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Solutions engineer vs systems support engineer

The differences between solutions engineers and systems support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a solutions engineer, becoming a systems support engineer takes usually requires 1-2 years. Additionally, a solutions engineer has an average salary of $95,482, which is higher than the $82,561 average annual salary of a systems support engineer.

The top three skills for a solutions engineer include cloud, pre sales and java. The most important skills for a systems support engineer are linux, troubleshoot, and technical support.

Solutions engineer vs systems support engineer overview

Solutions EngineerSystems Support Engineer
Yearly salary$95,482$82,561
Hourly rate$45.90$39.69
Growth rate6%5%
Number of jobs123,287182,434
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Average age4443
Years of experience62

What does a solutions engineer do?

A solutions engineer is an individual who assists customers in identifying their computer software needs and generates customized business software solutions for them. Solutions engineers collaborate with other department engineers to create practical demonstrations of proposed solutions and showcase them to the other members of the team. They are required to test the installed software and fix programming bugs that create errors with the system. Solutions engineers also maintain customer relations by providing post-installation follow-ups.

What does a systems support engineer do?

Systems support engineers are information technology professionals who are responsible for building and maintaining the IT infrastructure of an organization. They are required to provide network administration and technical support to identify complex problem issues and come up with solutions to solve them. They must assist the system support engineers in accomplishing any projects they are working with. They must troubleshoot servers, personal computers, and peripheral equipment while liaising with their customers. They must also create and maintain user accounts and implement group policy management through an active directory.

Solutions engineer vs systems support engineer salary

Solutions engineers and systems support engineers have different pay scales, as shown below.

Solutions EngineerSystems Support Engineer
Average salary$95,482$82,561
Salary rangeBetween $68,000 And $134,000Between $62,000 And $109,000
Highest paying CitySan Francisco, CANovato, CA
Highest paying stateCaliforniaCalifornia
Best paying companyByteDanceApple
Best paying industryStart-upFinance

Differences between solutions engineer and systems support engineer education

There are a few differences between a solutions engineer and a systems support engineer in terms of educational background:

Solutions EngineerSystems Support Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Solutions engineer vs systems support engineer demographics

Here are the differences between solutions engineers' and systems support engineers' demographics:

Solutions EngineerSystems Support Engineer
Average age4443
Gender ratioMale, 85.1% Female, 14.9%Male, 89.5% Female, 10.5%
Race ratioBlack or African American, 1.4% Unknown, 6.1% Hispanic or Latino, 6.9% Asian, 10.8% White, 74.4% American Indian and Alaska Native, 0.3%Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 12.2% Asian, 11.5% White, 62.5% American Indian and Alaska Native, 0.3%
LGBT Percentage7%9%

Differences between solutions engineer and systems support engineer duties and responsibilities

Solutions engineer example responsibilities.

  • Manage NDS tree for CSRS and all TCP/IP resolve via DHCP.
  • Subject matter expert in SAAS solution sets, manage services and manufacturing/logistics.
  • Develop tools to automate troubleshooting tasks such as DNS resolutions and log collection.
  • Manage a small team thereby training the team on data center and VPN technologies.
  • Manage a team of 20 resources providing functional and technical CRM support to global customers.
  • Utilize Google docs & JavaScript or VBA to develop solutions to automate data processing for operation.
  • Show more

Systems support engineer example responsibilities.

  • Develop PERL scripts in LINUX environment to automate importation of classify advertising data for CondeNet's online newspapers and magazine presence.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Provide UNIX system support for production and development environments, specifically dealing with major enterprise level systems.
  • Administer, monitor multiple VMWARE clusters.
  • Implement system imaging for current & new systems through SCCM.
  • Work with DHCP and DNS to add, modify or delete records and reservations.
  • Show more

Solutions engineer vs systems support engineer skills

Common solutions engineer skills
  • Cloud, 8%
  • Pre Sales, 8%
  • Java, 7%
  • Architecture, 6%
  • Customer Satisfaction, 5%
  • Infrastructure, 4%
Common systems support engineer skills
  • Linux, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Database, 6%
  • Unix, 5%
  • Windows Server, 4%