Top Solutions Consultant Skills

Below we've compiled a list of the most important skills for a Solutions Consultant. We ranked the top skills based on the percentage of Solutions Consultant resumes they appeared on. For example, 9.6% of Solutions Consultant resumes contained Business Requirements as a skill. Let's find out what skills a Solutions Consultant actually needs in order to be successful in the workplace.

The six most common skills found on Solutions Consultant resumes in 2020. Read below to see the full list.

1. Business Requirements

high Demand
Here's how Business Requirements is used in Solutions Consultant jobs:
  • Gathered business requirements and created detailed web based solution that would allow reporting capability on benefits and membership information.
  • Developed solutions that fit business requirements and that addressed critical risk elements of operations.
  • Gathered business requirements by conducting detailed interviews with business users and client.
  • Interfaced among developers regarding custom business requirements, and conducted status meetings.
  • Provide Gap Analysis, Business Requirements gathering and Process Design assistance.
  • Conducted regular program meetings to determine business requirements and data needs.
  • Tailor product presentations to reflect customer data and business requirements.
  • Developed and delivered software applications to meet customer business requirements.
  • Translated business requirements into functional designs and configuration.
  • Evaluated system specifications for business requirements.
  • Translated business requirements into technology requirements.
  • Managed the change control process for the EOC project which included identifying new business requirements and designing system solutions post implementation.
  • Explain the pros and cons of each scenario with respect to customer business requirements and long term goals in web presence.
  • Identify business requirements, functional design, and process design; define support procedures and support implementation team.
  • Sample processes: Project Change Management, SOX Change Management, Proof of Concept, Business Requirements templates.
  • Prepare test scripts, execute test scripts as per business requirements for Integration and cycle testing.
  • Lead discovery sessions focusing on reaching an agreement on the customers' business requirements.
  • Experience in configuring custom business processes for On Boarding as per business requirements.
  • Make recommendations to optimize use of software to meet their unique business requirements.
  • Communicate with clients to determine short term and long term business requirements.

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2. Customer Service

high Demand
Here's how Customer Service is used in Solutions Consultant jobs:
  • Engaged in market and competitive analysis, team building, development/reorganization, training/retraining, and customer service.
  • Provide high-level technical support and quality customer service and deliver post-sales services including customer/internal training.
  • Represented Apple in challenging customer service situations regarding Out of Warranty repairs.
  • Deepened existing relationships by offering portfolio reviews and delivering exceptional customer service.
  • Delivered quality customer service in a professional courteous manner.
  • Provided exceptional customer service and maintained long-term customer relationships.
  • Maintained departmental inventory and customer service floor relations.
  • Provided superior customer service and call resolution.
  • Provided energy solutions and customer service.
  • Maintain excellent quality customer service.
  • Maintain proficiency in all areas of customer service including billing, retention, and equipment issues and over the counter exchanges.
  • Collaborated with teammates in data conversion, product upgrades, custom reports and system updates to enhance customer service and satisfaction.
  • Provide client and internal team members with detailed updates while maintaining high level of customer service and ensuring satisfaction throughout.
  • Home Improvement/ Lawn and Garden1 Assist and provide customer service1 Installed and assembled product1 Floor Set1 General upkeep of department
  • Recommended changes to implement new technology as well as process changes that ultimately save money and improve customer service.
  • Open accounts, handle teller transactions, sell/cross-sell bank products and services, and resolve complex customer service issues.
  • Provided an unmatched level of customer service and attentiveness which created a very high level of client loyalty.
  • Assisted customers with account and device related issues, while maintaining Verizon's standard of customer service excellence.
  • Provided excellent customer service to brides and their families by creating a shopping experience unique to each party.
  • Increased departmental sales, assisted in inventory control, customer service, cash-handling and appliance order processing.

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3. Project Management

high Demand
Here's how Project Management is used in Solutions Consultant jobs:
  • Implemented Microsoft Dynamics GP, which included business analysis, project management, data conversion, application integration and on/off-site training.
  • Served as a liaison between the customer and Project Management/Service Management teams to identify and champion customer requested upgrades and improvements.
  • Demonstrated outstanding 'concept to go-to-market' project management skills while driving development of the company's technical partner ecosystem.
  • Performed deep project management to enable total conversion to efficient demand-driven supply chain and first-of-kind retail model.
  • Provided UNIX system administration, capacity planning, management support, overall project management and implementation.
  • Secured U.S. patent for cutting-edge project management system to facilitate communication between owners and contractors.
  • Provided expertise with project management, outsourced administration, and technical integration.
  • Provide technical expertise of portfolio and project management systems to support stakeholders.
  • Assisted in project management estimations of tasks and project resource requirements.
  • Project Management and Software Engineering are specific areas of recruiting expertise.
  • Coordinate RealPage services including data conversion, training and project management.
  • Organized meetings and corporate events including providing project management assistance.
  • Acquired project management experience and successfully completed project management education/training.
  • Incorporated consistent and optimum project management processes and tools.
  • Supported customer with a project management software implementation.
  • Project management for special customer and company assignments.
  • Work with Project Management in the evaluation of customer change requests and assess the impact and best approach to a solution.
  • Provide subject matter expertise on the implementation of Project Management processes with a working knowledge of end to end process.
  • Utilize project management processes to ensure timely completion of tasks related to release of new version of Instrument Manager.
  • Identify areas for improvement for the portfolio management, project management, demand and resource management processes.

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4. Database

high Demand
Here's how Database is used in Solutions Consultant jobs:
  • Configured new demo database environments to support specialty content, including development of demonstration script to enhance sales presentations.
  • Coordinated management of Cognizant testing resources while managing functionality testing for a web-based applications and three internal databases.
  • Performed analysis, design, and implementation of custom software solutions for databases and application performance management.
  • Maintained valid and up-to-date contact information for client profiles and accurately notate communications with clients in database.
  • Developed and implemented a baseline backup and recovery plan for line of business databases.
  • Maintained demonstration database for Sales Support to facilitate presentations utilizing current system data.
  • Researched and recommendation for acquisition of electronic Well Failure Database system.
  • Maintained customer database assuring ease of access and customer satisfaction.
  • Managed and performed monthly letter testing for disability letters database.
  • Managed database/software tools controlling restrictions to secured Federal area.
  • Maintain customer database using all Microsoft Office applications.
  • Provided Access database solution for Contracts department.
  • Developed and implemented database applications.
  • Design, develop, and implement database, software, BI, and ETL solutions to meet business requirements.
  • Developed and maintained Access databases with Visual Basic for Applications (VBA), DAO, and ADO.
  • Administered, reviewed and performed changes to the data model and existing databases used for build and test.
  • Developed a relational database system and UI to track plant systems, part inventory, and maintenance schedules.
  • Developed applications in Microsoft Access linked to a SQL server database with reporting outputs in Excel spreadsheets.
  • Prepared and attended job interviews to fill positions for internal and external projects; maintained staffing database.
  • Created direct auto email system based on this Email database written in VB.NET to Access database.

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5. Sales Goals

high Demand
Here's how Sales Goals is used in Solutions Consultant jobs:
  • Attained personal sales goals by maximizing selling potential for every transaction.
  • Grow Product Support business within assigned territory to meet sales goals, margin targets, and defined performance metrics.
  • Coordinated sales goals with client's request and current state and plans for future state.
  • Led cross functional selling teams to achieve sales goals and present value to national accounts.
  • Achieved or exceeded sales goals, manuscript goals, and budget goals every year.
  • Develop internal marketing methods to create drive and impetus to achieve sales goals.
  • Exceeded all sales goals for EHR contract sales prior to departure.
  • Meet and exceed organizational sales goals in the facilities service industry.
  • Achieve monthly sales goals measured against recurring revenue.
  • Achieve challenging sales goals set by company.
  • Exceeded sales goals over the past 4 years.
  • Achieved annual sales goals and objectives with strategic territory management, prioritized sales targets, and provided on-going training to customers.
  • Promoted to Senior Consultant for meeting and exceeding targeted quotas and sales goals.

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6. CRM

high Demand
Here's how CRM is used in Solutions Consultant jobs:
  • Worked on Customer Relationship Management (CRM) integration solution architectures including digital assets in PeopleSoft and Microsoft Dynamics.
  • Designed and implemented CRM reporting integration based advanced A-OLAP reports and Advanced Office (AO) based on BoBI 4.1/SAP HANA.
  • Configure and implement CRM functional modules, encompassing sales planning, Marketing, account and contact management, and Quotation Management.
  • Worked on customizing SAP CRM Marketing - Campaigns, Leads, Activities Sales -Opportunities, Quotations, Service - Complaints.
  • Collaborate with project team members in the implementation of defined solutions by configuring and customizing the client's CRM application.
  • Worked closely with SAP CRM Development team to design and develop custom application to meet complex business requirements.
  • Detail oriented, professional demeanor, computer skills, proficient with Microsoft Office product and CRM tools.
  • Organized, analyzed, and maintained prospect database for CRM, project tracking, and sales.
  • Executed initial download of master data, condition and customer data from SAP R/3 to CRM.
  • Led CRM tool implementation project which resulted in increasing accuracy and efficiency by 15%.
  • Helped client understand the need to implement an integrated system such as SAP CRM.
  • Generated monthly pipeline, sales closing, and CRM (SalesLogix) reports.
  • Resolve issue arising in SD & CRM area & Configuring solutions where applicable.
  • Worked with NetSuite partners to integrate CRM solutions with NetSuite's demonstration environment.
  • Maintain and update all customer communication in a CRM Cloud based tool.
  • Defined the adapter objects for data exchange between R/3 and CRM.
  • Customized the SAP CRM with some minor enhancements & Implementation.
  • Project Name: Rockwell Automation Role: Team Member SD-CRM
  • Project management processes, also using CRM.
  • Assisted with Sage CRM project implementations.

