designs comprehensive solutions * Capable of developing visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude * Experience conducting solutions presentations and obtaining customer acceptance to solution design * Strong capabilities in forging trust, engaging a remote or in-person audience * Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams * A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies * ServiceNow Certifications: * Certified System Administrator (required or must be achieved within the first 60 days) * At least 2 relevant Certified Implementation Specialist certifications (required or must be achieved within the first 90 days). * Desired ServiceNow Certifications: * Certified Technical Architect (required or must be achieved within the first 365 days) Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (******************************************************************************************************************************* or follow Carrier on social media at @Carrier (https://c212.net/c/link/?t=0&l=en&o=3847430-1&h=**********&u=https%3A%2F%2Ftwitter.com%2Fcarrier&a=%40Carrier) . **About the role:** The Manager, Light Commercial Lifecycle Solutions will play a critical role in advancing Carrier's transformation toward a lifecycle customer value-focused organization. This role supports the North America Light Commercial business by driving the connected strategy and execution of aftermarket initiatives that span parts, service, and digital enablement. It offers a unique opportunity to shape how Carrier delivers value across the equipment lifecycle-enhancing customer experience, improving serviceability, and unlocking recurring revenue streams through connected solutions. **Key Responsibilities:** **Drive Connected Lifecycle Strategy:** + Support the development and execution of Carrier's connected aftermarket strategy, ensuring alignment with lifecycle value creation goals across the Light Commercial segment. **Enable Cross-Functional Execution:** + Collaborate with product, engineering, digital, and commercial teams to launch and scale lifecycle offerings that integrate equipment, service, and digital touchpoints. **Accelerate Aftermarket Growth:** + Identify and support initiatives that grow parts capture, increase service attachment, and expand digital service adoption. **Leverage Data for Insights:** + Analyze customer feedback, sales trends, and connected product data to uncover opportunities for lifecycle value creation and performance improvement. **Support Change Management:** + Contribute to cross-functional working groups, prepare business cases and presentations, and help drive adoption of new aftermarket capabilities across the organization. **Required Qualifications:** + Bachelor's degree + 5 + years of experience in strategy, product management, marketing, sales, aftermarket, and/or HVAC-related roles + Ability to travel up to 30-40% domestically and internationally (primarily Mexico & Canada). **Preferred Qualifications:** + Practical knowledge and experience in leading and managing the execution of projects, processes, and tactical initiatives within a commercial or technical workstream-ideally in a matrixed or cross-functional environment. + Broad understanding of aftermarket, digital services, or product lifecycle strategies, with awareness of how work in this role impacts adjacent functions such as product development, sales, and engineering. **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (********************************************************************** to read the Job Applicant's Privacy Notice

The Solution Architect's role is one to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective technology and services solutions. The Senior Sales Engineer plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, IoT, Smart Office, managed services, and mobility solutions. Duties and Responsibilities: * Serve as the technical design and architectural expert across the Granite solutions portfolio * Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities * Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives * Serve as a deal architect for multi-faceted, multi-technology solutions * Partner with other company subject matter experts to build the customer solution * Develop and deliver technical presentations with customers and tailor content to audience as appropriate * Author and deliver solution designs, scope of work (SOWs) and technical project plans incorporating service and program management activities. * Understand the competitive landscape and can clearly articulate the technical differentiation and value proposition associated with the Granite solutions versus its competitors. * Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. Required Qualifications: * Self-starter, goal-oriented, ability to work independently without micromanagement * BS or BA in Engineering or Computer Science or equivalent work experience * Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions * 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) * Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, scopes of work and/or technical project plans are required. * Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery * Ability to present both technical and non-technical information to broad audiences * Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers. * Effective written communication skills. * Ability to build relationships with clients & internal teammates to understand problem statements and be able to identify opportunities where automation could assist in scaling a product initiative or just scaling an individual customer project. * Ability to take ownership of solutions to ensure the customer rollout is a white glove experience due to fantastic due diligence. Preferred Qualifications: * Network Architecture * Working knowledge of the following * Routers, VPN and Firewall- Cisco and Fortinet * Switches- Cisco, HP, Juniper * WAN- SDWAN, PTP, MPLS and VPN Topologies * Data Centers- Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology * Wireless- Cisco/Meraki, HP/Aruba, Juniper * Managed Services * Managed Wi-Fi * IaaS (Infrastructure as a Service) * NaaS (Network as a Service) * CCNA/CCNP Certification * Fortinet NSE 7 certification or equivalent * Juniper/128 Technologies experience * Cloud on ramp experience * Bachelor's Degree in Computer Science, Network Design, Network Security or related field * 5 years' experience with network design and deployment concepts * 5 years' experience with customer technical support * Experience with coding and automation platforms such as Python, JavaScript or similar #LI-SM1 Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled

