Top Solutions Engineer Skills

Below we've compiled a list of the most important skills for a Solutions Engineer. We ranked the top skills based on the percentage of Solutions Engineer resumes they appeared on. For example, 7.1% of Solutions Engineer resumes contained Customer Service as a skill. Let's find out what skills a Solutions Engineer actually needs in order to be successful in the workplace.

The six most common skills found on Solutions Engineer resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Solutions Engineer jobs:
  • Monitored customer satisfaction and promptly responded to inquiries and requests to establish solid customer service reputation.
  • Learned Harmony and Melody Motorola products which resulted in providing quality customer service.
  • Managed 19 customer accounts, delivering superb customer service and data accuracy.
  • Provided customer service and remote desktop support for North American consumers
  • Reviewed tickets in customer service tracking application.
  • Possess a customer service-oriented approach.
  • Used exceptional communication and oral skills to provide excellent customer service to clients via telephone, email, and in person.
  • Assisted and pleased countless shoppers in settling their needs in different departments of the store as a customer service representative.
  • Displayed customer service and technical skills, explained and adapted to the individual customer's level of technical understanding.
  • Maintain all service records, warranty information and documentation as well as excellent customer service, support and professionalism.
  • Exceeded network services sales quotas through application of superior customer service, presentation, negotiating and closing skills.
  • Performed all aspects of managing a store, including customer service, ordering stock and managing finances.
  • Advise and educate other customer service personnel on best practices and proper configuration to achieve optimal results.
  • Noted for creativity, excellent customer service, and a wide variety of skills and abilities.
  • Managed a demanding case load with a focus on excellent customer service and timely resolution.
  • Drive the resolution of support cases reported to Global Customer Service (GCS).
  • Work within Distributor Network to provide Customer Service, Support and Sales Growth.
  • Assist in customer service dealing with consumer s hardware & software technical support.
  • Delivered a myriad of training and other customer services for commercial enterprises.
  • Provided active listening skills and above average customer service skills.

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2. Technical Support

high Demand
Here's how Technical Support is used in Solutions Engineer jobs:
  • Performed server/storage/software technical support, customer training, and project planning/management with regard to the Fuji-provided products at SUNY Upstate.
  • Provide technical support in sales presentations, product demonstration and delivery of professional services consulting/integration services.
  • Provided technical support and guidance for field service operations and corporate network technicians.
  • Provide technical support leadership and expertise within the Global Technical Support organization.
  • Provided specific solution/technology/product consulting, technical support for major account opportunities.
  • Managed schedules, budgets and tracked/resolved issues including customer technical support.
  • Served as operating systems expert, providing technical support for organization.
  • Provided technical support services for manufacturing and data management products.
  • Provide technical support during implementation and deployments of various solutions.
  • Provide technical support to manage customer network designs and implementation.
  • Provided escalated technical support services to end-users.
  • Provided technical support for Panasonic software.
  • Assisted a Fortune 500 company in formulating appropriate call center processes and set-up of their new North American technical support center.
  • Develop and maintain product support guide and publish to sales and technical support * Independently conducts tests in controlled lab environment.
  • Provide technical support for marketing activities such as regional workshops, user group meetings, sales seminars, and trade shows
  • Maintained business relationships through technical support and site visits to obtain product feedback for new ideas or product improvements.
  • Designed and had ownership of contact center projects, implementing contact center solutions, and customer technical support.
  • Specialized in a suite of CAD layout and Design synthesis tools and provided technical support to Customers.
  • Trained Senior Management Team in the use of RIM Blackberry PDA's and provided ongoing technical support.
  • Served as technical support and subject matter expert for West Coast sales team of 12.

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3. Windows XP

high Demand
Here's how Windows XP is used in Solutions Engineer jobs:
  • Install, configure, repair and manage Windows operating systems (Windows XP, Vista, Windows7 and Windows 8).
  • Served as technical lead to migrate 20,000+ end-points to Windows XP.
  • Developed Windows 2000 Professional/Windows XP desktop configuration guidelines for the computers participating in the pilot phase.
  • Provided desktop/hardware/server support for Windows XP and various server platforms.
  • Implemented a Microsoft Windows XP Professional desktop environment.
  • Provide technical and end user support for Windows 2000/2003 servers, Windows XP-based workstations, peripherals, and Microsoft based products.

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4. Infrastructure

high Demand
Here's how Infrastructure is used in Solutions Engineer jobs:
  • Gathered requirements from internal customers on new deployments of their applications and determined if the existing infrastructure could support those deployments.
  • Lead infrastructure (firewall, Exchange/Domain Servers) configuration calls to prepare customers for implementation of wireless email services.
  • Analyze project requirements to determine technology resource requirements, scope of effort, and estimated infrastructure impacts.
  • Provided discovery for Managed Print Services installations including evaluation of client printing infrastructure and cost savings analysis.
  • Work closely with customers and vendors to coordinate cross-group efforts and implement custom solution infrastructure.
  • Lead infrastructure, technical system and application implementation discussions with IT specialists, contractors and vendors
  • Coordinated wireless network implementations, local area network upgrades, and comprehensive infrastructure overhauls.
  • Designed network infrastructure for Presidential election and transition which happens every 4 years.
  • Coordinated multiple vendors during projects to create seamless integration with existing network infrastructures.
  • Oversee information technology operational infrastructure and delivery of technical resources to development projects.
  • Conduct training for SAN/System engineers on existing Infrastructure and newly introduced technologies.
  • Maintain Disaster recovery / BCP documentation and lead Infrastructure Disaster Recovery.
  • Integrated metadata solutions with client's enterprise applications and infrastructure.
  • Outlined and designed a network infrastructure with redundancy.
  • Provided technical documentation for various infrastructure solutions.
  • Manage technical services of Windows network infrastructure, including Active Directory, group policy, Exchange Servers, WSUS and SMS.
  • Designed and delivered data center standard infrastructure for Tax and Accounting, Intellectual Property and Science and Internal Technology Business Units.
  • Worked with development, testing, deployment, infrastructure and project teams to ensure continuous operation of build and test systems.
  • Consulted, implemented, setup infrastructure, designed client specific solutions, and integrated AeroScout's wireless based RFID solutions.
  • Implemented latest IT infrastructure management technologies to further automate operations, freeing man-hours to solve more pressing issues.

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5. SQL

high Demand
Here's how SQL is used in Solutions Engineer jobs:
  • Used ArcGIS 10.x, FME, SQL, Visual Basic, and Python in repairing and manipulating data provided and created.
  • Performed code reviews and created MS SQL Server scripts, C#, and VB.NET snippets for client use upon request.
  • Designed & experimented enhanced SQL module to secure SQL queries for DaaS solutions, where security was a critical project blocker.
  • Converted the current Web Portal to the Amazon Cloud and replaced the MYSQL Database with the MS SQL Server Database.
  • Performed Gap analysis by identifying existing issues, documenting the enhancements to meet the end state requirements using SQL Queries.
  • Provided support for a Ruby on Rails / MySQL based application that regularly processes over 1000 requests per second.
  • Perform unit and systems integration testing of reports by creating data using SQL developer, fusion and workday.
  • Developed and supported C#.NET based data intensive web application built on top of MS-SQL Server database.
  • Created tables, stored procedures, triggers, views & functions in SQL server 2012 using T-SQL commands.
  • Created packages using SSIS for data extraction from Flat Files, Excel Files OLEDB to SQL Server.
  • Assist Product Development with design of Microsoft SQL Server database and IIS website for time products.
  • Analyze and tune SQL operations (queries, stored procedures, functions) for better performance.
  • Used SQL Loader (Oracle tool for loading data from a file into Oracle database).
  • Create data models, deployment scripts and data profiling SQL queries utilizing Erwin and Aqua-Data Studio.
  • Resolved bugs from Client Operations, involved Java, C#, PowerShell, SQL.
  • Developed an application to automate Email Notification Process for 39 customers using Java and SQL.
  • Configure and fine tune analysis by creating reference patterns, SQL jobs and Batch process.
  • Implemented existing data interface display software to improve performance (Java, SQL Queries).
  • Write SQL queries and PL/SQL Packages, Exception Handlers, Ref Cursors, Database Objects.
  • Involved in developing database schema, stored procedures, triggers using SQL server 2000.

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6. Pre-Sales Support

high Demand
Here's how Pre-Sales Support is used in Solutions Engineer jobs:
  • Provided consultative technical pre-sales support to account executives servicing Fortune 1000 customers in the Midwest region.
  • Provide pre-sales support in use of process discovery tools and methodology as well as preparing and conducting SAP demonstrations.
  • Provided pre-sales support, user support and quality assurance for all assigned projects.
  • Provided pre-sales support for Request for Proposals.
  • Lead engineer for pre-sales support for all software applications.
  • Work with Senior Executives on multi-faceted solution sets across the customer lifecycle - from pre-sales support to ongoing service delivery.