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7. SQL

high Demand
Here's how SQL is used in Solutions Consultant jobs:
  • Designed and executed the migration of data and business logic from MS Access to MS SQL several months into the project.
  • Provided company Extract solutions to clients by utilizing T-SQL statements, SQL Server 2005, and MS Access technologies.
  • Utilized SSIS SQL Server 2005 and SQL Server 2008 to develop ETL processes for multiple client integration projects.
  • Performed SQL and PL/SQL tuning and Application tuning using various tools like EXPLAIN PLAN, TKPROF and AUTOTRACE.
  • Leverage SQL Server 2000/2008/2012/2014 to build and deliver data warehouse, new billing system, and test environment.
  • Determine root cause of unusually high XenDesktop SQL IOPS with SQL being a stand-alone server, brick backup.
  • Developed Theory of Constraints (TOC) Dispatch Reports using SQL/PLUS applying Drum-Buffer-Rope (DBR) concepts.
  • Migrated from SQL Server 7.0 to 2000 and moving data and data objects to new platform.
  • Designed a video clip management system for a production company utilizing ASP and SQL 2000.
  • Provide DDI selection systems support using Microsoft Windows PowerShell, T-SQL and C# skills.
  • Provided SQL Server Reporting Services (SSRS) support for Vertical Thought's clients.
  • Utilize Visual Studio 2014/2008/2005 SQL Server Data ToolsBIDS to deliver SSIS and SSAS solutions.
  • Developed new ETL jobs to automate the existing ETL process in PL/SQL procedures.
  • Created SQL queries in Query Express to analyze accounts and update tables impacted.
  • Create or update SQL function, Procedures and trigger based on business requirement.
  • Created reports/views using Access and SQL Server for cost accounting department.
  • Recommended dedicated SQL 2008 R2 2-node cluster for XenDesktop only.
  • Experience in HANA SQL Scripting and Procedure.
  • Created complex T-SQL queries and functions.
  • Utilized service accounts for XenApp, and PVS Store - 2008 R2 SQL.

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8. Technical Support

high Demand
Here's how Technical Support is used in Solutions Consultant jobs:
  • Serve as mid-level network, hardware and software technical support including server configuration/maintenance and desktop upgrades/troubleshooting.
  • Provide escalated, highly complex technical support to customers by investigating and resolving system related matters.
  • Recognized for delivering excellent and timely technical support and troubleshooting.
  • Provided consistent and homogeneous point of contact for the provision of technical support and assistance in first explorations and sales opportunities.
  • Facilitated end-user training on complex system components, served as Logic liaison to EFI, and provided post-implementation technical support.
  • Cross Functional work experience dealing with development, technical support and regional sales teams for effort estimation
  • Deliver resourceful technical support for clients experiencing issues with DDI solutions integrated with ATS or LMS.
  • Worked closely with the production supervisors, technicians, and lease operators to provide technical support.
  • Provide technical support and training to clients, prospective clients and mentoring to new hires.
  • Assisted students and faculty via telephone and online services with technical support for proprietary software.
  • Installed and configured client and server software products and provided technical support and training.
  • Provided technical support both over the phone and in person to UWM Campus Community.
  • Traveled to stores in the local area providing technical support and sales assistance.
  • Consult for sales and technical support for home customers and business owners.
  • Provided top-tier, effective, immediate response Level 1 technical support.
  • Provide technical support as well as selling new products and services.
  • Provide first level technical support for less experienced channel partners.
  • Provide advice and technical support to internal and external clients.
  • Completed technical support issues and customer issues through call ownership.
  • Provide functional and technical support for the client's testing activities

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9. RFP

high Demand
Here's how RFP is used in Solutions Consultant jobs:
  • Collected customer and competitive intelligence relative to specific opportunities, and utilized findings in RFP responses and proposals.
  • Managed the RFP and technology solicitation process; prepared and submitted proposals and recommendations to underwriting authorities.
  • Qualified new business prospects and developed RFP materials and proposal acquisition strategies.
  • Supplied detailed billing entries, in a complex Excel workbook, submitted as an RFP from client s 3rd party consultant.
  • Developed responses to request for proposals (RFP) submissions, and also created RFP templates targeted for Trapeze software applications.
  • Assisted in RFI/RFP proposal creation and met with Mayors, CIO-Office, and Project Managers at the Annual US Mayors Conference.
  • Respond to and manage the RFP and RFI process by documenting the solution technical details and overall architecture.
  • Constructed successful responses to Request For Proposals (RFP)/ Request For Information (RFI).
  • Answer functional questions related to the product line in Requests for Proposals (RFP's).
  • Develop winning proposals, system designs, demonstrations, solution specifications and RFP/RFI responses.
  • Determine all key requirements through leading vendor RFP meetings and detailed calls with clients.
  • Created and participated in RFP decisions for preferred gateway and merchant card providers.
  • Prepare RFI/RFP response, CxO level meetings, product evaluation, license agreement.
  • Work collaboratively with sales team in response to RFP / RFI requests.
  • Answered RFP, scripted and delivered demo for largest deal in B.U.
  • Assisted RFP development and responses to requests for information (RFI).
  • Provided technical response to RFP's, made proposals and prepared pricing.
  • Partnered with sales team to provide technology solutions during RFP process.
  • Participated in RFI/RFP proposal writing efforts supporting IBM sales teams globally.
  • Open new sale accounts; develop response to RFP's.

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10. Healthcare

high Demand
Here's how Healthcare is used in Solutions Consultant jobs:
  • Facilitated information strategy sub team for the highest corporate priority that implemented an innovative healthcare primary care incentive model.
  • Developed and presented public demonstrations at major healthcare institutions which directly resulted in six figure deals.
  • Provide innovative solutions in order to address clinical requirements driven by healthcare compliance and clinician needs.
  • Engineered integration for critical Healthcare projects.
  • Focused on Major and Global Accounts with a vertical market focus in Healthcare, Legal, Higher Education and Financial Services.
  • Participated in design and development of a Healthcare and Insurance Communications Platform - an intranet portal for employee benefit enrollment.
  • Key contributor to design and implementation of company's Millennium RadNet solution to healthcare system with 46 member organizations.
  • Lead the Dell Healthcare Academy Session 12's community service initiative, raised more money than any previous session.
  • Develop tailored Architectural solutions for, Corporate, Healthcare, Higher Education and Government (GSA) markets.
  • Presented on healthcare trends, patient experience, and physician engagement at Local, State and Regional conferences.
  • Developed McLaren Healthcare data network worth $2Million in Data Equipment and $7Million in Network services.
  • Developed a website (DeafDoc.org) to deliver healthcare information to the deaf and hard of hearing
  • Maintain up-to-date knowledge of competitors and driving factors in healthcare related to the solutions.
  • SoftMed systems maximize healthcare provider's return in time, money and care.
  • Included vertical focus on healthcare, finance and manufacturing accounts on global footprint.
  • Manage software implementations at large healthcare systems ranging from 5-2200 bed facilities.
  • Sell software platform with comprehensive tools for Compliance and healthcare professionals.
  • Served as a consultant focusing on the healthcare industry.
  • Maintain current-state knowledge of healthcare industry intelligence and trends.
  • Honored with Ace in the Dell Healthcare Academy.

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11. Business Development

high Demand
Here's how Business Development is used in Solutions Consultant jobs:
  • Promoted from Project Manager to Solution Consultant to apply industry/customer knowledge and technical expertise for sales and business development.
  • Developed and implemented territory strategic sales and business development, providing a foundation for new business growth.
  • Direct day-to-day business development activities for a business and technology risk services company and its affiliates.
  • Prepared Presentations & Proposals for the decision makers which contributed to business development.
  • Provided assistance to senior management and owners on business development activities.
  • Interviewed and trained new Business Development Support Representative.
  • Identify regional business development opportunities and sales channels.
  • Negotiated contracts resulting from business development meetings.
  • Support related Marketing and Business Development initiatives.
  • Planned & conducted business development campaigns.
  • Collaborated with law firm partners, library directors, paralegal and associates to develop legal and business development research best practices.
  • Provided strategic and tactical consulting for business development as well as new product and service innovation to start-up and high-growth clientele.
  • Translate business development, marketing, and technical data into defined innovative product concepts to meet market demands.
  • Delivered strategic business objectives and new business development, increasing sales revenue by 18% in consecutive years.
  • Develop and implement daily and weekly marketing sales strategies for business development to obtain monthly quota.
  • Supported business development and sales efforts for this global organization with more than 13,000 clients worldwide.
  • Developed and executed new business development initiatives that exceeded quarterly goals up to 160%.
  • Partnered with the implementation and business development team as needed to ensure customer success.
  • Interacted with the key decision makers of the different organization for business development.
  • Used results to create strategies for business development and identify no-bid criteria.

