How to hire a solutions director

How to hire a solutions director, step by step

Here's a step-by-step solutions director hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a solutions director job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new solutions director
• Step 8: Go through the hiring process checklist

What does a solutions director do?

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1. Identify your hiring needs

   The solutions director hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A solutions director's background is also an important factor in determining whether they'll be a good fit for the position. For example, solutions directors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of solutions directors and their corresponding salaries.

   Type of Solutions Director	Description	Hourly rate
   Solutions Director	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$48-86
   Engagement Manager	The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects... Show more	$40-72
   Technical Manager	A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity... Show more	$40-77

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Cloud
   • Healthcare
   • Business Development
   • Portfolio
   • Project Management
   • Analytics
   • Pre Sales
   • Architecture
   • Strategic Direction
   • Direct Reports
   • Product Management
   • Shared Services
   • Account Management
   • Customer Satisfaction

   Check all skills

   Responsibilities:

   • Lead team for visualization and NX deployments.
   • Hire and develop and manage an Asian salesforce and support team.
   • Manage financial data integration with internal financial ERP system (NetSuite).
   • Lead a team of applications consultants, spearheading presales support to the Americas sales team.
   • Manage PMO activities; including driving the program through Lowe's program review / gating process.
   • Lead the team responsible for facilitating performance testing of all McKesson UNIX, and NT products.

   More solutions director duties

3. Make a budget

   Including a salary range in your solutions director job description helps attract top candidates to the position. A solutions director salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a solutions director in North Dakota may be lower than in California, and an entry-level solutions director usually earns less than a senior-level solutions director. Additionally, a solutions director with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average solutions director salary

   $134,278yearly

   $64.56 hourly rate

   ---

   Entry-level solutions director salary

   $100,000 yearly salary

   Updated December 16, 2025

   Average solutions director salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$166,084	$80
   2	Washington	$149,453	$72
   3	Oregon	$148,385	$71
   4	Utah	$137,180	$66
   5	Texas	$136,712	$66
   6	Nevada	$136,478	$66
   7	Arizona	$136,204	$65
   8	New Jersey	$135,469	$65
   9	Connecticut	$135,401	$65
   10	Virginia	$133,605	$64
   11	New York	$132,850	$64
   12	Massachusetts	$130,230	$63
   13	Illinois	$129,530	$62
   14	Maryland	$129,166	$62
   15	Michigan	$126,056	$61
   16	South Carolina	$124,943	$60
   17	Georgia	$124,374	$60
   18	Florida	$124,193	$60
   19	Indiana	$124,021	$60
   20	North Carolina	$123,828	$60

   Average solutions director salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Morgan Lewis	$184,925	$88.91
   2	Twitter	$168,488	$81.00	2
   3	Google	$168,188	$80.86	74
   4	Biogen	$165,561	$79.60	1
   5	ServiceNow	$163,222	$78.47	256
   6	Medallia	$163,157	$78.44
   7	SAP	$160,072	$76.96	33
   8	Databricks	$157,678	$75.81	45
   9	JCPenney	$155,501	$74.76	1
   10	NetApp	$154,492	$74.28	29
   11	LinkedIn	$151,069	$72.63	13
   12	Thoughtworks	$150,484	$72.35	1
   13	Cadence Design Systems	$149,948	$72.09	1
   14	Microsoft	$149,467	$71.86	161
   15	Insight Enterprises	$149,092	$71.68
   16	Centro	$148,358	$71.33
   17	Koch Industries	$148,349	$71.32
   18	Amazon	$148,302	$71.30	366
   19	BD	$148,065	$71.19	3
   20	Hearst	$146,922	$70.64	11

4. Writing a solutions director job description

   A solutions director job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a solutions director job description:

   Solutions director job description example

   If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Director, Customer Solutions. This is an excellent opportunity to join our Road Logistics Team. Your Role Reporting to the Global Head of Road Logistics IT Systems the Director of Customer Solutions will work within the Information Systems organization of the North America Road Logistics team at Kuehne + Nagel based in the Memphis office. An experienced IT leader with a diverse technology background, you will manage the software customer solutions and production support teams, while leading new customer implementations and important software projects. You will lead the group that maintains business-critical custom software applications for the road logistics department. You will have knowledge in software development life cycle, Agile methodologies, EDI/API implementations, and production support processes. A hands-on manager with a good balance between business process knowledge and technical skills will be important. Your Responsibilities
   
   You will work with partners, project managers, and other team members to oversee project initiation, execution, and control to ensure the delivery of software applications.
   
   You will follow customer and partner requirements, lead the continuous improvement and development of Data Integration Services (EDI, API Web Services). In particular with focus on global Data Integrations standards.
   
   Coordinate with our internal National Customer Solutions Teams to create solutions for customers across multiple lines of business including Sea Freight, Air Logistics, Customs and Contract Logistics functions.
   
   Manage the production application support function, "Solution Support", covering 1st and 2nd level Support for existing applications and customer/partner integrations.
   
   Lead a team of Project Managers, Product Owners, and production support analysts ensuring important projects and software solutions are delivered on time with high quality.
   
   Manage software development tools/environments for the development team to manage work (Service Desk, Jira, GitLab, MS Project, and others).
   
   Collaborate with the Global Kuehne + Nagel IT organization to implement process improvement for SDLC and Agile best practices including code reviews, automated testing, CI/CD pipelines, source control, and documentation.
   Your Skills and Experiences You have a bachelor's degree in Logistics, Information Technology or an equivalent education. 8+ years of IT experience with hands-on experience documenting requirements and managing projects in software development. 4+ years of experience with SDLC using Waterfall and Agile/Scrum methodologies. 3+ years of experience developing data integration solutions for customers around supply chain management and collaboration. Experience with cloud services like AWS or Azure, Service Desk, Jira, or other project management tools is required. Good Reasons to Join We offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, excellent training programs and a dynamic global work environment. At Kuehne+Nagel we strive daily to Inspire, Empower, and Deliver not only to our customers but colleagues.

   Copy this example

   

5. Post your job

   There are a few common ways to find solutions directors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your solutions director job on Zippia to find and recruit solutions director candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit solutions directors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new solutions director

   Once you've selected the best solutions director candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new solutions director. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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