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7. Cloud

high Demand
Here's how Cloud is used in Solutions Engineer jobs:
  • Researched and integrated strategic platforms and environments, including hybrid and cloud-storage environments that are critical for next-generation storage models.
  • Design, configure, and train users on DocuWare-Cloud-based document management service hosted in Microsoft Azure environment.
  • Researched the latest information technology security trends and developed cloud security standard for the client.
  • Developed deployment solutions for network technologies and cloud based solutions.
  • Worked with team on all phases of private Cloud Solution product development; design, assemble, configure, and test.
  • Lead and educate the team on the benefits and proper uses and standards for containerization and public cloud based technologies.
  • Identified, qualified and drove to closure enterprise IT, security solutions and cloud computing services to company decision makers.
  • Directed mobility solution designs and proposals for cloud services, security, management, M2M and various other disciplines.
  • Presented solutions to target specific markets such as mobile, cloud, agile development, SAP and migration/modernization projects.
  • Combined expertise in leading-edge voice and data networking solutions, Voice over IP, Cloud, and telecommunications technologies.
  • Focus on managing spatially oriented Data At Rest, and In-Transit, two-way encrypted Big Data in the Cloud.
  • Provided Cloud Solutions such as Hosted PBX, Fax, Email/Exchange Server, Web Services and Web Conferencing.
  • Develop, design and build implementation blueprints of complex Cloud (IaaS & PaaS) and On-Premise solutions.
  • Provide services for Asset Planning, Contract Management, DevOps, Reporting, Cloud Engineering and Cloud Operations.
  • Handled the complete migration from in-house SFA to a cloud based SFA - Sales Force Dot Com.
  • Involved with network and email migration projects utilizing Microsoft cloud services Office 365 and Azure.
  • Configured and launched AWS Cloud-based servers and services in accordance with standards and project guidelines.
  • Enable IT transformation from in-house to both Cloud and hybrid hosting solutions.
  • Designed, implemented, and documented enterprise and service provider cloud solutions.
  • Suggest for new technologies that should be incorporated into cloud design.

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8. Architecture

high Demand
Here's how Architecture is used in Solutions Engineer jobs:
  • Included gathering key business and technical requirements, developing storage architecture and design, implementing and configuring Storage products.
  • Develop detailed cross-functional architecture designs, incorporating configuration and integration requirements for network, compute, and storage elements.
  • Develop detailed cross-functional architecture designs, ensuring that architectural solutions meet technical and functional requirements.
  • Subject matter expert responsible for network architecture, implementation and problem solving of business solutions.
  • Developed solution architecture best practices documents and product pricing guidelines to support broader sales initiatives.
  • Worked closely with security architecture team to evaluate security control options for Azure cloud.
  • Drive technology strategy, solution development & technical architecture for enterprise and mid-market customers.
  • Maintain up-to-date documentation on system architectures, standard models and end-to-end project progression.
  • Identify & document design/architecture best practices with Cisco technology.
  • Translated system requirements into software architecture and design specifications.
  • Handled architecture and documentation of software upgrade requirements.
  • Analyze and Define organization's information architecture.
  • Provided Independent Solution Engineering and Architecture support.
  • Cross Connection Device Permit and Hydrant Use Permit, used MVVM architecture, bootstrap 3 and AngularJS v1.5.8 based development.
  • Worked in the architecture and platform configuration for DRMS integrated with PLC and SCADA Alarm Messages coming from the grids.
  • Used 3-tier architecture for presentation layer, the Business and Data Access Layers and were coded using C# 2.
  • Led and participated in multiple proof of concepts to ensure emerging technologies will work with the current enterprise architecture.
  • Focus on positioning Real Time Data Platform (RTDP) as foundation of SAP Business Suite enterprise architecture.
  • Involved in preparing demos and technical sales material and sales tools such as ROI, and Architecture Maturity.
  • Utilized both Flex MX (charting) and Spark (layout, navigation, media) component architectures.

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9. RFP

high Demand
Here's how RFP is used in Solutions Engineer jobs:
  • Partnered with specific product specialists and commercial bid management organization to provide detailed RFP responses and contract development.
  • Authored technical RFP responses that detailed product capabilities and how those products satisfied customer business requirements.
  • Manage RFP responses, demo creation, competitor platform evaluations and technical issue escalations/resolution.
  • Assisted with the development and implementation of an in-house proposal response tool to increase company efficiency and streamline the RFP process.
  • Manage and respond to complex technical RFP's, SLA issues, complex quotes, and general high profile customer communications.
  • Assisted in the creation of all RFI/RFP responses for strategic customers including; project scoping, forecasting and implementation plans.
  • Created a RFP repository of previous responses to streamline the ability to provide timely answers to RFP's.
  • Provided RFP and RFI technical responses, which included internal P&L analysis for each RFP response.
  • Developed design build specifications, Statement of Work RFP for UCLA Dept of Neurology Audio Video campus.
  • Delivered winning response to RFP for PS-LTE Network in Middle East, resulting in achieving the contract.
  • Provided technical descriptions and pricing assistance on RFP responses and assisted the sales team with customer contracts.
  • Create original copy; edit and critique technical RFP responses for content, consistency and competitive technologies.
  • Developed and managed the creation of client-facing documents, including proposals, presentations, and RFP responses.
  • Create written responses for RFP's, RFI's and RFQ's related to technology and services.
  • Created, published and delivered responses to RFP and RFI requests within designated time frames.
  • Selected to assist with the development and implementation of an in-house RFP response tool.
  • Assist in the development of sales proposals, RFP responses, and technical presentations.
  • Created system designs and developed proposals, quotes, and responses to RFP's.
  • Contribute in developing and evaluating technical proposals including RFI/RFP responses for MSO teams.
  • Completed the Requests for proposal (RFP s) for potential customers.

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10. Troubleshoot

high Demand
Here's how Troubleshoot is used in Solutions Engineer jobs:
  • Perform technical support remotely for 1000+ users diagnosing and troubleshooting hardware/software issues including drivers, applications, and programs.
  • Resolved client issues; exercised strong troubleshooting skills, managed incidents to resolution and ensured product/service improvement.
  • Developed technical solutions and guidance for troubleshooting performance related problem types within the thin client production environment.
  • Advance collaboration solution deployments, including end user documentation, knowledge transfer, and hands-on troubleshooting.
  • Communicate with technical staff; providing guidance on installation procedures and troubleshooting on projects.
  • General Business client support contact responsible for troubleshooting service outages of all wire-line services.
  • Support Field technicians in installing and troubleshooting critical power management systems and communication.
  • Liaised with client engineers to ensure compliance with operational procedures throughout troubleshooting efforts.
  • Reduced the development and maintenance time of troubleshooters by approximately a third.
  • Used proprietary custom-written tools to troubleshoot and solve customer technology problems.
  • Perform diagnostics and troubleshooting on hardware and software configuration issues.
  • Conducted detailed remote network discovery, troubleshooting, and analysis.
  • Provided complex troubleshooting liaison services between customers and support resources.
  • Utilized company-provided tools to troubleshoot and solve technical problems.
  • Assisted in troubleshooting any issues regarding Quality Monitoring solutions.
  • Support customer-testing initiatives; troubleshoot and resolve operational issues.
  • Provided troubleshooting and repair of networking configuration problems.
  • Performed troubleshooting for Windows and application error messages.
  • Demonstrated innovative technical troubleshooting skills and fixes.
  • Team collaboration to troubleshoot system related issues.

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11. Vmware

high Demand
Here's how Vmware is used in Solutions Engineer jobs:
  • Create detailed implementation plan for Oracle SPARC System builds / SAN provisioning and VMWARE environments.
  • Designed and implemented performance testing solution in a VMware environment with automated scripts deploying Windows and Linux virtual machines.
  • Gained professional VMware certification VCP5-DCV.
  • Provide technical sales support for VMware SMB and medium-sized VAR opportunities, leading up to the sale of IT solutions.
  • Configured the hardware and software, deployed multiple server images on VMware, and thoroughly tested the lab configurations.
  • Configured and administrated virtual machines running on VMware and Hyper-V including storage, network, and compute requirements.
  • Create and manage virtual machines created within VMWare Player for testing and diagnosing CRM and CTI issues.
  • Partner examples but not limited to are, VMware, Microsoft, Oracle, Cisco, etc.
  • Overhauled and managed cloud-based lab with VMware and OpenStack clouds, saving $300k per year.
  • Engineered and implemented VMware ESX best practices and hosting solutions within converged and rack based servers.
  • Work with customer in defining PC Servers/ VMware/Microsoft virtual requirements; define SAN/NAS storage requirements.
  • Install and Deploy VMWARE ESX/ESXi 3.5/4.0 Server and Migrating live servers to VM Environment.
  • Engage with customers with Vmware Capacity Planner assessment data collection and reporting.
  • Configured 32 Virtual environments using VMWare for our hosted Asterisk 1.6.2 solution.
  • Achieved certifications in ITIL Foundations and VMware Certified Professional (VCP).
  • Save Customer results in separate VMWare images using USB peripheral devices.
  • Created VMware servers for testing to match customer's environment.
  • Install and configure VMware Data Recovery on SAN Environment.
  • Started working on VMware recently on ESX 3.0 servers.
  • Involved in Troubleshooting ESXI host issues with VMware.