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12. Cloud

high Demand
Here's how Cloud is used in Solutions Consultant jobs:
  • Provided web- and cloud-based software solutions to churches and non-profit organizations.
  • Recommended true rapid application development and deployment as well as cloud based solution (accepted by client).
  • Demonstrated PremierOne CSR capabilities, cost/benefit analysis, pricing models, and hosted and cloud-based service solutions.
  • Take technical lead role in the sale of Oracle Cloud (IaaS) and On-premises solutions.
  • Provide architectural guidance for different Business Units for hosting their applications on to private cloud.
  • Received Circle of Excellence recognition in 2007 for company's first cloud solution sale.
  • Moved email and customer relationship management solutions to the Amazon Elastic Compute Cloud.
  • Led the go-to-market efforts and strategy for Accenture Cloud Computing service offering.
  • Design for bare metal, cloud and PaaS solutions.
  • Involved in building customer integrations using cloud connect and document transformation.
  • Created financial models predicting impact of customized cloud based Service and Marketing solutions on wide variety of KPIs.
  • Service Cloud w/ agile upgrades, operations deployments and roadmap strategy.
  • Maintained a Cloud based dataset.
  • Worked as a Consultant for Fortune 500 companies requiring customizations to their RightNow cloud hosted customer portals'.
  • Set up Openstack Private Cloud Platform in Test Environment as a pilot program for Kaiser Permanente.
  • Advanced knowledge of auto generate reports and bulk content upload on Sales Enablement cloud products.
  • Upgraded vCAC to vRA - Upgraded vmWare cloud automation center v6.x to vRealize suite v7.x

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13. Apple

high Demand
Here's how Apple is used in Solutions Consultant jobs:
  • Increased sales of Apple-based solutions to consumer and professional customers.
  • Led Sales, Training, Merchandising, and Operations Management for Apple Shop within Best Buy's store #1478.
  • Retain current knowledge of Apple's various products and services as well as answer various customer questions about Apple products.
  • Maintained healthy, supportive relationship with store management and staff, ensuring cooperation and support with Apple's interests.
  • Ranked top 6 in results for New York Metro Area sales within 3 months of starting position at Apple.
  • Promoted products and solutions in consumer electronics store, representing Apple culture to store team members and customers.
  • Transitioned retail locations to shop-in-shop Apple stores and trained 3rd-party retail staff of 50-150 on an ongoing basis.
  • Train and motivate virtual Best Buy team to demonstrate and sell Apple computers, tablets, and accessories.
  • Demonstrate Apple's value to the store by profits and high customer satisfaction by superior products and service.
  • Involved in the UI configuration like creating new views, screens, applets, links and joins.
  • Maintain accurate inventory of Apple products via cycle counts & max/min reordering points based on projected sales.
  • Led, interviewed, trained and supported a staff of new Apple employees as they were hired.
  • Participated in monthly Apple Master workshops and then discussed with and provided feedback to Apple Solutions Consultant.
  • Raised brand awareness and visual merchandising standards that helped in the transformation of the Apple Shop.
  • Manage the Apple business from end-to-end with sales tracking, business planning, and inventory management.
  • Train Best Buy staff weekly on Apple products and features for better understanding of technology.
  • Provided insightful feedback that will help to further develop and improve upon Apple Shop performance.
  • Scheduled, conducted, seminars, events, oversaw merchandising, cleanliness of Apple Shop.
  • Brand manager responsible for sales of Apple products and accessories at dedicated Best Buy location.
  • Trained virtual team staff in selling, presenting, and assisting with all Apple products.

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14. Internet

high Demand
Here's how Internet is used in Solutions Consultant jobs:
  • Participated in many internet development projects that transformed client's business to e-business and web based intranet management applications.
  • Customized interface in portal for OID user, group and roles management for internet directory and single sign on.
  • Managed financial, customer service, marketing, and technical implementation of an Internet dating service for 15000 users.
  • Design involved a complex POS interface with multiple interfaces for internet order processing and order scheduling for 7 warehouses.
  • Functioned as technical support for users of the company's small Internet Service Provider (ISP) division.
  • Trained all store employees on home services sales (internet, TV, home telephone).
  • Originated the first sales plan to sell U-verse TV, phone, internet services in CovingtonArea.
  • Provided in-home and wireless solutions including phone, internet, and Cable services.
  • Received in-bound calls for the sale of television, internet, and phone services
  • Create and grow account base through demonstrating features and benefits of Internet services.
  • Experience in Internet, Data and Wireless products.
  • Implemented Internet Information Server installations in multi-site WAN/LAN environments.
  • Managed the sale of Internet marketing software and consulting services of this pre-IPO software company to end-user clients and channel partners.
  • Assist customers with video, internet and cell phone service Set up and maintain customer relationships.
  • Trained store sales agents to sell U-verse home services - TV, Internet and phoneservices.
  • Performed multi-task sales functions with business owners to determine each owner's internet needs.
  • Exceeded monthly goal of total activations, insurance, and home Internet sales.
  • Enabled & secured Internet access for clients with SSH, IPTables & VPN.
  • Coordinated field trials for new wireless Internet phone in Basingstoke, UK, and created training manual for customer service representatives.

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15. Professional Services

average Demand
Here's how Professional Services is used in Solutions Consultant jobs:
  • Reported to the Vice President of Professional Services for a commercial software company providing solutions to manufacturing companies.
  • Work collaboratively with the professional services and operations departments to improve business processes for clients.
  • Consulted within Professional Services Engagement encompassing training, process analysis and enhancement recommendations.
  • Promoted and managed solutions design activities to enhance Professional Services-based opportunities and revenue.
  • Promoted and led strategic activities designed to enhance Professional Services-based and Software revenue.
  • Manage engagements and deliver professional services, meeting customer expectations.
  • Project Manager for installation and customization of the professional services group
  • Identified solutions that required Professional Services versus Remote Installation.
  • Gathered adequate requirements for a Professional Services Solutions Profile.
  • Transition closed accounts to the Professional Services organization.
  • Revived struggling sales performance, built year-over-year growth and increased profitability in software, professional services and managed print service sales.
  • Created sales collateral, documentation, and training used by Inside Sales and Professional Services teams.
  • Awarded for the company's Excellence for Professional Services Outstanding Achievement in 2001.
  • Manage and maintain current accounts from technical and professional services aspects.
  • Served as the Area expert relative to the Professional Services strategy.
  • Contributed to Professional Services penetration into the US BPM market.
  • Mentor other members of the Granite Professional Services team.
  • Assist in the interview process for Professional Services.
  • Identified and closed new sales opportunities for Konica Minolta Professional Services.
  • Partnered with EMC Sales teams in Direct or Dealer channel in the presales design process for Professional Services and IT Services.

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16. Analytics

average Demand
Here's how Analytics is used in Solutions Consultant jobs:
  • Worked on establishing a data archiving solution and other improvements to existing operational activities related to the analytics team.
  • Assisted with review population prioritization utilizing Advanced Analytics Tools - i.e.
  • Assess existing analysis tools and define and propose analytics solutions.
  • Reviewed data (analytics, search, conversion rates) to help develop new campaigns to increase web leads.
  • Led design and development, implementation of key analytics and information support system for Intelligence Division of the Department.
  • Create reporting and analytics solutions to mine complex data and facilitate financial, sales and strategic market planning.
  • Created Business Intelligence dashboards, reports, and analytics against application, and system resources metrics.
  • Involved in defining the requirements for reports, dashboards and analytics for different business users.
  • Analyzed local marketing data such as GOOGLE Analytics, GOOGLE ad words and Yahoo!
  • Worked in the start-up which develops Smart Lighting Control & Data Analytics Products.
  • Designed and integrated a revamped solution in 2013 to support U.S.Bank sales/marketing efforts leveraging advanced insight and predictive analytics.
  • Acted as a liaison between the customer and QuadraMed to provide revenue cycle analytics and consulting services.
  • Installed Dev, Train, UAT, Prod environments including Analytics.
  • Consulted with various clients on analytics, SFA and marketing analytics solutions
  • Created visualizations using Tableau, SAP Lumira, TIBCO Spotfire, Qlik Sense, MS Power View and MicroStrategy Analytics Desktop.