About the role As a Principal GCP Cloud Architect, you will make an impact by shaping and evolving enterprise-scale Google Cloud Platform (GCP) environments that are secure, resilient, and performance-driven. Your work will directly enable large-scale cloud migrations, strengthen network and security postures, and modernize infrastructure through automation. You'll influence architectural direction, guide complex technical decisions, and partner closely with engineering and security teams to deliver scalable cloud solutions that support business growth. You will be a valued member of the Cloud Infrastructure and Security team and work collaboratively with the Engagement Delivery Lead. In this role, you will: * Lead end-to-end Google Cloud Platform (GCP) architecture initiatives with a strong focus on networking, security, scalability, and performance. * Design and implement enterprise and hybrid-cloud network architectures including VPCs, subnets, firewall rules, load balancing, Cloud DNS, Cloud NAT, and Network Connectivity Center (NCC). * Define and drive cloud migration and modernization strategies for on-prem and legacy workloads, ensuring minimal downtime and optimized performance. * Establish and enforce cloud security and compliance standards, including IAM, encryption, network security controls,and alignment with regulatory frameworks. * Partner with security teams on advanced network security solutions, including next-generation firewalls like Palo Alto. * Implement Infrastructure as Code using Terraform and integrate provisioning and configuration into CI/CD pipelines. * Troubleshoot and resolve complex networking, connectivity, latency, and performance challenges across large-scale environments. * Collaborate closely with application, platform, and security teams to align cloud architecture with business objectives. * Provide technical leadership through architectural guidance, design reviews, and clear communication with stakeholders. Work model At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Palm Beach, Florida. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered: * 15+ years of experience in IT infrastructure and cloud architecture, including 4+ years designing and implementing solutions on Google Cloud Platform. * Google Professional Cloud Architect certification; Google Professional Cloud Network Engineer preferred. * Deep expertise in networking fundamentals including TCP/IP, DNS, routing, VPNs, and hybrid connectivity. * Strong hands-on experience with GCP services such as VPC, Load Balancing, Cloud Armor, Interconnect, and Cloud Router. * Experience with Kubernetes and container networking, including GKE. * Exposure to multi-cloud networking across GCP, AWS, and Azure. * Proficiency with Infrastructure as Code tools such as Terraform; experience with Ansible or similar tools is an asset. These will help you stand out: * Strong understanding of cloud security principles including IAM, encryption, and network security best practices. * Excellent communication, problem-solving, and technical leadership skills. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description This Solution Architect is a functional and technical expert consulting with customers on implementing ServiceNow's OT solutions based on leading practices - all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). The Solution Architect will bring architectural guidance, business acumen in the technology industry, along with deep product expertise, innovation, and knowledge capital to our customers and partners Responsiblities: * Support pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organizations * Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a Customer's technology landscape, while informing customer on governance best practices * Interacts with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a Workflow * Design and deliver ServiceNow OTM solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. * Establish mutually beneficial relationships with a OTM's product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmaps * Lead office hours, formal presentations, webinars and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and successes * Promotes continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence Team * Enable and mentor other members of the ServiceNow delivery team and partner ecosystem * Up to 50% travel annually, driven by customer needs and internal meetings * Maintain skills / certifications on ServiceNow Certified Implementation Specialists (CIS) that can include Discovery, Event Management or CMDB Fundamental for ServiceNow ITOM or OT product capabilities. Qualifications To be successful in this role, we need someone who has: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Industry domain expertise in ITOM ServiceNow modules. This would cover areas such as event management, discovery, CMDB and Service Graphs Connectors. * Familiarity with Purdue Model and ISA-95/IEC 62443 segmentation concepts. * Familiarity with virtualization and hypervisors (VMware ESXi, Hyper-V, KVM) * Deep understanding of ICS/OT protocols (Modbus, DNP3, IEC 60870-5-104, OPC UA/DA, Profinet, EtherNet/IP, Siemens S7, BACnet, etc.) * Working knowledge of NERC CIP, NIST CSF, ISA/IEC 62443, C2M2 or industry-specific frameworks * Understanding of security zoning, segmentation, and zero-trust concepts in OT * Experience configuring network data feeds (mirror ports, taps, ERSPAN) and validating data visibility * 8+ years experience as part of a professional services organization; or equivalent education/experience. * Controls engineering or OT network security background a plus. * Ability to travel up to 50%. * Creative with comfort running projects independently. * Success driving complex issues through analysis and resolution. * Experience working collaboratively. * ServiceNow certifications in aligned workflow. * Vast and varied experience across leading Technology software platforms * Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks), while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems * Customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success * Interacts well with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information, and designs comprehensive solutions * Capable of developing visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude * Experience conducting solutions presentations and obtaining customer acceptance to solution design * Strong capabilities in forging trust, engaging a remote or in-person audience * Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams * A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies * ServiceNow Certifications: * Certified System Administrator (required or must be achieved within the first 60 days) * At least 2 relevant Certified Implementation Specialist certifications (required or must be achieved within the first 90 days). * Desired ServiceNow Certifications: * Certified Technical Architect (required or must be achieved within the first 365 days) Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