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12. Linux

high Demand
Here's how Linux is used in Solutions Engineer jobs:
  • Key contributor to technical support operations targeting Dell Enterprise customers with PowerEdge servers running Linux and other non-Microsoft operating systems.
  • Performed all system administrator duties for the company, including installation and maintenance of Windows Server 2003 and CentOS Linux servers.
  • Provided support for creating user accounts, security privileges for specific users and process monitoring in Ubuntu and RedHat Linux.
  • Used Jetty Server with Eclipse IDE to build applications as Java Server Pages on a Linux OS.
  • Conducted intermediate level Linux training including a dedicated RHEL 4 environment to Voice Operations team.
  • Supervised and installed HP-UX, Linux, and Windows based servers in corporate configuration center.
  • Performed Administration of Operation Support System platform, OSS, a cluster of Linux servers.
  • Designed and implemented a LINUX compute farm consisting of 900 DL585 single-core for SWAPS.
  • Ensured ability to support and maintain new Linux based telephony systems.
  • Implemented and managed a patch process for Windows and Linux servers.
  • Created packages, patches & RPM updates on Red HatLinux.
  • Provided Windows and Linux server support to clients.
  • Provided 2nd level support for Mac/Linux workstations.
  • Work on security (PAM, SeLinux, and IpTables) & scripting (bash) related issues.
  • Work with Windows Server, Linux (MSE).
  • Used Red Hat Linux to setup and stress test cluster based servers for HP proprietary testing solutions.
  • Engineered, designed and supported solutions running Solaris, Red Hat Enterprise Linux.
  • Delivered Oracle RAC for Linux installation and configuration solution documents utilizing iSCSI and Fibre Channel storage systems.
  • Support Microsoft Windows 2003/2008, SQL 2005/2008, RF communications issues, Proprietory Itron Data Management Applications, Linux based appliances.
  • Performed code walk-throughs on the Teradataportability layer between Linux and database code, and Linux kernel code.

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13. Business Requirements

high Demand
Here's how Business Requirements is used in Solutions Engineer jobs:
  • Demonstrated total understanding of business requirements and ability to translate requirements into technical actions for execution of complex IT projects.
  • Worked as a technical hands on resource to further customize and integrate monitoring functionality with business requirements and delivery processes.
  • Communicated the business requirements to project/implementation teams to ensure smooth transition from sales to implementation stages.
  • Owned translating high-level business requirements into interactive dashboard to help operation drive action and decision.
  • Convert business requirements into General System Design and Detailed System Design artifacts using UML.
  • Deliver sales presentations and match business requirements with technical solutions during sales process.
  • Performed Capacity Management in order to ensure that business requirements were met.
  • Translated business issues/opportunities into business requirements for assigned base of Investment accounts.
  • Provide solution design, configuration, and development based on business requirements.
  • Translate the business requirements provided by Business Analysts to technical requirements.
  • Translated business requirements into functional and technical specifications for development team.
  • Ensured technical and functional designs meet business requirements.
  • Analyze business requirements and create project specifications.
  • Manage the documentation of business requirements and scope used in the development of sales proposals and the associated Statement of Work.
  • Lead team in identifying system gaps, updated existing test cases according to the business requirements and functional specifications.
  • Interacted with the sales team and program managers to translate the physician's business requirements into technical systems solutions.
  • Review KC and KTM software solutions for clients to ensure is in line with business requirements and technical standards.
  • Work multiple projects concurrently and shift priorities as required to meet business requirements and deadlines.
  • Conducted in depth interviews with client and prospects to gather functional and business requirements.
  • Developed Hive UDF's to calculate KPI metrics based on business requirements.

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14. Project Management

high Demand
Here's how Project Management is used in Solutions Engineer jobs:
  • Project management, development, testing, troubleshooting and support of archival/information-retrieval software applications as well as web based content networking solutions
  • Develop functional and design specifications for client engagements while providing lead project management and consultancy services for multiple implementations.
  • Developed training plan for project management group and mentored personnel in project management techniques.
  • Project management for the installation and setup of complex document imaging solutions.
  • Provided project management assistance and technology education to end-users and dealers.
  • Provided installation assistance and project management to customers after equipment purchase.
  • Project management oversight of client software and technical requirements and installations.
  • Create detailed documentation for methodologies and project management/scope definitions.
  • Project management, system designing and solutions engineering.
  • Post sales activities included project management, implementation and end user training of the products / solutions sold to the clients.
  • Experience in handling customer escalations on core product and customization related issues working with Project Management and the support team.
  • Support sales process for construction industry specific estimating, project management and accounting solutions with Maxwell s PCMX product line.
  • Provided thought leadership to Services Executives on the benefits and best practices for Project Management (PMO).
  • Project management in all phases from capacity planning and design to execution and maintenance of wireless technologies.
  • Involved in project management, specification compliance, contract review, teaming agreements and proposal development.
  • Uploaded information is shared over the Web and can be easily accessed for project management purposes.
  • Exercised strong project management skills and led team to deliver projects on schedule with better-than-expected results.
  • Worked under the scrum framework, a member of the agile family of project management.
  • Performed not only in a technical roll but also project management and customer relations.
  • Served as the main connection between the Sales Team and Project Management Team.

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15. Tcp/Ip

average Demand
Here's how Tcp/Ip is used in Solutions Engineer jobs:
  • Analyze end-to-end TCP/IP protocol traces to identify network connectivity issues.
  • Resolved internet connection issues using command prompts, re-installing adapters, updating drivers, correcting TCP/IP settings and creating wireless networks.
  • Performed TCP/IP data network site surveys, ordering and installation management for enterprise customers.
  • Installed NIC cards, setup/configured LAN's, configured TCP/IP software.
  • Manage network (TCP/IP, WAN, LAN) Manage clients (Windows XP, Windows 7)
  • Defined network security management system specifications using TCP/IP network protocols.

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16. Backup

average Demand
Here's how Backup is used in Solutions Engineer jobs:
  • Ensured proper integration and functionality by conducting numerous tests on everything from server subscription creation to service monitoring and backups.
  • Developed comprehensive backup plan covering data availability, data retention, and disaster recovery for engineering data and services.
  • Specify and implement enterprise backup/data recovery/disaster recovery solutions through hardware, software, and policy development.
  • Included capabilities for backup/restore services as well as addressing disaster recovery processes.
  • Provided end-to-end service solutions targeting storage area networks and backup environments.
  • Designed backup and recovery solutions for enterprise servers and applications.
  • Developed and managed backup and restore environments.
  • Provided best-practice experience in oracle(8i/9i) database online/offline backup, disaster recovery, space management, database cloning etc.
  • Provided engineering and implementation support for the U.S. Department of Treasury's Tax and Trade Bureau (TTB) backup system.
  • Provided backup and later primary customer technical support for the customer Verizon Business in Richardson (Dallas).
  • Perform upgrades to cleanup customer issues with the NetBackup catalog and conduct health checks on all existing environments.
  • Improved several customers processes for backups by re-designing their backup plan, saving them terabytes worth of storage.
  • Perform server installations, database querying, backups, SAP configurations, server updates and issue resolutions.
  • Ensured smooth operation of Engineering tape backups for Engineering at AMD Austin, from a physical standpoint.
  • Helped identify customer's backup solutions and work to correct issues that prevent backups from working.
  • Managed manual and scheduled backups of client environments, including sending tapes off-site, using NetBackup.
  • Participated in the development of backup and restore media management processes (Media Vault).
  • Perform daily backup checklists of client backup and ensure all scheduled backups are completed successfully.
  • Designed HA, DR, BCP, clustering and backup solutions for client application needs.
  • Estimated database size, cost, and backup strategy in the project's initiation stage.

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17. Setup

average Demand
Here's how Setup is used in Solutions Engineer jobs:
  • Repaired computers for in home services such as virus removal, network setups, device installation, and system cleanups.
  • Implemented comprehensive solution at client's site, including hardware/software setup along with training of client's IT representative.
  • Maintained quality of catalogs and site setups and corrected errors within one business day.
  • Created process flow and business case to automate setup form delivery using Paper Port.
  • Maintained customer training service level agreement to 3 days after completed product setup.
  • Assist with system administration features include user account creation, setup and configuration.
  • Arrange systems, configuration test setups, and call-flows validation with customers.
  • Maintained company and client websites and setup hosting for new clients.
  • Trouble shooting the Data Discrepancy, Data De-Duplication and FTP setup.
  • Help customers with installation and setup of various PC peripherals.
  • Assist callers setup and connect various devices to home network
  • Project pricing setup, monitoring, and coordination.
  • Installed and setup 6540 disk arrays.
  • Unlock user accounts/ Setup User Accounts.
  • Drafted documentation to setup and integrate customers' web sites to cloud-based network.