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17. Salesforce

average Demand
Here's how Salesforce is used in Solutions Consultant jobs:
  • Managed relationships with existing and new clients, and mastered SalesForce.com.
  • Tested, qualified and submitted software bugs/issues via SalesForce.com.
  • Consulted on the development of Java-based sales training scheduling system integrated with Salesforce.com.
  • Record activity and accurately forecast opportunity close dates and value using Salesforce.com.
  • Utilize Salesforce tools to effectively manage and report on team productivity.
  • Installed and integrated App exchange applications in Salesforce.
  • Maintained Salesforce opportunities; built and ran reports.
  • Manage customer relationship activities leverageing Salesforce.com

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18. Software Solutions

average Demand
Here's how Software Solutions is used in Solutions Consultant jobs:
  • Provided consulting services in a hospital setting to align business and IT strategy utilizing specific software solutions to gain competitive advantage.
  • Assisted sales team with technical demonstrations of software solutions, managed consulting projects and conducted software application training
  • Received training on various monitoring software products to enable better communication with customers about available software solutions.
  • Grow revenue through innovative analytic software solutions aimed at solving unique business problems.
  • Provided recommendations for vendor management to maximize the resources for needed software solutions.
  • Analyze customer business and technology objectives to develop hardware and software solutions.
  • Responded to technical specification requirements and established pricing for software solutions.
  • Provide computer/software solutions to administrative and process operations.
  • Train Customers on using software solutions - normally consulting with them to determine which solution best meets their business needs.
  • Developed sales strategies for Direct Mail and Trans-promotional Marketing, e-Commerce, and Transportation Management Software solutions for set region.
  • Develop software solutions that integrate with Epic improving patient care, while reducing human error and saving organizational dollars.
  • Work with customers on spatial software solutions tailored to meet their needs, using MapInfo's Location Intelligence technology.
  • Deliver client specific technical training and support services for FICO and the administration of third party software solutions.
  • Worked with clients to understand business processes and identify challenges and recommend new software solutions and business practices.
  • Subject matter expert, architect, and evangelist of numerous software solutions from Dell's portfolio.
  • Trained law firms, legal organizations, and other clients in risk management software solutions.
  • Consult with internal team and client to gather needs and goals for software solutions.
  • Participate in the design, validation, and presentation of Oracle software solutions.
  • Provide remote/phone training to clients on web-based and software solutions.
  • Evaluated clients and offer software solutions and professional services.

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19. Product Demonstrations

average Demand
Here's how Product Demonstrations is used in Solutions Consultant jobs:
  • Presented technical product demonstrations to key prospect / client c-level executives as well as interdepartmental resources to demonstrate system capabilities.
  • Determine customer requirements; performed product demonstrations; provided customized network and system design; implemented proof-of-concept field-trials.
  • Developed and presented effective product demonstrations which were tailored to client's business cases and technical requirements.
  • Develop proposals, conduct presentations/product demonstrations, and negotiate pricing and service contracts.
  • Provide product demonstrations for customers to ensure satisfaction and reliability of solutions.
  • Design and delivery of Workday HCM product demonstrations, executive level presentations.
  • Delivered product demonstrations of our Sales Performance Management tool to companies in diverse vertical markets with a high close rate ratio.
  • Assisted with the sales process by providing in-depth product demonstrations, answering technical questions, and conducting client site evaluations
  • Implemented creative sales strategies, performed extensive customer needs analysis, site surveys proposals, and product demonstrations.
  • Promote Apple products and solutions by communicating the benefits and values of the products through product demonstrations.
  • Create digital marketing proposals, conduct product demonstrations, educate sales team on the many CDK products.
  • Deliver tailored product demonstrations over web and in person based on discovery calls with the customer.
  • Interfaced with customers, giving product demonstrations and helping them find solutions to critical business issues.
  • Performed hands on product demonstrations and conducted on-site data center tours for prospective clients.
  • Provided product demonstrations for industry trade shows, conferences, and other marketing events.
  • Present solutions to customers in the form of custom product demonstrations and presentations.
  • Educated law firms about LexisNexis through content and product demonstrations.
  • Conducted technical product demonstrations via GoToMeeting and face to face.
  • Perform product demonstrations and education for clients.
  • Conduct in-person and virtual sales presentations and product demonstrations using a variety of strategiesincluding white boarding and other engaging presentation methods.

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20. Saas

average Demand
Here's how Saas is used in Solutions Consultant jobs:
  • Develop client relationships and sell human capital solutions through strategic SaaS solutions.
  • Designed and developed on-device and SaaS print management solutions.
  • Top Producing QuickBase Solutions Consultant/Cloud-Based Platform as a Service (PAAS) that lets users create custom SAAS applications.
  • Plan, execute and manage the implementation of RealPage's OneSite Accounting SaaS application.
  • Present and articulate Oracle SaaS product's strengths, as compared to competitors.
  • Remained current on SAAS technology.
  • Demonstrate the Burgiss suite of SaaS data solutions to prospects to generate interest and close deals.
  • Provided pre-sales technical support to internal sales teams for Payroll and HR (SaaS) solutions.
  • Trained users and managed on-site implementation of Saas-based Marketing Resource Management (MRM) system.
  • Provided sales support, customizations and project management for SaaS Solutions.

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21. Sales Process

average Demand
Here's how Sales Process is used in Solutions Consultant jobs:
  • Complete detailed client-requested security assessment, vulnerability scan, and technical documentation presented during sales processes.
  • Documented entire sales process, from concept to technical specification to delivery.
  • Execute the sales process for Tax & Accounting products and services by staying fully informed of the prescribed sales process.
  • Engaged in a multistage phone and web conference based sales process with a focus on an educational approach.
  • Assisted management team in developing a streamlined sales process and products and services for the sales team.
  • Manage the end-to-end sales process from the initial client engagement through ordering, implementation and post-closing.
  • Received and contacted leads from the web, scheduled appointments and ultimately fulfilled the sales process.
  • Promoted a newly developed sales position for the company and helped create a successful sales process.
  • Instruct training classes on Basic Selling Techniques & Incorporation with the AT&T Sales Process.
  • Worked with sales representatives to develop strategic account plans and helped manage the complete sales process.
  • Launched sales process for boutique software firm and grew business to $1.1million within 12 months.
  • Streamlined the sales process by configuring Oracle systems according to client core business objectives.
  • Developed proposals and presented during the different phases of the sales process.
  • Develop Solution Consultant toolkit and playbook to streamline sales process.
  • Trained sales team on home solutions sales process.
  • Create customer database, sales process and marketing.
  • Work with customer throughout the sales process.
  • Scheduled appointments with decision makers and owners of businesses.Manage all aspects of sales process to ensure customer satisfaction and revenue growth.
  • Engage with customers during sales process as the trusted advisor and align customer requirements with product features.
  • Created and maintained searchable RFP Database to enhance sales processes.

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22. ROI

average Demand
Here's how ROI is used in Solutions Consultant jobs:
  • Process and analyze advertising performance to identify consumer purchase-decision journey through cross channel attribution to maximize client marketing ROI.
  • Identified and recommended additional up-sell solutions opportunities and developed detailed presentations that focused on ROI for end customer.
  • Identify process strengths and deficiencies and utilize knowledge to help Sales & Account Executives position solutions that create differentiation and ROI.
  • Create Return on Investment (ROI) models, partner test servers and proof of concept (POC) server documents.
  • Prepare any documents, contracts, proposals, ROI, SOE's that are required for each customer.
  • Collaborated with C- level personnel on alternative communication solutions with attention to cost of ownership and ROI.
  • Used as a resource by colleagues to help develop sale, create ROI, and close business.
  • Conducted training on NetWORKS MRO (Maintenance, Repair and Overhaul) functionality and demonstrated ROI analysis.
  • Created an ROI calculation tool and pricing models that reduced Proposal Response time by 15%.
  • Produced solution ROI business cases to increase average deal size and achieve revenue targets.
  • Defined ROI goals with the customer and make business recommendations to achieve targets.
  • Demonstrated competitive value and key ROI to clients by demonstrating software capabilities.
  • Used ROI modeling tools to develop and present business cases for clients.
  • Partnered with Sales Rep to define VOI/ROI opportunities and prepare results presentations.
  • Designed and implemented short/long term goals of C-Level Companies to achieve ROI.
  • Develop requirements documents, presentations, proposals, and ROI models.
  • Focused team on the ROI provided by the partnership
  • Performed pre-sales technical consulting including business analysis, ROI analysis, capacity planning, and technical writing for proposals.
  • Create a demonstration that highlights critically important issues and houw our solution will impact them positively including ROI information.
  • Utilize proper Discovery methods and ROI presentations to develop sales pipeline with dependable forecasts and realistic timelines to close.

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23. Test Cases

average Demand
Here's how Test Cases is used in Solutions Consultant jobs:
  • Analyze requirements across applications to identify acceptance criteria, test cases and test scenarios.
  • Created and executed test cases for Business Transformation Projects via Quality Center (Special Retail-Special Cost and Purchase Summary).
  • Developed data-warehouse graphs/scripts using the ETL tool AbInitio; defined and executed manual as well as automated test cases.
  • Developed & standardized specification documents for gathering functional requirements, user interface specs, test plans & test cases.
  • Developed test cases and performed Unit Testing and Integration Testing of the Repository and Web Catalogs.
  • Involved in preparing test cases to make sure the data is thoroughly tested after the upgrade.
  • Worked with various functional areas and developed test cases and Unit testing for various scenarios.
  • Create and execute the various test case scenarios and document the test cases and results.
  • Coordinated change requests with business analysts and test cases with testers.
  • Construct test cases based on the functional requirements.
  • Document all test cases, processes, and workflow.