**About the role** As a Principal GCP Cloud Architect, you will make an impact by shaping and evolving enterprise-scale Google Cloud Platform (GCP) environments that are secure, resilient, and performance-driven. Your work will directly enable large-scale cloud migrations, strengthen network and security postures, and modernize infrastructure through automation. You'll influence architectural direction, guide complex technical decisions, and partner closely with engineering and security teams to deliver scalable cloud solutions that support business growth. You will be a valued member of the Cloud Infrastructure and Security team and work collaboratively with the Engagement Delivery Lead. **In this role, you will:** - Lead end-to-end Google Cloud Platform (GCP) architecture initiatives with a strong focus on networking, security, scalability, and performance. - Design and implement enterprise and hybrid-cloud network architectures including VPCs, subnets, firewall rules, load balancing, Cloud DNS, Cloud NAT, and Network Connectivity Center (NCC). - Define and drive cloud migration and modernization strategies for on-prem and legacy workloads, ensuring minimal downtime and optimized performance. - Establish and enforce cloud security and compliance standards, including IAM, encryption, network security controls,and alignment with regulatory frameworks. - Partner with security teams on advanced network security solutions, including next-generation firewalls like Palo Alto. - Implement Infrastructure as Code using Terraform and integrate provisioning and configuration into CI/CD pipelines. - Troubleshoot and resolve complex networking, connectivity, latency, and performance challenges across large-scale environments. - Collaborate closely with application, platform, and security teams to align cloud architecture with business objectives. - Provide technical leadership through architectural guidance, design reviews, and clear communication with stakeholders. **Work model** At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Palm Beach, Florida. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered:** - 15+ years of experience in IT infrastructure and cloud architecture, including 4+ years designing and implementing solutions on Google Cloud Platform. - Google Professional Cloud Architect certification; Google Professional Cloud Network Engineer preferred. - Deep expertise in networking fundamentals including TCP/IP, DNS, routing, VPNs, and hybrid connectivity. - Strong hands-on experience with GCP services such as VPC, Load Balancing, Cloud Armor, Interconnect, and Cloud Router. - Experience with Kubernetes and container networking, including GKE. - Exposure to multi-cloud networking across GCP, AWS, and Azure. - Proficiency with Infrastructure as Code tools such as Terraform; experience with Ansible or similar tools is an asset. **These will help you stand out:** - Strong understanding of cloud security principles including IAM, encryption, and network security best practices. - Excellent communication, problem-solving, and technical leadership skills. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This **Principal** **Workflow Architect** is a functional and technical expert consulting with customers on implementing ServiceNow's Technology Workflow solutions based on leading practices - all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). The **Principal Workflow Architect** will bring architectural guidance, business acumen in the technology industry, along with deep product expertise, innovation, and knowledge capital to our customers and partners **What you get to do in this role:** + Support pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organizations + Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a Customer's technology landscape, while informing customer on governance best practices + Interacts with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a Workflow + Design solutions using Technology Workflow solutions for common customer use cases, publishing those use cases (to Solution Consultant, Customer Community, etc.) for broader consumption + Establish mutually beneficial relationships with a Workflow's product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmaps + Lead office hours, formal presentations, webinars and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and successes + Promotes continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence Team + Enable and mentor other members of the ServiceNow delivery team and partner ecosystem + Up to 50% travel annually, driven by customer needs and internal meetings **To be successful in this role, we need someone who has:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + At least 8 years of consultation and/or configuration experience related to implementing complex, highly-capable technologies; including integrations and portals + At least 5 years of consultation and/or configuration experience related to implementing the ServiceNow Technology Workflow solution suite + Vast and varied experience across leading Technology software platforms + Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks), while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems + Customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success + Interacts well with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information, and designs comprehensive solutions + Capable of developing visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude + Experience conducting solutions presentations and obtaining customer acceptance to solution design + Strong capabilities in forging trust, engaging a remote or in-person audience + Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams + A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies + ServiceNow Certifications: + Certified System Administrator (required or must be achieved within the first 60 days) + At least 2 relevant Certified Implementation Specialist certifications (required or must be achieved within the first 90 days). + Desired ServiceNow Certifications: + Certified Technical Architect (required or must be achieved within the first 365 days) **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.