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18. Voip

average Demand
Here's how Voip is used in Solutions Engineer jobs:
  • Report global VoIP anomalies and performance to Telecommunications staff.
  • Provide primary technical expertise to project teams for the implementation of large-scale, complex VOIP solutions across geographically dispersed sites.
  • Developed and coordinated solutions that delivered both premise -based and hosted VoIP solutions for large and small customers.
  • Assigned as a sited engineer, supporting the Commonwealth of Pennsylvania's 40 thousand VoIP user system.
  • Evaluate customer's networking requirements for data, video, security and voice (VoIP IP-PBX).
  • Designed Contact Center's dial plans, route patterns, Class restrictions prior to VoIP implementation.
  • Work with custom SIP / VoIP technologies for integration with SAP and ServiceNow.
  • Acted as a crucial role in providing new VOIP technologies to clients.
  • Led planning, deployment, and support for VoIP telephony system implementations.
  • Design of VOIP Accomplishments High customer satisfaction on services provided.
  • Developed sales proposals for VOIP solutions in 53 countries.
  • Consulted with potential clients on MPLS, DS1, DS3, Bonded T1 s Metro Ethernet and VOIP.
  • Design and Implementation of enterprise VoIP telephony network Provide technical support to customers on-site and remotely using team-viewer.
  • Implemented Cisco VOIP solution via wireless microwave T1 to Dead Horse Point for the Department of Natural Resources, Moab UT.
  • Developed a thorough understanding of VoIP protocols (SIP, MGCP, H248) and legacy TDM protocols (e.g.
  • network-based services, managed network, security, and complex voice solutions (VoIP, Hosted IP-PBX).
  • Configured and installed Polycom and Cisco VoIP Phones and devices at the customer end.
  • Assure that pre-implementation converged voice network designs will support VoIP and video traffic.
  • Installed, configured, and administrated Shoretel VOIP telephone systems.
  • Handled enhancements to latest features of Telecom Products like VoIP SIP Trunk and Ethernet.

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19. Internet

average Demand
Here's how Internet is used in Solutions Engineer jobs:
  • Assist with the technical designs of networking/security solutions for Internet Service Providers and Enterprise customers.
  • Design Trusted Internet Connectivity and Dedicated Internet Access customer solutions.
  • Manage and maintain Internet Service Provider's regional network, systems, telecommunications services and customer installation and support issues.
  • Worked with European service provider to design an optical backbone to provide Internet access throughout the Netherlands.
  • Recommended best practices for streaming over the public internet and in heavily congested WiFi areas.
  • Installed remote satellite systems which provided data over the internet to the user community.
  • Reviewed sales agreement and design, and executed data, Internet and voice services.
  • Manage the MCI Internet Solutions Center's Customer Solutions Engineering (CSE) Team.
  • Account Management Tool: Designed to track Internet service providers and telephone accounts.
  • Supported DS0 - Bonded DS1 circuits by isolating and resolving internet connectivity issues.
  • Assigned to Ford Motor Company as an Internet Planning Specialist.
  • Advanced usages of remote services via Internet.
  • Implemented Online Charging and Policy Enforcement solutions in Internet Service Provider networks using Diameter protocol for quota management and bandwidth management.
  • Maintained awareness of and familiarity with latest internet technologies.
  • Protected the organization's network and branches from unwanted traffic coming from the internet using IPCop.
  • Test, install, support LMDS/microwave internet distribution solution using 28GHz band.
  • Provided support for ISP clients needing assistance in securing an internet connection.
  • Analyzed mHungry, an Internet and mobile food order system.
  • Provide Pre/Post technical sales support for Regional Sales Managers nationwide for Packetlogic Internet Traffic Management Appliance.

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20. SAN

average Demand
Here's how SAN is used in Solutions Engineer jobs:
  • Project Manager and Solutions Engineer deploying videoconferencing endpoint for Nissan Automotive in Nashville, Chicago and Atlanta.
  • Design and configure demo sandbox to identify recommended client solutions.
  • Provided SAN configuration and data protection software expertise.
  • Designed and implemented SAN Storage environments.
  • Installed, configured, tested, and documented server and SAN environments as storage solutions presented to OEM partners.
  • Maintained assigned lab server equipment, including rack mount servers, network switches, SAN switches and interconnect cabling.
  • Worked with hundreds of other technicians to handle and deliver tech support to over thousands of end-users.
  • Designed and developed highly complex, integrated solutions for Storage Area Networks (SAN).
  • Contributed to design of new Installation and Configuration utilities for new SAN and NAS solutions.
  • Screened outages for solutions, and designed SAN environments to alleviate future NAS/SAN disasters.
  • Played a key role in closing hundreds of thousands of dollars in deals.
  • Worked on expanding the SAN environment to accommodate the sears cards database.
  • Project scales were hundreds to thousands of concurrent users.
  • Worked on high-pressure situations affecting thousands of users.
  • Deploy Cluster HA/SAN environment with ESX servers.
  • Streamlined network, SAN HBA, and defined SAN zones on the SAN switch.
  • Implemented Cisco MDS 9000 series & Brocade SAN switches.
  • Assisted clients with their NAS and SAN request.
  • Designed and implemented a sanitization process for all Census workstations and servers.
  • Key Contributions: Provided consultation of SAN environment that resulted in renewal of $8M contract.

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21. Potential Customers

average Demand
Here's how Potential Customers is used in Solutions Engineer jobs:
  • Assisted with preparation and delivery of presentations to potential customers.
  • Provided demonstrations of product to technicians and other potential customers.
  • Supported approximately 1000 sales representatives (30 teams) in Montreal and Tempe along with their existing and potential customers.
  • Research and develop lists of potential customers specifically in an Oil & Gas Market.
  • Acted as a client-facing consultant for existing and new potential customers for the company.
  • Presented and demonstrated Webtrends product suite to current and potential customers.

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22. Javascript

average Demand
Here's how Javascript is used in Solutions Engineer jobs:
  • Increased profitability by developing full featured white-label e-commerce and CMS software in Classic ASP, JavaScript, CSS, and MySQL.
  • Trouble shooting PHP, Ruby, Java, and JavaScript code to remove roadblocks during integration.
  • Utilized Google docs & JavaScript or VBA to develop solutions to automate data processing for operation.
  • Developed both customized and template web mapping applications (Flex and JavaScript).
  • Developed dynamic web-based applications with ASP, T-SQL, XML, XSLT, JavaScript, VB, and COM.
  • Managed ETL, including Javascript tag validation, data auditing/reconciliation, and troubleshooting.
  • Programed in VBA and JavaScript to fulfill customized requirements in applications.
  • Created beautiful responsive and retina display websites to pixel perfection using grunt, sass, media queries, and javascript.
  • Created a new version of the open source JavaScript Google Maps EGeoXml API to locate points inside KML polygons.
  • Troubleshooted and fixed several javascript bugs, implemented server side includes, and helped update pattern libraries.
  • Assisted on-boarding of new clients onto our Tag Management System using Javascript and JS frameworks.
  • Integrated concierge page with Google Maps and Google Maps API using javascript.
  • Developed intuitive easy-to-use UI using JavaScript libraries, JQuery and Knockout.
  • End to end development of the screens of the application using front end technologies JSPs, JavaScript, JQuery etc.
  • Reviewed and debugged customers code written in C# (.NET), SQL, XML, Javascript, and VB.
  • Core technologies include javascript, php, oauth, openID, json, git, AWS.

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23. Active Directory

average Demand
Here's how Active Directory is used in Solutions Engineer jobs:
  • Functioned as Information Management Officer; administered Active Directory users and computers.
  • Replaced Domain Controller and implemented Active Directory for authentication.
  • Managed network assignments using Active Directory.
  • Create mailboxes in Exchange servers, setting up users accounts in Active Directory, create group policies and reset user password.
  • Experience implementing Microsoft OS, boot from SAN, Active directory, DNS and NTP services.
  • Manage Microsoft Active Directory user accounts and Group Policies Configure and Manage DHCP and DNS Servers.
  • Build Active Directory environments by creating Organizational Units, Group Policies, and user account structure.
  • Utilized Active Directory for Windows Server 2008 R2 for new user and mailbox creation.
  • Administered Active Directory, Exchange, Group Policy, and DHCP.
  • Provide access to databases based on security groups in Active Directory.
  • Installed and supported Microsoft Windows Servers in an Active Directory cluster.
  • Consult on Active Directory / Windows Server Configuration.
  • Maintain Active Directory on 2003 and 2008 servers Designed specialized DM solutions for financial, medical and other industries.