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24. C-Level

average Demand
Here's how C-Level is used in Solutions Consultant jobs:
  • Engaged with C-level personnel within the client organization as well as tactical/operational personnel to deliver the business solution.
  • Developed strong consultative selling skills with C-level executives.
  • Conducted sales presentations with C-Level executives regarding wire line, wireless, co-location, and hosting services to increase wallet share.
  • Build and maintain business relationships with customers, including C-Levels, fostering customer loyalty and repeat buyers.
  • Presented the IKON Value Proposition to C-level individuals to gain their consent to moving forward in consulting engagements
  • Lead point of contact within the region for clients ranging from C-Level executives to engineers.
  • Demonstrated HMS Lab, Pharmacy, and Radiology software for hospital directors and C-level executives.
  • Present managed hosting solutions to C-level executives and senior management in Global 2500 companies.
  • Designed and marketed voice solutions to C-level executives in existing key accounts.
  • Apply a consultative approach to C-level leaders and Federal IT groups.
  • Prepared and presented on-brand sales strategies for the C-level.
  • Present information and consult with C-level decision makers.
  • Maintained strong customer relationships with various technical and C-level decision makers and influencers within current and prospective customers.
  • Worked directly with the corporate general counsels, procurements officers, litigators and C-Level executives.
  • Generated new business for the marketplace by prospecting various ways using a consultative approach,contacting C-level leaders and IT groups.
  • Positioned with Director and C-Level decision makers (Finance, Hospitality, IT, Healthcare) to drive solution selling.
  • Prospected, established, and cultivated relationships with C-level executives, as well as individual end users.
  • Develop and cultivate strong C-levelrelationships to drive revenue growth, increase cross-sales, and improve client retention.

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25. Account Management

average Demand
Here's how Account Management is used in Solutions Consultant jobs:
  • Created compelling sales presentations to incorporated solutions based selling, account management, systems analysis, and cost benefit summaries.
  • Collaborate with strategic account management teams to support and advise appropriate solutions represented by LexisNexis in the evolving fraud marketplace.
  • Collaborated with Sales Executives and Account Management to author fully executable project scopes.
  • Developed Ledger Systems Association Management Account Management software.
  • Focused on Technical Account Management.
  • Prepared quarterly account management reports.
  • Account Management of my own customers as well as providing seamless transition of over 60+ customers from prior Solutions Consultant.
  • Recruited to build and expand account management model to retain and expand e.learning for current and newly acquired corporations.
  • Worked closely with Sales and Account Management providing technical expertise to answer questions and provide support.
  • Act as an internal training resource for future Sales, Marketing, and Account Management hires.
  • Provide high level support and account management to customers utilizing SAS Retail Solutions.
  • Major account management and strategic planning in NY, OH & IL.
  • Provided solution upgrades, support, account management and education and training.
  • Work with Account Management teams for collaboration on best practices.
  • Profit & Loss Responsibility Key Account Management Trusted Advisor

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26. Sales Support

average Demand
Here's how Sales Support is used in Solutions Consultant jobs:
  • Collaborate with multiple departments within National Sales Support to ensure client satisfaction.
  • Worked with Corporate Sales Support to develop industry specific demo environments.
  • Provided post sales support in the form of installations, migrations and integration with third party applications when required.
  • Provide sales support and solution design integration, working at all phases of project planning and solution delivery.
  • Provide technical and strategic sales support for the Sales and Account Executive teams for the mid-market space.
  • Direct sales support for integrated voice/data platforms resulting in $4 million in sales during FY94.
  • Provide sales support to customers and prospects directed at achieving district, regional objectives.
  • Provided sales support including client meetings, RFX responses, and contract reviews.
  • Contract consulting in sales support, data manipulation, and computer training.
  • Provided sales support and consulting for the implementation of insurance products.
  • Provided immediate sales support and resolved issues.
  • Provide pre-sales support to new and existing business, including technical, application, and process expertise.
  • Provide pre-sales support for Direct Sales and Channel Sales B2B Sales opportunities to meet quotas.
  • Provide technical pre-sales support to the sales teams on LAN/WLAN solutions / IP design.
  • Provided in-depth technical post sales support on a daily basis for customers, resellers.
  • Provide presales support for Document Production and Knowledge Based software systems.
  • Experience providing Pre and Post-Sales support on software implementation projects.
  • Provide pre/post sales support to Account Executives.
  • Provided professional services, pre-sales and post-sales support, requirements analysis and projectmanagement.
  • Performed pre-sales support services for account teams; decreased the number of potential solution risks by 90% pre-order.

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27. Sales Cycle

average Demand
Here's how Sales Cycle is used in Solutions Consultant jobs:
  • Owned portfolio and assigned market sales cycle from business development to close, including products, services, and solutions.
  • Provided professional training as well as prepared system run book to ease customer's efforts during post sales cycle.
  • Provide customer facing product presentations and demonstrations to individual customers and small groups during the sales cycle.
  • Create resources and training materials to improve discovery, shorten sales cycles and ensure client retention.
  • Start to finish complete sales cycle from pipeline development to close of sale and software implementation.
  • Led development of the solution to propose and led technical coordination for solution-specific sales cycles.
  • Handle full sales cycle, including forecasting, pipeline, and account management.
  • Maintained excellent customer experience from inception to completion of sales cycle.
  • Engaged potential clients in all phases of the sales cycle.
  • Managed entire sales cycle for large Southeastern United States territory.
  • Developed a clear understanding of the sales cycle.
  • Qualified opportunities, initiated the sales cycle.
  • Managed sales cycle and email campaigns.
  • Managed complex sales cycles utilizing a consultative solutions selling approach.
  • Use Saratech's implementation of Salesforce to manage and document entire sales cycle.

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28. Key Decision Makers

average Demand
Here's how Key Decision Makers is used in Solutions Consultant jobs:
  • Presented demonstrations to key decision makers.
  • Developed and demonstrated solutions to key decision makers to address business goals; and to drive revenue and close business.
  • Prepared and delivered business proposals to key decision makers and found innovative ways of closing sales.
  • Created and delivered presentations to key decision makers to showcase Dell s new technology solutions.
  • Established and maintain rapport with key decision makers and fulfilled the needs of customers.
  • Qualify target accounts by gaining account intelligence and meeting with key decision makers.
  • Identify and work with key decision makers to understand their business needs.
  • Maintain relationship with key decision makers.

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29. Product Knowledge

average Demand
Here's how Product Knowledge is used in Solutions Consultant jobs:
  • Designed and delivered training in opportunity assessment, solution selling, sales funnel management and data solution product knowledge.
  • Delivered optimal customer experience through professionalism and product knowledge.
  • Received product knowledge awards for exceptional customer service.
  • Provided expertise beyond product knowledge, including changing industry dynamics and prospect needs in order to drive quarterly sales goals.
  • Created monthly training programs based on product knowledge, time management and process selling.
  • Apply critical thinking and product knowledge to bringing successful resolution to each business situation.
  • Provide significant transfer of product knowledge to customer* Provide training for the customer team
  • Share product knowledge with fellow Solution Consultants as appropriate.
  • Performed both group and individual product knowledge training.
  • Trained and assisted new sales team members with workflow, software, product knowledge and sales techniques.
  • Obtain and maintain product knowledge covering the HDS product line and other third party products.
  • Organize trainings around product demos, product knowledge, and selling skills.
  • Keep up to date on product knowledge from Fedex.

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30. New Accounts

low Demand
Here's how New Accounts is used in Solutions Consultant jobs:
  • Developed and participated in account planning and identified strategic opportunities allowing for penetration of new accounts.
  • Leveraged executive network and relationship selling strategies expertise to gain inroads to new accounts.
  • Solicited new accounts and upgraded existing accounts by conducting door-to-door sales presentations.
  • Realized $16M in revenue over life of contracts by assisting in acquisition of four new accounts (2009).
  • Generate between 5-10 new accounts per month.
  • Closed many new accounts in a short period of time by utilizing current prospecting techniques and past relationships.
  • Observed best practices to secure repeatable and expandable opportunities within new accounts.

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31. ERP

low Demand
Here's how ERP is used in Solutions Consultant jobs:
  • Assisted the main Technology Business Partner with implementing a new distribution channel exclusively offered to Caterpillar Latin American dealers.
  • Launched consulting practice which focused on enterprise business and technology strategies to deliver solutions for banking and financial services.
  • Produced Enterprise Account Management department within the company's Network Operating Center that recruited and retained high-revenue customers.
  • Designed business solutions to meet business requirements using available enterprise tool SAP and other third-party systems.
  • Developed and enhanced compelling PowerPoint presentations successfully used throughout the company to sell newly released applications.
  • Worked extensively on multiple platforms and designed, developed, and implemented enterprise-wide BI/DWH projects.
  • Direct a web based training solution to develop technical staff on Enterprise service-oriented architecture.
  • Developed MSP/VMS account implementation methodology and processes for enterprise-wide national/international contingent workforce management programs.
  • Promoted ESRI Inc. GIS map-based technology and Microsoft Enterprise Application Mobility strategic partnership alliances.
  • Tune and troubleshoot to deliver optimal performance in high volume enterprise customer environments.
  • Work for industry-leading clients on Enterprise Marketing Management and Business Intelligence software.
  • Specialized in implementation and/or integration of Extended Enterprise functionality and Compensation management.
  • Interpreted patient satisfaction and physician engagement data and communicated results to clients.
  • Collected and interpreted data and analyzed evidence to achieve audit objectives.
  • Provide guidance to customers on interpreting and integrating LexisNexis identity data.
  • Evaluated existing applications for reuse and sharing within enterprise level.
  • Key contributor to enterprise Medicare Stars quality rating improvement initiative.
  • Certified in providing Enterprise Business Solutions consulting and implementation services.
  • Presented Visual Analytic Solution with a focus on enterprise deployment.
  • Collaborate with other teams for overall enterprise marketing management.

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32. New Clients

low Demand
Here's how New Clients is used in Solutions Consultant jobs:
  • Developed and delivered prospect presentations partnering with Territory Sales Manager to source new clients.
  • Converted 11 institutional prospects in Singapore/Malaysia into new clients Chicago
  • Exceeded new clients and strategic growth plan by an average of 250% for 8 quarters.
  • Trained clients on particulars of AgilePoint software and provided product demos to new clients.
  • Designed a marketing brochure and spearheaded a campaign to attract new clients.
  • Completed Master Services Agreements and Concept of Operations documentation for new clients.
  • Consulted with Sales Team on Payables and Commercial Card business opportunities for new Clients and expansion of business with existing Clients.

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33. Sharepoint

low Demand
Here's how Sharepoint is used in Solutions Consultant jobs:
  • Delivered a suite of internal SharePoint products as packaged solutions.
  • Employed PerformancePoint, Excel Services and custom web parts for dashboards and reporting in SharePoint 2010.
  • Created demos in SharePoint 2010, 2013 and Office 365 featuring user interface design and implementation.
  • Developed Clinical Trials Surveys database * Lotus Notes * SharePoint Integration * Training EDI/Order Entry team
  • Create governance policies and best practices for companies to use within the SharePoint environment.
  • Implemented web and cloud based MS Dynamics CRM, SharePoint and others.
  • Utilized SharePoint to store and distribute project artifacts.
  • Deliver sophisticated information management solutions for diverse clients as SharePoint expert at technology consulting firm.
  • Train SharePoint Administrators and team development.
  • Recorded conversion experience in several documents that were placed on Expedia's confluence SharePoint for use by all developers.
  • Established SharePoint sites and workflows to facilitate program RAID reporting while also managing program project plans and dashboards.
  • Designed and executed a Release Management Sharepoint site to track vendor releases and test results.
  • Architected/Developed smooth public facing UI for a to-be deployed public facing SharePoint based customer portal.
  • Utilized jQuery, CSS, C# on top of NewsGator and SharePoint 2010.
  • Developed connectible and AJAX enabled web parts for SharePoint 2007 and 2010.
  • Develop, configure and tune SharePoint cloud integrated messaging systems including Team/Project/Community sites, MySite/OneDrive/OneNote/Yammer and SharePoint online.
  • Implement business process reengineering using SharePoint workflow, custom processes and third party solutions.

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34. Document Management

low Demand
Here's how Document Management is used in Solutions Consultant jobs:
  • Developed and sold solutions that helped organizations improve document management and archival systems through new integrated hardware and software systems.
  • Promoted and lead strategic activities designed to enhance document management and IT Services-based revenue.
  • Provide technical expertise to define document management solutions for a variety of verticals.
  • Developed and implemented document management solution increasing productivity and time of payment.
  • Selected to drive revenue for newly launched document management software division.
  • Trained customers on document management systems.
  • Target solutions include document management, cost accounting, security, compliance, and going green in the work place.
  • Implemented 3rd largest document management solution in company's 28-year history serving 10K users.
  • Specialized in leading document management solutions in banks, IT, and insurance companies.
  • Project managed several accounts by developing customer specific strategies for document imaging and management solutions, document management processes and workflow.
  • Provided pre-sales support by developing client-specific strategies for document management processes for prospects.
  • Proposed and closed complex capture electronic document management and document workflow projects.
  • Honored with 'Danka True Blue' Award for attaining highest-dollar revenue percentage of quota for offering turnkey document management office systems.
  • Act as a solutions consultant to existing and perspective customers helping find document management solutions fitting their company's needs.
  • Provided presales support and systems design for fax, electronic forms, and document management systems (IntelliChief).
  • Provide document management software to enhance the workflow of offices, schools, municipalities, etc.
  • Provide full range of Ricoh's document management services to portfolio of accounts.

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35. XML

low Demand
Here's how XML is used in Solutions Consultant jobs:
  • Facilitate the identification and documentation of a common XML credit card processing interface.
  • Use of JavaScript, HTML, CSS, and XML to design and develop informative and intuitive user-interfaces.
  • Played an integral part for designing XSD/XML with clients for optimum performance.
  • Developed the business and data layers during multiple projects using C++, ATL, COM, XML, and OLEDB.
  • Debug large scale data loading, using SAS 9.2, SQL, Weblogic, XML and Toad for analysis.
  • Worked on JQuery as well as making the pages dynamic using AJAX, JSON and XML.

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36. SME

low Demand
Here's how SME is used in Solutions Consultant jobs:
  • Analyzed escalation procedures and performed training needs assessments to identify opportunities for value add to customers and support delivery improvements.
  • Conduct post-Go live practice assessments, recommend optimization strategies and prepare written report of observations, findings and recommendations.
  • Conduct needs assessments utilizing appropriate data collection methods to ensure the appropriate learning and development plan is recommended.
  • Recruited to be Regional Property Specialist conducting property hazard assessments and assisting Midwest Regional Risk Service Consultants.
  • Conducted contact center operational assessments and delivered recommendations by facilitating process development, design sessions and discussions.
  • Created technical documents, organized and lead SME sessions and documented reporting requirements.
  • Handled numerous management level escalations and acted as a SME for complex configurations.
  • Developed business excellence assessment tools and guiding principles of professionalism for agency.
  • Conducted information-gathering session with IT Director and performed needs assessment.
  • Led conversations for requirement assessment and price negotiations.
  • Sample of Past Projects Needs assessment: Apple Retail - Conducted needs assessment for store's free, customer workshop programs.
  • Championed exposure and loss reduction through proper property protection, OSHA Compliance, industrial hygiene, ergonomic, and hazard assessments.
  • Supported the entire sales cycle starting with initial prospect contact, assessments, development and presentation of solutions to 50+ people.
  • Implemented visual management systems and led SMED workshops, which improved overall stamping productivity by 20% in 3 months.
  • Collaborated with SME and organization leadership to capture and create data build out for Document Solution Centers (DSC).
  • Maximized SME resource utilization and field coverage by training them to be demo ready on three complete suites of products.
  • Included cold calling on business owners, software demonstrations, hardware assessments and designing computer solutions for their facility.
  • Created assessment tool for foundation systems to assist Provider Solution Consulting team in conducting in-service sales meetings with customers.
  • Increased the cloud adoption by 60% in six months by providing the cloud suitability assessment for the applications.
  • Assisted in requirements gathering sessions with SME, BSA, QA, IT, and Integration Management resources.

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37. Customer Requirements

low Demand
Here's how Customer Requirements is used in Solutions Consultant jobs:
  • Collaborate with the product management team as a field representative regarding product development and enhancements, effectively conveying customer requirements.
  • Supported account managers and systems consultants world-wide by teaching advanced techniques and providing proof-of-concept content for complex customer requirements.
  • Designed and implemented project plan to meet customer requirements around physical security solutions based on defined customer requirements.
  • Collaborated with engineering groups on accepting new customer requirements as well as submit requests for product enhancements.
  • Set up security permissions and created role-based dashboards, notifications and reports per customer requirements.
  • Gathered customer requirements, coordinated change and release management, and customer follow-up.
  • Managed and integrated customer requirements with proposed solution into the customer environment.
  • Customized designs for customer furnished hardware based on customer requirements.
  • Analyzed customer needs and provided recommendations to meet customer requirements.
  • Evaluated customer requirements and recommended appropriate solutions.
  • Work with Quality Control to clarify customer requirements as they use the specification to develop the system test plan and procedures.
  • Trained and mentored US Mailing Sales Teams on determining customer requirements and developing a sales strategy based on customer needs.
  • Analyzed customer compensation plans, and used customer requirements to develop product builds that were custom-tailored to each unique audience.
  • Provide technical resource working with Account Team to develop custom solution to fit customer requirements.
  • Gathered customer requirements; examined current systems and worked with GE team for new enhancements.
  • Configure Oracle software to meet customer requirements.
  • Configured and Scripted Siebel applications based on customer requirements.
  • Use Cisco and Nortel products to provide solutions for complex customer requirements including Routing, Switching, and MPLS scenarios.