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24. Sharepoint

average Demand
Here's how Sharepoint is used in Solutions Engineer jobs:
  • Developed a SharePoint site for the Engineering Department utilizing Microsoft SharePoint Portal Server 2003.
  • Managed, developed, tested and supported a SharePoint project involving medical information.
  • Consult on recommended hardware for proper SharePoint utilization.
  • Train, present new ideas, and facilitate meaningful and open discussion during monthly SharePoint End User Group meetings.
  • Maintained SharePoint enterprise reporting portal by building reports in Tableau and maintaining user security (The Pulse).
  • Schedule and participate in Microsoft SharePoint and SQL Risk and Health Assessment Program and perform resulting risk remediation.
  • Design, configure, and maintain multiple large scale SharePoint 2007 and 2010 enterprise farm environments.
  • Consult and troubleshoot current GP's to create new GP's for SharePoint Server Farms.
  • Maintained Issue tracking log and project artifacts in a custom SharePoint 2013 team site.
  • Design, Support, Installation and Configuration of internal SharePoint 2007 and 2010 environments.
  • Consulted on SharePoint environment build outs and design for diverse industry clients.
  • Created and tested solutions for SQL 2012 along with SharePoint 2013.
  • Meet with key stakeholders to gather requirements for SharePoint.
  • REST calls for CRUD functionality to SharePoint Lists.
  • Develop SharePoint Governance, policies and procedures.
  • Assisted in the development of SharePoint sites.
  • Deploy SharePoint at the enterprise level.
  • Train support tiers for administering SharePoint.
  • Consult on best practices regarding SharePoint.
  • Establish key stakeholders for SharePoint.

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25. Customer Requirements

average Demand
Here's how Customer Requirements is used in Solutions Engineer jobs:
  • Collaborated with internal and third party vendors to deliver complete, customer driven solutions that met customer requirements and objectives.
  • Developed overall solutions and system architecture for wide variety of customer requirements, achieving sale completion for L-1 worldwide.
  • Designed and integrated product solutions to help meet customer requirements in the cinema and broadcasting industry.
  • Develop requirements and specifications for proof-of concept sandbox systems and/or prototype demonstrations based on customer requirements.
  • Analyzed customer requirements, designed application architecture, and developed integration strategies.
  • Conducted in-depth functional evaluations of customer requirements and business objectives.
  • Assess and document customer requirements.
  • Worked very closely with account sales team to qualify leads, coordinate technical resource requirements, discover and analyze customer requirements.
  • Determine customer requirements and craft a solution using most appropriate products available from all vendors that AdviStor engages with.
  • Managed BIOS, Network, and other specific requirements and ensured that development teams met customer requirements.
  • Oversee the customer proposal process to ensure the solution and recommendations address all customer requirements.
  • Worked on creating prototype model for solution, based on understanding of customer requirements.
  • Determine customer requirements, develop proposals, quotes, and design system.
  • Perform management of Product Information for syndication through configuration of Enterworks Product Information Management (EPIM) system to Customer requirements
  • Train Technical Field Engineer on customer requirements for successful installation and setup of Ricoh print/scan products and solutions.
  • Architected designs including server, network, firewall and load balancing solutions to best fit customer requirements.
  • Followed QMS processes to ensure that project deliverables meet customer requirements, architecture, and quality standards.
  • Partner with sales team to meet customer requirements detailed in RFQs.
  • Develop Relationship Management, DataAnalysis, Lean Manufacturing,customized solutions as per the customer requirements.
  • Partner with senior account managers and program managers to meet and exceed key customer requirements for Cummins and Danaher Corporation.

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26. EMC

average Demand
Here's how EMC is used in Solutions Engineer jobs:
  • Operated the EMC Demo Cloud, including expansion, upgrades, patching and end-user- support.
  • Maintain and troubleshoot network backups of all servers using EMC's EDM Solution and NetWorker.
  • Provided technical consultation on EMC's products to help the successful closing of sales.
  • Design and implement a Product Delivery Platform for use by all of EMC Engineering.
  • Document solutions comparing EMC solutions to the competition.
  • Managed EMC's New Product Development Lab.
  • Managed software vendor, hosting provider and EMC internal relationships Supported demo developers in several EMC business units.
  • Provide a common cloud service for all EMC engineering communities Broker access to a diverse set of virtual and physical resources.
  • Used EMC Timefinder and SRDF to replicate data.
  • Provided 3rd level application support for MS 2003 R2, SCCM, EMC Autostart, Vista, XP etc.
  • Experienced with various Dell, HP, EMC, Windows [ ] server products.
  • Led the technical evaluation and onboarding of the EMC Isilon as the enterprise network attached storage solution for the enterprise.
  • Integrated technologies such as EMC Greenplum, Hadoop, SFDC, Lucene and WebServices.

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27. Unix

average Demand
Here's how Unix is used in Solutions Engineer jobs:
  • Developed UNIX shell scripts for automating Web Sphere application deployments and configurations at enterprise level.
  • Provided level 3 support for the UNIX Operating Environment as part of the UNIX OE Team.
  • Developed UNIX shells scripts that communicated via SNMP to monitor Brocade switches.
  • Recreated UNIX system utilities issues in a lab environment and test solutions.
  • Modified Intel processor assembly language firmware for Unix Raid disk array controllers.
  • Provided UNIX Support for Business Critical Customers and Server Hardware Support.
  • Project lead for Windows/UNIX interoperability projects.
  • Worked with Unix Shell Scripts for Automation of Log Rotation, Scheduling Cronjobs and configurations at enterprise Level.
  • Show ease of use for Navisphere Manager and Celerra Manager software in the M/S Windows and UNIX environments.

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28. VPN

average Demand
Here's how VPN is used in Solutions Engineer jobs:
  • Demonstrated expertise in working with customers to integrate Cisco product solutions in conjunction with MPLS VPN and Dedicated IP networks.
  • Subject Matter Expert for IP Routed Architectures, MPLS VPN, Managed Networking, Network Design Diversity.
  • Develop Site to Site and User to site VPN configuration support for the remote partners and clients.
  • Installed and Configured Cisco and Microsoft VPN connections for remote communication from site to site.
  • Evaluated and enhanced VPN, Instant Messaging and Portal strategies for Hosting department.
  • Coordinated access requests for VPN connectivity to client networks for new team members
  • Compare and test various VPN IPSEC technology for potential customer need.
  • Installed the AMC product suite via WebEx or VPN.
  • Network security design and deployment of PKI, VPN, Firewalls, Load Balancers, and Routers.
  • Provide utility customer assistance route troubleshooting at firewall, carrier VPN, and APNs.
  • Configured and installed a multi-site-to-site VPN network, including VoIP for a client.
  • Configured, maintained, and troubleshot VPNs and Proxy servers.
  • Researched design solutions for VPNs and mass market deployments.
  • WAN experience includes MPLS, CPE Based VPNs, Security, Frame Relay, ISDN, and ATM.
  • Involved in all facets of Pre/Post sales Wireline and Wireless engineering technologies such as MPLS-VPN, Wireless-WAN, Managed Network Services.

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29. OS

average Demand
Here's how OS is used in Solutions Engineer jobs:
  • Worked closely with large enterprise strategic customers to understand their requirements and architect appropriate solutions that addressed critical business needs.
  • Investigated failures and provided recommended explanations and solutions to reduce future project well cost while profiting customer and Halliburton.
  • Performed detailed business analyses at customer sites and mapped those results back to specific technical and business process solutions.
  • Provide advanced support for Business Applications, Cost Recovery Solutions, Managed IT Services and Document Management Solutions.
  • Created Microsoft Access database to track progress of customer projects, ensuring accurate tracking and automating report generation.
  • Coordinated efforts across Verizon support/product specialist organizations to ensure overall integrity and consistency of final proposed solution.
  • Created documented report structure, composition, and purpose history for system disaster preparedness and recovery.
  • Managed cross-functional IT Asset Management and Change Management solution implementation projects projected for $1M+ savings.
  • Leveraged existing portfolio finance data to determine average borrowing costs for each security we financed.
  • Traveled with sales team as technical expert ensuring proposed optical product solution met network requirements.
  • Analyzed applications for possible security risks and provided the results to management for further scrutiny.
  • Developed, designed, and implemented enterprise-level software applications for a Microsoft partner company.
  • Gathered requirements from product development and operations to manage iterations of the hosted installer.
  • Conduct customer interviews for purpose of discovery of sales opportunity with emerging technology.
  • Fostered collaborative environment with sales and customer to architect and design appropriate solution.
  • Worked closely with Engineering, managing the investigation and resolution of customer-escalated issues.
  • Implemented document considerations and crafted solution design documents to provide post sale engineering.
  • Facilitate completion of Lessons Learned exercises as each prospect engagement is completed.
  • Produced compelling proposals for prospective demonstrating the capabilities of our development department.
  • Created and implemented Business Resumption Procedures using Microsoft Word and Microsoft Project.