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38. HR

low Demand
Here's how HR is used in Solutions Consultant jobs:
  • Maintain new and existing client base through excellent customer service, scheduling regular consultations, marketing and implementing new business technology.
  • Formed alliances with C-level executives to procure new business development opportunities and accounts throughout mortgage banking and insurance industries.
  • Create opportunity for increased efficiency and cost savings through new or upgraded equipment through implementation of print management solutions.
  • Delivered strategic corporate goals by driving margin growth through the analysis of information and ultimate execution of initiatives.
  • Exceeded corporate requirements for sale objectives through identification of customer needs and recommending of telephone products and Direct-TV.
  • Addressed and alleviated major dissatisfaction from senior-level stakeholders through frequent face-to-face meetings, consultations and strategy sessions.
  • Supported over 40 account managers and 500 accounts implementing digital migration strategies for businesses throughout Southern California.
  • Increased company visibility through active participation within industry specific associations such as Minnesota s Medical Alley.
  • Led the original initiative for organization process improvement through the development and implementation of LEAN Curriculum.
  • Managed over 200+ website development projects from concept through implementation in support of brand marketing initiatives.
  • Secured a new adoption over a competitor, successfully implementing digital content throughout the curriculum.
  • Communicated the client's business requirements to development team through easy-to-understand RFC specification documents.
  • Maximized sales through strategic territory analysis focusing on business development in tier-2 client base.
  • Embodied exceptional teaching skills through marketing and hosting seminars on rapidly changing technology.
  • Promoted and marketed through online communications, newsletters and company promoted events.
  • Heightened organizational skills through managing business and troubleshooting systems in multiple locations.
  • Converted manual process to fully automated online tool through collaboration with developer.
  • Developed and reported project metrics to upper management throughout project phases.
  • Exhibited self-motivation through working independently in a fast paced work environment.
  • Directed customers through installation, registration and functions of automation products.

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39. BI

low Demand
Here's how BI is used in Solutions Consultant jobs:
  • Maintained responsibility as solutions consultant for national sales team performing all software demonstrations focusing on value and building strong client relations.
  • Converted client experiences/contacts into consistent capabilities to avoid potential overlaps and provide value, evolving the strategic and operational business models.
  • Provide direction and technical and managerial leadership to support engineers, members and users community to complete daily responsibilities and roles.
  • Created new business directions around innovation and identified ways to engage consumers via mobile, advertising/digital displays and social integration.
  • Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requested.
  • Developed data configuration manuals for MS Dynamics SL software used to improve the efficiency and profitability in future projects.
  • Developed Reporting system with (RPG, Query/400) to analyze manufacturing costs for increased visibility of manufacturing efficiency.
  • Develop and maintain a partnering relationship with customer to increase their efficiency and profitability while driving additional revenue.
  • Developed relationships with client's senior personnel to establish credibility, gather requirements, and design solutions.
  • Used a consultative sales approach and needs-based recommendations to create a complete solution, while generating profitability.
  • Write pseudo-code for programmers to combine data from disparate systems into data warehouse for profitability analysis.
  • Provided clarity to proposed solutions for clients by communicating clear responses to questions and reducing ambiguity.
  • Led technical sessions to identify customer requirements, HIS capabilities, and deliver optimal design decisions.
  • Accepted Consultant position and responsibilities associated with consolidation and transition of the business to receiving vendor.
  • Managed strategic feasibility study of 30+ Commercial and Government off-the-shelf technologies for key DOD initiative.
  • Provided operations support services and knowledge transfer to ensure end-clients ability to self-support the environment.
  • Provided marketing, inventory, and warehousing and billing services to computer equipment supply company.
  • Handled client facing responsibilities including scoping requirements, gap analysis, and handling client expectations.
  • Generated reports identifying customer payment habits and areas of possible improvement in department function.
  • Developed and administered all documentation for a card sort study and a usability study.

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40. Unix

low Demand
Here's how Unix is used in Solutions Consultant jobs:
  • Worked with mainframe modernization customers - migrating systems or offloading development from mainframes onto Windows and Unix/Linux platforms.
  • Administrated & supported Linux, Unix & MS Windows systems at client sites.
  • Diagnose and troubleshoot UNIX and Windows processing problems and applied solutions to increase company efficiency.
  • Based on source element analysis using an internal UNIX system for analysis, developed the appropriate renovation solution for each application.
  • Analyzed UNIX and Oracle files to assess security of operating systems, databases, and corporate applications resulting in increasing systems security
  • Provided demographic analysis of telemarketing campaigns using Unix SAS for call list target market and call center effectiveness determinations.

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41. Business Solutions

low Demand
Here's how Business Solutions is used in Solutions Consultant jobs:
  • Managed business solutions for 20+ customers while building a long-lasting positive relationship with both customer IT teams and business decision-makers.
  • Analyzed business operations and trends to properly identify possibilities, capabilities and constraints, then recommended appropriate business solutions.
  • Expanded sales and scope of projects focusing utilizing Microsoft business solutions improve business processes.
  • Assisted in the development of e-commerce customer applications to accommodate complex business solutions.
  • Provided client support and consultation on business solutions.
  • Provide business solutions for customer's functional areas including Risk Management, Finance, Marketing, Purchasing, and Technology.
  • Assessed business processes in the design, development, and deployment of technology-based business solutions.
  • Designed, architected, developed and maintained web-based business solutions.
  • Design & deliver custom demonstrations and architectural overviews of Web-Based e-Business solutions for prospects, clients, partners and tradeshows.
  • Engineered and implemented data integration business solutions for clients from diverse industries, including healthcare, finance, and retail.
  • Train and educate sales team on business solutions and positioning of strategic product service offerings.
  • Developed SAP business solutions for clients in USA, Germany and China.
  • Develop and implement business solutions for clients Obtained Microsoft Office User Specialist (MOUS) certification Companion Technologies
  • managed Darren indirectly at Konica Minolta Business Solutions USA Inc.

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42. Cerner

low Demand
Here's how Cerner is used in Solutions Consultant jobs:
  • Provided broad solution functionality and implementation expertise for Cerner's Practice management software.
  • Certified in Cerner Millennium ProFit Patient Accounting Solution.
  • Provided experienced advice on Cerner's Quick Orders Build/ Multi-Patient Task List/ Charges and Reports for over 70+ Clinic sites.
  • Design, build and testing of Cerner PowerChart, PowerForms, and Order Management functionality.
  • Gained a basic understanding of all the solutions that Cerner offers to clients.
  • Coordinated and set up appropriate meetings with clients and or other Cerner teams.
  • Certified in Cerner's Home Care point of care solutions RoadNotes & HomeWorks.
  • Design and build for 8 medical center clients of Cerner Order Management functionality
  • Served as a comprehensive foundation for my 6 year sales career at Cerner
  • Key Achievements: Completion of two-year training (Velocity Program) and certification in Cerner Millennium: CareNet Orders and Documentation.
  • Worked with both clinical and operation managers to preserve challenging and specialized workflows to incorporate Cerner's new EMR Products.
  • Resolved incidents for during pre- and post-live conversion's Phase I and II of Cerner Millennium.

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43. Voip

low Demand
Here's how Voip is used in Solutions Consultant jobs:
  • Performed Dubai Carrier PSTN and VoIP Gateway Audits to comply with International Telecommunications Union (ITU) security standards.
  • Defined early programs for Sprint triple play based on fiber optics, video, wireless and VoIP.
  • Delivered Standard and VoIP Training Classes to customers and Partners.
  • MPLS-based VOIP international network for a Fortune 500 chemical company.
  • Configure and Troubleshoot VOIP (PBX, PSTN, CCM, and RTP).
  • Developed VoIP Cost Analysis Web Application for cost analysis on different VoIP providers.

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44. Customer Base

low Demand
Here's how Customer Base is used in Solutions Consultant jobs:
  • Led high-level sales organization with sole concentration on new solution structure for very targeted customer base of primarily new customers.
  • Network with outside referral sources and current customer base for additional business opportunities.
  • Established returning customer base by selling recurring services.
  • Assisted Territory Managers to execute new business demonstrations and train new customers in order to grow and retain customer base.
  • Developed Apple business by building strong, influential, collaborative business relationship with Customer Base and Store Associates.
  • Work with development team to provide support to the Aegis Public Safety customer base.
  • Attend Business Networking Meetings to promote and establish new and existing customer base.
  • Maintained and managed my existing customer base for future return business.
  • Cultivated loyal customer base and increased training sales by 25%.
  • Developed a new territory with little to no customer base.
  • Increased customer base from 1,200 to 1,500+.
  • Develop up-sale opportunities with each customer base.
  • Managed a territory customer base of over 150 automobile dealerships in Western andCentral Pennsylvania.

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45. Trade Shows

low Demand
Here's how Trade Shows is used in Solutions Consultant jobs:
  • Participated in seminars, trade shows, and other marketing activities in order to promote awareness of PeopleSoft and PeopleSoft applications.
  • Networked and gathered leads at trade shows developing selling relationships with specialists in the Oncology, Cardiology and Neurology markets.
  • Participated in conferences, trade shows, seminars and other events which improve product marketing and promote product awareness.
  • Selected to represent company at numerous trade shows and conducted subject matter presentations, both informative and persuasive.
  • Act as company representative during conferences, trade shows, table top expos and classified meetings.
  • Collaborated with marketing management for sales events and trade shows to build sales and product awareness.
  • Acted as a subject matter expert during sales presentations online, on-site and at trade shows.
  • Promoted the Oncology electronic medical record at trade shows, Health Conferences and Regional client meetings.
  • Prospected for leads at trade shows including the Direct Marketing Association (DMA) Annual Conference.
  • Performed the technical demonstrations of the products in evaluation meetings, trade shows and conferences.
  • Attended industry trade shows, exhibitions, seminars, and training sessions to promote services.
  • Prospect and qualify potential clientele through marketing, trade shows, and cold calls.
  • Represented the company at trade shows and presented as an industry thought leader.
  • Represented the company at trade shows and assisted in software design.
  • Followed up on leads from trade shows and website inquiries.
  • Identified and managed key trade shows, such as A.S.I.S.

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46. IP

low Demand
Here's how IP is used in Solutions Consultant jobs:
  • Assist the firm providing comprehensive solutions in various academic disciplines including business, engineering, management, mathematics, and statistics.
  • Managed offshore team, including activity related to building sales collateral as well as relationship management between offshore resource and customer.
  • Provide technical expertise and relationship management communicating product and solution value in order to drive planned revenue goals and outcomes.
  • Managed the process of coordinating and tracking multiple assignments such as property asset valuation, landlord representation or tenant representation.
  • Collaborate, procure, and manage services from regional infrastructure/ equipment vendors necessary to complete the committed customer solution.
  • Develop close relationships with business unit leaders and key external vendors/contractors to enable seamless interactions and workplace productivity.
  • Worked with multiple business groups to ensure effective prioritization and timely resolution of system related issues and enhancements.
  • Developed high-level solution design (logical solution design/LSD) for applications & systems integration for Membership.
  • Experience across all industry verticals including manufacturing, retail, social services, financial/consulting and municipalities.
  • Managed relationships with strategic accounts while also overseeing IntraLinks project management teams on highly visible engagements.
  • Customized fax broadcast by processing, converting and delivering simultaneous messages to thousands of recipients.
  • Provided guiding leadership to 4 Account Managers in major retention/contract renewal and business development efforts.
  • Maintained multiple client production environments to support IT productivity and infrastructure to resolve domain issues.
  • Retained and deepen banking relationships with existing customers as well as acquiring desirable new customers.
  • Demonstrated value and functionality of complex software systems involving multiple integration points and user profiles.
  • Establish and maintain executive relationships with line of business executives at assigned client accounts.
  • Provided cross-functional leadership to ensure all aspects of projects were coordinated and benefits identified.
  • Established and maintained relationships with Builder Sales Representatives to encourage repeat and referral business.
  • Developed training materials and demonstration scripts for the software vertical's Solution Consulting organization.
  • Saved renewals/cancellations due to long standing relationships; thus securing revenue for territory.

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47. QA

low Demand
Here's how QA is used in Solutions Consultant jobs:
  • Administered and monitored QA testing while providing technical support and direction.
  • Established QA standards including scripts, tools, test data, peer-to-peer review, and defect management.
  • Develop and present in-depth custom technical presentations, lead QA, and install and configure product suite.
  • Lead and manage UAT, QA, UX, and regression testing for collaborative projects.
  • Provide QA and regression testing on new implementation of company-wide point of sale system.
  • Arrived four days before a hard delivery date of all processes to QA.
  • Worked with QA Analysts to communicate requirements and design changes.
  • Mentored and trained QA analysts, testers and business users.
  • Convert QA function from HP Quality Center to MTM.
  • Coordinated QA and UAT activities.
  • Worked with CHS staff to move processes from QA to PROD.
  • Release and Change Management * Migrated all Informatica processes from DEV to QA.
  • Managed development and QA team of 10 FTEs & 6 vendors.
  • Presented Auditing and QA Webcasts to customers and prospects.

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48. Vmware

low Demand
Here's how Vmware is used in Solutions Consultant jobs:
  • Managed demonstration load for eight solution consultants in VMware environment.
  • Design and implement Cisco Unified Computing System (UCS) infrastructure for the VMware environment.
  • Virtualized servers and desktop operating systems to use as sales demos using VMWare.
  • Installed and setup VMWare ESX server and vSphere client console.
  • Value Added Reseller (VAR) for HP, Cisco Systems, Microsoft, VMware, and NetGear.
  • Implement and support VMware ESXi 5.5 in production environment running Windows, Linux, and Solaris virtual machines.
  • Designed, implemented and supported various Microsoft, Netware, VMware, and Citrix Metaframe solutions for corporate clients.

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49. Solution Architect

low Demand
Here's how Solution Architect is used in Solutions Consultant jobs:
  • Collaborated with engineers in crafting solution architecture and cost analysis.
  • Created a high level solution architecture presentation deck based on the business requirements for the Summary of Coverage project.
  • Lead solution architecture for hardware, software and other vendor applications.
  • Develop and promote solution architectures for Application Lifecycle Management, ITSM, Diagnostics and Cloud and Server Automation opportunities.
  • Perform solution implementation, configuration and tuning Perform professional services on solution architecture, design and optimization.
  • Designed and implemented the Solution Architecture for a Workflow and Imaging application for Service Center associates using the Filenet P8 platform.
  • Directed the work of the solution architect assigned to the Tuve Sweden and Kaluga Russia implementation team.

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50. Design Documents

low Demand
Here's how Design Documents is used in Solutions Consultant jobs:
  • Created detailed solution design documents for a Web Based Benefit and Claims enhancement system based on the approved functional requirements.
  • Gathered requirements, created technical design documents, configured, tested, and implemented multiple customer modifications.
  • Created and maintained solution design documents for customer accounts, including server topography and incident resolution.
  • Prepared, design documents and Business Process Flows by understanding requirements.
  • Worked on translating customer requirements into formal requirements and design documents.
  • Evaluated design documents for selected security controls for sensitive data protection.
  • Create the functional design documents after analyzing the business requirements.
  • Created System Module diagrams and Design documents to facilitate developers.
  • Produced estimates for upcoming projects and functional design documents.
  • Assisted in the creation of infrastructure architecture and design documents for new clients.
  • Prepare product design documents (PDD) and test scripts for client approval.
  • Worked on Converting the Functional Design Documents to Technical Design Documents.
  • Involved in analyzing the business requirements and preparing the Design documents.
  • Articulate functional specification and prepare HLD and LLD design documents.
  • Produced Design Documents for VoIP Migrations and New installations.
  • Updated design documents to reflect scope changes.
  • Create and execute Solution Design Documents.
  • Developed course wireframes, design documents and storyboards for the training solutions 4.

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20 Most Common Skill for a Solutions Consultant

Business Requirements15.1%
Customer Service11.2%
Project Management6.2%
Database6.2%
Sales Goals5.3%
CRM4.9%
SQL4.9%
Technical Support4.6%

Typical Skill-Sets Required For A Solutions Consultant

RankSkillPercentage of ResumesPercentage
1
1
Business Requirements
Business Requirements
9.6%
9.6%
2
2
Customer Service
Customer Service
7.1%
7.1%
3
3
Project Management
Project Management
3.9%
3.9%
4
4
Database
Database
3.9%
3.9%
5
5
Sales Goals
Sales Goals
3.4%
3.4%
6
6
CRM
CRM
3.2%
3.2%
7
7
SQL
SQL
3.2%
3.2%
8
8
Technical Support
Technical Support
3%
3%
9
9
RFP
RFP
2.8%
2.8%
10
10
Healthcare
Healthcare
2.7%
2.7%
11
11
Business Development
Business Development
2.7%
2.7%
12
12
Cloud
Cloud
2.5%
2.5%
13
13
Apple
Apple
2.4%
2.4%
14
14
Internet
Internet
2.2%
2.2%
15
15
Professional Services
Professional Services
2.1%
2.1%
16
16
Analytics
Analytics
2%
2%
17
17
Salesforce
Salesforce
1.9%
1.9%
18
18
Software Solutions
Software Solutions
1.9%
1.9%
19
19
Product Demonstrations
Product Demonstrations
1.8%
1.8%
20
20
Saas
Saas
1.7%
1.7%
21
21
Sales Process
Sales Process
1.7%
1.7%
22
22
ROI
ROI
1.7%
1.7%
23
23
Test Cases
Test Cases
1.6%
1.6%
24
24
C-Level
C-Level
1.5%
1.5%
25
25
Account Management
Account Management
1.5%
1.5%
26
26
Sales Support
Sales Support
1.4%
1.4%
27
27
Sales Cycle
Sales Cycle
1.4%
1.4%
28
28
Key Decision Makers
Key Decision Makers
1.4%
1.4%
29
29
Product Knowledge
Product Knowledge
1.3%
1.3%
30
30
New Accounts
New Accounts
1.3%
1.3%
31
31
ERP
ERP
1.3%
1.3%
32
32
New Clients
New Clients
1.3%
1.3%
33
33
Sharepoint
Sharepoint
1.3%
1.3%
34
34
Document Management
Document Management
1.3%
1.3%
35
35
XML
XML
1.2%
1.2%
36
36
SME
SME
1.2%
1.2%
37
37
Customer Requirements
Customer Requirements
1.2%
1.2%
38
38
HR
HR
1.2%
1.2%
39
39
BI
BI
1%
1%
40
40
Unix
Unix
1%
1%
41
41
Business Solutions
Business Solutions
1%
1%
42
42
Cerner
Cerner
1%
1%
43
43
Voip
Voip
1%
1%
44
44
Customer Base
Customer Base
1%
1%
45
45
Trade Shows
Trade Shows
0.9%
0.9%
46
46
IP
IP
0.9%
0.9%
47
47
QA
QA
0.9%
0.9%
48
48
Vmware
Vmware
0.9%
0.9%
49
49
Solution Architect
Solution Architect
0.9%
0.9%
50
50
Design Documents
Design Documents
0.9%
0.9%

22,946 Solutions Consultant Jobs

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