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30. Mpls

low Demand
Here's how Mpls is used in Solutions Engineer jobs:
  • Trained, mentored, and coached Sales Engineers on MPLS, Managed Services, data center collocation and remote access technologies.
  • Support sales of Voice, Internet, MPLS and Cloud Server solutions to small and medium business customers.
  • Experience selling MPLS, SIP trunking, CUCM based solutions and IP service using TDM or Ethernet access.
  • Provided technical leadership and expertise to major account teams with IP/MPLS and Carrier Ethernet based DWDM projects.
  • Provided design and consultative assistance to route voice traffic over MPLS network to selected MTM locations.
  • Completed network designs for 300+ MPLS & IP sites with TDM or Ethernet access.
  • Involved with circuit procurement and conversion projects to MPLS.
  • Analyze clients existing connectivity on legacy networks and design equivalent solutions for them on the BT Radianz MPLS Network.
  • Designed and configured Carrier Ethernet, TDMoIP, IP/MPLS, and packet microwave networks.
  • Designed global wireline and wireless solutions using the Sprint Global MPLS and IP platforms.

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31. XML

low Demand
Here's how XML is used in Solutions Engineer jobs:
  • Initiated the development of several XML configurable frameworks to reduce effort in POC development, data cleansing, and data generation.
  • Developed a POS using Java, MySQL database, Web Services, SOAP, XML, BAPI integrated with the equipment.
  • Designed, built, debugged and tested the XML/XSLT and enterprise software applications for such accounts as L.L.
  • Developed PHP reporting tools to interface with asset monitoring program's XML-based API.
  • Experience in implementing web services using Jersey RestAPI (JSON/XML) and integration.
  • Created custom XML-based and SQL-based reports with Active Reports.
  • Applied extensive expertise in UNIX/XML/PERL/SQL/Oracle.
  • Re-architected business-critical corporate consolidated balance sheet and income statements using Oracle eBusiness Suite XML Publisher and implemented as EBS concurrent requests.
  • Integrated Coupa Software with SAP MM and supplier's platforms using Coupa APIs with XML and cXML.

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32. Html

low Demand
Here's how Html is used in Solutions Engineer jobs:
  • Developed with web application front end components using HTML5, CSS 3, JavaScript, JSP, custom JSP tags.
  • Utilize JavaScript, HTML5, and CSS3 to create Rich Media custom ad formats and templates.
  • Involved in Java script with using HTML tags.
  • Designed and built web applications using JavaScript, PHP, HTML, XML, CSS, and MySql.
  • Developed, coded and tested website using asp.net MVC 4, Razor, HTML5, SQL and CSS.
  • Worked with JavaScript, AJAX, HTML, CSS, on the Browser & J2EE on the Server.
  • Utilized front end technologies such as JavaScript, D3, JSON, AJAX, HTML and CSS.
  • Developed and implemented efficient, flexible and reusable user interface components using object-oriented JavaScript, HTML5, CSS3 and Bootstrap.
  • Developed, programed and maintained Perl scripts with an HTML interface to gather SAN information and update SAN configuration.
  • Architected an HTML5, CSS3, AngularJS dashboard to succeed the Flex/Flash platform.
  • Manage development of customized client solutions mainly using REST APIs, Javascript SDK and HTML and write and maintain the documentation.
  • Used JSP, Servlets, HTML, JavaScript, tiles and custom tags for refactoring the dashboards.
  • Headed project for HTML/Javascript conversion of Flexsim models from to website.
  • Defect Logging and tracking in Jira Tools/Skills used HTML, PL/SQL developer, XML, CRM, Jira, VBOProject

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33. RFI

low Demand
Here's how RFI is used in Solutions Engineer jobs:
  • Designed RFID network for an education asset tracking system.
  • Developed and taught RFID training classes.
  • Installed and maintained RFID systems.
  • Work with Cisco WCS, MSE and AeroScout for RFID tracking.
  • Engineered C# / .NET applications to showcase potential customer solutions using RFID technology.
  • Assisted sales development and field sales with technical product specific RFIs.
  • Designed and implemented multi-threaded Swift and Java APIs for RFID and BLE.
  • Developed embedded reader programs for Kraft and Cott Beverage pRFID solutions.

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34. DNS

low Demand
Here's how DNS is used in Solutions Engineer jobs:
  • Implement infoblox as a complete DNS solution.
  • Performed technical sales presentations, integrated DNS/DHCP and IP address Management Systems physical devices into customer's enterprise architecture.
  • Developed proprietary distributed authentication and DNS system which dramatically improved network performance virtually eliminating all authentication-related support problems.
  • Created and maintained a split horizon DNS configuration for service availability and ease of administration access.
  • Revised DNS infrastructure, increasing performance, availability, and easing administration with Active Directory.
  • Worked closely with DNS/LB teams during new environments installations/FW migrations/maintenance.

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35. CRM

low Demand
Here's how CRM is used in Solutions Engineer jobs:
  • Engaged with the developing efforts of the CRM system by leading and participating in internal processes improvement efforts.
  • Integrated cloud based ERP system with website and CRM tool, establishing acceptance of new methods.
  • Managed a team of 20 resources providing functional and technical CRM support to global customers.
  • Managed relationships and integration for Oracle CRM and Microsoft Dynamics CRM.
  • Used Microsoft Dynamics CRM to create quotes and maintain them.
  • Utilized Salesforce as a sales CRM tool to inquire, update and follow client and sales activity throughout the sales process.
  • Led nearly all pre-sales engineer efforts for CRM (more than 150 engagements in 2010).
  • Developed VBScript web pages to interface with CRM web portal and SQL database.
  • Handled Avaya Enablement Services, allowing the use of CRM systems in its current form without expensive customization and enhancements.
  • Developed custom middleware applications to integrate CIC with Right Now Technologies CRM and Salesforce CRM.
  • Worked with Crystal Reports to generate deliverables using the company's CRM SQL database.
  • Job Profile: Worked on AMC's Webservice API enables users to programmatically interact with various Siebel CRM.

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36. ATM

low Demand
Here's how ATM is used in Solutions Engineer jobs:
  • Created instrumentation, control water treatment solutions in India worth US $1M including for largest Indian refinery
  • Supported over 500 Cisco devices that defined the core ATM, distribution and access network layers.
  • Configured, brought live, and trained customers on over 1000 ATM installations.
  • Perform Win7 upgrade on ATM terminals and install patch at customer sites.
  • Provided sales support and design consulting for Sprint's ATM network.
  • Respond to ATM service calls within the required contract times.
  • Maintained and repaired ATM equipment; drilled safety deposit boxes.
  • Stage ATM's and maintain warehouse.
  • Led Design of Water Treatment Plants.
  • Support Fire System, ATM.
  • Restructured existing OC-3, DS-3 and ATM circuits for MAN/WAN Upgrade Project, which improved network performance, reliability and survivability.
  • Supported Chicago land customers by servicing devices like ATMs, Electronic & Dual Locks, and Security Alarms.
  • Ported ATM program to new devices and payment protocols with current security standards (C/C++).
  • Maintained positive customer relations with bank personnel * Troubleshot and repaired ATM machine hardware and software
  • Serviced and repaired ATM machines, cash dispensers, and vacuum tube systems.
  • Install Diebold equipment such as bank and physical security, ATM's etc.
  • Repaired and maintained Atms, Brinks Safes and Catalina Printers and PCs.
  • Provided technical assistance using Cylink ATM encryptors.
  • Load software on ATMs, train customers on their new equipment.
  • Perform software & hardware upgrades on customers ATMs & TCDs.

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37. API

low Demand
Here's how API is used in Solutions Engineer jobs:
  • Target and investigate opportunities for no cost/low cost energy efficiency measures and capital improvement plans.
  • Excelled in rapidly prototyping innovative solutions as well as debugging and testing complicated software.
  • Operated in an Agile work environment that swiftly responded to rapidly-changing customer demands.
  • Write custom Bash/Python scripts to optimize day to day tasks such as PATCH API updates and generate performance charts and alerts.
  • Created Chef cookbook for standardized build for rapid repetitive system builds for testing purposes and software builds coming from Jenkins.
  • Expanded the functionality of the MapInfo desktop to the Web with ASP.NET, Visual Basic and MapExtreme 2008.
  • Worked with outside developers to develop code that communicated with API of the large file sending service.
  • Design and develop Geographic Information Systems (GIS) software using MapInfo & MapBasic.
  • Developed features for Facebook's Dynamic Product Ads on top the Facebook Marketing API.
  • Enabled technicians to rapidly complete IT certifications, improving firm's prestige/appeal.
  • Capitalize on knowledge of the company's marketplace and offering set.
  • Served as Subject Matter Expert for network security and traffic shaping.
  • Developed custom code like Taxonomy API, Search API etc.
  • Designed and Developed Rapid Data Entry Module for VA_IE.
  • Lead Orders Analyst on the Capital Project for implementation.
  • Consolidated 17 dilapidated Citrix/TS systems into a single logical structure while migrating to current versions.
  • Determined future resource and capital allocation.
  • Ensured successful client engagements from a client's introduction to our APIs to the release of their product.
  • Experienced with web servers, APIs, and databases that integrate with our software.
  • Designed web services and APIs, mobile solutions, and validated systems.

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38. Software Solutions

low Demand
Here's how Software Solutions is used in Solutions Engineer jobs:
  • Manage full life-cycle implementation of CAST software solutions designed to analyze and measure client applications.
  • Explore alternative hardware and software solutions and make recommendations for customers.
  • Created and maintain satellite acquisition software solutions.
  • Delivered advanced training for enterprise software solutions.
  • Saved over $25,000 in operation cost with the implementation of new medical software solutions.
  • Travel worldwide to implement and demonstrate software solutions in customers' server labs.
  • Support seven states and over 100 implementations of production hardware and software solutions.
  • Evaluate and recommend new or updated software solutions products.
  • Proposed and estimated software project components, user experience methodologies/processes and software solutions using modern web-based and mobile application technologies.
  • Designed, developed and maintained software solutions in Hadoop production.
  • Research and develop up to date competitive intelligence specific to other software solutions within the events industry.

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39. Saas

low Demand
Here's how Saas is used in Solutions Engineer jobs:
  • Supported products were SaaS solutions and included Case management, Policy management, Third-Party Risk management, and Learning management software.
  • Subject Matter Expert in Device Security, GPS, Wireless applications, Mobile Device Management SAAS and Workforce Mobility
  • Resolved complex issues for a SAAS company that were too complex for Tier 1 support.
  • Implement applications to extract unstructured data using WebQL scripting language on a SaaS platform.
  • Subject matter expert in SAAS solution sets, managed services and manufacturing/logistics.
  • Provided Cloud Computing including storage (SaaS), CPU, OS and RAM to suite clients needs.
  • Spearheaded IaaS/SaaS Cloud Infrastructure Expansion Mandated by Growing Need for Virtualization.
  • Managed overall SaaS implementation for large scale clients, including scoping requirements, designing solutions, planning project timelines.
  • Learned and utilized a SAAS inhouse solution within weeks before peak tax season.
  • Deploy SaaS infrastructure with Jenkins using code from a Github repository.

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40. CSS

low Demand
Here's how CSS is used in Solutions Engineer jobs:
  • Centralized Sales Support Center (CSSC Mexico).
  • Worked for the Centralized Sales Support Centre (CSSC) on bids for NSN Microwave equipments.
  • Manage localization, CSS, and email content.

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41. Product Demonstrations

low Demand
Here's how Product Demonstrations is used in Solutions Engineer jobs:
  • Performed countless product demonstrations to senior management and technical staff at end-user locations and business partner facilities across North America.
  • Customized product demonstrations, including complex enterprise solution designs specific to prospective and existing client environment.
  • Developed and delivered product demonstrations to prospective customers and acted as a technical.
  • Deliver presentations and product demonstrations to internal stakeholders, partners, and customers.
  • Developed and delivered product demonstrations leading to sales.
  • Deliver technical presentation and product demonstrations to clients.
  • Designed and delivered technical presentations and product demonstrations.
  • Delivered product demonstrations & presentations.
  • Conduct in-depth product demonstrations for prospects ensuring all objections and questions are addressed, while still developing relationships.
  • Perform custom product demonstrations outlining both the functional and technical values of the Solution.
  • Documented all internal tools, created video tutorials on product demonstrations, and standardized new hire onboarding.
  • Participate in trade shows, user groups, product demonstrations, and major release software rollouts.
  • Conduct product demonstrations, participate in trade shows, and provide technical reference for sales support.
  • Provided product demonstrations for Aris Register and SIR (Safety to Investigator Reporting).

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42. Ethernet

low Demand
Here's how Ethernet is used in Solutions Engineer jobs:
  • Planned, engineered, implemented, and integrated hybrid synchronous Ethernet-based transport networks.
  • Develop 100Gbps Domestic and 40Gbps international Ethernet Private-line.
  • Designed and implemented an Ethernet switched network using OSPF and CISCO catalyst switches for a campus of 2000+ user.
  • Configured Fibre channel and Ethernet cabling for storage subsystems and servers in test environments.
  • Worked on implementing L3 OTI Ethernet Backhaul on the Cisco MLS.
  • Conducted deployments, Expansions, configuration alterations and support for network connectivity primarily on Cisco based Ethernet networks.

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43. Technical Solutions

low Demand
Here's how Technical Solutions is used in Solutions Engineer jobs:
  • Collaborated with sales teams to discover client's business needs and architect technical solutions for enterprise metadata management.
  • Develop system specifications and programs technical solutions for complex business problems in order to promote operational efficiency.
  • Work at departmental level to provide tactical/technical solutions and support for high-level corporate strategies and implementations.
  • Manage and perform implementation of technical solutions, applications and systems.
  • Present complex GIS technical solutions to C-level decision-makers.
  • Develop technical proposal responses and technical solutions.
  • Provide marketing techniques to Sales Team on Salable and Marketable Technical Solutions for effective presentation to clients.
  • Facilitate JAD and DSD meetings with clients to identify requirements and prescribe technical solutions.
  • Present technical solutions design with ROI analysis to C-level customers.
  • Prepared, and presented technical solutions to clients.
  • Demonstrated broad knowledge of technical solutions, design patterns and code for medium applications deployed in Hadoop production.
  • Designed and Implemented technical solutions to meet customers' requirements for Vendavo pricing suite.

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44. Avaya

low Demand
Here's how Avaya is used in Solutions Engineer jobs:
  • Develop and deliver technical applications and training modules for Avaya services personnel.
  • Provide technical consultative support to account managers to develop sales opportunities and train Sales staff on Avaya products.
  • Managed the successful upgrade and migrations from Legacy TDM voice through Avaya Aura Solutions for hundreds of customers.
  • Serve as an expert in specialized areas while maintaining a broad overall knowledge of all Avaya products.
  • Designed, presented and demonstrated technical solutions covering the full range of Avaya's products and services.
  • Received 'Avaya Future Maker' award for excellence in innovation and strong focus on customer satisfaction.
  • Work with teams for upgrading from Cisco, ININ and Avaya to new VoIP technologies.
  • Project management environment focused on support of Verizon and Avaya PMO teams and wholesale customers.
  • Project lead for a $264k Enterprise VOIP Avaya Modular Messaging voice mail project.
  • Performed setup and repair of VoIP phones and H.323/SIP trunks on Avaya servers.
  • Implement, maintain and support for Avaya solutions with our customers.
  • Trained Avaya Field Technicians to keep them current in new technologies.
  • Experience with Avaya Cajun and third-party layer 2/3 switches.
  • Provided Avaya Control Network Design and maintenance guidance.
  • Experienced in all Avaya products.
  • Provide detailed documentation on architecture design solutions Developed solutions using Avaya EC design tool
  • Provided post sales, onsite & remote technical support of software, systems, sub-systems and/or applications for Avaya customers.
  • Reviewed and modified quotes from Avaya using their Avaya Solutions Design tool to meet our contact centers specifications and solution.
  • Integrated Lync 2010 and 2013 with existing Avaya PBXs in the US.

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45. Visio

low Demand
Here's how Visio is used in Solutions Engineer jobs:
  • Developed customized demonstrations to illustrate how the solution solves their current project portfolio management issues and long-term vision.
  • Documented method and procedures, work instructions provisioning guidelines and engineering specifications.
  • Enabled seamless end-to-end delivery for live television streams using CDN technology.
  • Maintain an innovative and collaborative work environment consistent organizational vision.
  • Obtained multiple vendor certifications with no supervision or prompting.
  • Uncovered critical issues with integrator provisioning applications.
  • Provide on-site Support, Supervision in CNC Machine Cleaning, System Recharge, Preventative Maintenance Projects and Oversee New Product Trials.
  • Assigned to deploy Sprint's Network Vision solution to the Sprint labs and the initial deployment market in Houston, TX.
  • Regarded as a visionary with the ability to predict business needs and align technology to be ready to meet those needs.
  • Signed up with the Work-Smart Advocacy Team to lead the Corporate Systems division on-boarding of evolving technologies within the company.
  • Manage the deployment test lab management, discovery, provisioning, and test automation solutions using QualiSystems TestShell framework.
  • Scheduled and coordinated installation, provisioning, and maintenance of software/hardware into Tier 1 wireless carrier and Enterprise networks.
  • Provided implementation engineering for the expansion of the U.S. Army Night vision Laboratory's Hitachi 9000 series SAN.
  • Experience of working in a technical broadcast television environment at NBC, ABC, MTV CBS, etc.
  • Designed first ArcGIS Online site/system for Navy division on the Navy Emergency Management Project (NEMAP).
  • Performed duties including IP allocation, VLAN allocation, and building network paths for provisioning teams.
  • Render subject matter expertise to the Tennessee Enterprise Sales Team, including provision of strategic direction.
  • Identify and implement process improvements with a revenue impact at District and/or Division levels.
  • Provision and support ZyXEL's cable modem for several Time Warner Cable Divisions.
  • Lead, managed and further developed the Emergency Response division within the company.

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46. Business Development

low Demand
Here's how Business Development is used in Solutions Engineer jobs:
  • Planned & drove business development activities for the State & Local Government Business Unit for the entire Western U.S..
  • Serve as primary point of contact for Cloud Services business development, solution building, and value proposition.
  • Research SAP components to recommend appropriate solutions for Client needs and new business development.
  • Determine trends in products and present to Business Development new concepts to develop.
  • Mentor and trained newly hired Sales Engineers and Business development reps.
  • Lead internal training sessions for sales and business development personnel.
  • Conduct pre-sales and business development activities; present complex business solutions to customers and prospects.
  • Lead engineer for the sales and business development process at the Peak 10 Raleigh data center.

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47. QA

low Demand
Here's how QA is used in Solutions Engineer jobs:
  • Helped to enforce HP QA Policies and HP Best Practice Principals to avoid complains when delivering products and solutions to customers.
  • Created QA documents to be utilized by the business for auditing data as its being received by the client.
  • Promoted the code from test environment to staging environment through Harvest after it was released by the QA team.
  • Influence Design, Delivery, and QA to ensure projects included self reporting and healing capabilities.
  • Scheduled and managed team meetings with development and QA on resolving high priority critical issues.
  • Created BRD and FRD and reviewed with the Business, Technical and QA team.
  • Performed QA testing and performance tuning to meet KPI requirements and provided post-production support.
  • Administered cloud based production servers, LAMP based reporting system and QA servers.
  • Worked with the QA team to ensure high quality delivery of custom packaging.
  • Performed quality assurance (QA) testing and customer software upgrades.
  • Managed test execution, status reporting and QA support and procedures.
  • Develop and document procedures for use by QA personnel.
  • Performed Validation and QA on 837 (I, P) for claim submission files in EDIFECS.
  • Developed quality assurance measurements for Tresata software, thus simplifying former QA processes.
  • Involved in Installation and configuration of Wily PMI setting, Wily Power packs on Webserver instances for various applications in QA/Prod.
  • Performed Mobile Application QA for Windows Mobile, Windows Phone, Android, and IPhone.

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48. SME

low Demand
Here's how SME is used in Solutions Engineer jobs:
  • Provided detailed site assessments and strategic support for the creation for the procurement and implementation of a tiered consolidated storage environments.
  • Team delivered a Mobility Impact Assessment involving data collection, mobility analysis and strategy development for large accounts.
  • Performed customer needs assessments, identified Oracle's capacity to meet customer requirements, and recommended solutions.
  • Performed network architecture assessments through use of products, and made recommendations to maximize customer capabilities.
  • Conducted needs assessments, sizing exercises and sales closing and post-sales activities including equipment installation.
  • Participate in consultations and/or product capability assessments with prospects.
  • Evaluated in-building concerns and provided detailed assessments and recommendations.
  • Perform technology assessments to enhance operations and standardize services.
  • Collaborated and facilitated all phases of the selling process from initial needs assessment, solution selection, proposal, and sale.
  • Provide data analysis for COMNAVSURFOR Atlantic Master Assessment Index (MAI) projects through CDMD-OA, and PMSMIS research.
  • Aided NOV's salesmen on customer visits, providing technical support for NOV's suite of drilling tools.
  • Prepared documentation, including content assessment forms, functional requirements documents, process maps, and use cases.
  • Subject Matter Expert (SME) for Loan Origination (sales and fulfillment) for technology matters.
  • Manage progress of programs and conduct assessments to ensure programs are aligned with Sprint's Network strategy.
  • Create MAI Recommendation files for all scheduled ship TSRA, BMDRA and ALO ship assessment events.
  • Respond to customer RFP's and RFI's in SME role to show IBM competitive advantage.
  • Serve as subject matter expert (SME) for all voice & data products and services.
  • Document customer feedback, and provide a written assessment to the MSE and sales associates.
  • Lead RFX's technical responses, data SME for geographic area, utilize resources.
  • Recognized SME for multiple products, solution sets, industry, network and/or technology.

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49. Technical Presentations

low Demand
Here's how Technical Presentations is used in Solutions Engineer jobs:
  • Delivered technical presentations along with design and process documents to support program management activities.
  • Deliver Technical presentations of SunGard service offerings to new and existing Customers.
  • Prepared and delivered technical presentations for Sprint customers and prospects.
  • Demonstrate products and technical presentations to clientele.
  • Delivered technical presentations to customers.
  • Coordinate and conduct Technical presentations of the Solutions Portfolio of the company.
  • Create and conduct technical presentations to customers and internal staff.
  • Attend trade shows and present technical presentations.
  • Facilitated pre-sales technical presentations to C-level, IT management and telecommunications decision makers.
  • Developed whitepapers, technical presentations and best practice methodologies for ASG products.
  • Deliver technical presentations as member of pre-sales team and support sales team through product delivery.

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20 Most Common Skill for a Solutions Engineer

Customer Service10.4%
Technical Support9.5%
Windows XP8.6%
Infrastructure7.8%
SQL7.5%
Pre-Sales Support5.2%
Cloud5.2%
Architecture5.1%

Typical Skill-Sets Required For A Solutions Engineer

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
7.1%
7.1%
2
2
Technical Support
Technical Support
6.5%
6.5%
3
3
Windows XP
Windows XP
5.8%
5.8%
4
4
Infrastructure
Infrastructure
5.3%
5.3%
5
5
SQL
SQL
5.1%
5.1%
6
6
Pre-Sales Support
Pre-Sales Support
3.5%
3.5%
7
7
Cloud
Cloud
3.5%
3.5%
8
8
Architecture
Architecture
3.5%
3.5%
9
9
RFP
RFP
3.1%
3.1%
10
10
Troubleshoot
Troubleshoot
2.8%
2.8%
11
11
Vmware
Vmware
2.7%
2.7%
12
12
Linux
Linux
2.5%
2.5%
13
13
Business Requirements
Business Requirements
2.5%
2.5%
14
14
Project Management
Project Management
2.3%
2.3%
15
15
Tcp/Ip
Tcp/Ip
2.2%
2.2%
16
16
Backup
Backup
2.1%
2.1%
17
17
Setup
Setup
2%
2%
18
18
Voip
Voip
1.9%
1.9%
19
19
Internet
Internet
1.8%
1.8%
20
20
SAN
SAN
1.7%
1.7%
21
21
Potential Customers
Potential Customers
1.7%
1.7%
22
22
Javascript
Javascript
1.6%
1.6%
23
23
Active Directory
Active Directory
1.4%
1.4%
24
24
Sharepoint
Sharepoint
1.3%
1.3%
25
25
Customer Requirements
Customer Requirements
1.3%
1.3%
26
26
EMC
EMC
1.2%
1.2%
27
27
Unix
Unix
1.2%
1.2%
28
28
VPN
VPN
1.2%
1.2%
29
29
OS
OS
1.2%
1.2%
30
30
Mpls
Mpls
1.2%
1.2%
31
31
XML
XML
1.2%
1.2%
32
32
Html
Html
1.1%
1.1%
33
33
RFI
RFI
1.1%
1.1%
34
34
DNS
DNS
1.1%
1.1%
35
35
CRM
CRM
1.1%
1.1%
36
36
ATM
ATM
1.1%
1.1%
37
37
API
API
1%
1%
38
38
Software Solutions
Software Solutions
1%
1%
39
39
Saas
Saas
1%
1%
40
40
CSS
CSS
1%
1%
41
41
Product Demonstrations
Product Demonstrations
1%
1%
42
42
Ethernet
Ethernet
0.9%
0.9%
43
43
Technical Solutions
Technical Solutions
0.9%
0.9%
44
44
Avaya
Avaya
0.9%
0.9%
45
45
Visio
Visio
0.9%
0.9%
46
46
Business Development
Business Development
0.9%
0.9%
47
47
QA
QA
0.9%
0.9%
48
48
SME
SME
0.8%
0.8%
49
49
Technical Presentations
Technical Presentations
0.8%
0.8%

45,535 Solutions Engineer Jobs

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